Customer Service Trainee

Your Impact:

• Implements Digital Consumer experiences based on a foundation of SFCC (Salesforce commerce cloud) to meet expected quality standards

• Ensures functional requirements and high-level solution designs are understood and are translated into detailed technical design

• Implement proofs of concept to prove any new technologies, application flows or integration scenarios and identify customizations needed to SFCC platform for meeting client requirements

• Guides the performance tuning and scalability of the ecommerce solution

• Diagnose and solve technical problems during implementation and support phases

Your Skills & Experience:

•  4-8 Years with 2+ years of implementing commerce application on any eCommerce platform in last 3 years

• If you have not worked in eCommerce platform, we can still discuss with you if you are expert in Java/Net and understand REST/SOAP webservices.

• Demonstrate proficiency in build and release management using CI/CD strategies (leveraging tools like Jenkins and DevOps practices), implement Mocha/Chai unit and functional test cases in order to reduce costs while ensuring quality
. Contributes to designing, implementing and documenting the build release process as well as system configuration and deployment characteristics of the applications

• Participates in technical walkthroughs/ code reviews of other team members’ components, test plans and results and help them with gaps

• Collaborate with architect to define implementation processes and quality gates and standards

• Identifies risks and issues, and help monitor them

• Guides the development of reference and resource materials

• Mentors developers in improving their platform knowledge and development skills

• Communicate technical design to the developers and help/guide them in the implementation

• Participates in Agile sprints

Set Yourself Apart With:

• eCommerce platform certification

• Security considerations – OWASP, CSRF, reCAPTCHA etc. – Basic knowledge or experience

• Git Development workflow – Proficient

• Visual Studio Code IDE or Eclipse IDE - Proficient

• Knowledge on Agile methodology and desired tools like Jira, confluence etc.

• Scripting/development experience with Node.js, Mocha/Chai

• Experience working in any Salesforce cloud environment like SFMC, SFSC etc.

• Excellent written, verbal communication and articulation skills & Good team player

• Self-starter and self-learner with keen interest to grow

• Process orientation and the ability to define and setup processes

• Ability to provide necessary coaching to bring team members up to speed on the technology

• Ability to prioritize and manage multiple tasks

• Excellent and innovative approach to problem solving and finding solutions

• Flexible and proactive/self-motivated working style with excellent personal ownership of problem resolution

Core responsibilities

•      Collaborate with product teams to more accurately define new features

•      Collaborate with UX in the building of a design system/component library

•      Ensure high performance of all systems developed

•      Aware of the relationship between development and business with a strong sense of ownership

•      Employ the latest techniques such as agile software development

•      Good knowledge of highly scalable server-side development

•      Basic working knowledge of Unix/Linux

•      Excellent problem solving and coding skills in Javascript (Angular/React)

•      Strong interpersonal, communication and analytical skills

•      Should have the ability to express their design ideas and thoughts

Job Brief

•      JavaScript and Typescript expertise with Angular Framework

.    Must have Monorepo experience with Nx from initial setup to CI/CD and maintenance. 

•      Experience with libraries such as bootstrap, Ag-grid, formly, observables, and ngrx

•      You enjoy working with new technologies, and are curious and energetic

•      Experience working with REST APIs

•       Good understanding about authentication and security

•      Create and maintain various unit and integration tests

•      You enjoy working in a creative and agile environment that moves fast

•      Ability and interest in providing mentorship to junior members of the team

•      Write high quality code and Conduct code reviews

•      Being resourceful and detail-oriented, along with being an outside the box thinker!

•      Experience being a great team player, who work collaborative, and brings a positive attitude

Please find the JD for Instructional designer position below:

Job Title: Instructional Designer & Content Developer

Location: Mumbai, Maharashtra

Job Type: Full-Time, Permanent

Experience: Minimum 3 years as an Instructional Designer

Responsibilities:

1. Apply instructional design theories, such as ADDIE, Bloom's Taxonomy, and adult learning principles, to create effective and learner-centric training materials.

2. Demonstrate a solid background in e-learning design principles, staying updated on industry trends and best practices.

3. Collaborate with stakeholders to identify learning objectives and analyze the target audience's needs, characteristics, and existing knowledge.

4. Develop visually appealing and interactive storyboards using MS PowerPoint to outline the flow and structure of e-learning modules.

5. Create engaging and compelling scripts and narrations for instructional videos, ensuring alignment with learning objectives.

