Customer Support

Position: Oracle DBA

Experience: 6–8 Years

Key Responsibilities:

Install, configure, and maintain Oracle databases in production and non-production environments.

Perform database tuning, backups, and recovery.

Monitor database performance and implement improvements.

Ensure data security and compliance with audit requirements.

Handle upgrades and patching of database environments.

Skills Required:

Strong experience with Oracle 11g/12c/19c.

Hands-on with RMAN, Data Guard, and Oracle RAC.

Proficient in writing complex SQL and PL/SQL.

Oracle Certified Professional (OCP) preferred.

Company Description

intalk.io is an Omnichannel Customer Interaction Platform by Agami Tech, empowering businesses with advanced CRM, Customer Application Development, and End-to-End Unified Customer Interaction Management. Our boutique solutions integrate voice, email, chat, WhatsApp, and social media across environments—helping clients accelerate business outcomes, boost productivity, and streamline multi-vertical enterprise operations through seamless, AI-driven communication and robust reporting

Role Description

• Collaborate with sales teams to identify and analyse customer requirements, translating them into viable software solutions.
• Assist in qualifying leads by leveraging technical knowledge to address business challenges and deliver value.
• Develop and deliver tailored presentations, demos, and proposals showcasing product capabilities and fit.
• Provide technical support throughout the sales cycle, addressing queries and concerns for prospective clients.
• Prepare and manage technical/functional documentation for RFPs/RFIs and act as a bridge between sales and development teams.
• Conduct business analysis to ensure solutions align with client objectives and integrate smoothly.
• Stay up-to-date with industry trends and new technologies, proactively identifying client opportunities

Qualifications

• 1–3 years’ presales experience in the Technology industry and/or hands-on working experience in SAAS products.
• Strong analytical problem-solving skills and service-oriented mindset.
• Excellent communication and presentation skills, confident delivering live product demos.
• Experience with CRM tools and business documentation.
• Proven ability in customer needs assessment and relationship management.
• Bachelor’s degree in Computer Science, IT, Engineering, or a related field (preferred).
• Relevant certifications are a plus.

DevOps Engineer

1.   Should have at least 5+ years of experience

2.   Should have working experience in Docker, Microservices Architecture Application Deployment, GitHub Container Registry, GitHub Actions, Load Balancer, Nginx Web server, 

3.   Should have working expertise in CI/CD tool

4.   Should have working experience with the bash script

5.   Good to have at least one cloud platform services knowledge

Job Summary

We are looking for a highly motivated and innovative Business Development Associate to join our team. The ideal candidate will identify new business opportunities, conduct market research, build and maintain client relationships, and collaborate with internal teams. You'll play a key role in bridging the gap between clients and the organization, driving growth, and ensuring our offerings align with client needs.

Must have skills

• Seeking freshers to those with up to 2 years of experience.
• Excellent customer service and sales skills.
• Strong verbal and written communicator. 
• Excellent presentation skills. 
• Proficiency in Microsoft Office.

Roles and Responsibilities

• Identify and target potential customers to generate new sales opportunities.
• Initiate contact with prospective clients through calls, emails, and social media to establish connections and schedule meetings.
• Cultivate and maintain strong relationships with both new and existing customers.
• Understand customer needs and provide customized solutions that align with their purchasing goals.
• Create and present engaging presentations and proposals to potential customers.
• Negotiate terms and close sales to achieve or surpass sales targets, focusing on stock placement subscriptions.
• Conduct market research to stay informed about industry trends, competitors, and potential growth areas in B2C sales.
• Analyze sales data and market trends to identify new opportunities for expanding the business.
• Collaborate with marketing and product development teams to ensure business development efforts align with overall company strategy.
• Gather feedback and insights from customers to help refine product offerings and marketing strategies.
• Monitor and report on key performance indicators (KPIs) related to business development and sales activities.
• Prepare regular reports for management to review progress and outcomes.

Responsibilities

Designing a user interface (UI)

·      Create responsive, logical, and visually appealing user interfaces for web and mobile applications.

·      Work together with cross-functional teams to guarantee uniform and unified UI designs throughout the product.

·      For the purpose of efficiently communicating design thoughts and ideas, create wireframes, mock-ups, and prototypes.

Designing for User Experience (UX)

·      To better understand user needs, preferences, and behaviours, conduct user research.

·      To guide design choices, create user personas, user journeys, and empathy maps.

·      To improve the product's overall usability and user experience, iterate and improve user flows.

Interaction Design

·      Define and implement interactive elements and animations to enhance user engagement and delight.

·      Work closely with development teams to ensure seamless integration of design elements and interactions into the product.

Usability Testing

·      Conduct usability testing and gather feedback from users to identify areas for improvement.

·      Analyze user feedback and iterate designs based on insights obtained from testing.

·      Design Guidelines and Documentation:

·      Create and maintain design guidelines and documentation to ensure design consistency and scalability across the product.

Cross-Functional Collaboration:

·      Collaborate with product managers, developers, and other stakeholders to align design goals with product objectives and technical feasibility.

·      Participate in brainstorming sessions and provide creative input to product development discussions.

Qualifications

·      Bachelor's degree in Design, Human-Computer Interaction, or related field.

·      2-3 years of professional experience in UI/UX design for digital products.

·      Proficient in design tools such as Adobe XD, Sketch, Figma, or similar.

·      Strong understanding of design principles, user-centered design, and design thinking.

·      Knowledge of HTML, CSS, and JavaScript is a plus.

·      Excellent communication and collaboration skills.

·      Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.

Siloho is a home-tech startup founded by Shan Gehlot and Pranshu Sharma, who are IIT-B alumni and serial entrepreneurs with extensive experience in the hospitality and fintech industry. It is funded by some marquee angel investors which includes the likes of Delhivery co-founders.

We are building an integrated marketplace platform which enables the key stakeholders - real estate developers, interior designers and product vendors to collaborate and help the homeowner in their quest to create a beautiful home which reflects their personality, culture and taste. Our vision is to create India’s largest marketplace of cost effective and executable design and product solutions .

Home design is a very fast growing market currently served by either full stack design companies like Livspace & Homelane or independent designers and contractors. However, the largest segment of customers are not satisfied with these two options since they want a semi DIY and cost effective solution - collaborative designs, and supervised execution. We are going after this untapped segment with a product offering which includes industry best visualization and customization tools to cater to these

Responsibilities

• Create attractive designs and layouts for various projects
• Meet with client in order to understand the client's objectives and desires
• Communicate effectively with client, vendors and team in order to address client's needs
• Prepare presentations (3D, 2D,mock-ups and renderings) for clients
• Create quotes for clients and ensure full workflow is followed
• Prepare BOQ with regards to budget and design
• Maintain industry knowledge in order to stay relevant

Qualifications

• Bachelor's degree 5-10 years of experience in related field Proficient in AutoCAD and Microsoft Office suite
• Strong creative and communication skills
• Demonstrated ability to execute

• Contribute to front-end development of web applications
• Handle production incidents
• Working closely with stakeholders to ensure a smooth user experience
• Build reusable components and front-end libraries for future use
• Translate designs and wireframes into high-quality code

Job Requirements:

• 2+ years experience in front-end web development is required
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Extensive experience in working with HTML5, CSS, Bootstrap and JavaScript
• Thorough understanding of React.js and its core principles
• Familiarity with newer specifications of EcmaScript
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc
• Ability to understand business requirements and translate them into technical requirements 
• Familiarity with code versioning tools (such as Git, SVN, etc)
• Experience in developing an application with cross-browser compatibility in IE, Firefox, Safari, Chrome, including tablets, phone, etc