Below Mentioned is the JD for the role:
- Gathering business and functional requirements.
- Developing requirements documents: goal model, functional modeling, business process, customer interactions/wireframes; writing high-level user requirements (Epics and User Stories) and Process flows/analysis in JIRA
- Preparing use cases and formal requirements documentation.
- Analyzing and simplifying the requirement scenarios and be able to write prerequisites, Acceptance Criteria. Work closely with the business and technology to gather & write end to end business testing requirements and acceptance criteria.
- Ensuring that releases are getting completed as per timeline and quality by working closely with the product delivery team and keeping daily track of progress.
- Coordinate UAT activities prior to new product releases and client onboarding events including tracking of defects and progress of resolution.
- Escalation of issues in a timely manner.
- Ensure adherence to audit, SLA and operational standards.
- Demonstrations of new functionality to business and technology users.
- Work in tandem with the Documentation team to produce user manual and system documents.
- Work closely with the support team to ensure timely knowledge transfer
- Providing analysis and support for the project management, application development, and QA teams throughout the development lifecycle.
- Acting as a liaison between the technology department and other business units.
- Working on RFI or RFP proposals. Participating in process studies or pre-sales process of responding to RFI, RFP, and proposals.
- Leading business and technical analysis sessions to support new development efforts to meet current and projected business needs.
- Quickly understanding the business issues and data challenges of clients organization and industry.
- Providing expertise on the system's capabilities/limitations as it relates to business goals.
- Preparing impact and opportunity assessments regarding the cost/benefit of proposed projects.
- Aligning stakeholders on business requirements, system requirements, program functions, and strategy.
Requirements
- 4 + years of hands-on experience with software applications as a BA
- Proficient with tools like Jira, Confluence, Wiki, Ms-Word, Excel, and Visio, etc.
- Have a good experience of the Agile Process(SCRUM)
- Can validate, refine and optimize solution option models, Through analysis of options, can select the option with the greatest business benefit bearing in mind the customer's & product objectives
- Can form a recommendation or recommendations, with justification, to the decision making authority/s, Applies effective influencing strategies to enable Decisions.
- Is able to take fresh views and avoid rigid thought patterns, Is prepared to investigate and challenge the unknown, Applies common sense and doesn't go over the top
- Comprehends end to end business life cycle and stated/unstated needs of the customer in order to provide value
- Shows a good understanding of the domain and visualize new features and requirements from industry best practice and document them for technical implementation
- Is clear and concise and writes in a format which is focused on the reader, avoids unnecessary detail, Documents are presented in a professional format with good spelling and grammar, clearly identifying any missing or incomplete content.
- Demonstrates active listening and values others input/expertise, diversity of views/opinions and responds appropriately.
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