Senior Manager, Site Reliability Engineering

●              Work with application development teams to identify and understand their operational pain points.

●              Document these challenges and define goals to be achieved by the infrastructure team.

●              Prototype and evaluate multiple solutions, often by experimenting with various vendors and tools available, to achieve the goals undertaken.

●              Rollout tools and processes with heavy focus on automation.

●              Evangelize and help onboard application development teams on the platforms provided by the infrastructure team.

●              Co-own the responsibility with application development teams to ensure the reliability of services.

●              Design and implement solutions around observability to ensure ease of maintenance and quick debugging of services

●              Establish and implement administrative and operational best practices in the application development teams.

●              Find avenues to reduce infrastructure costs and drive optimization in all services.

●              5+ years of experience as a DevOps / Infrastructure engineer with cloud platforms (preferably AWS)

●              Experience with git, CI / CD, Docker, etc

●              Experience in working with infrastructure as code (Terraform, etc).

●              Strong Linux Shell scripting experience

●              Experience with one of the programming languages like Python, Java, Kotlin, etc.

We are an on-demand E-commerce technology and Services Company and a tech-enabled 3PL (third party logistics). We unlocks ecommerce for companies by managing the entire operations lifecycle:

Sell, Fulfil & Reconcile.

Using us, companies can: -

• Store their inventory in our fulfilment centers (FCs)

• Sell their products on multiple sales channels (online marketplaces like Amazon, Flipkart, and their own website)

• Get their orders processed within a defined SLA

• Reconcile payments against the sales company combines infrastructure and dedicated experts to give brands: accountability, peace of mind, and control over the ecommerce journey.

The company is working on a remarkable concept for running an E-commerce business- starting from establishing an online presence for many enterprises. It offers a combination of products and services to create a comprehensive platform and manage all aspects of running a brand online, including the development of an exclusive web store, handling logistics, integrating all marketplaces and so on.

Who are we looking for?

We are looking for a skilled and passionate DevOps Engineer to join our Centre of Excellence to build and scale effective software solutions for our Ecommerce Domain.

Wondering what your Responsibilities would be?

• Building and setting up new development tools and infrastructure

• Provide full support to the software development teams to deploy, run and roll out new services and new capabilities in Cloud infrastructure

• Implement CI/CD and DevOps best practices for software application teams and assist in executing the integration and operation processes

• Build proactive monitoring and alerting infrastructure services to support operations and system health

• Be hands-on in developing prototypes and conducting Proof of Concepts

• Work in an agile, collaborative environment, partnering with other engineers to bring new solutions to the table

• Join the DevOps Chapter where you’ll have the opportunity to investigate and share information about technologies within the DevOps Engineering Community

What Makes you Eligible?

• Bachelor’s Degree or higher in Computer Science or Software Engineering with appropriate experience

• Minimum of 1 year of proven experience as DevOps Engineer

• Experience in working with a DevOps culture, following Agile Software Development methodologies of Scrum

• Proven experience in source code management tools like Bitbucket and Git

• Solid experience in CI/CD pipelines like Jenkins

• Shown ability with configuration management tools (e.g., Terraform, Ansible, Docker and Kubernetes) and repository tools like Artifactory

• Experience in Cloud architecture & provisioning

• Knowledge in Programming / Querying NoSQL databases

• Teamwork skills with a problem-solving attitude

• At least 5 year of experience in Cloud technologies-AWS and Azure and developing. 
• Experience in implementing DevOps practices and DevOps-tools in areas like CI/CD using Jenkins environment automation, and release automation, virtualization, infra as a code or metrics tracking.
• Hands on experience in DevOps tools configuration in different environments.
• Strong knowledge of working with DevOps design patterns, processes and best practices
• Hand-on experience in Setting up Build pipelines.
• Prior working experience in system administration or architecture in Windows or Linux.
• Must have experience in GIT (BitBucket, GitHub, GitLab)
• Hands-on experience on Jenkins pipeline scripting.
• Hands-on knowledge in one scripting language (Nant, Perl, Python, Shell or PowerShell)
• Configuration level skills in tools like SonarQube (or similar tools) and Artifactory.
• Expertise on Virtual Infrastructure (VMWare or VirtualBox or QEMU or KVM or Vagrant) and environment automation/provisioning using SaltStack/Ansible/Puppet/Chef
• Deploying, automating, maintaining and managing Azure cloud based production systems including monitoring capacity.
• Good to have experience in migrating code repositories from one source control to another.
• Hands-on experience in Docker container and orchestration based deployments like Kubernetes, Service Fabric, Docker swarm.
• Must have good communication skills and problem solving skills

Job Description

We are seeking a seasoned DevOps Architect to join our dynamic team. The ideal candidate should possess a deep understanding of DevOps principles, system design, and architecture, with a focus on creating robust and scalable infrastructure solutions through automation. This role requires a candidate with hands-on experience in development, testing, and deployment processes. Additionally, the candidate should have a minimum of 5 years of experience in DevOps operations and should be proficient in team management, coordination, problem-solving, troubleshooting, and technical expertise.

