Customer Resolution Officer

Job Description:

Role: Senior Backend Developer

Mode of work: WFO

Supercharge Your Career as a Senior Backend Developer at Technoidentity!

Are you ready to solve people challenges that fuel business growth? At Technoidentity, we’re a Data+AI product engineering company building cutting-edge solutions in the FinTech domain for over 13 years—and we’re expanding globally. It’s the perfect time to join our team of tech innovators and leave your mark!

What’s in it for You?

We are looking for a highly motivated Senior Backend Developer with 4-6 years of experience to join our team. The ideal candidate will have strong backend development expertise, a deep understanding of distributed systems, and a high sense of ownership. This role requires working independently on POCs and projects while also mentoring junior team members and enabling scalable delivery.

What Will You Be Doing?

• Design, develop, and maintain scalable backend systems and services.
• Work independently on project implementations and backend solution development.
• Implement distributed architecture design patterns to build reliable and high-performance systems.
• Collaborate with cross-functional teams to deliver robust backend solutions.
• Guide and mentor junior developers, ensuring quality implementation and adherence to best practices.
• Participate in system design discussions, code reviews, and technical decision-making.
• Ensure high ownership in delivering solutions aligned with project timelines and goals.

What Makes You the Perfect Fit?

• 4-6 years of backend development experience with strong expertise in Java or Go,
• Hands-on exposure to distributed systems, and solid knowledge of PL/SQL, with the ability to work independently and take high ownership of deliverables.
• Strong problem-solving and critical thinking abilities.
• Experience working with distributed systems and architecture design patterns.
• Strong database development skills with PL/SQL.
• Excellent team coordination and collaboration skills.
• High sense of ownership, accountability, and commitment towards project delivery.
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related technical field is required.

Good to Have Skills

• Exposure to Cloud platforms (AWS or GCP).
• Understanding of Frontend technologies or DevOps practices.
• Experience with workflow orchestration tools such as Temporal or similar platforms.

Work Requirements:

• Willingness to work in US or flexible shift timings based on project requirements
• Ability to work independently on POCs/projects and help scale additional pods of work
• Guide and direct junior team members to ensure proper implementation

We are seeking a Statutory Audit Executive to join our client's CA firm in Ahmedabad. The role involves handling statutory audits of medium to large-sized entities, ensuring compliance with applicable laws and standards, and supporting audit planning and execution. The candidate will work closely with clients and internal teams to deliver high-quality audit engagements.

Key Responsibilities :

• Conduct and manage statutory audits, including planning, execution, and reporting
• Handle audits of entities with turnover exceeding ₹500 Cr
• Analyze financial statements and ensure compliance with applicable accounting standards
• Identify audit risks and perform risk-based audit procedures
• Ensure compliance with Companies Act, Income Tax Act, GST, FEMA, and other relevant regulations
• Prepare audit documentation, working papers, and draft audit reports
• Coordinate with clients to understand financial records and business processes
• Assist in improving internal controls and providing practical recommendations
• Support seniors and partners in audit-related assignments and client communication
• Meet deadlines and maintain high-quality audit standards

Requirements

Required Skills & Knowledge

• Strong knowledge of Statutory Audit and audit procedures
• Exposure to large audits (₹500 Cr+ turnover) is mandatory
• Working knowledge of:
• Taxation and GST
• Corporate Law and FEMA
• Risk-based audits
• Good understanding of financial reporting and analysis
• Proficiency in MS Excel and accounting/audit software
• Strong analytical, communication, and documentation skills
• Experience: 1–4 Years (Freshers with strong audit knowledge may be considered)
• Qualification: Chartered Accountant (CA)​

Additional Exposure (Preferred)

• Forensic audits
• Due diligence and valuation assignments
• Litigation support or special audits

Interview Process

• Round 1: Online interview
• Round 2: Personal / Face-to-face interview

Benefits :

• Competitive salary package
• Health insurance and statutory benefits
• Paid leaves and holidays
• Performance-based incentives
• Training and career growth opportunities

The Consultant / Senior Consultant – Adobe Campaign is a technical role that requires providing Consulting advice and support to Clients for Implementing Adobe Campaign solution and any technical advisory required afterwards. This is a client-facing role and requires consultant to liaise with the client, understand their technical and business requirements and then Implement Adobe Campaign solution in a manner client gets most value out of the solution. Consultant’s main objective is to drive successful delivery and maintaining a high level of satisfaction for our customer.

