Customer Service Executive

Job Title: Retail Store Manager (Apparel Retail Brand)

Location: Bangalore, Hyderabad

Experience: 10+ year in Apparel retail store operation in Large Apparel retail Brand

Salary: Negotiable

Industry: Fashion/Retail

Qualification: Any Graduate/Post Graduate

Retail operation experience with good Apparel brand, managing store independently.

Should have understanding of 1) Sales - ABV, UPT, Conversion, Footfall; 2) Cost - Shrinkage (how to control this); 3) People - how are they managing people reporting to them; 4) Service - Mystery shopper

Key Deliverables (Essential functions & Responsibilities of the Job):

As a Store Manager, you will lead the operations of your business unit while ensuring a seamless shopping experience for customers. Your key responsibilities will include:

1. Operational Leadership:

•        Day-to-Day Management: Oversee the smooth running of the store, maintaining high standards across all operations, and ensuring legal compliance, particularly regarding pricing and product display.

•        Procedure Adherence: Execute operational procedures efficiently, ensuring consistency and excellence in areas such as housekeeping, fitting rooms, and checkout processes.

•        Quality Control: Monitor product quality, address any issues swiftly, and communicate feedback to the merchandising team to uphold superior product standards.

2. Sales & Performance Management:

•        Target Achievement: Drive and monitor the achievement of sales goals for your department. You will also play a key role in setting realistic yet ambitious targets, with the flexibility to adapt based on performance trends.

•        Sales Analysis: Track sales performance continuously, taking timely corrective actions when necessary to meet or exceed sales objectives.

•        Team Communication: Regularly share updates on department, store, and regional performance with your team, ensuring transparency and motivating everyone towards common goals.

3. Customer Experience:

•        Customer Service Excellence: Lead by example in delivering exceptional customer service, creating a welcoming atmosphere for every visitor.

•        Building Relationships: Understand customer needs, cultivate rapport, and establish loyal relationships with key clientele.

•        Handling Feedback: Take ownership of customer complaints and queries, ensuring timely and satisfactory resolutions that turn challenges into positive outcomes.

4. Visual Merchandising & Store Presentation:

•        Merchandising Standards: Ensure that all visual merchandising guidelines are followed to create an attractive and engaging shopping environment.

•        Continuous Improvement: Provide constructive feedback to visual merchandisers to enhance the stores visual appeal and product presentation.

5. Shrinkage & Inventory Control:

•        Loss Prevention: Implement best practices to minimize shrinkage by training staff on merchandise handling and stock protection, safeguarding store assets.

6. Team Development & Leadership:

•        Training & Development: Facilitate on-the-job training, product knowledge sessions, and visual merchandising workshops to equip your team with the skills needed for success.

•        Role Clarity & Task Delegation: Clearly define roles and responsibilities for each team member, ensuring accountability and efficient task management.

•        Constructive Feedback: Regularly provide feedback that helps your team identify strengths and areas for improvement, fostering continuous personal and professional growth.

•        Motivation & Engagement: Inspire your team to not only meet sales targets but also to follow operational procedures with enthusiasm and dedication.

7. Cashier Support & Training:

•        Support & Supervision: Assist in the training of cashiers and provide ongoing support to ensure smooth operations at checkout, contributing to a positive customer experience.

Mail upated resume with salary details:

Email: etalenthire[at]gmail[dot]com

Satish: 88O 27 49 743

Website: www.glansolutions.com

Google search: Glan Management Consultancy

About the company

KPMG International Limited, commonly known as KPMG, is one of the largest professional services networks in the world, recognized as one of the "Big Four" accounting firms alongside Deloitte, PricewaterhouseCoopers (PwC), and Ernst & Young (EY). KPMG provides a comprehensive range of professional services primarily focused on three core areas: Audit and Assurance, Tax Services, and Advisory Services. Their Audit and Assurance services include financial statement audits, regulatory audits, and other assurance services. The Tax Services cover various aspects such as corporate tax, indirect tax, international tax, and transfer pricing. Meanwhile, their Advisory Services encompass management consulting, risk consulting, deal advisory, and other related services.

Company Profile -  https://kpmg.com/in/en/home.html

Job Description

Position: US Tax Content Subject Matter Expert (SME)

Overview:

We are seeking experienced US Tax Content SMEs to join our expanding US Tax Content team in Bangalore, India. This role is pivotal in understanding, configuring, and testing annual US tax updates, focusing on Tax Form Graphic development, and tax product-specific feature enhancements.

