Assistant Sales Manager

Key Responsibilities

• Craft and execute digital marketing strategies across channels like SEO, PPC, email, social media, content, and paid media—aligned with business objectives.
• Analyze and optimize campaign performance using metrics-driven insights via tools like Google Analytics, adjusting approaches to maximize ROI.
• Manage cross-channel campaigns, coordinating with content creators, designers, and external agencies to ensure cohesive execution.
• Allocate and oversee budgets for campaigns, ensuring efficient use of resources to meet performance targets.
• Conduct market research, audience profiling, and competitive analysis to uncover new opportunities and inform messaging.
• Stay current with emerging trends, tools, and technologies in digital marketing to maintain innovative initiatives.
• Report insights to stakeholders—highlighting performance, identifying bottlenecks, and proposing strategic optimizations.

Qualifications & Skills

• Education: Bachelor’s degree in Marketing, Business, Communications, or related field. Certifications in digital marketing, SEO, SEM, or analytics are a plus.
• Experience: Typically 3–5+ years in digital marketing, with proven success in strategic campaign management.
• Technical Know‑How: Familiarity with SEO, SEM, PPC, CMS, email marketing tools; basic comfort with HTML/CSS or design tools is beneficial.
• Communication & Collaboration: Exceptional verbal and written skills, adept at aligning with external partners.
• Project Management: Strong organization, multitasking, and ability to deliver on deadlines across multiple campaigns.

Interested candidate can apply linkedin.com/in/preeti-bisht-1633b1263/

Strong senior Dialer Manager Profile

Mandatory (Experience 1): Must have 8+ years of core dialer operations, Outbound Campaign Management, or Contact Center Technology

Mandatory (Experience 2): Must have experience in dialer strategy design, not just daily execution

Mandatory (Experience 3): Must have experience in evaluating and optimizing dialer performance metrics like Connect %, RPC %, Drop %, Idle %, Agent Efficiency, and SLAs

Mandatory (Experience 4): Must have exposure to dialer performance tuning, campaign throttling, and system configuration changes.

Mandatory (Experience 5): Must have hands-on experience in outbound campaign creation, list uploads, pacing changes, and real-time monitoring.

Mandatory (Experience 6): Must have strong understanding of compliance frameworks — DND, TCPA, Time-band rules, NDNC, Regulatory Audit Compliance.

Mandatory (Experience 7): Must be capable of end-to-end troubleshooting — call flow breaks, API failures, routing issues, list failure analysis.

Mandatory (Team Lead): Must have 2+ years of experience in leading a team of dialer analysts / RTAs, agents etc

Mandatory (Collaboration): Must have experience in working with WFM, Ops Heads, MIS, Risk, and Technology teams

Mandatory (Functional Requirement): Must be able to work with Ops and lead daily dialer execution independently

Roles and Responsibilities:

• Willing to familiarize yourself with the company's vision and mission seeking to accomplish set goals and objectives.
• Collating and maintaining client information in the CRM database and keeping the track of the team
• Strong Team leader who keeps the team on track
• Email & WhatsApp conversations with potential leads.
• Make potential leads understand our courses.
• Convert potential leads into customers.
• Learning & using our customer relations management software & others related computer software.
• 
  

Requirements:

• Excellent written and verbal communication skills
• Experience in Team leading in the International process
• Ability to work under pressure.
• Laptop is mandatory.
• Willing to work in a start-up environment (fast paced).
• Willing to work 6 days a week.
• Employment Type-Full-time

🔧 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:

1️⃣ Network Design & Implementation

• Build and implement scalable network architectures

• Collaborate with cross-functional teams

• Minimum 3+ years hands-on experience

2️⃣ 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗗𝗲𝗽𝗹𝗼𝘆𝗺𝗲𝗻𝘁

• Deploy & manage Firewalls, IDS/IPS, VPN, SD-WAN, NAC, Endpoint Security

• Implement strong security policies

3️⃣ 𝗡𝗲𝘁𝘄𝗼𝗿𝗸 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻

• Monitor, troubleshoot & enhance overall network performance

4️⃣ 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁

• Lead end-to-end implementation and provide technical guidance

5️⃣ 𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻

• Maintain detailed configuration & process documentation

6️⃣ 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻 & 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻

• Work with internal teams, vendors & stakeholders

7️⃣ 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽

• Mentor junior engineers & stay updated on new technologies

📚 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:

