Customer Service Executive at Connexions BPO Services · Bengaluru (Bangalore) · 0 - 3 years · ₹1.8L - ₹3.6L / yr · Profitable · Posted 28 Mar 2022

Day/ UK/ US shift available
J. P Nagar 4th Phase
Speaking to UK/ US customers and resolving querries.

About Connexions BPO Services
Similar jobs (10)
Location: Bangalore
Experience: 3–5 years
Type: Full-time | On-site
Start: Immediate
Why this role exists
Most AI products fail not because they lack capability, but because they don’t deliver repeatable outcomes at scale.
We are building a platform where AI agents don’t just respond — they execute workflows reliably across enterprises.
This role exists to ensure:
- We can deploy across multiple Tier-1 customers without breaking
- We can measure outcomes, not activity
- We become impossible to replace at renewal
What you’ll do
You will not manage a backlog.
You will own the product as a system that drives business outcomes.
1. Build the workflow execution platform (v2)
- Ship a platform that supports 3+ concurrent Tier-1 deployments without custom forks
- Eliminate one-off implementations — move toward configurable, reusable systems
- Ensure the product works across real enterprise environments, not ideal ones
2. Own outcome tracking and monetization layer
- Design instrumentation to track:
- Business outcomes (conversion, recovery, resolution)
- Not just interactions or usage
- Enable hybrid pricing models (Stage 2) across multiple accounts
- Ensure every deployment can prove ROI clearly
3. Convert customer reality into product roadmap
- Work directly with insurers like:
- SBI Life Insurance, HDFC Life, ICICI Prudential Life Insurance
- Translate:
- Feedback
- Failure modes
- Operational friction
- into clear product priorities
- Build features that make the platform 2x harder to rip out at renewal
4. Create new AI-native product segments
- Identify workflows that were not possible before AI
- Build entirely new categories of automation and execution
- Go beyond efficiency — enable new revenue or capability layers
5. Drive cost reduction and operational efficiency
- Reduce dependency on:
- Support teams
- Manual intervention
- Move toward self-serve, reliable execution
- Target: support dependency → near zero
6. Improve activation and time-to-value
- Reduce deployment/activation time to 7–21 days
- Work closely with deployment teams to remove friction
- Ensure customers see value within weeks, not months
7. Own customer experience of the product
- Ensure live customers:
- Are satisfied
- See consistent performance
- Track and improve:
- Reliability
- Latency
- Outcome success rates
What success looks like
- Platform supports multiple Tier-1 deployments without breaking
- Outcome tracking is clear, trusted, and monetizable
- Customers can prove ROI within weeks
- Product becomes deeply embedded and hard to replace
- Activation happens in ≤ 21 days
- Support dependency drops significantly
Who you are
- You have 3-5 years of product management experience
- You have built systems, not just features
- You are comfortable working in:
- Ambiguous environments
- Customer-facing contexts
- You think in:
- Outcomes
- Trade-offs
- Systems design
What will make you stand out
- Experience building enterprise SaaS or AI platforms
- Strong understanding of:
- Workflow systems
- Integrations
- Operational constraints
- Have worked closely with customers to shape product direction
- Have built products that are used daily in production environments
Why join
- You will define how AI actually works in enterprises
- Your work directly impacts:
- Revenue
- Retention
- Product defensibility
- You will build a platform that moves from demos → real execution
What this role is not
- Not a backlog manager
- Not a feature prioritizer in isolation
- Not disconnected from customers
What this role is
- A system builder
- A translator of customer reality into product truth
- A driver of outcome-based product thinking
One question to self-evaluate
Can you build a product that works across multiple enterprise customers without breaking — and proves its value every single day?
Job Description – Meta Ads Specialist (Facebook Ads Specialist)
Company: FantasyFi
Position: Meta Ads Specialist
Location: Faridabad, On site
Experience Required: 7- 10 years
About the Role
FantasyFi is seeking a highly skilled and performance-driven Meta Ads Specialist to lead and manage paid advertising initiatives across Meta platforms (Facebook & Instagram). This role demands a professional with substantial hands-on experience managing and scaling campaigns with significant advertising budgets.
The selected candidate will be responsible for handling advertising campaigns across multiple business domains, including FantasyFi (gaming platform) and Real Estate marketing campaigns. The role requires a strategic mindset, analytical strength, and a proven ability to deliver measurable performance outcomes.
Key Responsibilities
Plan, execute, and optimize paid advertising campaigns on Meta platforms
Manage and scale campaigns with a strong focus on ROI and cost efficiency
Develop and implement advanced audience targeting and retargeting strategies
Monitor, analyze, and optimize campaign performance metrics
Conduct structured A/B testing across creatives, audiences, and messaging
Drive lead generation, conversions, and customer acquisition objectives
Ensure accurate pixel tracking, event optimization, and attribution analysis
Collaborate with internal teams for creative assets and campaign alignment
Prepare performance reports with actionable strategic insights
Required Qualifications & Skills
4–6 years of hands-on experience in Meta / Facebook advertising
Strong expertise in Meta Ads Manager and Business Manager
Proven track record of performance-driven campaign management
Deep understanding of audience segmentation and targeting strategies
Experience in conversion optimization and funnel strategy
Strong analytical and data interpretation capabilities
Ability to manage multiple campaigns across varied objectives
Structured approach to testing, optimization, and scaling
Preferred Experience
Experience managing Real Estate advertising campaigns
Experience handling high-competition niches (gaming, consumer apps, etc.)
Familiarity with pixel tracking, event configuration, and attribution models
Exposure to landing page performance optimization
Role: Influencer Marketing Manager
Location: India (Hybrid/Remote – specify if needed)
Experience: 3–6 years
Industry: Health, Wellness, Nutrition, FMCG, D2C
About the Role
We’re looking for an Influencer Marketing Manager to lead creator partnerships across Instagram, YouTube, Facebook, and X. This role owns influencer strategy end-to-end—from discovery and relationship building to campaign execution, performance tracking, and ROI optimization. You’ll work closely with creators, agencies, and internal teams to build authentic, high-impact influencer programs that scale.
Key Responsibilities
Influencer Discovery & Relationship Building
- Identify, onboard, and manage high-potential creators across fitness, wellness, lifestyle, nutrition, and food.
- Build long-term relationships with creators, talent managers, and influencer agencies.
- Maintain a strong and diverse influencer pipeline aligned with brand values.
Campaign Planning & Execution
- Own end-to-end execution of influencer campaigns—from briefing to publishing.
- Create clear, actionable briefs covering campaign goals, brand tone, and creative direction.
- Ensure timely delivery of high-quality content across platforms.
Content Governance & Performance Tracking
- Review influencer content for brand alignment, messaging accuracy, and visual compliance.
- Track and report KPIs such as reach, engagement, CPV, CTR, conversions, and ROI.
- Share insights and optimization recommendations to improve performance continuously.
Budget Management & Operations
- Manage influencer budgets, negotiations, and cost optimization.
- Coordinate contracts, invoices, and payouts with finance and agency partners.
- Maintain organized campaign documentation and cost tracking.
Innovation, Trends & Creative Strategy
- Stay ahead of platform trends, creator formats, and emerging social channels.
- Propose innovative campaign ideas—collabs, challenges, tutorials, reviews, and UGC-driven formats.
- Elevate brand storytelling through creative influencer partnerships.
Description
Role Overview
We are seeking a highly skilled AWS Cloud Architect with proven experience in building AWS environments from the ground up—not just consuming existing services. This role requires an AWS builder mindset, capable of designing, provisioning, and managing multi-account AWS architectures, networking, security, and database platforms end-to-end.
Key Responsibilities
AWS Environment Provisioning:
- Design and provision multi-account AWS environments using best practices (Control Tower, Organizations).
- Set up and configure networking (VPC, Transit Gateway, Private Endpoints, Subnets, Routing, Firewalls).
- Provision and manage AWS database platforms (RDS, Aurora, DynamoDB) with high availability and security.
- Manage full AWS account lifecycle, including IAM roles, policies, and access controls.
Infrastructure as Code (IaC):
- Develop and maintain AWS infrastructure using Terraform and AWS CloudFormation.
- Automate account provisioning, networking, and security configuration.
Security & Compliance:
- Implement AWS security best practices, including IAM governance, encryption, and compliance automation.
- Use tools like AWS Config, GuardDuty, Security Hub, and Vault to enforce standards.
Automation & CI/CD:
- Create automation scripts in Python, Bash, or PowerShell for provisioning and management tasks.
- Integrate AWS infrastructure with CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI/CD).
Monitoring & Optimization:
- Implement monitoring solutions (CloudWatch, Prometheus, Grafana) for infrastructure health and performance.
- Optimize cost, performance, and scalability of AWS environments.
Required Skills & Experience:
- 10+ years of experience in Cloud Engineering, with 7+ years focused on AWS provisioning.
- Strong expertise in(Must Have):
• AWS multi-account setup (Control Tower/Organizations)
• VPC design and networking (Transit Gateway, Private Endpoints, routing, firewalls)
• IAM policies, role-based access control, and security hardening
• Database provisioning (RDS, Aurora, DynamoDB)
- Proficiency in Terraform and AWS CloudFormation.
- Hands-on experience with scripting (Python, Bash, PowerShell).
- Experience with CI/CD pipelines and automation tools.
- Familiarity with monitoring and logging tools.
Preferred Certifications
- AWS Certified Solutions Architect – Professional
- AWS Certified DevOps Engineer – Professional
- HashiCorp Certified: Terraform Associate
Looking for Immediate Joiners or 15 days of Notice period candidates Only.
• Should have created more than 200 or 300 accounts from scratch using control towers or AWS services.
• Should have atleast 7+ years of working experience in AWS
• AWS multi-account setup (Control Tower/Organizations)
• VPC design and networking (Transit Gateway, Private Endpoints, routing, firewalls)
• IAM policies, role-based access control, and security hardening
• Database provisioning (RDS, Aurora, DynamoDB)
- Proficiency in Terraform and AWS CloudFormation.
- Hands-on experience with scripting (Python, Bash, PowerShell).
- Experience with CI/CD pipelines and automation tools.
First 3 months will be remote (With office timings: 4:30 PM to 1:30 AM
After 3 months will be WFO (With Standard office timings)
and long-term releases, based on business opportunities and market research.
● Work with cross-functional product teams to accomplish product objectives,
overseeing timelines and meeting deadlines for product releases.
● Validate detailed specifications and development costing versus market potential and future predictable revenue.
● Responsible for product launch and release plans. Coordinates internal and external product launches working with Marketing Support and Training
teams.
● Collaborate with technology to create strategies by which technology will be developed or adapted to meet market needs and leverage opportunities. (e.g.,
Buy/Build decisions)
● Monitor and analyze new technologies and inform the team of their potential applications to our business. Conduct and lead forward looking research
studies.
● Create and maintain profit and loss documentation for products and services.
● Act as liaison between Marketing, Technology, and Customer Experience teams to support product positioning and customer demand as part of new
product development
(Kindly note this is not a Developmental role. Experience and/ or interest in Production Support/ Operations is mandatory.)
C2H position (Long Contract) with absolute potential of full-time recruitment with a brilliant company.
•Must have experience in Adobe XD.
•Must have an excellent understanding of Website templates designing and Mobile UI designing.
•Have strong knowledge of HTML/CSS Skills and PSD to HTML conversion.
- Understanding ongoing hiring needs of their business and establishing the right sourcing mix in order to generate a strong pool of talent for open roles
- Drafting & publishing attractive job advertisement and managing responses
- Reaching out to target talent via social networks
- Designing & conducting engaging talent outreach campaigns
- Speaking with applicants about requirements to drive applications & engagement
- Doing the first-round screening for applicants & ensure a strong candidate experience
- And team leading spirit.
Experience & Requirements:
- 5 to 7 Years of relevant experience into Recruitment.
- Exposure to multi department hiring
- Ability to deliver under pressure
SENIOR & LEAD DJANGO DEVELOPER
https://www.google.com/url?q=http://www.modistabox.com/&sa=D&source=calendar&ust=1608538068877000&usg=AOvVaw3-pg78MftxTqbzNdjFd09j" target="_blank">Modista: The Social, Fashion Shopping and Styling App.
Modista is an Artificial Intelligence driven fashion tech start-up from Saudi Arabia and United Arab Emirates. Our Social Looks platform brings Fashion Influencers, Personal Stylists and Customers to the same platform.
We handpick items for each client, to help them look and feel their best. Over time, our AI algorithm learns from each client's preferences, likes, and dislikes, making it the only shopping experience that can know women's tastes even better than her friends.
Backed by the Investment Group from Saudi Arabia, the business aims to be MENA’s favorite destination for personalized fashion. A unique business model to inspire and change the way people find the right fashion they love, by combining technology with the art of personal styling.
What are we looking for?
We are looking for a high-performing Lead Developer to build our Ecommerce platform and API framework powered by Machine Learning and Artificial Intelligence. Candidates for this role will be passionate about well written code, testing, and excel at coming up with simple approaches to complex problems.
Our work culture is #overachiever, very amiable, and at the same time always charged with excitement. We encourage our team members to take responsibility and grow into future leaders in the industry.
Job Responsibilities:
-
Understand project requirements, writing bug free clean code and ensure that the solution works per the agreed architecture, SLAs, KPIs and business model
-
Integrate Django backend with third party API
-
100% Hands on role
-
Make architecture decisions that contribute to maintainable systems
-
Adapt to rapidly evolving requirements and changing priorities and drive the team accordingly
-
Responsible to drive and support Ecommerce project activities and ensure marketplace implementation, deepen customer engagement, satisfaction, and user engagement
-
Reverse engineer for debugging errors in code and ensure quality control in the process.
-
Continually drive products towards a meaningful balance between user needs, business objectives and technical feasibility
-
Documentation and reference preparation for users by writing operating instructions including changes and revisions.
-
Operate in a hyper-collaborative way and follow these guiding principles: Value common sense and simplicity over complexity, make decisions quickly and move nimbly, celebrate diverse ideas, Succeed and fail together as a team
Qualifications:
-
Bachelor or Master Degree in Computer Science, Software Engineering from a reputed University
-
React and/or Angular for front end
-
Proficiency in MongoDB and MySql
-
Technical Skills: JIRA, Gitlab, Rest API, GCP or AWS
-
Integration experience with Payment gateway, shipping company and VAT, database concepts, Experience of web services
-
Experience in performance profiling, tuning, and optimization, caching mechanisms with Enterprise level applicants
-
Analytical, debugging, and troubleshooting skill with proven experience troubleshooting and fixing production bugs
-
Experience in writing unit testing and test case automation.
-
Ability to operate in Agile environment with a start-up mentality and unstructured environment, Energy, drive and passion to work, and operate in a digital world.










