We are looking "Customer Support" for Reputed Client @Permanent Role.
Experience: 0 - 2 Years
Skills :
1.For freshers - Hindi speaking, Basic computer knowledge. Kindly provide the CV only related to our requirements
2.Experienced - Should have relevant skill in SQL,Jaseper soft,Customer handlig and communication skills,ERP modules,Hindi speaking
Location : Coimbatore
Shubham Vishwakarma
Full Stack Developer - Averlon
About Reqroots
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Key Responsibilities:
1. To represent the Program and the organization at the hotel.
2. Responsible for enrolments of walk in and other customers into the Membership.
3. Collection of data from the hotels of potential Members and a possible reach out to them for enrolment.
4. Engagement with Members walking into the hotels to build a relationship.
5. Coordination with the hotel teams for reservation and other requests and responding back to the customers.
6. Understanding TLC front end technology like Apps and Websites and training / supporting the hotel teams on outages on an ongoing basis.
7. Understanding Program performances and presenting that in an articulate manner to the hotel teams at all times to build the value of the Program and the company with those stakeholders.
8. Ensuring confidentiality of all company information is maintained at all times.
Required Skills Set:
1. Candidates between 22 and 35 years of age with a minimum graduation and one-year experience.
2. Excellent social and verbal communication skills in English.
3. Self-motivated, smart, confident with excellent presentation skills.
4. Luxury retail stores, hotels, aviation, banquets, travel sales experience with direct in person contact with the customers would be an added advantage.
5. Willing to work on roasters including weekends
About Estontec
Estontec Group Managing FOUR rapidly growing brands in India. All Brands are founded & executed with a vision to create a better tomorrow for everyone. Creating Jobs & means of livelihood for over 500 people globally. Management Team brings in over 100-man years of experience in Technology, Innovation, Marketing & Building Businesses.
Our Brands
Haloocom
Fastest growing brand in the Enterprise Communications Platform. Now present in 6 countries & spread across all the major cities in India, constantly innovating & upgrading its applications based on the ANI (Artificial Narrow Intelligence) tools like NLP Voice BOTS & Chat BOTS.
BrandonWheelz
India's Most Trusted Transit Media Advertising Brand. Operational in 82+ cities with over 100 impactful campaigns. BrandOnWheelz uses Technology & Transparent processes to give Real-time Status of campaigns for the Customers.
Kottanz
Popularly Known as the: GIFTS OF INDIA. Creating, Changing & Uplifting the Lives of over thousands of underprivileged Families in India. Kottanz today has become a livelihood for more than many women in need. All our products are 100% natural & handmade
ADZ
AdZ is on a mission to fuel innovation in the in-app advertising industry and it is part of more than 100 popular apps so far, and the rapid growth has made AdZ the fastest-growing advertising platform of its kind. AdZ believes in turning your dream marketing campaigns into a plan and executing the same with measurable tools to scale your business's outcomes.
The role
We are looking for a motivated and well-spoken individual to join our Operations team. You will be in charge of doing everything it takes (from tweaking the design to doing research on the product and audience to analysing the conversion rates for the client) to optimise a great ad campaign. Ultimately, the operations manager and fleet supervisor is the bridge between the people on the business end of the company and the programming and vendor side.
You need to work with people,vendors, project delivery, and as per company strategy. You will be responsible for Coordinating with the fleet, printing & mounting team to ensure that the artwork is pasted as per the order guidelines.
Key responsibilities
- Meet contractual requirements for advertising campaigns with a high degree of accuracy
- Serve as a point of contact between advertisers and internal departments to ensure all client needs are met
- Gather client design requirements and work with in-house designers/outside vendors to ensure all creative needs are met
- Implement and schedule advertisement campaigns for a range of clients across a wide variety of industries and digital media platforms.
- Coordination with the fleet, printing & mounting team to ensure that the artwork is pasted as per the order guidelines
- Manage the launch of new custom units to ensure the success of campaign and revenue goals
- Analyse ad campaign reports and provide recommendations to sales representatives/clients
- Drive the Operations, Implementation & Client servicing unit end to end
- You will be responsible for the post-sales implementation of the car branding on the site
- Coordination with the fleet agency to ensure that the required fleet is available in the requested city.
- Implement business reviews of campaigns and address preset metrics for success
- Onboarding new vendors for fleet, printing and mounting teams.
Key skills and experience required
- Bachelor degree in any field .
