Customer Resolution Officer

We are looking for "Software Engineer (Angular)" for Reputed Client @ Bangalore Permanent Role.

Experience: 2- 4 yrs

1.Roles & Responsibilities:

• Design, develop, and unit test applications in accordance with established standards.  

• Preparing reports, manuals and other documentation on the status, operation and maintenance of software.  

• Analyzing and resolving technical and application problems  

• Adhering to high-quality development principles while delivering solutions on-time

• Providing third-level support to business users.  

• Compliance of process and quality management standards  

• Understanding and implementation of SDLC process  

2.Technical Skills:

Primary Skills

• 4+ years experience in C#

• Minimum 2-3 years of experience in Angular 8 (2+) version with Type Script and JavaScript, HTML5, CSS3 and dotnet core

• Minimum 2-3 years of experience with Web API, Entity Frame work and Linq Queries

• Must have a good exposure on query writing and DB management for writing stored procedures/ user-defined functions

• Should be able to understand the Functional Specifications and Technical Specifications and develop the application as per the specification provided.

Secondary Skills

• Minimum 1-3 years of experience on UI development using Bootstrap and Responsive Pages

• Should have a solid understanding of the SDLC processes (Design, Construction, Testing, Deployment)

• Test Driven development using Nunit, Jasmine and Protractor

• Proven experience of delivering on-time and with quality

• Should have good unit testing skills to review his own development and identify all the defects and get it fixed before releasing the code

Desired Skills

• Should have experience in developing ERP applications or Database Intensive Data Entry applications. 

• Been on a support role for a period of 2 years or more

• Hands on experience of configuration management and version maintenance

• Prior experience of working in the shipping domain

• Hand on experience in writing technical specifications

• Should have skills to quickly learn the Business Process and understand the overall project scope.

• Full stack developers with experience in Developing products with Angular and C# APIs, from ground-up will be a plus.

3.Abilty:

• Excellent Communication Skills

• Good conceptualization skills

• Strong Visualization ability

• On time escalation 

• Initiation

• Ownership and accountability

• Analytical ability

• Quality Oriented

• Problem solving       

Propel, a leading technology solutions provider, is seeking a dedicated and talented Business Development Executive to join our team. This role primarily focuses on establishing connections with potential clients based in the United States. As a Business Development Executive, you will play a crucial role in driving business growth by effectively communicating with leads, showcasing our offerings, and nurturing client relationships. 

Responsibilities: 

1. Outbound Calling: Initiate conversations with potential clients, engaging them in a professional and persuasive manner. 
2. Lead Follow-up: Follow up on leads generated through various channels, including website inquiries, email campaigns, and marketing events. 
3. Product Presentation: Present the company's products and services to potential clients, highlighting the unique value propositions and addressing their specific needs. 
4. Relationship Building: Nurture client relationships by actively listening to their requirements, providing relevant information, and building trust in our solutions. 
5. CRM Management: Maintain accurate and up-to-date records of client interactions, lead status, and follow-up activities in the CRM system. 
6. Collaboration: Collaborate effectively with the team to ensure a seamless handover of qualified leads and align strategies for maximizing conversions. 
7. Feedback and Reporting: Provide timely feedback to the team on lead quality, campaign effectiveness, and areas for improvement. 
8. Targets and Performance: Meet or exceed weekly and monthly targets for lead conversion, call volumes, and other key performance indicators. 
9. Industry Knowledge: Stay updated with industry trends, competitive offerings, and product knowledge to effectively address client queries and concerns. 
10. Professional Conduct: Uphold the company's reputation by adhering to professional standards, ethical practices, and maintaining confidentiality of client information. 

