Customer Service Executive

About TIFIN:

TIFIN is a cutting-edge fintech platform transforming financial lives through AI and investment intelligence. Backed by industry leaders like JP Morgan and Morningstar, we're dedicated to personalizing wealth experiences, akin to how AI has revolutionized entertainment, but with the critical responsibility of delivering superior financial outcomes. We blend design and behavioral science with investment intelligence to create engaging software and APIs that empower better investor outcomes. Our mission is to recognize each individual's unique needs and goals, matching them to tailored financial advice and investments across our marketplace and various divisions.

Our Values: Go with your GUT

• Grow at the Edge: We embrace personal growth, stepping out of comfort zones, and putting ego aside to unlock genius. We operate with self-awareness and integrity, striving for excellence without excuses.
• Understanding through Listening and Speaking the Truth: Transparency is key. We communicate with radical candor, authenticity, and precision to foster shared understanding. We challenge ideas, but once a decision is made, we commit fully.
• Win for Teamwin: We thrive in our genius zones and take full ownership of our work. We inspire each other with energy and attitude, collaborating seamlessly to achieve collective success.

The Opportunity:

TIFIN is seeking a highly skilled and experienced LLM Engineer to join our innovative, remote-first team. This is a unique opportunity to shape the future of personalized financial experiences by leveraging your expertise in Large Language Models (LLMs) and Generative AI. As an early-stage startup, we're looking for an independent contributor and leader who is ready to build systems from the ground up and own outcomes.

What You'll Do:

• Collaborate closely with design and product teams to craft intuitive and engaging conversational AI experiences for our users.
• Work autonomously to deliver high-quality features, taking full ownership of project outcomes.
• Analyze and leverage our extensive data to create highly personalized experiences.
• Fine-tune LLMs with proprietary data to enhance model performance and relevance for our specific use cases.
• Implement various RAG (Retrieval-Augmented Generation) approaches to augment LLMs with relevant, up-to-date, and domain-specific information.
• Act as both a technical leader and an individual contributor, embodying the startup mentality of doing "whatever it takes" to succeed.
• Design and set up new workflows, systems, and tools from scratch, with support from the wider team.

What You'll Bring:

• 8+ years of professional experience in software engineering or a related field.
• Proven experience working with Large Language Models (LLMs) and Generative AI technologies.
• Demonstrated experience in building and deploying conversational bots.
• Hands-on experience with fine-tuning machine learning models, specifically LLMs.
• Proficiency in utilizing RAG-based approaches for LLM augmentation.
• A strong understanding of financial concepts and investing is a significant plus, though not strictly required.
• Ability to thrive in a fast-paced, startup environment, with a proactive and problem-solving mindset.
• Excellent communication skills and the ability to articulate complex technical concepts clearly.

Our Benefits Package Includes:

• Competitive salary with performance-linked variable compensation.
• Comprehensive medical insurance.
• Tax-saving benefits.
• Flexible Paid Time Off (PTO) policy and company-paid holidays.
• Generous Parental Leave: 6 months paid maternity leave, 2 weeks paid paternity leave.

TIFIN is an equal-opportunity employer, valuing diverse talents and perspectives. We encourage all qualified applicants to apply, regardless of background.

Job Title: Senior Product Software Engineer I

Location: Bangalore, India

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Software Engineer (Backend / Distributed Systems)

This role is for a hands-on Backend Software Engineer with 5+ years of experience building and maintaining large-scale distributed systems. The candidate will be responsible for developing scalable backend services, optimizing system performance, improving reliability, and contributing to architecture decisions.

Key Responsibilities

• Design, develop, and maintain backend services and APIs.
• Build scalable and reliable distributed systems.
• Collaborate with global engineering teams (US & India).
• Participate in system design, code reviews, testing, and CI/CD processes.
• Monitor production systems and provide support through on-call rotations.
• Improve system performance, fault tolerance, observability, and resiliency.
• Contribute to architectural discussions and technical decision-making.

Mandatory Skills

• 5+ years of software development experience.
• Strong coding skills in Java or Python.
• Experience with Distributed Systems and Microservices Architecture.
• Hands-on experience with REST APIs and API-driven applications.
• Strong knowledge of MySQL or PostgreSQL.
• Experience with CI/CD, testing, and code quality practices.

Preferred Skills

• Spring Boot (for Java developers).
• Kafka, Kinesis, or other event-driven/streaming technologies.
• Docker and Kubernetes.
• Terraform or Infrastructure as Code tools.
• Cloud platform experience (AWS/GCP/Azure).
• High-throughput and low-latency system experienc

Bangalore / Chennai

• Hands-on data modelling for OLTP and OLAP systems
• In-depth knowledge of Conceptual, Logical and Physical data modelling
• Strong understanding of Indexing, partitioning, data sharding, with practical experience of having done the same
• Strong understanding of variables impacting database performance for near-real-time reporting and application interaction.
• Should have working experience on at least one data modelling tool, preferably DBSchema, Erwin
• Good understanding of GCP databases like AlloyDB, CloudSQL, and BigQuery.
• People with functional knowledge of the mutual fund industry will be a plus

Role & Responsibilities:

● Work with business users and other stakeholders to understand business processes.

● Ability to design and implement Dimensional and Fact tables

● Identify and implement data transformation/cleansing requirements

● Develop a highly scalable, reliable, and high-performance data processing pipeline to extract, transform and load data from various systems to the Enterprise Data Warehouse

● Develop conceptual, logical, and physical data models with associated metadata including data lineage and technical data definitions

● Design, develop and maintain ETL workflows and mappings using the appropriate data load technique

● Provide research, high-level design, and estimates for data transformation and data integration from source applications to end-user BI solutions.

