Customer Support Executive

About Us

We believe the future of software development is AI-native — where engineers operate at a higher level of abstraction and quality remains non-negotiable. 

Incubyte is a software craft consultancy where the “how” of building software matters as much as the “what”.  

We partner with companies of all sizes, from helping enterprises build, scale, and modernize to early-stage founders bring their ideas to life. 

Our engineers operate in an AI-native development model, using AI as a collaborator across the SDLC to accelerate development while upholding the discipline of software craftsmanship. Guided by Software Craftsmanship and Extreme Programming practices, we build reliable, maintainable, and scalable systems with speed, without compromising quality. If this way of building software resonates with you, we’d like to talk. 

Our Guiding Principles 

These principles define how we work at Incubyte. They are non-negotiable. 

Relentless Pursuit of Quality with Pragmatism 

  We build high-quality systems without losing sight of delivery. 

Extreme Ownership 

  We take responsibility end-to-end for decisions, execution, and outcomes. 

Proactive Collaboration 

  We collaborate closely, challenge each other, and solve problems together. 

Active Pursuit of Mastery 

  We continuously improve our craft and raise our bar. 

Invite, Give, and Act on Feedback 

We seek, give, and act on feedback to get better every day. 

Ensuring Client Success 

We act as trusted partners and focus on real outcomes, not just output. 

Job Description

This is a remote position.

Experience Level  

This role is ideal for engineers with 2+ years of full-stack software development experience, with a strong developer mindset and hands-on experience building and maintaining production systems. You should be comfortable working in the Pacific Standard Time zone (Shift time IST - 06.00 PM to 02.00 AM).

An experienced individual contributor who thrives in ownership-driven environments, can operate effectively with minimal oversight, and is comfortable working in the absence of a traditional Product Manager while demonstrating a strong product mindset.  

What You’ll Do as a Software Craftsperson 

• Write Tests First: Start by writing tests to ensure code quality  
• Clean Code: Produce self-explanatory, clean code with predictable results  
• Frequent Releases: Make frequent, small releases  
• Pair Programming: Work in pairs for better results  
• Peer Reviews: Conduct peer code reviews for continuous improvement 
• Product Team: Collaborate in a product team to build and rapidly roll out new features and fixes  
• Full Stack Ownership: Handle everything from the front end to the back end, including infrastructure and DevOps pipelines  
• Never Stop Learning: Commit to continuous learning and improvement

Requirements

What You’ll Bring  

• 2+ years of expertise in Node, React.js, Typescript (Must have) 
• CI tools we use: Github Actions
• working with LLM/agent SDKs and AI-assisted development workflows.
• Good to have: Chrome extension development experience​​
• Expertise in object-oriented programming, data structures, algorithms, and software engineering methodologies  
• Experience working in Agile and eXtreme Programming methodologies in a continuous deployment environment  
• Interest in mastering technologies like web server ecosystems, relational DBMS, TDD, CI tools like Jenkins, Hudson, and Bamboo, web frameworks and front-end technologies, complexity analysis, and performance optimization  
• Working knowledge of server configuration/deployment infrastructure  
• Experience using source control and bug tracking systems, writing user stories, and technical documentation 

What We Value  

• Extreme ownership – you take responsibility for outcomes and drive work end-to-end  
• Ability to execute independently and define problems, not just solve assigned tasks  
• A strong product mindset – willingness to talk to customers, understand problems deeply, and define direction when needed  
• Deep care about developer experience and engineering quality  
• High standards, autonomy, and a bias toward action

Benefits

Life at Incubyte   

We are a remote-first company with structured flexibility. Teams commit to shared rhythms during core hours, ensuring smooth collaboration while maintaining autonomy. Twice a year, we come together in person for a co-working sprint and once a year for a retreat - with all travel expenses covered.  

Our environment is built for crafters: pairing, refactoring, experimenting with AI, and pushing the boundaries of software excellence. We are all lifelong learners, and our work is our passion.  

