SEO Analyst/Executive

We are looking UI- Angular candidate with Java Coding experience

1. Look for Angular 8 and above heavy profiles [Angular – 75%; Java – 25%]
2. The resource should be an expert in Angular.
3. CSS knowledge is must.
4. MFT is must.
5. Should have experience in Java based angular work.
6. 25% java questions will be based on Core Java and Java Spring.   

Location: Chennai/Pune

 Customer Care Executive (Voice & Sales Process)

We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.

Qualifications:

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Strong verbal and written communication skills in English and one regional language.

- Ability to empathize with customers and resolve their queries efficiently.

- Prior experience in customer service or sales will be advantageous.

Responsibilities:

- Manage and resolve customer complaints.

- Achieve sales targets and goals set by the company.

- Maintain customer satisfaction through excellent service.

Salary and Benefits:

- Salary range: INR 15,000 to 18,000 per month.

- Incentives based on performance.

- Comprehensive training and growth opportunities.

- Conducting a demo session with the parents and kids to explain the programs.

- Interacting with different departments to close the sales.

- Guiding the students to a brighter career path (over a video call)

- Build a repo with the customer.

Our client is a rapid growth stage Edtech start-up focused on solving the teacher shortage crisis in the US education system using technology by bringing teachers to the classrooms and giving them access to the right tools to teach students in a highly engaging manner.

They have a development center in Mumbai and they are looking to scale up the teams in Pune and Bangalore as well.

What does the role entail:

●Lead requirement/task and guide junior software engineers in the development process.

● Design, develop and maintain user interfaces for web and mobile applications.

● Strong understanding of UI design principles and best practices.

● Collaborate with cross-functional teams to analyse requirements, design solutions, and implement new features.

● Develop and implement unit tests and integration tests to ensure software quality.

● Troubleshoot and debug applications.

● Participate in code reviews and provide constructive feedback to peers.

● Mentor junior software engineers and help them grow their technical skills.

Required Skills:

● B.E/B.Tech/master’s in computer science (or equivalent).

● 4 - 7 years of experience

● Skilled with one of Front end Technologies: Angular 10+/Flutter/React/Vue.

● Experience with HTML, CSS, JavaScript, and TypeScript or Dart.

● Experience with state management libraries.

● Experience with UI testing frameworks such as Cypress.

● Experience with responsive design and developing mobile-first user interfaces.

● Knowledge of UI accessibility guidelines and experience implementing accessibility features.

● Excellent problem-solving, critical thinking, and communication skills.

● General understanding of Agile software development methodologies.

● Understanding of development and operational support best practices.

We urgently looking for a Telesales in our office

Positions: Business development executive

Time.: 9.30 Am To 6.30 Pm

Salary.: 10k to 12k with incentives

Location: Kandivali (W)

JD

1. good communication and presentable skills

2. good knowledge of convincing customers

3.target-oriented

4. Appointments generating

5. Fluency in Hindi (English preferred)

6. Computer knowledge require

Job Duties

1. Answer incoming Investor inquires

2. daily 100+calls to customers.

3.Record investors information within our customer services database

4.Explain and support to the Investors about our franchisees module

5. Other duties as requested

Job Types: Full-time, Regular / Permanent

Salary: ₹8,086.00 - ₹14,000.00 per month

Benefits:

• Internet reimbursement

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Mahavir Nagar, Mumbai - 400067, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:

• Hindi (Preferred)

We are a health-tech company looking for smart iOS developer with atleast 2 years of experience. The roles and responsibilities will include –

Key Skills:
Core data – database; core animation; sql lite; swift 5.1; architecture - mvc/ mvvm

Technology

1. Primary Skills: Swift(4 and above)
2. iOS Tools: Xcode, source control(git, Bitbucket), JIRA 
3. Framework: Excellent with MapKit, Core location, Offline data storage (CoreData, Realm, SQLite ), Networking(Url Session, Almofire), Graphs, XCtest, UI, and Foundation frameworks
4. Good to have: Objective C, Any other cross-platform technologies

