Customer Service Executive

Microsoft Technical Consultant 

Company Name

Savex Technologies Pvt. Ltd.

Mode of Working

Work Form Office

Days of Working

6 days a week(1st and 2nd Saturday is off; remaining Saturdays are Half day working)

Responsibilities

Objective:

• Skilled Technical Consultant with expertise in presales, delivery, and support of Microsoft solutions such as Intune, Azure, and related technologies.
• This role involves assisting with solution design, deployment, migration, and post-implementation support while working closely with customers and internal teams.

Presales

✓ Collaborate with the sales team to understand customer requirements and design tailored technical solutions for Microsoft products like M365, Intune, Azure as well as other products like Okta, Zoho, Kaspersky, and Freshworks

✓ Prepare and deliver technical presentations, demonstrations, and proof-of-concept sessions for M365, O365, Azure,Okta,Zoho,Kaspersky and Freshworks

✓ Assist in creating technical proposals, scope documents, and cost estimations for Microsoft and associated third-party products.

✓ Act as a technical advisor to clients, addressing concerns and questions during the presales phase.

 Delivery

✓ Manage and execute the deployment of M365, O365, , Azure solutions,Okta,Zoho,Kaspersky and Freshworks including tenant\Product setup, configuration, and optimization.

✓ Plan and perform migrations such as O365 to O365 or Azure migrations with minimal downtime.

✓ Customize and integrate Microsoft tools to align with business requirements.

✓ Coordinate with cross-functional teams to ensure timely and successful project delivery.

Support

✓ Provide Level 2 support for Microsoft solutions as well as for Okta,Zoho,Kaspersky and Freshworks, resolving escalated issues for those products and other integrated systems.

✓ Troubleshoot and resolve technical problems in a timely manner, escalating to L3 or vendor support when necessary.

✓ Monitor and manage security solutions (e.g., Kaspersky), ensuring compliance with organizational policies.

✓ Support and maintain ITSM tools (Zoho Ticketing, Freshworks), ensuring effective tracking and resolution of client issues.

Technical Skills

✓ Expertise in M365 and O365 suite: Exchange Online, SharePoint, Teams, OneDrive, AD and other Microsoft Services.

✓ Strong knowledge of Azure services: Virtual Machines, Storage, Identity Management, AD Connec & other Azure Services.

Migrations:

✓ Hands-on experience with O365 tenant-to-tenant migrations & other e-mails services to O365 migration.

✓ Proficiency in Azure migrations, including lift-and-shift or modernization approaches.

Skills Needed

Qualification: 

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3+ years of relevant experience in technical consulting, particularly with Microsoft and ITSM tools.
• Certifications in Microsoft products (e.g., M365, Azure Fundamentals, Azure Administrator) is must.
• Strong problem-solving skills and the ability to work independently or as part of a team.
• Excellent verbal and written communication skills.

Other

• Willingness to travel occasionally for onsite client engagements.
• Ability to work under pressure and meet tight deadlines.
• Strong organizational skills with attention to detail.

Interview process

1st Virtual Round

2nd Face to Face Round

Job description :

Back-End Developer (B2B SaaS)

Location : Kashmere Gate, Delhi (Hybrid)

NP : Immediate Joiner

Experience : 2.5years to 4years

About Us :

Eazybe is transforming workplace communication by creating innovative tools on top of popular messaging platforms like WhatsApp, phone calls, and more. As we expand our reach into international markets, we're looking for dynamic sales professionals to join our team!

Key Responsibilities :

Backend Development: Write clean, maintainable, and efficient code for server-side applications.

API Design & Integration: Build and maintain RESTful or GraphQL APIs to support various front-end and mobile applications.

Database Management: Design, implement, and maintain robust databases, ensuring data integrity and security.

Performance Optimization: Optimize applications for maximum speed and scalability.

Collaboration: Work closely with front-end developers, product managers, and other team members to ensure seamless integration of functionalities.

Debugging & Troubleshooting: Identify and fix bugs, bottlenecks, and system issues.

Security: Implement best practices for securing backend systems and data.

Documentation: Prepare technical documentation and reports for system and code processes.

Qualifications :

- Proficient in solving Data Structures and Algorithms (DSA) problems.

- Demonstrated experience with platforms like LeetCode or similar competitive programming environments.

- Strong aptitude and problem-solving skills, with the ability to think critically and approach challenges creatively.

- A sharp analytical mindset with a proven ability to learn and adapt quickly.

- Proficiency in server-side programming languages such as Python, Node.js, Ruby, Java, PHP, or others.

- Experience with frameworks like Django, Express, Flask, Spring Boot, etc.

