Customer Resolution Officer

Individual Contributor (Core Responsibility)

• Execute outbound prospecting (cold calls, emails, LinkedIn outreach) for US market
• Drive IT services / SaaS / solution sales conversations with US customers
• Own the full sales cycle: lead generation → qualification → proposal → negotiation → closure
• Consistently add new logos across mid-market and enterprise customers
• Maintain accurate CRM, pipeline forecasting, and reporting

US Market & Stakeholder Engagement

• Actively engage with US Directors, clients, and partners during US business hours
• Understand client pain points and position technology solutions effectively
• Represent the company in sales calls, demos, and negotiations

Sales Strategy & Process Setup

• Define outbound sales playbooks, ICPs, messaging, and outreach strategy
• Set up sales processes, tools, metrics, and reporting frameworks
• Work closely with leadership to align revenue targets and growth plans

Team Setup & Leadership

• Build and mentor a US-focused sales team in India
• Hire, onboard, and train SDRs / sales executives
• Transition gradually from pure IC to player-coach model

Required Skills & Experience

Must-Have

• 8+ years of experience in international IT / SaaS / solution sales
• Proven exposure to US market sales (direct client interaction mandatory)
• Strong experience in outbound sales and lead generation
• Demonstrated success in new logo acquisition
• Comfortable working in night shift (6 PM–3 AM IST)
• Excellent communication, negotiation, and closing skills
• Experience working as an Individual Contributor

Good to Have

• Experience setting up or scaling inside sales teams in India
• Exposure to B2B enterprise or mid-market sales
• Familiarity with CRM tools (HubSpot, Salesforce, Zoho, etc.)
• Background in IT services, digital transformation, cloud, AI, or SaaS solutions

Working Model & Expectations

• Night shift aligned to US business hours
• Flexible coordination with India leadership during day hours when required
• 9 effective working hours per day
• Work from Vijayawada or Hyderabad office

Company Overview:  

At Codvo, software and people transformations go hand-in-hand. We are a global empathy-led technology services company. Product innovation and mature software engineering are part of our core DNA. Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day.  

We continue to expand our digital strategy, design, architecture, and product management capabilities to offer expertise, outside-the-box thinking, and measurable results. 

• Design and solution new integrations/APIs and update existing API functionalities (enhancements or bugfixes) on Integration Services like Logic Apps, BizTalk, SSIS, Stream Sets etc.
• Identify opportunities, propose & implement solutions to improve integrations/middleware solution delivery process efficiency, KPI performance, customer experience and deliver value.
• Ability to guide and train developers on Integration/API tools as required and provide coaching and mentoring.
• Ability to lead design, development, testing, deployment of integrations using Azure Services.
• Ability to lead the Integration solutions for various SaaS/Market standard programs and complex project delivery with the help of Integration developers.
• Ability to design & develop integration frameworks considering all relevant artefacts including, security, governance, error handling, requirement traceability and access management.
• Strong analysis and communication skills. Able to manage conflict and misalignment within the team and with the business.
• Dedicated to project or product work for the majority of the year working in business and functional natural teams and establish Cross-Org performance management including effective participation in natural teams
• Presenting the changes to the Integration CoE and landscape managers during the Design review, Code review, Delivery Review and Pre-CAB/CAB meetings to receive required approvals.
• Strong engagement skills, working with stakeholders at all levels on regular basis; Ability to pro-actively engender a strong sense of community and team working.
• Expected to play a pivotal role in onboarding and building new cloud-based integration/API solutions, streamline and standardize the interfaces.
• Should be able to take ownership of deliverables and conduct reviews review board and seek signoffs

• Desired Skills and Experience.
• University degree or college diploma in Computer Sciences or related major Excellent communication skills – both verbal and written University degree or college                                                            diploma in Computer Sciences or related major.
• 8+ years programming and software development experience 6+ years .NET programming experience 4+ years BizTalk development experience
• Strong understanding of EAI, SOA, and ESB architecture Strong understanding of and experience with Object Oriented design and development Solid understanding of enterprise integration patterns
• Solid understanding of software development patterns.

Experience: 4+ Years

Job Location: Remote 

Work timings : 2.30 pm -11.30 pm

Position: Estimation and Contracts Manager

Role Objective: To lead and direct the company's pre-contract and post-contract commercial functions, ensuring the preparation of accurate, competitive project tenders and the diligent management of all contractual obligations. This role is fundamentally accountable for securing profitable projects and mitigating commercial and contractual risk across all operations of Alumayer India Private Limited.

