Customer Service Trainee

Urgent Job Openings – Part-Time & Full-Time Positions Available!

We are actively seeking motivated individuals remote workers for part-time and full-time roles.

Earn a daily salary – Get paid every day!

Qualifications:

No prior experience required

Assist with Online operations

Strong communication skills

Ability to work independently and as part of a team

Punctual and reliable

 Basic English required

Perks & Benefits:

Flexible hours

Work from anywhere

Supportive team & growth opportunities

If you're interested in joining our team and want more information, please DM me today!

Don't miss out on this amazing opportunity!

Job Description: We are seeking a talented Java Full Stack Developer to join our team.

We are solving complex technical problems in the financial industry and need talented software engineers to join our mission and be a part of a global software development team. As a Java Full Stack Developer, you will be responsible for designing, developing, and maintaining enterprise applications using Java and Angular.

You will collaborate with cross-functional teams to define, design, and ship new features, and you will work closely with Architects to ensure the technical feasibility of designs and implement them accordingly.

Required Skills: 

• Exp. - 5 to 9 years. 
• Experience in Core Java 8 and above, Spring (including Core, WebMvc, Batch, Cloud etc). 
• Extensive experience in developing enterprise-scale n-tier applications for financial domain. Should possess good architectural knowledge and be aware of enterprise application design patterns. 
• Should be able to analyze, design, develop and test complex, low-latency client-facing applications. 
• Develop user interfaces for modern web applications using Angular. 
• Experience with HTML5, CSS3, and JavaScript. 
• Good development experience with RDBMS, preferably DB2/Sybase databases. 
• Good knowledge of multi-threading and high-volume server-side development. 
• Basic working knowledge of Unix/Linux. 
• Excellent problem solving and coding skills in Java. 
• Strong interpersonal, communication and analytical skills. 
• Should be able to express their design ideas and thoughts. 

Good to have Skills: 

• Prior experience in investment banking / capital markets. 
• Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform. 
• Knowledge of DevOps practices and CI/CD pipelines. 
• Familiarity with Agile methodologies. 
• Contributions to open-source projects. 
• Relevant certifications (e.g., Angular, Java). 

Software Engineer – Tech Lead

- You are your own master.  We don't preach you, we just allow you to Innovate, Iterate, Learn and Adapt

- Work with one of India's leading fintech unicorn company

- ESOPs in the company

Requirements

• 6+ yrs of exposure in the art of writing code and solving problems on large scale.
• Should be language agnostic, with extensive and expert programming experience in any one programming language (strong OO skills preferred).
• Deep experience in at least one general programming language. Preferred (Java,Scala, C++)
• A solid foundation in computer science, with strong competencies in data structures,

algorithms, and software design.

• Worked end to end on 2-3 complex projects
• Worked in startup like environment with high levels of ownership and commitment
• Experience in building highly scalable business applications, which involve implementing

large complex business flows and dealing with huge amount of data.

• Extensive experience on working with distributed technologies like Kafka, MongoDb,

Redis/Aerospike, MySQL, AWS etc

• Experience with multi-threading and concurrency programming
• Ability to switch between the technologies and learn new skills on the go.

Roles and responsibilities

Drive discussions to create/improve the product, process and technology

• Build abstractions and contracts with separation of concerns for a larger scope
• Rapid prototyping
• Robust and scalable web-based applications
• Do high-level design with guidance; Functional modelling, break-down of a module
• Thinking platforms & reuse, the open-source contribution will be a plus
• Do incremental changes to architecture: impact analysis of the same
• Do performance tuning and improvements in large scale distributed systems
• Mentor young minds and foster team spirit

Responsibilities of candidate include:

• Calling and visiting customers 

• Collect payment

➢ Demonstrates ownership to resolve challenging customer issues, escalating 

when necessary.

➢ Call customers with overdue accounts. 

➢ understand and explain benefits of repayment and credit history of 

customer. 

➢ Correct customer misunderstanding on product policy and terms.

 ➢ Set up payment plan and follow-up schedule. 

