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About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

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Job Overview:

We are looking for a target-oriented Account Manager to manage and grow a portfolio of small and mid-sized business clients at MyOperator. The primary responsibility of this role is to drive revenue through renewals, expansions, cross-sell and up-sell, while ensuring high customer satisfaction and minimal churn.

The ideal candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and work closely with internal teams to resolve issues quickly and efficiently.

Key Responsibility Area:

• Revenue growth from existing accounts
• Timely renewals and contract retention
• Own end-to-end revenue responsibility for assigned accounts
• Account expansion through up-sell and cross-sell
• Churn reduction and risk mitigation
• High CRM hygiene and data accuracy
• Customer satisfaction and relationship management
• Customer CSAT, Social Media Reviews

Requirements:

• Graduate and over with excellent oral and written communication skills.
• At least 1-2 Year(s) of working experience in the related field is required for this position.
• Customer-first mindset 
• Advanced MS Excel skills.
• High sense of responsibility and reliability
• Proactive, self-driven, and result-focused
• Collaborative team player

Benefits:

• 5 days working with alternate Saturday
• 10:00 AM to 7:00 PM Working Hours
• Competitive fixed salary with performance-based incentives linked to revenue, renewals, and expansion
• Clear career growth path in Account Management and Customer Success
• Opportunity to work in a high-growth SaaS environment
• Recognition and rewards for top performers
• Health and wellness benefits as per company policy
• Paid leaves and holidays as per company policy

About the Company

EaseMyTrip is one of India’s leading online travel platforms, offering a wide range of travel services including flights, hotels, and holiday packages. We are driven by innovation, technology, and customer-centric solutions.

Location- Gurugram

Job Summary

We are looking for a passionate Full Stack Developer who is proficient in both front-end and back-end development. The ideal candidate will be responsible for building scalable web applications, improving performance, and collaborating with cross-functional teams to deliver seamless user experiences.

Key Responsibilities

• Develop and maintain scalable web applications from front-end to back-end
• Design responsive and user-friendly UI using modern frameworks
• Build robust APIs and integrate third-party services
• Optimize applications for maximum speed and scalability
• Collaborate with product managers, designers, and other developers
• Troubleshoot, debug, and upgrade existing systems
• Ensure code quality, security, and best practices
• 
  

Required Skills & Technologies

• Frontend: HTML, CSS, JavaScript, React.js / Angular / Vue.js
• Backend: Node.js / Java / Python
• Database: MySQL / PostgreSQL / MongoDB
• Version Control: Git
• Experience with RESTful APIs and microservices architecture
• Familiarity with cloud platforms like AWS / Azure (preferred)

Employment Type Full Time

Work Mode Onsite (Field Role)

Department Sales

Experience Required 2 to 10 years

Sales - Healthcare & Gynae segment

Qualifications Graduate/Postgraduate

(B.Sc, M.Sc, BMS, B.Pharma, M.Pharma, Biotechnology)

Working Days 6 Days

Working Hours 9:00 AM to 7:00 PM

Additional Requirements Driving License & Two-Wheeler

Gender Preference Male /Female 

Company a, a healthcare vertical of RJ Corp founded in 2006, is a pioneer in stem cell

banking and one of the most trusted names in the industry. With cutting-edge technology,

strict quality protocols, and a PAN-India network, Cryoviva is dedicated to offering reliable

and ethical stem cell preservation services. The company focuses on innovation, customer

satisfaction, and excellence in healthcare delivery.

Role Summary:

The Area Sales Manager – Field Sales is responsible for leading the field sales team, driving

hospital relationships, ensuring business growth, and delivering sales targets in the assigned

area while maintaining strict adherence to company policies and processes.

Key Areas of Responsibility:

 To be versed with relevant product knowledge of the product & services assigned to

promote.

 To be aware of all competitors & their USP.

 To provide on-the-job training to the team members for developing them &

generating desired results as per the expectation of the company.

 To retain the assigned team & be responsible for finding suitable replacement at the

time of attrition.

