Tars is a Conversational Marketing Platform which enables businesses to increase their conversion rate, generate more qualified leads by using chatbot landing pages and automated customer support. Some of our customers include American Express, Daimler, Vodacom, University of California and they have been using our chatbots for requirements in marketing, customer service, customer onboarding, engagement as well as internal operational aspects.
Till date, our product has enabled over 20,000 creators to build over 35,000 chatbots that have together completed over 50 million conversations.
What's more, we are poised for scale and growth, which is why we need more talent like yourself.
We believe in:
- Building a large profitable business: We envision building a capital-efficient, large, profitable business to achieve our mission. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building Value SaaS.
- Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.
The Opportunity:
Tars is looking to hire an Account Executive to close new sales. In this role, your goal is to help:
- Marketers get better ROI in their campaigns
- Help customer support teams deliver a better experience with automation
You will be handed sales qualified leads that are generated through various inbound & outbound channels, and you will be responsible for handling that relationship until they sign a contract. Once they sign a contract, customer success will take over and help them succeed.
Our ideal candidate is confident, can communicate clearly, and has a passion for sales.
Please be aware that the market you will be selling into in this position currently will be the US. So you are expected to work during US EST hours.
Responsibilities:
- KPIs - Number of new deals closed, $ revenue added, opportunity to closed-won conversion rate.
- Follow a solution selling approach to understand the challenges customer is looking to solve and helping them realise why our product is the solution for them.
- Handle product demos for sales qualified leads - Show them how Tars can solve their challenges and achieve their goals. You’ll also present pricing, according to their requirements.
- Handle all further conversations from product questions to contract negotiations after an opportunity is created to eventually close the deal and handover to customer success team.
- Prioritize and consistently nurture all the leads in your pipeline with high quality followups.
- You will be supported by the rest of the team whenever you need assistance. Eg: if there are deep technical questions, an engineer can join the call with you. If there are questions about the product roadmap, a product manager will join the call. If you need help with negotiating a contract, the CEO will join the call with you.
- Identify insights and pain points from conversations with prospects, and contribute to the product roadmap by providing active feedback to the product team.
Requirements
Skills & Experience:
- Excellent written and verbal business communication skills.
- Experience in SaaS sales, to the US geography is a bonus.
Ability to learn quickly. Eg: learn the product, learn solution selling methodology, etc.
Personality traits:
- Fun & confident personality. Someone who loves to meet new people and build relationships.
- Pays great attention to detail, loves taking notes and maintains discipline with CRM.
- Highly motivated to work at a scaling startup.
What will a typical quarter look like?
- By the beginning of the quarter we’ll come up with the targets for the quarter, in terms of number of new deals closed, and $ revenue added.
- Based on the targets, you will prioritize the right leads to maximize your pipeline and close more revenue.
- You will participate in weekly deal reviews to discuss and get tactical advice to drive closure.
- In the last two weeks of the quarter we’ll start working on goals for the next quarter.
What will make you successful in this role?
- First and foremost, you need to be good at building rapport with prospects. Relationship building is very critical to be successful as a salesperson in this market. They need to first trust you before buying anything from you.
- You need to get really good at solution selling. Our product is not a commodity with simple features. You need to be able to connect the customer’s needs, don the consultant’s hat, and provide the right solution to them. That’s half the sale. You need to develop a good enough understanding of the product and the market to be effective at this.
- You need patience but you need to be proactive in nurturing the prospect to succeed in this role.
- You need to be resilient, be ready to face rejections and still keep going. Without an intrinsic motivation to perform well and constantly improve, this is a hard job. It will take time to succeed.
- You need to be disciplined and good at multi tasking. When you have many leads in your pipeline at any time, prioritization & context switching become critical skills. Otherwise, it’s easy to get overwhelmed.
How will we set you up for success in this role?
- We will provide you with detailed training to give you a head start. We’ll also talk about the competitive landscape, provide you access to hundreds of recorded conversations, and existing marketing materials. Our CRM is a treasure trove :)
- We will provide you an in-depth training into our product along with sandbox access to let you play around. The focus is for you to figure out how each piece helps toward solving the puzzle for customers.
