Job Title- Customer Service (CLG) Trainee
Job Requirements:
- Must know e-mailing.
- Have basic excel knowledge.
- Have excellent communication skills.
Work shift- Rotational
Location- Mohali
Stipend- 15,000 INR
Immediate joiners are preferred.
*Opportunity to get converted into full-term employment after completing 6 months of training.*
Subodh Popalwar
Software Engineer, Memorres
About Mobile Programming India Pvt Ltd
Similar jobs
Python
Django
PostgreSQLAbout us
CallHub provides cloud based communication software for nonprofits, political parties, advocacy organizations and businesses. We have delivered over 200 millions messages and calls for thousands of customers. We help political candidates during their campaigns in getting their message across to their voters, conduct surveys, manage event/town-hall invites and with recruiting volunteers for election campaigns. We are profitable with 8000+ paying customers from North America, Australia and Europe. Our customers include Uber, the Democratic Party, major political parties in the US, Canada, UK, France and Australia.
About the Role
As a Senior/Lead Software Engineer at CallHub, you will play a critical role in leading the development and enhancement of our cloud-based communication and telephony platform (SaaS). You will be responsible for designing, building, and optimizing scalable, high-performance backend systems that support the rapid growth of our global user base, ensuring reliability, security, and customer satisfaction at every step. In this role, you will collaborate with cross-functional teams of highly skilled software engineers, operations engineers, and product managers to drive innovation and create products that delight customers by exceeding their expectations. You will lead technical decision-making, mentor engineers, and be responsible for building robust systems that are always available, while also contributing to the development of automation tools to streamline processes and improve efficiency. We are seeking experienced engineers with a deep understanding of software engineering principles, strong problem-solving skills, and a passion for leading teams to deliver impactful, customer-focused solutions. If you thrive in a fast-paced environment, love solving complex technical challenges, and are excited about mentoring and guiding the next generation of engineers, we’d love to hear from you!
Your Responsibilities
- Lead the design, development, and deployment of complex, scalable, reliable, and highly available features for world-class SaaS products and services.
- Guide the engineering team in adopting best practices for software development, code quality, and architecture.
- Make strategic architectural and technical decisions, ensuring the scalability, security, and performance of software applications.
- Proactively identify, prioritize, and address technical debt to improve system performance, maintainability, and long-term scalability, ensuring a solid foundation for future development.
- Collaborate with cross-functional teams (product managers, designers, and stakeholders) to define project scope, requirements, and timelines.
- Mentor and coach team members, providing technical guidance and fostering professional development.
- Oversee code reviews, ensuring adherence to best practices and maintaining high code quality standards.
- Drive continuous improvement in development processes, tools, and technologies to increase team productivity and product quality.
- Stay updated with the latest industry trends and emerging technologies to drive innovation and keep the team at the cutting edge.
- Ensure project timelines and goals are met, managing risks and resolving any technical challenges that arise during development.
- Foster a collaborative and inclusive team culture, promoting open communication and problem-solving.
- Imbibe and maintain a strong customer delight attitude while designing and building products.
What we’re looking for
- 6+ years of experience in software engineering, with a proven track record of leading engineering teams and mentoring junior developers.
- Strong expertise in designing and developing scalable backend systems, web services, and REST APIs using Python/Django or similar frameworks.
- Solid understanding of cloud-based architectures and microservices, with experience in deploying and maintaining SaaS applications.
- Solid experience in software engineering principles, including CI/CD pipelines, unit testing, code reviews, and version control (e.g., Git).
- Proficiency in working with databases like PostgreSQL, and experience in optimizing queries and ensuring high availability.
- Deep knowledge of computer science fundamentals, including data structures, algorithms, and software design principles.
- Experience with frontend technologies such as React, JavaScript, HTML, and CSS, and an understanding of how they integrate with backend services.
- Ability to quickly adapt to new technologies and make informed technical decisions in dynamic environments.
- Strong attention to detail, with the ability to empathize with customer needs and translate them into impactful software solutions.
- Excellent written and verbal communication skills, with the ability to clearly articulate technical concepts to both technical and non-technical stakeholders.
- Collaborative team player, willing to support and work closely with cross-functional teams.
