JOB POSITION: Customer Support Executive –(Bangalore)
Location: Bangalore (On-site)
Shift: Rotational Shifts
Languages Required: English & Hindi
Preferred Background: Experience in Health Insurance or Healthcare Support
Role Overview
We’re looking for a dynamic and empathetic Customer Support Executive to join our Bangalore-based support team. You will be the first point of contact for customers, ensuring prompt resolution of queries related to healthcare, insurance claims, appointments, and more.
Key Responsibilities:
* Handle inbound and outbound customer interactions via calls, emails, and chats
* Resolve queries related to health insurance coverage, claims, and wellness services
* Maintain accurate records of customer interactions and updates in CR
* Coordinate with internal departments to ensure seamless support
•Deliver an excellent customer experience and maintain high satisfaction levels
* Manage escalations professionally and ensure timely follow-ups
Requirements:
* Minimum 2 to 4 years of experience in customer support (healthcare/insurance background preferred)
* Strong communication skills in English and Hindi
* Ability to handle rotational shifts
* Excellent problem-solving and interpersonal skills
* Familiarity with CRM tools and ticketing systems is a plus
Perks & Benefits:
Competitive salary Upto 4.5 LPA + Incentives
Health insurance and wellness benefits
Fast-paced, mission-driven work environment
Opportunities for growth in a high-impact health-tech company

Similar jobs
Job Overview
We’re looking for enthusiastic Full Stack Development Interns who are excited to build real-world experience in web development and design. This internship, lasting 1 to 6 months (based on your availability), provides the opportunity to work on real life projects, learn modern web development practices, and develop skills under the guidance of experienced developers.
Responsibilities
- Assist in building and redesigning websites from scratch, ensuring mobile-friendly and user-centric designs.
- Collaborate with the design and development teams to optimize websites for performance, scalability, and SEO.
- Create wireframes and sitemaps to support project planning and improve user experience (UX) design.
- Develop responsive and interactive front-end user interfaces (UI) and assist in back-end tasks for smooth website functionality.
- Participate in project brainstorming sessions to support our development strategies.
- Contribute to troubleshooting, debugging, and testing processes to maintain high-quality standards.
- Follow best practices in clean coding, version control, and web design standards.
Requirements
- A PC or laptop with a stable internet connection.
- Basic understanding of HTML, CSS, and JavaScript is a plus but not mandatory.
- Strong problem-solving skills, attention to detail, and a proactive attitude.
- Comfortable working in a remote environment with an eagerness to learn and adapt.
Benefits
- Hands-on experience in web development with exposure to industry-standard tools and frameworks.
- Mentorship from experienced web developers to support your learning journey.
- Flexible internship duration, from 1 to 6 months, tailored to your goals and availability.
- Potential for a paid stipend based on performance, duration, and project contributions.
- Opportunity to work remotely in a supportive, globally-focused team environment.
- Internship Certificate
- Letter of Recommendation
- Performance-Based Stipend
- Part-time work from home (2-3 hours per day)
- 5 days a week, fully flexible shift
Location: Baner, Pune.
Experience Level: 8+ Yrs.
Experience Level: UK Shift (1:00 PM – 10:00 PM)
Key Skills & Responsibilities:
• Lead the design, configuration, and implementation of SAP modules (e.g., MM, SD)
based on business requirements.
• Collaborate with business stakeholders to gather, analyze, and document functional
requirements.
• Strong functional expertise in SAP MM, and SD modules with focus on invoice
processing, tax configuration, and statutory reporting.
• Translate business needs into SAP solutions through process mapping and best practice
recommendations.
• Oversee the development of functional specifications for RICEFW objects (Reports,
Interfaces, Conversions, Enhancements, Forms, Workflows).
• Work with business stakeholders to understand statutory and good to have E-invoicing
knowledge
• Map business requirements to SAP functionalities, primarily within MM, and SD
modules.
• Coordinate with ABAP and middleware teams for API integration between SAP and
the government’s e-invoice/GST portal or third-party providers.
• In-depth knowledge of IDoc processing, troubleshooting, and interface management.
• Good understanding of API-based integrations between SAP and government/third-
party systems
• Excellent in preparing documentation (FS, TS, UAT scripts), and support go-live
activities.
• Manage change requests, issue resolution, and enhancements post-implementation.
• Provide functional guidance to junior consultants and coordinate across cross-functional
SAP teams.
• Prepare and present project status reports to management and stakeholders.
Job Title: Sr. Frontend Developer (Javascript)
Location: Remote Only
Experience Required: 4–6 years
Salary Range: 7L – 10L per year
About the Role:
We are looking for an experienced Sr. Frontend Developer with strong expertise in Javascript to join our remote team. The ideal candidate will have 4–6 years of hands-on experience in frontend development, with a focus on building responsive, high-performance web applications. You will work closely with cross-functional teams to design, develop, and implement user-facing features that align with business goals and enhance user experience.
