Customer Engagement and Sales Executive

Requirements

• 5-12 years of experience in technical customer support or network operations
• IP Networking basics: TCP/IP(ARP, IP, ICMP, TCP, UDP), Subnetting, IP Packet flow, OSI layers
• Routing technologies: OSPF, ISIS, BGP, MPLS (L2 & L3 VPN), RSVP, LDP, Multicast protocols (IGMP, PIM), Multicast VPN (MVPN)
• BNG protocols: PPPoE, DHCP, IPoE, L2TP
• Forwarding: Hierarchical QoS, uRPF, Firewalls, ACLs
• Switching and Data Center technologies: VLAN/Trunking, STP, RSTP, VSTP, VXLAN/EVPN, IP-Fabric as an added advantage
• Very Strong automation skills and experience with scripting languages like Python/Robot Framework
• Experience with traffic generators and network protocols analysis tools like IXIA, Spirent
• Any Open Source tools usage & certifications is an added advantage
• Knowledge of Linux, ONL infra and containers is an advantage

Responsibilities

• Proactively work with customers to enable them maximize usage of RtBrick products with least possible effort
• Understand customer usecases and help with qualification of RtBrick products & features
• Triage and resolve any issues customers face with products
• Work with engineering to resolve new defects
• Help engineering by collecting relevant information from live setup and reproduce the issue in LAB occasionally
• Understand in-house regression coverage and identify gaps in test case as per customer deployments
• Write and automate test cases related to customer usage and defect scenarios

Role summary :

Account Managers are generally responsible for planning, developing and managing clients' digital strategies to improve their web presence and achieve their digital marketing goals. In addition, they are responsible for building and managing relationships with existing and potential clients. Account managers need to bring new ideas for the brand. 

• Proven videography experience with a strong portfolio of high-quality content.
• Proficiency in iPhone videography, including knowledge of iPhone camera features. iPhone 12 or above is preferred.
• Creative mindset with strong storytelling abilities and visual acumen.
• Excellent communication and collaboration skills for effective teamwork.

Account Manager Job Responsibilities:

• Overseeing the client's online presence and identifying areas of improvement.
• Presenting effective social media strategies to clients when needed.
• Creating and maintaining positive, long-term relationships with clients to build trust.
• Writing reports on digital advertising campaign performance on a monthly or weekly basis.
• Acting as a point of contact for clients to address any digital management queries or concerns.
• Creating Weekly/monthly for brand
• Keeping update about latest trends and trying them on brands
• Helping clients to grow their brands.

  Skills required for Account manager

•  Prior experience working with an Advertising Agency
• Strong planning skills
• Leadership skills
• Excellent knowledge of digital best practices, marketing strategies, and social media management.
• Familiarity with social media and digital platforms, such as Twitter, Facebook, Instagram etc.
• Proficiency in digital marketing tools, such as Buffer, HootSuite, and Google Analytics.
• Good communication and interpersonal skills.

Carsome’s Data Department is on the lookout for a Data Scientist/Senior Data Scientist who has a strong passion in building data powered products.

Data Science function under the Data Department has a responsibility for standardisation of methods, mentoring team of data science resources/interns, including code libraries and documentation, quality assurance of outputs, modeling techniques and statistics, leveraging a variety of technologies, open-source languages, and cloud computing platform. 

You will get to lead & implement projects such as price optimization/prediction, enabling iconic personalization experiences for our customer, inventory optimization etc.

Job Descriptions

• Identifying and integrating datasets that can be leveraged through our product and work closely with data engineering team to develop data products.
• Execute analytical experiments methodically to help solve various problems and make a true impact across functions such as operations, finance, logistics, marketing. 
• Identify, prioritize, and design testing opportunities that will inform algorithm enhancements. 
• Devise and utilize algorithms and models to mine big data stores, perform data and error analysis to improve models and clean and validate data for uniformity and accuracy.
• Unlock insights by analyzing large amounts of complex website traffic and transactional data. 
• Implement analytical models into production by collaborating with data analytics engineers.

