
As a Customer Relationship Executive, you will play a crucial role in building and maintaining positive relationships with clients. Your primary responsibility will be to ensure customer satisfaction, address inquiries and concerns, and contribute to overall customer loyalty. You will act as a liaison between the organization and its clients, striving to enhance the customer experience and maximize customer retention.
Key Responsibilities:
- Customer Interaction:
- Respond promptly and professionally to customer inquiries via various channels such as phone, email, and chat.
- Proactively reach out to customers to gather feedback, address concerns, and ensure their satisfaction.
- Build and maintain strong, positive relationships with clients to foster long-term loyalty.
- Issue Resolution:
- Investigate and resolve customer issues or complaints promptly and effectively.
- Collaborate with internal teams to provide solutions and ensure timely resolution of customer concerns.
- Product Knowledge:
- Develop a deep understanding of the products or services offered by the company.
- Provide accurate and comprehensive information to customers about product features, pricing, and benefits.
- Communication:
- Communicate effectively with customers to convey information, updates, and promotions.
- Ensure clear and concise communication to avoid misunderstandings.
- Record Keeping:
- Maintain detailed records of customer interactions, feedback, and issue resolutions in the company's CRM system.
- Use CRM data to identify trends, customer preferences, and areas for improvement.
- Customer Feedback:
- Actively seek and collect customer feedback to contribute to product/service enhancements and improvements.
- Share valuable customer insights with relevant internal teams for continuous improvement.
- Upselling and Cross-selling:
- Identify opportunities for upselling or cross-selling products and services to existing customers.
- Customer Education:
- Provide educational materials and resources to customers to enhance their understanding of products/services and maximize their benefits.
Qualifications and Skills:
- Bachelor's degree in Business, Marketing, or a related field.
- Proven experience in customer service or a similar role.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-centric approach.
- Familiarity with CRM software and proficiency in using various communication channels.
- Ability to work independently and collaboratively within a team.
- Strong organizational skills and attention to detail.
Note:
This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. The company reserves the right to modify the duties or responsibilities associated with this position at any time.

