Customer Resolution Officer

Job Description for Live Medical Scribe

Job Profile

• Position: Live Medical Scribe
• Location: Mohali, Punjab
• Job Mode and Type: On-site, Full-time
• Shift Timings: Night Shift ( US Time Zones)
• Salary: Competitive, commensurate with experience
• Notice Period: Immediate Joiners Preferred

Job Responsibilities

• Accompany physicians virtually in real time during patient visits to document patient-provider interactions directly into the Electronic Health Record (EHR)
• Record dictated patient history, physical examination, review of systems, and other relevant medical information during live encounters
• Update and maintain accurate patient health records, including lab results, imaging, and follow-up documentation
• Prepare and assemble medical record documentation/charts for physicians prior to and during patient appointments
• Ensure all documentation is complete, accurate, and compliant with HIPAA and healthcare facility policies
• Monitor and document test results, referrals, and follow-up instructions as directed by the provider
• Facilitate real-time communication between provider and patient, ensuring all notes and orders are accurately captured
• Support providers in improving workflow efficiency and reducing administrative burden
• No transcription of recorded audio; all documentation is performed live during patient encounters
• Perform additional clerical and administrative duties as assigned to support provider productivity

Eligibility Criteria

• Minimum 3 years of experience in live medical scribing (not transcription or recorded scribing)
• Excellent English communication skills; US accent preferred
• Fast and accurate typing skills (60+ words per minute preferred)
• Proficiency with EHR systems (e.g., Epic, Cerner, Allscripts) and medical documentation software
• Strong knowledge of medical terminology and clinical workflow
• Ability to multitask and work efficiently in a fast-paced, live clinical environment
• Understanding of HIPAA and patient confidentiality regulations
• Bachelor’s degree in health sciences, pre-med, life sciences, or related field preferred

What makes Bakerstreet Digital Special? 

• We are not just an ambitious niche Digital Products company. We are an ambitious Digital Products Company with a soul.
• Fundamental to our mission of building world-class (we have won a webby award) global (26 global products live 0-1) digital products is an integrated, mission-driven team of consultants who are passionate about their competency.  

Who are you? A Digital Designer that can skillfully orchestrate end to end Product Design. You:

• Have experience building Products at the Business, User, UX and Architecture levels with multi-disciplinary teams
• Have worked with global clients in a consulting or product team and understand communication and management protocols of large Banks
• Have a fine understanding of the fintech domain
• Understand the difference between UI and a UI Design system that can flex and scale
• Can imagine, articulate well, and create buy-in for your ideas
• Are hands-on and able to rapidly visualise ideas
• Are able to work collaboratively to deliver the UI in sprints across products
• Have a deep understanding of CX, Design beyond screens and colours 
• Can translate business requirements and customer experience into features and functions that drive the platform/product roadmap. 

What you will do:

• Produce high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
• Designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets.
• Participate with higher level analyst/designer on project teams to create effective, usable and satisfying user experiences with information technology
• Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
• Designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets.
• Participate in user-centered design activities
• Participate in conducting user research through interviews, field studies and surveys
• Assist in the definition of user requirements and usability goals
• Support and aid in the creation of user interaction design alternatives and the building of prototypes
• Participate in conducting usability tests, heuristic evaluations and other reviews to evaluate the efficiency and effectiveness of designs

Who you are NOT. This role is not for you if: 

• You can only follow the given process
• Not think out of the box, innovative solutions to startup problems
• Have time-zone constraints (this is a global time-zone role)
• Work only in a slow, structured environment where you are given detailed instructions
• Want to take it easy and prefer a passive role 

What you will get: 

• An opportunity to be a core team member with a growth path
• A fast-growth environment with a world-class visual design quality 
• A place where you matter, and are not just a cog in the wheel
• An encouraging, informal and comfortable working environment
• A place where flexibility can be earned and work-life balance ensured
• Competitive Compensation

You will learn: 

• How to build a design and build a global quality next generation product ground-up
• How to build a Design-led organization ground-up
• How to build a Zero to one product, not just enhance or add features

What are the Qualifications you need? 

