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Ontrac Solutions is a leading technology consulting firm specializing in cutting-edge solutions that drive business transformation. We partner with organizations to modernize their infrastructure, streamline processes, and deliver tangible results.

Our client is actively seeking a Conversational AI Engineer with deep hands-on experience in Google Contact Center AI (CCAI) to join a high-impact digital transformation project via a GCP Premier Partner. As part of a staff augmentation model, you will be embedded within the client’s technology or contact center innovation team, delivering scalable virtual agent solutions that improve customer experience, agent productivity, and call deflection.

Key Responsibilities:

• Lead the design and buildout of Dialogflow CX/ES agents across chat and voice channels.
• Integrate virtual agents with client systems and platforms (e.g., Genesys, Twilio, NICE CXone, Salesforce).
• Develop fulfillment logic using Google Cloud Functions, Cloud Run, and backend integrations (via REST APIs and webhooks).
• Collaborate with stakeholders to define intent models, entity schemas, and user flows.
• Implement Agent Assist and CCAI Insights to augment live agent productivity.
• Leverage Google Cloud tools including Pub/Sub, Logging, and BigQuery to support and monitor the solution.
• Support tuning, regression testing, and enhancement of NLP performance using live utterance data.
• Ensure adherence to enterprise security and compliance requirements.

Required Skills & Qualifications:

• 3+ years developing conversational AI experiences, including at least 1–2 years with Google Dialogflow CX or ES.
• Solid experience across GCP services (Functions, Cloud Run, IAM, BigQuery, etc.).
• Strong skills in Python or Node.js for webhook fulfillment and backend logic.
• Knowledge of NLU/NLP modeling, training, and performance tuning.
• Prior experience working in client-facing or embedded roles via consulting or staff augmentation.
• Ability to communicate effectively with technical and business stakeholders.

Nice to Have:

• Hands-on experience with Agent Assist, CCAI Insights, or third-party CCaaS tools (Genesys, Twilio Flex, NICE CXone).
• Familiarity with Vertex AI, AutoML, or other GCP ML services.
• Experience in regulated industries (healthcare, finance, insurance, etc.).
• Google Cloud certification in Cloud Developer or CCAI Engineer.

Job Title: Workday Adaptive Planning Consultant / Developer

Experience: 2 - 7 Years

Job Type: Full Time

Work Mode: Hybrid (3 Days Remote, 2 Days Office)

Work Location(s): Hyderabad, Pune, Bengaluru, Gurgaon, Noida, Chennai, Madurai, New Delhi, Kolkata, Jaipur, Telangana

Job Description

We are hiring passionate and skilled professionals for the role of Workday Adaptive Planning Consultant/Developer. This is a great opportunity to be part of a growing team, work on complex enterprise solutions, and collaborate with global clients.

Key Responsibilities

• Develop and enhance Workday Adaptive Planning solutions based on business requirements.
• Create High-Level Design (HLD) and ETL Design documentation.
• Build and support batch and real-time data pipelines.
• Maintain and optimize ETL workflows for scalability and performance.
• Review, test, and troubleshoot ETL programs for data quality and accuracy.

Required Skills & Qualifications

• Minimum 2 years of hands-on experience in Workday Adaptive Planning development.
• Strong knowledge of ETL concepts, design patterns, and data integration techniques.
• Experience working with large-scale ETL workflows.
• Bachelor's Degree in Computer Science, Information Technology, or a related field.
• Excellent problem-solving skills and a proactive attitude.

Requirements:

• Strong in data structure and algorithms.
• Experience in Node.js, Express, API Design & DOM.
• Understanding of component based design or other design patterns.
• Experience with unit testing, integration testing & continuous integration.
• RDBMS and NoSQL databases preferably PostgreSQL, MongoDB.
• Good to have passion for investing.

DevOps Engineer - remote, Full time

Coincrowd is an innovative Fintech company. We offer a crypto platform for seamless payments, Crypto Vouchers, crypto trading, portfolio management, real time market data, breaking news and powerful analytics. Please visit https://coincrowd.com/ for more information.

Domain : Finance, Blockchain, Crypto

Job Description:

We're seeking a detail-oriented and proactive DevOps Engineer who has a strong background in Google Cloud Platform (GCP) environments. The ideal candidate will be comfortable operating in a fast-paced, dynamic startup environment, where they will have the opportunity to make substantial contributions.

Key Responsibilities:

• Develop, test, and maintain infrastructure on GCP.
• Automate infrastructure, application deployment, scaling, and management using Kubernetes and other similar tools.
• Collaborate with our software development team to ensure seamless deployment of software updates and enhancements.
• Monitor system performance and troubleshoot issues.
• Ensure high levels of performance, availability, sustainability, and security.
• Implement DevOps best practices, such as IAC (Infrastructure as Code).

