JOB POSITION: Customer Support Executive –(Bangalore)
Location: Bangalore (On-site)
Shift: Rotational Shifts
Languages Required: English & Hindi
Preferred Background: Experience in Health Insurance or Healthcare Support
Role Overview
We’re looking for a dynamic and empathetic Customer Support Executive to join our Bangalore-based support team. You will be the first point of contact for customers, ensuring prompt resolution of queries related to healthcare, insurance claims, appointments, and more.
Key Responsibilities:
* Handle inbound and outbound customer interactions via calls, emails, and chats
* Resolve queries related to health insurance coverage, claims, and wellness services
* Maintain accurate records of customer interactions and updates in CR
* Coordinate with internal departments to ensure seamless support
•Deliver an excellent customer experience and maintain high satisfaction levels
* Manage escalations professionally and ensure timely follow-ups
Requirements:
* Minimum 2 to 4 years of experience in customer support (healthcare/insurance background preferred)
* Strong communication skills in English and Hindi
* Ability to handle rotational shifts
* Excellent problem-solving and interpersonal skills
* Familiarity with CRM tools and ticketing systems is a plus
Perks & Benefits:
Competitive salary Upto 4.5 LPA + Incentives
Health insurance and wellness benefits
Fast-paced, mission-driven work environment
Opportunities for growth in a high-impact health-tech company

Similar jobs
Key Responsibilities:
- Generate qualified leads in Mumbai and Bangalore.
- Build and maintain strong client relationships.
- Prepare and deliver product demos, proposals, and technical presentations.
- Coordinate with pre-sales/engineering teams for customized solutions.
- Follow up on proposals using CRM and convert to deals.
- Attend industry events, conferences, and site visits.
- Keep track of market trends, competitors, and pricing strategies.
Senior Business Analyst – (P&C Insurance)
Location: Noida/Gurugram
Job Summary
We are looking for a curious, detail-oriented, and analytical Senior Business Analyst to
join our Strategic Offerings team. This role is perfect for someone who thrives on
understanding business challenges, researching cutting-edge solutions, and conducting
in-depth analysis to drive digital transformation in P&C insurance.
You will be at the forefront of evaluating and comparing market-leading digital
solutions, ensuring that our business teams have the right tools and strategies for
efficiency and growth. If you’re passionate about problem-solving, technology, and
making data-driven decisions, this role is an opportunity to shape the future of
insurance while accelerating your own career.
Key Objectives
1. Understand and Document Business Needs: Work closely with stakeholders to
gather and translate business requirements into actionable insights.
2. Conduct Market Research: Identify and evaluate external digital solutions that
align with business needs.
3. Analyze and Compare Solutions: Conduct in-depth feature analysis,
benchmarking market offerings to determine the best fit.
4. Validate and verify requirements by reviewing them with stakeholders and
obtaining their approval. Ensure that the documented requirements align with
the business goals and objectives.
Key Responsibilities
• Business Requirement Analysis
o Engage with stakeholders to understand business processes, challenges,
and future goals.
o Use various techniques such as interviews, surveys, and observations to
elicit detailed business requirements. Ensure that the requirements
capture both the functional and non-functional aspects.
o Document detailed business and functional requirements to support
digital transformation initiatives.
• Market Research & Solution Evaluation
o Research emerging technologies in the insurance space, identifying
potential solution providers.
o Evaluate the applicability of technologies such as artificial intelligence,
blockchain etc in improving insurance processes and customer
experiences.
o Conduct competitive analysis of external solutions, comparing features,
functionalities, and scalability.
o Perform SWOT analysis to understand the strengths, weaknesses,
opportunities, and threats posed by competitor solutions.
o Collaborate with vendors to gain a deep understanding of their offerings
and limitations.
o Lead pilot projects to test and evaluate new solutions.
• In-Depth Analysis & Strategic Insights
o Assess solutions for compatibility with internal systems, security, and
compliance standards.
o Provide data-driven recommendations to business teams on solution
selection.
o Work closely with the Senior Business Consultant to align findings with
broader strategic initiatives.
o Collaborate with cross-functional teams to ensure successful integration
of new solutions.
o Track key performance indicators (KPIs) to measure the success of new
technologies and their impact on business objectives.
