Senior Business Analyst/Product Owner

About the Position:

We are looking to hire a highly motivated, well-spoken Key Account Manager who can help EasyEcom in key account management and customer retention. As a Key Account Manager, your daily job would involve developing relationships with clients and ensuring their expectations are being met.

About EasyEcom:

EasyEcom is an industry-leading omnichannel order & warehouse management solution for e-commerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 7000+ global clients, a handful of dedicated team members to 110+ members strong team, and being VC funded, we are continuing to expand over and beyond!

Roles & Responsibilities:

● Developing strong relationships between key clients and companies.

● Resolving key clients' issues and complaints promptly

● Understanding the business needs of key accounts, and providing them with an effective solution.

● Managing communication between the key accounts and internal teams (Support Team, Sales Team, Tech Team).

● Upselling to key accounts Presenting reports on account progress, and sharing future goals with other team members.

Requirements:

● Candidates with a bachelor's in technology or business are preferred.

● A minimum of 2+ years experience in account management.

● Excellent communication skills and listening skills.

● Fluency in both English and Hindi.

● Should be able to quickly get a thorough understanding of the company product.

● Should be able to multitask and manage time effectively.

● Should have strong interpersonal relationship skills.

● Ability to understand the company’s key clients and their position in the industry.

Location - Bangalore

Role - HR Generalist

Responsibilities

1. Manage our recruitment and onboarding cycle and ensure we always meet our staff requirements

2. Regular update on sharing HR best practices in the industry

3. Engagement interventions with the team to improvise on their productivity and effectiveness for direct & indirect employees

4. Prepare and follow up on the career progression plan and development of the same

5. Consistently recruiting excellent staff

6. Maintaining a smooth onboarding process

7. Training, counseling and coaching our staff

8. Resolving conflicts through positive and professional mediation

9. Carrying out necessary administrative duties

10.Conducting performance and wage reviews

11. Developing clear policies and ensuring policy awareness

12.Maintaining and reporting on workplace health and safety compliance

13.Handling workplace investigations, disciplinary and termination procedures

14.Maintaining employee and workplace privacy

15.Undertake tasks around performance management

16.Promote HR programs to create an efficient and conflict-free workplace

17.Organize quarterly and annual employee performance reviews

18.Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities

Requirements

1. 4+ year of experience as an HR Generalist

2. Problem-solving must be able to critically and actively analyze situations, spot issues, and present viable solutions

3. Team player, flexible, patient, and able to work cross-functionally, managing and motivating employees

About WorkIndia

WorkIndia started with One & Only One Purpose -- To provide jobs to the underprivileged of India who lack access to basic necessities and resources 

Our Vision is “To Provide meaningful livelihoods to the 25.8 Cr blue-collar individuals of India and now the 120 Cr blue-collar individuals on this planet”.

Far too many individuals are deprived of access to meaningful job opportunities thanks to untrustworthy, opaque & inefficient systems of hiring. WorkIndia is here to change that - through a 100% automated, tech-driven, marketplace for blue-collar hiring.

WorkIndia has achieved a scale of 2.8 Crore registered job seekers, 1.7 million registered employers, 3.1 million interview calls and 110k+ hireds happening through the platform per month, entirely driven through technology.

Role: Digital Marketing Manager - Google and Affiliates

What you will be doing

• Drive quality  user acquisition at scale through Google by creating exceptional  app campaigns and ads
• Analyse and optimize app installation ad campaigns to increase ROAS
• Research and implement new features and strategies to improve campaign effectiveness
• Develop and implement affiliate marketing strategies and campaigns to increase brand visibility, drive traffic, and acquire new customers.
• Grow and Scale  the affiliate network to increase the number of user acquisitions
• Negotiate and manage contracts, commissions, and terms with affiliate partners to ensure profitability and mutual benefits.
• Monitor and analyze affiliate performance, conversion rates, and ROI to identify areas for optimization,improvement and fraud prevention
• Monitor and analyze campaigns daily to meet goals
• Measure and report daily on the performance of digital marketing campaigns
• Collaborate with the Graphic Design team to create compelling creatives and promotional materials
• Collaborate with cross-functional teams, including product, design, and customer support, to optimize the customer journey and enhance the affiliate partner experience.
• Pushing our Digital marketing Strategies beyond industry best practices

