Customer Service Executive who can take bookings and address user's needs on call

An Interior Design Executive is a sales professional who generates leads, qualifies customers, and closes sales for interior design services primarily through phone and digital communication. This role involves understanding customer requirements, providing company and product information, building rapport, and coordinating with sales and design teams. Key responsibilities include lead generation, client engagement, and CRM maintenance, often requiring experience in sales, especially within the interior design or related fields.

Core responsibilities

Lead generation: Proactively making outbound calls and responding to inbound inquiries to identify and qualify potential clients.

Client engagement: Acting as the first point of contact, understanding client needs, and providing detailed information about design services and pricing.

Sales support: Collaborating with interior designers and sales teams to develop solutions and present proposals to clients.

Customer relationship management: Maintaining detailed lead data in a CRM system and ensuring timely follow-ups.

Internal coordination: Working with other teams to address customer requests and provide feedback on marketing efforts.

Required qualifications

Experience: Previous experience in sales, particularly telesales or inside sales, is often required. Experience in the interior design, real estate, or modular furniture industries is preferred.

Skills: Strong communication and interpersonal skills, the ability to build rapport, and a track record of achieving sales targets are essential.

Technical proficiency: Experience with Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software is common.

Other: Some roles may require knowledge of interior design trends and concepts, though this is often a plus rather than a strict requirement.

Job Responsibilities:

Make outbound calls to potential customers.

Explain health insurance products clearly and accurately.

Convince customers politely and close sales.

Follow up with interested leads and maintain call records.

Update daily call status and reports.

Maintain professionalism and good customer interaction.

Other Requirements:

Must speak Kannada fluently and have basic English knowledge.

Good communication and convincing skills.

Comfortable with calling and sales roles.

Freshers with a positive attitude are welcome.

Willingness to learn and grow in telesales.

Immediate joiners preferred.

We are the largest and most active online platform for international education!

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Today, Yocket is the largest community-driven online platform for international education. We help the study abroad aspirants by connecting them to the best universities over the world. Till date, we have helped more than 10,00,000 students across countries pursue their higher education.

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At Yocket, we strive to help our employees find passion and purpose. Join us in changing the way students make their decisions about education. If you wish to create an impact and help students get the best education by taking our vision ahead, we would love to have you in our team!

Key responsibilities:

The employee will be involved in direct sales.

Internship to 1 year of experience in Sales

He/She will be responsible for building rapport with students and their parents.

Needs to have an understanding of the student profile.

Good to have CRM knowledge

Good target records

Open to making from different sources

Open to traveling

Open to attending Virtual events and Physical events/seminars/Webinars

Requirements

1 to 3 years of experience in Sales

Bachelors degree or equivalent experience.

Excellent written and verbal communication skills.

Highly organized with excellent attention to detail.

Prior experience in sales/knowledge of sales tools

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