● Map the customer journey and identify opportunities to proactively improve the
customer's experience with the business
● Develop listening points in the customer journey, define segmentation of customer
base and varying strategies, and identify opportunities for improvement of existing
services, introduction of new services, and scaling of all operations
● Monitor, Evaluate & Improve Net Promoter Score (NPS), Customer Satisfaction
(CSAT), Customer Churn Rate, and Customer Retention
● Experienced in building dashboard, queries & automation on Zendesk
● Create & Maintain customer experience team scorecard & Process metric
scorecard
● Workforce management planning experience
● End to End data management for the customer experience process
● Optimize business costs and processes
Requirement - Candidates with MIS background & workforce management. Experience i
Zendesk will be add on
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Role: CorePHP Developer
Developer Requirements/Expectations:
- Experience: 4-5 Years
- Tech Stack: Core PHP, MySQL, Basic JavaScript, Oracle
- 3rd Party Integration: Payment Gateways (Apple Pay Wallet, Google Pay, Stripe)
- Tools: Trello, Slack, Github
- Soft Skills: Team Work, Excellent Client Communication.
Engagement Type: Full Time, Dedicated
- Work Hours: 8 Hours per day, 160 hours per month
- Shift: 10 AM-7 AM IST (Including Lunch hour)
- Work shifts need to be flexible to accommodate client calls in EST.
Location: Remote
Responsibilities:
● Promote and sell our products to new and existing customers through effective sales techniques, presentations, and demonstrations.
● Build and maintain strong relationships with clients, understanding their business requirements, and providing solutions to meet their needs.
● Achieve sales targets and objectives by proactively prospecting and closing sales deals.
● Collaborate with the other GTM teams to develop and implement sales strategies, including pricing, discounts, and promotions, to drive revenue growth.
● Keep abreast of product knowledge, industry trends, and competitors to effectively communicate value propositions and differentiate our offerings.
● Prepare and deliver sales proposals, quotes, and contracts, ensuring accuracy and timely follow-up to secure customer commitment.
● Provide regular reports and updates on sales activities, including pipeline status, sales forecasts, and customer feedback.
● Attend industry events, trade shows, and conferences to network with potential clients and promote our products or services.
● Collaborate with the customer service team to address customer inquiries, resolve issues, and ensure high customer satisfaction.
Job title: Talent Partner
Experience: 2·4years
location:- Worl Mumbai (Hybrid}
Salary/rate: Open to discuss
Currently, we are scouting for Talent Partner (Non-IT Recruitment)
About us:
Qrata is a talent startup that partners with fast-moving digital companies globally to scale their teams. Since 2016,\Ve have served over 100 funded startups ( top brands. some unicorns tool) and hire teams in the spaces of engineering. growth, design and product Our mission is to be the top curated talent marketplace while fostering a collaborative, diverse, and inclusive \ workplace.
Qrata matches top talent with global career opportunities from the world’s leading digital companies including some of the world’s fastest-growing startups using qrata’s talent marketplaces. To sign-up please visit Qrata: https://www.qrata.co/
About the role:
Qraca is looking to hire a recruiter \Vho should be experienced, and motivated that can help source and hire for top-funded companies globally. The ideal candidate is a high-energy, strong communicator \ with a knack for engaging experienced professionals.
Responsibilities :
• Responsible for End to End Recruitment (Sourcing, screening of profiles, scheduling of latest CVS).
• Responsible for understanding and analyzing the requircn1ents In different technical skill set categories.
• Creative sourcing methods like Linked·ln, Internal databases, and referrals. head-hunting.
networking.
• Take steps to ensure a positive candidate experience
• Willing to take challenges in Recruitment & closing the demands on tier1
Candidate Requirements:
• The ideal candidate should have zeal togro\v In technical Recruitn1ent i.vorld.
• Must have recruitment/Non-IT hiring experience and expertise In Screening. shortlisting, negotiating and coordinating With the Recruitment process.
• Experience in \Vorking on fob Portnlsis n1andatory
• Experience in full·cycle Recruiting, Sourcing
• Proficient in the use of social media and job boards
• Aggressive and talented professional With excellent communication skills.
• Well organized & capable of managing Quality and Volumes of open positions
- Establish a strong rapport with potential clients via all communication channels, including phone, email, and LinkedIn, to set up meetings for the Demo Engineers and Account Executives. This involves engaging in meaningful conversations, understanding their needs, and building a relationship of trust and credibility.
- Craft and lead outbound campaigns for potential markets, utilizing various channels such as email, social media, and other relevant platforms. These campaigns should focus on educating prospects about Clickpost's value proposition, highlighting the benefits and unique features of the product or service.
- In order to excel in this role, having a minimum of 2+ years of experience in sales roles would be beneficial. If this experience is specifically in the SaaS, logistics, or eCommerce industry, it would be considered a bonus. This background would provide valuable insights into the target market and an understanding of the challenges and opportunities within these industries.
Exito Media Concepts is a Global B2B Events Organization. We create C-Suit events like conferences, summits and forums where business & industry leaders can network, re-educate and create business opportunities.
We are looking for a Content Writer to join our Marketing team and enrich our online presence with new blog posts and marketing copy.
If you’re familiar with producing online content and have an eye for detail, we’d like to meet you. Feel free to share samples of your work or portfolio of your published articles, along with your application.
Responsibilities:
- Research industry-related topics (combining online sources, interviews and studies).
- Write clear marketing copy to promote our events.
- Prepare well-structured drafts using Content Management Systems.
- Create, proofread and edit blog posts before publication.
- Create email content.
- Coordinate with marketing and design teams to illustrate articles.
- Conduct simple keyword research and use SEO guidelines to increase web traffic.
- Promote content on social media.
- Identify the audience's needs and gaps in our content and recommend new topics.
