Hr Generalist

Are you passionate about building strong partnerships and driving revenue growth in a dynamic, high-growth SaaS environment? MyOperator, India's leading cloud communication platform, is expanding its reach, and we're looking for a driven individual to lead our channel sales efforts.

MyOperator empowers over 12,000 businesses globally with seamless cloud telephony and WhatsApp solutions, including IVR, call management, virtual numbers, and robust CRM integrations. We are ranked #1 in India's Call + WhatsApp Matrix, helping businesses streamline communication, boost sales, and enhance customer experience. Join our ambitious team and play a pivotal role in our continued success!

We are seeking a highly motivated and experienced Channel Sales Manager to lead our entire channel sales cycle, from identifying potential partners to driving recurring revenue. This crucial role will be instrumental in expanding our market reach and achieving ambitious growth targets.

Responsibilities

• Lead the full channel sales cycle, from partner identification to driving recurring revenue.
• Recruit, onboard, and activate new channel partners across diverse regions and industries.
• Build and nurture strong partner relationships through structured business planning, consistent engagement, and ongoing support.
• Conduct product training and sales enablement sessions to empower partners with essential knowledge and tools.
• Track partner performance and ensure achievement of sales targets through regular reviews, dashboards, and performance insights.
• Collaborate closely with internal teams including Sales, Marketing, Product, and Customer Success to ensure alignment and partner success.
• Ensure adherence to commercial policies, compliance norms, and revenue-sharing structures.
• Own and achieve revenue targets for specific partner regions or verticals.

Requirements

• Educational Qualification: Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.
• Work Experience: 3-5 years in channel sales, partnerships, or B2B sales, preferably within SaaS, Telecom, or Cloud Communication domains.
• Partner Management: Proven experience in onboarding, managing, and growing revenue through channel partners or resellers.
• Sales Acumen: Strong understanding of the sales cycle, indirect sales models, and partner revenue contribution metrics.
• Communication Skills: Excellent verbal and written communication for effective engagement with partners and internal teams.
• Training & Enablement: Ability to conduct partner training sessions and provide regular product/sales updates.
• Analytical Skills: Proficient in using CRM tools and analyzing partner performance reports.
• Process Orientation: Strong discipline in follow-up, reporting, and documentation to manage multiple partner accounts.
• Self-Motivation: Highly driven with a proactive approach and ownership mindset; capable of working with minimal supervision.
• Willingness to Travel: Ready for occasional travel for partner meetings, onboarding, or events (if applicable).

Benefits

• Performance-Based Incentives: Attractive variable pay structure tied to partner revenue contribution and performance milestones.
• Growth Opportunities: Fast-track career progression in a high-growth SaaS company with leadership visibility.
• Learning & Development: Access to training, mentorship, and cross-functional exposure to build strategic sales and partnership capabilities.
• Hybrid Work Flexibility: Flexibility to work remotely or from the office as per business needs.
• Collaborative Culture: Work with a passionate and ambitious team that values ownership, innovation, and transparency.
• Partner Network Exposure: Build a strong ecosystem presence with access to leading partners across India.
• Recognition Programs: Be part of regular internal recognition initiatives, awards, and appreciation events.

Hiring: Customer Support Superstar! 🚀

We are looking for a friendly, quick-thinking Customer Support Associate to join our team and help our customers have the best experience possible.

What you’ll do:

• Be the Voice: Respond to customer queries via chat, email, and phone.
• Solve Puzzles: Troubleshoot issues and provide clear, helpful solutions.
• Keep it Real: Maintain a positive, empathetic, and professional attitude.
• Team Up: Work with other departments to fix recurring bugs or issues.

What we’re looking for:

• Excellent communication skills (you love talking to people!).
• Ability to stay calm under pressure.
• A "can-do" attitude and quick learning speed.
• Previous experience in support is a plus, but not a dealbreaker.

Why join us?

• Competitive pay & perks.
• Fun, remote-friendly work culture.
• Opportunities to grow within the company.

Interested?

Apply with your Resume.

We're hiring 2 Sales Executives Interns who know how to sell or are hungry to learn it fast.

If you're confident in conversations, know when to talk and when to pitch - you'll fit right in.

Your role:

• Call potential businesses (we'll provide the leads)
• Pitch our Al product & Services
• Get meetings booked directly with our founder

We work with startups, SMEs, and enterprises whole over the world to help them implement Al in their existing systems or build complete Al products from scratch.

Growth here is immiscible. If we see the spark, you'll grow exponentially move to full-time within 3 months, scale your position, your pay, and your impact fast.

We're not looking for "average salespeople."

If you love talking business, enjoy learning about Al, and can close with confidence this is your space.

DM us or drop your profile if you think you've got the spark. We'll reach out.

Key Responsibilities:

● Client Engagement: Serve as the primary point of contact for assigned clients, understanding their unique operation processes and requirements. Build and maintain strong relationships to facilitate successful implementations.

● Project Management: Lead the end-to-end implementation , ensuring projects are delivered on time, within scope, and within budget. Coordinate with cross-functional teams to align resources and objectives.

● Process Analysis and Improvement: Evaluate clients' existing operation workflows, identify inefficiencies, and recommend optimized processes leveraging platform. Utilize process mapping and data analysis to drive continuous improvement.

● Data Analysis: Analyze substantial datasets to ensure accurate configuration and integration. Employ statistical tools and SQL-based queries to interpret data and provide actionable insights.

● Problem Solving: Break down complex problems into manageable components, developing effective solutions in collaboration with clients and internal teams.

● Process Excellence: Advocate for and implement best practices in process management, utilizing methodologies such as Lean Six Sigma to enhance operational efficiency.

