Customer Service Executive who can take bookings and address user's needs on call

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EXCELLENT OPENING FOR USA ENERGY SALES PROCESS (INBOUND & OUTBOUND) - PayGeek is hiring for its captive process (www.letuscompare.net) in New Town, Kolkata for the USA Energy Sales Process (Inbound / Outbound Telesales) and offers you the opportunity to come and join Immediate with the below benefits:
As an International Sales Executive in our company, your primary responsibility is to drive sales and revenue generation for the company by engaging with potential customers from the US. You will be responsible for handling inbound sales calls, building relationships
Note Opportunity Type: Work From Office (Please don't apply if you are looking for a work from home option, but we do provide pickup & drop)
Desired Candidate Profile
* Should have convincing Capabilities and selling skills.
* Excellent English Communication Skills.
* Basic Computer Knowledge.
* Qualification No Bar.
* Min 1 year experience in Outbound Sales Process. (Tech Support experience not counted) .
Perks and Benefits
* Fixed Shift with Fixed Week OFF (Sunday & Saturday)
* Office Timings: 7:30 PM - 5:00 AM (Night Shift)
* Salary on Time (1st of every month).
* No Salary Deduction for Target
* Monthly Performance Bonus.
* Uncapped Incentives & Commissions.
* Referral Bonus.
* Pickup & Drop or Transport Allowance Provided.
* No Salary Deduction for Target
* Monthly Performance Bonus.
To apply call HR Team
JOB DETAILS
Job Title: Call Associate Executive required For US Energy Sales Process | Night Shift
Company: Paygeek Soft Solutions ( DWC Technologies )
PayGeek is hiring for its captive process (www.letuscompare.net) in New Town, Kolkata for the USA Energy Sales Process (Inbound / Outbound Telesales) and offers you the opportunity to come and join Immediate with the below benefits:
Opportunity Type: Work From Office (Please don't apply if you are looking for a work from home option, but we do provide pickup & drop)
Salary Range: ₹15,000.00 - ₹28,000.00 per month
For any query please call HR Team -Tania Fatema
( call & whatsapp )
Office location Address :
Mani Casadona, 10th Floor, Office # 08 Plot #2 F/4, Action Area, Action Area 1D, #2 F, Newtown, Kolkata, West Bengal 700156 .
PlanetSpark is on a mission to build the next generation of confident speakers and creative writers. We are a global company impacting over 13 countries through live 1:1 personalized classes on Public Speaking and Creative Writing through handpicked top 1% of teachers. Our kids participate in gripping debates, create viral YouTube videos, start their own podcast channels, perform stand-up comedy, write nail-biting mystery stories, and become confident and fearless speakers. PlanetSpark is on its journey to becoming the global leader in the large and untapped communication skills segment. We are Series B funded by some top VCs and are on a 30% month-on-month growth curve. We have our footprint in India, the Middle East, North America, and Australia. Join a passionate team of over 500 young and energetic members and 400+ expert and handpicked teachers on this roller coaster ride to build the most loved brand for kids who will move the world! For more updates, please subscribe to our Instagram handle:
https://www.instagram.com/planetspark/
Roles and Responsibilities:
1. Conduct demo classes as per the PlanetSpark content and methodology
2. Ensure amazing demo experience for the child and parent
3. Conduct regular classes (post enrolment) using in-house curriculum
4. Ensure timely feedback to the child
5. Adhere to the schedule for the demo as well as regular classes
What are the behavioral attributes that we are looking for?
1. Excellent Teaching skills
2. Excellent attention to detail, strong communication skills both written and verbal
3. Ability to build strong relationships with the child/ learner and make the class fun-based learning.
4. Tech savvy
Eligibility Criteria:
1. Excellent Verbal and written communication
2. Willing to work 6 days a week (should be available on Saturdays & Sundays)
3. Willing to invest 3-4 Teaching hours every day
4. At least 1 year of English Teaching experience (Freshers from BA English and MA English are eligible)
5. Should have good Wi-Fi and a Laptop with Webcam
Benefits:
1. Flexible working hours
2. Work from home
3. Exposure to teaching international students
Shifts you can opt for:
- 3pm to 10 pm IST (India kids)
-6pm to 11 pm IST (India kids)
-6pm to 11 pm IST(Europe/UAE kids)
-10 pm to 2 am IST(US/Canada Kids)
-4 am to 8 am IST(US/Canada Kids)
About Company:
http://www.keka.com/" target="_blank">Keka is one of the fastest growing SaaS products in India and has quickly grown to a leader position in its segment in shortest time. With happy customers who refer Keka to others, Keka is on its way to becoming the market category leader in India. We are on a mission to provide best employee experience for companies across the globe and we are looking for awesome folks to join our team.
The Business Development role is more than a sales job at Keka. As an early member of the team you will be able to influence and shape the entire sales development process.
