
Below Mentioned is the JD for the role:
- Gathering business and functional requirements.
- Developing requirements documents: goal model, functional modeling, business process, customer interactions/wireframes; writing high-level user requirements (Epics and User Stories) and Process flows/analysis in JIRA
- Preparing use cases and formal requirements documentation.
- Analyzing and simplifying the requirement scenarios and be able to write prerequisites, Acceptance Criteria. Work closely with the business and technology to gather & write end to end business testing requirements and acceptance criteria.
- Ensuring that releases are getting completed as per timeline and quality by working closely with the product delivery team and keeping daily track of progress.
- Coordinate UAT activities prior to new product releases and client onboarding events including tracking of defects and progress of resolution.
- Escalation of issues in a timely manner.
- Ensure adherence to audit, SLA and operational standards.
- Demonstrations of new functionality to business and technology users.
- Work in tandem with the Documentation team to produce user manual and system documents.
- Work closely with the support team to ensure timely knowledge transfer
- Providing analysis and support for the project management, application development, and QA teams throughout the development lifecycle.
- Acting as a liaison between the technology department and other business units.
- Working on RFI or RFP proposals. Participating in process studies or pre-sales process of responding to RFI, RFP, and proposals.
- Leading business and technical analysis sessions to support new development efforts to meet current and projected business needs.
- Quickly understanding the business issues and data challenges of clients organization and industry.
- Providing expertise on the system's capabilities/limitations as it relates to business goals.
- Preparing impact and opportunity assessments regarding the cost/benefit of proposed projects.
- Aligning stakeholders on business requirements, system requirements, program functions, and strategy.
Requirements
- 4 + years of hands-on experience with software applications as a BA
- Proficient with tools like Jira, Confluence, Wiki, Ms-Word, Excel, and Visio, etc.
- Have a good experience of the Agile Process(SCRUM)
- Can validate, refine and optimize solution option models, Through analysis of options, can select the option with the greatest business benefit bearing in mind the customer's & product objectives
- Can form a recommendation or recommendations, with justification, to the decision making authority/s, Applies effective influencing strategies to enable Decisions.
- Is able to take fresh views and avoid rigid thought patterns, Is prepared to investigate and challenge the unknown, Applies common sense and doesn't go over the top
- Comprehends end to end business life cycle and stated/unstated needs of the customer in order to provide value
- Shows a good understanding of the domain and visualize new features and requirements from industry best practice and document them for technical implementation
- Is clear and concise and writes in a format which is focused on the reader, avoids unnecessary detail, Documents are presented in a professional format with good spelling and grammar, clearly identifying any missing or incomplete content.
- Demonstrates active listening and values others input/expertise, diversity of views/opinions and responds appropriately.

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Role: Tele Sales – Customer Care Executive (Inbound + Cross-Selling)
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📌 Work Type: On-Site | 💼 Employment: Full-Time
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✨ About the Role
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- Maintain accurate call records & reports
- Adhere to company processes and quality standards
🔹 Eligibility
- Education: Graduation (10+2+3)
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- Experience: 0–3 years (Freshers welcome!)
- Languages: Fluent in English & Hindi
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✅ Growth-focused environment
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Account Assistant duties also include ensuring accuracy and effectiveness in all of our accounting tasks. CANDIDATES HAVE KNOWLEDGE UP TO FINALIZATION IN TALLY. KNOWLEDGE OF ZOHOBOOKS WILL BE AN ADDED ADVANTAGE. SALES & PURCHASE INVOICE, BANK RECONCILIATION, TAXATION PART, GST, ITR, TDS, TCS, STOCK INVENTORY.
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- Prepare tax payments
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- Organize and update the company’s tax database
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Deliver on the end to end application, functionality and features as per the project requirements and
priorities
• Understand the design and project architecture and perform coding and unit testing in accordance with the design and architecture.
• Contribute in all phases of the software development life-cycle
• Resolve technical issues through debugging, research, and investigation
• Understand the requirement and implement it piece by piece and adhere to the defined standards of coding and testing.
• Understand and Utilize required tools for performance of essential functions of programming
• Diagnose and troubleshoot applications and design solutions to address problems
• Work with testing team to review test cases, to ensure robust quality of developed applications
• Document code consistently throughout the development process as per defined standards
• Core Expertise – Java (Javascript OR React.js is highly desired)
• Good to have - Test Driven Development, Rest API, Micro Services
Duties and responsibilities
- Develop and maintain simple to complex .net applications
- Deliver the quality code, on time
- Participate in agile development process to ensure project deliverables are met, on time and of high quality
- The quality and completeness of assignments, including initial design, development, bug fixing, quality engineering, documentation, and general product maintenance
- To understand specification document and perform coding as per the design and standards & guide lines which are defined by Immediate Lead/Manager
- Doing impact analysis and resolving in-process problems independently, or with minor input from the senior engineering /technical lead Skills and Experience
Skills
- Minimum 3 years of Experience in .Net Framework, C#,ASP.Net,
- In depth knowledge and experience with web development technologies including ASP.NET, Web API
- Have strong concepts of OOPS, Database(T-SQL) Programming
- Excellent analytical and problem-solving skills
- Develop a deep understanding of the start-up ecosystem.
- Build customer facing technology product for global customers.
- Own the Product's frontend and backend development, building reusable, testable, and scalable code.
- Research, evaluate, analyse and implement technical requirements.
- Collaborate with product management teams to define and implement innovative solutions for the product direction, visuals and experience.
- Mentor Junior members of the team.
Requirements :
- 3 to 5 yrs of experience building scalable products, distributed applications product/services in JavaScript and one of angular/react.
- Min 2+ experience working on Node.js and its frameworks.
- Knowledge of both SQL and NoSQL database services and related tools with the expertise to create efficient schemas.
- Strong coding and problem solving skills.
- Understanding of multiple delivery platforms, such as mobile vs. web and developing responsive UI.
- Ability to own end-to-end deliveries, right from requirements till release.
- Excellent coding skills and ability to produce high quality, bug free and testable production grade code.
- Designing unit test cases, integrated test cases using Selenium and Protractor.
- Experience working in an Agile/Scrum development process.
-Ability to mentor junior members of the team.
- Ability to review code and continuously push for higher standards of development.
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- Research on the leads generated and nurture them
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What we look for?
- Great communication skills
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