
As a Customer Relationship Executive, you will play a crucial role in building and maintaining positive relationships with clients. Your primary responsibility will be to ensure customer satisfaction, address inquiries and concerns, and contribute to overall customer loyalty. You will act as a liaison between the organization and its clients, striving to enhance the customer experience and maximize customer retention.
Key Responsibilities:
- Customer Interaction:
- Respond promptly and professionally to customer inquiries via various channels such as phone, email, and chat.
- Proactively reach out to customers to gather feedback, address concerns, and ensure their satisfaction.
- Build and maintain strong, positive relationships with clients to foster long-term loyalty.
- Issue Resolution:
- Investigate and resolve customer issues or complaints promptly and effectively.
- Collaborate with internal teams to provide solutions and ensure timely resolution of customer concerns.
- Product Knowledge:
- Develop a deep understanding of the products or services offered by the company.
- Provide accurate and comprehensive information to customers about product features, pricing, and benefits.
- Communication:
- Communicate effectively with customers to convey information, updates, and promotions.
- Ensure clear and concise communication to avoid misunderstandings.
- Record Keeping:
- Maintain detailed records of customer interactions, feedback, and issue resolutions in the company's CRM system.
- Use CRM data to identify trends, customer preferences, and areas for improvement.
- Customer Feedback:
- Actively seek and collect customer feedback to contribute to product/service enhancements and improvements.
- Share valuable customer insights with relevant internal teams for continuous improvement.
- Upselling and Cross-selling:
- Identify opportunities for upselling or cross-selling products and services to existing customers.
- Customer Education:
- Provide educational materials and resources to customers to enhance their understanding of products/services and maximize their benefits.
Qualifications and Skills:
- Bachelor's degree in Business, Marketing, or a related field.
- Proven experience in customer service or a similar role.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-centric approach.
- Familiarity with CRM software and proficiency in using various communication channels.
- Ability to work independently and collaboratively within a team.
- Strong organizational skills and attention to detail.
Note:
This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. The company reserves the right to modify the duties or responsibilities associated with this position at any time.

About DigiTace Tech Solutions Private Limited
About
"We are committed to building a better world by deploying inclusive solutions."
Founded in 2020, DigiTace Tech Solutions Pvt Ltd was founded with a clear mission to build global and scalable technology products, by bringing world-class engineers and designers together as a solid team that shares a deep passion for technology.
We are a flat no-nonsense organization, with no room for hierarchy or nepotism. Everyone has the same voice and opportunity to make an impact on their own. We are always scouting for talent so if you are looking for global challenges, come discover DigiTace Tech Solutions Pvt Ltd and in the process discover yourself.
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Role: Graphic Designer
Experience: 0-3 years
Location: Ambattur, Chennai
Responsibilities:
● Collaborate with the marketing and creative teams to understand design requirements, objectives, and target audience.
● Develop design concepts, graphics, and layouts based on the project briefs and brand guidelines.
● Create visually appealing designs for various marketing materials, including digital and print assets such as brochures, flyers, banners, social media graphics, and website elements.
● Produce high-quality illustrations, icons, and infographics that effectively communicate complex ideas and information.
● Select colors, typography, and imagery that align with the brand identity and project goals.
● Ensure all designs are visually cohesive and consistent across different platforms and channels.
● Utilize industry-standard design software and tools to create and edit graphics, such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
● Collaborate with the creative team to brainstorm and contribute innovative design ideas and concepts.
● Manage multiple design projects simultaneously while adhering to project timelines and deadlines.
● Stay updated with design trends, techniques, and best practices, and incorporate them into design projects.
● Maintain and organize design files, assets, and documentation for easy accessibility and future reference.
● Work closely with external vendors, printers, and other partners to ensure accurate and high-quality production of design materials.
● Incorporate feedback and iterate designs based on stakeholder input and requirements.
● Contribute to the continuous improvement of design processes and workflows.
Requirements:
● Bachelor's degree in graphic design, visual communication, or a related field.
● Minimum 0-3 years work experience as a Graphic Designer or in a similar role.
● Proficiency in using industry-standard design software, such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
● Strong portfolio showcasing a diverse range of design projects and styles.
● Excellent understanding of design principles, typography, color theory, and layout composition.
● Creative thinking and the ability to generate innovative design concepts and solutions.
● Strong attention to detail and a keen eye for aesthetics.
● Good communication and collaboration skills to work effectively with cross-functional teams.
● Ability to manage multiple projects simultaneously and meet deadlines.