➢ Educate customer on consequences for late payment.

 ➢ Escalate difficult or unusable case to team leaders. 

➢ Provide feedback on reason for default to team Leader.

Requires candidates who is fluent in English and Hindi or English and 2 South Indian Languages

Age criteria 20 to 29 Years

Location- KR Puram, Bangalore

Primarily we look for below following criteria :

• Good requirement gathering / BA skills
• Experience of Agile framework
• Domain – BFS : Wholesale / Retail etc. 
• Data Analytics & AI, Digital Banking experience

What we are looking for?

A React JS Developer to manage a project for one of our biggest clients in the banking domain. The Individual should be passionate about technology, and experienced in developing and managing cutting-edge technology applications.

Technical Skills:

• 4 - 8 years experience in various software development/maintenance roles and proven experience working on React projects under an Agile /Scrum methodology and extensively used 

    React JS (Must Have)

    C#, .Net Core (Good to have)

    Web API

    JQuery

   HTML5

    Version control systems like GIT.

• Experience in doing peer reviews and code reviews.
• Unit Testing Frameworks like Jest and karma
• Exposure to Source control like TFS, GIT
• Understanding of Agile methodologies
• Experience with Real Estate IT systems would be an advantage.
• Understanding of Enterprise Frameworks, Release procedures, understanding of development environments.
• Demonstrated ability in communicating with business users and assessing their needs.
• Demonstrated ability in providing solutions and working through the full development life cycle.
• Experience in progress reporting to management.
• Time Management Skills.
• Analytical and problem-solving skills.
• Excellent troubleshooting and communication skills.
• Have the ability to provide constructive criticism in an inoffensive manner and be willing to help the team achieve the sprint goal. 
• Other duties as required.
• Participate in requirements analysis
• Write clean, scalable code using React
• Test and deploy applications and systems
• Refactor and debug code.
• Develop documentation throughout the software development life cycle (SDLC).
• Expert in applications and provide technical support.
• Work closely with Solution Architect in designing applications. 
• Write unit tests/functional tests/integration tests as per the definition of done for the Scrum team. 
• Write and verifies code that adheres to the acceptance criteria 
• Development according to best practices as per industry standards. 
• Post Implementation Support and production support. 
• Work closely with Architects and Scrum Masters to ensure the team attains continuous improvement 
• Have the ability to provide constructive criticism in an inoffensive manner and be willing to help the team achieve the sprint goal. 
• Ability to meet with clients as and when needed to discuss technical issues

Behavioral Skills:

• Resolve technical issues of projects and Explore alternate designs
• Participates as a team member and fosters teamwork through inter-group coordination within the modules of the project.
• Effectively collaborates and communicates with the stakeholders and ensures client satisfaction
• Train and coach members of project groups to ensure effective knowledge management activity.

Certification:

• Any relevant certification would be added advantage

• Researching possible business opportunities, prospecting new clients through various sources and building a pipeline of prospects
• Reaching out to potential clients via cold calls and cold email
• Understanding the business requirements of the clients and accordingly pitching the company’s products/services
• Educating the new clients and also updating the existing clients about any product/service improvements/updates
• Answering any concerns or queries raised by the clients in a timely manner
• Following up with the clients to ensure that their show of interest is retained and converted to business for the company
• Negotiating and closing the sales deal by handling all the relevant operational activities as well during the process
• Collecting feedback and suggestions from the clients in regular intervals and reporting the same to the management
• Ensuring compliance of relevant rules, laws & regulations
• Updating and maintaining a database of prospects, sales figures etc. and reporting the same to the management in regular intervals
• Working in coordination with internal stakeholders such as various teams and external stakeholders such as clients

Desired Candidate Profile

• Graduation is a must
• Relevant work experience of minimum 2+ years in inside sales
• Previous experience of handling a CRM, using an email outreach tool and prospecting is required
• Willingness to work remotely
• Excellent communication skills- Advanced level proficiency in English is required
• Excellent negotiation and presentation skills