Customer Service Executive who can take bookings and address user's needs on call
Shubham Vishwakarma
Full Stack Developer - Averlon
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What is the role?
Xoxoday is looking for an AVP of Empuls product. Empuls is an employee engagement SaaS platform focussed on USA & EMEA markets. The Empuls product is going through a 10X to 100X growth journey and we are looking for a seasoned product professional who has experience of taking products from 10X to 100X growth journeys. This role ll report to the CTO of the Empuls product.
As an AVP Product you will be responsible for the product roadmap, product metrics, feature details, designs and GTM, . This includes defining and prioritizing product roadmap, listening to customers, creating business requirements, driving functional requirements, driving this through development teams, and getting the go-to-market for various product features.
To read more about the kind of qualities we are looking for in this role, please check this link -https://a16z.com/2012/06/15/good-product-managerbad-product-manager/"> https://a16z.com/2012/06/15/good-product-managerbad-product-manager/
Key Responsibilities
- Develop business cases for each product feature to demonstrate feasibility including target pricing and margin, addressable and realizable market, SWOT analysis, RICE metrics and go to market.
- Solve customer problems and build functional, technical, and design specifications for the solution.
- Map the user journey for various customer profiles - simplify and bring more structure and clarity to problem statements which translate into product solutions.
- Have strong systems thinking - understanding the impact of process/technology decisions and trade-offs in order to achieve the best possible outcomes to solve the problem.
- Holistic approach covering all aspects including edge cases and future possibilities.
- Abreast with the latest Innovations happening in the Employee Experience, Employee Benefits & Workplace culture domain. Experience in the HR Tech industry will be important in this role.
- Help define the value proposition of the product for the sales team and work closely with the sales-marketing team for GTM and SaaS revenues.
What are we looking for?
- An enthusiastic individual with 8+ years of product management function in a product or SaaS company.
- Have experience in leading product management of fast-growing products (or) major modules of fast large products (or) been an entrepreneur in the past.
- Strong desire to disrupt, re-invent, and optimize existing processes to build next-generation Enterprise solutions.
- We'll look forward to the technical skills required for a product role along with the soft skills required to manage multiple stakeholder roles.
- Candidates should have strong experience in problem solving, UI/UX, analytics, team management, customer success & sales enablement.
- Candidates from HR Tech, rewards, and employee benefits experience will be preferred.
- Candidates from IIM, IIT, NIT, BITS, NSIT, and other premier engineering colleges will be preferred.
- Experience in managing onboarding, customer success, and support functions preferred.
What can you look for?
Challenging opportunity, tough problems, and a very good growth path. An excellent opportunity to work with a team of highly talented young professionals. We also offer a competitive salary and a whole load of benefits to make your stay enjoyable with Xoxoday.
Whom will you work with?
You will closely work with technology, design, sales and customer care teams. You will report to the CTO of Empuls. You will provide constant updates to the stakeholders of the product.
About Xoxoday
Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 3500 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 400+ strong team with four global offices in Bangalore, San Francisco, Dublin, Singapore, Dubai.
Way forward
We look forward to connecting with you. Once we review your resume, the next step will be a discovery call followed by detailed interview rounds. There will be three rounds of interviews. We will prefer candidates who are located in Bangalore and ready to work in hybrid work arrangements (partly in office, partly WFH).
Business Development Associate |Nimesa Technologies
(INSIDE-SALES)
Location: Bangalore, India
About [Nimesa Technologies Pvt. Ltd.]
Nimesa is a fast-growing enterprise software start-up founded by ex Netapp, EMC, Oracle executives,
that is looking to revolutionize Disaster Management of cloud-native applications through its
proprietary patent-pending and award-winning ADM (Application Data Mesh) technology. We are
venture funded and some of the leading banks, govt agencies, healthcare, saas, and e-commerce
companies use our product to be disaster-ready. Please find more information at www.nimesa.io.
What to expect from the role
• Work experience with different cloud services
• Work in collaboration with a team
• Guided by experts and professionals in the field and learning on the job
• Learn to sell enterprise-class scalable solutions.
