Below Mentioned is the JD for the role:
- Gathering business and functional requirements.
- Developing requirements documents: goal model, functional modeling, business process, customer interactions/wireframes; writing high-level user requirements (Epics and User Stories) and Process flows/analysis in JIRA
- Preparing use cases and formal requirements documentation.
- Analyzing and simplifying the requirement scenarios and be able to write prerequisites, Acceptance Criteria. Work closely with the business and technology to gather & write end to end business testing requirements and acceptance criteria.
- Ensuring that releases are getting completed as per timeline and quality by working closely with the product delivery team and keeping daily track of progress.
- Coordinate UAT activities prior to new product releases and client onboarding events including tracking of defects and progress of resolution.
- Escalation of issues in a timely manner.
- Ensure adherence to audit, SLA and operational standards.
- Demonstrations of new functionality to business and technology users.
- Work in tandem with the Documentation team to produce user manual and system documents.
- Work closely with the support team to ensure timely knowledge transfer
- Providing analysis and support for the project management, application development, and QA teams throughout the development lifecycle.
- Acting as a liaison between the technology department and other business units.
- Working on RFI or RFP proposals. Participating in process studies or pre-sales process of responding to RFI, RFP, and proposals.
- Leading business and technical analysis sessions to support new development efforts to meet current and projected business needs.
- Quickly understanding the business issues and data challenges of clients organization and industry.
- Providing expertise on the system's capabilities/limitations as it relates to business goals.
- Preparing impact and opportunity assessments regarding the cost/benefit of proposed projects.
- Aligning stakeholders on business requirements, system requirements, program functions, and strategy.
Requirements
- 4 + years of hands-on experience with software applications as a BA
- Proficient with tools like Jira, Confluence, Wiki, Ms-Word, Excel, and Visio, etc.
- Have a good experience of the Agile Process(SCRUM)
- Can validate, refine and optimize solution option models, Through analysis of options, can select the option with the greatest business benefit bearing in mind the customer's & product objectives
- Can form a recommendation or recommendations, with justification, to the decision making authority/s, Applies effective influencing strategies to enable Decisions.
- Is able to take fresh views and avoid rigid thought patterns, Is prepared to investigate and challenge the unknown, Applies common sense and doesn't go over the top
- Comprehends end to end business life cycle and stated/unstated needs of the customer in order to provide value
- Shows a good understanding of the domain and visualize new features and requirements from industry best practice and document them for technical implementation
- Is clear and concise and writes in a format which is focused on the reader, avoids unnecessary detail, Documents are presented in a professional format with good spelling and grammar, clearly identifying any missing or incomplete content.
- Demonstrates active listening and values others input/expertise, diversity of views/opinions and responds appropriately.
About Srijan Technologies
Similar jobs
Roles and responsibilities:
- LinkedIn outbound - building and nurturing LinkedIn connections
- Updating prospect details in CRM
- Keeping track of outbound mailboxes.
- To generate and cultivate business prospects and relationships, take the lead in producing ideas and presentations for new business materials.
- Managing our current sales pipeline as well as identifying new business opportunities
- Create and maintain a customer relations management database.
- Sales and marketing documents must be updated to meet requirements.
- Develop a roadmap and sales strategy to secure new business by conducting competitive product analysis and market research.
- Should be okay to work on Saturdays, can take off on Sunday and Monday.
- You do not need to have great typing skills.
- Entering customer and account data from source documents within time limits.
- Compiling, verifying the accuracy, and sorting information to prepare source data for computer entry.
- Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking output.
- Compile, verify the accuracy, and sort information according to priorities to prepare source data for computer entry.
- Review data for deficiencies or errors, correct any incompatibilities if possible, and check the output.
- Research and obtain further information for incomplete documents.
- Respond to queries for information and access relevant files.
- Comply with data integrity and security policies.
- Should have a fundamental understanding of how to craft content & email copies using ChatGPT
- Have good knowledge on google sheets and documents
About HighLevel
Founded in 2018, HighLevel Inc. (www.gohighlevel.com) is a two-tier B2B SaaS Platform focussed on Marketing Agencies. We aspire to be a one-stop shop for marketing agencies. We enable agencies to serve their clients with ease using the best cutting-edge tools in the industry. Our clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call center / Sales agencies and freelancers. We operate across niches like real estate, dental & medical, local businesses, e-commerce, professional services and field services.
