Customer Resolution Officer

Hey there budding tech wizard! Are you ready to take on a new challenge?

As a Senior Software Developer 1 (Full Stack) at Techlyticaly, you'll be responsible for solving problems and flexing your tech muscles to build amazing stuff, mentoring and guiding others. You'll work under the guidance of mentors and be responsible for developing high-quality, maintainable code modules that are extensible and meet the technical guidelines provided.

Responsibilities

We want you to show off your technical skills, but we also want you to be creative and think outside the box. Here are some of the ways you'll be flexing your tech muscles:

• Use your superpowers to solve complex technical problems, combining your excellent abstract reasoning ability with problem-solving skills.
• Efficient in at least one product or technology of strategic importance to the organisation, and a true tech ninja.
• Stay up-to-date with emerging trends in the field, so that you can keep bringing fresh ideas to the table.
• Implement robust and extensible code modules as per guidelines. We love all code that's functional (Don’t we?)
• Develop good quality, maintainable code modules without any defects, exhibiting attention to detail. Nothing should look sus!
• Manage assigned tasks well and schedule them appropriately for self and team, while providing visibility to the mentor and understanding the mentor's expectations of work. But don't be afraid to add your own twist to the work you're doing.
• Consistently apply and improve team software development processes such as estimations, tracking, testing, code and design reviews, etc., but do it with a funky twist that reflects your personality.
• Clarify requirements and provide end-to-end estimates. We all love it when requirements are clear (Don’t we?)
• Participate in release planning and design complex modules & features.
• Work with product and business teams directly for critical issue ownership. Isn’t it better when one of us understands what they say?
• Feel empowered by managing deployments and assisting in infra management.
• Act as role model for the team and guide them to brilliance. We all feel secured when we have someone to look up to.

Qualifications

We want to make sure you're a funky, tech-loving person with a passion for learning and growing. Here are some of the things we're looking for:

• You have a Bachelor's or Master’s degree in Computer Science or a related field, but you also have a creative side that you're not afraid to show.
• You have excellent abstract reasoning ability and a strong understanding of core computer science fundamentals.
• You're proficient with web programming languages such as HTML, CSS, JavaScript with at least 5+ years of experience, but you're also open to learning new languages and technologies that might not be as mainstream.
• You’ve 5+ years of experience with backend web framework Django and DRF.
• You’ve 5+ years of experience with frontend web framework React.
• Your knowledge of cloud service providers like AWS, GCP, Azure, etc. will be an added bonus.
• You have experience with testing, code, and design reviews.
• You have strong written and verbal communication skills, but you're also not afraid to show your personality and let your funky side shine through.
• You can work independently and in a team environment, but you're also excited to collaborate with others and share your ideas.
• You've demonstrated your ability to lead a small team of developers.
• And most important, you're also excited to learn about new things and try out new ideas.

Compensation:

We know you're passionate and talented, and we want to reward you for that. That's why we're offering a compensation package of 15 - 17 LPA!

This is an mid-level position, you'll get to flex your coding muscles, work on exciting projects, and grow your skills in a fast-paced, dynamic environment. So, if you're passionate about all things tech and ready to take your skills to the next level, we want YOU to apply! Let's make some magic happen together!

We are located in Delhi. This post may require relocation.

Role Description

This is a full-time on-site role for a Business Development Executive. The Business Development Executive will be responsible for new business development, lead generation, business communication, and account management. The role involves identifying and pursuing new business opportunities, establishing and maintaining client relationships, and meeting business targets.

Qualifications

• New business development, lead generation, and business communication skills
• Account management skills
• Excellent interpersonal and communication skills
• Ability to build and maintain relationships with clients
• Strong negotiation and persuasion skills
• Ability to work independently and as part of a team
• Prior experience in business development or sales

1. Develop, maintain, and enhance robust backend systems using Python3 and frameworks like Django (mandatory), Flask, and FastAPI (good to have).
2. Design, implement, and maintain highly efficient and automated continuous integration and continuous deployment (CI/CD) processes using Jenkins and configuration management with Ansible.
3. Elevate our testing culture by architecting and implementing innovative testing strategies, focusing on both unit and integration testing to ensure exceptional code quality and extensive coverage.
4. Follow peer-to-peer code reviews and cross-team collaboration to build scalable and reliable solutions.
5. Proficiently work with at least one cloud technology, preferably AWS, to deploy and manage applications in the cloud environment.
6. Possess knowledge of Nginx, load balancing, and scalability to optimize system performance and reliability.
7. Good experience working in distributed micro-service architecture and driving them with crucial requirements like request tracing, debugging critical issues, logging, monitoring, and alerting. 
8. Work in containerized environments using Docker and Docker Compose, and have experience with AWS ECS for container orchestration.
9. Prioritize maintainability and reliability in developing and maintaining software systems, pushing the boundaries of what's possible in our product ecosystem.
10. Collaborate effectively within a team, taking initiatives and driving projects forward with minimal micro-management.
11. Pave the way for maintainable and reliable codebases by introducing novel approaches and best practices in software development.

Requirements

1. Bachelor’s/Master’s degree in computer science.
2. Strong teamwork and communication skills, with a proactive approach to project management and task ownership.
3. Proven track record as an innovative Python developer with a focus on product engineering.
4. Visionary mindset to work in an agile environment, participating in sprint planning, stand-ups, and retrospectives.

Benefits

100% Remote

Insurance

• Augmenting, improving, redesigning, and/or re-implementing Dolat's low-latency/high-throughput production trading environment, which collects data from and disseminates orders to exchanges around the world
• Optimizing this platform by using network and systems programming, as well as other advanced techniques
• Developing systems that provide easy access to historical market data and trading simulations
• Building risk-management and performance-tracking tools
• Shaping the future of Dolat through regular interviewing and infrequent campus recruiting trips
• Implementing domain-optimized data structures
• Learn and internalize the theories behind current trading system
• Participate in the design, architecture and implementation of automated trading systems
• Take ownership of system from design through implementation