Customer Service Executive who can take bookings and address user's needs on call

Job Title: Chat Support Executive (Non-Voice Process)

Location: Ahmedabad

Role Overview:

We are looking for enthusiastic and customer-focused individuals for the role of Chat Support Executive. In this position, you will assist customers through non-voice channels such as chat, email, and social media, ensuring quick, accurate, and empathetic resolutions. Your ability to communicate effectively in writing will play a key role in delivering an exceptional customer experience.

You will work closely with the Team Lead and contribute to enhancing customer satisfaction and overall team performance.

Key Responsibilities:

• Handle customer queries via chat, email, and other non-voice platforms.
• Provide prompt and effective resolutions using written communication.
• Maintain professionalism and empathy in all customer interactions.
• Ensure high levels of customer satisfaction and service quality.

Eligibility Criteria:

• Freshers and experienced candidates are welcome.
• Strong written communication skills in English (grammar & spelling).
• Qualification: 10+3 Diploma / HSC / Any Graduate.
• Basic computer knowledge is required.
• Willingness to work in a 24/7 shift environment.

What We Offer:

• Supportive and growth-oriented work environment.
• Continuous learning and career advancement opportunities.
• Competitive salary with performance-based incentives.
• Exposure to a diverse and inclusive workplace culture.

Additional Benefits:

• 5 Days Working.
• Night Shift Allowance.
• PF, Insurance & Gratuity Benefits.

Role: Sales Development Representative (SDR) 

Location: Hybrid - 3 days Work from Office (HSR, Bangalore) 

Shift: US Hours (7:30 PM to 3:30 AM IST) 

Salary: 4.5 LPA fixed + incentive (negotiable)

** Only apply if you are in Bangalore, or willing to relocate to Bangalore before Dec 1,2025 **

Our company isn’t another SEO agency. We’re the first ones helping SaaS brands rank inside ChatGPT, Perplexity, and AI search engines. 

We’re looking for a Sales Development Representative (SDR) who’s hungry to win—someone who thrives on conversations, not comfort, and can fill the founder’s calendar with high-intent SaaS leads. 

What You’ll Do: 

● Own top-of-funnel outreach: research, prospect, and qualify leads from our ICP (future-focused SaaS brands). 

● Personalize cold outreach across email, LinkedIn, and calls using our playbooks and tools. 

● Book high intent qualified meetings/month with the founder. 

● Run crisp qualification conversations: you’re not spamming; you’re diagnosing. ● Maintain and update lead data, activity, and notes in CRM tools (we’ll provide systems + training). 

● Collaborate with leadership to refine messaging, identify opportunities, and close the feedback loop fast. 

What You’ll Need: 

● 1-2 years of experience as an SDR or in outbound lead generation for B2B SaaS or agencies. 

● Excellent spoken and written English (you’ll be speaking with US founders).

● Comfort with cold outreach: you’re confident, curious, and unshaken by silence.

● Sharp research instincts and ability to adapt messaging on the fly. 

● Hunger to learn, improve, and grow into a senior sales or partnerships role. 

What You’ll Get: 

● Fixed pay + incentives for every qualified meeting completed. 

● Hands-on exposure to scaling a fast-growing global agency. 

● Direct mentorship from founders: learn outbound systems that actually convert.

● Work with global SaaS brands defining the future of search visibility.

Roles and responsibilities:

- The business development counselor interacts with parents or adult learners after they have taken a demo class and have experienced the product. Since these were high intent nurtured leads, There is no cold calling required. The role involves achieving weekly revenue targets by:

- Inviting parents or the adult learners to a video counseling session

- Conducting a detailed video counseling session with the decision-makers and taking them closer to their decision to purchase

- Looking at the entire sales life-cycle, starting from engaging with parents till final conversion and i.e. enrolment in the program

How is sales at PlanetSpark different?

- High Intent Leads - you get leads after they take a 1-hour demo.

- Extensive Training- you will get extensive instructor training and on-the-job training

- Career Progression - Get fast-track growth in designation and compensation

- Rewards and Recognition- become a star performer and get recognized through the weekly rewards ceremony!

Mission statement for the role:

- Generate revenue by achieving weekly target through consultative inside sales.

Your career path

Working with a fast-growing, the startup provides the opportunity to grow, aggressively up the ladder and assume greater responsibilities and experiences at a very young age. Our meritocratic, performance-based policy identifies and promotes top performers.

- Business development counselor

- Senior business development counselor

- Assistant Manager

- Manager

- Senior Manager

- Associate Director - Associate Vice President - Vice president

Key skills to be successful in the role:

- Excellent communication, interpersonal presentation, and problem-solving skills

- A go better attitude and winning mindset

- Excellent influencing skills and Street smartness

- Performance-driven people who adhere to guidelines set by the organization

What we're looking for?

- We do not look for any specific degree of GPAs. We are open to all those who have a passion for sales and the zeal to grow quickly in their career.

- You should be located in Gurgaon or should be ready to locate to Gurgaon. This is a work-from-office role.

- You should be okay to work 5 days a week with a weekly off on Thursday. Saturday. Sunday are the most important days for your role as maximum customers take their counseling session on these days.

Organization Name: Agami Realty

Company Website: https://agami.co.in/

Position Name: Real Estate Sales Executive

Job Location: Boisar

Nature of Job: Permanent

Monthly Salary: Rs.10,000 to Rs.14,000

Candidates residing in Palghar, Boisar, Vangaon and Dahanu will be preferred

Sales Executive job responsibilities include, but are not limited to:

-  Telephonic conversation with prospects and explaining project amenities and pricing

- Set up personal meeting with the potential clients to ensure maximum site visits

- Showing sample flat and explaining the project in detail

- Explaining the customer about the EMI and loan eligibility

- Housing loan processing follow up till disbursement

Requirements: 

- Excellent knowledge of MS Office

- Fast learner and passion for sales

• Consistently embarking an excellent first impression on call, delivering exceptional customer experience
• Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind
• Going an 'extra mile' to create happy customers to drive loyalty and increase repeat purchase
• Contacting prospective clients / existing customers to inform them about the product using scripts
• Accurately record details of communication with customers
• Developing and sustaining solid relationships with customers to encourage repeat business
• Answer questions about product features in an engaging manner
• Answer all customer questions honestly and accurately
• Using sales scripts drive sales and respond to customer objections
• Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.

• Bachelor’s degree 

• Assess go-to-market readiness, identify gaps in preparedness, and build plans to perform annual goals successfully.
• Work with teams to identify, qualify, and prioritize coverage for business opportunities. Participate in opportunity review meetings to provide insight into how to secure the technical win best.
• Maintain customer satisfaction.
• Resolve product problems affecting customer satisfaction.
• Build trust with customers and influential relationships.

Location: Pune