Key Responsibilities:
- Develop and maintain scalable, reusable frontend components and applications using modern Javascript frameworks and libraries.
- Collaborate with UI/UX designers, product managers, and backend developers to deliver seamless user experiences.
- Optimize applications for maximum speed, scalability, and accessibility.
- Write clean, modular, and well-documented code following best practices.
- Participate in code reviews, sprint planning, and agile development processes.
- Troubleshoot, debug, and resolve frontend-related issues.
- Stay updated with emerging frontend technologies and industry trends.
Must-Have Skills:
- Javascript (ES6+)
- React.js
- React Native
- NodeJS (Node.js)
- SQL
Nice-to-Have Skills:
- Experience with state management libraries (Redux, Context API, etc.)
- Familiarity with testing frameworks (Jest, Cypress, React Testing Library)
- Knowledge of frontend build tools (Webpack, Babel, NPM/Yarn)
- Understanding of RESTful APIs and GraphQL
- Experience with version control systems (Git)
- Familiarity with CI/CD pipelines and deployment processes
Qualifications:
- 4–6 years of professional frontend development experience.
- Proven track record of delivering high-quality, production-ready applications.
- Strong understanding of responsive design, cross-browser compatibility, and web performance optimization.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently in a remote environment and communicate effectively with distributed teams.
What We Offer:
- Competitive salary within the range of 7L – 10L per year.
- Fully remote work flexibility.
- Opportunity to work on innovative projects with a talented and supportive team.
- Professional growth and skill development opportunities.
Company: CorpCare
Title: Lead Engineer (Full stack developer)
Location: Mumbai (work from office)
CTC: Commensurate with experience
About Us:
CorpCare is India’s first all-in-one corporate funds and assets management platform. We offer a single-window solution for corporates, family offices, and HNIs. We assist corporates in formulating and managing treasury management policies and conducting reviews with investment committees and the board.
Job Summary:
The Lead Engineer will be responsible for overseeing the development, implementation, and management of our corporate funds and assets management platform. This role demands a deep understanding of the broking industry/Financial services industry, software engineering, and product management. The ideal candidate will have a robust background in engineering leadership, a proven track record of delivering scalable technology solutions, and strong product knowledge.
Key Responsibilities:
- Engineering Strategy and Vision:
- Develop and communicate a clear engineering vision and strategy aligned with our broking and funds management platform.
- Conduct market research and technical analysis to identify trends, opportunities, and customer needs within the broking industry.
- Define and prioritize the engineering roadmap, ensuring alignment with business goals and customer requirements.
- Lead cross-functional engineering teams (software development, QA, DevOps, etc.) to deliver high-quality products on time and within budget.
- Oversee the entire software development lifecycle, from planning and architecture to development and deployment, ensuring robust and scalable solutions.
- Write detailed technical specifications and guide the engineering teams to ensure clarity and successful execution.
- Leverage your understanding of the broking industry to guide product development and engineering efforts.
- Collaborate with product managers to incorporate industry-specific requirements and ensure the platform meets the needs of brokers, traders, and financial institutions.
- Stay updated with regulatory changes, market trends, and technological advancements within the broking sector.
- Mentor and lead a high-performing engineering team, fostering a culture of innovation, collaboration, and continuous improvement.
- Recruit, train, and retain top engineering talent to build a world-class development team.
- Conduct regular performance reviews and provide constructive feedback to team members.
- Define and track key performance indicators (KPIs) for engineering projects to ensure successful delivery and performance.
- Analyze system performance, user data, and platform metrics to identify areas for improvement and optimization.
- Prepare and present engineering performance reports to senior management and stakeholders.
- Work closely with product managers, sales, marketing, and customer support teams to align engineering efforts with overall business objectives.
- Provide technical guidance and support to sales teams to help them understand the platform's capabilities and competitive advantages.
- Engage with customers, partners, and stakeholders to gather feedback, understand their needs, and validate engineering solutions.
Requirements:
- BE /B. Tech - Computer Science from a top engineering college
- MBA a plus, not required
- 5+ years of experience in software engineering, with at least 2+ years in a leadership role.
- Strong understanding of the broking industry and financial services industry.
- Proven track record of successfully managing and delivering complex software products.
- Excellent communication, presentation, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Experience with Agile/Scrum methodologies.
- Deep understanding of software architecture, cloud computing, and modern development practices.
Technical Expertise:
- Front-End: React, Next.js, JavaScript, HTML5, CSS3
- Back-End: Node.js, Express.js, RESTful APIs
- Database: MySQL, PostgreSQL, MongoDB
- DevOps: Docker, Kubernetes, AWS (EC2, S3, RDS), CI/CD pipelines
- Version Control: Git, GitHub/GitLab
- Other: TypeScript, Webpack, Babel, ESLint, Redux
Preferred Qualifications:
- Experience in the broking or financial services industry.
- Familiarity with data analytics tools and methodologies.
