
● Map the customer journey and identify opportunities to proactively improve the
customer's experience with the business
● Develop listening points in the customer journey, define segmentation of customer
base and varying strategies, and identify opportunities for improvement of existing
services, introduction of new services, and scaling of all operations
● Monitor, Evaluate & Improve Net Promoter Score (NPS), Customer Satisfaction
(CSAT), Customer Churn Rate, and Customer Retention
● Experienced in building dashboard, queries & automation on Zendesk
● Create & Maintain customer experience team scorecard & Process metric
scorecard
● Workforce management planning experience
● End to End data management for the customer experience process
● Optimize business costs and processes
Requirement - Candidates with MIS background & workforce management. Experience i
Zendesk will be add on

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Candidate must be based out of Mumbai Only
● Candidate should be Currently working in a sales role (not just past experience).
● Candidate should have B2B sales background, ideally dealing with brands or agencies
● Candidate should have experience in Service Sales only, not in product or other sales.
● Candidate must have Experience in Service industry sales – particularly in media, advertising, marketing, influencer, branded content, or digital solutions
● Strong track record of new business acquisition (not just account management)
● Ability to pitch, close, and grow media campaigns, IP sponsorships, or marketing retainers. ( Need someone who can actively engage with and secure brands, either for collaborations with company's marketing team or for sponsorship of the events company organize. )
● Experience at an online publisher, ad network, ad exchange, ad server, DSP, DMP, or other online advertising company is required
project management.
Must have 2-3 Project implementation and more than one support experience in Oracle EBS R12
Expert level knowledge of Oracle Applications Framework, Oracle Workflow, Oracle Forms, Oracle Report, XML
Report, PLSQL
Functional knowledge in financial module like, GL,AP, AR PO, Project is must
Extensive use of oracle APIs and interfaces
Experience in performance tuning of the code
Experience in shell scripting.
Worked on Oracle Alert, AME, OAM ,DFF etc
Good to have ADF experience
Good to have ORDS experience
Good to have exposure in cloud technology.
Responsibilities
Act as a senior liaison between Business partners and IT communities
Facilitate cross-functional teams through business process and application initiatives from requirements definition
to prototyping, design, development, testing, training, and deployment.
Create technical designs to support business requirements.
Lead the development of technical solutions.
Communicate project status and escalate issues to management.
Develop and execute system test plans and scenarios.
Assist in preparing training materials for deployment of applications, modules, enhancements and bug fixes.
Assist in developing baseline datasets and reports to support testing of technical solutions
Purpose of Job is to strategize, manage & execute Training framework for the organization
Technical Skills
-
Sound knowledge of Industry L&D Practices
-
Moderate knowledge of BFSI Sector & Products
-
Content creation & LMS framework understanding
-
ROI Measurement tools
-
Kirkpatrick Evaluation Matrix
-
Animation & Simulation expertise
Job Responsibilities :
Team Management
⮚ Manage a team of Learning specialist and driving various Learning Initiatives on LMS, Classroom, Virtual platforms
⮚ Upskill the team periodically on Training Tools like Impact Evaluation, Content Creation, Data Reporting, etc
Impact Oriented Initiatives
⮚ Roll out Department wise Sustainable training initiatives with Impact Oriented objective & measurement of ROI
⮚ Analyzing the training need & identifying tools and matrices determining the overall impact on business
Stakeholder Management
⮚ Regular interaction & Collaboration with Stakeholders and gathering Short-term & Long-term training needs and actualizing in the Training Calendar
⮚ Publishing Training MIS & Impact reports to stakeholders and fulfilling their training asks alongside launching sustainable training initiatives
MIS & Analytics
⮚ Having a strong hold on Reporting of Data related to Training, for eg. Reports, Content, Assessment, Feedback Scores, etc.
⮚ Periodic Reporting of Training reports to stakeholders
Content Creation
⮚ Developing content based on identified competencies for all Management levels on Soft Skills, Behavioral, Leadership skills, etc.