● Knowledge of digital design principles and formats for online platforms.
● Familiarity with print production processes and specifications.
● Familiarity with UX/UI design principles and an understanding of user-centered design is a plus.
● Knowledge of motion graphics and video editing software is a plus.
Note: Send your Resume attached with Portfolio
Let’s get started on building your path to success!
Role & Responsibilities:
- Owning offline/retail P&L
- Identifying potential locations for expansion following the company’s expansion strategy
- Liaising with various agencies in the space search
- Carrying out a detailed feasibility study on chosen locations
- Negotiation with the malls/agencies and finalization of related documents & pricing.
- Creating & implementing the organization chart for the offline/retail function
- Collaboration with the Marketing team and VM for In-store marketing/promotions and for external ATL/BTL activities
- Generates ideas about future retail activities to ensure a cutting-edge strategy; maintains up-to-date knowledge of the marketplace, competitors, and trends
- Takes a lead role in building a strong sales management culture with the operations team; spends time coaching store managers, identifying skills and opportunities for development; provides advice and guidance on Store manager issues when needed.
- Maintains and constantly develops innovative and cost-effective stock generation; monitors stock weekly to achieve bottom-line sales budget against monthly targets
- Implementation of ERP and other Technology resources for effective Business Decision Making
Expected skill sets:
- Experience of 12 -14 years with established brand(s) in the Lifestyle Retail category.
- Critical experience in Sales and/or Retail Operations is a must
- Should have worked across the key retail formats viz EBO, LFS, and MBO.
- Experienced in managing relationships at a senior level and managing a diverse (in terms of skill base and experience) team of people.
- Must be able to demonstrate the ability to c
- ontribute and successfully deliver against a business strategy.
- Excellent communication skills - verbal, written to include report writing and group presentations
- Commercially sound with a good understanding of profit and loss accounting and the influence of operating factors e.g. volume v price
- Excellent organization skills, able to prioritize
- A collaborative team player concerned with the team's success as well as individual performance
Why join us?
We are a young and dynamic team, so you will get to make a significant impact, learn a lot, and have fun in the process. We are building our team as well, so this is a great opportunity to quickly climb up the ladder and become among the top D2C experts in India.
We are a funded, capital-efficient business, with best-in-class D2C founders as our investors. We are rapidly growing, so you get to be a part of the hyper-growth phase and quickly grow with us.
Job Details:
- Work timings: Mon to Sat, Work from Office role
- Office location: Mumbai
- CTC: As per market standard
- Reporting: To founder
About Us: YMGrad is a leading study abroad consultancy firm dedicated to helping students achieve their dreams of higher education abroad. We provide comprehensive services, including application assistance, university shortlisting, and expert guidance throughout the admissions process.
Job Overview: We are seeking a skilled and motivated Content Writer to join our dynamic team. This role involves crafting compelling and personalized application materials, including Statements of Purpose (SOPs), Letters of Recommendation (LORs), resumes, and other college applications. Additionally, the writer will produce SEO-friendly blogs on study-abroad topics and provide consultancy to clients about the admissions process. The ideal candidate will be adaptable, collaborative, and enthusiastic about contributing to various aspects of our consultancy services.
Key Responsibilities:
1. Application Materials: Write and edit Statements of Purpose (SOPs), Letters of Recommendation (LORs), resumes, and other application documents tailored to individual client profiles.
2. Blog Writing: Develop and publish SEO-friendly blog content on study abroad topics, including tips, trends, and country-specific information.
3. Client Consultation: Provide personalized advice to clients regarding the admissions process, application strategies, and document requirements.
4. University Shortlisting: Assist clients in shortlisting suitable universities based on their academic profile, career goals, and preferences.
5. Collaborative Support: Work closely with other team members, including advisors and counselors, to ensure a seamless and integrated service for clients.
6. Quality Assurance: Ensure all written content is error-free, adheres to client requirements, and maintains high standards of professionalism.
7. Continuous Improvement: Stay updated on changes in the study abroad landscape and admissions requirements to provide current and accurate advice.
Roles & Responsibilities
- Collaborate closely with clients to understand their requirements, goals, and any gaps.
- Lead the planning, prioritization, design, development, and deployment of projects.
- Possesses in-depth knowledge and expertise in Workday Integrations and Workday Extend Platform.
- Support existing Integrations and Extend apps by resolving issues and enhancing to add new functionalities.
- Act as a subject matter expert for Workday Extend and provide guidance to clients and colleagues.
