Headquartered in Mumbai, our client employs over 300 professionals and operates out of 6 locations in West & South India. They are one of the leading players and trusted name in the chosen markets for over 18 years with diverse promoter experience in Banking and FMCG with 40+ years of cumulative Banking / Risk management experience and assuring legality with the process in place.
- Networking with collection agencies
- Being responsible for Onboarding Internal Team
- Being responsible for Onboarding local Collection Agencies on behalf of partner client organization
- Being responsible for agencies Productivity & Efficiency
- Meeting Collection benchmarks for a given portfolio
- Being responsible for P&L Accountability
- Being active in Franchise Building and Relationship Management
- Handling Client Portfolio, performance
- Managing Product Profitability
What you need to have:
- Any Graduation
- Young & dynamic leaders with 3+ years of experience in managing rural markets
- Rigour for numbers
- Proven record of managing a team of 10+ people
- Ability to handle & deliver in challenging environments.
About Top Rung Debt Management Co.
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Roles and Responsibilities
- Actively prospect and acquire new clients through various sales and marketing techniques, including cold calling, networking, and referrals.
- Build and maintain strong relationships with clients to understand their trading needs and provide tailored investment solutions.
- Execute trades on behalf of clients and ensure timely and accurate order execution.
- Stay updated on market trends, economic indicators, and geopolitical events to provide clients with informed trading recommendations.
- Collaborate with the research and analysis team to develop market insights and trading strategies.
- Provide exceptional customer service and support to clients throughout the trading process.
- Meet and exceed sales targets and performance metrics.
Desired Candidate Profile
- Bachelor's degree in Finance, Business, Economics, or a related field.
- Proven track record of success in client acquisition and sales within the financial services industry, preferably in FX trading.
- Strong understanding of financial markets, trading instruments, and risk management principles.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to thrive in a fast-paced, competitive environment.
Perks and Benefits
- Desired Incentives.
- Overseas Trip by Company.
- Monthly Contest & Trophies.
- Quarterly and Annual Rewards and Recognition.
Contlo is an innovative AI native marketing platform that empowers modern, fast-growing businesses to harness the potential of their brand's own generative AI Model. By utilizing Contlo's cutting-edge technology, businesses can optimize their end-to-end marketing strategies, drive customer retention through personalized campaigns, and automate customer journeys with contextual Generative AI marketing capabilities across various touchpoints. Contlo's Brand AI Model™ allows businesses to seamlessly orchestrate their brand marketing activities by generating personalized marketing creatives and copies, creating behavior-based customer segments, and automating customer journeys. As the Brand AI Model™ is utilized, it continues to learn and improve, enabling businesses to achieve even greater marketing success. To gain a deeper understanding of the product we're building,
Please refer to the following links:
- Contlo AI Marketer: Link 1
- Contlo Brand AI Model™: Link 2
- Contlo Official Website: Link 3
Job Description:
Contlo is seeking highly motivated and talented Sales Development Representatives (SDRs) to join our dynamic and growing team. As an SDR at Contlo, you will play a crucial role in driving the company's sales growth by generating qualified leads and establishing initial relationships with potential customers. You will be responsible for prospecting, qualifying, and engaging leads to create a robust pipeline for our sales team. This is an excellent opportunity for individuals who are passionate about cutting-edge AI technology and want to contribute to the growth of an exciting startup.
Responsibilities:
- Conduct thorough research to identify potential target customers within the defined market segments.
- Reach out to prospects via various channels (e.g., phone calls, emails, social media) to introduce Contlo's AI native marketing platform and its benefits.
- Qualify leads by engaging in meaningful conversations to understand their business needs, challenges, and pain points.
- Effectively communicate the value proposition of Contlo's Brand AI Model™ and how it can revolutionize their marketing strategies.
- Collaborate closely with the sales and marketing teams to ensure a smooth transition of qualified leads into the sales pipeline.
- Maintain accurate and up-to-date records of all prospect interactions and activities in the CRM system.
