Customer Service Executive who can take bookings and address user's needs on call

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- Managing entire sales life cycle: starting from engaging with the large volume of well-qualified leads till the final conversion i.e. enrollment in the assured job opportunity programs.
- Answering potential customer questions, and taking up follow-up and negotiation calls to provide necessary clarifications to close the deal.
- Create new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
- Counseling prospects via call, email or video call.
- Planning for daily, weekly and monthly targets, updating and maintaining MIS reports.
- Responsible for student admission and achieve their targets, close sales and achieve quarterly quotas.
- Bring market & consumer insights to influence product & offering.
Desired Candidate Profile :-
- 1-3 years of experience in Inside sales/tele sales experience in a B2C environment (education industry preferred).
- Exposure to technology skills or willing to learn & understand them.
- Consistent track record of achieving revenue targets (Monthly / Quarterly).
- Telesales experience from EdTech or BFSI with experience working in a target driven environment.
- Excellent written & spoken English and pitching skills.
- Hunger to learn & grow everyday
Skills Required :-
Excellent communication skills
Problem-solving skills
Hunger and hustle
Growth mindset
High learnability
Required Experience and Qualifications :-
Any graduate in any specialization
Performance-based incentives
Food allowance
Paid time off
Schedule:
Day shift
Responsible for acquiring or generating business through tie-ups with trade associations, government agencies.
Responsible for seting up meetings with government agencies and other related associations
Building alliances with government agencies and associations through cold call.
Candidate should have handled institutional sales and has dealt with governement agencies.
Candidate should have zeal and passion to work in a startup
Candidate should have ability to generate business through tele sales.
Description
Company Description:
Ivan is a family of professionals formed with passionate and dedicated thoughts, dreams and determination. We were formed with a vision to offer startups and enterprises the opportunity to take their business to a new height with something unique, which helped us in shaping up Ivan. Our dream was to pump up global and national businesses with the rare combination of expert strategies, ultimate IT solutions, creative designs, and development solutions, which we achieved with excellence. There is no looking back since then. Today, we are an ultimate technology destination delivering 360° IT consulting solutions, globally.
Hiring going on for Web Consultant profile in website process.
Walk In interview is going on
Responsibilities
To communicate with clients to determine the scope of website development projects, implement SEO strategies to increase traffic flow to websites, and maintain websites.
• To manage customer queries and cold calling for a B2B Website Process in International Market.
• Will be responsible for new business development (Acquiring new business) and maintain relationship with new and existing clients.
• Would be dealing in Web/Mobile App and Digital Marketing Domain.
• Preparing progress updates and documenting website development processes.
Requirements
- Fluency in English is mandatory.
- Should have experience in any outbound/inbound sales process
- Basic knowledge in computer operation.
- Learning mindset.
Opening for US Shift/Australia
Benefits:
Five days working, Saturday & Sunday fixed off
Free Drop facility
Fixed Salary with huge incentive
Growth Opportunity
Thanks & Regards,
Sudakshina Mitra
HR - Team Lead
English Content Writer Job Description
- Research industry-related topics (combining online sources)
- Write a clear marketing copy to promote our products/services
- Prepare well-structured drafts using Content Management Systems
- Proofread and edit blog posts before publication
- Submit work to editors for input and approval
- Coordinate with marketing and design teams to illustrate articles
- Conduct simple keyword research and use SEO guidelines to increase web traffic
- Promote content on social media
- Ensure all-around consistency (style, fonts, images, and tone)
- Update website content as needed
Web and SEO writing experience
Immediate Joining
IT Company
Full Time office Job
WriterArena is looking for experienced content writers to write blog posts, articles, social media posts, rewrites, news reports, and social media engagement.
Responsibilities:
- Create well-researched content for online publications and social media platforms.
- Use search engine optimization (SEO) strategies in writing to increase a website's online visibility in search results.
Prerequisites:
- Excellent command of the English language, including idioms and current trends in slang and expressions
- Strong willingness to improve and hone their craft
Job Responsibilities:
- Having a proactive customer support approach
- Testing product features as assigned
- Build & strengthen customer relationships
- Lead scoring and qualification
- Manage incoming chats, emails and handle appropriate follow-up calls and emails
- Address, resolve, and record any customer issues that arise pertaining to business growth, billing, and general account satisfaction
- Demonstrate the value of the platform to our customers every day by providing amazing customer support
- Maintain existing customer success metrics and data as directed
Job Requirements:
- Excellence at Googling stuff and spoken English
- Ability to meet deadlines and decent depth of thought process
- Capable of operating without much supervision while still producing results
- Not being camera shy and great presentation skills
- Motivation to pursue customer success as a career
- Understanding the basics of customer support such as treating customers with respect, empathy, and understanding
- Technical understanding and ability to troubleshoot and resolve technical problems
Note: The applicant should be comfortable with both the timings, Day Shift Timings as well as the US Shift Timings.Shifts will be rotational.
Brownie Points If - You are great at video presentation and love engaging with customers through videos
2. Engage with prospects to understand their unique and specific pain points and produce compelling business cases to meet their needs
3. Develop and implement a scalable sales process from prospecting/demand generation through contract execution
4. Work with internal team members to ensure successful onboarding and implementation for new clients
5. Collaborate with internal product teams and provide feedback from the field to help shape future development
Role : Employee need to attend the calls and help the existing customer with there queries . There are no Targets , No sales . It’s totally a Inbound Process.
Salary:
- Fresher : 15K IN HAND , CTC-17K
- Experienced: Hike 15-25%
Facility :
- Pick and drop
- Rotational Shifts
- Rotational offs
- Bank Holidays offs