• 𝗕.𝗧𝗲𝗰𝗵 – 𝗠𝗮𝗻𝗱𝗮𝘁𝗼𝗿𝘆

• Strong experience in network & security implementation

• Hands-on with Firewalls, IDS/IPS, VPN, SD-WAN, NAC

• Excellent troubleshooting & communication skills

• Solid understanding of routing, switching & protocols

⭐ 𝗣𝗿𝗲𝗳𝗲𝗿𝗿𝗲𝗱 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀:

• 𝗖𝗖𝗡𝗔 & 𝗖𝗖𝗡𝗣 – 𝗠𝗮𝗻𝗱𝗮𝘁𝗼𝗿𝘆

• Experience in cloud security & virtualization

Job Title: Customer Success Associate

Location: Pune

Work Mode: Work from Office

Experience Required:

Prior experience in Customer Support (Voice Process) in B2B, Sales, or Motor Insurance or freshers

Key Responsibilities:

Handle outbound calls efficiently.

Provide exceptional customer service and sales advisory.

Address customer queries and objections effectively.

Assist customers in understanding products and services.

Required Skills:

Excellent English communication skills (spoken & written).

Strong objection-handling and persuasion skills.

Qualification:

Any Graduation (Mandatory)

Interview Rounds:

HR Round

Versant Round

Operations Round

Client Round

Working Days & Shifts:

6 days a week (Rotational Week Off)

Rotational shifts

Job Description

POSITION: Quality Assurance Automation Analyst

DESCRIPTION:

The Quality Assurance Automation Analyst works with the QA staff to perform Quality Assurance Automation planning, application testing and developing scripts using established automated testing tools before and after production implementation. Focus on creating test scripts, and frameworks and executing functional, regression and end-to-end automated scripts for products' front-end and back-end applications. This role is responsible for executing the automated regression tests before release and on demand. The candidate should be willing to step into a Manual QA role and perform Manual Testing on a need basis.

RESPONSIBILITIES:

• Accountable for the Quality Automation planning and testing of the application for the assigned projects.
• Performs timely reporting of planning and testing efforts.
• Develop and maintain automated scripts for all product testing using Selenium WebDriver with Java implementation. 
• Develop manual and automated test cases/scripts.
• Able to shift between Automation and Manual Testing tasks on a need basis.
• With support from QA staff and the configuration team, writes and executes test cases for the projects assigned.
• Achieves and maintains excellent content knowledge of assigned products.
• Perform daily; weekly, monthly and on-demand execution automated regression tests.
• Identify and document issues found in modules and products during automated regression to assist with easy recreation.
• Communicate daily and weekly progress.
• Collaborates with management to continuously provide input to improve the QA process.
• Performs other duties as assigned.

REQUIREMENTS:

• Minimum of 3-5 years of experience in software testing with 2-3 years of experience in developing automation scripts using Selenium Web Driver.

• Saas industry experience is preferred

• Experience in developing Automation Frameworks from scratch. 

• Strong in Java programming (Core JAVA) 

• Experience using Selenium Grid is preferred.

• Good knowledge of Web Services.

• Working knowledge of web technologies including basic knowledge HTML, CSS, JavaScript, and DOM

• Experience in QA Methodologies - Agile preferred

• Experience in analysing requirements & create Test scenarios.

• Knowledge of Defect Management Process & Defect lifecycle.

• Working knowledge of Test Management Tool.

• Working knowledge of database (e.g. MySQL).

Develop and maintain application documentation and coding standards that are clear, accurate and detailed. Troubleshoot .NET issues and provide debugging support as needed. Maintain communication with key players on development process and communicate complex technical information to non-technical audiences. Provide mentorship and support to other employees

·       Hands on Experience on HTML, jQuery, JavaScript, MongoDB, NoSQL, Azure/Google Cloud Components

·       HTML: Elements and attributes, HTML Structures

·       jQuery: Functions and events, class based, ID based and attributes-based events, effects, JSON serialization and deserialization, JSON data preparation, AJAX Calls, async functions‍

·       JavaScript: For Loops, Filters, JSON Data Mapping

·       Expert on C# (.Net Core & Asp.NET MVC) and MongoDB

What you need to have:

Essential Skills:

• MS BizTalk
• Good Experience in Mapping, Orchestration, Deployments.
• Good to have experience in System Support (Operations)
• Knowledge on different Adapters/Configurations

Preferred Skills:

• Development Experience or Knowledge on MS Azure – Logic Apps, Functions, Service Bus, Storage.
• BizTalk 360
• C# or any Programming language basics
• Azure DevOps (CI/CD)