 To handle a team of BDE’s, Sr. B.D.E’s, Key Accounts and CRE’s or ECR for meeting

various hospitals, doctors & other relevant centers for promoting & selling the

assigned product & services.

This document is approved by the HR Head and does not require a signature Page 2 of 1

06.01.2025

 Supervising & ensuring that the company working, reporting & business related

protocol is adhered by team members.

 To achieve the sales and business development targets of the company.

 Interacting with assigned nursing homes, hospitals, doctors, clients, and expectant

parents as per company guidelines and organize awareness activities, tie-ups &

business growth initiatives.

 To be thorough with all administrative & other relevant policies of the company.

 To report to the Regional Manager on weekly developments & attend review

meetings as per guidelines.

 During emergency, coordinate regarding delivery of the client with CRE &

phlebotomists and ensure proper collection & delivery of the sample to the lab.

 Reporting daily activities & follow-up of leads on CRM on daily basis.

 Any other jobs that may be assigned from time to time.

Qualification, Experience & Skills:

 Graduate/Postgraduate in Pharmacy (B.Pharm / D.Pharm) or related field.

 5-7 Years’ experience in sales or relationship management within the pharmaceutical

or healthcare industry preferred.

 Strong communication and counselling skills with the ability to build rapport with

doctors and clients.

 Good presentation and persuasion skills for client interactions and product

demonstrations.

 Relationship-building skills to engage hospital staff, doctors, and healthcare

stakeholders.

 Ability to work in a field-based, target-driven sales environment.

Hello Folks,

🚀 We’re Hiring: Process Executive (Analytical Operations)

📍 Location: Anna Salai, Mount Road, Chennai

🏢 Company: Pentabay Softwares

💼 Employment Type: Full-Time

📅 Experience: 1–5 Years

🔎 About the Role:

Pentabay Softwares is looking for a detail-oriented and analytical Process Executive to manage high-priority document-based workflows for our international clients.

This role involves analyzing, verifying, and processing digital information while maintaining high standards of communication and 100% data accuracy.

🎯 Key Responsibilities:

✔️ Data Analysis & Verification – Review and validate information within documents to ensure accuracy and consistency before final processing.

✔️ Professional Communication – Coordinate with stakeholders via email and chat, report progress, and clarify data discrepancies clearly and professionally.

✔️ Process Documentation – Maintain structured logs of processed files and identify recurring patterns or errors.

✔️ Quality Assurance – Conduct periodic audits to ensure data integrity and meet global quality standards.

✔️ Workflow Optimization – Suggest improvements to enhance speed and accuracy in handling high-volume PDF-based workflows.

✅ Required Skills & Qualifications:

🔹 Excellent verbal and written English communication skills

🔹 Strong analytical and logical thinking ability

🔹 High attention to detail when working with digital documents

🔹 Proficiency in Microsoft Excel (tracking & reporting)

🔹 Familiarity with PDF management tools

🔹 Ability to work in a structured, target-driven office environment

🌟 Why Join Pentabay Softwares?

✨ Prime office location at Mount Road, Chennai

✨ Exposure to high-end international business operations

✨ Opportunity to grow with a dynamic team during our 14th Tech Drive

📩 How to Apply

Please send resumes to sandhiya.m at pentabay.com

Or Else , you can apply :

https://forms.gle/fdXjBVuzdnXpKP2y8

Strong sales executive profile

Mandatory (Experience 1): Must have 7+ years of hands-on B2B sales experience, preferably selling SaaS products or platforms

Mandatory (Experience 2): Must have experience in doing end to end Hunting / New Business Acquisition, including prospecting, pitching, negotiation, and deal closure

Mandatory (Experience 3): Must have experience of managing the complete sales cycle independently — research, outreach, client meetings, solution pitching, proposal handling, and closing.

Mandatory (Experience 4): Strong communication, presentation, negotiation, and objection-handling skills with experience engaging with mid to senior-level stakeholders

Mandatory (Experience 5): Experience in pipeline building & CRM usage, maintaining accurate forecasts, sales funnel tracking, and performance reporting.