- The candidate should have good communication skills and good negotiation skills.
- A candidate who knows multiple languages is preferred.
- The candidate should be smart in handling Vendor Management.
- Experience in developing KPIs, dashboards and media analytics
- Candidate who has Fleet management knowledge or transit media knowledge (Preferred).
- Campaign management in Advertising (Preferred)
- The candidate should be open to travelling all over India.
Perks
- Health Insurance of 1 lakh sum insured, Covers self + children + spouse.
- 30 Annual Paid Leave (18 Casual + 12 personal time off).
- Rewards and Recognitions program
- Annual Company outing to celebrate Success together
Java
Spring Boot• Java 8/12• Frameworks - Spring MVC, REST, Spring Boot, Hibernate, (Optional – Play)• Oracle DB• Elastic Search (Optional but good to have)
• Junit, Mockito• Messaging – Should have knowledge of how RabbitMQ works
• Agile / TDD
• Good Experience in Core-Java concepts
• Experience of Continuous Integration / Continuous Delivery frameworks – Jenkins• Apache, Tomcat
• Good to have basic knowledge in AWS
• Good communication abilities & team-working skills
Our client is one of the big 4 global management consultancy companies that focuses on achieving outcomes par excellence, by working alongside its clients, who are ambitious change makers across industries, as one team and thus redefining the industries.
They serve across industries such as financial services, aviation, energy and natural resources, aerospace and defense, automotive, technology, retail, health care, etc. They provide consultancy services in various categories including but not limited to, cost transformation, business strategy, customer experience, manufacturing, supply chain, mergers & acquisitions, leadership and talent etc.
What you will do:
- Ensuring optimal matching of people needs, firm needs and client requirements
- Executing a fair and transparent staffing process
- Ensuring balanced teams across various projects/ cases
- Developing one-on-one relationships with individuals within your class
- Regularly meeting with each to discuss their career development, goals, objectives and interests
- Providing guidance and mentoring on career management
- Regularly meeting with each to discuss their career development, goals, objectives, and interests
- Proactively connecting with individuals (and Professional Development Advisors if required), Class Captains (CC) and Class Program Managers (CPM) for periodic check-ins
- Hosting quarterly Staffing Open houses to discuss top-of-mind questions for classes
- Charting out annual engagement plan with classes to cover topics such as transfers, staffing in new roles (e.g. post level change or promotion), long duration staffings etc.
- Seeking support from CCs and CPMs in actively managing class staffing expectations and boosting class morale
- Actively managing expectations, as well as collaborating with them in finding creative ways to work around the challenges, and boosting the class karma/morale
- Working with peers across the global/ regional system to ensure India clients are served well, and supporting global/ regional cases requiring India team members
- Partnering with HR on performance management, employee relations, and other issues related to employment law and policy matters
- Engaging with case team leadership to understand staffing needs, including nature of assignments, staffing requirements, and overseeing staffing of teams to projects based on understanding of client, office and individual needs
- Managing the required trade-offs between business need and professional development needs of the consultants
- Managing and/or attending all Staffing related calls and meetings
- Working with Staffing Manager to ensure decisions best optimize tradeoffs between client service, utilization, and retention
- Continuously improving local staffing processes and supporting global staffing initiatives as required
- Being the single point of contact for approving all the vacation requests that come to staffing, by following a set of filters/criteria/conflicts we need to check for
- Managing staffing processes and databases to a high level of accuracy, including updating the overall allocation database, creating availability summary emails, updating the availability sheet, and owning a variety of weekly/monthly staffing reports
- Supporting the Performance and Career Development processes for the Consulting staff - by providing the Professional Development team with reports that allow them to generate reviews, upward feedback and run the promotion diligence process
- Collaborating with training team to plan the training schedule for your class
- Responding to ad hoc staffing information requests (as required)
- Periodically re-visiting the staffing process and recommending improvements to efficiency and effectiveness
- Continuously advancing local staffing processes
- Supporting regional and global staffing initiatives as required
- Leading/ supporting projects as required e.g. working with Finance to enhance visibility of cost/ revenue ratio for active cases
- Participating in and creating impact with other office/ people-related initiatives
- Being an active member of relevant governance councils e.g. People Council, PD Committee, Promotions Committee
- Demonstrating best practices in following staffing policies and processes
Desired Candidate Profile
What you need to have:- Postgraduate with, 7-8 years’ work experience in HR/ Talent Management/ Resource Management/Professional Development
- Demonstrated leadership experience in client facing consulting work with at least 3 years of consulting work experience (having played Consultant equivalent or higher roles)
- Competence with Excel, PowerPoint, Word
- Excellent customer-facing communication skills (towards leadership, consulting staff)
- Ability to take high-stake decisions under pressure
- Ability to deal with highly confidential information with discretion
- Eagerness to contribute to team building and people development
- Sound commercial and business judgement
Java
Angular (2+)- 3+ years relevant professional experience.
