Customer Resolution Officer

You're good. You know you're good. Your Dribbble has clean case studies, your Figma files are organized, your design system is tight.

And you're bored out of your mind.

Not because the work is easy. Because it doesn't matter. You redesign the settings page. Three stakeholders give conflicting feedback. You compromise on all of it. Ship something you'd never put in your portfolio. Wait for the next sprint.

You didn't get into design for this. You got into it because design isn't decoration. It's the product itself.

If that's still what you believe, keep reading.

The Problems We Haven't Solved Yet: We haven't figured everything out. That's the point. Here are real design challenges on our table right now, unsolved, waiting for someone good enough to crack them:

1. How do you design an AI learning experience that feels human? Our AI tutors adapt in real-time to how each learner thinks. But "adaptive" can easily feel robotic. How do you design an interaction where a machine is teaching but the learner feels understood? No one has solved this well at scale.
2. How do you make learning feel like a game without making it feel like a trick? Gamification in edtech is mostly badges and streaks. The real question: how do you design dopamine loops that make someone want to learn at 11 PM the way they want to scroll Instagram at 11 PM? Without dark patterns.
3. How do you build for a world of generative UI? When AI generates personalized content for every user, the UI can't be static. How do you design a system that's both coherent and infinitely variable? Figma components don't cover it. You'd be inventing the framework.
4. How do you create simulations where people learn by doing? Not watching videos. Not reading docs. Actually doing the work where mistakes are free and feedback is instant. How do you design the UX of "practice" at scale?
5. How do you design across modalities? WhatsApp bots, mobile apps, web platforms, AI-generated video. How do you create a design language that holds together across contexts this different, while feeling native to each?

If you read those five problems and felt your brain start firing, this role is for you.

The Honest Part: Our product today is not beautifully designed. Some of it is. A lot of it isn't.

That's exactly why we need you. Not in six months. Now.

We have 3 million+ learners across 64 countries. AI that genuinely works, personalization that's real (not a buzzword), and a product rated 4.8/5. What we don't have is a founding designer with the taste to make the experience match the ambition.

The gap between what our product does and how it feels is your canvas. It's enormous. And it's yours.

How You'd Actually Work Here:

Most JDs sell you a vision. Here's the reality.

• You'd talk to actual users. Not personas. Not filtered summaries. You'd call a learner in Pune who dropped off mid-course and find out why. Here, user research isn't a quarterly ritual. It's how you start every design decision.
• You'd see your impact. Fast. Ship something, it's in front of 3M+ users. You'll know within days whether it worked. Real data, real fast.
• Your bottleneck is you, not your team. Our devs read Figma files. The gap between what you design and what ships is small. The constraint is the quality of your thinking, not the capacity of the people around you.
• You'd have a voice in what gets built. You'd work directly with me and Gargi (co-founder) on what we build and why. Your perspective on the user experience shapes direction. Because a learning product where design doesn't drive direction doesn't work.
• Design is load-bearing here. A learning experience that feels clunky doesn't just look bad. It literally doesn't teach. Experience quality is the product.

The Specifics:

Role: Sr. Founding Product Designer (AI-First). Senior IC with high ownership & high influence. "Founding" means you'd shape the design culture, system, and standards for everything that follows. 

Experience: 4+ years in B2C product design. Edtech, gaming, or consumer apps where retention actually matters. A portfolio that shows design moving metrics, not just looking good.

You're the person if: • You can articulate a user problem before you draw a single frame • You're comfortable reading dashboards & making decisions from data, not just intuition • You write tight, clear design rationale that developers understand and trust • You thrive with ambiguity and ownership. Slow approvals frustrate you

Comp: Rs 18L-30L CTC + 0.01%-1.0% equity. The equity range is wide because we'll calibrate to what you bring. At our stage, this is real upside.

Location: Mumbai. In-office with WFH flexibility. Full-time.

The team: Google's Top 20 Startups to Watch. Google AI First Accelerator '24. Backed by funds of Naval Ravikant, Reid Hoffman, and founders/CXOs from Udemy, Flipkart, Jupiter, PayU, Edmodo & Inflection AI. Featured on CNBC-TV18. 11-50 people building something that changes how people learn, permanently.