• Experiencing in CRM Tools and Prospecting Methodology
Responsibilities
Here is the ICP you will need to work on:
• North America and India geography
• B2B businesses, 100-2500 employees in size
• Selling to enterprises via an outbound sales motion
• Primary buyer of Nimesa tends to be CTO\CIO\VP Engineering\IT heads\CISO\Head of DevOps
• Users of Nimesa are Devops team/SRE engineers
• Conduct market research based on the company ICP
• Create a personalized and customized pitch for the customer
• Reach out to them through LinkedIn, email, and phone to set up an in-depth discussion with our
solution expert
• Maintain hygiene in CRM
Preferred requirements
• 0-3 years of experience in demand generation through various channels, qualification, appointment
the setting, email marketing, demo products
• Experience selling to CIO\IT Managers is preferred
• Would love to be part of a high technology startup based in India
• Willing to work in US\UK time zone, if required
• Great communicator over phone, email and LinkedIn
• Consultative selling skills
• Would be ready to learn best in class sales process and ambition to grow fast
Nice to have requirements
• Experience selling to USA\UK Market is preferable
• Knowledge or experience in Backup\recovery, DR market or Selling AWS customers is desirable.
• Experience with market research, and inbound\outbound marketing is a huge plus
- Contacting potential or existing customers to inform them about a product or service using scripts
- Answering questions about products or the company
- Asking questions to understand customer requirements and close sales
concepts and marrying them together to change perceptions, influence behaviour and bring awesome campaigns to life.
RESPONSIBILITIES:
1. Create compelling copies for both brand communication and performance ads.
2. Decode target audience and user personas to defining copywriting style.
3. Develop brand tone and voice based on client expectations and digital marketing objectives.
4. Create and unify copies for multiple offline and online brand assets as well as integrated
communication channels.
5. Conduct thorough research before copywriting.
6. Proof-reading and editing existing copies to check, refine, and rectify for context, verbal appeal,
and information.
7. Create content previews.
8. Visualize and create unique concepts based on briefs and translate them for art teams, for them
to transform those into creative designs.
9. Coordinate with the Content Lead or Client Servicing Teams to understand requirements and
deadlines.
10. Work with designers to prioritize design tasks and oversee execution.
EXPERIENCE:
1. 1+ years of experience as a Copywriter with a track record of handling brand communication for
clients is desirable.
2. Knowledge in- and experience with digital content creation for social media (scripts,
advertisements, brand assets, etc.) is a must. A plus if done for other media.
3. A portfolio that demonstrates your ability to turn raw ideas into beautiful and compelling
content for consumers.
SKILLS & QUALITIES:
1. Excellent command over English, both verbal and oral.
2. A keen sense of design, detail, creativity, and a flair for writing is essential.
3. Ability to prioritize projects, multi-task, and deliver under pressure.
4. Ability to understand the needs associated with every target group.
REQUISITES:
1. A portfolio that demonstrates the ability to turn raw ideas into compelling content.
We are looking for Business Development Executive to handle the calls in US region with having experience 3 to 4 years as BDE.
We are looking to hire an experienced Business Development Executive to join the TechUnity team. If you're serious about your next job, TechUnity is an ideal company for you.
We are looking for Sales Representative to handle the calls in US region with having experience 3 to 4 years as Sales Person.
We are looking to hire an experienced Sales representative to join the TechUnity team. If you're serious about your next job, TechUnity is an ideal company for you
Responsibilities for Sales Representative
Prospect and qualify new sales leads
Schedule meetings and presentations with prospects
Create, plan, and deliever presentations on company products
Track all sales activities in company CRM system and keep current by udpating account information regularly
Communicate customer and prospect product pain points to appropriate departments
Maintain a well-developed pipeline of prospects
Develop strong, ongoing relationships with prospects and customers
Meet and/or exceed quotas
Coordinate with other team members and departments to optimize the sales effort
Qualifications for Sales Representative
Bachelor's degree in Business, Marketing, Communications, or related field
2-4 years of sales experience
Proven ability to meet and exceed sales quotas
Proven track record of successfully managing customer relationships
Excellent interpersonal skills
Highly self-motivated
Strong verbal and written communication skills
Proficient in Microsoft Office
Working knowledge of CRM systems
About the work from home job/internship
Selected day-to-day responsibilities & learning opportunity :
1. Engage top leaders of MNCs and Indian companies for business development on Social media.
2. Leverage email marketing to generate online queries
3. Learning to generate a high success ratio in business development
4. Develop Understanding to make pitches to the senior industry leaders
5. Gain business communication skills to become future leaders
6. Insights on finer point of sales conversion
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Full Stack Developer - Averlon