Mandatory (Company): B2B SaaS Product companies

BDM - Business Development Manager -

Job Summary:

Our growing company is in need of an experienced and resourceful Business

Development Manager to develop, implement and manage growth opportunities in

existing and new IT Markets. We’re searching for professionals that have a solid

track record of creating long-term value for organizations.

Expected Qqualities -

1. Experience in proposal writing

2. Confident enough to do international Client Communication using emails,

chat, audio and video call, Skype call

3. Knowledge of Hubspot CRM.

4. Excellent expertise in Sales for the projects as IT Services, Web and software

Services, Website designing, PHP Development, iPhone and Android mobile

application etc. to clients.

5. Good working experience in effort estimation, client follow up, proposal

writing.

6. Knowledge of market research, sales and negotiating principles

7. Excellent communication/presentation skills and ability to build relationships

8. Analytical and time-management skills

9. Up selling and cross selling skills

10. A flexible work schedules

Responsibilities

1. To identify profitable business opportunities based on the analysis of

potential profit margins, timescales, and competition

2. To develop and maintain a lead generation plan

3. To deliver a continuous pipeline of qualified opportunities through various

prospecting means including research, networking, cross-selling, cold

calling, exhibitions, partnerships etc.

4. Responsible for costing, negotiations, follow up & requirement gathering.

5. To negotiate contracts / SLAs that achieve company objectives

6. Offer account management support to the senior sales team for existing

accounts

7. To ensure the highest possible conversion rate of new leads into confirmed

new business

8. To identify and report on market trends, competitor activity, customer

demand, buying process developments and other relevant market intelligence

9. CRM Management

Additional Skills:

• Strong communication and IT fluency
• Creative talents and the ability to solve tough problems
• In-depth knowledge of the industry and its current events
• The ability to handle pressure and meet deadlines
• Skill in prioritizing and triaging obligations.
• Attention to detail
• Excellent time management and organization.

Zycus is looking for applicants with a strong background in Analytics and Data mining (Web, Social and Big data), Machine Learning, Pattern Recognition, Natural Language Processing, Computational Linguistics, Statistical Modelling, Inferencing, Information Retrieval, Large Scale Distributed Systems, Cloud Computing, Econometrics, Quantitative Marketing, Applied Game Theory, Mechanism Design, Operations Research, Optimization, Human Computer Interaction and Information Visualization. Applicants with a background in other quantitative areas are also encouraged to apply.

We are looking for someone who can create and implement AI solutions. If you have built a product like IBM WATSON in the past and not just used WATSON to build applications, this could be the perfect role for you.

All successful candidates are expected to dive deep into problem areas of Zycus’ interest and invent technology solutions to not only advance the current products, but also to generate new product options that can strategically advantage the organization.

Roles & Responsibilities:

• Act as a technical thought leader in collaboration with the analytics leadership team, helping to set the strategy and standards for Machine Learning and advanced analytics
• Work with senior leaders from all functions to explore opportunities for using advance analytics
• Provide technical leadership, coaching, and mentoring to talented data scientists and analytics professionals
• Guide data scientists in the use of advanced statistical, machine learning, and artificial intelligence methodologies
• Guide the work of other Machine learning team members to provide support and assistance, while also ensuring quality

• The position is responsible for manages and directs an E-commerce sales force to achieve sales and profit goals.

• Develop ecommerce sales strategies to meet revenue and growth targets
• Implement and utilize analytics to track sales trends and identify opportunities for growth
• Conceptualize digital marketing initiatives, analyze data and measure results
• Partner with brand to leverage all marketing opportunities on platforms like Big basket, Grofers, Flipkart, Swiggy, Amazon, Nykaa etc.
• Create and manage product descriptions for online marketplace platforms
• Pioneer and create new opportunities with ecommerce accounts, identifying white space and marketing opportunities to generate sales
• Build a trust and foster a relationship to be recognized as a premium ecommerce supplier
• Conduct extensive online research, at all times understanding marketing and sales strategies from all major ecommerce retailers
• Actively participate in scheduled internal weekly and annual sales meetings, preparing in advance to share relevant and beneficial information