Our platform comprises various product areas including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments to name a few. We currently service over 15,000 agencies and 120,000 small & medium businesses with a 600+ strong team that works entirely remote across 15 nations.
We encourage you to check out our YouTube channel to learn more about out platform
https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g ;
Why should you join HighLevel?
HighLevel is an exciting place to work because of the passionate, driven team that we have. At HighLevel
- It’s never somebody else’s job
- We are passionately focused on adding value for our users
- We deliver fast using lean principles. We go to market in weeks instead of quarters
- A good idea always gets tested
- We take care of our team so our team can take care of our users
- We embrace that improvement is constant and iterative
- You will learn how to scale B2B SaaS Startup and build relevant, impactful products for customers.
About the role
HighLevel Inc i looking for multiple QA Engineers / Testers to join its full time remote workforce in India. You will be responsible for ensuring that the new releases we make for features, enhancements or new products meet the strict standards of quality & consistency. The buck stops at you and you will have the final say on the correctness, reliability & consistency of our builds. You will prepare detailed test cases that ensure coverage in our complex platform and you will help developers identity & replicate any inconsistencies. You will also work closely with support teams to reproduce reported bugs and communicate them to developers and product teams.
Type - Full Time (Remote in India)
Your Responsibilities
- Owning the quality of any deliverables including new features and enhancements.
- Working closely with the product/engineering team in understanding the requirements and user
- workflow.
- Identify quality assurance process bottlenecks and suggest actions for improvements.
- Writing highly efficient manual test cases and performing functional, ad hoc and regression
- testing.
- Strong organizational and problem-solving skills with great attention to detail, including the
- ability to track multiple test executions simultaneously and synthesize the results.
Your Core Skills
- You place quality over any other virtue.
- 3+ years’ experience in testing web applications
- Experience in using defect tracking systems to report, track and resolve defects.
- Experience with API testing and performance testing with tools such as JMeter, and Postman.
- Understanding of HTML, CSS,JS and browser debugging/console tools
- Test automation experiences such as Selenium, Cypress or any other framework.
- Hands-on experience with both white box and black box testing.
- Good knowledge of working with at least one Source control system - Git, SVN etc.
- Good understanding of the Agile software development methodology (Kanban or Scrum) and QA's role in it
Additional Skills
- Prior experience in B2B SaaS or a CRM product or in a complex web-based software product with multiple product areas utilizing multiple services and technologies
- Experience working in cross-functional teams
He/ she should be a post-graduate or graduate with at least 6 years of professional experience in a variety of business environments with hands on experience in Microsoft Dynamics. Candidates must have excellent analytical skills, good knowledge of project life cycles and the ability to work in a team environment. Experience of interaction with client stakeholders will be useful.
Microsoft certification is good to have.
Financial domain understanding is good to have.
The person should have good experience of working in Agile environment.
Technical skills required
- Must be well versed with any versions of Microsoft Dynamics CRM including Dynamics 2011.
- Experience with Dynamics 365, preferably cloud implementation.
- Must have knowledge on CRM modules (Sales, Service & Marketing) of how these modules work. Also aware of new features available in different CRM version.
- Experience in migrating / upgrading CRM system from older version to newer versions will be very useful.
- Must have good knowledge of CRM SDK and tools which are used with CRM for development.
- Experience in integrating CRM system with other ERP systems and/or custom application.
- C# development experience.
- Experience with .Net (C#,WCF/Web API) skills including CRM
- Experience of working with .NET Core is useful.
- Experience of working with MS SQL Server.
- Experience of working with micro services will be useful.
Nice to have
- Any experience with Microsoft Azure Service Bus or similar technology
Soft skills required
- Good communication skills, both verbal and written. S/he should be able to articulate well.
- Comfortable in working directly with the client stakeholders and doing meetings and discussions as needed.
- Experience of working in agile environment. Well versed in different agile ceremonies.
- Focus on self-learning and self-upgrade.
Work hours
- UK shift 8:30am to 5:30pm GMT (Summer 1pm IST to 10pm IST and Winter 2pm IST to 11 pm IST)
- Flexible to work in shifts to maintain overlap with UK working hours.
