Customer Resolution Officer

Job Title: Legal Assistant

Experience Level: 1–3 years

Location: Vadodara, Gujarat, India

Shift Time: US Shift (EST/ PST)

Overview

We are hiring a Legal Assistant to support our U.S.-based legal team. This is a client-facing role requiring professional English proficiency. While North American experience is preferred, it is not mandatory. The ideal candidate will have strong legal drafting and research skills, excellent communication abilities, and proficiency in legal and administrative software.

Key Responsibilities

Legal Research and Analysis

· Conduct legal research using Westlaw, public databases, and AI tools, etc.

· Interpret statutes, case law, and regulations.

· Draft memos of law summarizing findings to support litigation strategy.

Document Preparation and Management

· Draft and proofread legal documents including: Demand letters, Cease and desist letters, Complaints, Notices of motion, Affidavits and affirmations, Subpoenas, Deposition preparation materials, Letters and emails to courts and agencies.

· File documents with courts and administrative bodies.

· Maintain organized case files and calendars using software like Practice Panther or Clio (as per client requirements).

· Format documents in PDF, DOCX, Word, CSV, XLSX.

· Create document templates within case management systems.

Client Communication and Case Management

· Conduct client intake and gather relevant documentation.

· Maintain professional communication with clients, courts, agencies, and legal teams.

· Track case progress and update records in case management software.

Trial Preparation

· Prepare trial exhibits and visual aids.

· Coordinate with witnesses and manage courtroom logistics.

· Ensure timely submission of all trial-related documents.

Investigation and Fact Gathering

· Perform background checks and public record searches.

· Locate and interview witnesses or relevant parties.

· Compile findings into reports for attorney review.

Administrative Support

· Assist attorneys with workflow and task management.

· Schedule meetings, manage correspondence, and support internal reporting.

· Perform clerical tasks including filing, and document organization.

Ethical Considerations

· Maintain confidentiality of sensitive information.

· Adhere to ethical standards, legal assistants may not provide legal advice or represent clients in court.

Required Skills

· Professional English proficiency (spoken and written)

· Excellent communication skills

· Proficiency in Microsoft Office Suite (Word, Excel)

· Proficiency in Outlook and Microsoft Teams

· Experience with case management software (e.g., Practice Panther, Clio)

Must-Haves

Must have 1–3 years of experience as a Legal Assistant or in a similar legal support role.

Strong legal research and drafting skills with knowledge of U.S. legal terminology and documentation.

Excellent written and spoken English with professional client-facing communication skills.

Proficient in Microsoft Office Suite, Outlook, and Teams.

Experience using legal case management tools like Practice Panther or Clio.

Detail-oriented, organized, and able to handle multiple tasks in a fast-paced environment.

Candidates must be based in Vadodara or nearby and able to travel to the office as needed. While the role is primarily remote, occasional office visits (usually once or twice a month) during U.S. shifts (EST/PST) will be required.

Nice to Haves

Legal Research and Analysis

Document Preparation and Management

Client Communication and Case Management

Trial Preparation

Investigation and Fact Gathering

Administrative Support

Ethical Considerations

TROOLOGY is looking for a highly motivated and results-driven Sales and Business

Development Specialist with a minimum of 2 years of experience in software sales, technology

consulting, and business development.

The ideal candidate will possess strong analytical skills, a proven track record of achieving sales

targets, and the ability to cultivate and maintain relationships with corporate and government

clients.

Responsibilities:

 Identify and develop new business opportunities through strategic prospecting,

networking, and relationship building.

 Build and maintain strong relationships with corporate and government clients to

understand their business needs and promote our products and services.

 Conduct market research and analysis to identify emerging trends, competitive threats,

and growth opportunities.

 Collaborate with cross-functional teams, including marketing, product development,

and customer support, to ensure alignment and support of sales initiatives.

 Prepare and deliver compelling sales presentations, proposals, and demonstrations to

potential clients.

 Negotiate and close sales contracts, ensuring mutually beneficial agreements that meet

both customer needs and company objectives.

 Track and report on sales activities, pipeline development, and revenue forecasts using

CRM software.

Requirements:

 MBA in Sales & Marketing, or related field.

 Minimum of 2 years of experience in software sales, technology consulting, or business

development.

 Proven track record of achieving sales targets and driving revenue growth.

 Strong analytical skills with the ability to interpret data, identify trends, and make data-

driven decisions.

 Excellent communication and interpersonal skills, with a pleasant attitude and the

ability to build rapport with clients at all levels.

 Ability to work independently and as part of a team in a fast-paced, dynamic

environment.

 Experience working with corporate and government clients is preferred.

 Should have excellent written & verbal communication skills.

 Should have experience of preparing proposals, presentations and delivering

presentations to the customer.

Benefits:

 Competitive salary and incentive structure.

 Comprehensive benefits package.

 Opportunities for professional development and career advancement.

 Collaborative and inclusive work environment with a focus on innovation and

continuous improvement.

