Customer Resolution Officer

Skills

• Experience in Design, Films, Social Media, Digital Marketing is preferred Skills

• Sales

• Business Development

• Communication

• Social Media Marketing

• Negotiation

• Marketing Strategy

• Customer Relationship Management (CRM)

• Project Management • Presentation S

Antier Solutions Pvt Ltd is a pioneering Web3.0 organization specializing in the integration of blockchain technology, decentralized applications, and cutting-edge digital solutions. We are dedicated to driving innovation in the web3 space and are seeking a skilled PHP Developer to join our team.

Job Description:

As a PHP Developer at Antier Solutions Pvt Ltd, you will be instrumental in developing and managing advanced WordPress-based websites that align with our Web3.0 initiatives. We are looking for a developer with a deep understanding of web technologies and a proven ability to handle complex WordPress projects.

Key Responsibilities:

• Develop, customize, and maintain WordPress websites with a focus on advanced functionality and seamless user experiences.
• Implement custom designs and features using HTML, CSS, JavaScript, PHP, and additional web technologies.
• Ensure responsive web design principles are applied, delivering an optimal user experience across all devices.
• Optimize website performance for speed and efficiency, and troubleshoot any issues that arise.
• Collaborate with cross-functional teams, including designers, developers, and project managers, to achieve project goals.
• Stay informed about the latest trends in web development and Web3.0 technologies to ensure our solutions remain cutting-edge.

Key Qualifications:

• Extensive experience in WordPress development, including a strong portfolio of complex projects.
• Proficiency in HTML, CSS, JavaScript, PHP, and experience with Webflow and Shopify.
• Deep understanding of responsive web design and best practices.
• Proven ability to implement custom designs and optimize website performance.
• Excellent problem-solving skills and attention to detail.
• Minimum of 3 years of experience in WordPress development.
• Ability to work independently as well as collaboratively in a team environment.

Preferred Qualifications:

• Experience with blockchain technology or Web3.0 applications.
• Familiarity with version control systems (e.g., Git).
• Knowledge of SEO best practices and website analytics tools.

Benefits:

• Opportunities for professional growth and development in the Web3.0 space.
• Comprehensive health insurance.
• Collaborative and innovative work culture.

Job Description:

We are seeking a highly skilled and creative Social Media Manager with a strong understanding of Web3 technologies to join our dynamic team. As the Social Media Manager, you will be responsible for developing and implementing social media strategies to enhance our brand presence across various platforms while also integrating Web3 concepts to stay ahead in the digital landscape.

Responsibilities:

1. Social Media Strategy: Develop and execute comprehensive social media strategies to increase brand awareness, engagement, and conversion leveraging platforms such as Facebook, Twitter, Instagram, LinkedIn, TikTok, and emerging Web3 platforms.
2. Content Creation: Create engaging and high-quality content (text, image, video, and interactive) tailored to each platform and audience while aligning with the company's brand voice and values.
3. Community Engagement: Build and nurture a strong community of followers, customers, and advocates through active participation, timely responses, and community management initiatives.
4. Web3 Integration: Stay updated on the latest trends and developments in Web3 technologies such as blockchain, decentralized finance (DeFi), non-fungible tokens (NFTs), and decentralized applications (DApps). Integrate Web3 concepts into social media strategies to engage with the crypto community and explore innovative marketing approaches.
5. Analytics and Reporting: Monitor social media performance metrics, analyze key insights, and generate regular reports to measure the effectiveness of campaigns, identify areas for improvement, and make data-driven decisions.
6. Collaboration: Collaborate with cross-functional teams including marketing, design, content, and product teams to ensure cohesive brand messaging and alignment of social media efforts with broader marketing objectives.
7. Stay Compliant: Ensure all social media activities comply with relevant regulations, guidelines, and best practices, particularly in the context of Web3 technologies and cryptocurrencies.