About the company:

A rapidly growing omni-channel luxury retailer with eight stores across Mumbai, Delhi, Kolkata and a global e-commerce platform servicing 65+ countries worldwide. The 18-year-old company is an established market leader with considerable brand equity.

Location: Prabhadevi, Mumbai

Key Responsibilities:

• System Design and Architecture: Develop robust and scalable system designs that align with business requirements and industry best practices.
• Automation: Implement automation solutions to streamline processes and enhance system reliability.
• Development, Testing, and Deployment: Oversee the entire software development lifecycle, from code creation to testing and deployment.
• Coordination and Issue Resolution: Collaborate with cross-functional teams, resolve technical issues, and ensure smooth project execution.
• Troubleshooting: Apply your technical expertise to diagnose and resolve complex system issues efficiently.
• Interpersonal Skills: Communicate effectively with team members, stakeholders, and management to ensure project success.
• Ecommerce (B2C) Expertise: Bring in-depth knowledge of Ecommerce (B2C) operations to tailor DevOps solutions to our specific needs.
• Infrastructure Automation: Design and implement infrastructure automation tools and workflows to support CI/CD initiatives.
• CI/CD Pipeline Management: Build and operate complex CI/CD pipelines at scale, ensuring efficient software delivery.
• Cloud Expertise: Possess knowledge of handling GCP/AWS clouds, optimizing cloud resources, and managing cloud-based applications.
• Cybersecurity: Ensure that systems are safe and secure against cybersecurity threats, implementing best practices for data protection and compliance.

Requirements

Qualifications:

• Bachelor's degree in Computer Science or related field (Master's preferred).
• Minimum 5 years of hands-on experience in DevOps operations.
• Has worked to ensure system reliability, scale & performance in high growth environments.
• Experienced in designing and implementing scalable and robust IT solutions.
• Strong technical background and proficiency in DevOps tools and practices.
• Experience with Ecommerce (B2C) platforms is mandatory.
• Excellent team management, coordination, and interpersonal skills.
• Proficiency in troubleshooting and issue resolution.
• Familiarity with the latest open-source technologies.
• Expertise in CI/CD pipeline management.
• Knowledge of GCP/AWS cloud services.
• Understanding cybersecurity best practices.

Benefits

• Group Mediclaim cover 2.5 L sum assured (Employee + Spouse + 2 Children) & Group Personal Accident – 5 L sum assured.
• Rewards & Recognition programmes

A network of the world's best developers - full-time, long-term remote software jobs with better compensation and career growth.  We enable our clients to accelerate their Cloud Offering, and Capitalize on Cloud.  We have our own IOT/AI platform and we provide professional services on that platform to build custom clouds for their IOT devices.  We also build mobile apps, run 24x7 devops/site reliability engineering for our clients.

This person MUST have:

• B.E Computer Science or equivalent
• 2+ Years of hands-on experience troubleshooting/setting up of the Linux environment, who can write shell scripts for any given requirement.
• 1+ Years of hands-on experience setting up/configuring AWS or GCP services from SCRATCH and maintaining them.
• 1+ Years of hands-on experience setting up/configuring Kubernetes & EKS and ensuring high availability of container orchestration.
• 1+ Years of hands-on experience setting up CICD from SCRATCH in Jenkins & Gitlab.
• Experience configuring/maintaining one monitoring tool.
• Excellent verbal & written communication skills.
• Candidates with certifications - AWS, GCP, CKA, etc will be preferred
• Hands-on experience with databases (Cassandra, MongoDB, MySQL, RDS).

Experience:

• Min 3 years of experience as SRE automation engineer building, running, and maintaining production sites. Not looking for candidates who have experience only as L1/L2 or Build & Deploy..

Location:

• Remotely, anywhere in India

Timings:

• The person is expected to deliver with both high speed and high quality as well as work for 40 Hours per week (~6.5 hours per day, 6 days per week) in shifts which will rotate every month.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.

• Equal Experts is an innovative software delivery consultancy specializing in the delivery of custom software solutions for blue-chip enterprise and public sector clients across a range of industry sectors.
• We deliver market-leading propositions across the digital, online and mobile channels, and are recognized for our leadership in the application of Agile and Lean delivery methods to assure delivery.
• We are focused on hiring DevOps Engineers with skills in AWS, Automation tools, CI/CD tools and the likes.
• The DevOps Consultant will be working with an on-site client team and will be expected to mentor and share their skills and knowledge with the existing client developers.

• Continuous Delivery of quality software created by our project teams. Ensuring smooth build and release with continuous integration.
• Configuration Management - Design and implementation of deployment strategies for multiple projects.
• Virtualization and Infrastructure Provisioning.
• Maintenance and upgrade of our cloud environment (AWS).
• Version control and source code administration.
• Administration of Web Servers, Application Servers and Servlet Containers
• Setting up and managing the Automation efforts for multiple projects.