⮚ Conduct Pre & Post Analysis as required to match Executive expectations and design Content in retrospect to expectations
Qualification :
-
Any graduate
-
Work experience- Minimum 12-15 years, 5+ years in Training & 3 + years Team Handling
-
Preferred from BFSI or MFI
-
Aged below 37 years
-
Certification in Learning & Development will be an added advantage.
Job Title: Email Marketing Trainee (Fresher)
Location: Chandigarh (Hybrid)
Salary: Upto ₹15,000 per month
Company: Excelohunt Infotech
About Us:
Excelohunt Infotech is a dynamic IT company focused on providing personalised digital strategies that drive business growth. We operate in 26+ countries, leveraging our global presence to deliver cutting-edge solutions to our clients. We prioritise building meaningful connections between brands and their customers through innovative digital marketing solutions. As part of our growth, we are looking for creative and driven Email Marketers to join our team. If you're passionate about digital marketing and eager to kick-start your career in a collaborative and fast-paced environment, we’d love to hear from you.
Roles & Responsibilities:
- Identify target audience and grow email lists.
- Design and implement direct email marketing campaigns.
- Proofread emails for clarity, grammar, and spelling.
- Ensure mobile-friendly email templates.
- Write newsletters featuring all company updates.
- Upgrade email templates using graphics, personalization, and advanced features.
- Ensure prompt and accurate communication with clients via email to minimise unsubscribes.
- Create and secure email databases for lead generation.
- Report on sales revenue generated from email marketing efforts.
Requirements:
- Education: Recently completed a bachelor's degree in Marketing, Communications, or a related field.
- Interest in Digital Marketing: Demonstrated passion for digital marketing through coursework, internships, or extracurricular activities.
- Knowledge of Marketing Concepts: Basic understanding of digital marketing concepts such as social media, email marketing etc.
- Software Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Communication Skills: Strong written and verbal communication skills.
- Attention to Detail: Excellent attention to detail and organisational abilities.
- Ability to Multitask: Able to prioritise tasks in a fast-paced environment.
- Teamwork: Ability to collaborate effectively within a team environment.
- Proactive Attitude: Self-motivated with a willingness to learn and grow.
Perks & Benefits:
- 5 working days.
- Day shift.
- Fixed shifts & fixed week off.
- International Exposure
- Fantastic work culture.
- Paid leaves.
Why Join Us?
- Opportunity to work in a fast-growing digital marketing field.
- Collaborative and supportive team environment.
- Gain hands-on experience and grow in your digital marketing career.
- Hybrid work model with flexibility.
Planning, strategizing and executing SEO project along with the technical team Performing exhaustive keyword analysis for the site In depth understanding and experience of On- site Off- site SEO Managing and maximizing opportunities to increase targeted traffic to the website through a variety of SEO Process. Performing Detailed and Rigorous competitor analysis Ensure that the website is on top 5 for at least 50% of the keywords within 6 months Content analysis and optimization, writing search engine optimized title tags, description tags Team management especially off page SEO team Directory sourcing for relevant industry and directory submission/ link building Targeted keyword SEO to bring targeted visitors within a minimum time, to how the result within a month Comfortable using Paid tools like SEMRUSH or Ahrefs or relevant tools Content writing, wherever required Co-ordinating with the Technology team to ensure implementation of all changes Owning up all activities related to SEO right from keyword analysis, ranking, website page layout
We are hiring a Founding Engineer to anchor our engineering team. We’re looking for an enterprising and climate-conscious young engineer to build scalable financial systems and innovate on the future of climate finance. You will help build the first version of our product(s) and work
directly with our founders. The ideal candidate has demonstrated experience in product development at an early stage and an interest in climate tech. Bonus points if you’ve worked on marketplaces or lending products at a FinTech in a previous role.
Location: Hybrid / In-office (Mumbai) depending on preference
Role Type: Full-time
What you’ll be doing
• Lead the development of first product(s) across all phases of software and web
development including ideation, prototyping, design, production, and maintenance.
• Work closely with founders and internal/external stakeholders to build products, tools, and
services from scratch and deliver high-quality software solutions.
• Be actively involved in requirements gathering, customer interviews and the creation of
robust product solutions.
• Brainstorm and lay the foundations of the technology and architectural roadmap as well as
the development processes.