● Customer Excellence: Ensure a superior customer experience by proactively addressing client needs, providing training and support, and promptly resolving any issues that arise.

Qualifications:

● Minimum of 3 years of experience in project management, preferably in financial services, software implementation, consulting or analytics.

● Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.

● Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.

● Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.

● Proven expertise in financial operation processes and related software solutions is a plus

● Proficiency in developing business intelligence solutions or with low-code tools is a plus

Why Join ?

● Opportunity to work with a cutting-edge financial technology company.

● Collaborative and innovative work environment.

● Competitive compensation and benefits package.

• ● Professional development and growth opportunities.
• 
  
• Must have 3+ years of project/program management experience in Financial Services/Banking/NBFC/Fintech companies only.
• Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets
• Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.
• Experience in process analysis, optimization, and mapping for operational efficiency.
• Strong client-facing communication and stakeholder management capabilities.
• Good expertise in financial operations processes and workflows with proven implementation experience.

Nature of project – Product development.

Key skills: Java full stack developer with React Js experience.

Key Responsibilities

• Advance the state of the art in building Microservices with Java and frontend applications with React JS.
• Design and Develop Cloud based, web applications for SMBs
• Design and develop the front end for customer-facing applications using MVC framework
• Design and develop supporting components and Microservices for the backend tiers focusing on fault-tolerance and scalability in a multi-tenant B2B2C environment
• Team with top-notch engineers, product managers, Dev Ops and QA following agile development methodologies
• Review functional requirements, providing technical feedback on feasibility and architectural approach and framework.
• Develop technical specifications
• Contribute to test plan development.
• Create Prototype and/or Proof of Concepts (POCs) when necessary
• Act in a technical leadership capacity: Mentor junior engineers and new team members, perform code reviews and apply technical expertise to challenging programming and design problems
• Manage and maintain Cloud infrastructure
• Maintain and improve the functionality and performance of the existing web applications; refactor legacy codebase
• Help shape and execute the technical roadmap to develop next generation features; integrate corporate- and product-level architecture principles and goals into the teams project work through designs, implementation strategies, and project planning.
• Drive a culture of quality, technical curiosity, continuous improvement, and evidence-based data driven decision making in the organization.
• Lead team in software development best practices including Peer Code Review, Unit testing, Automated Deployments, and Automated Testing.
• Write technical documentation

Job Summary:

A Desktop Support Engineer is responsible for providing IT support, troubleshooting hardware and software issues, and ensuring the smooth operation of desktop and laptop systems in an organization.

Key Responsibilities:

* Install, configure, and maintain Windows, macOS, and Linux operating systems.

* Troubleshoot hardware and software issues on desktops, laptops, and peripherals.

* Provide technical support for printers, scanners, and other office equipment.

* Assist users with network connectivity issues (Wi-Fi, LAN, VPN).

* Manage user accounts, passwords, and security settings in Active Directory.

* Respond to and resolve IT support tickets efficiently.

* Perform system updates, patches, and security checks.

* Train employees on basic IT troubleshooting and best practices.

Skills & Qualifications:

* Education: Diploma/Bachelor’s in IT, Computer Science, or related field.

* Experience: Minimum 1+ year in IT support or desktop engineering.

* Technical Skills: OS troubleshooting, hardware repairs, networking basics, and software installations.

* Soft Skills: Strong problem-solving, communication, and customer service skills.

Work Environment:

* Typically an on-site role in offices, IT firms, or support centers.

* May require shift-based work or on-call support.

•  Expertise in implementing and managing Devops CI/CD pipeline. ( either using Jenkins or Azure DevOps ) 
• At least one AWS or Azure Certification
• Terraform Scripting
•  Hands-on experience with git and source code management and release management.
• Experience in DevOps automation tools. And Very well versed with DevOps principles and the Agile Frameworks.
• Working knowledge of scripting using shell, Python, Gradle, Yaml, Ansible or puppet or chef.
• Working knowledge of build systems for various technologies like npm, maven etc. 
• Experience and good understanding in any of Cloud platforms like AWS, Azure or Google cloud.
• Hands on Knowledge of Docker and Kubernetes is required.
• Proficient in troubleshooting skills with proven abilities in resolving complex technical issues. Experience with working with ticketing tools (Jira & Service now)
• A programming language like Java, Go , NodeJS is a nice to have.

• Work Permit for United Kingdom ( tier 2 visa ) total duration of visa will be 5 years ( first 2 years and then 3 year extension) 
• At the end of the 5 years you will be eligible for British Citizenship by applying for Indefinite leave to remain in the UK
• Learn new technologies - We won’t ever expect you to do the same thing day in day out; we want to
• give you the chance to explore the latest techniques to solve challenging technical problems and help
• you become the best developer you can be.
• Join a growing agile team that are consistently delivering.
• Technical Development Program

Must skills:

Hands- on in the following:

• Java 8/J2EE
• Spring boot
• Gradle/Maven
• REST API
• ORM- hibernate/ JPA
• Unit Testing and Integration Testing- Junit/ TestNG

Good to have:

Hands-on in the following:

• CI/CD pipeline deployment
• Messaging- ActiveMQ/RabbitMQ/MQ
• DB2
• Kafka
• NoSQL framework exposure

-Handle inquires from different platforms like India Mart and Trade India and converts them into business.

- Convert the leads into sales by meetings and visits.

- 80% marketing and feild work.

-Candidate should create contact with the prospective customer through Mobile or Telephone and explain the company products.

- Will be responsible for keeping relationships with company's clients.

-Contacting potential clients via email or phone to establish report and set up meetings.

-Research key customer wants and needs.

-Research and source new potential clients.

-Create reports for upper management.