​

Perks  

• Dedicated learning & development budget.  
• Sponsorship for conference talks.  
• Comprehensive medical & term insurance.  
• Employee-friendly leave policies. 
• Home Office fund 
• Medical Insurance

Designation: Technical Lead (ABL_SS_272)

Position description:

• Work with Product and Engineering leaders to drive and implement platform and product vision.
• Leverage deep and wide knowledge of technology stack to recommend appropriate architecture and design solutions, and provide technical leadership to a team of rock star Software Engineers.
• Translate the impact of design choices on non-functional attributes like scalability, performance, availability, and security.
• Create large-scale, multi-tiered, distributed web applications with databases, and designing web services, APIs, data models, and schemas, using SQL or NoSQL.
• Experience with Cloud environments, such as AWS.
• Comfortable working with Windows and Linux environments.
• Work with different data storage solutions such as Postgres, Oracle, SQL Server, ElasticSearch, SQL, Hadoop, or MongoDB.
• Experience delivering high-quality software following continuous delivery and using code quality tools (JIRA, GitHub, Jenkin, Hudson, Sonar, and Fortify, etc.).
• Drive adoption of best practices across the Software Engineering Lifecycle, including reviews, source control, build processes, continuous integration, and deployment.
• Develop and maintain cross-functional relationships and alignment.

Primary Responsibilities:

• Application Development using Golang / C++.

Reporting Department: Application Development and Maintenance (1991)

Educational qualifications preferred Degree: Bachelors degree

Required Skills:

• Experience of building scalable architectures
• Hands-on experience with GoLang, Node Js, C++ or Java or any other Open Source technologies/ Cloud Servers
• Experience in developing software using a formal & structured development methodology
• Ability to work in a collaborative team environment
• Experience with test-driven development & proper unit testing of code
• An iterative approach to development, using short development cycles & frequent builds
• Object-oriented programming/ Object Oriented Design (OOP/OOD)
• Ability to develop secure solutions & knowledge of industry best practices regarding information security & defensive development

Siply Services hiring Software Engineer – (Mobile Application Developer)

About us:

 
Siply helps underserved masses inculcate savings behaviour to build a more
productive and financially secure country. Our Vision is to build the Digital Bank
for 40 Crore Underserved Indians.

Role

Mobile Application Developer at Siply will be supporting Mobile Application development using Cross platform technologies. The individual will partner with team members and teams across the business to understand requirements, design and develop applications that engage and provide a great user experience. The individual will have the opportunity for hands-on development in Native and cross platform technologies and will be considered knowledgeable in UI design principles for mobile, design patterns, build/reuse components and follow best practices. The individual will be the go-to person and will manage modules independently along with providing guidance to junior members and contract resources.

Responsibilities:

• Build modules from scratch by dictating the right modular architecture
• Complete ownership of problem-free execution of owned modules and solutions.
• Focus on code optimization, code quality, maintainability etc.
• Leading a team of Flutter engineers

Requirements:

• 3-5 years of experience.
• Good to have experience in building Flutter Web.
• Expertise in state management techniques such as Block Provider, etc.
• Test driven development.
• Experience building, releasing and maintaining a large-scale Android application
• Good understanding of memory management, network interaction, debugging, concurrency and multi- threading in Android.
• Obsessed about performance and writing clean modular code.
• Understanding of complete application development, continuous integration & testing and app distribution infrastructure

Join us to be a part of our Growth Journey!

As a Sales Executive, you will use a combination of phone, email, and social media to help build our sales pipeline by connecting with prospects. Being a small team, you will have the opportunity to grow fast and take leadership positions

• Research/qualify potential customers within an assigned geographic/industry territory.
• Leverage marketing content, events, and programs to create an effective outreach plan through email, phone, video, and social outreach
• Engage and nurture contacts
• Schedule appointments for the account executive team Weekly reviews of targeted accounts, new contacts added, and any sales and marketing intelligence
• Monitor, manage and document daily activities in Hubspot.com
• Keep informed on new products, services, and other industry trends
• Keep informed of customer business opportunities, current conditions, future prospects, active measurements, market condition and competitive issues.
• Achieve or exceed daily, weekly, monthly and quarterly goals.

We are looking for a Node.js Developer who is proficient with writing API's, working with data, using AWS and capable of applying algorithms mainly machine learning-based to solve problems and create/modify features for our students. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Responsibilities

• Integration of user-facing elements developed by front-end developers with server-side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Use of algorithms to drive data analytics and features.
• Ability to use AWS to solve scale issues.

Responsibilities 
- Develop new user-facing features 
- Ensure the technical feasibility of UI/UX designs 
- Optimize application for maximum speed

Skills And Qualifications 
- 2+ years of experience in ReactJS and Redux 
- 1+ completed project of reasonable size using server-side rendering 
- Knowledge of Preact is a plus 
- Proficient understanding of web markup, including HTML5, CSS3 
- Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS 
- Good understanding of asynchronous request handling, partial page updates, and AJAX 
- Proficient understanding of cross-browser compatibility issues and ways to work around them. 
- Proficient understanding of Git