- Strong understanding of databases (SQL and NoSQL), such as MySQL, PostgreSQL, MongoDB, Redis, etc.

- Familiarity with API standards and development (REST, GraphQL).

- Knowledge of cloud platforms like AWS, Azure, Google Cloud, or others.

- Experience with version control tools like Git.

What We Offer :

- 12 days of Paid Time Off (PTO) annually

- 10 days of Working From Anywhere (WFA) annually

- Hybrid Work Model: 4 days in-office and 2 days from home

Convenient Office Location : Just a 7-minute walk from Kashmiri Gate Metro

- Candidates who meet the criteria will undergo 2 to 3 interviews and a possible paid work trial focusing on analytical and technical skills.

- If you're passionate about backend development and eager to work in a fast-paced, innovative environment, we want to hear from you.

Growth Specialist Trainee - Open to MBA Graduates

Overview: 

Coschool’s AI-powered learning platform embeds into the school system — enabling schools to transform student learning, ease the burden on teachers, and turn parents into learning partners. Coschool — the trusted AI partner for schools. With our AI-driven solution, schools can boost teacher efficiency and elevate student learning outcomes.       

A structured 45-day program designed for energetic and motivated freshers who want to build a career in EdTech sales. You will learn the SchoolAI product, understand the principal-level demo flow, practice sales pitches, and gain real-time exposure to school leadership conversations before transitioning into a full-time Growth Specialist role driving school acquisitions, demos and product adoption. 

As a Growth Specialist Trainee: 

You Get: 

• An intensive 4-week growth bootcamp with "AI as your trainer" to fast-track your learning. 
• Mentorship and guidance to develop a strong foundation in product-led growth and user metrics.
•  A dynamic startup culture with room to experiment, learn, and grow fast.
•  A clear career pathway: 45 days Training → Probation → Regular Role with exciting long-term opportunities.
•  Opportunity to work on global product.
•  Team that leads and scale the SchoolAi Product.
•  Successful completion of training boot camp and transition to onrolls. 

Your Key Responsibilities:

•  Complete all about Coschool & SchoolAI product modules on time and clear product assessments.
• Demonstrate strong understanding of product workflows for Principals, Teachers, Students, and Parents.
• Perform AI-led and peer role plays with clarity in pitch, demo flow, and objection handling.
• Develop your own pitch style and demo flow using key product messages, and deliver mock demos with clarity, creativity and strong communication as per evaluation standards.Shadow real demos and school interactions during the 15-day onsite phase.
• Maintain 100% attendance, punctuality, and timely completion of all tasks.
• Show professionalism, positive attitude, and coach ability throughout the program.
• Achieve benchmark scores required to qualify for the full-time Growth Specialist role.
•  Progress to the 15-day onsite phase only upon successfully clearing the 30-day training and assessments. 

Your Key Skills Requirement:

• Strong communication skills — clarity in interactions and confident in presentation.
• Street-smart, adaptable, and self-driven with a hunger to learn and grow.
• Willingness to work on the ground, analyze data, and suggest growth tactics based on evidence.
• Basic comfort with spreadsheets (Excel/Google Sheets) and understanding of users.
• Exposure to case studies, or any internships is a plus.

What We Need: 

• Education:  Final-year MBA (Marketing) student or a recently graduated MBA postgraduate (Marketing specialization preferred).
• Location: People Combine Office, Hyderabad. 

Training Phase Criteria:

•  The training begins with a 30-day assessment-based learning phase.
• Only candidates who successfully clear the 30-day assessments will move to the second phase.
• The 15-day in-office training phase is for candidates who qualify in the first phase.
• Candidates who do not clear the 30-day evaluation will not progress to the onsite training phase. 

Job Responsibilities

• At least 1-3 Years of Mobile App Development experience in React Native Framework.
• Experience on web service integration (SOAP, REST, JSON, XML).
• Worked on Social API integration, Core location APIs, Payment gateway integration, Google Maps, Webviews, Push Notification Service.
• Must have strong experience in Javascript, React JS.
• Strong Knowledge of SQLite, MySQL, Firebase or similar databases.
• Strong experience in sensors like accelerometer & gyroscope and detecting / correcting memory usage issues.
• Knowledge of HTML5 & CSS3.

