Customer Service Executive who can take bookings and address user's needs on call

💪 What You’ll Do:

✔️ Source and screen candidates

✔️ Take screening calls (we’ll train you)

✔️ Schedule interviews like a pro

✔️ Support senior HRs on live hiring

✔️ Keep dashboards neat and updated

🔍 You’re the right fit if you:

✅ Have a laptop + fluent English

✅ Live in Bangalore (or can relocate ASAP)

✅ Are confident, curious, and love talking to people

✅ Want real HR experience and career growth

🎁 What’s in It for You:

🚀 Real, hands-on HR work (no boring intern stuff)

👩‍🏫 Mentorship from experienced HR pros

🎯 Career growth that starts from Day 1

🤝 A fun, young, people-first culture

📈 A chance to step into the world of HR + startups

Position – Customer Service Executive (Chat/Email Process)

As a Customer Service Executive (Chat/Email), you will be responsible for providing excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!

Customer Service Executive Duties:

· Respond promptly and professionally to customer inquiries received through email and chat platforms.

· Provide accurate information and support to customers, addressing their concerns and resolving any issues they may have.

· Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations.

· Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution.

· Demonstrate strong written communication skills, including proper grammar, punctuation, and attention to detail.

· Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers.

· Collaborate with internal teams to resolve customer issues and improve overall customer experience.

· Meet or exceed productivity and quality standards set for the role.

· Maintain customer data and records accurately in the designated systems. 

Candidate Qualifications & Skill Requirements 

· Candidate should ideally have 2 - 5 years of experience in the similar profile  

· Graduate (Any)

· Previous experience in customer service or a similar role is preferred.

· Strong written communication skills in English, including excellent grammar, punctuation, and spelling.

· Proficiency in typing with a high level of accuracy and speed.

· Ability to multi-task and effectively manage time in a fast-paced environment.

· Good problem-solving skills and the ability to think critically.

· Excellent interpersonal skills with a customer-centric approach.

· Proficiency in using computers and knowledge of email and chat platforms.

Job Title : Business Development Associate

Location : Gurgaon

Working : Work from office (WFO )

Industry : Ed Tech

Functional Area : INSIDE SALES

Shift: Day Shift / Night Shift ( optional )

Roles & Responsibilities :

The sales Representative at Planetspark will be responsible for assisting and guiding the right offering/course to the consumers and getting them to purchase the right learning course.

Responsibilities:

● Understanding the offerings for the students and guiding them throughout the process to choose the right option for them

● Initiating phone conversations with parents who complete the demo classes for their kids.

● Intensely following up with the prospects and closing the sales within the sales cycle.

● Diligently communicating and priming the lead through channels like email, and calls.

● Ensuring accurate and proper record-keeping of call information in electronic and digital format.

● Achieving the monthly targets while completing all the input metrics targets,

Hiring Criteria

Training Period :- 21,428. ( Stipend +Incentive)

Salary Range : (CTC) - 6,50,400/-

Skill Required - Excellent Communication

Exp Required : 6Months -2 Years ( fresher also welcome)

Minimum Education : Graduation

2018,2019,2020,2021,2022,2023

Important Criteria -

Willing to work 5 days a week.

Willing to work in a Start-up (High Intensive learning and Rapid

Growing atmosphere)

Job Location – Gurgaon 

JOB Description

1. Sales

2. Client Calling And Meeting Setup

3. Attend Clients Meetings Online And Offline

4. Sales-Based Campaign Planning.

5. Responds To Requests For Information From The Media.

6. Establishes And Maintains Cooperative Relationships With Consumers, Community, Employees, And Public Interest Groups.

7. Plans Or Directs The Development Of Programs To Maintain Favourable Public And Stakeholder Views Of The Organization’s Agenda And Accomplishments.

8. Coaches Client Reps In Effective Communication With The Public And Employees.

9. Analyses The Organization’s Objectives, Promotional Policies, And Needs To Build Public Relations Strategies That Influence Public Opinion And Promote Products, Ideas, And Services.

10. Maintains The Organization’s Image And Identity.

Key Roles & Responsibilities

•            Cold Calling.

•            Sales Pitch.

•            Understanding the Client's requirements and suggesting a possible solution.

•            Set-Up and attend a face to face meetings with clients.

•            Everyday Reporting through WhatsApp, Emails

•            Once a week face to face meeting with the supervisor.

• Themselves Make Outbound Calls to Prospects
• Manage a Team of 1-3 Sales Guys.
• Leading Sales teams to reach Sales targets.
• Provide detailed and accurate sales forecasts.
• Recruit, hire, and train sales team.
• Maintain a proper follow up format with whole team
• Explaining the services of Hedgehomes over call and in person to the clients
• Assisting the Prospects in site visits to various real estate projects briefing them
  about the pros and cons of individual location and project.
• Analyzing the requirement of the prospect and finding a suitable project for him/her.
• Supporting business development through active lead nurturing and developing prospect relationships
• Work on CRM software tools.

We are looking for Business Development Executive to handle the calls in US region with having experience 3 to 4 years as BDE.

We are looking to hire an experienced Business Development Executive to join the TechUnity team. If you're serious about your next job, TechUnity is an ideal company for you.

We are looking for Sales Representative to handle the calls in US region with having experience 3 to 4 years as Sales Person.

We are looking to hire an experienced Sales representative to join the TechUnity team. If you're serious about your next job, TechUnity is an ideal company for you

Responsibilities for Sales Representative

Prospect and qualify new sales leads

Schedule meetings and presentations with prospects

Create, plan, and deliever presentations on company products

Track all sales activities in company CRM system and keep current by udpating account information regularly

Communicate customer and prospect product pain points to appropriate departments

Maintain a well-developed pipeline of prospects

Develop strong, ongoing relationships with prospects and customers

Meet and/or exceed quotas

Coordinate with other team members and departments to optimize the sales effort

Qualifications for Sales Representative

Bachelor's degree in Business, Marketing, Communications, or related field

2-4 years of sales experience

Proven ability to meet and exceed sales quotas

Proven track record of successfully managing customer relationships

Excellent interpersonal skills

Highly self-motivated

Strong verbal and written communication skills

Proficient in Microsoft Office

Working knowledge of CRM systems

Looking for a self-driven energetic, focused, result oriented DGM- sales for Noida location. The incumbent should have at least 8 years of experience in selling Digital solution to enterprises in digital agency and enterprises. Candidate should have a successful track record of achieving sales targets.

Must have exposure to interaction with senior-level executives and should have excellent communication & relationship management skills.

• Build up a strong understanding of the Sales process both from a product perspective as well as from a market perspective.

• Developing and maintaining a relationship with clients through ensuring effective account management. Ensuring customer retention through building long-term mutually beneficial relationships with clients.

• Actively seek and enable new revenue opportunities for business enhancement.

• Work with new and existing clients to drive business and revenue through product enhancement and product marketing.