- We’ll walk you through our current sales playbook and sales enablement materials. We’ll also do a deep dive on competitors and handling other objections, along with role plays to get you prepared.
- During the first 4 weeks, you will be invited to shadow plenty of sales calls just to listen in and understand how we go about sales currently. We believe everybody will learn different things from this process but it has worked very effectively in the past.
- We have a weekly 30 min standup for marketing, SDRs, and AEs to sync up along with the CEO. It ensures we are all aligned and understand the priorities. You will have a quarterly 1:1 review with the CEO to discuss your career goals and overall success, apart from regular mentoring.
- We will provide you access to the best SaaS sales resources and add you to a few SaaS sales communities so you can discuss with other people in similar roles - learn and teach at the same time. We’ve found that this is the fastest way to improve your skills.
- Most importantly, we will help you setup a one-on-one casual chat with every member of the Tars team so you get to know everyone well.
Why should you join Tars?
SaaS is set to explode in India and Inside Sales is one of the most critical functions for any growing SaaS company. Over the years we have developed some of the best practices in inside sales. In this role, you will get to learn a lot and become a highly skilled salesperson. At the same time, the team is still small enough for you to change how things are done and have an outsized impact.
Benefits
This is what our team members enjoy the most about Tars:
- Freedom & Responsibility: If you are a person who wants to take up challenging work & push your personal boundaries, then this is the right place for you.
- Great Salary & Equity: For our top performers and leaders, we grant stock options. As Tars continues to grow, you’ll have a real opportunity to create wealth for yourself and your family. We'll ensure you are financially well-off in the end.
- Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with Tars gives you that opportunity to experience it all first hand.
- Remote-work friendly: Allowances to setup workspace at home and recurring allowances to make you happier and more productive.
If all of this sounds exciting to you, join us for an exciting and fulfilling ride at Tars!
Shubham Vishwakarma
Full Stack Developer - Averlon
About Tars
About
Bot by bot, we’re reimagining the world’s best conversations💬 We envision a world of no boring forms. Where conversation and tech bring people together, instead of apart. We see future conversational-driven and it starts with you...👩💻 👨💻
We ensure a diverse and inclusive workplace where we learn from each other is core to TARS’ values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and an awesome and supportive place to work.
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Our flagship product Syook InSite allows businesses to visualize their operations, providing information that can easily translate into measurable impact on the bottom-line. InSite is an Industrial Internet-of-Things (IIoT) solution that uses Bluetooth Low Energy (BLE) beacons to generate highly-accurate location data of all your resources (both assets and people), at much lower costs than https://syook.com/rfid-vs-ble-vs-uwb-vs-wi-fi/">comparable technologies. The result: Quick RoI and Improved Operational Performance. It’s Industry 4.0, ready for deployment!
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Why you might not be excited about us
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Our current development practices
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Joining our team
Interview process
We want you at your best, and won't be giving you gotcha-style algorithms questions. We want to get to know you, hear about what you're interested in, and learn about what you hope to do in the future.
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This is primarily used to get a better feel for your experience, how you work, and where you may fit in. It'll be used to design the rest of the interview process.
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We can choose mutually between several different options:
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- Working through similar problems independently as a take home challenge.
- Presenting any previous work you've done (example: open source, side project, or even another interview you did).
3. Technical Discussions
If you clear the technical challenge then we will have a few rounds of technical discussions where we interact with you to understand in depth about your craft. These discussions will be with one of the engineers at Syook whom you will end up working with and the final discussion will be with our CTO (Aman Agarwal). We will try and see how you can augment our engineering culture and we’ll discuss the bigger picture also. You will also get to understand what your role is all about and how you can grow with us. Feel free to ask for feedback and any other questions you may have about the company and we will be happy to share the same.
5. People & Culture fit round
If you reach this stage, it automatically means that we’re convinced of your technical skills. However, that’s never enough for us. We want to ensure that you will feel comfortable working with us and that we can give you an environment where you can be your productive best. We will use this discussion to understand what you bring to the table apart from your technical skills in terms of initiatives, personality, and a certain entrepreneurial mindset.