- Flexible in working outside of core business hours if needed (mostly during releases)
Qualifications
Graduate
Additional information
Experience in years - at least 6 years.
UK shift 8:30am to 5:30pm GMT (Summers 1pm IST to 10pm IST and Winters 2pm IST to 11 pm IST)
Microsoft Dynamics Engineer
This individual will work closely with members Dynamics team to enhance and enrich our customer support platforms and service oriented initiatives. A technical understanding of how Dynamics CRM technology facilitates overall customer experience is essential. The role requires an ability to create and implement new and existing platform capabilities, leverage native CRM functionality and extend the platform via custom development, administer all levels of customized environments, and implement ongoing performance-tuning strategies. The ideal candidate has several years of Dynamics CRM experience, learns continuously, and possesses a desire to immerse themselves in a fast paced and rapidly growing organization.
How you will make an impact:
- Translate business requirements into innovative solutions that leverage the Dynamics CRM platform
- Design, develop, test and document project solutions, customizations, and upgrades of a Dynamics CRM environment
- Respond to user application issues in a timely manner
- Participate in code reviews for ongoing projects with other team members on a regular basis
What you need to be ready:
Required Skills:
- 3-5 years of hands-on Dynamics CRM experience with an emphasis on customization and/or performance tuning
- Thorough understanding of the Plugin events and Workflow activities
- Experience with .NET CRM SDK including use of ODATA and Web API REST endpoints
- Understanding of general Web Development (HTML/CSS/JavaScript), including how the web works
- Working knowledge of most of the following:
- .NET Framework (ASP.NET MVC, .NET Core, .NET Standard)
- JavaScript frameworks (Nodejs, TypeScript, Angular, Vue)
- CSS frameworks (Bootstrap, Foundation, LESS, Sass)
- Data Management (SQL/ORM, JSON, XML, MQ, OData)
- Agile Development Methodologies
- Superior multi-tasking skills and the ability to work in a fast-paced, often deadline-oriented and dynamic environment
- Self-starter who can work independently and be a strong team player
Preferred Skills:
- Bachelor's degree in Computer Science, Information Technology, or related field preferred
- Knowledge of third-party integration tools (e.g., Scribe) and Dynamics CRM preferred
- Familiarity with one or more of the following technologies: Azure, Python/R, Angular, PowerShell, Serverless, Webhooks, OAuth/OIDC, Containers, Machine Learning, Big Data preferred
Location: Hyderabad/Bangalore
CyntraLabs is focused on providing organizations unified solutions to maximize the business value by utilizing the capabilities offered by emerging technologies. We take pride in providing state-of-the-art solutions in integration and retail that guarantee success in business evolution. Businesses must transform to stay relevant, hence we provide our existing and new partners with foresight to Become agile, Realize new growth opportunities and Adapt to new technologies.
Key Responsibilities:
1. Design and develop MuleSoft and Azure architecture solutions based on client requirements
2. Work with clients to understand their business needs and provide technical guidance on MuleSoft and Azure solutions
3. Collaborate with other architects, developers, and project managers to ensure seamless integration of MuleSoft and Azure solutions with existing systems
4. Create and maintain technical documentation for MuleSoft and Azure architecture solutions
5. Perform architecture assessments and provide recommendations for MuleSoft and Azure solutions
6. Implement MuleSoft and Azure best practices and standards for architecture, design, and development
7. Develop custom MuleSoft and Azure components, connectors, and templates to support project requirements
8. Participate in code reviews and provide feedback to other developers
9. Provide technical leadership and mentorship to other MuleSoft and Azure developers
10. Stay up-to-date with MuleSoft and Azure technology trends and best practices
11. Assist with project scoping, planning, and estimation
12. Communicate with clients to understand their business requirements and provide technical guidance
13. Work on Azure-specific projects, including infrastructure architecture, security, and monitoring
14. Design and implement Azure solutions such as Azure Logic Apps, Functions, Event Grids, and API Management
15. Work with Azure services such as Azure Blob Storage, Azure SQL, and Cosmos DB
16. Integrate MuleSoft and Azure services using APIs and connectors
Eligibility:
1. A Bachelor's degree in Computer Science or related field is preferred
2. 8-10 years of experience in software development, with at least 3 years of experience in MuleSoft and Azure architecture and design
3. Strong understanding of integration patterns, SOA, and API design principles
4. Experience with Anypoint Studio and the MuleSoft Anypoint Platform
5. Hands-on experience with MuleSoft development including creating APIs, connectors, and integration flows
6. Understanding of RESTful web services, HTTP, JSON, and XML
7. Familiarity with software development best practices such as Agile and DevOps
8. Excellent problem-solving skills and ability to troubleshoot complex technical issues
9. Strong communication and interpersonal skills
10. Ability to work independently as well as in a team-oriented, collaborative environment
11. MuleSoft certification as a Solution Architect and Azure certification as an Architect is preferred
Apply here: https://bit.ly/40GftaV
About Element5
Element5 is the world’s first Workflow Automation Solution purpose built for post-acute care. Element5 helps automate complex and repetitive tasks that enable teams to prioritize patient outcomes over administrative work, saving valuable time.