Skills Required for Back-End (NodeJS) JR Developer (2-4 Yrs) /Sr Developer (4-8 Yrs) /Lead Developer (8-10 Yrs) /Architect (10-12 Yrs):

• Must: Strong experience and understanding of NodeJS and JavaScript Programming, Good at Native Cloud or AWS
• Good knowledge of MongoDB or any other NoSQL Database, Redis, Elasticsearch, etc.
• Good understanding of scalable computing systems, software architecture, data structures, and algorithms.
• Experience working with AWS or other cloud providers
• Experience in service-oriented and/or microservice architectures
• Good to have knowledge with stream processing applications, Event-driven Architecture, Identity management (OAuth) - Not Mandatory
• Good knowledge of Redis, its data types, and their use cases along with a server-side framework
• Experience developing and deploying REST APIs.
• Good to have an understanding of low-level Kafka inner workings and partitioning schemes - Not Mandatory

Responsibilities:

• Design, build, review and evolve durable, highly scalable event-driven infrastructure
• Architect and lead the development of backend services.
• Work with REST APIs and integrating them with our software platform
• Develop front end capabilities such as dashboards, visualizations, features
• Work on building best performance UI features and linking with backend
• Integrate all the front end features with a backend pipeline 
• Integrate our AI models with the platform pipeline 
• Work on bug fixing and improving application performance 
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Own new initiatives, Debug production issues
• Help define the way we work in the future including coding and design standards
• Work effectively in an agile development process
• Research cutting edge technology that can be applied to accelerate business growth
• Be the communication bridge be product owners and development teams

Role & Responsibilities

• The successful candidate will be experienced in leading and developing a support team within a product support environment
• This position will oversee the teams active case workload and provide guidance where required with a focus on a high-quality world-class customer experience.
• Oversees top tier customer critical account technical support situations to insure all elements of technical support are progressing to issue resolution. Initiates and facilitates the discussion with customer and respective resolution stakeholders during critical issues. Ensures timely, professional and effective communication with the customer and internal groups from both the technical and management perspectives
• Assists with the maintenance of and compliance with department policies and procedures
• Identifies team and individual training needs and assist in driving the delivery of these training initiatives
• Mentors and coaches Technical Support Engineers, soft skills, case management, technical skills, etc.
• Participates and leads hiring to get the best available talent

Qualification (Knowledge & Skills)

• 6-8 years of Experience in Production Support. Preferably in the BFSI domain.
• Experience of leading L1 & L2 support resources
• Demonstrated ability to develop strong relationships with multiple levels of customer with the ability to obtain a working knowledge in support of their business objectives in relation to the delivery of secure applications and data
• Prior experience working for a global IT vendor in a similar role
• Ability to facilitate and manage cross-team collaboration to solve customer issues working with teams in person and virtually
• Experience serving as a customer advocate able to understand and articulate the needs of the client and deliver on those needs
• Ability to keep calm and cool during critical situations and skilled in handling high profile situations with ease
• Must be motivated by challenges, results driven, and able to recommend multiple solutions for a problem
• Strong negotiation and difficult conversation skills for leading critical discussions and setting customer expectations
• Experience creating concise reports for customers, following customer situations/incidents (Incident reports and RCA)
• Proven ability to prioritize workload
• Ability to share constructive feedback; be able to adapt to and embrace change

Requirements

• Three years bachelor regular degree
• Must have a minimum of 6 years of experience in a technical support environment with 1 - 2 years of people management experience
• Understanding of SLA definitions and tracking.
• Understanding of Support metrics
• Excellent in Customer communication and has a natural flavour for Customer Service
• Good people management skills.
• Good understanding of computer systems, mobile devices, and other tech products
• Hands on experience on On-premise & Cloud deployments
• RHEL/CentOS and Debian/Ubuntu
• NodeJS (PM2 is a plus)
• MongoDB and Oracle , RabbitMQ
• Strong understanding of Networking and TCP/UDP protocols
• AWS (Covers S3)
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal
• Ability to diagnose and troubleshoot basic technical issues
• Bachelor’s degree in Information Technology, Computer Science or relevant field
• Startup experience is a plus