Skills & Qualifications
• 7+ years of experience in the P&C insurance industry, with strong knowledge of
insurance business processes.
• Experience in large-scale business deployments, including business process
transformation.
• Strong analytical and problem-solving skills, with the ability to translate business
challenges into solution-driven strategies.
• Hands-on experience with business requirement gathering, process
documentation, and workflow analysis.
• Ability to conduct market research, competitive analysis, and feature
benchmarking.
• Strong stakeholder management skills, ensuring clear communication between
business, technology, and vendors.
• Proficiency in data visualization, business process modelling tools, and reporting
frameworks.
Preferred Skills
• Understanding of AI/ML applications, automation, and analytics in insurance.
• Familiarity with Agile methodologies, Azure Dev Ops, Jira, and Confluence.
• Certifications in CBAP (Certified Business Analysis Professional), CSPO, Lean Six
Sigma, or Agile frameworks.
Hi,
Intuitive (http://www.intuitive.cloud/">www.intuitive.cloud) is one of the fastest-growing Cloud & SDx Engineering solution and services companies supporting 80+ Fortune 1000 Global Enterprise customers in the Americas and Europe. Intuitive is a recognized professional & managed services partner for core superpowers in Cloud (Public/Hybrid) Adoption/Migration & Transformation, Cloud Security, GRC, DevSecOps, SRE, Data, Application Modernization / Containers/K8s-as-a-Service and Cloud Application Delivery
FTE (permanent)
100% Remote opportunity
Time-6 pm to 3.00 am(IST)
Role: Azure Network & Security Architect JD:
Must have:
Strong understanding of data center network and security architecture with products like Cisco switches/routers, Arista/juniper switches/routers, Palo Alto/Cisco/Fortinet firewalls, proxy, DNS etc Strong understanding of overall Azure cloud infrastructure, network and security architecture. In-depth understanding of Azure Networking components/services like vnet, vnet peering, udr, SDR, express route, NVA, load balancers, endpoints,vWAN, virtual Network gateways, Network watcher, Azure network function manager, CDN, Private link, traffic manager etc In-depth understanding of Azure Security components/services like Azure firewall, Azure firewall manager, Azure front door, WAF, NSG, Internet analyzer, Bastion, Defender, Key Vault, Sentinel etc Strong understanding of how to securely interconnect multiple cloud accounts, on-prem servers, etc. Expertise in automation tools such as Terraform/Jenkins/Powershell/Ansible/Azure CLI etc. Strong understanding of How to protect Azure Cloud-based infrastructure, including distributed denial-of-service (DDoS) attacks, phishing attacks, and threats involved. content classification etc
Good to have: Sound understanding of GCP and AWS cloud network and security architecture Sound understanding of F5 load balancers/LTM/GTM, AFM, ASM, APM etc
If Your profile matches to the requirements share your anithadotkatintuitivedotcloud
Regards,
Anitha. K
TAG Specialist
| Experience in designing and implementing enterprise grade software. Strong knowledge of Java for Android and familiarity with mobile development challenges. Familiarity with Android API’s and libraries. Experience in working on React Native framework. Experience with HTML5, CSS3, JavaScript, TypeScript. Experience in building applications UI using React Native. Experience in using REST API’s in Android application. Understanding of code obfuscation & encryption techniques preferred. Understanding of distributed multi-tier infrastructure. Experience in working independently and in cooperation with others. Nice to Have: Experience with ExoPlayer or any OTT video players. Understanding of multimedia content delivery protocols such as HLS, DASH. Experience using media players on various mobile platforms. Experience with Kotlin. Architecture skills. Experience with framework/library development. Familiarity with git, GitHub and Git Flow. An understanding of UI/UX implementation on Android. An understanding of automated testing on Android. |
Position overview: Will appoint, manage & expands with channel partners in the assigned areas like HR firm, CA firm, Software providers, management consultants, access control vendors etc. based on geographies. He/she will be responsible for achieving targets, profitability and partner recruitment objective.
Job Description:
- Establishes productive, professional relationships with key personnel in the targeted company.
- Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations.
- Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.
- Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
- Proactively assesses, clarifies, and validates partner needs on an ongoing basis.