What you will need

• Mandatory Hands on experience in Google UAC and MMP 
• Excellent skills in Excel and Data Querying
• Experience in using marketing data tools (Appsflyer/ Branch / Singular ) and marketing analytics
• Start-up background or willingness to work in a start-up environment
• Our ideal candidate has 1-4 years of digital marketing experience
• Excellent negotiation and communication skills, with the ability to build and maintain effective relationships with affiliate partners.
• An analytical mind and an interest in the Digital marketing industry is a must
• Eager to learn, self-driven, independent problem-solving ability

As an IT Technical Lead, you will play a crucial role in managing and leading a team of IT professionals. You will be responsible for providing technical guidance, overseeing project execution, and ensuring the successful delivery of IT solutions. Your expertise will be instrumental in driving innovation, implementing best practices, and maintaining a high level of technical excellence within the organization.

Key Responsibilities:

Team Leadership: Lead a team of IT professionals, including developers, engineers, and support staff. Provide guidance, mentorship, and technical expertise to ensure team members' growth and success. Foster a collaborative and positive work environment.

Technical Strategy and Planning: Develop and implement a strategic technical roadmap aligned with the organization's goals and objectives. Stay up to date with emerging technologies and trends, and assess their applicability to the organization's IT infrastructure. Make recommendations for technology adoption or enhancements.

Project Management: Oversee the execution of IT projects, including resource allocation, task assignments, and timelines. Collaborate with stakeholders to gather requirements, define project scope, and ensure successful project delivery. Monitor project progress, identify and mitigate risks, and resolve issues as they arise.

Technical Expertise: Serve as a subject matter expert in various IT domains, such as software development, infrastructure management, cybersecurity, and data management. Stay informed about industry best practices and provide guidance on technical standards, frameworks, and methodologies. Conduct research and evaluation of new technologies to support business objectives.

Collaboration and Communication: Collaborate with cross-functional teams, including business stakeholders, product managers, and other IT teams. Effectively communicate technical concepts and solutions to both technical and non-technical stakeholders. Foster strong relationships with external vendors and partners.

Troubleshooting and Issue Resolution: Assist in troubleshooting complex technical issues and provide guidance to team members in resolving them. Identify root causes, implement corrective actions, and develop preventive measures to avoid similar issues in the future. Ensure the timely resolution of critical incidents.

Continuous Improvement: Drive continuous improvement initiatives within the IT department by identifying areas for optimization, streamlining processes, and implementing automation where applicable. Promote a culture of innovation, learning, and knowledge sharing within the team.

Qualifications and Requirements:

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

Proven experience in a technical leadership role, managing and leading a team of IT professionals.

Strong technical background in one or more IT domains, such as software development, infrastructure management, cybersecurity, or data management.

In-depth knowledge of industry best practices, emerging technologies, and trends.

Proficiency in project management methodologies and tools.

Excellent communication and interpersonal skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.

Strong problem-solving and troubleshooting abilities.

Demonstrated ability to drive innovation, implement process improvements, and foster a culture of continuous learning.

Key Responsibility:

You'll be responsible for developing new features and enhancing existing features for our flagship wind farm design application, a unique tool dedicated to optimizing and analysing wind farms.

Description of Role:

Our vision as a company is to be world-leading at finding and designing new wind farm sites. We are building a set of tools, approaches, and engineering processes that combine to form a capability to undertake the technical management of wind farm development at a significantly improved level of sophistication over existing standard industry approaches.

