Customer Resolution Officer

Job Summary

We are seeking a skilled and self-motivated React Native Developer to join our team on a full-time basis. You will be responsible for building and maintaining cross-platform mobile applications with a focus on performance, scalability, and excellent user experience.

Key Responsibilities

• Develop and maintain mobile applications using React Native.
• Integrate RESTful APIs and third-party libraries.
• Write clean, reusable, and well-documented code.
• Troubleshoot, debug, and optimize existing applications.
• Collaborate closely with designers, backend developers, and stakeholders to deliver high-quality features.
• Participate in code reviews and contribute to continuous improvement and knowledge sharing within the team.

Requirements

• 1+ year of experience in React Native development.
• Solid understanding of JavaScript, React, and mobile development principles.
• Experience with mobile app deployment (Play Store and App Store).
• Familiarity with Git and version control practices.
• Ability to work independently as well as collaboratively in a team environment.
• Strong problem-solving skills and attention to detail.

Preferred (Not Mandatory)

• Experience with TypeScript.
• Familiarity with Redux, Firebase, or GraphQL.
• Prior experience working in Agile environments.

We are seeking a Data Scientist with strong expertise in data analysis, machine learning, and visualization. The ideal candidate should be proficient in Python, Pandas, and Matplotlib, with experience in building and optimizing data-driven models. Some experience in Natural Language Processing (NLP) and Named Entity Recognition (NER) models would be a plus.

Analyze and process large datasets using Python and Pandas.

Develop and optimize machine learning models for predictive analytics.

Create data visualizations using Matplotlib and Seaborn to support decision-making.

Perform data cleaning, feature engineering, and statistical analysis.

Work with structured and unstructured data to extract meaningful insights.

Implement and fine-tune NER models for specific use cases (if required).

Collaborate with cross-functional teams to drive data-driven solutions.

Required Skills & Qualifications:

Strong proficiency in Python and data science libraries (Pandas, NumPy, Scikit-learn, etc.).

Experience in data analysis, statistical modeling, and machine learning.

Hands-on expertise in data visualization using Matplotlib and Seaborn.

Understanding of SQL and database querying.

Familiarity with NLP techniques and NER models is a plus.

Strong problem-solving and analytical skills.

Looking to launch your career in Sales & Marketing? NuVeda is the perfect launchpad for you!

Who we are?

A two-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.

What do we do?

As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.

Our Vision & Culture

With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.

Why us?

We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.

Role Summary

As a Sales Development Representative, you’ll play a crucial role in NuVeda’s Sales & Pipeline Generation Activities. You’ll be working closely with the Sales & Marketing Team to design outbound campaigns & generate qualified leads that will result in new business opportunities.

Responsibilities

• Research, target, and identify new client opportunities on an ongoing basis.
• Develop targeted/personalized messaging for outbound cold calls, email, and LinkedIn outreach.
• Qualify prospects by understanding customer needs and budgets.
• Maintain a detailed database on the CRM with all customer communications.
• Collaborate with teammates and achieve quarterly milestones.

 Desired Skills

• Any graduate who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
• 1-2 years of relevant experience in B2B SaaS Lead Generation is preferred.
• Knowledge of the SaaS ecosystem is preferred.
• Record of meeting and exceeding quotas and understanding of conversion metrics.
• Working experience in using social media tools (LinkedIn), lead generation tools (Apollo.io) and CRM tools (Zoho or others).
• Ability to work on omnichannel lead generation tactics.
• Ability to launch & orchestrate new content-based Sales Development campaigns.
• Excellent communication skills.

Digital Marketing Executive

We are looking an experienced Digital Marketing Executive and result-driven person, who join our awesome marketing team! As a Digital Marketing Executive at our company, you will be responsible for setting up, implementing and managing the overall company’s digital marketing strategy.

Digital marketing strategies are extremely important for our company’s success, so your role will play a crucial role in achieving our business goals and objectives.

We are expecting you to have experience and a big passion for digital technologies and all digital marketing channels.

Digital Marketing Executive Responsibilities

• Build, plan and implement the overall digital marketing strategy
• Manage the strategy
• Manage and train the rest of the team
• Stay up to date with the latest technology and best practices
• Manage all digital marketing channels
• Measure ROI and KPIs
• Prepare and manage a digital marketing budget
• Oversee all the company’s social media accounts
• Manage and improve online content, considering SEO and Google Analytics
• Build an inbound marketing plan
• Forecast sales performance trends
• Motivate the digital marketing team to achieve goals
• Monitor competition and provide suggestions for improvement

Requirements

• Good Command Over Language: Excellent writing skills for creating manual content.
• Basic Knowledge of Data Analysis: Ability to analyze data for SEO and website reporting.
• Content Creation: Skilled in generating new and creative content ideas for posting.
• Graphic and Animation Video Creation: Proficiency in creating graphics and animation videos using AI tools.
• SEO/SMO: Understanding of SEO tools and strategies for optimizing content and improving online presence.
• Social Media Platforms: Knowledge of various social media platforms and content marketing strategies.
• Experience in setting up and optimizing PPC campaigns on all major search engines
• Analytical Skills: Strong ability to interpret data and generate insightful reports.
• Adaptive Skills: Flexible and able to adapt to new challenges and changes in the environment.
• Communication Skills: Excellent verbal and written communication abilities.
• Lead Generation: Knowledge of lead generation techniques and strategies.
• Understanding of Product USP (Unique Selling Propositions): Ability to grasp and communicate product Unique Selling Propositions (USPs)

Job Location: Rajkot, Gujarat

Position: 02

Qualification: BCA, MCA, B.Sc. IT, M.Sc.IT, BBA, MBA, Diploma

Experience: Fresher – 1 year

Required Skills: Good command over language, Basic knowledge of data analysis, content creation, content marketing, SEO/SMO, social media platforms, etc

We are Actively Looking for Business Presentation Designer: -

Who are we looking for:​

- We are looking for a designer with 3+ years of experience who's not married to their cubicle and can effortlessly convert complex concepts into elegantly simple presentations​.