6. Reference conversations
We will talk to a few people you've worked with before to learn more about how we can best work with you. We expect to hear great things, so this is primarily so we can work with you as effectively as possible.
NodeJS (Node.js)
React.js
AngularJS (1.x)
Angular (2+)- Key Result Areas
- End to end ownership in the consumer facing B2C tech team and deliver solutions to solve business problems.
- Advanced Javascript, CSS, HTML 5, D/XHTML, XML, JSON, DOM Concepts
- Must have worked on a SPA framework: ReactJS, Node JS, AngularJS or InfernoJS
- Own the development methodology. Align with the executive team to improve the development process, prioritize projects and manage multiple work streams
- Extensive Work with open-source technologies and built services architecture as this will prove to be an invaluable asset in building solutions.
- Lead a team of Software Developers, Server Engineers and QA Engineers, establishing development practices and standards
- Extensive skill on React JS, Node JS
- Experience on various PHP frameworks like Cakephp, Laravel, CI etc would be plus
- Work with scrum teams and product managers using agile methodologies to deliver high quality solutions on time
- Jumping on a call with clients to understand the requirement and profile them the right solution, helping formulate an effective solution and turning it into a working application
- Conducting website performance and unit tests
- Heavy involvement in the requirements gathering, development and operational stages of new projects
- Troubleshoot and debug related application defects with existing and new applications
- Work collaboratively with the frontend team and other team members, train other members and get trained if required
Android Development
KotlinJavaAbout the Role:
Are you a talented & enthusiastic Android development expert with a love for mobile based technology and Open-Source communities? Would you like to work on a project with large social impact? Are you experienced with Databases on Android, creating developer APIs and complete Android applications? Are you comfortable leading a small team and interacting with stakeholders from customers and outside stakeholders? Then we would like to hear from you!
Key Responsibilities:
- Take part in the development and enhancement of an Open-Source SDK
- Be both an individual contributor with hands-on development responsibility, as well as a mentor and lead for a small developer team
- Contribute to the Open-Source community interaction, including participation in the discussion forums
- Review code contributions, review pull requests
- Create and maintain the documentation for the SDK
- Design and development a usable and functional Android reference app
- Hands-on Android development, including feature development, troubleshooting, debugging, problem solving and bug fixing
- Design and run your own unit test cases, integration test cases and test automation
- Analyze new requirements, investigate feasibility, suggest implementation options and estimate efforts timeline, dependencies and risks
- Collaborate closely with other development team members, including some being located at other parts of the world
Required Skills:
- 9+ years of experience in the software development industry
- 5+ years of experience in Android development
- 5+ years of experience in Java and/or Kotlin, with strong programming and software engineering skills
- Good understanding of Android related programming patterns and OS facilities, including activities, fragments, views, lifecycles and UI components
- Experience with SQLite database development
- Excellent communication skills, especially written
- Experience in creating software architecture and design document, as well as externally-focused technical documentations
- Readiness to work in a global team with contributors from different backgrounds, skills and locations
- Experience in leading small technical teams
- Bachelor’s degree in Software/Computer Engineering, Computer Science or related field, or comparable relevant experience
Preferred Bonus Skills:
- Experience in Design and Implementation of RESTful APIs
- Experience in Database design and implementation
- High proficiency in Kotlin, including multi-threading and synchronization (Kotlin coroutines)
- Experience in Open-Source development
- GitHub experience (Continuous Integration, GitHub routines)
- Real-life experience with mainstream commercial-grade mobile apps used by a broad user base (please provide links to app listings)
- Experience with Jetpack libraries (fragment library, recycler view)
- Familiarity with Java 8 libraries such as Java Time
- Hands-on experience in the Agile/Scrum development process
- Good understanding of OOPS concepts, design patterns, algorithms and data structures
- Good understanding of Material Design Language and human interface guidelines
- Experience with integrating mobile applications with cloud services
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon