Customer Service Trainee

About the Company:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement without fragmented tools or increased headcount.

About the Role:

MyOperator is looking for a motivated and customer-focused Customer Support Executive to join our dynamic team. This internship offers hands-on experience in handling customer queries, managing support tickets, and gaining exposure to the workings of a fast-growing SaaS company.

Key Responsibilities:

• Respond to customer queries via calls, emails, and support tickets.
• Assist in resolving issues related to panel access, call reports, and login problems.
• Update ticket statuses and maintain accurate customer records using Zoho Desk.
• Collaborate with the support team to escalate complex issues to relevant departments.
• Assist in creating and maintaining FAQs and troubleshooting documentation.

Requirements:

• Good communication skills in English(spoken and written).
• Basic computer proficiency and willingness to learn support tools and CRM systems.
• Strong interest in SaaS, tech support, or customer-facing roles.
• Availability for a full-time (Monday to Saturday, rotational shifts).

What You’ll Gain:

• Practical exposure to customer success and support operations in a SaaS environment.
• Opportunity to work with experienced professionals and learn industry best practices

About us : 

Rekise Marine is a startup focused on enhancing the sustainable utility of oceans through autonomous robotic infrastructure. We develop advanced autonomous technologies for the maritime sector, serving defense and commercial applications globally. Our work spans autonomous surface and underwater vessels and smart port infrastructure, including projects like Jalkapi for the Indian Navy.

About the role :

We are seeking a passionate and driven experienced Senior Robotics Engineer to lead the development and integration of autonomy systems in our next-generation marine robotics platforms. As part of our dynamic startup journey, this role demands deep technical expertise in robotics software and embedded systems, especially in areas like navigation, control, perception, and real-time systems. You will mentor a team of engineers and play a critical role in scaling up core autonomy stacks from simulation to real-world deployment.

This is a hands-on role that involves direct ownership of robotics subsystems and collaboration with cross-functional teams including hardware, embedded systems, and systems integration.

Key Responsibilities :

Technical Leadership

• Lead architecture, design, and implementation of autonomy modules (navigation, control, perception, SLAM, etc.).
• Own system-level integration with sensors, embedded systems, and marine vehicle control systems.
• Establish engineering best practices in ROS2-based development, simulation testing, and CI/CD pipelines.
• Define rigorous testing and validation strategies, developing simulation and field test setups to benchmark perception models against real-world scenarios.

Product Development

• Drive development of robust, scalable code for marine robotics platforms in C++ and Python.
• Guide simulator development to reflect accurate marine dynamics and sensor behavior (e.g., Gazebo, Unity Sim)
• Troubleshoot and debug issues across software and hardware interfaces in test benches and field trials

Team and Project Management

• Mentor and support junior engineers in robotics, controls, and perception development
• Collaborate with program managers to define and track milestones, technical deliverables, and field deployment plans
• Maintain clear documentation, communicate technical findings effectively, and present updates to internal teams, external partners, and research collaborators. 

Required Skills and Experience :

• Bachelor’s or Master’s in Robotics, Mechatronics, Electronics, Computer Science, or related field
• 4+ years of experience in robotics software development, preferably in field robotics or autonomous vehicles
• Proven track record of deploying robotics systems from lab to field
• Strong coding skills in C++ and Python
• Expertise in ROS2, Gazebo/Unity Sim, and Linux-based development
• Solid understanding of control theory, SLAM, sensor fusion, and kinematics
• Familiarity with marine dynamics and sensor integration (IMU, GPS, LIDAR, sonar, etc.)

Good to have

• Experience working with marine or underwater robotics
• Exposure to safety-critical systems or defense tech environments

What We Offer :

• Opportunity to lead core autonomy development in a high-impact defense-tech startup.
• Competitive compensation and performance-linked growth.
• Exposure to real-world deployments and defense projects.
• Collaborative and innovative environment alongside domain experts and naval veterans.

Integration Developer

ROLE TITLE

Integration Developer

ROLE LOCATION(S)

Bangalore/Hyderabad/Chennai/Coimbatore/Noida/Kolkata/Pune/Indore

ROLE SUMMARY

The Integration Developer is a key member of the operations team, responsible for ensuring the smooth integration and functioning of various systems and software within the organization. This role involves technical support, system troubleshooting, performance monitoring, and assisting with the implementation of integration solutions.

ROLE RESPONSIBILITIES

·       Design, develop, and maintain integration solutions using Spring Framework, Apache Camel, and other integration patterns such as RESTful APIs, SOAP services, file-based FTP/SFTP, and OAuth authentication.

·       Collaborate with architects and cross-functional teams to design integration solutions that are scalable, secure, and aligned with business requirements.

·       Resolve complex integration issues, performance bottlenecks, and data discrepancies across multiple systems. Support Production issues and fixes.

·       Document integration processes, technical designs, APIs, and workflows to ensure clarity and ease of use.

·       Participate in on-call rotation to provide 24/7 support for critical production issues.

·       Develop source code / version control management experience in a collaborative work environment.

TECHNICAL QUALIFICATIONS

·       5+ years of experience in Java development with strong expertise in Spring Framework and Apache Camel for building enterprise-grade integrations.

·       Proficient with Azure DevOps (ADO) for version control, CI/CD pipeline implementation, and project management.

·       Hands-on experience with RESTful APIs, SOAP services, and file-based integrations using FTP and SFTP protocols.

·       Strong analytical and troubleshooting skills for resolving complex integration and system issues.

·       Experience in Azure Services, including Azure Service Bus, Azure Kubernetes Service (AKS), Azure Container Apps, and ideally Azure API Management (APIM) is a plus.

·       Good understanding of containerization and cloud-native development, with experience in using Docker, Kubernetes, and Azure AKS.

·       Experience with OAuth for secure authentication and authorization in integration solutions.

·       Strong experience level using GitHub Source Control application.

·       Strong background in SQL databases (e.g., T-SQL, Stored Procedures) and working with data in an integration context.

·       Skilled with Azure DevOps (ADO) for version control, CI/CD pipeline implementation, and project management.

·       Experience in Azure Services, including Azure Service Bus, Azure Kubernetes Service (AKS), Azure Container Apps, and ideally Azure API Management (APIM) is a plus.

GENERAL QUALIFICATIONS

·       Excellent analytical and problem-solving skills, with a keen attention to detail.

·       Effective communication skills, with the ability to collaborate with technical and non-technical stakeholders.

·       Experience working in a fast paced, production support environment with a focus on incident management and resolution.

·       Experience in the insurance domain is considered a plus.

EDUCATION REQUIREMENTS

·       Bachelor’s degree in Computer Science, Information Technology, or related field.

About PinnacleU HR

We’re a fast-growing HR consultancy that helps startups and job seekers find their perfect fit. Our clients range from disruptive startups to scaling giants across industries like SaaS, EdTech, FinTech, Travel, L&D, Consumer Electronics, AI platforms, and more.

We're on a mission to make hiring smarter, faster, and more human. If you thrive in fast-paced environments and love building lasting relationships, we’d love to meet you!

Role Overview

We’re looking for a high-energy Business Development Executive who’s ready to hustle, own their pipeline, and grow with us. You’ll drive B2B client acquisition, nurture leads, and unlock new opportunities across our growing verticals.

What You’ll Do

• Identify and reach out to potential clients (startups, enterprises, etc.) in need of recruitment solutions
• Build and manage a sales pipeline – from lead generation to closing deals
• Conduct product/service pitches over email, LinkedIn, and calls
• Collaborate with internal teams to deliver customized solutions
• Maintain CRM hygiene and track metrics to hit targets
• Represent PinnacleU in a professional, persuasive, and consultative manner

What We’re Looking For

• 1–3 years of experience in B2B Sales/Business Development (HR services background is a plus)
• Excellent communication skills (spoken + written)
• Go-getter attitude with strong ownership and accountability
• Ability to work US hours (5 PM–2 AM IST)
• Comfortable in a hybrid work model

Why Join Us?

• High-growth role with leadership potential
• Young, driven, and passionate team
• Competitive compensation with performance bonuses
• Real impact in shaping the hiring ecosystem for India’s top startups

What does the role look like?