• Share your technical expertise to help the team make thoughtful and scalable design
decisions and identify performance bottlenecks to troubleshoot quickly.
• Manage product development priorities, deadlines, and deliverables.
• Hire and manage a small team of engineers (internal/outsourced).
• Ensure high-performant and responsive web applications and websites.
Skills & Qualities we’re looking for
Hard Skills
• Bachelor’s/Master’s degree in Computer Science (or equivalent experience).
• 4-7 years of experience as a full-stack developer (rare exceptions for highly skilled
developers) at a fast-paced, preferably early / growth stage start-up.
• Proficient with frontend technologies - HTML, CSS, JavaScript & ReactJS/VueJS.
• Proficient with backend technologies - Java/NodeJs/Golang/Python/Ruby.
• Hands-on experience working with any cloud AWS/GCP/Azure/DigitalOcean.
• Knowledge of codebases and version control systems (Git).
• Well-versed with SQL database design & RDBMS concepts.
• Strong arithmetic reasoning, logical and analytical thinking skills.
• Strong knowledge of code quality maintenance and performance analysis.
Soft skills
• Thoughtful problem-solving: We expect you to solve problems. Solving starts with a clear
and accurate understanding of the context. You can decompose tricky problems and work
towards a clean solution, by yourself or with teammates. You're comfortable asking for help
when you get stuck.
• Pragmatic and business-oriented: You care about the business impact of what you're
building, and you prioritise projects accordingly. You're not just going after cool stuff—you
understand the balance between craft, speed, and the bottom line.
• The right attitude toward a sense of urgency, risk, and ambiguity that comes naturally with
working at an early-stage startup.
• Clear communication skills so you can easily convey your thoughts, opinions, and feelings to
customers and teammates.
• Comfortable working in a fluid, growing organisation with minimal supervision.
• Not ideological about technology: To you, technologies and programming languages are
about tradeoffs. You may be opinionated, but you're not ideological and can learn new
technologies as you go.
• Equally effective in individual contributor or team management roles.
Bonus Points if you
• Have a genuine passion for our mission - to solve climate change and its challenges.
• Have worked on the creation of marketplace products/loan management systems (LMS) or
risk assessment solutions.
• Understand object-oriented design principles and design patterns.
• Are familiar with Authentication, Security, XSD, and System Integration concepts.
• Are proficient at product testing - with and without QA support.
• Have experience in agile software development methodologies.
• Have interests outside of technology - could be in any unrelated field (design, sports,
economics, business etc.)
Why Work with us
Aside from being a highly-motivated, mission-driven organisation we offer:
• Highly competitive salaries including attractive stock options.
• Flexibility with location (Remote / In-person) and working hours.
• 25-days paid leave every year + top-ups for key life events.
• Unlimited sick leave.
• Insurance for you and your spouse.
• A yearly learning allowance to go learn a new skill / develop new talent.
• A yearly allowance to use towards the improvement of your physical and mental health.
Company Profile: A US based SaaS based Product firm in Fire & EMS Services
Customer Platform is a SaaS data aggregation, visualization, and mobile response solution, which helps emergency response agencies to respond more effectively to incidents of all kinds.
Client is starting a new development center at Hyderabad, India and looking for core team members for the development of their platform
Senior PHP FullStack Developer | 5-13 Y | Hyderabad | 3M Remote + WFO |
This role is for 2-3 M remote option initially, should move to Hyderabad / WFO aftermath.
Interview Process: R1 - System Test + R2 Technical Session (CTO, India) + R3 Technical Session (Tech Director, USA) + HR discussion.
Job description :
Overall 7+ years of experience, with 5+ years in full stack PHP development
Experience creating user-friendly webpages and enhance our user's experience.
Experience 3+ years using Angular, React, Vue.JS, ECS6, CSS 3, and CSS preprocessors like SASS, LESS, plain JavaScript DOM manipulation, selectors, etc.
Converting UI design from Figma to HTML Animations with CSS and JavaScript
Hands-on development in various front-end web frameworks - HTML5, CSS3, JavaScript
Strong knowledge in PHP backend coding, best practices, ability to produce & consume REST services
Communicating design ideas using user flows, process flows, site maps, and wireframes.