Required Skills

• Develop and enhance Mobile Application using HTML5, jQuery Mobile, JavaScript and CSS3.
• Define technical design for mobile application ecosystem (enterprise integration working with REST services, Vendor Mobile APIS, Push notifications, etc.)
• Integrate available plugins to utilize native phone APIs to handle push notifications, geolocation and payment processing (Google Wallet, Apple Pay, etc.)
• Potentially dig down into the native layer to develop custom plugins to achieve desired functionality if not supported by the chosen framework.
• Provide a creative source of ideas/solutions to address problems - strategic and tactical.
• Contribute to the improvement of the efficiency of through scripts, tool code, component development or methodology enhancement.
• Develops, maintains, monitors and tunes performance of the app.
• Collaborate with developers, project managers, business analysts and business users in conceptualizing, estimating and developing new software applications and enhancements.

Desired Skills

• 1-3  years of experience into React Native.
• Published 2 or more apps in the Google Play Store and Apple iTunes store.

Candidates who can join immediately would be preferred.

Note: If you are willing to apply on the above post kindly add your live projects Play Store/ App Store links in the resume.

Technical/Core skills

1. Minimum 3 yrs of exp in Informatica Big data Developer(BDM) in Hadoop environment.
2. Have knowledge of informatica Power exchange (PWX).
3. Minimum 3 yrs of exp in big data querying tool like Hive and Impala.
4. Ability to designing/development of complex mappings using informatica Big data Developer.
5. Create and manage Informatica power exchange and CDC real time implementation
6. Strong Unix knowledge skills for writing shell scripts and troubleshoot of existing scripts.
7. Good knowledge of big data platforms and its framework.
8. Good to have an experience in cloudera data platform (CDP)
9. Experience with building stream processing systems using Kafka and spark
10. Excellent SQL knowledge

Soft skills :

1. Ability to work independently 
2. Strong analytical and problem solving skills
3. Attitude of learning new technology
4. Regular interaction with vendors, partners and stakeholders

The desired candidate must have 6+ years of total experience in Web Applications Development with good expertise in MEAN, MERN Stack (MongoDB, ExpressJS, AngularJS, Node.js, React.js), strong development and coding skills, good analytical and problem-solving skills. 

**Responsibilities**

- Coding and Development. The desired candidate will be responsible for developing next-generation web applications & software products

- Analyzing requirements, problems and solving them with the best solution

- Producing high-quality code without much supervision and on-time delivery

- Working in a cross-functional team, collaborating with peers during the entire SDLC
- Defining code architecture decisions to support a high-performance and scalable product

**Technical Skills**

- In-depth knowledge of MongoDB, AngularJS, Node.js, React.js and good work experience in MEAN /  MERN Stack.

- Should have good experience in back-end development with Node.js

- Experience implementing front-end applications using HTML5, Angular and / or React, LESS / SASS.

- Good knowledge of OOPS concepts, Web Development Concepts, HTML, JSON, REST API development.

- Strong coding skills, good analytical and problem-solving skills

**Non-Technical Skills**

- Must have good oral and written communication skills

- Must be dedicated to delivering high-quality work and adhering to timelines

- Must be a good team player, good learner and a self-starter

- Must have the ability to work independently
- Must be creative enough to bring fresh ideas

We are looking for a great Go developer who possesses a strong understanding of how best to leverage and exploit the language’s unique paradigms, idioms, and syntax. Your primary focus will be on developing Go packages and programs that are scalable and maintainable. You will ensure that these Go packages and programs are well documented and has a reasonable test coverage. You will coordinate with the rest of the team working on different layers of the infrastructure. A commitment to collaborative problem solving, sophisticated design, and quality product is essential. Interested candidates can apply directly on https://cloudfeathergames.com/positions" target="_blank">https://cloudfeathergames.com/positions for a faster approach.

Number of positions - 2

Responsibilities

Primary responsibilities and skills include the following areas:

• Writing scalable, robust, testable, efficient, and easily maintainable code
• Translating software requirements into stable, working, high performance software
• Playing a key role in architectural and design decisions, building toward an efficient micro services distributed architecture
• Building highly scalable, highly available web services to handle millions of transactions per day in a cloud native environment
• Working on an agile team using CI / CD best practices to deliver the highest quality software possible quickly
• A strong desire to learn new things and continually improve yourself and those around you with a “can do anything” mentality
• You live to experiment, test, fail fast, and learn as you go, we are not looking for a cookie cutter solution to the complex problems we solve

• Strong knowledge of Go programming language, paradigms, constructs, and idioms
• Knowledge of common Goroutine and channel patterns
• Ability to write clean and effective Godoc comments
• Familiarity with code versioning tools git

• Good understanding of SQL and data modeling.
• Scripting ability (Bash / Shell, Python etc)
• Any one of these data store MongoDB, Postgres, CockroachDB, or other NoSQL servers
• Automated testing of applications & Continuous Integration
• Experience writing and building API systems using REST / JSON / gRPC
• Experience with Kubernetes, Docker, Kafka, NATS etc.