Customer Resolution Officer

About Certa

 Certa is a leading innovator in the no-code SaaS workflow space, powering the full lifecycle for suppliers, partners, and third parties. From onboarding and risk assessment to contract management and ongoing monitoring, Certa enables businesses with automation, collaborative workflows, and continuously updated insights. Join us in our mission to revolutionize third-party management!

What You'll Do

• Partner closely with Customer Success Managers to understand client workflows, identify quality gaps, and ensure smooth solution delivery.
• Design, implement, and execute both manual and automated tests for client-facing workflows across our web platform.
• Write robust and maintainable test scripts using Python (Selenium) to validate workflows, integrations, and configurations.
• Own test planning for client-specific features, including writing clear test cases and sanity scenarios — even in the absence of detailed specs.
• Collaborate with Product, Engineering, and Customer Success teams to reproduce client-reported issues, root-cause them, and verify fixes.
• Lead or contribute to exploratory testing, regression cycles, and release validations before client rollouts.
• Proactively identify gaps, edge cases, and risks in client implementations and communicate them effectively to stakeholders.
• Act as a client-facing QA representative during solution validation, ensuring confidence in delivery and post-deployment success.

What We're Looking For

• 3–5 years of experience in Software QA (manual + automation), ideally with exposure to client-facing or Customer Success workflows.
• Strong understanding of core QA principles (priority vs. severity, regression vs. sanity, risk-based testing).
• Hands-on experience writing automation test scripts with Python (Selenium).
• Experience with modern automation frameworks (Playwright + TypeScript or equivalent) is a strong plus.
• Familiarity with SaaS workflows, integrations, or APIs (JSON, REST, etc.).
• Excellent communication skills — able to interface directly with clients, translate feedback into testable requirements, and clearly articulate risks/solutions.
• Proactive, curious, and comfortable navigating ambiguity when working on client-specific use cases.

Good to Have

• Previous experience in a Customer Success, Professional Services, or client-facing QA role.
• Experience with CI/CD pipelines, BDD/TDD frameworks, and test data management.
• Knowledge of security testing, performance testing, or accessibility testing.
• Familiarity with no-code platforms or workflow automation tools.

Perks

• Best-in-class compensation
• Fully remote work
• Flexible schedules
• Engineering-first, high-ownership culture
• Massive learning and growth opportunities
• Paid vacation, comprehensive health coverage, maternity leave
• Yearly offsite, quarterly hacker house
• Workstation setup allowance
• Latest tech tools and hardware
• A collaborative and high-trust team environment

🚨 Priority Requirement – Salesforce Solution Architect

📍 Location: Bengaluru | Hyderabad | Mumbai | Pune | Mohali | Delhi

🕒 Shift: Noon | 🏢 Work from Office

✨ Key Focus: Highly skilled candidates with excellent communication skills

🔑 Role: Salesforce Solution Architect (Classic ➝ Lightning Migration)

Responsibilities:

• 🚀 Lead end-to-end Classic → Lightning migration
• 🗂️ Redesign data model (optimize custom → standard objects)
• ⚡ Configure Lightning features (Dynamic Forms, Flows, Omni-Channel, Pages)
• 🛠️ Recommend & implement AppExchange solutions
• 🤝 Collaborate with dev, admin & QA for releases
• 🔒 Ensure security, profiles & permissions compliance
• 🎯 Act as trusted advisor for Salesforce roadmap

Qualifications:

• 🏆 7+ yrs Salesforce exp. | 3+ yrs Lightning implementations
• ☁️ Expertise: Service Cloud, Marketing Cloud, Case Mgmt, Digital Engagement
• 🔄 Proven Classic → Lightning migration exp.
• ⚙️ Strong low-code/no-code (Flows, Dynamic Actions)
• 🎓 Salesforce Certified Architect (preferred)
• 💬 Excellent communication & stakeholder management

We are looking for a skilled PHP Full Stack Developer with 3-5 years of hands-on experience in web development. The ideal candidate will have expertise in PHP programming and a proven track record working with Magento, WordPress, and Laravel frameworks. As a PHP Full Stack Developer, you will be responsible for end-to-end development and maintenance of web applications.

Responsibilities:

Full Stack Development:

• Design, develop, and maintain scalable and high-performance web applications using PHP, HTML, CSS, JavaScript, and other relevant technologies.
• Implement features across the entire application stack, from front-end to back-end.

Laravel Development:

• Build and maintain Laravel applications, ensuring scalability and performance.
• Implement custom functionalities and features in Laravel projects.
• Collaborate with the team to create robust and scalable Laravel-based solutions.

Shopify Development (Node.js):

• Develop and customize Shopify applications, themes, and plugins using Node.js.
• Build custom Shopify APIs and integrations to support business needs.

Database Management:

• Design and optimize database schemas.
• Perform database migrations, updates, and maintenance.

Integrations:

• Integrate third party applications, plugins.
• Use/ develop APIs and webhooks for integrations.

Code Quality and Standards:

• Write clean, well-documented, and efficient code.
• Follow coding standards and best practices for PHP development.
• Conduct code reviews and provide constructive feedback.

Troubleshooting and Debugging:

• Diagnose and resolve technical issues across various platforms.
• Collaborate with the support team to address client-reported problems.

Collaboration and Communication:

• Work closely with designers, project managers, and other developers to achieve project goals.
• Provide regular updates on project progress and actively participate in team meetings.