Requirements:

1. Bachelor's degree in Marketing, Communications, Business, or related field.
2. Proven work experience as a Social Media Manager or similar role, preferably in the tech industry.
3. Strong understanding of social media platforms, trends, algorithms, and best practices.
4. Knowledge of Web3 technologies such as blockchain, cryptocurrencies, NFTs, and decentralized applications.
5. Excellent written and verbal communication skills with a creative flair.
6. Analytical mindset with the ability to interpret data, track performance metrics, and optimize strategies accordingly.
7. Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment.
8. Experience with social media management tools and analytics platforms.
9. Passion for innovation, emerging technologies, and the evolving digital landscape.

Preferred Qualifications:

1. Experience with community management and engagement strategies.
2. Familiarity with graphic design and video editing tools.
3. Previous experience working with Web3 projects or crypto-related brands.
4. Certifications or coursework related to blockchain technology or digital marketing.

Join us: If you are a creative thinker with a passion for social media and a keen interest in Web3 technologies, we invite you to apply and be part of our team driving innovation and redefining the future of digital marketing.

• Have outstanding written and spoken English and experienced in writing business letters for the organization, technical documentation including manuals.
• Responsible for a full range of activities which ensure the operational effectiveness and excellence of the business unit.
• Ability to Review, analyze, and create detailed documentation of business systems and user needs, including workflow and steps required to develop or modify computer programs.
• Have the ability to Design & develop new process & provide expert advice on and/or assist in implementing new processes.
• Have vast experience in proofing and editing.
• Excellent computer skills and expertise in using Microsoft Office tools.
• Have excellent research skill and can use Internet research tools in an efficient way
• Have good Knowledge and experience in SEO techniques.
• Comfortable and ease with using popular web technologies.
• Work with multiple Business Departments and IT teams to capture requirements and help designing and implementing the solution
• Ability to communicate effectively both over the phone and in person & Strong research skills developed through work experience and course work.

• Work closely with our internal teams to create content that attracts, engages, and educates existing and potential customers.
• Write content around saas marketing.
• Create engaging short- and long-form written content on a regular and recurring basis (2-3 blog posts per week)
• Assist with the production of visual content such as images, infographics, etc to complement and/or convert your written content.
• Brainstorm and execute new topics and themes that are relevant to our target audience.
• Help set up the overall content & engagement strategy of the company, monitor progress, and come up with new ways to meet and exceed engagement goals.

• 2+ years of professional content writing experience, ideally related to marketing/SaaS products
• The candidate must know about SEO and should have a proven ability to write SEO-friendly content.
• Excellent written English with stellar copywriting skills.
• Fantastic storytelling skills - you have an innate ability to engage and captivate audiences with your words
• Fast learner and creative thinker - you grasp new concepts quickly and are able to turn one idea into many content pieces
• Comfortable adapting writing style & approach based on target audience across different interests and demographics
• You stay updated with the latest trends in your field
• Comfortable with WordPress CMS
• Passionate for content writing.
• Bonus Points - a. If you know how to create graphics etc using Canva/Adobe Suite, Figma, etc. b. If you’re comfortable writing on marketing topics (e.g. lead generation, performance marketing, paid ads, outbound marketing, etc)

• Fully remote flexible work environment & we help you set up your remote workstation too.
• Open book policy - we will pay for books you purchase for your professional and career development.
• Continuous learning/training policy - we sponsor you for the conferences and training programs you feel would add to your development in the company.
• Reimbursements - we minimize your remote setup expenses.
• Health insurance

We are looking for a highly capable Node.js developer to optimize our web-based application performance. You will be collaborating with our front-end application developers, designing back-end components, and integrating data storage and protection solutions.

To ensure success as a Node.js developer, you should possess extensive knowledge of Node.Js based services and experience in a similar role. An accomplished Node.js developer will be someone whose expertise results in the stable, fast, and secure exchange of data between servers and end-users.

Responsibilities

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

Skills

• At least one year of experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Availability to resolve urgent web application issues outside of business hours.