Customer Service Executive

Job Overview

Ikwat is an AI-powered event creation and ticketing platform designed for India's micro-event hosts—yoga instructors, supper club chefs, workshop facilitators, and community organizers. We're pre-seed stage, currently raising and looking for a driven sales person to help onboard our first host partnerships.

You'll be the first person on the sales team, building direct relationships with potential hosts, understanding their pain points, and demonstrating how Ikwat saves them time and increases revenue. This is a hands-on role reporting directly to the founder.

What You'll Do

•      Identify and outreach to potential hosts across yoga, wellness, food, workshops, and community event spaces (LinkedIn, direct email, Instagram and referral networks).

•      Conduct product demos and discovery calls to understand host requirements and pain points.

•      Close partnerships: Onboard hosts onto the platform, and support early activation.

•      Track pipeline, forecast, and report weekly progress to founder (Google Sheets, basic CRM).

•      Provide feedback on product gaps and user feedback from real hosts to inform roadmap.

Who You Are

•      0–5 years of B2B sales or business development experience (SaaS, SMB products, or marketplaces preferred, but not required if you have sales hunger).

•      Comfortable with cold outreach—LinkedIn, email, Instagram and phone calls—and converting interest into meetings.

•      Direct, honest communication; pushback on ideas is expected and valued. Comfortable in ambiguity and wearing multiple hats in an early-stage start-up.

REVIEW CRITERIA:

MANDATORY:

• Strong Senior/Lead DevOps Engineer Profile
• Must have 8+ years of hands-on experience in DevOps engineering, with a strong focus on AWS cloud infrastructure and services (EC2, VPC, EKS, RDS, Lambda, CloudFront, etc.).
• Must have strong system administration expertise (installation, tuning, troubleshooting, security hardening)
• Must have solid experience in CI/CD pipeline setup and automation using tools such as Jenkins, GitHub Actions, or similar
• Must have hands-on experience with Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Ansible
• Must have strong database expertise across MongoDB and Snowflake (administration, performance optimization, integrations)
• Must have experience with monitoring and observability tools such as Prometheus, Grafana, ELK, CloudWatch, or Datadog
• Must have good exposure to containerization and orchestration using Docker and Kubernetes (EKS)
• Must be currently working in an AWS-based environment (AWS experience must be in the current organization)
• Its an IC role

PREFERRED:

• Must be proficient in scripting languages (Bash, Python) for automation and operational tasks.
• Must have strong understanding of security best practices, IAM, WAF, and GuardDuty configurations.
• Exposure to DevSecOps and end-to-end automation of deployments, provisioning, and monitoring.
• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
• Candidates from NCR region only (No outstation candidates).

ROLES AND RESPONSIBILITIES:

We are seeking a highly skilled Senior DevOps Engineer with 8+ years of hands-on experience in designing, automating, and optimizing cloud-native solutions on AWS. AWS and Linux expertise are mandatory. The ideal candidate will have strong experience across databases, automation, CI/CD, containers, and observability, with the ability to build and scale secure, reliable cloud environments.

KEY RESPONSIBILITIES:

Cloud & Infrastructure as Code (IaC)-

• Architect and manage AWS environments ensuring scalability, security, and high availability.
• Implement infrastructure automation using Terraform, CloudFormation, and Ansible.
• Configure VPC Peering, Transit Gateway, and PrivateLink/Connect for advanced networking.

CI/CD & Automation:

• Build and maintain CI/CD pipelines (Jenkins, GitHub, SonarQube, automated testing).
• Automate deployments, provisioning, and monitoring across environments.

Containers & Orchestration:

• Deploy and operate workloads on Docker and Kubernetes (EKS).
• Implement IAM Roles for Service Accounts (IRSA) for secure pod-level access.
• Optimize performance of containerized and microservices applications.

Monitoring & Reliability:

• Implement observability with Prometheus, Grafana, ELK, CloudWatch, M/Monit, and Datadog.
• Establish logging, alerting, and proactive monitoring for high availability.

Security & Compliance:

• Apply AWS security best practices including IAM, IRSA, SSO, and role-based access control.
• Manage WAF, Guard Duty, Inspector, and other AWS-native security tools.
• Configure VPNs, firewalls, and secure access policies and AWS organizations.

Databases & Analytics:

• Must have expertise in MongoDB, Snowflake, Aerospike, RDS, PostgreSQL, MySQL/MariaDB, and other RDBMS.
• Manage data reliability, performance tuning, and cloud-native integrations.
• Experience with Apache Airflow and Spark.

