Customer Resolution Officer

What is the role?

We are looking for a storyteller who can profoundly understand the user and can translate our product details as per the user's needs. You are the one who likes working with data and insights and make decisions based on it. Should be able to lead multiple stakeholder roles efficiently for international markets with a passion for technology. An eager candidate to make an impact to the organization & thrive in a fast-paced, dynamic, hyper-growth environment and can operate fluidly between the 30,000-foot strategy level and the micro-detail to get things right.

Key Responsibilities

• Segment our users by deeply understanding our clients and end users. You will talk regularly to users and prospects and draw qualitative and quantitative insights.
• Define our GTM and partner with the rest of the team to execute the GTM. It will include work like demand generation, sales playbooks, sales enablement, and marketing assets.
• Work closely with a range of cross-functional teams- product, partner managers, marketing, and sales to craft thoughtful go-to-market strategies and drive growth initiatives.
• Understand and analyze the competitive landscape to define our own marketing strategy.

What are we looking for?

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• 3+ years of relevant work experience that can span marketing, product marketing or product management.
• Experience working on marketing or growth throughout a product’s lifecycle.
• Working experience in SaaS, preferably for international markets.
• Hands on experience in google analytics, google AdWords, CRM, analytical tools.

Whom will you work with?

You will be working closely with the marketing team.

What can you look for?

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being with the organization.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. organization works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

 About Freespace* (a.k.a. Workplace Fabric)  

 

Workplace Fabric develops solutions that makes workplaces intelligent. Our solutions help increase productivity of office workers while helping to lower the cost of real estate. Our Flagship 

product Freespace is installed in over 40 cities around the world and serves over 30,000 people every day. Starting with the first deployment in March 2016 we have rapidly grown with our solution being rolled out globally while continuing to stay cash positive. With successes at several blue-chip clients Workplace Fabric has carved a unique leadership position in workplace management and employee engagement SaaS solutions. 

 

*To find out more, follow us on social media – LinkedIn & Facebook @ workplace-fabric 

 

What is on our offer?  

• An absolutely action packed, fun, and demanding workplace lets our employees to thrive in a team-based environment with passion, fun, pride and teamwork as our core values. 
• We can offer you career opportunities to challenge, develop and exceed your aspirations with training and development throughout your career. 
• Life is never dull at Freespace as there is always something to learn, constantly pushing you to develop your skills and take on the next exciting challenge. 

 

 Profile Brief:  

You will be a creative Frontend Engineer with specialist React and visualization skills in our fast growing Analytics Team, creating dynamic dashboards to drive our client’s business insights.  

Working closely as an active team member, having ownership & accountability to develop the analytics stories, in delivering timely projects through Scrum. Working with product owners and team leads to clarifying requirements, challenge assumptions in order to ensure successful executions and push the client analytics to its best.  

 

Key Skills and Experience  

Required Skills: JavaScript (ES6+), React, amCharts, D3.js (or industry equivalent) 

Good to have: SQL, TypeScript, AWS, Scrum, IoT 

 

Experience: 4-6 years  

• A front-end and data visualization expert with 4+ years of experience  

• Ability to design widget or component based, scalable analytics dashboards 
• Expert in creating excellent user experience through quick loading dashboards and pixel-perfect design 
• Implement dashboard solutions with interactive and dynamic visualization to tell the story. 
• Hands-on and well-versed with at least one of React (preferred), Angular or Vue  
• Data processing and manipulation expert 

• Master in JavaScript with excellent understanding of asynchronous patterns  
• Comfortable with of ES6+, TypeScript & emerging web technologies  
• Able to easily comprehend and write SQL queries  
• Hands-on programmer  

 

 

 

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Key Behaviours  

• Have an open mind to turn business requirements into attractive yet practical visualisations. 

• Be passionate about understanding the business problem and using data to tell the stories in delivering solutions which drive client decisions. 
• Contribute to the success of the team through active participation, team work and owning project deliverables. 
• Contribute to high standards through personal delivery of data quality checks, code reviews and documentation in work and team practices. 
• Clear thinker with a systematic problem-solving approach, seeing a project through from conception to finished product. 
• Unafraid to own mistakes and be willing to challenge and feedback to enhance the team processes and solutions. 

