Customer Support Executive

Marketing Head Job Description

Responsibilities Include But Are Not Limited To The Following:

 Lead the development and execution of a comprehensive marketing strategy, focusing on brand enhancement, packaging innovation, and performance marketing.

 Design and oversee the implementation of a loyalty program to foster long-term customer relationships.

 Monitor and optimize performance marketing campaigns, ensuring a consistent return on investment.

 Collaborate closely with design and product teams to ensure brand alignment and innovative packaging concepts.

 Manage and mentor the marketing team, fostering an environment of continuous growth and learning.

 Ensure seamless interdepartmental coordination for holistic marketing initiatives and campaign delivery.

 Possess a deep understanding of market trends and consumer behaviour to drive branding efforts.

 Act as the primary marketing contact, liaising with other department heads and stakeholders.

 Work closely with IT, Operations, and the web teams to deliver growth and creative product enhancements and solutions.

 Conduct and present internal reporting, analysis and insights around activations, redemptions and category performance

 Conduct competitive and category research and educate internal stakeholders in relevant trends that affect gift card sales and redemption.

 Manage and champion the implementation of Little Italy’s Loyalty program and product enhancements

 Evaluate the gift card program regularly by interpreting data, identifying trends, and making recommendations for continual improvements

 Manage vendor relationships

 Build and Analyze brand strategy and consumer insights

 Manage a team of marketing people working on brand initiatives

 Lead and motivate the target audience to “take action”

 Measure and report performance of all marketing campaigns, and assess ROI and KPIs

 Monitor market trends, research consumer markets and competitors’ activities

 Devise innovative growth strategies  Manage Vendor Relationships  Drive Online and App Sales

 Manages district operations by directing and coordinating activities consistent with goals, objectives and policies

 Identify, develop, and execute partnership campaigns with existing and new vendor partners.

 Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns

 Design, build and maintain our social media presence  Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)

 Identify trends and insights, and optimize spend and performance based on the insights

 Brainstorm new and creative growth strategies

 Plan, execute, and measure experiments and conversion tests

 Collaborate with internal teams to create landing pages and optimize user experience

 Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points

 Instrument conversion points and optimize user funnels

 Collaborate with agencies and other vendor partners  Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

 Handling publications and updation of content for all the marketing collateral including website, newsletter, brochure, corporate presentations etc.

 Hands-on experience on tie-up with various Digital Media, e-commerce platforms for FMCG - Food Products (E-commerce platforms like Amazon, Big Basket, Natures Basket etc.).

 Candidate must have strong analytical, organizational and multi-tasking skills.

 Lead SEO/SEM and digital campaign efforts.

Requirements

 Bachelor's Degree in Marketing, Advertising/PR, Communications or related business discipline

 6+ years’ experience in marketing, database marketing or campaign management

 A proven track record of developing and executing high-impact, data-driven marketing campaigns and experience managing multiple projects at various stages

 Ability to handle a highly dynamic and fast-paced office setting, demonstrating the ability to pivot and adjust to changing needs and demands

 Knowledge and experience with cross channel marketing programs including email, SMS, display, direct mail, social, search etc.

 Solid understanding of marketing fundamentals, including list selection criteria, file scoring and segmentation and the ability to contribute to strategies that align with product road map

 Experience with partnering with a creative agency for content and creative develop and strategy

 Able to relate results, insights and recommendations in a meaningful way to business partners

 Ability to mobilize, lead and influence a diverse team of internal and external stakeholders

 Proven working experience in digital marketing.

 Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns.

 Highly creative with experience in identifying target audiences and devising digital.  Campaigns that engage, inform and motivate.

 Experience in optimizing landing pages and user funnels.

 Experience with A/B and multivariate experiments.

 Solid knowledge of website analytics tools.

 Experience in setting up and optimizing Google AdWords campaigns.

Must have expereince in in a MarTech or enterprise SaaS company .  Experience in leading a sales team and Field sales experience . Must have done enterprise sales with typical license contract values of $50K and above.