IDEAL CANDIDATE:

• 8+ years in DevOps engineering, with strong AWS Cloud expertise (EC2, VPC, TG, RDS, S3, IAM, EKS, EMR, SCP, MWAA, Lambda, CloudFront, SNS, SES etc.).
• Linux expertise is mandatory (system administration, tuning, troubleshooting, CIS hardening etc).
• Strong knowledge of databases: MongoDB, Snowflake, Aerospike, RDS, PostgreSQL, MySQL/MariaDB, and other RDBMS.
• Hands-on with Docker, Kubernetes (EKS), Terraform, CloudFormation, Ansible.
• Proven ability with CI/CD pipeline automation and DevSecOps practices.
• Practical experience with VPC Peering, Transit Gateway, WAF, Guard Duty, Inspector and advanced AWS networking and security tools.
• Expertise in observability tools: Prometheus, Grafana, ELK, CloudWatch, M/Monit, and Datadog.
• Strong scripting skills (Shell/bash, Python, or similar) for automation.
• Bachelor / Master’s degree
• Effective communication skills

PERKS, BENEFITS AND WORK CULTURE:

• Competitive Salary Package
• Generous Leave Policy
• Flexible Working Hours
• Performance-Based Bonuses
• Health Care Benefits

 • Gather and evaluate user requirements in collaboration with product managers and engineers • Illustrate design ideas using storyboards, process flows and sitemaps • Design graphic user interface elements, like menus, tabs and widgets • Build page navigation buttons and search fields • Develop UI mock-ups and prototypes that clearly illustrate how sites function and look like • Create original graphic designs (e.g. images, sketches and tables) • Prepare and present rough drafts to internal teams and key stakeholders • Identify and troubleshoot UX problems (e.g. responsiveness) • Conduct layout adjustments based on user feedback • Adhere to style standards on fonts, colors, and images Requirements: • Proven work experience as a UI/UX Designer or similar role • Portfolio of design projects • Knowledge of wireframe tools (e.g., Figma, Wireframe.cc, or InVision) • Up-to-date knowledge of design software like Adobe Illustrator and Photoshop • Team spirit; strong communication skills to collaborate with various stakeholders • Good time-management skills What We Offer: • An opportunity to work in a rapidly growing company with potential for personal and professional growth. • A collaborative and inclusive culture that values each employee’s contribution towards our goals. • Competitive compensation package including attractive bonus structures and benefits 

AuxoAI is seeking a skilled and experienced Senior AI Engineers to join our dynamic team. The ideal candidate will have 5+ years of prior experience in software engineering. This role involves collaborating with cross-functional teams to drive innovation and deliver impactful AI-driven products. This role is responsible for implementing our strategic direction on AI, intelligent automation, and data-powered operations. This role will also guide the implementation of AI solutions across various projects, with an eye on AI governance.

Location - Mumbai/Bangalore/Hyderabad/Gurgaon (Hybrid - 3 Days a week in Office)

Responsibilities:

· AI/ML Solution Development: Design, develop, and deploy AI/ML technology stacks from concept to production and deployment

· Technical Leadership: Provide technical leadership and mentorship to junior engineers, guiding them in best practices and advanced techniques.

· Develop and optimize Generative AI workflows, including prompt engineering, fine-tuning, RAG and LLM-based applications.

· Work with Large Language Models (LLMs) such as Claude, Llama, Mistral, and GPT, ensuring efficient adaptation for various use cases.

· Design and implement AI-driven automation using agentic AI systems and orchestration frameworks like Autogen, LangGraph, and CrewAI.

· Leverage cloud AI infrastructure (AWS, Azure, GCP) for scalable deployment and performance tuning.

· Collaborate with cross-functional teams to deliver AI-driven solutions.

· Front ending customer discussions, customer engagement and success stories

· Collaborate with stakeholders to gather requirements and translate them into technical specifications

Requirements

Bachelor’s in computer science, Engineering, or a related field

· Overall 5+ year’s experience in software engineering and 2+ years of experience in AI/ML, with expertise in Generative AI and LLMs. 

· Experience with AWS Bedrock or Azure OpenAI studio or similar enterprise AI environments

· Strong proficiency in Python and experience with AI/ML frameworks like PyTorch and TensorFlow

· Experience with containerization (e.g., Docker, Kubernetes), version control systems (e.g., Git) and software development methodologies (e.g., Agile, Scrum)

· Knowledge of advanced prompt engineering techniques

· Experience in AI workflow automation and model orchestration

· Hands-on experience with API development using Flask or Django

Note: Given the urgency of the role, we are currently prioritizing candidates who can join immediately or within 2-3 weeks.