Qualifications:

• Bachelor's degree in Computer Science, IT, or a related field.
• 3-5 years of hands-on experience in PHP full stack development.
• Proficiency in Magento, WordPress, and Laravel frameworks.
• Strong knowledge of PHP, MySQL, HTML, CSS, JavaScript, REST API, Webhooks and related technologies.
• Experience with version control systems, such as Git.
• Understanding of web standards, performance optimization, and security best practices.
• Excellent problem-solving skills and attention to detail.
• Effective communication and collaboration skills.

If you meet the qualifications and are enthusiastic about contributing to cutting-edge web development projects, we encourage you to apply for this exciting opportunity.

Industry: Leading Paint Industry

Job Type: Full-Time (On-Roll)

Work Location: Multiple Locations Across India

• States: Maharashtra, Gujarat, Karnataka, Andhra Pradesh, Telangana, Madhya Pradesh, Bihar, Odisha, Jharkhand, Uttar Pradesh, Delhi, Rajasthan, Himachal Pradesh, Punjab, Noida, Haryana, and West Bengal

Eligibility Criteria:

• Education: BTech / BE (Mechanical, Electrical, Civil) or any relevant degree
• Graduation Year: 2022, 2023, 2024 pass-outs only
• Experience: Freshers & experienced candidates welcome
• Mandatory Requirement: Candidate must own a two-wheeler with a valid driving license

Job Responsibilities:

✅ Sales Target Achievement: Meet and exceed sales targets for assigned locations.

✅ Business Development: Identify and explore new business opportunities to drive revenue growth.

✅ Channel & Influencer Engagement: Build and maintain strong relationships with distributors, contractors, and dealers.

✅ Customer Service: Provide excellent service by addressing client queries and ensuring customer satisfaction.

✅ Market & Competitor Analysis: Stay updated on market trends, competitor activities, and industry developments.

✅ Product Promotion & Network Expansion: Promote company products and expand the sales network in assigned areas.

✅ Commercial Transactions: Ensure smooth financial transactions with channel partners and clients.

Key Skills Required:

✔ Strong communication and negotiation skills

✔ Willingness to work in a field sales role

✔ Ability to build long-term customer relationships

✔ Self-motivated with a result-oriented approach

✔ Basic understanding of sales and marketing principles

Why Join Us?

🌟 Opportunity to work with a leading brand in the paint industry

🌟 Fast career growth with training & development support

🌟 Attractive incentives and performance-based rewards

🌟 Exposure to business development & client management

🌐 Visit our website: www.corporatestalwarts.com

Role: Accounts Executive

Location: Telibandha, Raipur 

_*Job Responsibilities:*_

-Booking of Sales and Purchase Order

-Banking duties, collection of OS

-Making of MIS Report

-Proactively involved in admin related tasks

-Vendor/Customer Handling

_*Required Experience:*_

-2+ years of experience in Accounting (Support)

-Candidates from Transportation/Logistics/Trading are preferred

• Experience in Developing QlikView / Qlik Sense BI visualizations and dashboards. QlikSense and NPrintiing experience is a must.
• Strong knowledge of building Qlik Sense dashboards applying business rules and data validations.
• In-depth understanding of Qlik Sense Server Architecture, building QVDs and QVFs, applying business rules and data validations.
• Familiarity with charts and graphs, creating complex visualizations for dynamic aggregation Good Knowledge of Incremental data loading concepts and data modeling.
• Additionally, Qlik developers have to troubleshoot issues and provide the necessary solution

Our client is the fastest growing company in the space of student mobility in Asia Pacific as per Financial times.

More about them

- Long-term accommodation booking platform for students (think booking.com for student housing).

- Helps 80M students worldwide, find and book full-time accommodations near their universities, without the hassle of negotiation, nonstandardized and cumbersome paperwork, and broken payment process.

- Leading student housing platform globally, with 1M+ student housing units listed in 6 countries and across 80 cities.

- Growing rapidly and targeting $400M in annual gross bookings value by 2022.

We, r, are looking to hire an Director Engineering , who is a thought leader,and a world-class engineer who has a proven record of creating an impact on businessand engineering with little or no help. You will own the technology vision andsignificantly contribute to building the engineering team and culture. You will partner wiith Engineering Manager 2
the product and business teams to understand product features and specifications,translate them into high-level and low-level designs, thereby facilitating the team in building mission critical applications.


Key responsibilities
To build next-generation web applications which are efficient, reliable, and scalable.
Explore and design dynamic and compelling consumer experiences.
Analyze system function and performance requirements to support design
concepts.
Actively participate in design and code reviews to build robust applications and prototypes.
Work closely with Product managers, designers, and the business team to
implement solutions.
Maintain a very high standard of product quality, ensuring a delightful experience for users.
Endorsing upcoming standards, launching, iterating, and making a difference.

Technical Skills
1)4+ years of experience, working with web technologies and building scalable and distributed software products and infrastructure
2)Exposure to complete product development cycles - From inception to production toscaling up, supporting new requirements, re-architectures
3)Sound knowledge of design patterns and practices for writing clean, linted,maintainable, and reusable code
4)Experience in working with both backend and frontend web technologies
5)Experience with infrastructure deployment and maintenance
6)Keeps an eye on new platform and ecosystem changes

Regards
Team Merito

WHAT WE'RE LOOKING FOR

•  Bachelors or masters in software engineering, Computer Science or other relevant disciplines
•  2+ years experience as a Back-End or Full Stack Developer with hands-on experience working with Python web application development
•  Strong Knowledge in Python v3.x Language
•  Experience in REST APIs with JSON
•  Error handling and Logging 
•  Any DB knowledge 
•  Knowledge on Sumo Logic log aggregation is a plus
• Must know how to produce high quality, “Clean” code that is performant, maintainable and secure