Good understanding on Figma and producing UI design from Figma to HTML Animations with CSS and JavaScript
Optimize application for max. speed & scalability
Collaborate with back-end developers & web designers to improve usability Maintain & improve websites
Deliver features with high quality, on-time as per project plans and delivery commitments.
Agile development methodology
Vue.js experience is preferred
About Numen (https://numenhealth.com):
Numen Health is a Health-tech company with a goal to reimagine healthcare in India. Through an amalgamation of our healthcare team with the power of AI and the Internet of Things (IoT), we make healthcare easier and accessible through a data-based preemptive approach. Our mission is to facilitate change in the healthcare industry by moving from a reactive approach to a proactive one.
We are a wonderful, young team with experience in scaling up Indian and international businesses from the ground up. We are looking for like-minded and enthusiastic people who are passionate about making a lasting difference and want to help us revolutionize the way healthcare is delivered to a billion Indian!
Our Vision:
To shift the healthcare ecosystem from a ‘Sick-care' approach to a ‘Holistic-healthcare' approach. We aim to do that by enabling doctors and caregivers to move from treating ailments to employing a data-based,
preemptive approach.
About Product:
We offer preventive healthcare programs to individuals to improve their health. These plans are crafted in consultation with their treating doctor and a dedicated care team remotely monitors the progress in real[1]time. For doctors, Numen is a virtual facility to cater to all of their patient’s needs, remotely.
Why Join?
At Numen, you have the opportunity to make tangible changes to the existing healthcare systems in India
making it preventive and affordable. By joining the Numen team, you get to be part of a young, dynamic
team that is passionate about making a change and a fast-paced environment with multiple opportunities to
learn and grow.
Job Overview :
Software Development Engineers FE will be responsible to participate in all stages of the software product development life cycle. This will include analysing system and user requirements, designing software flowcharts, creating user interfacing applications (Web Or Mobile) , troubleshooting bugs, and running tests to improve system functionality. An ideal
candidate would be someone who has proficiency in React Js, good analytical skills, the ability to anticipate issues and frame remedial actions, and excellent teamwork skills.
Responsibilities:
● Write simple, efficient, and maintainable code.
● Develop, scale and maintain web Applications written in ReactJs.
● Validating the functionality and security of the application.
● Manage individual priorities, deadlines, and deliverables.
● Function well in a fast-paced, rapidly changing environment.
● Ensuring best coding standards and practices to improve and maintain quality.
● Meeting with the engineering and product team to discuss project definitions and goals.
Requrements:
● Bachelor/Master degree in CS or related field from a reputed college.
● 2-6 years of experience in frontend software development.
● Sound knowledge of HTML,CSS, JavaScript and ReactJs.
● Solid grip on the programming basics like DS and algorithms.
● Prior experience in start-ups or health-tech will be a plus.
● Highly effective communication and interpersonal skills
● Strong troubleshooting and debugging skills
Job Description
- 4-5 years of overall experience and 2+ years of experience as full stack developer with skills on Python, Javascript and databases.
- Excellent programming skills and hands-on experience in Python, Java Script, HTML, and CSS.
- Experience of working in Data Science domain is an advantage, but not mandatory.
- Ability to positively contribute to a team and willingness to quickly complete large volumes of work with high quality.
- Excellent analytical and critical thinking skills.
- Excellent verbal and written communication skills.
- BE/BTech or MCA Degree or any graduate with desired skills.
We are hiring for Sales Professionals for our Real Estate Industry.
Location-Gurugram
Job Description
· Understanding of real estate market
· Designing and implementing of sales strategies for targeted revenue.
· Meetings prospective customers to present project & following up the sales
· Product knowledge by market research for better deliverable
· Achieve Sales targets for all Residential & Commercial Projects
· Respond to customer and broker queries and complaints Timely
· Identify potential customers, engage with them on a regular basis to convert the lead
· Direct Sales & Channel Sales
· Should have good and relevant experience in Sales.
· Good Communication Skills.










