Responsibilities :
- Provide Support Services to our Gold & Enterprise customers using our flagship product suits. This may include assistance provided during the engineering and operations of distributed systems as well as responses for mission-critical systems and production customers.
- Lead end-to-end delivery and customer success of next-generation features related to scalability, reliability, robustness, usability, security, and performance of the product
- Lead and mentor others about concurrency, parallelization to deliver scalability, performance, and resource optimization in a multithreaded and distributed environment
- Demonstrate the ability to actively listen to customers and show empathy to the customer’s business impact when they experience issues with our products
Requires Skills :
- 10+ years of Experience with a highly scalable, distributed, multi-node environment (100+ nodes)
- Hadoop operation including Zookeeper, HDFS, YARN, Hive, and related components like the Hive metastore, Cloudera Manager/Ambari, etc
- Authentication and security configuration and tuning (KNOX, LDAP, Kerberos, SSL/TLS, second priority: SSO/OAuth/OIDC, Ranger/Sentry)
- Java troubleshooting, e.g., collection and evaluation of jstacks, heap dumps
- Linux, NFS, Windows, including application installation, scripting, basic command line
- Docker and Kubernetes configuration and troubleshooting, including Helm charts, storage options, logging, and basic kubectl CLI
- Experience working with scripting languages (Bash, PowerShell, Python)
- Working knowledge of application, server, and network security management concepts
- Familiarity with virtual machine technologies
- Knowledge of databases like MySQL and PostgreSQL,
- Certification on any of the leading Cloud providers (AWS, Azure, GCP ) and/or Kubernetes is a big plus
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Adobe Experience Manager
at The company are in over 25 countries across six continents
Operates in over 25 countries across six continents and is part of Publicis Media, one of four solution hubs within Publicis Groupe, which is present in over 100 countries and employs nearly 80,000 professionals.
We believe there are better ways for brands to connect with people. And we’re on a mission to guide brands to better connections -- across consumers, channels and partners. These are just some of the services we offer our clients in our quest to deliver ambitious outcomes.
Skills Required:
- Servlet and JSP development
- CSS, JavaScript, HTML
- AJAX, jQuery, EXTJS
- OSGi/FELIX
- Web services creation and consumption
- CMS development experience
- Java Content Repository (JCR)/CRX
- Eclipse IDE
- Maven
- SVN
- Jenkins
- Artifactory
- Apache Sling
- Lucene
- Tomcat/JBoss
- Apache Web Server
Roles & Responsibilities
- Part of a Cloud Governance product team responsible for installing, configuring, automating and monitoring various Cloud Services (IaaS, PaaS, and SaaS)
- Be at the forefront of Cloud technology, assisting a global list of customers that consume multiple cloud environments.
- Ensure availability of internal & customers' hosts and services thru monitoring, analysing metric trends, investigating alerts.
- Explore and implement a broad spectrum of open source technologies. Help the team/customer to resolve technical issues.
- Extremely customer focused, flexible to be available on-call for solving critical problems.
- Contribute towards the process improvement involving the Product deployments, Cloud Governance & Customer Success.
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Skills Required
- Minimum 3+ Years of experience with a B.E/B.Tech
- Experience in managing Azure IaaS, PaaS services for customer production environments
- Well versed in DevOps technologies, automation, infrastructure orchestration, configuration management and CI/CD
- Experience in Linux and Windows Administration, server hardening and security compliance
- Web and Application Server technologies (e.g. Apache, Nginx, IIS)
- Good command in at least one scripting language (e.g. Bash, PowerShell, Ruby, Python)
- Networking protocols such as HTTP, DNS and TCP/IP
- Experience in managing version control platforms (e.g. Git, SVN)
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Numerator is looking for an experienced, talented and quick-thinking DevOps Manager to join our team and work with the Global DevOps groups to keep infrastructure up to date and continuously advancing. This is a unique opportunity where you will get the chance to work on the infrastructure of both established and greenfield products. Our technology harnesses consumer-related data in many ways including gamified mobile apps, sophisticated web crawling and enhanced Deep Learning algorithms to deliver an unmatched view of the consumer shopping experience. As a member of the Numerator DevOps Engineering team, you will make an immediate impact as you help build out and expand our technology platforms from on-premise to the cloud across a wide range of software ecosystems. Many of your daily tasks and engagement with applications teams will help shape how new projects are delivered at scale to meet our clients demands. This role requires a balance between hands-on infrastructure-as-code deployments with application teams as well as working with Global DevOps Team to roll out new initiatives. What you will get to do
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Requirements |
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Nice to have
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About role
Roles & Responsibilities
- Create, implement and maintain customer support processes
- Work with multiple teams like growth, operations, and engineering to solve customer complaints
- Evaluate team performance and coach the team
- Ensure targets set for Customer Satisfaction scores are achieved across channels
- Ensure the customer support tool stack is always updated
- Attend customer support escalations personally
- Create and share custom reports pertaining to customer support
Requirements
- Minimum 10 years of experience with at least 2 years leading a customer support team
- Excellent written and spoken communication skills
- Proficiency in English and Hindi is a must
- Previous experience working in chats, calls, and emails process
- Working knowledge of customer support software. Knowledge of Freshworks suite is an advantage
- Excellent data analysis skills with mastery of MS Excel. Knowledge of SQL is a plus
- Ability to work under pressure, especially during sale days
- Bachelors degree or higher from a reputed institute. B.Tech will be an advantage
Partner-Success-Engineer (Technical)
at Fynd
Responsibilities:
- Monitor and evaluate channel integration effectiveness and stability
- Identify and resolve potential gaps in partner integration and share with relevant stakeholders
- Resolve day-to-day queries of sellers regarding any partner integrations
- Build scalable end-to-end processes by aligning multiple teams
- Collaborate and work closely with multi-disciplinary teams like marketing, sales, demand generation, and customer success to deliver goals and remove any roadblocks along the way
- Handle multiple communication channels with different partners like Chats, Email & Calls
Requirements:
- Prior developer or technical support experience in SaaS industry (preferable but not mandatory)
- Sound understanding and working knowledge of APIs and ability to write database queries for debugging (SQL, no SQL etc.)