● Provide production support of ETL processes to ensure timely completion and availability of data in the data warehouse for reporting use.

● Analyze and resolve problems and provide technical assistance as necessary. Partner with the BI team to evaluate, design, develop BI reports and dashboards according to functional specifications while maintaining data integrity and data quality.

● Work collaboratively with key stakeholders to translate business information needs into well-defined data requirements to implement the BI solutions.

● Leverage transactional information, data from ERP, CRM, HRIS applications to model, extract and transform into reporting & analytics.

● Define and document the use of BI through user experience/use cases, prototypes, test, and deploy BI solutions.

● Develop and support data governance processes, analyze data to identify and articulate trends, patterns, outliers, quality issues, and continuously validate reports, dashboards and suggest improvements.

● Train business end-users, IT analysts, and developers.

Required Skills:

● Bachelor’s degree in Computer Science or similar field or equivalent work experience.

● 5+ years of experience on Data Warehousing, Data Engineering or Data Integration projects.

● Expert with data warehousing concepts, strategies, and tools.

● Strong SQL background.

● Strong knowledge of relational databases like SQL Server, PostgreSQL, MySQL.

● Strong experience in GCP & Google BigQuery, Cloud SQL, Composer (Airflow), Dataflow, Dataproc, Cloud Function and GCS

● Good to have knowledge on SQL Server Reporting Services (SSRS), and SQL Server Integration Services (SSIS).

● Knowledge of AWS and Azure Cloud is a plus.

● Experience in Informatica Power exchange for Mainframe, Salesforce, and other new-age data sources.

● Experience in integration using APIs, XML, JSONs etc.

Java Developer – Job Description Wissen Technology is now hiring for a Java Developer - Bangalore/Mumbai with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL. We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting. Required Skills: • Exp. - 3 to 8 years. • Experience in Core Java and Spring Boot. • Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns. • Should have the ability to analyze, design, develop and test complex, low-latency client facing applications. • Good development experience with RDBMS. • Good knowledge of multi-threading and high-performance server-side development. • Basic working knowledge of Unix/Linux. • Excellent problem solving and coding skills. • Strong interpersonal, communication and analytical skills. • Should have the ability to express their design ideas and thoughts. About Wissen Technology: Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities. Wissen has successfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals. Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always ‘first time right’. Our team consists of 1200+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world. Wissen Technology offers an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation. We have been certified as a Great Place to Work® for two consecutive years (2020-2022) and voted as the Top 20 AI/ML vendor by CIO Insider. 

We are the Country's leading Private Security Agency and Facility Management Company, having 75 branches and a manpower of around 40000 across!

Candidate must have:

1. Good knowledge of various labour laws

2. Registers and documents to be maintained under Acts

3. Must have handled labour audits

4. Working knowledge of handling Simpliance, ComplyHR, Teamlease, Ascent HR will be added advantage

5. Should respect timelines and meet deadlines

6. Must have 5-6 years of relevant experience

7. Minimum a Graduate

Experience Required :

- Must have hands on development experience of 4 to 8 years.

Skills Required :

Candidate must have good experience in the following :

- Angular JS/Vue JS

- Java script/Jquery

- ASP.Net,

- SQL Server

- C#/LINQ

- WEB API Good To Have :

1. DevExpress / DevExtreme Third Party Control

2. HTML, CSS.

Job ID: RP100

Work Location: Remote

Required Experience: 4 to 7 years

Job Description

• Must have Google Cloud Big Query experience
• Strong experience with data analysis, data modeling and governance, with excellent analytical and problem-solving abilities
• Good knowledge of Data Warehouses, data flow ETL pipelines
• Design, configuration/administration of database software in Cloud platform.
• Monitoring, Troubleshooting, and Performance tuning the DB objects.
• Experience on Table Partition, Clustered Table, Materialized View, External Tables etc.

Anyone RDBMS technologies

• Good experience in DB design with knowledge of ER Diagram, PK/FK, Stored procedure, Function, Triggers, and Indexes.
• Understanding the requirement of the App team and creating the necessary DB objects by following the best practices.
• Managing logins and database users, as well as database roles, application roles, and other security principles within the database.
• Deep knowledge about Indexes, Performance tuning, and Complex SQL Query patterns.
• Monitoring, Tuning, and Troubleshooting the database-related issues.

About Us:

Mobile programming LLC is a US-based digital transformation company. We help enterprises transform ideas into innovative and intelligent solutions, governing the Internet of Things, Digital Commerce, Business Intelligence Analytics, and Cloud Programming. Bring your challenges to us, we will give you the smartest solutions. From conceptualizing and engineering to advanced manufacturing, we help customers build and scale products fit for the global marketplace.

Mobile programming LLC has offices located in Los Angeles, San Jose, Glendale, San Diego, Phoenix, Plano, New York, Fort Lauderdale, and Boston. Mobile programming is SAP Preferred Vendor, Apple Adjunct Partner, Google Empaneled Mobile Vendor, and Microsoft Gold Certified Partner.

• Designing, coding, and debugging software using J2EE, Spring boot,Microservices ,AWS .
• Work closely with Solution architects to understand the architecture
  design and implement software designs accordingly.
• Improving the performance of existing software.
• Providing training to other engineers and code review.
• Maintaining and upgrading existing software.
• Recommending new technologies that can help increase productivity.
• Supervising and overseeing the technical aspects of projects.
• Investigating software-related complaints and making necessary adjustments to ensure optimal software performance.
• Regularly attending team meetings to discuss projects, brainstorm ideas, and put forward solutions to any issues.
• Mentioning Software engineers on correct coding practices.