Education Qualification: US CPA/post-graduate.

Experience:  1-2 and 3-4 years in US tax (corporate, partnership, fiduciary sectors). Interest in Canadian tax is a plus.

Technical Skills: Understanding of US tax law and comfort with technology. Experience with tax tools like CCH, Lacerte, TurboTax, etc. is advantageous.

Location:  Bangalore

Employment Type:  Contract basis

Responsibilities:

• Support in identifying and documenting the US tax updates
• Configure and test annual tax updates in tax tools
• Support in developing and updating visual representations of tax forms
• Support in implementation of implement changes to barcode systems for efficient data capture.
• Understand changes to forms/instructions, make changes in the software, then test and release the software.
• Supporting in enhancing and adding new features to the tax softwareUSA 

We are looking for a highly skilled and motivated .NET Developer to join our team immediately. As a .NET Developer, you will be responsible for developing, customizing, and maintaining software solutions that align with our vision of creating transformative justice technologies. You will work closely with product managers, designers, and other developers to deliver robust and scalable applications.

Key Responsibilities

• Develop, test, and maintain efficient, reusable, and reliable code using .NET Core and .NET Framework technologies.

• Design and implement scalable APIs, web services, and applications.

• Collaborate with cross-functional teams to define, design, and ship new features.

• Troubleshoot, debug, and upgrade existing software.

• Write clean, scalable code following best coding practices.

• Participate in code reviews to maintain code quality standards.

• Ensure the performance, quality, and responsiveness of applications.

• Stay updated with the latest industry trends and technologies relevant to .NET development.

• Support continuous improvement by investigating alternatives and technologies to drive innovation.

• Create technical documentation for reference and reporting.

Key Skills and Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, or a related field.

• 2–5 years of proven experience as a .NET Developer (Immediate Joiners Preferred).

• Strong proficiency in C#, ASP.NET Core, ASP.NET MVC, and Entity Framework.

• Experience with front-end technologies such as HTML5, CSS3, JavaScript, jQuery, and preferably Angular or React.

• Proficiency in RESTful APIs and Microservices architecture.

• Experience with MS SQL Server, including writing complex queries, stored procedures, and performance tuning.

• Familiarity with Azure, AWS, or other cloud services is a plus.

• Solid understanding of object-oriented programming (OOP).

• Knowledge of Agile/Scrum development methodologies.

• Strong problem-solving skills and attention to detail.

• Excellent communication and interpersonal skills.

• 4-5 years of experience in functional automation tools and frameworks (mandatory).
• Experience with the Playwright automation tool (desirable)
• Analyze logs generated from monitoring tools like Datadog, Splunk, Kibana for troubleshooting and debugging service failures.
• Perform database validation using appropriate queries to verify data integrity in SQL and NoSQL databases.
• Work effectively within an Agile development methodology and participate in ceremonies like sprint planning, daily stand-ups, backlog refinement etc.
• Identify and report bugs and defects using a bug tracking tool.
• Stay up-to-date with the latest testing tools and methodologies.
• Learn API automation and contribute to API automation deliveries.

Position- Sales Specialist

Responsibility -

• Develop strong customer relationships in order to generate sales.
• Achieving sales targets through acquisition of new clients &  maintaining relationship with existing clients
• New lead generation or onboarding , field sales & marketing with covering a geographical area along with visiting shopkeepers and retailers.

• Provide a demonstration and explain the advantages and features of the services with creative contents.
• Explain the contract, its feature, tenure and all terms and conditions to customers in detail.
• Manage the queries raised by the customers. Convince the business owners/managers to enroll with NDHGO as a paid listing in order to advertise and gain business.

• Meeting weekly and monthly sales targets and help in developing the business and generating the revenue.
• Evaluate customers skills, needs and build productive long-lasting relationships .

Good Fit -

• Someone who has hands-on experience in B2B sales & marketing along with onboarding is a must.
• Someone with at least 4 years of experience working on B2B retail marketing.
• He should have a laptop and two wheeler.
• Unmatched enthusiasm to keep up with the pace of the business and the team.

Experience  - 4 to 5yrs

Full-time marketing content writer / editor with post-graduation in mass communication / English literature who will be writing for businesses like Healthcare, Software, Marketing, etc. Able to conduct independent research, write web pages, blogs, PRs, marketing collaterals, whitepapers, proposals, newsletters, etc.