- Above par debugging and problem-solving skills
- Good communication, influencing, networking, and negotiation skills
- Understanding of End to end E-commerce process is a plus
Oracle EBS R12 Techno- Functional- SCM and Manufacturing
- 6 - 10 years’ experience in Oracle EBS (Techno-Functional)
- Experience in implementation, Support, and upgrade projects
- Experience at least in 2 R12.2 upgrade projects.
- Experience in Oracle EBS R12.2.7 or Higher versions of R12.
- Strong knowledge in SQL/PLSQL, Reports, Forms, and workflow. OAF is added advantage.
- At least 40% functional knowledge in SCM and Manufacturing (Modules: PO, OM, INV, WIP, BOM, Quality and Engineering)
- Excellent verbal and written communication skills
2) Expertise in developing OLAP cubes and developing complex calculations, Aggregations, implementing a dynamic security model using MDX/ DAX functions in - Azure Analysis service- or (SSAS)
3) Extensively used performance monitor/SQL profiler/DMVs to solve deadlocks, to monitor long-running queries and trouble-shoot cubes SQL and T-SQL. Roles & Responsibilities : 1) "SSAS" OR "Azure Analysis services" Lead Developer with 7+ years of experience in SSAS Azure Data Model Development, SSAS Data model Deployment in Azure, Querying data from SSAS Azure to build Reports.
2) Design and Create SSAS/OLAP/OLTP/Tabular cubes and automate processes for analytical needs.
3) Writing optimized SQL queries for integration with other applications, Maintain data quality and overseeing database security, Partitions and Index.
System Administrator
at Geospoc geospatial services
We are looking for a System Administrator to maintain, upgrade and manage our software, hardware and networks.
Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.
Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.
Responsibilities
- Install and configure software and hardware
- Administer Microsoft 365 Enterprise Mobility and Security suite + Intune
- Set up accounts and workstations
- Monitor performance and maintain systems according to requirements
- Troubleshoot issues and outages
- Ensure security through access controls
- Upgrade systems with new releases and models
Must-have Skills
Technical Skills
- Functional & operational understanding of Microsoft Active Directory, Office 365 and Microsoft Intune or Microsoft Enterprise Mobility and Security
- Functional knowledge of Active Directory security groups
- Experience with configuring Microsoft 365 security policies
- Ability to troubleshoot issues related to Windows 10 operating systems
- Basic hardware troubleshooting skills
Soft skills
- Eager to learn and apply new technologies and tools to get the job done
- Strong analytical and organizational skills
- Good communications skills to be able to communicate with people to understand and comprehend underlying issues
Bonus Points
- Microsoft Certifications: MCSA/MCSE/MS-101 Enterprise Mobility and Security
- Network configuration and management
- Fortinet firewall configuration
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Job Description Creation and delivery of End to End solutions for customers addressing requirements through technical architecture in consideration of process design, ServiceNow Technical Best Practice and Standards Define, at an architectural and design level of detail, technical solutions aligned with client’s business problems and work on scoping complex service engagements typically involving multiple ServiceNow products and complex integrations with client applications/systems Hands-On development , Design details , Integrations ( REST/SOAP), Service now platform in-depth knowledge , Scoped Applications creations/managements, Modules like ITSM, ITOM, ITBM,SecOps,HR. Experience working on Glide, Ajax, client scripting, business rules, UI Policies etc .Web Technologies (XML, HTML, Angular, Bootstrap, JavaScript, Web Services, etc.) and working in a SaaS environment Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies Knowledge and experience in the following ServiceNow product areas is mandatory: Incident, Change, Config/CMDB, Service Catalog/Request FF/Workflow, Services Portal, Domain separation and multi-language
Certifications : ServiceNow System Administrator Certification Exam (CSA) – (Required) : System Administration Advanced and ServiceNow Fundamentals ServiceNow Certified Application Developer Exam (CAD) – (Preferred) Application Development Fundamentals Domain Separation Implementation Platform Implementation Scripting in ServiceNow Fundamentals Service Portal Advanced Service Portal Fundamentals ITSM Exam (CIS-ITSM) – (Required) ITSM Fundamental ITSM Implementation
Job to be performed (Expectation Setting) 1. Customer facing role. From Requirement gathering, High level solution creation, effort estimation, Implementation, Integration and unit testing, support and drive UAT, Deployment and Go-Live support. 2. Customers point of contact for all Automation or ServiceNow requirements. 3. Ensure technical deliverables to our customers are complete, consistent, high quality, and on time, and deliver valued outcomes. 4. Demonstrate interpersonal skills, customer-centric attitude, ability to deal with cultural diversity, proven team player and team builder, Is committed to driving customer value realization while ensuring all actions contribute towards a positive experience for the customer.
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Mediation Developer
at NetCracker
C++ or Java developer expertise