We’re fast-paced, supercharged, and led by industry veterans who have built several successful healthcare and IT products and now on a mission to improve care quality for millions of patients. We’re a two time CBInsights Digital Health 150 Honor Roll awardee and the 2022 Homecare Innovator of the Year. With $50 million in Series A and B funding, Element5 operates globally.
Element5 is looking for freshers to join our amazing team for the role of Associate Product Owner (APO). We’re looking for someone who is enthusiastic about technologies like AI & RPA, to elevate our current suite of solutions. The right candidate comes with a passion to build world class products, enthusiasm about learning to write clean code and leave a mark in healthcare technology.
If you are looking for a place to kickstart your career to new heights and have the right foundation and attitude, we want to work with you.
Job Description
What is in it for you?
- Put your name to a one-of-its-kind product that is revolutionizing a niche segment in healthcare.
- Be a part of an aggressively growing organization with opportunities to learn new skills and sharpen existing ones.
- Join in a culture that truly believes “every idea has merit in it” and bring your best innovation forward.
- Experience working with a network of global teams and experienced leaders in healthcare
- Get mentored by some of the industry’s best and brightest. Element5’s team is built of radical individuals with armoires of achievements.
- Experience the perks of working in an entrepreneurial environment and quickly grow your career trajectory.
- Above average industry grade pay, various perks, and benefits to boot.
What we ask you to bring with you
- Bring your mojo and a passion for engineering and building tangible products
- Enhanced curiosity. Always be thinking about new ways to solve old problems
- The want to keep learning and building new skills
- Be a problem solver, and help us identify new ways to solve old problems
- Qualification: BE,BBA,BCA,MCA,MBA.
- Note: Only freshers from batches of 2022 and later are allowed to apply. Candidates must be based in Tamil Nadu.
What your role will look like
- The product owner is accountable for each stage of the development process and the final product.
- They take a primary role in inspecting and evaluating product progress through each iteration.
- The product owner makes the judgment call on the performance, deciding if the team needs to go back to the drawing board or if they can move on to the next steps.
What our interview process looks like:
First, complete the Online Registration.
Round 1: Aptitude Round (Shortlisted candidates from the Registration, will receive the link for Online Test)
Round 2: Online Assignment (Shortlisted candidates will be given a task to complete)
Round 3: Virtual meet with our Technical panel (Via Zoom or Hangout meet)
Round 4: Final level discussion
Meet our expectations and you are in! :)
Meet our expectations and you are in! :)
At Prolifics, we are currently implementing multiple solutions on PCQA Manager for our development centre in India. This position would be based out of Hyderabad location and is a permanent position.
If you are looking for a high growth company with rock-solid stability, if you thrive in the energetic atmosphere of high profile projects, we want to talk to you today! Let’s connect and explore possibilities of having you onboard the Prolifics team!
Job Title: Manager - PCQA
Primary skills: 7+ years of experience
Location: Hyderabad
Educational Qualification: B.Tech/BE/M.Tech/MCA/M.Sc
JD:
The PCQA Manager is a key role to support the process improvement (CMMI V2.0) initiative that will help assess the quality of the software delivered by a growing Software Development Company to its customers. This role will be part of the PCQA team, which helps the organization sustain SEI CMMI DEV Level 5, upgrade to CMMI V2.0 and support other methodology related initiatives.
- Lead the PCQA team and be flexible to take up assignments within the team such as Coaching, Auditing, implementation, process improvement projects, QMS process improvements, agile practices implementation etc.