Software Development Engineers FE will be responsible to participate in all stages of the software product development life cycle. This will include analyzing system and user requirements, designing software flowcharts, creating user interfacing applications (Web Or Mobile) , troubleshooting bugs, and running tests to improve system functionality.
An ideal candidate would be someone who has proficiency in Flutter and JavaScript frameworks, good analytical skills, the ability to anticipate issues and frame remedial actions, and excellent teamwork skills.

What will you be doing?
● Write simple, efficient, and maintainable code.
● Design, develop, scale and maintain User Application written in JS or Dart.
● Manage individual priorities, deadlines, and deliverables.
● Validating the functionality and security of the application.
● Function well in a fast-paced, rapidly changing environment
● Ensuring best coding standards and practices to improve and maintain quality.
● Meeting with the engineering and product team to discuss project definitions and goals.

What will you need ?
● Bachelor/Master degree in CS or related field from a reputed college
● Sound knowledge of JavaScript or Flutter technologies.
● Solid grip on the programming basics like DS and algorithms, OOPS.
● Understanding & experience with restful APIs and microservice architecture
● Prior experience in start-ups or health-tech will be a plus

Role Summary:

Lead and drive the development in BI domain using Tableau eco-system with deep technical and BI ecosystem knowledge. The resource will be responsible for the dashboard design, development, and delivery of BI services using Tableau eco-system.

Key functions & responsibilities:

· Communication & interaction with Project Manager to understand the requirement

· Dashboard designing, development and deployment using Tableau eco-system

· Ensure delivery within given time frame while maintaining quality

· Stay up to date with current tech and bring relevant ideas to the table

· Proactively work with the Management team to identify and resolve issues

· Performs other related duties as assigned or advised

· He/she should be a leader that sets the standard and expectations through example in his/her conduct, work ethic, integrity and character

· Contribute in dashboard designing, R&D and project delivery using Tableau

Experience:

· Overall 3-7 Years of experience in DWBI development projects, having worked on BI and Visualization technologies (Tableau, Qlikview) for at least 3 years.

· At least 3 years of experience covering Tableau implementation lifecycle including hands-on development/programming, managing security, data modeling, data blending, etc.

Technology & Skills:

· Hands-on expertise of Tableau administration and maintenance

· Strong working knowledge and development experience with Tableau Server and Desktop

· Strong knowledge in SQL, PL/SQL and Data modelling

· Knowledge of databases like Microsoft SQL Server, Oracle, etc.

· Exposure to alternate Visualization technologies like Qlikview, Spotfire, Pentaho etc.

· Good communication & Analytical skills with Excellent creative and conceptual thinking abilities

· Superior organizational skills, attention to detail/level of quality, Strong communication skills, both verbal and written

What you need to have:

Position : Database Programmer:

Job Description / Required Skills

• Strong experience in Database design for complex web and mobile application, including writing complex store procedures, function, triggers and ad-hoc queries.
• Hands-on development experience with T-SQL.
• Strong experience on Database designing, normalization, optimization and performance tuning.
• Experience in advanced SQL programming, problem-solving and analytical skills.
• Experience in security, troubleshooting and optimizing the performance of databases and stored procedures.
• Experience in Refactoring/troubleshooting existing databases as needed.
• Deep understanding of referential integrity and indexing.
• Assisting with production database issues and helping to troubleshoot and isolate the root cause of issues and provide issue resolution by interacting with Developers.
• Ability to estimate development tasks accurately and meet agreed upon deadlines.
• Understanding of code promotion, version control and QA procedures.
• Good Communication skills.

Technical Skills:

• MySql, MS-SQL, SQL Server Management Studio and SQL Server Profiler.
• PostgreSQL
• DCL, DDL, DML Scripts.
• T-SQL, SSRS and SSIS
• OS Environments: Windows XP/Windows 7, Windows Server 2003/2008

Experience         :               3 to 4 years

Qualification       :               B. Tech/BE/MCA/MSC Computers

Location               :               Mumbai

React Native Developer