- Knowledge of user experience (UX) design principles.
- Experience with trading platforms or financial technology products.
This role is ideal for someone who combines strong technical expertise with a deep understanding of the broking industry and a passion for delivering high-impact software solutions.
What is the role?
Expected to manage the product plan, engineering, and delivery of Xoxoday Plum. Plum is a rewarding and incentives infrastructure for businesses. It's a unified integrated suite of products to handle various rewarding use cases for consumers, sales, channel partners, and employees. 31% of the total tech team is aligned towards this product and comprises of 32 members within Plum Tech, Quality, Design, and Product management. The annual FY 2019-20 revenue for Plum was $ 40MN and is showing high growth potential this year as well. The product has a good mix of both domestic and international clientele and is expanding. The role will be based out of our head office in Bangalore, Karnataka however we are open to discuss the option of remote working with 25 - 50% travel.
Key Responsibilities
- Scope and lead technology with the right product and business metrics.
- Directly contribute to product development by writing code if required.
- Architect systems for scale and stability.
- Serve as a role model for our high engineering standards and bring consistency to the many codebases and processes you will encounter.
- Collaborate with stakeholders across disciplines like sales, customers, product, design, and customer success.
- Code reviews and feedback.
- Build simple solutions and designs over complex ones, and have a good intuition for what is lasting and scalable.
- Define a process for maintaining a healthy engineering culture ( Cadence for one-on-ones, meeting structures, HLDs, Best Practices In development, etc).
What are we looking for?
- Manage a senior tech team of more than 5 direct and 25 indirect developers.
- Should have experience in handling e-commerce applications at scale.
- Should have at least 7+ years of experience in software development, agile processes for international e-commerce businesses.
- Should be extremely hands-on, full-stack developer with modern architecture.
- Should exhibit skills to build a good engineering team and culture.
- Should be able to handle the chaos with product planning, prioritizing, customer-first approach.
- Technical proficiency
- JavaScript, SQL, NoSQL, PHP
- Frameworks like React, ReactNative, Node.js, GraphQL
- Databases technologies like ElasticSearch, Redis, MySql, Cassandra, MongoDB, Kafka
- Dev ops to manage and architect infra - AWS, CI/CD (Jenkins)
- System Architecture w.r.t Microservices, Cloud Development, DB Administration, Data Modeling
- Understanding of security principles and possible attacks and mitigate them.
Whom will you work with?
You will lead the Plum Engineering team and work in close conjunction with the Tech leads of Plum with some cross-functional stake with other products. You'll report to the co-founder directly.
What can you look for?
A wholesome opportunity in a fast-paced environment with scale, international flavour, backend, and frontend. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners, or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
• Participate in requirement, design, coding, implementation, testing, which include features enhancements, new functionalities, and web service integration.
• Contribute to code reviews for quality assurance and conformance to standards / guidelines.
• Develop front-end application features using HTML5 / CSS3 / JavaScript
• Build reusable code and libraries for various projects.
• Prepare develop/test environment for functional test and system test.
• Work collaboratively with product owner, scrum master, technical leader during the development, and launch and continuing refinement of products.
• Optimizing the web application for increased performance
• Code review to ensure code quality of the team;
• Maintaining brand consistency throughout the design; Education and Experience
• Bachelor’s Degree in Information Technology, Computer Science or relevant studies
• Minimum 3 years of experience in developing front-end development experience
• Experience in developing web applications using HTML, CSS, Bootstrap and JavaScript
• Experienced in JavaScript (ES6, Any one of the front-end JavaScript frameworks such as Vue.js, React.js )
• Familiar in Node.js like npm and webpack
• Experienced with code versioning tools such as Git.
The candidate should have excellent communication and content writing skills, and must have good sense of product photography.
• PMP Certified
• 10 – 15 years relevant experience in Project Management, preferably with Shared Service experience (ie Operations, Migrations, Transformations, Continuous Improvement) of IT
• Excellent communication skills, both oral and written with strong relational skills (English)
• Strong Senior Stakeholder management and ability to influence positively in decision making. Strong Business acumen
• Team Leadership skills (Inclusion)
• Drive for Results/ Problem Solving
• Conceptual and analytic skills
• Must have managed large projects/programs complex in nature with a leadership experience at a global level
Job Description
We are looking for a great Go developer who possesses a strong understanding of how best to leverage and exploit the language’s unique paradigms, idioms, and syntax. Your primary focus will be on developing Go packages and programs that are scalable and maintainable. You will ensure that these Go packages and programs are well documented and has a reasonable test coverage. You will coordinate with the rest of the team working on different layers of the infrastructure. A commitment to collaborative problem solving, sophisticated design, and quality product is essential.
Responsibilities
-
Writing scalable, robust,, testable, efficient, and easily maintainable code
-
Translating software requirements into stable, working, high performance software
-
Playing a key role in architectural and design decisions, building toward an efficient micro services distributed architecture