To achieve its aim, Wind Pioneers constantly strives to build new tools that are one-of-a-kind and game changers in the industry. As a frontend developer, you will play a key role in building new features for our flagship application, contributing to our mission of driving innovation in the industry.

Detailed Responsibilities

• Participate in Application Development, focusing on frontend (React), to deliver high-quality web applications with exceptional User Experience. This includes creating admin tools and dashboards for seamless internal management.
• Collaborate in our Kanban-based development process to develop new components and user interaction workflows for our flagship application.
• Work closely with UX/UI designers to implement new components/views for major features, with support from the lead engineer and other developers.
• Maintain and update the frontend stack and dependencies.
• ou would be able to see how we build and streamline our CI/CD pipeline.
• Work closely and learn from our Product Architect and Senior Engineer

Candidate Requirements:

We're seeking someone with a strong background in frontend development, a good understanding of the stack, and a genuine passion for creating beautiful and functional user experiences through elegant and efficient code.

You are a person with:

• 3-5 years of experience building front-end web applications; please also tell us about related degrees or training.
• You should be able to demonstrate fluency in React.
• You should have contributed to open source, proving your proficiency with Git and Git Flow. These contributions can include your personal projects, app ideas, or tools, with links provided in your application.
• Any UI/UX design experience will also greatly benefit the role.
• Great deal of attention to detail
• Can-do, flexible and pro-active attitude to work
• Particular about getting things right - both at the code/data level and further up, encompassing design, layout and user experience. 

Please showcase your experience through the projects you've worked on and the problems you've solved. We are particularly interested in hearing about the subtle decisions you made that significantly impacted turning a good UI into a great one.

Stack

We've curated our frontend stack to empower us in creating one of the most elegant and functional UIs in the wind industry, enabling engineers to design wind farms with just a click. While you don't need to be an expert in all of the below technologies, having a good grasp of at least a few would be beneficial:

• React and modern ecosystem libraries like react-query and react-hook-form – this is a must!
• Material-UI for a theme and component design
• Storybook and chromatic visual testing tools
• Lerna and Yarn for library and application dependency management
• Figma and/or Sketch for wireframing and prototyping

Wind Pioneers’ Offering:

• Be part of a focused team with a clear vision, dedicated to making an outsized impact in how wind farm projects are found and evaluated.
• We build people up to be the best in the world.
• Have the opportunity to be involved in developing Wind Pioneers’ tools.
• Enjoy a friendly and relaxed office environment with a great team culture.
• Benefit from flexible working conditions.
• Over the years grow towards becoming a principal developer - capable of architecting feature-rich, high-quality webapps, UIs and libraries.
• Receive a market-based salary along with the addition of a six-monthly bonus from Wind Pioneers’ revenue share scheme

The ideal candidate would be a person having a strong technical know-how of Drupal application development & CMS concepts, backed with an equally strong hands-on experience. He / She should be fluent with the design concepts using Drupal 8 and above(Must) as well as be well versed with the best practices in the development, testing & deployment phases.

Experience : 5 – 9 years

Contract duration : 6 months

Major Accountability

• Demonstrate expertise in authoring & customizing Drupal modules as well as have experience in working with views, panels and features.
• Carry-out impact analysis & estimation for given set of requirements.
• Develop code by adhering to the Drupal, security and accessibility standards.
• Act as liaison with the client for troubleshooting: investigate, analyze, and solve software problems.
• Work self-directed and independently.

Essential Skills & Experience

• Have overall 4-8 years of IT experience on Drupal 8 platforms.
• Have expertise in developing complex websites based on Drupal 8 platforms and framework-based web applications.
• Have expertise in LAMP environment.
• Have working knowledge of web servers like Apache, Nginx etc.
• Have strong experience with source/version control systems.
• Have excellent communication, analytical & presentation skills.

Education

• Minimum education: B.E., BTech, MCA
• Languages: English written & spoken