Requirements: 

1. Experience: Minimum 2 years of proven work experience as a Business Development Executive or in a similar role in sales department, demonstrating a track record of meeting or exceeding targets. Experience in the technology industry will be an added advantage. 
2. Communication Skills: Excellent written and oral communication skills in English, with the ability to articulate ideas clearly and confidently. 
3. Cultural Adaptability: Familiarity with US business culture and the ability to adapt communication style and accent to resonate with US clients. 
4. Persuasion and Negotiation: Strong persuasion and negotiation skills to effectively convert leads into clients and overcome objections. 
5. Time Management: Ability to work independently, prioritize tasks, and manage time efficiently in a high-volume, fast-paced environment. 
6. CRM Proficiency: Proficiency in using CRM software and other relevant tools to manage leads, track interactions, and generate reports. 
7. Shift Flexibility: Flexibility to work during Eastern Standard Time (EST) to accommodate US client requirements and collaborate with the team effectively. 
8. Motivated and Target-Driven: Positive attitude, self-motivated, and target-driven mindset with a passion for achieving and exceeding goals. 
9. Attention to Detail: Strong attention to detail and organizational skills to maintain accurate records and ensure a personalized client experience. 
10. Education: Bachelor's degree in business, marketing or a related field.

Nice to Have: 

1. US Accent Proficiency: Ability to communicate with a US accent, providing an added advantage in engaging with US-based clients. 
2. Technical Aptitude: Basic understanding of technology solutions or the ability to quickly grasp technical concepts to effectively communicate our offerings. 

WFO- Indiranagar

Salary- 3.6-4.8LPA

Telesales

We are looking for an insurance sales manager to be responsible for managing policy sales and overseeing the sales team. The responsibilities of an insurance sales manager include setting and monitoring sales goals, facilitating the professional development of the team, and providing customer support.

To be successful as an insurance sales manager, you should have strong interpersonal skills, be passionate about providing support and motivation, and be comfortable working long hours. Ultimately, a top-notch insurance sales manager should be an exceptional leader, have good customer relations skills, and be goal-driven.

Insurance Sales Manager Responsibilities:

• Setting and monitoring sales objectives.
• Providing sales strategies, feedback, and marketing plans.
• Contributing to meeting sales targets.
• Keeping up-to-date with industry developments.
• Answering customer queries.
• Mediating disputes with customers.

Insurance Sales Manager Requirements:

• Previous experience in Insurance.
• Sales acumen.
• Solid understanding of policies and products.
• Be able to provide mentorship.
• Strong leadership qualities.
• Excellent interpersonal skills.

• Very strong knowledge in Embedded C including
• Data structures
• Function pointers
• Bitwise operations
• Experience with Finite State Machine (FSM) software design
• Required experience in AVR microcontrollers and projects to demonstrate it
• Familiarity with ARM 32 bit microcontrollers (Cortex M or any other)
• Required experience with common communication protocols like SPI, UART, I2C etc.
• Comfortable with reading datasheets and basic hardware schematics
• Comfortable with linux development environment including the use of GCC, gdb, makefile

Soft Skills

• Good communication skills
• Self-driven
• Passion for embedded engineering

Responsibilities:

• Development and Integration of user-facing design elements with server-side logic.
• Design and develop backend API services and databases to serve frontend applications.
• Code for multi-platform environments.
• Build reusable code and libraries for future use.
• Ensure responsiveness of applications.
• Optimization of the application for maximum speed and scalability.

Skills and Qualifications:

• Basic understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3.
• Proficient in Angular JS or ReactJS, Node.js and JavaScript.
• Integration of multiple data sources and databases into one system.
• Management of hosting environment, including database administration and scaling an application to support load changes.
• Understanding differences between multiple delivery platforms such as mobile vs desktop, and optimizing output to match the specific platform.
• Creating database schemas that represent and support business processes in one or more database technologies such as Mongo, MySQL etc.
• Implementing automated testing platforms and unit tests.
• Proficient knowledge of a back-end programming language. (Depending on the specific case, a developer should have the knowledge of one or more of Python, Ruby, JavaScript etc.)
• Proficient understanding of code versioning tools, such as Git.

Academic Qualifications:

• Engineering degree from a reputed institute