6. Develop instructional materials, including presentations, e-learning modules, videos, and assessments, ensuring they are engaging, informative, and meet the defined learning outcomes.

7. Proficiently use Articulate Storyline to design and develop interactive e-learning modules that enhance the learning experience.

8. Edit and enhance video content using Camtasia, ensuring a seamless and engaging visual experience for learners.

9. Possess a strong understanding of Learning Management Systems (LMS) and the ability to integrate e-learning content into various platforms.

10. Communicate complex ideas effectively through clear and concise written content, ensuring a high standard of English proficiency.

11. Gather feedback from learners and stakeholders to refine and enhance instructional materials, making improvements based on constructive input.

12. Stay informed about industry trends, educational technologies, and instructional design methodologies, participating in professional development opportunities.

Qualifications:

1. Bachelor's degree in Instructional Design, Education, or a related field, or certification or diploma in Instructional Design.

2. Strong understanding of instructional design principles and adult learning theories.

3. Proficiency in using instructional design software and tools (Articulate Storyline, Camtasia, Adobe Illustrator).

4. Excellent communication and collaboration skills.

5. Excellent problem-solving skills and the ability to work independently as well as collaboratively in a team.

• Lead & manage the marketing function of the studio end to end from planning to execution for quality lead generation
• Manage and refine our social media channel with content marketing and inbound marketing.
• Consistently identifying revenue opportunities within our established client base and managing consistent growth by securing new accounts and by generating new quality leads.
• Continually review changes to the market, use tools to measure & iterate so that results are predictable and sustainable
• Report directly to the CEO and rally along to execute the brand vision.
• KPI’s will be around # of qualified leads, site traffic, awards won, lead to conversion ratios, content quality, ranking on platforms like clutch, etc.

• Excellent leadership, communication, and decision-making skills
• Experience with digital marketing, content marketing, and social media marketing
• Able to set and achieve targets as well as do not shy from achieving given targets
• Self-motivated and committed to perform
• Ability to track, measure, and iterate based on results

About  Nulearn (subsidiary of Human Racers Advisory Pvt. Ltd.):

With the aim of enabling both, young minds and working professionals to strategize their future growth and steer their career in the right direction, Nulearn is constantly emerging as a leading Ed-tech platform across India and abroad. Offering a mix of online and offline approaches and practical training modules, this one-of-its-kind company, founded by leading HR experts prepares aspiring minds to confront the challenges in an evolving and cognitively demanding marketplace.

Nulearn is a subsidiary of Human Racers Pvt. Ltd., a well established brand for HR and training interventions that offers HR solutions to organizations across India.

Website: http://www.nulearn.in">www.nulearn.in

Position:  Corporate Sales Manager

No. of Position: 1

Role & Responsibilities:

• Responsible for new client acquisition by building strong alliances with corporate & institutes to become exclusive training partner for eMDP Program PAN India.

• Developing strategies to explore new regions to generate more business.

• Making power packed presentations to top level management and onboarding them for different eMDP programs.

• Relationship management with the existing clients to cross sell & up sell new upcoming programs.

• Submitting sales report to the management.

• Organizing events and seminars to promote eMDP programs PAN India.

Key Skills:

• Well Spoken & presentable personality.
• Open for travelling. 
• Should be confident enough to deal with high designated personalities.

Must Have Experience/Attributes -
Multi-year experience in Designing & Coding Applications of a successful Online platform
Experience in Designing Distributed Applications @ Scale
Proficiency with scalability and high availability strategies for Java Services & Microservices on distributed platform
Defining solution based on the set of Non Functional Requirements - security, reliability, performance, maintainability, scalability, and usability
Strong Debugging and Troubleshooting expertise
Strong desire and ability to look for and adopt best practices/community driven open source framework and technologies into design deliverables
Should be obsessed with code quality, performance optimization and tools usage to improve productivity/quality
Excellent communication skills and the ability to interface with senior leadership with confidence and clarity
Experience of driving activities to influence code quality and process rigor
Enthusiastically follow technology trends, software engineering best practice and technologies while enjoying the challenge of solving complex problems
Experience of working on E-commerce platform
Experience in Dockers and container orchestration on Kubernetes
Working Experience in Integration Technologies / Middleware like Kafka, Rabbit MQ , ESB
Knowledge on Cloud Ecosystem - Added Advantage