You'll be responsible for prospecting, nurturing, solving problems for customers, and closing deals. As a true business consultant, you'll have to learn about the HR and Payroll domain, our product, contrast with competition and provide the most apt solutions to customers.
You’ll be accelerating the sales cycle, so were looking for a strong communicator who demonstrates a natural instinct for exceeding goals, resourcefulness, and a thirst for excellence.
Job Description:
As a member of business development team,
· Your primary responsibility is to ensure the regions sales target is met consistently.
· You need to deal with startups, SMEs and large enterprises and help them with the right solution.
· You need to have right attitude and should be a constant hustler.
· You need to make the region a profit center for the organization.
· You will be solely responsible for all the business development activities including identifying potential partners, attending industry events and building a network.
· You need to constantly do competitor analysis, so we position ourselves better in the market.
· You need to collaborate tightly with senior management & cross functional departments like product team, customer success team to serve customers better.
· With the help of customer success team, you must ensure that existing clients are retained hence reducing the attrition.
Our client is a decade-old software development company, that offers its clients a wide range of customized web, mobile, and eCommerce tools and software. They are known to use advanced languages and platforms used to build reliable, secure, and scalable solutions for their business clients as well as individual customers. Their disruptive craftsmanship and strategy help in high-performance growth and allows customers to transform digitally and competitively.
Their products are being used by most of the banks and NBFCs in India, apart from clients from other industries. The founder is an IIM and MDI alumni and has experience of more than 13 years in business and strategic roles in MNCs. The company has been accredited by the government as a premier IT company, committed to quality and driven by customer success.
- Identifying and prospecting potential buyers through various sales processes.
- Maintaining relationships and working closely with cross-functional teams for account management.
- Identifying client needs and suggesting appropriate products/solutions.
- Closing the sale through smart and strategic approach.
- Visualizing, managing and achieving targets.
- Making multi-channel follow-up – helping uncover new deals and nurturing existing opportunities.
- Presenting detailed information and responding to questions from managers, clients, and customers.
What you need to have:
- B.E/B.Tech/BCA candidates having good experience in IT SAAS Sales.
- Experience in online bidding portals like fiver, freelancer, upwork, php
- Must be an MBA Graduate with good communications skills.
- Flexible for 6 days working.
- Should be able/willing to attend inbound calls.
Founded by well experienced healthcare professionals and engineers this one of a kind startup is disrupting the healthcare space by offering hassle free personalised digital therapeutic solutions.
What you will do:
- Updating the CRM/ Dashboard with the relevant information obtained from the call
- Following up with the prospects as per their requested time
- Closing the sales within the sales cycle
Desired Candidate Profile
What you need to have:- BSc or M.Sc in Nutrition and Dietetics
- Telesales experience of 18 months or more (at one organisation)
- Excellent communication skills in English & Hindi
- Multiple Languages will be an add on benefit
- Exceptional communication and influencing skills
- Ability to deliver sales pitch in a consultative manner
- Confidence and empathy while on the call
- Good listening skills
Professionals should have a good fluency in Kannada / Malayalam ( Vocal Skills )
Advising students & parents with concern to different career opportunities post 12th grade & graduation, helping them to overcome the difficulties & dilemma in opting for the preferred career options.
Selected intern's day-to-day responsibilities include:
1. Engage in market research
2. Reach out to build optimal service operations network
3. Establish operations in new geographies
4. Be the company's face on ground, maintain relations with clientele and help foster growth
Only those candidates can apply who:
- are available for full time (in-office) internship
About Simplilearn:
Simplilearn.com is the world’s largest professional certifications company and an Onalytica Top 20 influential brand. With a library of 400+ courses, we've helped 1 million+ professionals advance their careers, delivering $5 billion in pay raises. Simplilearn has over 750 employees worldwide and our customers include Fortune 1000 companies, top universities, leading agencies and hundreds of thousands of working professionals. We are growing over 200% year on year and having fun doing it.
Who are we looking for?
This role would be part of the B2C sales function for our India / International Business Groups. He/she would drive the new customer acquisition, customer relationship management, Operations & reporting.
What should you do?
• New Customer Acquisition
• Conversion of leads received through various marketing channels
• Preparing short-term and long-term sales plan towards reaching the assigned goals
• Consistently achieve revenue targets in line withteam/organizational objectives
• Proactively identifying cross-selling/up-selling opportunities with the existing customers
• Identifying references through the existing customer base to increase the sales pipeline
• Customer Relationship Management
• Understand the customer requirement and pass on the insights towards the product portfolio improvement based on the customer interaction / feedback
• Key Account Management
• New account development
• Operations and Reporting
• Managing pre-sales to post-sales support activities for the assigned products/geographies and ensuring the highest customer satisfaction