• Should have worked on Agile projects featuring weekly iterations and releases.
• Should have extensive hands-on experience with:
• Continuous Integration tools like Jenkins.
• Configuration Management tools like Terraform or Ansible.
• Cloud computing using AWS, EC2.
• Hands-on experience on Kubernetes.
• Virtualization tools like Vagrant, Docker or VMWare
• You have an active presence in the DevOps community through your blogs, Stack Overflow and GitHub profiles.
• You are passionate about DevOps. You love to mentor people and evangelize about best practices and innovations in DevOps.

About the Company

• 💰 Early-stage, ed-tech, funded, growing, growing fast
• 🎯 Mission Driven: Make Indonesia competitive on a global scale
• 🥅 Build the best educational content and technology to advance STEM education
• 🥇 Students-First approach
• 🇮🇩 🇮🇳 Teams in India and Indonesia

Skillset 🧗🏼‍♀️

• You primarily identify as a DevOps/Infrastructure engineer and are comfortable working with systems and cloud-native services on AWS
• You can design, implement, and maintain secure and scalable infrastructure delivering cloud-based services
• You have experience operating and maintaining production systems in a Linux based public cloud environment
• You are familiar with cloud-native concepts - Containers, Lambdas, Orchestration (ECS, Kubernetes)
• You’re in love with system metrics and strive to help deliver improvements to systems all the time
• You can think in terms of Infrastructure as Code to build tools for automating deployment, monitoring, and operations of the platform
• You can be on-call once every few weeks to provide application support, incident management, and troubleshooting
• You’re fairly comfortable with GIT, AWS CLI, python, docker CLI, in general, all things CLI. Oh! Bash scripting too!
• You have high integrity, and you are reliable

What you can expect from us 👌🏼

☮️ Mentorship, growth, great work culture

• Mentorship and continuous improvement are a part of the team’s DNA. We have a battle-tested robust growth framework. You will have people to look up to and people looking up to you
• We are a people-first, high-trust, high-autonomy team
• We live in the TDD, Pair Programming, First Principles world

🌏 Remote done right

• Distributed does not mean working in isolation, feeling alone, being buried in Zoom calls
• Our leadership team has been WFH for 10+ years now and we know how remote teams work. This will be a place to belong
• A good balance between deep focussed work and collaborative work ⚖️

🖥️ Friendly, humane interview process

• 30-minute alignment check and screening call
• A short take-home coding assignment, no more than 2-3 hours. Time is precious
• Pair programming interview. Collaborate, work together. No sitting behind a desk and judging
• In-depth engineering discussion around your skills and career so far
• System design and architecture interview for seniors

What we ask from you👇🏼

• Bring your software engineering — both individual brilliance and collaborative skills
• Bring your good nature — we're building a team that supports each other
• Be vested or interested in the company vision

• Designing and building infrastructure to support AWS, Azure, and GCP-based Cloud services and infrastructure.
• Creating and utilizing tools to monitor our applications and services in the cloud including system health indicators, trend identification, and anomaly detection.
• Working with development teams to help engineer scalable, reliable, and resilient software running in the cloud.
• Participating in on-call escalation to troubleshoot customer-facing issues
• Analyzing and monitoring performance bottlenecks and key metrics to optimize software and system performance.
• Providing analytics and forecasts for cloud capacity, troubleshooting analysis, and uptime.

• Should have strong experience of a couple of years, in leading DevOps team and planning, defining DevOps roadmap and executing as per the same along with the team 
• Familiarity with AWS cloud and JSON templates, Python, AWS Cloud formation templates
• Designing solutions using one or more AWS features, tools, and technologies such as EC2, EBS, Glacier, S3, ELB, CloudFormation, Lambada, CloudWatch, VPC, RDS, Direct Connect, AWS CLI, REST API
• Design and implement system architecture with AWS cloud - Develop automation scripts, ARM templates, Ansible, Chef, Python, Powershell Knowledge of AWS services and cloud design patterns- Knowledge on Cloud fundamentals like autoscaling, serverless
• Have experience with DevOps and Infrastructure as Code: AWS environment and application automation utilizing CloudFormation and third-party tools. CI/CD pipeline setup utilizing
• CI experience with the following is a must: Jenkins, Bitbucket/GIT, Nexus or Artifactory, SonarQube, WireMock or other mocking solution 
• Expert knowledge on Windows/Linux OS/Mac with at least 5-6 years of system administration experience
• Should have strong skills in using JIRA build tool
• Should have knowledge in managing the CI/CD pipeline on public cloud deployments using AWS
• Should have strong skills in using tools like Jenkins, Docker, Kubernetes (AWS EKS, Azure AKS), and Cloudformation.
• Experience in monitoring tools like Pingdom, Nagios, etc.
• Experience in reverse proxy services like Nginx and Apache
• Desirable experience in Bitbucket with version control tools like GIT/SVN
• Experience of manual/automated testing desired application deployments
• Experience in database technologies such as PostgreSQL, MySQL
• Knowledge of helm and terraform