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Customer Resolution Officer
at GetSetHome
Posted by Harshil Shah

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Mumbai

0 - 3 years

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Skills

Customer Retention

Customer Relationship Management (CRM)

English Proficiency

Job description

The person would be a customer champion and responsible for resolving all customer queries arising largely through emails. Responsibilities and Duties - Needs to resolve & respond to customer queries primarily through emails. - Needs to speak to customers over phone occasionally in case of any escalations - May need to also speak to customers over a call as and when any business need arises Required Experience, Skills and Qualifications - Good communication skills - Verbal & Written - Empathy & Patience - Calm headed

About GetSetHome

Furnished Luxury PGs in Mumbai, Pune and Bangalore with no brokerage. Managed rooms on rent for males and females

Founded

2015

Type

Services

Size

6-50 employees

Stage

Bootstrapped

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