Qualifications:

• Proven experience as a DevOps Engineer or similar role in software development and system administration.
• Strong experience with GCP (Google Cloud Platform), including Compute Engine, Cloud Functions, Cloud Storage, and other relevant GCP services.
• Knowledge of Kubernetes, Docker, Jenkins, or similar technologies.
• Familiarity with network protocols, firewalls, and VPN.
• Experience with scripting languages such as Python, Bash, etc.
• Understanding of Infrastructure as Code (IAC) tools, like Terraform or CloudFormation.
• Excellent problem-solving skills, attention to detail, and ability to work in a team.

What We Offer:

In recognition of your valuable contributions, you will receive an equity-based compensation package. Join our dynamic and innovative team in the rapidly evolving fintech industry and play a key role in shaping the future of Coincrowd's success.

If you're ready to be at the forefront of the Payment Technology revolution and have the vision and experience to drive sales growth in the crypto space, please join us in our mission to redefine fintech at Coincrowd.

Key Responsibilities

• Communicating with hiring managers to identify future job openings and the technical requirements for those jobs.
• Writing job descriptions and posting to relevant media platforms. Screening applicants for competency with the job requirements.
• Arranging telephone, video, or in-person interviews.
• Performing background and reference checks.
• Presenting the resumes of the most suitable candidates to the hiring manager.
• Offering job positions and completing the relevant paperwork.
• Keeping track of all applicants as well as keeping applicants informed on the application process.
• Forecasting recruitment budgets.
• Interview candidates combining various methods (e.g., structured interviews, technical assessments and behavioural questions)
• Build a candidate CRM to ensure a solid pipeline of qualified candidates - ensuring candidate data is kept updated.

Candidate Profile:You have:

• Proven work experience in recruitment - ideally as a Technical Recruiter
• Hands-on experience with various interview formats (e.g., Teams, Zoom, Google Hangouts)
• Technical expertise with an ability to understand and explain job requirements for IT roles.
• Experience using LinkedIn Talent Solutions to source quality candidates.
• Excellent verbal and written communication skills
• Strong tenacity and ability to build a solid network.

Awesome to have:

• Any experience working in Healthcare Technology

Education and Experience:

• Degree in HR, communications, marketing, business or similar
• 2 year of HR experience in a Tech Company
• Strong experience in tech-based roles
• Good interpersonal and decision-making skills.

Title: Java Developer

Experience: 3 - 8 years

Work Location: Bangalore

Notice Period: Immediate to 30 days Max

Key Skills: Java/J2EE, Spring Boot, Microservices, AWS cloud

Roles & Responsibilities:

• Experienced in Java related technologies and frameworks, experience involving all the phases of software development life cycle
• Excellent development skills to develop Web Applications, Services, and multi-threaded server-side implementations using Java/J2EE, Spring, Hibernate, Web Services using REST.
• Knowledge on spring boot for developing microservices as an added advantage
• Should have experience in TDD, Unit Testing
• Good understanding and application of OOP concepts and design
• Good understanding of different Design patterns
• Preferred Cloud platform, Dockers and Containers knowledge or experience
• Proven experience in the use of Eclipse, Maven, Junit, IntelliJ
• Well versed with SQL Queries
• Experience in cloud technologies mainly AWS Cloud.
• Good logical and analytical skills and quick in grabbing functional aspects of many applications at a time
• Should possess good communication skills to communicate during sprint stand up meetings with team members and client
• Good behavioral skills to excel in software development projects execution
• Good in test-driven development and experience in writing unit tests and integration tests.

Skills: Must have

• Java 8, Spring Boot & Hibernate (Mandatory Hands-on)
• knowledge on Microservices and API Development.

Other goods to have skills prefer for the candidate.

• Experience in Golang / Python
• 2-3 years of strong experience in Angular/React/any front-end framework (for Fullstack Developer)
• Already part of the agile scrum-based development team
• Knowledge of other programming languages like JavaScript, PHP, Golang ( Apart from Java)

Education Qualification:

• BE/B.Tech/MCA/M.Sc/M.Tech
• Relevant certification is plus – (Cloud, Technology)

• Defining, planning, communicating and owning the business and scaling it PAN India
• Owning multiple channels of sales and be responsible for holding the growth for channels independently
• Managing the Supply side eco-system and partners/vendors to drive efficiencies
• Managing teams across band, grades and geographies
• Understanding and measuring the success metrics directly inclined towards your vertical and aligning them as per the business needs
• Analyzing the key metrics being tracked in the business and creating a plan to iterate and optimize for the future
• Building Tech Stack from business perspective with the Marketing and Product Teams

Desired Candidate Profile

• Master's / Bachelor's degree, MBA will be bonus
• Tier 1 college graduates only
• 3+ years of hands-on experience in P&L Management and proven track record of managing all aspects of a successful business line throughout its lifecycle
• B2C and B2B2C experience specifically building Teams, scale and distribution is a bonus
• Entrepreneurial mindset
• Ability to communicate effectively and efficiently within the Team and across teams and departments
• A first principle thinking approach in problem solving
• Ability to build from scratch and the vision to scale it
• Empathy towards the customer and the ability to understand their problems
• An Agile mindset
• Ability to understand and analyze industry/market/competition and internal business strategy
• Ability to use data to drive decision making
• Prior experience in building P&L for ancillary business is a plus