- Mentor the team in the development and implementation of QMS aligning to CMMI V2.0 within the organization across geographies
- Identify improvements opportunities in the existing policies, processes, procedures, templates and metrics for the organization
- Define and utilize metrics and reports to manage quality efforts
- Prepare and conduct quality assurance product reviews and prepare projects teams ready for process audits according to the audit plan
- Sound understanding of Process Frameworks/Methodologies like CMMI-Dev, SVC, AGILE SCRUM etc.
- Good understanding of various software development life cycles
- Ability to influence and drive delivery with global senior management
- Attention to detail while keeping a global perspective, willing to deep-dive for data analysis
- Good communication and interpersonal skills to interact with global stakeholders
- Very good understanding of Information security concepts and implementation experience of ISO 27001 and other security standards is a value add
About us:
Prolifics Corporation Limited is a Global Technology Solutions Provider with presence across North America (USA and Canada), Europe (UK and Germany), Middle East & Asia. In India, we have off shore development centers: 3 in Hyderabad & 1 in Pune.
For more than 40 years, Prolifics has transformed enterprises of all sizes including over 100 Fortune 1000 companies by solving their complex IT challenges. Our clients include Fortune 50 and Fortune 100 companies across a broad range of industries including Financial Services, Insurance, Government, Healthcare, Telecommunications, Manufacturing and Retail. We rank consistently in Dream Companies to Work For and Dream Employer of the Year ranking from World HRD Congress, ranked 7 in 2019.
We encourage you to visit us on www.prolifics.com or follow us on Twitter, LinkedIn, Facebook, Youtube and other social media to know more about us.
Designation: Senior Lead - UX Researcher (ABL_SS_565)
Position description:
- Establish UX Research practice for your pods and collaborate closely with the product and other cross-functional stakeholders to shape our products.
- Conduct and evaluate independent quantitative and qualitative research at every stage of the product lifecycle from identifying unmet user needs & conceptualization to prototype validations & usability tests on the product. This includes conducting ethnographic studies, contextual discovery, concept tests, benchmarking, online surveys, cognitive walkthroughs, quantitative analysis, VoC studies, usability and accessibility testing, amongst others.
- Understand and incorporate complex technical and business requirements into research.
- Lead prioritization about what we research, when to research it, and how that research is conducted; This includes working with cross-functional teams, multiple devices, and platforms, in order to find opportunities to further improve the user experience.
- Create rich & detailed written presentations & reports to document the findings of all user research activities.
- Build & deliver user personas, user flows, consumer journey maps, experience maps, and storyboards basis research studies.
- Present & communicate research findings in an impactful & engaging way to cross-functional teams & the wider organization so that they build a strong understanding of user needs and pain points.
- Work closely with designers and product managers to turn user research findings into user stories and actions that lead to improving the user experience.
- Collaborate with key stakeholders to identify user-centric products and designs. Monitor & measure success criteria post the launch of features/products.
- Introduce industry best practices associated with conducting user research and testing. Continuously monitor and improve practices that are being used for UX research and testing.
- Lead regular competitive benchmarking with similar products available to users.
Primary Responsibilities:
- Perform user research, customer study, for our projects across Mobile Apps, Web, and alternative platforms and work closely with key stakeholders in the business, product, technology, operations, marketing
Reporting Team
- Reporting Designation: Head - Digital Strategy (ABL_SS_251)
- Reporting Department: Digital Strategy (2172)
Required Skills:
- 6+ years of UX research experience.
- Bachelor's or MS in a human behavior-related field eg. HCI, HFI ( or equivalent and demonstrable work experience ).
- Ability to quickly and effectively share research results.
- Ability to perform all research-related tasks including research planning, evaluating, and iteration.
- Ability to formulate specific, answerable, and practical questions.
- Curiosity about customers, their behavior, and how they interact with mobile/digital products.
- Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions.
- Strong communication & presentation skills (written, oral and visual).
- Detail-oriented and able to manage multiple projects simultaneously.
- Hands-on skills: Surveys, User Interviews, Focused Groups, Card Sorting, Contextual Inquiry, Persona, Empathy mapping, Competitive Analysis, Usability testing.
- A creative problem-solver who seeks to deeply understand the business so that you can define the most meaningful and strategic research plans.