 

Responsibilities –
● Develop a growth strategy focused both on financial gain and customer satisfaction
● Conduct research to identify new markets and customer needs
● Arrange business meetings with prospective clients
● Promote the company’s products/services addressing or predicting clients’ objectives
● Build long-term relationships with new and existing customers
● Have an in-depth knowledge of business products and value proposition
● Follow industry trends locally & internationally

Requirements –
● Proven working experience as a business development manager or a relevant role
● Experience in customer support is a plus
● Proficiency in MS Office and CRM software (e.g. Salesforce)
● Proficiency in English
● Market knowledge
● Communication and negotiation skills
● Ability to build rapport
● Time management and planning skills
● Background in Engineering is a big plus
● MBA from a reputed college

Qualification (Must):

BE + MBA

Role - Sales Manager

 

• ShareNest is India's first technology-enabled, asset-light marketplace that makes second home ownership accessible, affordable and enjoyable for everyone. ShareNest's vision is to enrich lives by democratizing second home ownership, making it enjoyable and making it accessible for all. Our innovative co-ownership model is a unique combination of owning an aspirational, fully managed second home along with the benefit of financial upside from real estate investment.
• Founded by the Business Head of India's first PropTech Unicorn, ShareNest has secured $1.5 million in a seed round from marquee investors, industry leaders and unicorn founders which will help build a base for the business to scale it to new heights.

 

Strategic

 

Key Responsibilities :

 

• Create an action plan to seek out and target new customers and new sales opportunities, and initiate an action plan to approach and secure new business for the Company.
• Take accountability for the qualified leads, and see it through the sales funnel which includes site visits, OBM, client meetings etc. to achieve the sales target
• Curate prospective buyers and move customers through the sales funnel and cycle
• Build and maintain a productive and cooperative relationship with the clients
• Coordinate with Marketing Department to organize marketing and advertising events.

 

Required Skill-set

 

• Graduate from any field with 2-3 years of experience in real estate sales
• Should have excellent communications skills and interpersonal skills
• Track record of over-achieving sales target and a target-driven attitude
• Ability to work in a fast-paced environment, open to travel and take up new challenges

About us:

GaragePlug is an all-in-one cloud platform that redefines a customer’s journey with automotive service businesses. GaragePlug harnesses the power of digitalization to help automotive service businesses achieve immense operational efficiency and build a highly impressionable customer experience that is sure to win any customer. GaragePlug aims to bring technological disruption to the automotive after-sales service & repair industry by taking the industry one step closer to the future. Currently, GaragePlug is trusted by hundreds of brands across 15+ countries and continues to expand across the world!

Experience:

At least 10 years of experience.

Consultant Role Description:

• Tech Lead with strong Expertise in Core Java & Spring boot.
• Hands-on in developing Microservices, Eureka service registry, and Docker, make use of OAuth for API Auth, Kubernetes, and Grafana.
• Knowledge of Cloud Technologies, AWS, CI/CD, Jenkins, and Testing methodologies is preferred.
• Hands-on to do API Documentation. Hands-on to invoke 3rd party REST / SOAP API invocations through REST template.
• Ability to design and architect solutions.
• Direct the integration of technical and engineering activities within projects.
• Knowledge of DevOps practices and tools.
• Ability to formulate and deliver solutions to complex problems in a large and diverse technology landscape with multiple teams.
• Recruit, coach, and mentor the best engineering talent

Preferable Location(s): Bengaluru, India Work Type: Part Time

Apply through this link

 https://garageplug.freshteam.com/jobs/lUnYthmY9U84/consultant-architect" target="_blank">https://garageplug.freshteam.com/jobs/lUnYthmY9U84/consultant-architect

Information Security Specialist

Notice Period: 45 days / Immediate Joining

 

Banyan Data Services (BDS) is a US-based data-focused Company that specializes in comprehensive data solutions and services, headquartered in San Jose, California, USA. 

 

We are looking Information Security Specialist who has the expertise and deep knowledge of Information security regulations, compliance, and SIEM tools, and the ability to develop, describe and implement Security Baselines and Policies.