- Bachelor’s or Master’s degree in Engineering or Computer Science from a reputable institution.
What you can look forward to
- Leadership and Ownership: Lead and oversee the entire software development lifecycle, from system design and development (backend and frontend) to QA and DevOps, with a focus on driving high-impact projects.
- Strategic Impact: Witness the direct impact of your work on our users and the overall success of the company, shaping products and solutions that make a significant difference.
- Innovative Technologies: Stay at the forefront of technology by working with the latest tools and frameworks, as we continuously innovate to deliver reliable and scalable solutions for our customers.
- Collaborative Culture: Engage in a culture of openness and collaboration, where your insights and leadership help drive the company’s success and delight our customers.
Our client is a Global D2C Consumer Fashion brand from India founded by alumni of IIT & IIM. The founding team has 15 years of experience across startups and large companies. Our client has over 60,000+ Happy Customers and has been featured by media outlets like CNBC TV18, ELLE, Cosmopolitan, ET Prime, YourStory.
About role
As a Brand Manager, you will help in promoting the brand. You will be responsible for driving brand equity on various social media channels.
Job Description:
● Plan, create, and execute marketing campaigns on various social media platforms
● Define and manage brand communication strategy across platforms
● Responsible for building consumer insights for the brand
● Provide insights and analytical reports to monitor overall efforts
● Build strategies, prepare budgets and execute campaigns in a timely manner
● Work with various agencies to promote influencer marketing, celeb partnerships, and brand collaborations
Requirements:
● 2-5 years of relevant experience in brand management
● Have worked with influencers, brands, and celebrities for enhancing brand equity
● Should have an analytical bent of mind
● Any prior experience with a D2C brand is an added plus. Similarly, any experience with a fashion and/or lifestyle brand is a plus.
Javascript
HTML/CSS
Angular (2+)About Our Client
Our client is a Currency Exchange in India. Built with user experience and security in mind, Our Client provides instant fiat to crypto conversions with zero fees, so that users can have access to a diverse suite of financial products and services that are backed by industry-leading security processes and insurance protection. Our Client aims to be the global gateway to cryptocurrencies. Its proprietary liquidity aggregation model provides its users with access to liquidity from leading global crypto exchanges. Our Client is recognized and awarded for its contribution to the Indian emerging tech space.
Why Our Client?
Cryptocurrency Traders are looking for a strong global platform that can help them trade faster, better and smarter. We are building a platform that can solve their needs. The opportunity is big, and the journey is tough. Now that’s a challenge that needs to be addressed. You do that. You are phenomenal in solving these complex challenges. You help our team do more.
As a Front End Developer - Angular, you do all of the above and more. You make a difference.
What will I do?
- Delivering a complete front end application
• Ensuring high performance on mobile and desktop
• Writing tested, idiomatic, and documented JavaScript, HTML, and CSS
• Coordinating the workflow between the graphic designer, the HTML coder, and yourself
• Cooperating with the back-end developer in the process of building the RESTful API
• Communicating with external web services
• Ensure high-quality graphic standards and brand consistency
• Stay up-to-date on emerging technologies
• Write functional requirement documents and guides
What skills should I have?
- Must have 6+ years of experience in frontend development with an internet startup.
- Deep knowledge of Angular practices and commonly used modules based on extensive work experience
- Proficiency with JavaScript and HTML5
- Extensive knowledge of CSS and JS methods for providing performance visual effects and keeping the frame rate above 30fps at all times
- Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
- Creating custom, general use modules and components which extend the elements and modules of core Angular
- Ability to understand business requirements and translate them into technical requirements
Designation: Sales Engineer - Woodworking Industry
Role Defination : Sales Engineer is responsible for implementing NITSHAW sales strategies and achieving sales targets assigned to him. He is responsible for creating new opportunities and generating sales from existing as well as new customers.