 
Responsibilities

1. Must have hands-on experience with maps and should understand the basics of GIS.
2. Should understand data visualization techniques on a map.
3. Understand requirements around functionality and translate those requirements into elegant functional solutions.
4. Working along with the other developers to create and maintain a robust framework to support the app's concept, design, build, deploy and test.
5. Excellent debugging and optimization skills.
6. Should understand app deployment process, preferred to have released applications on iTunes before.
7. Should understand iOS design patterns.
8. Should be familiar with the concepts of localization and multilingual support.
9. Keep up to date on the latest industry trends in mobile technologies.
10. Good communication skills to explain technologies and solutions to technical and non-technical stakeholders.

We are looking to hire a Full-stack web developer who will be responsible for the creation and enhancement of web applications according to the company's specifications. As the role takes into consideration user experience and function, a certain level of both functional domain experience and computer programming is necessary.

To be successful in this position, you will be required to demonstrate a detailed knowledge of the industry's best practices in software development, development expertise in back-end technologies, and must have a professional track record of effective technical management, information analysis, and experience in latest web technologies.

You should have in-depth knowledge of object-oriented PHP programming, an understanding of MVC designs, and working knowledge of front-end technologies including HTML 5, JavaScript, and CSS3.

Responsibilities

13.Guide team members for design and implementation of tasks
14. Coordinate end-to-end implementation.

Requirements-

• 1 to 3 years of professional experience working with PHP, web frameworks including Laravel, CodeIgniter- Preferred.
• 1 to 3 years of professional software development experience-Preferred
• Meaningful experience working on large, complex system integrations
• Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
• Previous experience creating scalable applications.
• Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
• Familiarity with SQL/NoSQL databases.
• Ability to manage projects.
• Good problem-solving skills
• Ability to take extreme ownership over your and teams work

Senior Manager - Research

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale.

upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
• upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
• We were also covered by the Financial Times along with other disruptors in Ed-Tech
• upGrad is the official education partner for the Government of India - Startup India program
• Our program with IIIT B has been ranked #1 program in the country in the domain of
• Artificial Intelligence and Machine Learning

Role Summary

As a User Research Professional you will establish UX Research practice for your pods and collaborate closely with the product and tech leadership to shape our products. You will work with your peer(s) to set clear methods, standards and metrics for gathering qualitative and quantitative insights to continuously deepen the actionable knowledge of our product teams.

You will work with teams to develop research awareness, skills for engaging learners, community and experts, also knowledge for discerning what is important to take into product or innovation practices. You will maintain the highest level of research rigour across all types of studies and constraints. In addition to laying the foundation for user research for your pods, you will conduct and lead key research activities, applying quantitative or qualitative research methodologies to generate actionable insights for our products, brand and strategic direction. Your success will be the team’s commitment to research practices and knowledge of deep learning practices which are hidden in plain sight from across India's hinterland to metros.

Roles & Responsibilities

• Lead and coach team of UX researchers across any one of the Discovery and Growth, Learning experience, Careers, and Breakout pods
• Partner with User Researchers, Design Leads, Product Managers, and Engineering managers to drive all stages of research from early product direction through summative validation in an Agile work environment
• Lead prioritization about what we research, when to research it, and how that research is conducted; This might mean working with cross-functional teams, multiple devices, brands, and platforms, in order to find opportunities to further improve the user experience
• Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development
• Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products
• As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment
• Design, recruit and moderate research studies regularly (both in-person and remote)
• Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights
• Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way

Skills Required

• You have 6+ years of experience as a User Research Leader with experience building successful practices inside of companies
• You have to lead a team of at least 4 people
• You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge of quantitative methods
• You know how to analyze and work with design, business, and product data tracking
• You have an excellent knowledge of UX standards, and bring a deep background in psychology, social sciences, or anthropology to the practice
• You have strong oral and written communication skills in both Hind, English, and ideally one other language relevant to our deep reach in India. Any other language is a bonus.
• Your excellent presentation skills will help you collaborate with team members from a wide range of teams and geographies across India.
• You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities
• BA or MS in Psychology, Anthropology or Design with a strong focus on User Research is an added bonus