Customer Resolution Officer

We are hiring Telecallers.

Objective

Reaching out to existing clients and new prospect to generate sales and build relationships.

Prerequisites

Should have excellent verbal and written communication skills, good interpersonal skills, and the ability to handle pressure. Should also be creative thinkers and have good listening skills.

Following will be broad job outlines

• Outbound calls (Make cold calls to potential customers to present products or services, explain their benefits, and encourage purchases or appointments) 
• Inbound calls (Manage incoming calls, resolve customer issues, and collect customer information) 
• Customer relationships (Build relationships with existing clients and foster rapport with potential clients) 
• Documentation (Create reports and documentation based on conversations with customers) 
• Sales pitches (Memorize and customize scripts for clients, and modify pitches based on customer demand)
• Customer data (Maintain contact information databases and collect customer data to improve the user experience)
• Communication (Interact with customers via various channels, including live chat, emails, social media, and direct calls)
• Follow up (Follow up with incoming leads and book appointments for the field sales team) 
• Compliance (Adhere to organizational guidelines and methodology) 

Job Summary:

Join our team as an Entry Level Data Entry Clerk/Typing specialist, working remotely to contribute to the efficiency and success of our operations. As a crucial member of our team, you will play a key role in maintaining accurate and organized records, ensuring seamless data management, and supporting the overall productivity of the organization.

Key Responsibilities:

• * Accurate and timely data entry into the company systems.

• * Typing and proofreading various documents to maintain high-quality standards.

• * Organizing and categorizing data for easy retrieval.

• * Collaborating with team members to ensure data accuracy and consistency.

• * Adhering to company policies and procedures for data management.

Required Skills:

• * Proficient typing skills with a minimum typing speed of [XX words per minute].

• * Attention to detail and a commitment to data accuracy.

• * Strong organizational skills to manage and prioritize tasks effectively.

• * Excellent communication skills for collaboration within a remote team.

• * Familiarity with data entry software and systems.

Qualifications:

• * High school diploma or equivalent.

• * Previous experience in data entry or typing roles is a plus but not mandatory.

• * Ability to work independently in a remote setting.

It is a platform for creators, influencers and celebrities to grow, manage and monetise their community. It is aimed at both established and aspiring online creators who want to pursue their passion. Our vision is to enable anyone and everyone to make a successful living doing what they enjoy.

Skills And Qualification:-

• Must have experience with any scripting language (JavaScript/NodeJS preferred)
• Experience with API-driven and highly scalable application is a plus
• Good knowledge of non-relational DB (MongoDB preferred)
• Good with data structures and algorithms
• Good to have an experience with testing framework and CI/CD pipeline
• 1+ years of experience in software development preferably B2C experience.
• Basic understanding of Frontend and client side frameworks like React, Angular, Vue will be plus
• Experience in building scalable Restful APIs & Services.

Education requirement:-

• B.Tech (computer science preferred)

Responsibilities:-

• Clarify feature requirements with product team

• Design end to end feature flow

• Write scalable and bug free code

• Take care of test and deployment pipeline

• Maintaining the existing products

Location :- Bangalore (HSR Layout,Sector 1)

Description

We are looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment. As a Full Stack Developer, you should be comfortable with both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility. If you’re also familiar with Agile methodologies, we’d like to meet you.

Responsibilities

• Work with development teams and product managers to ideate software solutions
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Write technical documentation
• Work with data scientists and analysts to improve software

Requirements

• Proven experience as a Full Stack Developer or similar role
• Experience developing desktop and mobile applications
• Familiarity with common stacks
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Knowledge of multiple back-end languages (e.g. PHP, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
• Familiarity with databases (e.g. PostgreSQL, MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
• Excellent communication and teamwork skills
• Great attention to detail
• Organizational skills
• An analytical mind
• Degree in Computer Science, Statistics or relevant field

Egregore Labs (www.egregorelabs.com) is a financial software company founded in 2017 by Prashant Vijay (ISB, Tulane) & Hari Balaji (IIM Ahmedabad, IIT Madras) both of whom have spent over a decade each in Financial Services, with a majority of their experience at Goldman Sachs across New York, Hong Kong & Singapore in roles across Trading, Quant & Technology.
Opportunity

Responsibilities:

• Implement responsive and performant UIs with a user-centered approach with frontend technologies including Angular 2, Javascript(ES 6), Typescript, SCSS, etc
• Build backend REST APIs on Python 3 based server frameworks for deployment and scaling of our product(s)
• Write meaningful test cases for frontend & backend platforms

• Integrate our products with 3rd party products/tools/services

• Develop Infrastructure for delivering services using a performance-driven approach, build databases, schedule automated jobs, etc

Ideal Background / Experience

• At least 24 months of diverse experience in web development for product or services-oriented environment with exposure to working production deployments
• Expertise in programming using Python/Javascript or similar scripting languages
• In-depth exposure to technologies used in web-based SaaS products, including REST APIs
• Sound understanding of Postgres and NoSQL databases such as MongoDB