About DigiTace Tech Solutions Private Limited
About
"We are committed to building a better world by deploying inclusive solutions."
Founded in 2020, DigiTace Tech Solutions Pvt Ltd was founded with a clear mission to build global and scalable technology products, by bringing world-class engineers and designers together as a solid team that shares a deep passion for technology.
We are a flat no-nonsense organization, with no room for hierarchy or nepotism. Everyone has the same voice and opportunity to make an impact on their own. We are always scouting for talent so if you are looking for global challenges, come discover DigiTace Tech Solutions Pvt Ltd and in the process discover yourself.
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Description
We are seeking a highly skilled and motivated Interior Consultant to join our esteemed
furniture company. The ideal candidate will possess a profound understanding of interior
design principles and a strong passion for transforming spaces through innovative furniture
solutions. As an Interior Consultant, you will play a pivotal role in assisting clients in
creating functional and aesthetically pleasing environments that reflect their personal style
and needs. You will work closely with clients, assessing their requirements and preferences,
and providing expert advice on suitable furniture selections and layout configurations. Your
ability to visualize and articulate design concepts will be crucial in guiding clients through
the decision-making process. This position requires a blend of creativity, technical
knowledge, and exceptional customer service skills, as you will be responsible for ensuring a
seamless and enjoyable design experience for clients. Additionally, you will collaborate with
our dedicated team of designers and sales professionals to ensure successful project execution
and alignment with our company’s vision and standards. If you are passionate about interior
design and have a keen eye for detail, we invite you to apply and contribute to our mission of
enhancing living spaces through quality furniture solutions.
Responsibilities
· Consult with clients to understand their interior design needs and preferences
· Provide expert advice on furniture selection, placement, and design concepts
· Create detailed floor plans and 3D visualizations to help clients envision their spaces
· Stay current with industry trends and new products to inform clients about the best options
available
· Collaborate with the sales team to facilitate the selection and purchase of furniture
· Conduct site visits to assess spaces and provide personalized recommendations
· Develop and present design proposals that align with client budgets and timelines
Requirements
· Bachelor’s degree in Interior Design, Architecture, or a related field
· Proven experience as an interior consultant or similar role in the furniture industry
· Strong knowledge of design principles, space planning, and furniture styles
· Proficiency in design software such as AutoCAD, SketchUp, or similar tool
· Excellent communication and interpersonal skills to effectively interact with clients
· Ability to work independently and as part of a team in a fast-paced environment
· Strong organizational skills and attention to detail to manage multiple projects
simultaneously
The Position
The Manager – Sales & Business Development role is responsible for driving sales and revenue from existing and new customer accounts within the Banking and Government segments in North India. Your role will sell products, services and solutions through prospecting, networking and executing marketing initiatives and account plans to increase Lipi Data Systems Ltd. footprint within the assigned accounts and/or geography resulting in revenue growth and quota attainment.
Job Responsibilities
- Strategically target business opportunities that leverage high value use cases, in Banking vertical and Government institutions.
- Develop and execute sales strategies and tactics to sell Lipi products, solutions, and services to exceed your sales quotas
- Communicate value propositions to clients that speak intimately to their needs and requirements
- Work to collaborate with the customer on net new opportunities and work through negotiated and RFP sales processes.
- Must understand customer requirements to negotiate the contract, collaborating with other departments of Lipi, as necessary. Negotiate pricing and SLA as appropriate.
- Utilize client-centric, solutions-oriented selling strategies and hunter’s mentality to identify, qualify, convert sales
- Effectively articulate financial ROI/TCO value, and build value throughout the negotiation process
- Maintain extensive account and opportunity detail in Sales CRM, including account win plans, customer touch points, sales inhibitors, etc.
- Forecast and report revenue projections accurately to management
- Achieve on annual quota, measured quarterly
What We Need From You
- You have 5-7 years of experience successfully selling technology products and solutions to Banks and Government institutions.
- You have a Bachelor’s degree, preferably in a technical discipline or equivalent experience
- You’re persuasive, and have excellent negotiation and presentation skills. You can effectively communicate with both technology-oriented and senior business executives.
- Your work is a mix of strategic and proactive account activity, and you have a demonstrated ability of uncovering, qualifying, developing, and closing new accounts
- You keep your pipeline accurate and your forecast updated for management
- Fundamental understanding of self-service products like ATMs, Kiosks is highly desired.
- You have excellent time management skills, and work with high levels of autonomy and self- direction
- You’re highly competitive, ramp quickly, are extremely adaptive, and pride yourself on exceeding sales goals
- You are able to travel as necessary to your assigned accounts, and to Company meetings.
- Highly ethical and professional personal conduct.
Overview:
We are hiring for multiple positions at our apparel retail store, suitable for both freshers and experienced store managers. If you have a passion for fashion, love interacting with customers, and want to grow in the retail industry, we’d love to hear from you.
Open Roles:
- Fashion Consultant (Fresher): Assist customers, provide styling advice, maintain store displays, and support daily sales.
- Store Manager: Lead the team, manage store operations, achieve sales targets, and ensure an excellent customer experience.
Requirements:
- For Fashion Consultant: Graduate, good communication skills, and customer-friendly attitude.
- For Store Manager: 3+ years of retail experience with team handling and target achievement skills.
What will I be doing?
- Ideate with key stakeholders, do market research and translate business goals to the product roadmap
- Define the product release process and coordinate all the processes required to bring the product to market
- ● Interview and understand customer needs, problems, and experiences, document and report insights
- Coordinate with other teams/ stakeholders to deliver the product in a continuously evolving environment.
- Identify and track key success metrics for all the products. Generate strategies to improve usage and take it to
- Prioritize features against what matters most to achieve the strategic goals and initiatives.
- Define requirements of the features from desired business use cases and write software requirement specifications - technical (database design, architecture)
- Coordinate with developers and outsourcing agencies to develop the products, guide developers, and review code if required.
- Anticipate possible issues in the future when the product is deployed to scale and take preventative steps for high uptime.
- Prepare product impact reports and present them to funders at regular intervals.
What skill do I need?
- Bachelor's degree or equivalent practical experience is a must in IT/Computer Engineering.
- Min 3 years of end-to-end software development experience and knowledge of tech stack (Angular, PHP, NodeJS, Android, and React) technical.
- Experience as a Product manager/owner in one of the business domains in Agriculture, Media& Advertisement, Healthcare, Payment
- Interested and curious to work at the intersection of multiple functional areas such as Product Management,
- Excellent communication (written and oral) and presentation
- Manage the product development process from conception through design, build, release, experimentation, analysis, and iteration
- Communicate the business values to the field and customers
- Proven organizational skills; ability to multi-task and work on several assignments concurrently but still be detail oriented.
Responsibilities:
- Respond promptly and professionally to client inquiries via phone, email, or live chat.
- Handle a high volume of incoming emails and prioritize them based on urgency and importance.
- Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
- Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
- Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
- Collaborate with other departments, such as Sales and Product Development, to address client needs and improve overall customer satisfaction.
- Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
- Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.
Requirements:
- Bachelor's degree in Business Administration, Communication, or a related field.
- Excellent communication skills, both verbal and written, with a strong command of the English language.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Strong leadership qualities, with the ability to motivate and inspire team members.
- Proficiency in backend processes related to customer support, including ticketing systems and CRM software.
- Demonstrated ability to work independently and as part of a team, with a proactive and solutions-oriented mindset.
- Flexibility to work shifts, including evenings and weekends, as needed.
- Experience in [specific industry or software], preferred but not required.

