Customer Resolution Officer

Product Designer (SAAS Product Designer)

Experience: 1-3y

Remote Mode of Work

Budget: 6 LPA

Skills:

B2B SAAS Product, Web Based Dashboard design, UI/UX Design, Design Aesthetics.

Requirements

·   1+ years of experience as a UI/UX Designer, preferably for a B2B or consumer SaaS product.

·   Design experience with Figma (required), Storybook (good to have).

·   Preferred Qualifications: Bachelor’s degree in a design-related discipline like Interaction, Graphics, or Interface Design.

·   A digital portfolio that displays stunning conceptual and creative thinking skills, as well as a solid knowledge of typography, color theory, UI design, and layout principles.

·     Track record of building products from scratch and taking complete ownership of design output.

·     Take pride in whatever work you do. Feel a sense of pride in building things that are clearly valued by the customer. Aim for pixel perfection.

·     Believes deeply in data driven decision making and experimentation.

·     Understand that what is right is way more important than who is right Excellent interpersonal and communication skills to thrive in a multidisciplinary team.

·     Passionate about building great products that the person can be proud of Ability to work collaboratively in a team-oriented environment.

·     Ideal candidate should be a self-starter, able to handle ambiguity and establish new processes independently.

Primary Purpose

To assist in the development and execution of comprehensive marketing strategies, enhancing the brand& presence, and driving business goals in the salon, beauty, and wellness industry.

Key Activities and Responsibilities

• Contribute information, ideas, and research to help develop effective marketing strategies.
• Organize and oversee advertising/communication campaigns on social media platforms, exhibitions, and promotional events, ensuring they align with brand objectives and achieve full delivery.
• Conduct market research and analysis to evaluate trends, brand awareness, and competition ventures.
• Maintain relationships with vendors to ensure collaborative efforts in promotional activities.
• Monitor the progress of campaigns using various metrics and submit performance reports.
• Collaborate with managers in preparing budgets and monitoring expenses to ensure efficiency and cost-effectiveness.
• Develop and execute communication strategies and initiatives to promote brand messaging and engagement.
• Regularly interface, consult, and collaborate with cross-functional teams across the company, as well as manage relationships with social media agencies, vendors, corporate activities, and influencers.
• Gain a deep understanding and knowledge of the salon, beauty, and wellness industry to tailor marketing efforts effectively.

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Skills and Qualification

• Proven experience in developing marketing strategies and campaigns.
• Good understanding of market research techniques, data analysis, and statistical methods.
• Through knowledge of strategic planning principles and marketing best practices.
• Proficient in MS Office and familiar with marketing software and tools.
• Excellent communication and people skills for effective collaboration and relationship building.
• Strong organisational and time-management abilities, capable of handling multiple projects and deadlines.

Job Type: Full-time

Job Timing:- 11:00 to 7:00

Working Days:- Monday to Saturday

Envoy combines technology and global immigration services to offer the only immigration management platform that makes it seamless for companies to hire and manage an international workforce. We empower companies to acquire the best talent regardless of where they are in the world; helps mobilize employees around the world to take advantage of business opportunities; and enables the management of entire global workforces, providing a strategic, proactive view into workforce and financial forecasting and compliance. We are a fast-growing, award-winning technology company, a leader in our space, and are backed by some of the country’s leading venture capital and growth equity firms.

Our Engineering Team

We have a passionate product engineering team that works on complex technical challenges, employs creativity, and constantly learns a variety of frameworks, tools, and technologies. While we are dedicated to delivering excellent product, we also believe having fun along the way motivates us to pour our heart into what we do. Our team has mastered development and delivery process, allowing the team to focus on designing, architecting, and crafting masterpieces.

We are growing rapidly and expanding our team in India, join our product engineering team to be part of this exciting journey.

"Programming isn't about what you know; it's about what you can figure out.” - Chris Pine

Skills Required

• 8+ years of strong programming experience on .NET platform
• Expertise in C#, ASP.NET Web API / Typescript / Angular (or any front-end framework or passion to learn Angular)
• Hands on experience with SQL
• Azure experience is a plus but not a deal breaker
• Knowledge and experience with HTML, CSS, JavaScript (fundamental building blocks of web development)
• Experience designing high-level and low-level design of the system
• Experience with microservices architecture is a plus

Expectations

• Provide technical guidance to the team and take ownership of delivery
• Responsible to technically groom backlog items providing design, architecture, and implementation details
• Quality is the key driver to successful delivery, ensure highly testable and quality deliverables
• Leverage troubleshooting and analytical skills to analyze issues
• Experience with debugging, performance profiling and optimization

Envoy Global is an equal opportunity employer and will recruit, hire, train and promote into all job levels the most qualified applicants without regard to race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, gender identification, veteran status, pregnancy, or any other protected classification.

Desired Candidate Profile

• Building components for the company's advanced health tech platform using Java, Solr, SpringBoot, DialogFlow
• Communicating effectively in a cross-functional product development team and present ideas and solutions effectively
• Participating in technical planning and requirements gathering phases including design, code, test, troubleshoot, and document engineering software applications
• Developing the Code as per the requirements
• Working with product team and constructing the tech roadmap
• Designing, building and scaling the company's backend microservices
• Maintaining code integrity and organization
• Applying all quality requirements to make the code production ready
• Developing and deploying new features to facilitate related procedures and tools if necessary
• Developing documentation related to technical aspects and to facilitate current support, development, upgrades, or migrations
• Designing and building efficient, reusable, and reliable Java code
• Pro actively catching and fixing bugs, and providing support for the back end services
• Managing servers and infrastructure by keeping the lights on and refining the deployment architecture

Roles and Responsibilities: -

• Manage the recruitment and selection process.
• Develop and implement HR strategies and initiatives aligned with the overall business strategy.
• Bridge management and employee relations by addressing demands, grievances, or other issues.
• Support current and future business needs through the development, engagement, motivation, and preservation of human capital.
• Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.
• Nurture a positive working environment.
• Oversee and manage a performance appraisal system that drives high performance.
• Maintain pay plan and benefits program.
• Assess training needs to apply and monitor training programs.
• Ensure legal compliance throughout human resource management.

         - Tie up with corporates via Email, callings etc. for placements 

Desired Candidate Profile: -

• Proven working experience as  HR Executive.
• People oriented and results driven.
• Demonstrable experience with Human Resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation, and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company.
• In-depth knowledge of labor law and HR best practices
• Degree in Human Resources or related field

          Performance based appraisal.

Skills and Qualifications

• Diploma /Bachelor’s degree / Masters in human resources
• 1+ years in human resources or recruitment
• Exceptional communication skills, writing skills, interpersonal skills, and ethical mindset.
• Adept to problem-solving and conflict resolution
• Extensive knowledge of HR policies and systems
• Familiarity with HR software and working knowledge of MS Office.

           Self Motivated, Time Management and sincere