Nice to have exposure to any of

• AWS
• Azure
• ELK
• Object Relational Models (SQLAlchemy, etc)
• Google APIs
• Microservices Architecture Pattern
• NodeJS / ExpressJS

Work from Home, office in Noida

Experience: 2yrs plus

Job Description:

• Role is of Software Sales Manager
• The role requires the person to hunt and open new accounts for Company’s Returns Inventory Management Solution.
• Complete Ownership of Sales Cycle including the following:
  • Identifying opportunities
  • Managing the pipeline
  • Working with the marketing team to launch marketing campaigns
  • Managing the relationship with the client
• To be Successful, the candidate should have experience in Software/Consultative Solution Sales, should have done concept selling, especially in the retail industry
• Should have a understanding of IT Landscape in an enterprise, understanding of Logistics Supply chain, especially returns could be an added advantage
• The role requires the person to be quick thinker, innovative problem solver and ability to think on his feet will come in good stead.

Responsibilities

• Hunting New Accounts
• Business Development
• Enterprise Account & Sales Management – grow SOW
• Manage the entire sales cycle
• Maintain High level of customer satisfaction
• Pipeline management, Accurate Sales forecasting, Sales Negotiations and Business Closure.
• Exceeding Monthly and Quarterly Sales Targets

Desired Candidate Profile

• 3-5 years Sales Experience (preferable -Software, Consulting, Solution Sales, Concept Sales)
• Excellent Communicator, Presentation and writing Skills
• Business Development & Hunting New Accounts in SW/Consulting Solution Sales, Should know Concept Selling.
• Entrepreneurial mind set, Problem solver, quick thinker, Passionate, self-motivated, a self-starter with innovative mindset
• Willing to work in a fast-paced environment, where you need to be able to adapt effectively to changes.
• Excellent time management and prioritization skills.
• Experience in Supply Chain, Logistics Solutions may be an added advantage

Key skills:

Business Development, Enterprise Sales, Consulting Selling experience, Concept Selling, Solution Sales, Software Sales

Salary: 8 to 12 lakhs P.A.

Functional Area: Sales & Business Development, Hunting New accounts, Enterprise Account & Relationship Management

Role: Enterprise Sales & Business Development Manager

Education:

MBA or Equivalent with 3-5 years’ experience in SW/Consulting Solution Sales, Concept selling

Location: Mumbai, Delhi,

Skills required:

1. PHP 7.x, MySQL 5.x

2. Must have experience of 5+ years with core OOP

3. Must have experience in MVC framework Laravel ( Must ) , CakePHP (2/3), CodeIgnitor, deep understanding of MVC architectures etc.

4. jQuery, BootStrap, JavaScript, CSS3, HTML5, AngularJS.

5. Must have Version Control knowledge of Git (preferred), SVN.

6. Must have experience in REST, SOAP API creation and integration for mobile applications.

7. Must be good in scalable programmng and coding PSR standards.

Responsibilities:

1. Ability to handle work independently.

2. Ability to work with large database, can create database and optimize.

3. Able to communicate easily with iOS and Andriod teams.

4. Can solve technical issues and have strong debugging skill.

5. Ability to build strong architecture and analytical skills.

6. Know SDLC and Agile development methodology.

7. Can use latest collaboration tools like Jira, BitBucket, Confluence.

8. Must have developed on SaaS base web applications and enterprise applications.

9. Must be knowing about current technology trends.

Job Title: Go Developer (Remote)

Job Description: Backend Engineer (GO Developer)

Remote Working | Engineering Team | Full-time

Are you passionate enough to be a crucial part of a highly analytical and scalable user engagement platform?

Are you ready learn new technologies and willing to step out of your comfort zone to explore and learn new skills?

If so, this is an opportunity for you to join a high-functioning team and make your mark on our organization!

The Impact you will create in the Job:

Build campaign generation services which can send app notifications at a speed of 10 million a minute.

Dashboards to show Real time key performance indicators to clients.

Develop complex user segmentation engines which creates segments on Terabytes of data within few seconds.

Leverage the power of Kubernetes to maintain clusters running inside VPC's across the world.

Building highly available & horizontally scalable platform services for ever growing data.

Use cloud-based services like AWS Lambda for blazing fast throughput & auto scalability.

You will build backend services and APIs to create scalable engineering systems.

As an individual contributor, you will tackle some of our broadest technical challenges that requires deep technical knowledge, hands-on software development and seamless collaboration with all functions.

You will envision and develop features that are highly reliable and fault tolerant to deliver a superior customer experience.

Collaborating various highly-functional teams in the company to meet deliverables throughout the software development lifecycle.

Identify and improvise areas of improvement through data insights and research.

What we look for?

3-6 years experience in developing high scale internet applications/API based services.

Worked with GoLang as a primary language

Experience with High scale real time architectures

Experience with queueing systems like RabbitMQ, Kafka etc

Experience with Elasticsearch would be a plus

Having hands on experience with Kubernetes would be a plus.

Understanding of SMTP protocol would be a plus

Experience with MTA will be an added advantage.

Very strong analytic and problem-solving skills.

Enjoys working at solving challenges that come with developing real time high scale applications.