If you are a proactive and results-oriented sales professional with a passion for technology and

a drive to succeed, we encourage you to apply for this exciting opportunity. Join us in shaping

the future of TROOLOGY and making a positive impact on our clients and communities.

Apply now!

Location: Udyog Vihar, Gurgaon

Experience: 6 Months - 2 Years

Salary: 20k to 25k (Incentives)

Mode: Full-Time (Work from Office)

Shift: UK (9 hours shift including 1 hour break)

Days: 5 Days working

- Candidate must have minimum 6 months experience of International Sales/Lead generation

- Excellent English Communication skills

- Good at negotiation & closing the deals by his own end

- Both side cab & Meals provided by the company

- Fresher / Domestic Sales candidates are Not Allowed

- Qualification - Any Graduate

Interested candidates can apply.

Skills:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (Redux)
• Familiarity with newer specifications of ECMAScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)

Safety Connect is a leading company in the domain of enterprise field force safety.

We are looking for a highly skilled and dynamic Associate Tech Lead with a demonstrated history to join our growing team. This role involves making technology decisions on behalf of the company to align the company with it’s vision for its tech needs. They should be a strategic thinker, an effective communicator, hands on, should have built a team before and process oriented.

The Associate Technical Lead should be well versed with Node.js, React js, AWS, Microsoft Azure, flutter, scalable cloud architecture.

Responsibilities:

• Setting a vision for how technology will be used in the company.

• Ensuring that the tech team meets the company’s short and long term needs.

• Outline the goals for research and development. 

• Creating timelines for the development and deployment of all product requirements. 

• Acting as a mentor to the tech team members. 

• Maintaining a consumer-focused outlook and aiding in the delivery of new features.

• Managing technology budgets and time frames.

• Driving and planning sprints and ensuring a high tech team velocity.

• Staying on top of technology trends and developments.

• Ensuring all technology practices adhere to regulatory standards.

• Ensuring that there is no system downtime and all products are working seamless.

Requirements /Qualifications:

• Exceptional communication skills (both verbal and written). 

• Self-motivated with diligent work ethic, a business acumen, enthusiastic and passionate, exceptional team management skills. 

• Should be well versed with Node.js, React js, AWS, Microsoft Azure, flutter, scalable cloud architecture.

• Extensive industry knowledge with an eye towards the future.

• Proactive and efficient time-management.

• Should have managed and set up teams. 

• 2+ years of experience as an Associate technical Lead.

• Be part of the customer success team and own a process in user onboarding journey

• Own the Revenue Operations end-to-end for our Customers; helping out Customers from post-sales to program onboarding.

• Ensure good customer experience and execute a feedback loop to improve the related processes

• Understand Crio’s product offerings and customer acquisition process

• Organize and manage work and report progress with CRM/Spreadsheets

• Good communication skills in English and Hindi (optional)

• 1+ years exp of customer handling roles preferred

• Motivation and drive to learn and grow in career

• Problem solving skills to handle work scenarios, take decisions and manage the work in a time effective manner
  
  
  

Skills and Experience:

• 2 years experience on the aforementioned tech stack
• 3+ years overall mobile app development experience
• Excellent English communication skills
• Ability to work as an individual contributor as well as a team player
• Must have experience on native iOS or Android development without Flutter
• Should thoroughly know app store/play store build deployment process
• Strong knowledge of SQL queries, stored procedures, and functions

Responsibilities:

• Coding,  and debugging in Flutter
• Interaction with the client to understand their requirements
• Participating in task estimation
• Collaboration with team members to ensure smooth and quality deliveries.

What you need to have:

• Research and test novel machine learning approaches for analysing large-scale distributed computing applications.
• Develop production-ready implementations of proposed solutions across different models AI and ML algorithms, including testing on live customer data to improve accuracy,  efficacy, and robustness
• Work closely with other functional teams to integrate implemented systems into the SaaS platform
• Suggest innovative and creative concepts and ideas that would improve the overall platform

‍

The ideal candidate must have the following qualifications:

• 5 + years experience in practical implementation and deployment of large customer-facing ML based systems.
• MS or M Tech (preferred) in applied mathematics/statistics;  CS or Engineering disciplines are acceptable but must have with strong quantitative and applied mathematical skills
• In-depth working, beyond coursework, familiarity with classical and current ML techniques, both supervised and unsupervised learning techniques and algorithms
• Implementation experiences and deep knowledge of Classification, Time Series Analysis, Pattern Recognition, Reinforcement Learning, Deep Learning, Dynamic Programming and Optimization
• Experience in working on modeling graph structures related to spatiotemporal systems
• Programming skills in Python is a must
• Experience in developing and deploying on cloud (AWS or Google or Azure)
• Good verbal and written communication skills
• Familiarity with well-known ML frameworks such as Pandas, Keras, TensorFlow

Most importantly, you should be someone who is passionate about building new and innovative products that solve tough real-world problems.

Chennai, India