- Stay updated with the latest industry trends and developments using Integrations and Extend.
- Collaborate with sales and business development teams to identify new opportunities and contribute to proposal development.
- Utilize your business knowledge and expertise to identify opportunities for technical improvements.
- Work with colleagues across various domains to deliver results and take ownership of both individual and team outcomes.
- Recognize and embody our purpose and values, applying them in your projects and client interactions.
- Foster relationships and communicate effectively to positively influence peers and stakeholders.
Qualifications & Experience
- At least 3 years of experience in Workday Integrations and 2 apps development using Extend is required.
- Passion towards technical development and critical ability to understand current code and resolve issues.
- Deep understanding of Workday Extend platform, including building custom applications and integrations.
- Strong understanding of REST and SOAP APIs, with experience in integrating Workday with third-party systems.
- Good knowledge of Integrations and Extend security framework.
- Ability to work with HR, finance, and IT teams to align technical solutions with business needs.
- Strong professional communication skills, both written and verbal.
- Ability to work effectively in a team-oriented environment.
- Proven ability to establish relationships with stakeholders and internal teams.
- Excellent attention to detail and follow-through.
Job Brief
We are currently hiring a Video Editor to join our team who will be responsible for creating multimedia presentations using computer software. Their duties include splitting or combining video clips, adding appropriate sounds or graphics and delivering the finished product.
Main Responsibilities of a Video Editor
- Performing the full range of editing works from splicing, to sound balancing, to colour correction and colour grading.
- Review the script to better understand the video production requirements
- Editing raw footage content and cutting video sequences to ensure that concepts are translated effectively
- Review all edited tapes to identify any issues and changes as required
- Organizing and managing all audio and video assets to ensure a smooth workflow
Key Requirements
- You have solid prior experience are a video editor or videographer
- You have strong expertise in editing software such as Premiere Pro, After Effect, Photoshop and Final Cut Pro
- You possess good colour grading sense and skills and are able to tell a story through editing
- You can perform simple 2D animation, Motion graphics and VFX
- You are organized and with high attention to detail
- You can deliver high-quality work while meeting tight deadlines
Requirements:
-Experience in Technical Writing is Must.
- Writing, editing and proofreading website content.
- Write Articles, Blogs, Social media, Forum and other SEO best practices.
- Develop content to support SEO strategies to drive traffic to the site and improve website Ranking.
- Understanding of Web publishing requirements.
- Experience in creating content for the web and growing a social audience.
- Editorial mindset with an ability to predict audience preferences.
- Expertise in social media platforms.
- Collaborate with multiple teams to develop compelling content plans.
- Ability to deliver high-quality documentation paying attention to details.
- Basic Knowledge of technical terminologies.
- Excellent communication skills in English both written and spoken (American English).



As a Software Architect a Typical Day Might Include the Following:
- Work with product/tech team to discuss/define the architecture or solution of a given problem statement
- Set the end-to-end technical direction for the team, including platform, technology, tools, and infrastructure
- Communicate architecture in an effective and professional manner
- Drive technical decisions, solve tough problems, and coordinate multiple project execution
- Ensure that the inContact Development coding quality standards and review processes are followed to ensure proper security and high availability standards
- Monitoring the quality of code that is delivered through reviews and other processes
- Foster strong teamwork environment and create passion and energy within the team
- Be an active participant in the development leadership team ensuring corporate success
To Land This Gig You'll Need:
- BE/B.Tech in Computer Science, or equivalent work experience
- 7+ years of software development experience
- Experience with developing large enterprise-scale application in AWS
- Full-stack experience with PHP, MySql, ReactJS, SQL/NoSQL and readiness to work with teams using other technology stacks like Java, Golang
- Strong quality orientation
- Expertise in designing application using relational and/or non-relational databases
- Working Knowledge of CI/CD
- Experience with micro-service design
- Experience architecting systems for performance and scalability
- Experience in product development
- Excellent problem-solving abilities
- Excellent decision-making skills
- Working Knowledge of design patterns
- Working Knowledge of Agile development processes
- Strong communication skills

data domain.
● Should have experience in architecting data ecosystem for streaming data and
analytical platforms.
● Expert level experience in building fault-tolerant & scalable big-data platforms and
big-data solutions primarily based on the Hadoop ecosystem.
● Expert level experience with Java, Python or Scala programming.
● Expert level experience designing high throughput data services.
● Familiarity with machine learning and AI.