What you need to succeed

• Expertise and Experience in SQL (Oracle / SQL Server / PostgreSQL) • Programming experience (Javascript / Java / VB / C# / PHP)

• Knowledge on Web Technologies like HTML, CSS would be a plus

• Good communication skills to ensure effective customer interactions, communications, and documentation

• Self-starter - Organized and highly motivated

• Fast learner, ability to learn new technologies/languages

• Knowledge of HTML DOM manipulation and page load events a plus

• Project Management skills a plus

• Ability to develop creative solutions to problems

• Able to multi-task in a dynamic environment

• Able to work independently with minimal supervision

• Experience leading team members will be a plus Adobe is an equal opportunity/affirmative action employer. We welcome and encourage diversity in the workplace.

Key Responsibilities:

• Design, develop, and maintain responsive and visually appealing websites, focusing on user experience and functionality.
• Build high-converting landing pages tailored to various marketing campaigns and objectives.
• Implement and optimize contact forms for lead generation, ensuring seamless integration with email marketing systems.
• Set up and manage email marketing campaigns using platforms like Mailchimp, Constant Contact, or similar.
• Integrate analytics tools (e.g., Google Analytics, HubSpot) to track website performance and digital marketing metrics.
• Work closely with the marketing team to align website content and design with ongoing campaigns and business goals.
• Conduct A/B testing on landing pages and email marketing materials to improve conversion rates.
• Troubleshoot website issues, including speed optimization and mobile responsiveness.
• Keep up-to-date with industry trends, emerging technologies, and best practices in web development and digital marketing.

Required Skills and Experience:

• Proven experience as a Web Developer, with a portfolio demonstrating previous projects, especially landing pages and contact forms.
• Strong proficiency in HTML, CSS, JavaScript, and responsive web design frameworks like Bootstrap.
• Familiarity with content management systems (CMS), such as WordPress, Joomla, or Drupal.
• Experience with digital marketing tools, including email marketing platforms (Mailchimp, Active Campaign, etc.) and Google Analytics.
• Understanding of SEO principles and best practices.
• Knowledge of integrating third-party services (CRM, email marketing, lead capture tools, etc.) into websites.
• Excellent problem-solving skills, attention to detail, and the ability to work independently and as part of a team.

KEY RESPONSIBILITIES: Execution of sales/marketing plan, like

To reply all inquiries, ONLINE marketing/sales tracking for all websites / registered online portals

To Conduct Feasibility Study of inquiries received.

To call/meet existing and potential Clients Regularly

To Collect the data of requirements from customers / potential buyers

Update all Websites / online registered Portals (Indiamart /Tradeindia/tatanexarc /GEM /L&T SUFIN etc.) with latest product details.

Ensure Clear Communication with Customer and Production Team and Management

To Track Customer Complaints

Responsible to analyze feedbacks from market & give correct information to HOD- business development (strategy department)

To Measure customer satisfaction survey and track actions on the results.

• Must be passionate about designing for web and social media
• Must have experience in Facebook & Google Ad Graphics Proven graphic designing experience
• A strong portfolio of illustrations or other graphics
• Familiarity with design software and technologies (such as InDesign, Illustrator, CorelDraw and Photoshop)
• Must have video creation experience
• A keen eye for aesthetics and details
• Excellent communication skills, Must be quick in understanding and implementing ideas
• Ability to work methodically and meet deadlines
• Degree in Design, Fine Arts or related field is a plus
• With Good Communication Skills.
• Experience 3+ yrs

Position: IT Trainer

Responsibilities:

• -Provide training in HTML, CSS, Java, Python, REACT, Node.js.
• -Motivate students and ensure quality training delivery.
• -Strong verbal and written communication skills.

Requirements:

• Bachelor's/Master's in CS/IT or related fields.
• Proficiency in programming languages.
• Course/certification in IT preferred.
• Freshers and experienced with good communication and technical skills welcome.

Details:

• Full-time, Permanent
• Salary: ₹10,000 - ₹15,000/month (Negotiable)
• Training provided.

Join us for an innovative journey!