Technical Requirements

• Expertise in model design, training, evaluation, and implementation ML Algorithm expertise K-nearest neighbors, Random Forests, Naive Bayes, Regression Models. PyTorch, TensorFlow, Keras, deep learning expertise, tSNE, gradient boosting expertise, regression implementation expertise, Python, Pyspark, SQL, R, AWS Sagemaker /personalize etc.
• Machine Learning / Data Science Certification

Experience & Education 

• Bachelor’s in Engineering / Master’s in Data Science  / Postgraduate Certificate in Data Science. 

•  Software Architecture and Design.

•  Development and Testing.

•  Deployments and Operations.

Roles & Responsibilities :

We are looking for Senior Software Developer (Elixir/ROR) who have past experience in Elixir or Erlang.

• Design and write with the cutting edge Elixir/ ROR language to improve the availability, scalability, latency, and efficiency of the company's range of products.
• Work with the engineering team to explore and create new design/architectures geared towards scale and performance.
• Participate in code and design reviews to maintain our high development standards.
• Engage in service capacity and demand planning, software performance analysis, tuning and optimization.
• Collaborate with product and experience teams to define and prototype feature specifications.
• Work closely with the infrastructure team in building and scaling back-end services as well as performing root cause analysis investigations.
• Design, build, analyze and fix large-scale distributed systems.

Qualifications :

We are looking for developers with 5+ years of experience of which 1-2 yrs of past work experience with ROR / Elixir or Erlang. In terms of Elixir we expect the following:

• You should be aware of idiomatic programming in Elixir, and should have good awareness of concepts such as pattern matching, recursion, and behaviors.
• You should be well versed with concurrency and processes in Elixir. 
• You should be hands on with Genservers, Tasks, Agents, Supervisors, and other OTP concepts in Elixir.
• Plus points if you have worked with data processing libraries such as Genstage, Flow and Broadway.
• 5+ years of overall software engineering experience.
• You should have good experience working with relational and non-relational databases. We use Postgres and Cassandra.
• Good to have but not mandatory working experience with caching tools such as Redis, Queue mechanism setup with RabbitMQ.
• Good knowledge of version management with Git.
• Awareness of TDD. 
• CI/CD knowledge would be a huge advantage.
• Will to design and maintain large scale distributed systems.
• Past experience in building complex applications, either by yourself, or as part of a larger team
• Desire (obsessive?) for maintainability.
• Experience of working with cross-functional remote teams in an Agile software development framework.
• Experience in designing APIs with proper documentation.
• Ability to write useful and maintainable tests.
• Good understanding of the common architectural patterns and design principles.
• Solid understanding of how modern web applications work.
• (Nice to have) Being an active member of the Elixir community (writing blog posts, giving presentations in meetups, etc).
• Strong written and verbal communications skills in English to engage a variety of large audiences, internally and externally.
• Strong analytical and reasoning skills.
• Bachelor’s Degree or equivalent in any relevant discipline.

We are looking for a Software Test Engineer . This individual will be involved in manual testing of Web & Mobile applications, SOAP web services and Rest APIs.

Role Description

• Individual will be responsible to developing manual test scripts.
• Analyze and prepare positive and negative test scenarios.
• Responsible to executing automated and manual test cases.
• Responsible to tracking and logging defects during execution.
• Generating reports such as defect analysis report, project status report, etc.
• Actively participate in requirement analysis, test design and sprint planning.
• Identify opportunities for continuous improvement.
• Provide proactive advice and feedback throughout the software testing lifecycle for prevention and early correction of quality problem.
• Document lessons learned, help maintain knowledge database.

Desired Profile

• Good Knowledge in JIRA, web service testing & Confluence.
• Good Knowledge API testing using SOAP-UI & POSTMAN.
• Good Knowledge of Mobile Testing (Android & IOS platform)
• Basic knowledge of SQL queries
• Have good understanding of Software testing lifecycle.
• Should have Knowledge in various test development and design methodologies.
• Good working knowledge on agile methodology (Scrum& KANBAN) and process.
• Knowledge on Automation using UFT/Selenium.
• Sound interpersonal and team working skills
• Demonstrate relationship building and teamwork skills within all levels of the organization in a collaborative effort
• Must be adaptable in a changing environment and be effective in many different business settings
• Should be able to understand customer / end users’ requirements and should own the issue till closure.
• Work Experience: 2-5 years in Software Testing (Preferred candidate from Digital Health Domain)
• Education Qualification: B.Tech (CS/IT), MCA , M.Sc (CS/IT), MCS, BCA, B. Sc (CS)