Own and lead end to end Sales process from lead generation, lead qualification,

Proposal submission, Contract Negotiation and Closure for designated markets

• Proactively refine lead generation, lead qualification process and pitch for

engaging customers/prospects

Qualifications

• Undergraduate degree in engineering (a must) &/ MBA is a plus, preferably from

premier institutes

• Consultative Sales Experience: minimum 4 years

• Strong work ethic with demonstrated ability to meet and exceed sales commitments

• Experience in selling to enterprises, especially banks and insurance companies is a

big plus

• Deep appreciation of technology and its ability to create value–especially in areas of

big data analytics, machine learning and personalization

Position: Performance Marketing and CRM (Fashion/Luxury/Lifestyle) - female

Experience: 3-5 year

Location: Sector-54, Gurgaon

Industry” Luxury/Fashion/ Apparel

Key Responsibilities:

1. CRM & Customer Retention

·         Manage and segment customer data across Shopify, marketplaces (Amazon, Myntra, Tata CLiQ Luxury), and CRM platforms.

·         Execute email and WhatsApp campaigns — automation, A/B testing, personalization, and performance tracking.

·         Develop and manage loyalty, referral, and win-back programs to improve customer lifetime value (LTV).

·         Integrate and optimize AI Chatbots for personalized engagement and lead nurturing.

2. Performance Marketing (Meta, Google, YouTube)

·         Plan, execute, and optimize campaigns across Meta (Facebook/Instagram), Google Ads, and YouTube.

·         Collaborate with internal and external teams for audience segmentation, creative testing, UTM setup, and reporting.

·         Monitor and analyze KPIs including ROAS, CTR, CAC, and conversion rate, making data-backed optimization recommendations.

·         Test audience clusters for premium segmentation.

·         Align ad campaigns with CRM strategies to ensure consistent communication across channels.

3. Analytics & Reporting

·         Create integrated dashboards covering CRM and paid media performance.

·         Track key engagement metrics such as open rate, CTR, repeat purchase rate, and campaign ROI.

·         Provide insights to enhance customer journey mapping, funnel efficiency, and conversion pathways.

·         Present monthly performance summaries and improvement recommendations.

4. Cross-Functional Collaboration

·         Work with marketing, operations, and tech teams to synchronize CRM, automation, and digital marketing efforts.

·         Coordinate with agencies or vendors for campaign execution, data sync, and CRM tool integration.

·         Ensure brand consistency and premium positioning across all digital touchpoints.

Qualifications

·         Bachelor degree in Marketing, Business, or related field.

·         3–5 years of experience in CRM and/or Performance Marketing for premium or lifestyle brands.

·         Proficiency in CRM and automation tools (e.g., HubSpot, Brevo, Mailchimp, Zoho, Klaviyo).

·         Working knowledge of Meta Ads Manager, Google Ads, and YouTube Campaign Manager.

·         Strong analytical mindset; ability to interpret campaign data and make optimization decisions.

·         Experience with Shopify, marketplaces (Amazon, Myntra, Tata CLiQ Luxury), and email workflows and automations.

·         Excellent communication and coordination skills, with a premium brand sensibility.

Mail updated resume with salary details-

Email: etalenthire[at]gmail[dpt]com

Satish: 88O 27 49 743

Profile - Databricks Developer

Experience- 5+ years

Location- Bangalore (On site)

PF & BGV is Mandatory

Job Description: -

* Design, build, and optimize data pipelines and ETL/ELT workflows using Databricks and Apache Spark (PySpark).

* Develop scalable, high performance data solutions using Spark distributed processing.

* Lead engineering initiatives focused on automation, performance tuning, and platform modernization.

* Implement and manage CI/CD pipelines using Git-based workflows and tools such as GitHub Actions or Jenkins.

* Collaborate with cross-functional teams to translate business needs into technical solutions.

* Ensure data quality, governance, and security across all processes.

* Troubleshoot and optimize Spark jobs, Databricks clusters, and workflows.

* Participate in code reviews and develop reusable engineering frameworks.

* Should have knowledge of utilizing AI tools to improve productivity and support daily engineering activities.

* Strong knowledge and hands-on experience in Databricks Genie, including prompt engineering, workspace usage, and automation

. Required Skills & Experience:

* 5+ years of experience in Data Engineering or related fields.