Key Responsibilities & Accountabilities:

• Estimation & Tendering Management:
• Lead the preparation and submission of all project tenders, ensuring bids are both competitive and commercially viable.
• Oversee the detailed analysis of project drawings, specifications, and Bills of Quantities (BOQ) to perform accurate cost estimations for materials, labor, and overheads.
• Direct the value engineering process to provide cost-effective solutions without compromising quality or design intent.
• Maintain and develop a robust database of costing information, supplier rates, and productivity norms.
• Contracts Administration & Governance:
• Serve as the primary authority for the review, negotiation, and finalization of all client and subcontractor contract documents, identifying and mitigating potential risks.
• Manage the complete contract lifecycle, including the administration of variations, extensions of time, and the preparation and negotiation of claims.
• Ensure all project activities and correspondence are in strict compliance with the established contractual terms and conditions.
• Provide expert contractual advice and guidance to the project execution teams throughout the project duration.
• Commercial Leadership & Reporting:
• Manage, mentor, and develop the estimation and contracts team, establishing departmental objectives and performance metrics.
• Prepare and present detailed commercial reports, cash flow projections, and risk analysis summaries to senior management.
• Develop and maintain strong relationships with clients, consultants, and key stakeholders.

Mandatory Candidate Profile:

• Education: A Bachelor's degree in Civil Engineering or Quantity Surveying is mandatory. A postgraduate qualification in Construction Management or Contract Law is highly advantageous.
• Experience: A minimum of 10-12 years of progressive experience in estimation and contracts management, with significant exposure to the façade, glazing, or specialized construction industry.
• Knowledge & Skills: In-depth knowledge of standard construction contract forms (e.g., FIDIC), tendering processes, and costing principles is essential. The candidate must possess exceptional negotiation, analytical, and risk management skills.

Reporting Structure:

• The position reports to the Commercial Director or the Chief Operating Officer.

• Coding and creating functional web applications and optimizing code for increasing response time and efficiency.
• Coordinating with front-end developers and providing server-side algorithms of user-facing web application elements.
• Analyzing the goals and requirements, handling bugs and errors and providing solutions for the same.
• Interacting with the database for storing data and ensuring that every user has access to what they search.

• Accomplishing the projects and goals within the deadline.
• Managing APIs that are executed across the devices.
• Participating in defining the architecture of the system.

Required skills

• Proven knowledge of front-end technologies, such as Angular, React, HTML, CSS, and JavaScript will be preferred.
• In-depth knowledge of PHP and related frameworks. Knowledge of Ruby, Python, NodeJs, and Java will be an added advantage.
• Good Communication, Analytical, Logical, and Leadership skills.
• Knowledge of front-end technologies such as Angular, React, HTML, CSS, and JavaScript will be preferred.
• Ability to manage a hosting environment along with database administration such as MySQL, Oracle.
• Excellent knowledge of APIs (REST, SOAP) and Web services.
• Capable of scaling applications to handle the load changes.
• Knowledge of version control, such as GIT.
• Knowledge of accessibility and security compliance.

Roles & Responsibilities:

• Planning, designing, creating, editing, and publishing relevant content based on the company's business objectives and users' needs.
• To develop a content strategy that conforms to and sets out to achieve business goals. 
• Carefully and strategically developed content aims to inform, entertain, inspire and engage potential customers. 
• To brainstorm creative ways of engaging the audience online and produce those engaging content types.
• Expertise in social media analytics, understanding the nuances, advantages, and shortcomings of each platform, and how to utilize data in formulating a campaign strategy. 
• Performing extensive research and analysis on consumer thoughts and trends.
• Creating specifications and content appropriate for the brand's customer personas.
• Planning the editorial calendar and content proposition.
• Collaborating with content management teams, creative teams, and writers to implement the strategy
• Overseeing writing style and tone for all content
• Developing content governance guidelines for tone, style, and voice of all content, ensuring they are followed and conducting periodic content audits.
• Tracking and calculating content ROI

Scope:

About the Company :

- Tickled Media is the largest online content and community platform for women in Asia. Headquartered in Singapore, we run theAsianparent.com, HerStyleAsia, AsianMoneyGuide and NONILO.com.

- Our flagship brand, theAsianparent.com, is Southeast Asia's #1 digital parenting destination and reaches over 11 million mums in the region. As a group, we reach over 12 million Asian women monthly, with content available in 13 different languages.

Link: https://tickledmedia.com/">https://tickledmedia.com/ / https://sg.theasianparent.com/">https://sg.theasianparent.com/

iOS Developer  Job Summary

 Total Exp : 4+ years

• Minimum 1 year of development experience in Swift
• 4 years of experience as iOS developer
• Ability to work independently on implementing iOS features
• Strong object-oriented design and programming skills
• Experience in Xcode IDE, Interface Builder, and debugging tools
• Solid understanding of the full mobile development lifecycle
• Experience in web service and API integration (REST, JSON and similar)
• Experience with network communications on mobile platforms, making synchronous and asynchronous web service calls
• Familiarity with version control(GIT)
• Understanding on builds and release management, including distribution on iTunes
• Experienced in use and integrations of third party libraries using Cocoapods
• Skilled on understanding UI and UX as per the iOS human interface guidelines
• Work closely with other mobile app