Complete Job Description:

We are looking for a full-time marketing content writer with post-graduation in mass communication / English literature who will be developing unique content for the websites, blogs etc. and have skills to communicate information concisely and persuasively. Additionally, he/she should be able to conduct independent research and interact with different teams for information gathering. Moreover, the candidate will be exposed to writing/editing blogs, press releases, marketing collaterals, whitepapers, infographics, proposals, presentations, newsletters, etc.

Profile

Specifically, the candidate should meet the following criteria:

• Excellent verbal and written communication skills
• Excellent in English grammar with a flair for writing
• Ability to generate content from interaction with other stakeholders
• A keen interest in global business issues and developments

Job Responsibilities:

• Create, develop and manage content for organization’s web properties
• Writing and editing content for our websites and social media handles, and ensuring that the content ranks well on major search engines
• Develop content for marketing collaterals including brochures, case studies, press releases, articles, newsletters and whitepapers
• Copyedit and proofread all web content
• Assuring web content is user-friendly with keywords for SEO benefit
• Stay updated with emerging web technologies and industry trends
• Working with a cross-departmental team, maintaining and developing the master content calendar for all web properties

Required Skills:

• Willingness to manage multiple projects in a fast-paced, deadline-driven environment
• Willingness to build consensus and work effectively within a cross-departmental team
• Basic knowledge of MS Office

Education:

• Post-graduation degree in English, Journalism, mass communication or a related field

Gaurav Aggarwal and Shubham Maheshwari (Ex Flipkart) are the co-founders of Healofy, a P2P content-based platform for new and expecting parents -- as well as doctors -- to share their concerns and advice. The start-up was accepted into Facebook's 'FBStart program' and launched a WhatsApp Helpline by developing a smart assistant bot. They use the bot to provide vaccine-related information and other tips to users.
  

Impact! Social network for the next Billion Indians. 
In India, 10,00,000 new born babies and 100,000 moms die every year. With women being the incharge and the CFO of the house, it's time to set our priorities right.

We are recognized by Govt. of India, featured in Forbes 30 Under 30 and backed by some of the smartest guys from India and Silicon Valley including Nasscom, Facebook, Y Combinator to make THE IMPACT.

We are the largest moms community in India in just an year with over a Billion moments spent on the platform every week.

We are looking for exceptional and ambitious people — we do not care where you come from, we only care about what you can do. 
If you are interested in building things for our nation, we would like to talk to you. We are making in India and we are making for India.

The future depends on what you do today!- Mahatma Gandhi

About Healofy App:

• Only Women Social Network for next 500 Million Indian Women. 
• Featured by Forbes (30 Under 30 List), Facebook (FbStart) & many more. 
• Current Stats: 5Billion Data Points Monthly, 2.3Billion Minutes spent on the platform every month. 1/10th of current Flipkart Daily Visitors, 4X growth every quarter, Diverse Team(40% are Female) 

Link to App: http://healofy.com/app">http://healofy.com/app 

Latest updates on funding:

https://inc42.com/buzz/women-centric-app-healofy-readies-for-expansion-with-8-mn-funding/">https://inc42.com/buzz/women-centric-app-healofy-readies-for-expansion-with-8-mn-funding/

https://yourstory.com/2019/03/women-healofy-funding-babytree-omidyar-lghuifm0ru">https://yourstory.com/2019/03/women-healofy-funding-babytree-omidyar-lghuifm0ru   

Requirement: Product Manager 

Location: HSR Layout, Bangalore

A brief note on the specifications for the PM requirement are as follows:

-Should be problem solvers, agile, should be an outlier.

An understanding of what makes for good user experience and behavior design .

- Strong design mentality and intuition for game mechanics and game flow

- Strong attention to detail, organization, and time management skills

- Capacity to think strategically, and an ability to understand how product decisions are tied to key business drivers

- Strong analytical and problem solving skills

Roles and Responsibilities

• Own the product roadmap and set strategic direction and vision for the team.
• Lead new product initiatives. Partner with engineering, design, marketing, partnerships, finance, and operations to deliver new projects against ambitious timelines.
• Direct our team environment to achieve sprint deliverables and acceptance criteria
• Conduct analyses on user behaviors and trends. Use these analyses to inform product decisions and future developments.
• Run daily stand-ups and team meetings to keep the team on track toward company objectives and prioritize new feature and bug fix work.
• Participate in product strategy and tactical planning conversations. Provide opinions on best next steps for product development.
• Represent the product organization on the leadership team