Mice Executive

TAPPP is building the next-generation digital platform by leveraging cell-based architecture to integrate technologies like Artificial Intelligence, Rules, Workflows, Microservices, FaaS (Function as a Service), Micro-frontends, and Micro apps to create a highly extensible and cutting-edge technology platform that brings together sports fans with broadcasters, sports teams, and sportsbooks to create a marketplace for all aspects of sports and we are available across platforms via the Web, Mobile, Roku, and Tablets.

Building out this brand presents significant product and engineering challenges. At the center of solving those challenges is the TAPPP Product Engineering team which is responsible for the TAPPP product end to end.

TAPPP is led by a very able leadership team drawn from Industry leaders from companies like ESPN, Amazon, Blackhawk, Kargocard, Visa, and many others.

Who are we looking for:

A coding enthusiast who loves writing elegant code and developing software systems.

As a Roku developer, you will be a part of the core product development team that is responsible for building high-performant components of the TAPPP platform.

Your responsibility:

• You will be responsible for designing, coding, reviewing, testing, and bug-fixing different modules of the software product that needs to work seamlessly across different environments.
• Write production-quality code in Brightscript / Scenegraph.
• Write unit-test code for robustness, including edge cases, usability and general reliability.
• You will work in an Agile team, working on the TAPPP revolutionary platform. 
• Interface with other teams and/or third-party vendors to assist in the deployment of applications on Roku platforms.

Mandatory technical skills:

• At least 3 years of experience in developing apps for Roku devices.
• Strong knowledge of BrightScript, SceneGraph, and core scripting languages like JS.
• Experience with REST APIs interaction and a strong understanding of client-server architectures.
• Experience with Media Playback, streaming concepts, HLS, and manifests.

Other

Strong independent contributor.

Comfortable working in a start-up environment.

The position is based in Pune(India).

Overview

As an engineer in the Service Operations division, you will be responsible for the day-to-day management of the systems and services that power client products. Working with your team, you will ensure daily tasks and activities are successfully completed and where necessary, use standard operating procedures and knowledge to resolve any faults/errors encountered.

Job Description

Key Tasks and Responsibilities:

Ensure daily tasks and activities have successfully completed. Where this is not the case, recovery and remediation steps will be undertaken.

Undertake patching and upgrade activities in support of ParentPay compliance programs. These being PCI DSS, ISO27001 and Cyber Essentials+.

Action requests from the ServiceNow work queue that have been allocated to your relevant resolver group. These include incidents, problems, changes and service requests.

Investigate alerts and events detected from the monitoring systems that indicate a change in component health.

Create and maintain support documentation in the form of departmental wiki and ServiceNow knowledge articles that allow for continual improvement of fault detection and recovery times.

Work with colleagues to identify and champion the automation of all manual interventions undertaken within the team.

Attend and complete all mandatory training courses.

Engage and own the transition of new services into Service Operations.

Participate in the out of hours on call support rota.

Qualifications and Experience:

Experience working in an IT service delivery or support function OR

MBA or Degree in Information Technology or Information Security.

Experience working with Microsoft technologies.

Excellent communication skills developed working in a service centric organisation.

Ability to interpret fault descriptions provided by customers or internal escalations and translate these into resolutions.

Ability to manage and prioritise own workload.

Experience working within Education Technology would be an advantage.

Technical knowledge:

Advanced automation scripting using Terraform and Powershell. 

Knowledge of bicep and ansible advantageous. 

Advanced Microsoft Active Directory configuration and support.

Microsoft Azure and AWS cloud hosting platform administration.

Advanced Microsoft SQL server experience.

Windows Server and desktop management and configuration.

Microsoft IIS web services administration and configuration.

Advanced management of data and SQL backup solutions.

Advanced scripting and automation capabilities. 

Advanced knowledge of Azure analytics and KQL.

Skills & Requirements

IT Service Delivery, Information Technology, Information Security, Microsoft Technologies, Communication Skills, Fault Interpretation, Workload Prioritization, Automation Scripting, Terraform, PowerShell, Microsoft Active Directory, Microsoft Azure, AWS, Microsoft SQL Server, Windows Server, Windows Desktop Configuration, Microsoft IIS, Data Backup Management, SQL Backup Solutions, Scripting, Azure Analytics, KQL.

Associate Manager - Mortgage Operations

We are seeking a driven and experienced professional to join our team as an Associate Manager for Mortgage Operations. This position is brimming with opportunities for professional growth and development, especially for a dedicated individual who thrives in a dynamic and customer-centric environment.

Key Responsibilities

·       Managing end-to-end Mortgage Operations ranging from Origination to Servicing.

·       Ensuring proactive Customer Relationship Management - You will be the single point of contact for customers to address any operations-related queries.

·       Ensuring required Service Level Agreements (SLA) and Turn Around Time (TAT) are maintained at all times.

·       Scheduling and attending regular meetings with clients to stay connected and reporting on team performance.

·       Streamlining transitions (offshore) with new clients without any challenges and ensuring effective communication during this process.

·       Identifying opportunities with existing customers for upselling and cross selling other services.

·       Creating/Managing process documentation for all customers.

·       Collaborating with the MIS team to ensure timely delivery of performance reports to all clients.

Skills and Qualifications

·       Prior experience in Operations Management.

·       12+ years in Mortgage Operations.

·       Experience of managing a team of 40-60 Full-time Employees.

·       Leadership and CRM skills.

·       Excellent Communication skills.

·       Transition Experience.

·       Hands-on experience in handling clients directly.

·       Proven track record in People Management.

Benefits

·       Performance-based Incentives.

·       Flexible work Environment.

Location

The role will be situated at our J P Nagar office.

We are looking "ERP Functional Consultant" for Reputed Client @ Permanent Role.

Experience: 2-6 Yr

• Analyze business processes and provide solutions using ERP systems. 

• Gather customer requirements and conduct gap analysis. 

• Any ERP package implementation experience and understanding of business processes. 

• Perform system configuration, installation, data migration and testing. 

• Provide user training and support. 

• Coordinate with Technical Team on solution design, programming and validation. 

• Has a good understanding of business application concepts and terminologies. 

• Has ability to take ownership, accountability and initiative. 

• Has excellent problem solving skills. 

• Effective time management skills. 

• Willing to travel will be an added advantage. 

• Should have good communication in Hindi,English

What you need to have:

Responsibilities:

• Interact & Interview Chairperson of college or university.
• Featured & Research oriented articles about the Education System.
• Interview of famous personalities from the educational industry.
• Stories of success from leading professionals.

Requirements:

• Proven working experience as a Reporter.
• Portfolio of published articles.
• Computer proficiency (MS Office, digital editing, web search, databases)
• Excellent communication, lobbying, and active listening skills.
• Good hold in education industry persons.
• Bachelors degree in journalism or mass communications.