Responsibilities:

• Content Creation:
• Write clear, concise, and compelling content for websites, blogs, articles, social media, email campaigns, marketing materials, and other platforms.
• Develop content that aligns with our brand voice and target audience.
• Conduct thorough research on industry-related topics to generate original content.
• Proofread and edit content for accuracy, grammar, and style.
• Content Strategy & Planning:
• Collaborate with marketing and other teams to develop content calendars and strategies.
• Brainstorm and pitch content ideas to support marketing campaigns and initiatives.
• Optimize content for search engines (SEO) and user experience.
• Content Management:
• Manage and update existing content on various platforms.

Mentogram is a Singapore-based Edtech startup. Through our B2B2C online mentoring platform we are empowering creators and industry leaders to become online mentors. Our team is growing along with our customer list. We are a crew of growth hackers and tech-geeks who are passionate about helping experts impact the world with their expertise. Let's ride the tide together!

The ideal candidate will have experience in all stages of the sales cycle. They should be confident in building new client relationships and maintaining existing ones. They should have evidence of vital skills and possess good negotiation skills.

Responsibilities

• Lead a team of 5-10 BDE.
• Pitch and close deals.
• Researching organisations and individuals to find new partnership opportunities.
• Build relationships with prospective clients
• Maintain consistent contact with existing clients
• Manage sales pipeline
• Analyse the market and establish competitive advantages
• Track metrics to ensure targets are hit

Qualifications

• Bachelor’s degree in business, marketing, or related field.
• Minimum 4+ years of sales and business development experience.
• Experience in full sales cycle including deal closing Demonstrated sales success
• Strong communication skills and IT fluency.
• Ability to manage complex projects and multi-task.
• Excellent organisational skills and negotiation skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Comfortable using a computer for various tasks.

Perks:

• Package of 12-15 Lacs depending on Experience.
• Be part of the digital nomad scheme where you are eligible for month-long fully sponsored domestic and international trips(3-4 times a year).
• Mentorship sessions by our expert base and founding team.
• Amazing networking opportunity with top mentors and leaders on our platform.
• Recommendation letter
• Learn the ins and out of the startup ecosystem by working in a global Singapore-based startup
• Have a real impact on your work :)

• Supervise and monitor the work of HK staff. As their manager, he/she will supervise, mentor, train, and coach our office staff and delegate assignments to ensure maximum productivity.
• Oversee general office operation and facilities management
• Implement and maintain procedures/office administrative systems
• Coordinate company events or conferences, which will include
• Handle all correspondences, complaints, and queries about the office and office facilities.
• Manage office logistics: You will be responsible for maintaining the inventory of office supplies and equipment like stationery and furniture maintaining proper stock levels at all times
• Handle reports and contracts for different activities and vendors, creating presentations and other management-level reports.

Technovert is a neo solutions company focused on building a product-based solutions and services business in the US Market. One of our products was recently awarded Best Startup Enterprise Product in Hyderabad and we got great many things to accomplish. We are looking for ambitious and passion filled sales professionals to join our team. Please visit www.technovert.com

The Inside Sales Executive is responsible of new business generation in an assigned territory. You will be creating visibility of brand Technovert through high volume outbound/inbound calling, targeted email campaign and networking

Duties and Responsibilities:

• Understand Technovert offerings clearly in order to effectively communicate with prospects
• Know and understand assigned territory
• Validate and Manage assigned Target Accounts on CRM
• Effective Prospecting (via cold calling, inbound calls, emailing and networking)
• To map an account and understand Microsoft foot print within through engaging IT teams/LOB and others at different levels (CXO to Admin)
• Profiling - Tech Influencer, Recommendation/Middle Man and Decision maker
• Tailor pitch according to account/contact profile and effectively engage a prospect (at various stages of sales cycle cold call/follow-up/presentation)
• Qualify by BNTD (Budget Need Timelines Decision Makers)
• Present Technovert value prop over telecon and web sessions to CXO, VP/Dir., LOB Managers as per the account profiling
• Engage Sales team / Support Team as and when needed
• Work closely with Sales Manager and support in engaging with Key Accounts by qualifying prospects and drive new opportunities
• Strives to meet or exceed prospecting goals on daily, weekly, monthly and quarterly basis
• Meet and exceed Quarterly revenue targets
• Weekly/Monthly/Quarterly reports and review

Requirements:

• Graduate
• 2 - 3 years’ experience into IT / Inside Sales in North America
• Exceptional communication skills (specially engaging customers over phone and emails)
• Organized, disciplined and a Hunter by choice
• Open to work in US timings
• Loves to party