- Leads solution development efforts that best address end- user needs, while coordinating the involvement of all necessary company and partner personnel.
- Ensures partner compliance with partner agreements.
- Drives adoption of company products among assigned.
- Proactively recruits new qualifying partners.
Our company is seeking an Angular Developer who has the technical ability to implement user interfaces using JavaScript and the Angular framework. You will need to know the best practices and modern ways of creating interfaces and ensure the interface is able to interact with backend APIs. You will also need to have great communication and collaboration skills as you will need to interact with fellow frontend and backend developers regularly to ensure components can be integrated together.
Responsibilities
As an Angular Developer at our company, you will:
- Work with other team members.
- Design and implement visually aesthetic user interfaces.
- Identify issues with front-end code and rectify them to remove bugs.
- Create unit tests to ensure code is functioning as expected.
- Create well-written documentation.
- Ensure front-end code is able to query APIs.
- Audit code to identify bottlenecks of performance and fix them.
Requirements
Our ideal Angular Developer will have:
- The ability to problem-solve.
- High level of knowledge around the Angular framework and JavaScript.
- High-level knowledge of front-end interfaces.
- Fundamental knowledge of UX/UI.
- Fundamental knowledge of SEO.
- Good interpersonal skills
Bimaplan is looking for full stack engineers with significant experience in the
Javascript stack (Node.js and React). You'll work directly with the CTO, and
have the opportunity to build large scale applications from scratch. This is an
incredible opportunity to make a meaningful impact on the lives of millions of
underserved Indians.
Responsibilities
Own and deliver end-to-end design, development, and testing of features
and services.
Write client and server-side code for web-based applications, create fast,
easy-to-use, high volume production applications, and develop prototypes.
Contribute to all aspects of an agile software development lifecycle
including design, architecture, development, documentation, testing and
operations.
Continuously evolve development practices and operational maturity
through structured root cause analysis and monitoring.
Manage individual project priorities, deadlines and deliverables.
24x7 support of your applications and/or services as and when required.
Qualifications
3 years of experience in developing end-to-end modern web applications
Proficient in software engineering best practices, algorithms, OOPS, design
patterns
Experience in designing and developing REST APIs
Experience in working with NodeJS, ReactJs, and AWS/Firebase
Demonstrated ability to share knowledge via formal mentoring, reviewing
code, reviewing and contributing to system design
Bachelor's degree in Computer Science or equivalent required
Benefits
Be a part of a well-funded, high growth insurtech startup
Opportunity to create large scale impact
Competitive market salary
ESOPs and wealth creation opportunity
Flexible and fun work environment
About Us
Bimaplan is an affordable insurance platform for the next billion Indians. Our vision is to provide financial security to 150 million underserved Indian households through affordable life and health insurance. Increasing mobile penetration and evolution of digital infrastructure in India has now made it possible to reach this vulnerable population. We work with insurers to co- create affordable insurance plans and distribute through a vernacular app and a flexible referral network.
Bimaplan is founded by Vikul Goyal, and backed by Y Combinator. Vikul has extensive experience as a start-up founder and early stage investor in India. His previous start-up, Carcrew, was recently acquired by TVS. Vikul has an MBA from Harvard Business School, and a B.Tech. in Mechanical Engineering from IIT Guwahati. Our CTO, Chandan Mittal, is a Computer Science graduate from IIIT, and comes with five years of experience building scalable products at Amazon, Sharechat, and Udaan.
We are backed by some of the best global early-stage technology investors, prolific fintech founders, and experienced insurance industry veterans.
Primary Skill: Java Script
Secondary: HTML5,JS Library- React.js,React JS,User Experience Design
HTML, CSS, CSS3, JavaScript, Object Oriented JS, Angular JS, Ecma Script (ES6),React JS/Angular/TypeScript
Basic understanding of HTTP protocol, Web Application Design/Architecture
OOPS concept, JSON, AJAX
Knowledge of REST API
Basic understanding of Git
Basic understanding of client-server communication
Ready to take up challenges at work
Learning ability
Team spirit
Basic understanding of single page web application
Analytical Skills
Communication
Adaptability
Logical and Problem Solving







