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Customer Resolution Officer
at GetSetHome
Posted by Harshil Shah

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Mumbai

0 - 3 years

{{100000 / ('' == 'MONTH' ? 12 : 100000) | number}} - {{100000 / ('' == 'MONTH' ? 12 : 100000) | number}} {{'' == 'MONTH' ? '/mo' : 'lpa'}}

Skills

Customer Retention

Customer Relationship Management (CRM)

English Proficiency

Job description

The person would be a customer champion and responsible for resolving all customer queries arising largely through emails. Responsibilities and Duties - Needs to resolve & respond to customer queries primarily through emails. - Needs to speak to customers over phone occasionally in case of any escalations - May need to also speak to customers over a call as and when any business need arises Required Experience, Skills and Qualifications - Good communication skills - Verbal & Written - Empathy & Patience - Calm headed

About GetSetHome

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Founded

2015

Type

Services

Size

6-50 employees

Stage

Bootstrapped

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