- Ensure all-around consistency (style, fonts, images and tone).
Requirements:
- Working experience in content/copywriting.
- Creativity
- Fluent in spoken and written English.
- Basic computer skills.
- Eager to learn and adaptable.
- Ability to meet deadlines.
- A bachelor's degree in mass communication, English, journalism or related field is preferred.
Job Type: Full time & On-site (5 Day work week)
Location: Mangalore
We are looking for a SwiftUI developer responsible for the development and maintenance of applications aimed toward iOS and OS X, including mobile phones, and tablets. Your primary focus will be the development of such applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem-solving, sophisticated design, and creating quality products is essential.
Responsibilities
- Design and build applications for iOS and OS X
- Ensure the performance, quality, and responsiveness of applications
- Collaborate with a team to define, design, and ship new features
- Identify and correct bottlenecks and fix bugs
- Help maintain code quality, organization and automatization
Skills
- 5+ years of experience
- Proficient in SwiftUI, with a good knowledge of its ecosystems
- Solid understanding of object-oriented programming
- Familiarity with RESTful APIs to connect to back-end services
- Good sense of UI design and a user-oriented focus
- Knowledge of low-level C-based libraries is a plus
- Implementation of automated testing platforms and unit tests
- A knack for benchmarking and optimization
- Understanding of Apple’s design principles and interface guidelines
- Proficient understanding of code versioning tools (e.g. Git, Mercurial or SVN)
- Familiarity with continuous integration
Developing, test, deploy and release new user-facing features
- Setting up continuous delivery and continuous improvement in front-end development,
- Developing scalable, reusable components and front-end libraries,
- Translating UI designs and UX wire-frames into high-quality codes
- An advocate of general engineering best practices such as domain-driven code architecture, encapsulation, separation of concerns, single responsibility, clean code practices, etc.
A knack for writing clean, readable React-Native code
- Understanding and grasp of Agile development and Scrum practices
You are going to love working with us because at Zorang, our team members :
- Have access to health insurance and other benefits.
- Have complete ownership and accountability for outcomes in their job functions
- Are respectful and curious about other's opinions
- Work where they want - this is a remote job, so you get to work at your favorite place, be it a cafe, mountains, or from the comfort of your home!
- Have unlimited scope of growth, because we value each other's suggestions and get a chance to work on them!
7 years of Experience in React Native.
Position Vacant: 3 [1 Senior(2-3 yrs experience) and 2 Junior (upto 1.5year)]
Job Location: Ahmedabad
Experience: 1 to 3 years
Qualification:Graduate (Preferable BE/ BTech/ ME/ MTech/ MCA/ BCA/ MSc)
Job Description
We are looking for an iOS developer who possesses a passion for pushing mobile technologies to the
limits and will work with our team of talented engineers to design and build the next generation of
our mobile applications.
Responsibilities
● Design and build advanced applications for the iOS platform
● Collaborate with cross-functional teamsto define, design, and ship new features.
● Unit-test code forrobustness, including edge cases, usability, and generalreliability.
● Work on bug fixing and improving application performance.
● Continuously discover, evaluate, and implement new technologiestomaximize development
efficiency.
Skills
● Proven working experience in software development
● Working experience in iOS development
● Knowledge about MVVM Structure
● Knowledge of Swift 3 / Objective C
● Have published one or more iOS apps in the app store
● A deep familiarity with Objective-C and Cocoa Touch
● Experience working with iOS frameworkssuch as Core Data, Core Animation, Core Graphics
and Core Text
● Experience with third-party libraries and APIs
● Working knowledge of the general mobile landscape, architectures, trends, and emerging
technologies
● Solid understanding of the full mobile development life cycle
About the role:
We are looking for an experienced Software Development Engineer II (SDE2) to help deliver high visibility and impact features for the ChakraHQ Platform. ChakraHQ Platform is the world's first Omnichannel Process Automation Platform. Imagine AWS but for operations and business teams; built on cutting edge technology stacks, to solve problems for modern businesses.
Technology specialists at ChakraHQ are at the core of the company's decisions and vision. As an SDE2, you will contribute to the design and development of the core technology stack of the ChakraHQ Platform. Working closely with Engineering, Product Management, Sales and Customer Success you will take ownership to develop features, plugins and custom fixes that will materially impact customer’s and ChakraHQ’s business. You will also be responsible for maintaining a streamlined build and CI/CD system. You will help coordinate the incorporation of upstream features into the ChakraHQ Platform.
Technologies you will work with: React-Native, Javascript, Android, iOS, PostgreSQL, Serverless, AWS, Google Cloud
Responsibilities:
- Design, develop and maintain features, services, products that are part of ChakraHQ
- Own delivery of said features and services
- Own success of the products by tracking its lifecycle with customers
- Build systems that scale horizontally
- Implement clean and modern mobile interfaces that provide an excellent user experience.
- Write automated tests to ensure code quality
- Work with customers to build a product roadmap
- Work with sales & marketing to sell your product to end-users
- Work as an integral part of an agile software development team to build features end-to-end
- Support those features in the ChakraHQ production environment by participating in an on-call rotation
Position Requirements:
- Bachelor's degree in Computer Science.
- 3+ years of experience working on teams to develop and deploy web or mobile applications
- Expertise with Javascript
- Knowledge of frameworks such as React-Native is a big plus
- Ability to write code compatible across browsers and other clients
- Good understanding of backend systems i.e. web services, APIs from a consumer perspective
- Proficiency with git and Github workflows
- Expertise with test-driven development and automated testing
- Excellent analytical and problem-solving skills
- Excellent communication skills and fluent English
- Open to learn and work on new technologies
- Good conviencing skills
- Sales player
- Maintain good relationships with clients
- Follow up the clients until lead success