Any grads with MBA. Fresher's are welcome to apply. Candidates should have good communication and negotiation skills. Interested Candidates share with me their updated resume.
Role: Business Development Executive(Sales)
Industry Type: IT Services & Consulting
Department: Sales & Business Development
Employment Type: Full Time, Permanent
Role Category: B2C Sales
Salary: Best in the industry
Education:-
UG: Any Graduate
PG: MBA/PGDM in Marketing
We are looking for a Talent Acquisition Executive for Merito. Merito is a curated talent platform where we identify, assess, and connect candidates for matching job opportunities. We are working with the mission to change the way hiring is done. The company is founded by a team, consisting of alumni from IIM Ahmedabad, McKinsey with more than 2 decades of experience in recruitment, training, and coaching.
Job Profile:
Client onboarding and engagement.
Analyzing requirements and creating job descriptions.
Ensuring quality recruitment and selection within agreed TAT.
Individually contributing toward closing key executive search requirements
Requirements
1-3 years of agency recruitment experience for Tech / Non-Tech / leadership roles.
Minimum 1 year experience with executive search
Hands-on experience with optimally utilizing ATS and other recruitment software.
Benefits
Fixed Pay + Variables

- Experience JavaScript, Typescript, ReactJS, StencilJS, CSS, Bootstrap, CSS, Nginx, Node.JS. Hands on in ReactJS is a must.
- Good to have Gradle/Maven, Git, Log4J, Mockito
- Knowledge of Spring and Java
- Knowledge of AWS platform is a plus

JOB DESCRIPTION
ANDROID DEVELOPER
We are looking for an Android developer responsible for the development and maintenance of applications aimed at a vast number of diverse Android devices. Your primary focus will be the development of Android applications and their integration with back-end services. You will be working along-side other engineers and developers working on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.
Responsibilities
* Translate designs and wireframes into high quality code.
* Design, build, and maintain high performance, reusable, and reliable Java code.
* Ensure the best possible performance, quality, and responsiveness of the application
* Identify and correct bottlenecks and fix bugs.
* Help maintain code quality, organization, and automatization
Skills
- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
- Familiarity with RESTful APIs to connect Android applications to back-end services
- Strong knowledge of Android UI design principles, patterns, and best practices
- Experience with offline storage, threading, and performance tuning
- Ability to design applications around natural user interfaces, such as “touch”
- Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
- Knowledge of the open-source Android ecosystem and the libraries available for common tasks
- Ability to understand business requirements and translate them into technical requirements
- Familiarity with cloud message APIs and push notifications
- A knack for benchmarking and optimization
- Understanding of Google’s Android design principles and interface guidelines
- Proficient understanding of code versioning tools, such as Git
- Familiarity with continuous integration

About Amritsar Digital Academy
Amritsar Digital Academy is a certified digital marketing training academy in Amritsar offering advance online marketing courses. The stream of digital marketing creates a pool of great job opportunities for students and also assists business owners to increase their sales. Our experts would help you in learning digital marketing trends and getting hands-on different live projects to gain in-depth practical knowledge.
PHP Web Developer Roles and Responsibilities
- Expertise in Programming Core Php, Php, Any framework.
- Expertise with HTML5/CSS3/Javascript for web application development.
- Hands-on with third party integration is mandatory.
- MySQL for implementing database-driven, web-based applications.
- The person must be enthusiastic about development and should enjoy doing challenging projects.
Salary
No Bar For Experienced Candidates
Job Types: Full-time, Walk-In
Salary: From ₹15,000.00 per month