- Good understanding and a full life cycle project implementation experience with Java / J2EE technologies
- Hands on experience in core Java
- Hands on experience in Microservices Architecture patterns.
- In-depth knowledge of application development using Spring.
- Proven experience implementing Java applications in an enterprise environment.
- Fundamental understanding of JavaScript front-end development.
- Experience with Angular and TypeScript
- Experience upgrading applications from Angular 5 to 6 is a plus.
- Experience using SOAP or REST APIs
- Familiarity with Bitbucket, Rally, and REST API Clients is a plus.
- Strong communication and interpersonal skills is an absolute must.
- Bachelor's degree or equivalent.
Ruby
Ruby on Rails (ROR)
PythonJava
Javascript● You have a minimum of 7 years of experience working on production systems at a
productcompany with a decent scale
● You have a deep understanding of design patterns, memory/performance optimization, and how to summarise and share knowledge
● You have experience developing software services and an understanding of design for scalability,performance, and reliability
● You have excellent experience in managing security, reliability, performance, maintainability, and scalability
● You have familiarity with microservice architecture, containers, and related technologies
● You have strong knowledge of software development fundamentals, including relevant backgroundin computer science fundamentals and agile development methodologies.
● You have a strong development experience in using modern web frameworks in
programminglanguages like Ruby on Rails, Python, Javascript.
● You have a strong understanding of relational databases and SQL and you practice test drivendevelopment
● Would be an added advantage if you have a passion for mentoring and helping people on your team grow and achieve their goals
● You are an excellent collaborator & communicator. You know that startups are a team sport. Youlisten to others, aren’t afraid to speak your mind and always try to ask the right questions.
● You are excited by the prospect of working in a distributed team and company.
● If you like to tinker and have hobby projects, send us links to your blog, github etc
Location: We are open to candidates working from anywhere in India/across the globe. At the moment, however, like most teams, we are fully remote.
JavaPythonRuby
PostgreSQL
Type: Individual contributor with good hands on proficiency.
Must have
- Strong proficiency in at least one of Java, Ruby, Python
- Exposure to databases: any of PostgreSQL, MySQL, Apache Cassandra
- Any NoSQL database experience is a plus
- Exposure to AWS cloud infrastructure: EC2 or S3
- Proficiency with Git
- MUST: Using REST to make API calls.
Great to have:
- Experience working with one or more middleware, enterprise bus, queueing frameworks
- Any of Memcached/Redis, Apache Kafka / RabbitMQ / PubSub+ / AmazonMQ
Soft skills:
- Appreciation for clean and well documented code
What will you do at Tradyl:
(Examples for illustration only)
- Build a shipping service module that is called by our website to query shipping rates from India to a destination country. Configure this to so that an Ops person can update shipping costs as and when they change. Own deployment and monitoring of this service.
- Use Zapier to build a workflow to export a MixPanel report into a Google sheet every day.
- Change our supplier portal (built on bubble.io) to make an API call to our customer facing site, whenever a supplier modifies his profile.
- Write an alert mechanism that identifies catalogues with insufficient information and makes them non discoverable, which can run every day.
- Work with Business Team to design a workflow for product inwarding using Airtable. Write a small app within Airtable so that whenever a product is updated as “shipped” in airtable, it updates the customer facing website.
- Use an open source dashboarding framework to create a quick dashboard to track important business events.
Android Development
KotlinJavaMandatory: Hands on experience working with Java or Kotlin. Very strong logical skills. Good hold on operating system concepts and data structure. Experience with web services , SQL Lite , camera kit , image caching concepts, keychain , past experience working with one of the design patterns like MVC / MVVM / MVP , network check implementation.
Good to have: Rx-Swift experience , video / image filter experience , media player usage , complex UX effects , couch-db , RealM.Knowledge of GIT management , Continuous Integration and Continuous Development practices.
Soft Skills: Strong communication skills , high spirited , eager to learn , able to perform in a high pressure environment
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon