Customer Service Executive

Strong Data Architect, Lead Data Engineer, Engineering Manager / Director Profile

Mandatory (Experience 1) - Must have 10+ YOE in Data Engineering roles, with at least 2+ years in a Leadership role

Mandatory (Experience 2) - Must have 7+ YOE in hands-on Tech development with Java (Highly preferred) or Python, Node.JS, GoLang

Mandatory (Experience 3) - Must have recent 4+ YOE with high-growth Product startups, and should have implemented Data Engineering systems from an early stage in the Company

Mandatory (Experience 4) - Must have strong experience in large data technologies, tools like HDFS, YARN, Map-Reduce, Hive, Kafka, Spark, Airflow, Presto etc.

Mandatory (Experience 5) - Strong expertise in HLD and LLD, to design scalable, maintainable data architectures.

Mandatory (Team Management) - Must have managed a team of atleast 5+ Data Engineers (Read Leadership role in CV)

Mandatory (Education) - Must be from Tier - 1 Colleges, preferred IIT

Mandatory (Company) - B2B Product Companies with High data-traffic

Preferred Companies

MoEngage, Whatfix, Netcore Cloud, Clevertap, Hevo Data, Snowflake, Chargebee, Fractor.ai, Databricks, Dataweave, Wingman, Postman, Zoho, HighRadius, Freshworks, Mindtickle

Position Overview: The Business Development Manager will play a pivotal role in driving the company’s growth by identifying new business opportunities, fostering client relationships, and contributing to Company overall strategy. This individual will be responsible for expanding our client base, increasing revenue, and contributing to business expansion through strategic efforts.

Key Responsibilities:

• Business Development: Research, identify, and evaluate new clients, partners, and market opportunities to develop growth strategies.

• Client Relationship Management: Build and maintain strong, long-term relationships with both existing and potential clients. Understand their needs and align solutions to Company’s offerings.

• Revenue Growth: Consistently achieve set targets, contributing directly to the company’s revenue goals.

• Market Research: Stay informed about industry trends, competitor activities, and market demands to adjust strategies as needed.

• Proposal & Presentation Development: Prepare persuasive proposals and presentations that showcase Company’s services and value propositions.

• Collaboration: Work closely with marketing, production, operations, and creative teams to ensure seamless execution of business initiatives and client requirements.

Qualifications:

• Education: Any Bachelor's degree

• Experience: 3-6 years of experience in business development, sales, or a related field (preferably in the events or entertainment industry)

• Skills:

o Excellent communication, negotiation, and presentation skills

o Strong strategic thinking and problem-solving abilities

o Proven track record of achieving targets and driving business growth o Ability to collaborate with cross-functional teams and manage client expectations effectively

Key Attributes:

• Self-motivated with a results-oriented approach

• Ability to thrive in a fast-paced and dynamic work environment

• Creative and innovative thinker

• Strong organizational, time-management, and multitasking skills

What We Offer:

• Competitive salary with performance-based incentives

• Opportunities for professional development and growth

• A collaborative and supportive work environment

• The chance to work on exciting and impactful project

Required Skills and Qualifications:

• Proficiency in AWS Cloud services
• Strong experience with SQL for data manipulation and analysis.
• Hands-on programming experience in Python or pyspark.
• Working knowledge of Snowflake, including data modeling, performance tuning, and security configurations.
• Familiarity with CI/CD pipelines and version control (e.g., Git) is a plus.
• Excellent problem-solving and communication skills.

Note : one face-to-face (F2F) round is mandatory, and as per the process, you will need to visit the office for this.

• Looking for individual proficient in Salesforce Lightning Web Components(LWC), APEX, Admin.
• Hands on experience on Sales and Service Cloud.
• Integration with Other applications like Power-BI, able to customize and develop new integrations.
• Experience working on AI skills is added advantage
• Years of exp: 3-4 years

• Experience in Business analytics, well versed with sales/marketing analytical tools.
• Experience in business consulting is a plus.
• Proven experience in sales, client communication, negotiation, marketing, data analysis, and project management.
• Good in Business Development, Marketing Operations, Sales, Product Management, Competitive Analysis, Market Research.  
• Experience in project management is a plus.                                          

• Regular at maintaining a timesheet.                             
• Will need to develop proficiency in Hubspot, Asana, Google Documents.
• Proficient in Analytical tools (Power BI, Tableau, etc).    
• Proficient in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.), Google docs.           
• Excellent business communication and writing skills.                     
• Excellent at web research and educating one-self about different topics.
• High aptitude in managerial skills.
• Ability to handle the intense workload, pace, and training timelines.     

• Identifying and addressing operational, financial, and technological risks within the business.
• Maintaining, testing, and improving business and systems operations.
• Building and maintaining relationships with key stakeholders.
• Identifying and capitalizing on improvement opportunities.
• Identifying innovative ways to increase customer satisfaction.
• Evaluating the performance of project teams to ensure that targets and deadlines are met.

• Communicating ideas and viewpoints to senior management.
• Acting as a liaison between business and IT groups.
• Supervising the design of new products and evaluating how these will perform on the market.
• Creating monthly performance reports.        

• Maintain a timesheet regularly.                    
• Be proficient in MS office.                     
• Develop proficiency in Hubspot, Asana, Google Documents.     
• Have excellent Email Communication Skills.                     
• Have excellent at web research and education one-self about different topics.
• Have high Aptitude and Strong Analytical Skills.
• Be good in Competitive Analysis & Online Research.                 
• To handle the intense workload, pace and training timelines.     
• Have strong written, verbal and collaboration skills.
• Have fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.), Google docs, Data Entry.