- Participate in regular training sessions to stay updated on product knowledge and industry trends.
- Meet and exceed monthly and quarterly targets for qualified lead generation and pipeline development.
Qualifications:
- Bachelor's degree in business, marketing, or a related field (or equivalent work experience).
- 0-2 of experience as a Sales Development Representative in SaaS.
- Strong interpersonal and communication skills, with the ability to engage with prospects effectively.
- Excellent active listening skills and the ability to ask insightful questions to understand customer needs.
- Self-motivated and results-driven with a demonstrated ability to meet and exceed targets.
- Knowledge of the marketing technology landscape and familiarity with AI-based marketing solutions is a plus.
- Experience using CRM systems and sales engagement tools is preferred.
- Ability to thrive in a fast-paced, startup environment with a willingness to adapt and learn quickly.
3+ years of experience of Workday FINS configuration experience, across 2+ Workday modules and
2+ deployments
Key responsibilities
Lead and support with design/requirements workshops
Confident in configuring workday with the ability to reference Workday Community for
clarity
Excellent problem solver
Ability to create effort estimates based on requirements
Wants to master additional modules of Workday
Support and mentor junior resource based in Portugal/UK
Achieve a high level of utilisation
Be consultative in their customer approach
ABOUT THE ROLE
We are looking for young dynamic individuals in the role of Operation and product support, who will be part of our Support Team in Hyderabad. The job will need a fair amount of technical knowledge about Web SaaS portals.
Job Responsibilities:
- Attend inquiries and resolve product or service problems by clarifying the customer's complaint via, email, online chat, helpDesk etc.
- Provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Suggest or inform customers about the best practices. Identify and assess customers’ needs to achieve satisfaction by going the extra mile to engage customers.
- A certain degree of creativity, latitude, and problem- solving is required
- Coordinate with cross-functional teams to achieve the
- highest level of customer satisfaction.
- Streamline and expedite operational tasks, including inbound and outbound marketing.
- Follow communication procedures, guidelines, and policies.
REQUIREMENTS
- Experience of 1 year in customer service role handling customer support/technical queries.
- Excellent oral and written communication and people interaction skills.
- Hands-on experience with ticketing software like Freshdesk/Freshchat.
- Good analytical skills with active listening and attention to detail.
- Ability to multi-task, prioritize and manage time effectively.
- Work independently and own the raised matter till closure.
- Work experience in SAAS companies is an added advantage
Key responsibilities:
- Define the overall content roadmap for AyurVAID across social media, website, and other communication channels, along with leadership
- Deliver high quality content on diseases, treatments, blogposts, FAQs etc. by conducting secondary research, AyurVAID case reports, discussions with Physicians and reviewing clinical textbooks
- Manage a team of content writers to ensure high productivity and quality outputs
- Set up an AyurVAID community (online) to engage on healthcare queries, sharing information, webinars, podcasts on regular basis on various topics
- Ensure patient testimonials (video) are scripted appropriately and edited by video editors
- Overall ownership of content generated for AyurVAID across channels
About the company
Extramarks is a leading educational - technology company, creating student-friendly digital learning solutions and keeping pace with globalization and technology in education. We have been in the market for the last 13 years operating different verticals PAN India. We provide education learning techniques across India, Singapore, Kuwait, UAE and South Africa. We at Extramarks are looking for Customer Relations Executives tasked with leading a team of executives and maintaining fruitful relations with our existing customers. The priority is to assist the organization to acquire new customers, and to maintain a good relationship with our existing ones. This means effective business development and customer relations executives are in massive demand in nearly every job sector there is including business to business, business to customer and even non –profit organizations.
About the role
The role being offered is Customer Relations Executive for B2C segment. As a Customer relations executive, you will be required to maintain continuous contacts with our existing customers and ensure the highest level of Engagement score.
