Customer Service Executive who can take bookings and address user's needs on call

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Job Description:
As a Customer Sales Executive, your primary responsibility will be to generate sales leads and drive revenue growth for our company. You will engage with potential customers through phone calls. Your goal will be to understand the customer's needs, provide information about our products or services, and ultimately convert leads into sales.
You will be expected to maintain a deep understanding of our offerings, handle objections effectively. Additionally, you will contribute to the development of sales strategies, collaborate with the marketing team to execute campaigns, and maintain accurate records of all interactions.
Key Responsibilities:
- Prospect and qualify new sales leads.
- Contact potential customers through phone calls, emails, and meetings.
- Present and promote products/services to prospective customers.
- Understand customer needs and recommend suitable solutions.
- Close sales and achieve quarterly and annual sales targets.
- Build and maintain strong, long-lasting customer relationships.
- Collaborate with the marketing team to develop sales strategies.
- Keep abreast of industry trends, competition, and market conditions.
Requirements:
- Proven experience as a Sales Executive
- Excellent communication and negotiation skills.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.
- Fluency in English and proficiency in regional languages as applicable.
Benefits:
- Competitive salary and performance-based incentives.
Job Title: Virtual Assistant (Customer Support)
Company: CareStack
Location: Manila or Cebu (On-site)
Position Type: Full-time, Graveyard Shift (40 hours/week)
About CareStack:
Good Methods Global Inc is a global health-tech venture engineering CareStack™ - a powerful practice management cloud platform for dental practices in the US. CareStack™ empowers large dental groups as an all-in-one solution to increase productivity, minimize costs and improve patient dental care. Simply put, CareStack™ is rewriting the rules of what an intelligent solution should look like for dentistry. CareStack™ is venture funded by same VC funds whose portfolio include Facebook, Flipkart, Freshdesk, Dropbox, BookMyShow, and many other leading technology enterprises. We are constantly seeking to engage with passionate people with a high degree of personal accountability and an intense passion in building healthcare solutions that make a global impact.
Job Description:
CareStack is seeking experienced Virtual Assistants with a minimum of 3 years of Customer Support expertise to join our team. As a Virtual Assistant, you will play a pivotal role in delivering unparalleled customer service to our international clientele.
Responsibilities:
Handle customer inquiries and concerns via voice processing in a professional and efficient manner.
Provide exceptional customer support to our international clients, ensuring their needs are met and issues are resolved promptly.
Utilize English proficiency to communicate effectively and clearly with customers.
Use Microsoft Office tools proficiently to document customer interactions, issues, and resolutions.
Collaborate with the team to maintain high standards of service excellence.
Adapt to the graveyard shift (9PM to 6AM Philippine Time) based in Manila or Cebu.
Requirements:
Minimum of 3 years of demonstrated Customer Support experience.
Proficiency in English, both spoken and written, with excellent communication skills.
Strong familiarity with Microsoft Office tools.
Proven experience in handling customer inquiries and concerns in a voice processing capacity.
Experience in managing international clients is highly desirable.
Ability and willingness to work on-site in either Manila or Cebu.
Commitment to working the graveyard shift (9PM to 6AM Philippine Time).
Benefits:
Competitive salary package.
Opportunities for growth and professional development.
Dynamic and collaborative work environment.
Incentives and rewards for outstanding performance.
Comprehensive benefits package.
If you meet the above requirements and are enthusiastic about delivering exceptional customer service in a dynamic international environment, we'd love to hear from you!
How to Apply:
Please submit your resume along with a cover letter detailing your relevant experience and why you're interested in joining CareStack as a Virtual Assistant.
Customer Care Executive
Location: Jaipur.
Job Type: Full-Time
Experience Level: Entry Level (Freshers)
Responsibilities:
- Provide exceptional customer support via phone, email, or chat.
- Assist customers with inquiries, product information, and issue resolution.
- Maintain accurate and detailed customer records.
- Ensure customer satisfaction through effective communication and problem-solving.
- Adhere to company policies and procedures.
Qualifications:
- High school diploma or equivalent.
- Strong communication skills (written and verbal).
- Excellent interpersonal skills.
- Willingness to learn and adapt in a fast-paced environment.
Benefits:
- 14 Days Accomondataion.
0-1 year experience
Any undergraduate/graduate can apply
Customer Service Representative
6day working
Job Details:
1) Work from Home (Full Time )
2) Flexible work hours & location
3) Live online (1-0-1) classes
4) Passion for Teaching Kids aged 6-18
5) Laptop/PC with Microphone and Camera with Stable Internet Connectivity
6) Good Command over English is a must
7) Are available for a Minimum of 6 months
8) Working on teaching topics like Drone and UAV
9)Helping the kids in learning and growing their knowledge base
10) Hands-on experience in project/drone building will be preferred
- Completing daily outbound call quota & talk time through allocated leads
- Creating sales pipeline & convert leads to meet and exceed targets
- Upselling and cross-selling relevant products to enrolled students/ customers
- Ensuring post-sales servicing as per the set standards
- Demonstrating a strong customer service orientation in all spheres of activities.
- Handling escalations and ensuring client satisfaction in issue resolution.
Desired Candidate Profile
What you need to have:- Bachelor’s degree with a min of 60%
- 1-2 years of prior work-ex in the education industry in online sales. Experience of online sales in GMAT, GRE, or SAT is preferred.
- Excellent communication skills
- Willingness to continuously learn about colleges/ universities abroad.
- Having a GMAT / GRE score is a huge plus.