 

It's a once-in-a-lifetime opportunity to join our rocket ship startup run by a world-class executive team. We are looking for candidates that aspire to be a part of the cutting-edge solutions and services we offer that address next-gen data evolution challenges. 

 

Key Qualifications

 

· Design, deploy, and support Information Security Solutions provided by BDS

 

· Assist clients to carry out the IT Risk Management assessment on both on-prem and cloud platforms

 

· Provide subject matter expertise on IT security compliances during the security audits to meet various security governances.

 

· Research and strategic analysis of existing, and evolving all IT and data security technologies

 

· Establish baselines to define required security controls for all infrastructure components and application stack

 

· Follow latest vulnerabilities and threats intelligence updates across a wide range of technologies and make recommendations for improvements in the security baselines.

 

· Overseeing security event monitoring, understand the impact, and coordinate remediation efforts

 

· Create and optimize the SIEM rules to adjust the specification of alerts in responding to incident follow up

 

· Must be able to work a flexible schedule during off-hours

 

Key Skills & Qualification

 

· Minimum of 4 years relevant work experience in information/cyber security, audit, and compliance

 

· Certifications in any of technical security specialty (e.g., CISA, CISSP, CISM)

 

· Experience in managing SIEM products like Arcsight, Qradar, Sumo Logic, RSA NetWitness Suite, ELK, Splunk

 

· Exposure of the security audit tools on public cloud platforms

 

· Solid understanding of the underlying LINUX/UNIX and Windows OS security architecture

 

· Certified Ethical Hacker would be a plus

 

· Handling of Security audits is a must

 

· Proven interpersonal skills while contributing to team effort by accomplishing related results

 

· Passion for learning new technologies and the ability to do so quickly.

http://www.banyandata.com" target="_blank">www.banyandata.com 

Role and Responsibilities:

• Sourcing new sales opportunities through inbound leadfollow-up and outbound cold calls and email.
• Route qualified opportunities to the appropriate sales executives for further development and closure.
• Developing & maintaining successful business relationships with all prospects and actively manage the progression of sales opportunities.
• Actively team with business partners and technical sales team to successfully close opportunities.
• Commit to and deliver results based on monthly targets/forecasts.
• Able to generate leadsvia Linkedin, social media and Email Marketing etc.

Understanding Client needs and requirements and proposing right kind of solution.

Skills Required:

• Strong communication Skills.
• Strong marketing skills including negotiation and convincing Power.
• Good oral/written/interpersonal/presentation skills.
• Possesses an energetic, outgoing and friendly demeanor.

We are looking for an experienced Java developer who will help us build scalable REST API based backend using Microservices. Key skills - Own the product functionality and work with the technical and product leadership to convert ideas into great product - Stay abreast of latest back-end technologies and patterns and proactively find ways to apply them to the business problem - Thorough understanding of core Java, Spring framework - Experience with Spring Boot to bootstrap applications - Good understanding and working experience with RESTful web services - Knowledge of distributed systems and how they are different from traditional monolith applications You get additional brownie points if you have - Knowledge of modern authorization mechanisms, such as JSON Web Token and OAuth2 - Familiarity with code versioning tools such as Git etc - Self-starter who can think outside of the box, and come up with a solution to resolve and mitigate complex problems - Experience working in Agile development environment using methodologies like Scrum and tools like JIRA, Confluence etc Experience - 4-7 years of work experience developing Java based backend applications - Around 1 year of work experience e using Spring Boot, Spring Cloud and Microservices - BE/B Tech or higher preferably in Computer Science About Us QUp is a leading healthcare product that is excited to offer a “Painless OPD” experience to patients and health care providers like doctors, hospitals etc. We are a fast growing startup that is using innovation and cutting edge technologies to solve the OPD management problem. We offer competitive salary, freedom to explore cutting edge tools & technologies, flat hierarchy & open communication channels to our people so that they continue to be growth drivers for the company.

only if they want to be a part of a new creation, a creating that will change the way people communicate!

Plutonix Solutions is a Consulting Company, this requirement is a permanent position with one of our clients