Roles and Responsibilities
· Introductory Sales Meetings
· Customer requirement analysis
· Techno-commercial Sales Proposals
· Technical and commercial meetings
· Follow ups, Negotiations and Sales Conversion
· Payment Collection
· Customer Satisfaction
· CRM Updates & Reporting
· Events participation and Coordination
Expected Profile
o Bachelor's or Masters's degree with 2-5 years experience in Sales / Business Development of Capital Equipment or Industrial products
o Experience in the Woodworking / Furniture manufacturing industry and Machines will be advantageous.
o Excellent written and spoken and presentation skills.
o Ready to travel extensively.
o Should have Good Negotiation & Deal Making Skills
Location : Bangalore | Pune | Mumbai
EarlySalary is an instant line of credit to young working Indians. EarlySalary is a pioneer in introducing
instant loans & salary advances and has disbursed over Rs.5,000Cr worth of loans on its platform and
currently disbursed nearly 100,000 loans a month and is considered one of the largest Digital
Consumer FinTech Lender in the country. EarlySalary is a series C funded start-up and has raised
multiple rounds of investment from global investors including Eight Roads (Fidelity) Ventures &
Chiratae (IDG) Ventures and is considered one of the fastest-growing FinTech start-ups in India. With
a clear focus to disrupt the finance and banking domain, EarlySalary has built a strong team focused
on build Technology, mobile platform, Risk & AI/ML models to better decisioning and real-time
lending. As a full-stack lender we manage both sides of the business building better technology and
products for powering our lending platform and build ML models for better risk mitigation and giving
real-time decisions to our customers.
Our ML & Risk Analytics Stack & Practice is focused on building a better Risk Score Card & building a
high amount of automation. EarlySalary is considered one of the fastest & most automated lenders
in the Industry
Job Title : Collections Strategy Manager
Experience : 5 - 7 years
Job location : Pune
Core Responsibilities :
• Strong in process development and policy development.
• To simplify and define processes and think over traditional collections practises to evaluate
the right strategy to collect from each account.
• Plugging gaps in the collection process to mitigate loss.
• To manage and understand collection system and optimise the productivity.
• Track payment pattern of customers, do behavioural segmentation, compare past
repayment and identify push strategies to enhance customer experience and optimise
productivity.
• Bring in new age technology , advanced analytics and best practises and keep changing the
way successful collections shops operate.
• To automate and create process that is also cost effective.
• To make use of new digital channels to engage with customer and create a more engaging
experience and scale up connectivity.
• Work closely with collection team on strategy implementation and execution.
Preference and Experience :
• System development & policy development experience from collections background from NBFC or Banking
Academic qualifications :
• Graduate /MBA preferred
Vue.js
AngularJS (1.x)Angular (2+)
React.jsJavascriptBlue9 Technologies looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.
As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility.
If you’re also familiar with Agile methodologies, we’d like to meet you.
Responsibilities
- Work with development teams and product managers to ideate software solutions
- Design client-side and server-side architecture
- Build the front-end of applications through appealing visual design
- Develop and manage well-functioning databases and applications
- Write effective APIs
- Test software to ensure responsiveness and efficiency
- Troubleshoot, debug and upgrade software
- Create security and data protection settings
- Build features and applications with a mobile responsive design
- Write technical documentation
- Work with data scientists and analysts to improve software
Requirements
- Proven experience as a Full Stack Developer or similar role
- Experience developing desktop and mobile applications
- Familiarity with common stacks (.net & PHP)
- Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
- Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
- Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache), and UI/UX design
- Excellent communication and teamwork skills
- Great attention to detail
- Organizational skills
- An analytical mind
Required qualifications and experience:
- Graduate in any specialization
- Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
- Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
- Good presentation and MS Excel skills
- Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team
Roles and responsibilities:
- Perform quantitative assessment and continuous process improvement to drive business and efficiency.
- Manage the roster and deliver on the service levels as per the agreement.
- Raise alerts on downtimes or fluctuations.
- Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
- Analyse various process gaps and raise request for new SOPs to close loop.
- Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
- Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
- Internal and external stakeholder management.
- Coordinate Application ID management and maintain records.
- Improve operational deliverables of the aligned LOBs of the outsourced partner.
- Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
- Work on better tagging of customer voice and better ways of process flows.
- Device proactive programs to reduce calls.
- Devise cross-functional and up-skilling training plans for current teams.
- Manage Transactional Training and Development of the trainers.
Android DevelopmentAndroid Testing
Kotlin
Follow CutshortSubodh Popalwar
Software Engineer, Memorres