● Experience with Big-Data Technologies (Hive, HBase, Spark, Kafka, Storm,
MapReduce, HDFS, Zookeeper, Scylla, Cassandra, Yarn), understands the
concepts and technology ecosystem around both real-time and batch processing in
Hadoop.
● Strong spoken and written communication skills.
● B.E/B.Tech/MS in Computer Science (or equivalent).
● Effective listening skills and strong collaboration
About the company:
Betterhalf.ai
Betterhalf is on a mission to help Indians find their match with single click matching. With 1M users and a presence in every city in India, our reach is expansive — and we’re rapidly growing users (50% quarter over quarter).
By mid next year, we'd like to become the 3rd largest player in the matrimony industry in India and make our path to being No.1. There’s never been a more exciting time to be at Betterhalf.
Company funding:
Betterhalf.ai has successfully raised a $3M Pre-Series A round and is backed by Y Combinator, Tribe Capital, Quiet Capital, Kunal Shah and Nobroker founders. Betterhalf is expected to do Series A in 9-12 months.
Your growth:
You’ll experience Series A, B in 24-months and become integrated as a Category Manager
You’ll see a 50-people team becoming a 150-people and will grab the rarest opportunity to be in the room where company’s decisions are planned with founders and marketing leaders.
Responsibilities:
- Work closely with Product teams to plan & develop features and extensions to existing product lines.
- Analyze sales data & research market trends, customer needs to develop key insights & growth opportunities. This workstream may involve ad-hoc RCAs / interventions on escalations.
- Work closely with sell-side & marketing teams to promote & create awareness for product lines.
- Work closely with CM’s on integrating growth products with new launches as well as working on specific deep-dives for existing brand partners.
- Identify & build growth capabilities & enablers that will drive significant growth on online sales in India. These growth opportunities could span across affordability, third party services, monetization, new customer acquisition, supply growth & onboarding.
Qualifications:
Bachelor's degree, 2+ years in sales industry
Experience in full sales cycle, including deal closing.
Demonstrated sales success
Strong negotiation skills
Strong communication and presentation skills
CRM experience is preferred
Compensation:
Fixed : 40-50k Per Month
Variable: as per performance
If you believe in Hustling and Getting the Job Done! Come Join us in our ambitious journey to revolutionize the Matrimony Industry.


JOB DESCRIPTION
I. JOB DETAILS |
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Position Title: |
Senior Developer – Backend |
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Reports to: |
CTO |
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Company: |
Dvara ERegistry |
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Location: |
Hyderabad |
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II. JOB PURPOSE |
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To develop, maintain and extend Dvara Registry’s web and app-based core workflows and analytics platform with a view to bringing efficiency to its processes on a continuing basis. Team member will be involved in designing and developing both frontend and backend components. |
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III. KEY ACCOUNTABILITIES AND DELIVERABLES |
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1. Development, deployment and maintenance of the backend of web and android applications using Python Django, Flask. 2. Deployment of web applications on cloud infrastructure for scalable, distributed access. 3. Version Control of software developed. 4. Working with business leaders and subject matter experts to understand workflows 5. Research emerging technologies and maintain awareness of current platform roadmaps to assist with developing strategic plans. |
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IV. CANDIDATE PROFILE |
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Educational |
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B.E/ B Tech ( Computer Sciences) or |
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Qualifications: |
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Masters Degree in Computer Science/ Applications. |
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Experience: |
5-8 Years of Web application development (FullStack) Experience with deploying applications on cloud infrastructure, preferably AWS Experience in the development of REST APIs and integrating with UI. Experience with the Agile/Scrum development model Strong experience in code versioning using Git. Strong design, development, and implementation experience. |
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Knowledge/Skills required: |
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Full stack development using Python, Flask/Django Knowledge in using AWS Cloud |
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REST API, Microservices Development . |
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Exposure to databases such as PostGresql and NOSQL |
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Deployment to cloud services, preferably AWS |
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Ability to lead initiatives and drive the design and |
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development of products without handholding. |
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Competencies required |
Open to researching and learning new technologies with a view to delivering efficient solutions Excellent communication, presentation and analytical skills, including the ability to communicate complex, technological concepts clearly to all levels of the organization. Keen interest in researching emerging technologies and maintain awareness of current platform roadmaps to assist with developing strategic plans. |
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Internal |
CTO of Dvara ERegistry Others within the Dvara ERegistry – Operations, Agronomists, Product & Credit, Sales and R&D Machine learning and AI Specialists |
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External |
Data Vendors and partners Technology and Platform Partners Client Technology Departments |
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