• Proficiency with visual design programs such as Figma / Adobe XD and Prototyping tools. 
• Ability to work effectively in a collaborative environment to create top-performing interfaces. 
• Ability to think through product propositions ground-up considering the entire product eco-system
• Must have Customer-oriented data-led problem-solving skills 
• Ability to prioritise and manage multiple milestones and projects efficiently
• Ability to work with and influence senior stakeholders
• Professional written and interpersonal skills.

Our Hiring Process:

1. You Apply and answer a couple of quick questions [5 min]
2. Recruiter screening phone interview [20 min] 
3. Skills assessment take-home challenge
4. Technical interview: [30 min - includes a discussion around the submitted assignment]
5. Founder's interview: [30 min]
6. We make you an offer and proceed for reference and BGV check.

Job Description:   

Digital Marketing Manager Responsible:  

responsible for the overall digital marketing strategy of the company. Digital Marketing Managers manage social media campaigns, content and event calendars, maintain the company's content, among all the other tasks. They will also measure the effectiveness of various marketing campaigns.  

  
Should have at least 3 to5 years of experience in a similar marketing role. Certifications in Google AdWords and other social media certifications are preferred. Digital marketing managers should be experts in all things that involve the digital presence of a company from social media to e-commerce. They must have the ability to juggle multiple projects and stay on top of all of them. Digital marketing managers should also have photo and video editing skills in order to edit content.  

Must have expertise or sound knowledge in –  

Influencer marketing 
Campaign marketing 
Social media handling 
Website traffic 
Relevant Social groups advertisement 
Building media related strategies 
Running ad campaigns 
 

About the Role / Core Competencies  

• Manage the content that the business posts to social media.  

• Develop strategies that drive customers to the website.  
• Improve the design, UX, traffic and content of the website.  
• Create paid campaigns on social media platforms.  
• Maintain consistent brand messaging throughout all platforms.  
• Create email blasts campaigns to target key customers.  

• Use advanced metrics to measure the success of a marketing campaign.  
• Keep up to date on the latest social media trends.  
• Proficient in photo and video editing software such as Adobe  
• Deep knowledge of web design principles.  
• Ability to identify long term trends in Data.  

Job Location: Noida (Sector- 63)  

Budget: Negotiable   

Position: Full Time (WFO)  

• Job Title:- Sales Manager
• Exp:- 2yr to 4yrs
• Location:- C.G Road, A’bad
• No. of Days Working:- 6 Days

• Recruit the insurance sales advisers from your own network who would represent and sell Life Insurance products in the market.
• Training the sales advisers on products and sales to meet business targets.
• Fix customer appointments and visit potential customers for new business.
• Make the customer understand about the various benefits available in the plan check whether it meets with the customers requirements.

We are looking for a Senior Software Developer to produce and implement functional software solutions. You will work with upper management to define software requirements and take the lead on operational and technical projects.

In this role, you should be able to work independently with little supervision. You should have excellent organization and problem-solving skills. If you also have hands-on experience in software development and agile methodologies, we’d like to meet you.

Your goal will be to develop high-quality software that is aligned with user needs and business goals.

• Develop high-quality software design and architecture
• Identify, prioritize and execute tasks in the software development life cycle
• Develop tools and applications by producing clean, efficient code
• Automate tasks through appropriate tools and scripting
• Review and debug code
• Perform validation and verification testing
• Collaborate with internal teams and vendors to fix and improve products
• Document development phases and monitor systems
• Ensure software is up-to-date with the latest technologies.

• Proven experience as a Senior Software Engineer
• Extensive experience in software development, scripting and project management
• Knowledge of selected programming languages (e.g. Django, Python, C++) and the elastic search.
• Analytical mind with problem-solving aptitude
• Ability to work independently
• Excellent organizational and https://resources.workable.com/leadership-interview-questions" target="_blank">leadership skills
• BSc/BA in Computer Science or a related degree

DESIRED SKILLS:

1. Android Development
2. Java / Kotlin
3. Javascript
4. UI / UX
5. Prototyping and Wireframing
6. Graphics and whiteboard application
7. Video-streaming and camera handling on Android
   
   
   

Desired Candidate Profile