User Acquisition Manager

Role : Full-Time Individual Contributor (IC)

Shift : UK/US (flexibility required)

Experience : 5+ Years

Education : BTech/ BE / MCA / MSc Computer Science

Industry : Enterprise Software Companies

ABOUT THE ROLE:

Your primary objective is to provide AMS support for Netsuite, Coupa, Concur, Blackline and other applications as needed.

Need to work with a larger support team and be able work in different shift hours and perform the following

• Acknowledge and self-assign/assign the tickets as the case may be

• Communicate via Jira, slack and other tools

• High priority tickets are given the immediate attention

• Provide quality resolution

• For repeated issues, perform Root Cause Analysis, work with other team members as appropriate

• Work on the assigned shifts, including PST support hours

• Log product support with NetSuite, Coupa etc, if their support is required

• Create/Update the knowledge repository

• If assigned to execute project tasks, deliver them on time

• Communicate updates including status, risks, issues, and escalations

Required Skills:

• Minimum of bachelor’s degree in information technology, computer science or related discipline

• Minimum of 5 years of hands-on experience with NetSuite, Coupa, Concur, Blackline modules,

• Superb communication and interpersonal skills to collaborate with other consultants and clients.

• Ability to work effectively as part of a team while also being self-sufficient and self-starting

• Functional expertise in one process domains: record to report, order-to-cash, procure-to-pay

Strong Power Bi, Power App and SQL skills,

• Design and build compelling analyses, trending and/or forecasting reports using Microsoft Power BI.

• Design and build apps using power apps and power automate.

• Assist in the publishing of metrics dashboards by identifying, analyzing and interpreting trends or patterns in complex data sets.

• Define BI development objectives by analyzing user requirements while envisioning system features and functionality.

• Translate business needs into technical requirements, clearly communicate probable designs and create prototypes.

• Follow data and reporting performance optimization and tuning best practices.

• Conduct analytical activities of system data.

• Conducts complex data analysis and evaluates intangibles providing management with fact-based information.

• Knowledge of the supply chain domain.

• Proven, effective analytical skills

• Ability to work effectively under time constraints and multitask.

• Ability to work collaboratively across multiple functions and departments within the organization.

We are looking for domestic voice process candidates and who has excellent communication in English and Hindi, who can able to work from office and should flexible to travel by their own transport.

For women 1 way cab facility available

English and Hindi mandatory or able to relocate near JP nagar Bangalore

Required Skillset

·       The candidate should be well-versed in advanced off-page SEO methodologies like link-building, influencer collaboration, guest blogging, and content promotion.

·       Profound knowledge of on-page SEO, such as keyword optimization, meta tags, title improvement, URL structure, user experience, and conversion rate optimization, is necessary.

·       Must have relevant experience in team leadership, workflow organization, and project management.

·       Should be capable of devising, articulating, and implementing successful SEO strategies for enhanced website performance and ranking.

·       Exceptional verbal and written communication aptitude is required for articulate interactions with the team and other stakeholders.

·       Proficiency in MS Office Suite, especially Excel, is a prerequisite for effective data analytics and reporting.

·       Record-keeping ability and advanced skills in data reporting, with a clear understanding of analytics tools like Google Analytics, SEMrush, and Ahrefs, is a must.

·       Should be able to conceptualize innovative solutions for achieving high quality and authoritative link-building.

·       The capability to quickly identify and rectify issues impacting the SEO performance of the website is required.

·      A proven track record in SEO showcasing improved SEO performance is crucial.

Job Description

·       Guide the SEO team in applying best SEO practices to all online content.

·       Oversee and manage SEO team's workflow to ensure deadlines and targets are achieved.

·       Formulate effective on-page and off-page SEO strategies.

·       Undertake keyword research for improving organic SEO rankings.

·       Analyze SEO statistics, including traffic, ranking, clicks, and bounce rates.

·       Establish systems and standards for optimizing all content for SEO.

·       Design strategies and action plans for building high-quality, authoritative backlinks to our website.

·       Monitor and assess search results and performance across major search channels.

·       Execute data analysis to inform SEO strategy and provide enhancements.

·       Regularly track and report on KPIs using tools like Google Analytics, SEMRush, and Ahrefs.

·       Present detailed reports and insights to the team and stakeholders.

·       Communicate SEO strategies and results to the team, clients and stakeholders in a clear, precise manner.

·       Work in collaboration with other departments, such as content, design, and development, to manage SEO strategy.

1. Scouting for LAP loan leads

2. Collecting documents from customer and submitting it at nearby branch

3. Explaining all Loan related processes and charges to customer

4. Clearly communicating all loan related charges to customers

5. Having Loan case file in proper order

6. Ensuring all communication with customer once documents are received

7. Ensuring all TAT's are followed in moving the loan file forward

8. Providing all necessary customer support

Job Description

 It is a global health and fitness platform that aids users to achieve their true physical and mental potential. We started with the vision to help people transform themselves by giving them access to content and programs that work on aspects of mind, body and recovery. Everyone on this team has a unique and mutually exclusive set of skill, building this company like founders. The platform is a combination of technology, science, art and most importantly people and is therefore driven by the knowledge and experience of world’s best coaches, sports science experts, neuroscientists and psychologists. Our insight is that transformation does not need to be about setting unrealistic goals or killing oneself in the gym. We believe in a more structured, incremental and scientific approach to tap into our true potential. We believe this is not just about how the world perceives us; but more about a way of life we believe in.

Responsibilities: -

We are looking for solid senior back-end developers who are well-versed with NodeJs.

We are looking at folks who have a minimum of 5-6 years of experience in back-end development and have been strong experience.

The mindset is very different and we are looking for folks who have evolved fast in terms of skills and in terms of working on their own projects.

Practical experience in building APIs.

Experience with RabbitMQ or similar queuing system.

Experience with Redis/ElasticSearch is a plus. Familiarity with CI/CD pipeline tools like Jenkins.

Practical experience with Git.

A knack for benchmarking and optimization

Remote Workers would also do…

In a mobile-first world, there is always an inevitable risk posed by cyber security concerns, which is addressed by our client through API-based solutions. They focus on securing mobile-first enterprises against new age cyber fraud. Their aim is to reduce risk and accelerate the growth of all mobile transactions.

• Devising campaigns and strategies to increase end-consumer sign-up
• Being guardian for the Conversion rate optimization (CRO) for the entire merchant funnel - Landing page, Signup, Onboarding, Referral and Engagement
• Handling all merchant lifecycle communication to optimize merchant funnels via emails, sms, push notifications and more
• Working closely with Product team to create viral loops across the merchant and consumer lifecycle to drive sustainable product-led growth
• Working on content for various use cases and mediums - blogs, video scripts, ads copies, landing pages, social media copies, etc.
• Enabling sales and business teams with lead generation - sales kits, testimonials, case-studies to better the conversion funnel
• Improving merchant sign-ups to keep the top-line ticking - community building, webinars, event organization etc. to increase brand awareness

What you need to have:

• At least 3+ years experience working in D2C/ SaaS/ Payments space with focus on building strategies around growth, conversions, engagement and retention either in a product marketing/ growth marketing role
• Ability to build a trackable and transparent leads pipeline for sales teams to hunt
• Excellent verbal and written communication skills
• Experience with analytics and event tracking tools (Mixpanel, Google Analytics)
• Experience with marketing automation tools or CRMs
• Experience with HubSpot would be a bonus