* Strong hands-on expertise in Databricks (notebooks, Delta Lake, job orchestration).

* Deep knowledge of Apache Spark (PySpark, Spark SQL, optimization techniques).

* Strong proficiency in Python for data processing, automation, and framework development.

* Strong proficiency in SQL, including complex queries, performance tuning, and analytical functions.

* Strong knowledge of Databricks Genie and leveraging it for engineering workflows.

* Strong experience with CI/CD and Git-based development workflows. * Proficiency in data modeling and ETL/ELT pipeline design.

* Experience with automation frameworks and scheduling tools.

* Solid understanding of distributed systems and big data concepts

Workflow & automation tooling: ticketing (Jira/ServiceNow), knowledge base, basic automation (RPA tools or scripts), file + email workflows

Technical basics: SQL queries, API fundamentals (REST/JSON), CSV/Excel proficiency, basic Python scripting (preferred)

Deployment support: staging vs production releases, rollback discipline, configuration management, UAT coordination

Documentation: write clear SOPs, runbooks, control checklists, and audit-ready evidence packs

Stakeholder coordination: translate business issues into actionable tasks for engineers; communicate status, risk, and mitigation clearly

JOB DESCRIPTION :

JD - Liferay Developer - 4 to 7 Years

- Strong experience in Liferay 7.x / Liferay DXP

- Strong experience in developing OSGI portlets

- Strong experience in developing Liferay pages and Liferay forms.

- Good knowledge in End-to-End implementation of Liferay Portal HTML, JavaScript UI frameworks

- Should adhere to development plan prepared by architects/project manager and guide team for any query in J2EE, XML, XSLT, XSD, HTMl5, AJAX, JQuery, and JavaScript

- Good knowledge in java frameworks such as Springs MVC,Struts and Hibernate.

- Good understanding of web portal technology.

- Strong experience in Liferay development in JSR 168,286, OSGI standards.

- Should be familiar with some of the following tools (ANT and Maven), (SVN or similar tools), (JUnit or similar tools).

- Good knowledge of Liferay extension environment and how to develop various kinds of Liferay plugins are a must.

If you're interested above requirement,

please share the below-mentioned details :
 

• Current CTC:
• Expected CTC:
• Current Location:
• Preferred Location:
• Total-experience:
• Relevant experience:
• Highest qualification:

Also, send your updated CV, ASAP

• Collaborate with engineering, design and product teams to build and ship new features.
• Seeing through a project from conception to finished product using Agile methodologies.
• Maintain and improve web applications. Optimize applications for maximum speed
• Design mobile-based features
• Self-contribution & able to manage and execute work through team members.
• Developing features to enhance the user experience.
• Create quality mockups and prototypes
• Translate application storyboards and use cases into functional applications.
• Create proof of concepts to demonstrate feasibility of proposed solution
• Continuously discover, evaluate and learn new technologies to stay at the forefront of technology innovation
• Write good quality, modular, reusable, well documented, unit-tested code.

We are looking for a Content Writer to join our Marketing team and enrich our websites with new blog posts, guides and marketing copy.

Content Writer responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types and proofreading articles before publication. If you’re familiar with producing online content and have an eye for detail, we’d like to meet you. Feel free to share samples of your work or portfolio of your published articles, along with your application.

Ultimately, you’ll deliver quality writing pieces that appeal to our audiences, attract customers and boost brand awareness.

• Research industry-related topics (combining online sources, interviews and studies)
• Write clear marketing copy to promote our products/services
• Prepare well-structured drafts using Content Management Systems
• Proofread and edit blog posts before publication
• Submit work to editors for input and approval
• Coordinate with marketing and design teams to illustrate articles
• Conduct simple keyword research and use SEO guidelines to increase web traffic
• Promote content on social media
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images and tone)
• Update website content as needed

• Proven work experience as a Content Writer, https://resources.workable.com/copywriter-job-description" target="_blank">Copywriter or similar role
• Portfolio of published articles
• Experience doing research using multiple sources
• Familiarity with web publications
• Excellent writing and editing skills in English
• Hands-on experience with Content Management Systems (e.g. WordPress)
• Ability to meet deadlines
• BSc in Marketing, English, Journalism or related field