- You should be able to translate business and marketing objectives into visual stories that are compelling, exciting, and coherent.​

- You should have a knack for design, attention to detail, and ninja-level expertise with design fundamentals, including composition, typography, color, iconography, and data visualization.​

- Along with in-depth knowledge of PowerPoint, Word, Keynote, and familiarity with Adobe Creative Suite, you should also have strong data visualization skills. ​

- Collaboration with other designers, copywriters, internal partners, and clients should come naturally to you.​

- An open-minded person who loves to set new benchmarks is desirable. ​Also, should be respectful of deadlines and willing to add value wherever required.

Job description – Information Security (Network)

Roles and Responsibilities

Company will provide a professional opportunity to work in a dynamic environment where you will have the ability to develop process and Cyber security based skills

Work profile of individual

• As part of the company cyber security consulting team, individual’s primary role would be to work with ISO 27k projects IT audits, ITGC audits, SSAE, SOC audits, IT Process Audit, Systems Audit, Gap assessment TPRM, GDPR, Infosec, GRC , ISMS , Cyber Security, SOX ITGC on customer engagements
• Will address all aspects of security like physical, logical, data, access etc and review Information Security policy and suggest / recommend necessary changes to the same on customer engagements
• Will be an active participant in internal / third party system security reviews and audits on customer engagements
• Will perform internal audits on all aspects of IT and ensure compliance with the prescribed security norms on customer engagements and will be responsible for tracking the open audit findings and closure of the same
• Will be responsible for implementation of new projects under Information Security Domain
• Will be able to manage document tracking and updating - policies, processes, procedures, templates etc.
• Will assist in development of proposals by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
• Will engage with clients and(or) application development teams for implementation of cyber security & data privacy by design and data protection controls.
• Will support the clients with ongoing design, implementation and maintenance of the data privacy framework for managing data protection risk including responding to legislation, devising and owning policies and training.
• Will demonstrate ability to clearly and concisely communicate the privacy implications of technology and implementation.

Team work

• Individual would be responsible for contributing to a strong team environment and promoting a positive working relationship with their colleagues.
• Individual would predominately work with off-shore engagement teams and relevant  teams on presale and cyber security delivery.
• Communication, written and verbal, with these teams would be expected.
• Team members would be required to apply learning from trainings and on the job experience to work requests and support continuous process improvement.
• Team members would be required to handle multiple tasks at the same time.
• Detailed focus when performing work and good project management skills when managing workload and maintaining timelines will be necessary.

Desired Candidate Profile

• Bachelors
• Certifications (ISO 27001/ ISO 31000/ CISA/ CISSP/ CSX or equivalent and other relevant qualification/certification
• Experience : 3-5 years
  
  

Knowledge Required:

• Strong knowledge of information security concepts, risk and controls concepts. Strong understanding of security principals: audit, policies, guidelines, and compliance.
• Good understanding of infrastructure (data centre, network end user computing) security / cloud security / managed security services / security operations centre / compliance risk management and ITGC controls
• Good understanding of technical security like network security, operating system, encryption, use of tools and technologies for various processes like logical access control, network security, security monitoring etc.
• Sound knowledge of Internal Controls and Compliance. Must be able to recommend controls around people, process, and technology.
• Sound knowledge on IT controls (especially IT risks). Good experience with control assessment, check the effectiveness of the implemented controls and recommend mitigation / improvements.
• Good knowledge on Privacy, Governance and reporting
• Experience with the Microsoft Office suite of products (i.e. Word, Excel, PowerPoint, Visio, etc.),
• Strong verbal and written communication skills Knowledge / experience in fields of ITGC audits, Internal Audit, External Audit / Statutory Audit projects
• Candidates should exhibit good client service skill collateral's with a strong focus on building relationships.

Additional Responsibilities:

• Ability to assist in value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
• Good knowledge on software configuration management systems and license Management systems
• Awareness of latest technologies and Industry trends
• Logical thinking and problem solving skills along with an ability to collaborate
• Understanding of the financial processes for various types of projects and the various pricing models available
• Ability to assess the current processes, identify improvement areas and suggest the technology solutions
• One or two industry domain knowledge
• Client Interfacing skills
• Project and Team management

Roles and Responsibilities

• Strong proficiency in Java and building scalable enterprise applications
• Can think of architectural design at scale
• Love solving complex and challenging problems
• Have good knowledge of design and architectural patterns
• Thrive to implement Industry’s best practices and coding standards
• High obsession for Quality and Performance
• Good knowledge on performance optimization, SQL tuning, caching techniques
• Like to collaborate with people, share knowledge, learn from others and mentor juniors