Location
Noida, India
Roles and responsibilities
- Keep abreast with Extramarks latest offerings and best practices
- Ensure smooth onboarding of the user/customer, and tell them about the features of the product for better engagement of the Customer
- Maintain and strengthen relationship with existing customers
- Collaborate with the support team (technical and academic) to address customer queries
- Conducting in-depth needs assessments to better understand each customer’s requirements to ensure highest satisfaction and Higher Utlization of the Application
- Prompting clients to upgrade their existing packages and to purchase additional offerings.
- Harnessing relationships to generate leads from referrals to maximize our profits.
- Ensuring a good renewal rate of the subscribed packages
- Retain customers who raised an issue for refund/cancellation
Selection process
There are two rounds for the selection process:
➢ PI - 1st Round
➢ PI - 2nd Round
Expectation
- B.E. / B.Tech, MBA, PGDM, Or Any Graduate/Post Graduate
- Excellent interpersonal and communication skills
6 Hessel Rd | London W13 9ES | United Kingdom
http://www.raptorsupplies.com" target="_blank">www.raptorsupplies.com
JOB TITLE: CONTENT TEAM LEAD
Who Are We?
Raptor Supplies is a leading e-commerce portal offering more than 7,50,000 high-quality MRO products and industrial supplies to SMEs, and large corporate and public-sector organisations in the UK, Ireland, Europe, the Middle East, Africa and Asia. The company’s offerings include a broad range of abrasives, cleaning tools, electrical equipment, fasteners, hand tools, hardware, lab supplies, lighting solutions, material handling and machining tools from more than 2400 renowned brands across the globe.
What Are We Looking For?
As a Content Lead, you will be responsible for creating content strategies that can help reach our traffic goals; and leading a team of technical writers and sub-editors.
LOCATION:
A&M Supplies India Pvt. Ltd.
A 41, L4 Second Floor, Espire Infrastructure
Mohan Cooperative Industrial Estate
New Delhi, 110044
KEY RESPONSIBILITY AREAS:
● Proofread and edit the content written by the team
● Conduct writing or editing sessions for the team, explaining new styles to be adopted, highlighting errors being made and preparing feedback documents on how to embrace our in-house writing style
● Work with the SEO, Catalog and SEM Teams to prepare the daily target pipeline for the Content Team.
● Send daily quantum reports and weekly reports for uploading content on the website.
● Manage the day-to-day workflow and discipline of the Team; set and update targets, and grade the work quality of the Team.
REQUIRED EXPERIENCE, QUALIFICATIONS AND SKILLS:
● A minimum of 2 years of content editing experience
● Prior experience in technical writing, editing or documentation will be preferred
● Excellent writing, editing and proofreading skills
● Effective working across multiple cross-functional teams
● Proficiency in Google Suite, Asana and WordPress
A campus ambassador is our brand ambassador in their college, and they will be responsible for
- Increasing brand awareness in their campus by increasing users on our platform
- Increase social media presence of our company in their college campus by helping us find new subscribers and followers as well as events on our posts
- Organizing seminars and webinars on their college campus
- Indulge in active sales
Team Lead – Operations
· Must have work experience in a BPO of 1 year as a Team Lead
· Should be fluent in English and Hindi (able to clear Versant 4)
· Open to rotational shifts and week off (24/7 process)
· 6 day working
· Experience in Inbound calling
· Managing a team of at least 15 callers
· Must have qualities of a good leader
Responsibilities
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Management and resolve customer complaints
- Sell products and place customer orders in the computer system
- Identify and escalate issues to supervisors
- Manage calls and respond to customer’s email
- Provide product and services information to customers
- Approach expected customers and give a presentation on current projects and services
- Research required information using available resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Follow up customer calls where necessary
Qualifications and skills:
- Proficient in relevant computer applications
- 2-3 years of experience in a call center environment
- Knowledge of customer service practices and principles
- Superior listening, verbal, and written communication skills (Fluency in English, preferred American accent)
- Ability to handle the stressful situation appropriately