Job Title: Assistant Manager - Financial Planning and Analysis (Qualified CA)

Location: Gurgaon, India

Experience Required: 3-5 years of post-qualification experience in corporate finance or FP&A

Industry: Textile / Apparel / Garment Accessories/ Retail

Department: Financial Planning & Analytics

We are seeking a highly skilled and motivated Assistant Manager – Finance to join our finance team. The ideal candidate will be a Qualified Chartered Accountant (CA) with a minimum 3+ years of post-qualification experience in corporate finance or FP&A. The role requires strong proficiency in Excel, hands-on experience in month-end reporting (for both local and overseas books), and the ability to evaluate business cases and respond to ad hoc financial queries. This position plays a key role in financial analysis, reporting, and supporting strategic business decisions.

Key Deliverables (Essential functions & Responsibilities of the Job):

·        Business Case Evaluation: Analyse and evaluate financial aspects of new projects and investments. Prepare financial models, conduct sensitivity analysis, and assess the feasibility and risks of proposed initiatives.

·        Budgeting and Forecasting: Partner with business units to develop annual budgets and rolling forecasts. Track performance and provide variance analysis against financial plans.

·        Ad Hoc Business Support: Respond to queries from internal stakeholders, including senior management and department heads, by providing financial insights and recommendations that support data-driven decisions.

·        Month-End and UK Reporting: Manage month-end closing activities for both local and international entities. Prepare and submit reports to the UK team within specified timelines and ensure accuracy in all submissions.

·        Process Improvements: Drive improvements in financial reporting processes and systems. Identify opportunities to streamline workflows and enhance data accuracy.

·        Data Management and Reporting:

Maintain integrity of financial data across systems and databases. Generate ad hoc reports and perform detailed data analysis when required.

Key Skills:

·        Strong command of Excel and financial modelling

·        Experience in budgeting, forecasting, and variance analysis

·        Excellent analytical and problem-solving skills

·        High attention to detail and accuracy

·        Strong communication skills with the ability to collaborate cross-functionally

·        Familiarity with ERP systems (e.g., SAP, Oracle) is preferred

Mail updated resume with current salary-

Email: etalenthire[at]gmail[dot]com

Satish; 88 O2 74 97 43

Google search: Glan management consultancy

hiring for the position of Backend Developer / Senior Backend Developer responsible for managing back-end services and the interchange of data between the server and the users.

Your primary focus will be the development of all server side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.

We are looking to recruit a candidate for a role that will require:

• Create and consume restful APIs
• Design, develop, and maintain internal and external applications
• Build efficient, testable, and reusable modules
• Write high quality, structured application/interface code and documentation
• Identify solutions through research and collaboration that resolves the root of problems as they arise
• Define functional and technical requirements for application software to develop skills and knowledge
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
• Contribute in all phases of the development lifecycle

Requirement

∙ Proficient in Node.JS

∙ 2+ years’ experience designing, querying, and updating databases in MySQL/nosql 

∙ Passion for best design and coding practices and a desire to develop new bold ideas

∙ Good to have knowledge of AWS, Redis, ElasticSearch

Education: Min. Graduate in related discipline

Work experience: 2 years relevant experience

• Discussing project aims with the development team.
• Designing and building web applications using CodeIgniter.
• Troubleshooting issues in the implementation and debug builds.
• Working with front-end and back-end developers on projects.
• Testing functionality for users and the backend.
• Ensuring that integrations run smoothly.
• Scaling projects based on client feedback.
• Recording and reporting on work done in Codeignitor/Laravel
• Maintaining web-based applications.
• Presenting work in meetings with management.

Desired Candidate Profile

• Experience working with PHP, performing unit testing, and managing APIs such as REST.
• A solid understanding of application design using Codeignitor/Laravel.
• Knowledge of database design and querying using SQL.
• Proficiency in HTML and JavaScript.
• Practical experience using the MVC architecture.

• Qualification : Graduate
• Vacancies : 5
• Experience : 1 to 2 yrs. as Team Leader in Telecom process Experience
• Interview Process: HR Round -> Ops Round -> Client Round

Responsibility:

• Motivate and inspire team members to perform. Ensure discussions, Pre & Post session, and Provide guidance to the team based on management directions
• Responsible for team Performance, Attrition and shrinkage.
• Prepare Daily reports
• Manage and Handle all the team reports and improve performance on daily basis.
• Excellent Communication and interpersonal Skills
• Assist customers in all their queries

Must have:-

Locust
jMeter
Core Java
Selenium Webdriver with java
Rest Assured Library
API Testing - using postman & Rest Assured Library
SQL

Hands on experience REST service.

Experience Level:- 2.5 to 4.5 years