Customer Service Executive who can take bookings and address user's needs on call
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Job Overview:
We are seeking a detail-oriented and organized Accounts Receivable Specialist to join our finance team. The Accounts Receivable Specialist will be responsible for managing the company's receivables, ensuring timely and accurate invoicing, and collaborating with other departments to resolve any discrepancies. The ideal candidate will have strong analytical skills, attention to detail, and the ability to communicate effectively with both internal and external stakeholders.
Responsibilities:
- Invoicing:
- Generate and issue accurate and timely customer invoices.
- Ensure all relevant information is included on invoices, such as terms of payment, purchase order numbers, and any special billing requirements.
- Payment Processing:
- Process customer payments and apply them to the appropriate accounts.
- Reconcile discrepancies in payments and work with customers to resolve issues.
- Collections:
- Monitor accounts to identify overdue payments.
- Contact customers to follow up on outstanding balances and arrange for payment.
- Record Keeping:
- Maintain accurate and up-to-date records of all transactions related to accounts receivable.
- Prepare and maintain reports on accounts receivable status.
- Customer Relations:
- Build and maintain positive relationships with customers to facilitate prompt payment.
- Address customer inquiries and resolve any billing disputes or discrepancies.
Qualifications:
- Bachelor's degree in Finance, Accounting, or related field.
- Proven experience in accounts receivable or a related financial role.
- Strong knowledge of accounting principles and practices.
- Proficiency in using accounting software and Microsoft Excel.
- Excellent communication and interpersonal skills.
- Detail-oriented with strong organizational and analytical abilities.
- Ability to work independently and collaboratively in a team environment.
Preferred Qualifications:
- Experience with ERP systems.
Hello,
Greetings for the day !!!
We are hiring "Customer Support L1" for one of the international MNC specialized into Hardware & Networking based @ Mumbai!!!
Position: Customer Support L1
Experience Level: 1+ Years
External Skills And Expertise
within the assigned TAT/SLA
2. This role involves providing notifications to the clients and assisting with any queries they may have via Calls.
3. Following a standard Call/Chat flow and query handling process.
4. Manage and take Ownership of the resolution process for all customer related issues.
5. Offer to call the customer at their convenience should they have questions that may be better answered over the phone rather
than through live chat
6. Using define resources and specific company tools to support the customer by answering questions and escalating to respective
teams if needed for further support.
Duties & Responsibilities:
2. Ready to work in rotational shifts.
3. Effective communication, reading and writing English communication skills.
4. Excellent time management skills, attention to detail and the ability to multi task
5. Competent in MS office and web browser environments.
6. Confident to handle assign responsibility.
7. Qualification - Any Graduate/Under graduate.
8. Comuter proficency needed (Semi technically knowledge required)
Employment Mode: Contract to hire (Full time opportunity)
Work Mode: Work from office
Shift: 24*7 Rotational Shift
Location:
Mumbai - Andheri
Location: Kaikondrahalli, Sarjapur Road Bangalore
Position Type : Fulltime
Qualification: Any Graduate (UG) Or Post Graduate (PG)
Role and Responsibility - Inside Sales Executive
- Able to identify prospects
- Able to pitch products and services
- Driven by targets and motivated to do sales
- Outbound calling on data collected through lead generation activities / secondary data sources
- Daily follow-ups on older leads and work on new leads
- Good networking skills
- Able to make 120-150 calls a day
Language preference: English and Hindi
- Or English + 2 regional language
Professionals should have a good fluency in Kannada / Malayalam ( Vocal Skills )
Advising students & parents with concern to different career opportunities post 12th grade & graduation, helping them to overcome the difficulties & dilemma in opting for the preferred career options.
Humain Health, one of the fastest growing brands in the diagnostic industry, is looking for young and motivated Business Development Executives Inside Sales, to build on the growth momentum.
Responsibilities :
1.Assist customers in sale of diagnostic tests, health packages and other healthcare services on phone .
2.Spread awareness for preventive health checkups, and up-sell preventive packages to meet revenue targets
3.Fully responsible for meeting and exceeding targets as assigned periodically
4.Reaching productivity that meets job standards, while working with speed and accuracy
5.Flexible, able to shift priorities to accommodate changing demands.
6.Ensure no losses or errors occurred while assisting customers
Work towards ensuring zero cases of mis-selling / fraud in the processes
7.Responding in a timely and effective manner to all internal communication.
8.Adheres to and supports company policies and practices
9.Report customer feedback to manager, to help increase the efficiency of our campaigns
Skills:
1.Strong empathy for customers and a hunger for growth
2.Min of 1 yr of experience in direct customer sales
3.Excellent communication
4.Languages: Punjabi,Gujarati,Marathi