“Share Happiness Serve Happiness”
JOB DESCRIPTION –MICE EXECUTIVE
Job Code Grade
Reports to
: MICE (Meetings, Incentives, Conferences, and Events) Executive : G-3 “A”
Department
: Managing Director / CEO
JOB OVERVIEW
We are seeking a dynamic and detail-oriented MICE Executive to plan, coordinate, and manage corporate and group events for our restaurant chain. The ideal candidate will have 2-3 years of experience in event management, hospitality, or a related field, with strong organizational and communication skills to deliver exceptional experiences for our clients.
Key Responsibilities
Event Planning & Coordination:
o Plan and execute MICE events, including meetings, corporate gatherings, incentives, and conferences in collaboration with clients and restaurant teams.
o Ensure seamless coordination of food and beverage services, seating arrangements, and venue setup.
Client Engagement:
o Act as the primary point of contact for clients to understand event requirements and tailor services accordingly.
o Build and maintain strong relationships with corporate clients and partners.
Vendor & Stakeholder Management:
o Collaborate with internal teams and external vendors for event logistics, including decor, equipment, and entertainment.
o Negotiate contracts and manage budgets effectively.
Sales Support:
o Work closely with the sales and marketing teams to drive MICE-related business. o Provide creative input for marketing materials and promotions targeted at MICE clientele.
Quality Assurance:
o Oversee event execution to ensure adherence to quality standards and guest satisfaction. o Handle last-minute changes or challenges efficiently while maintaining professionalism.
Reporting & Documentation:
o Maintain detailed records of events, client preferences, and feedback to improve future offerings.
o Prepare post-event reports, including financial performance and client feedback summaries.
Qualifications
Experience: 2-3 years of experience in event management, hospitality, or a similar role (restaurant experience is a plus).
Education: Bachelor's degree in Hospitality, Event Management, or related fields preferred.
Skills:
o Strong organizational and time management skills. o Excellent verbal and written communication. o Proficiency in MS Office; familiarity with event management software is an advantage. o Ability to multitask and work in a fast-paced environment.
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Shubham Vishwakarma
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