As an early hire on the core team, you’ll work on shaping projects, big and small, over short three week sprints. We’re a small team, but we get a lot of features shipped. You would be responsible for driving full-stack projects from prototype to finished stage with a lot of autonomy and creativity. This is an exciting time to join the team. We've found solid early traction, have strong basic foundations and are pushing aggressively into some incredible new feature builds. We have a small team, so you can make an incredible impact on our product very quickly. 

Responsibilities:

• Own the design of the overall architecture of the web application
• Implement a robust set of services and effective APIs to power the web application
• Build reusable and manageable code and libraries for future use
• Optimize the application for maximum speed and scalability
• Translate UI/UX wireframes to visual elements
• Develop and handle well-functioning databases and applications
• Test software to ensure responsiveness and efficiency 
• Troubleshoot, debug and upgrade software
•  

Experience:

• Proven expertise in shipping features in Ruby on Rails. Strong background in Ruby on Rails, HTML, CSS, and JavaScript
• Strong experience in driving thought leadership and technical architecture
• Experience with mentoring juniors in the team

You are a fit if :

• You are a skilled coder. We need candidates with a strong history of shipping features in Rails with clean maintainable code. 
• You are a good communicator and a really good writer. Since we are async and remote most of our work is written. You'll need to be able to proactively communicate in concise, clear, simple writing.
• You are an expert project manager. You need to be able to break down a large, complex business deliverable into executable pieces that can be managed as individual user stories. You need to be able to keep a project on track and cut scope when needed.
• You don't need babysitting and are a Manager of One. We love people who have started companies or have freelanced in the past. You take ownership and take things across the finish line. Especially in our remote async approach, you'll need to be intrinsically motivated and keep your projects on track.
• You have strong business and product acumen. This job isn't just writing code, we solve real business problems for real people. That means you need to be able to look beyond the user story, have empathy for our end users, and solve real problems for them.

About Us:

We're solving a problem that 62% of Americans have

62% of Americans last year thought about starting a business. The #1 reason they didn’t was because they didn’t know where to start. Currents options are:

1. Going independent which is risky: no support or direction
2. Paying a franchise which is expensive:  franchises charge $100K+ fees to get started, take 10% of topline revenue, don't provide marketing support or technology

The market we're going after is bigger than e-Commerce

We’re disrupting the $2.3T franchise industry by removing the franchise fee and offering a tech-enabled franchise like product.

We’re starting with home painting where our biggest competitor is https://certapro.com/">CertaPro a $550M revenue franchise (1% market share) before quickly taking on https://www.neighborlybrands.com/our-brands/">Neighborly Brands as we expand categories (pest control, lawn care, etc.).

As we expand categories, our customer does not change

Our customer is an aspiring business owner, like https://www.linkedin.com/in/nicklaforest">Nick or https://www.linkedin.com/in/hardin-h-hawes-9ba6a72/">Hardin who doesn't care what type of business they start, as long as it is profitable. Our customers are not actually the one painting houses or completing roofing jobs, rather they are the one that hires people to do the job. Our customer has years of experience in sales and general management, which makes them suitable for any type of business — which is why as we expand to 100 categories, our customer does not change.

Our solution is an end to end platform to help you start, grow and run a business

Main Street is a combination of well-known technology platforms that provides an Uber-like simple experience in starting a business

• https://stripe.com/atlas">Stripe Atlas: Helping you incorporate and set up legal logistics for your business
• https://www.duolingo.com/">Duolingo: Learn a new skill (in our case it is about a specific type of business)
• https://www.shopify.com/online/ecommerce-solutions">Shopify: The operating tools to run your business
• https://www.womply.com/">Womply: A marketing stack to drive your customer

We're backed by top investors and built a world-class team

We're a seed-stage startup and have raised $10M+ from top investors including Greylock and Khosla. Our team previously worked at places like DoorDash, OpenDoor, Amazon, and OYO.