Customer Acquisition & Engagement Manager

We are seeking a skilled NestJS/PostgreSQL Developer to join our development team. As a NestJS/PostgreSQL Developer, you will be responsible for designing and implementing server-side applications, APIs, and databases using NestJS framework and PostgreSQL. You will work closely with other developers, stakeholders, and project managers to deliver high-quality software solutions.

Responsibilities:

1. Develop server-side applications and APIs using the NestJS framework.
2. Design and implement efficient and scalable database schemas using PostgreSQL.
3. Collaborate with front-end developers to integrate server-side logic with the user interface.
4. Write clean and maintainable code following best practices and coding standards.
5. Conduct code reviews and provide constructive feedback to improve code quality.
6. Optimize application performance and troubleshoot any issues or bugs.
7. Work closely with stakeholders to understand requirements and translate them into technical solutions.
8. Participate in the entire software development lifecycle, including planning, designing, coding, testing, and deployment.
9. Stay up-to-date with the latest trends and technologies in web development, NestJS, and PostgreSQL.

Requirements:

1. Bachelor's degree in Computer Science, Engineering, or a related field.
2. Proven experience (2-5 years) in server-side application development using NestJS framework.
3. Strong knowledge of TypeScript and JavaScript.
4. Experience with PostgreSQL or other relational databases.
5. Proficiency in building and consuming RESTful APIs.
6. Familiarity with Git version control system.
7. Good understanding of software development principles, design patterns, and best practices.
8. Excellent problem-solving and debugging skills.
9. Strong communication and collaboration skills.
10. Ability to work independently as well as in a team environment.

Preferred Qualifications:

1. Experience with other JavaScript frameworks such as Angular or React.
2. Knowledge of microservices architecture and containerization (e.g., Docker).
3. Familiarity with cloud platforms like AWS, Azure, or GCP.
4. Experience with testing frameworks (e.g., Jest, Jasmine).
5. Understanding of Agile/Scrum development methodologies.

About the Role

The Dremio India team owns the DataLake Engine along with Cloud Infrastructure and services that power it. With focus on next generation data analytics supporting modern table formats like Iceberg, Deltalake, and open source initiatives such as Apache Arrow, Project Nessie and hybrid-cloud infrastructure, this team provides various opportunities to learn, deliver, and grow in career. We are looking for technical leaders with passion and experience in architecting and delivering high-quality distributed systems at massive scale.

Responsibilities & ownership

• Lead end-to-end delivery and customer success of next-generation features related to scalability, reliability, robustness, usability, security, and performance of the product
• Lead and mentor others about concurrency, parallelization to deliver scalability, performance and resource optimization in a multithreaded and distributed environment
• Propose and promote strategic company-wide tech investments taking care of business goals, customer requirements, and industry standards
• Lead the team to solve complex, unknown and ambiguous problems, and customer issues cutting across team and module boundaries with technical expertise, and influence others
• Review and influence designs of other team members 
• Design and deliver architectures that run optimally on public clouds like GCP, AWS, and Azure
• Partner with other leaders to nurture innovation and engineering excellence in the team
• Drive priorities with others to facilitate timely accomplishments of business objectives
• Perform RCA of customer issues and drive investments to avoid similar issues in future
• Collaborate with Product Management, Support, and field teams to ensure that customers are successful with Dremio
• Proactively suggest learning opportunities about new technology and skills, and be a role model for constant learning and growth

Requirements

• B.S./M.S/Equivalent in Computer Science or a related technical field or equivalent experience
• Fluency in Java/C++ with 15+ years of experience developing production-level software
• Strong foundation in data structures, algorithms, multi-threaded and asynchronous programming models and their use in developing distributed and scalable systems
• 8+ years experience in developing complex and scalable distributed systems and delivering, deploying, and managing microservices successfully
• Subject Matter Expert in one or more of query processing or optimization, distributed systems, concurrency, micro service based architectures, data replication, networking, storage systems
• Experience in taking company-wide initiatives, convincing stakeholders, and delivering them
• Expert in solving complex, unknown and ambiguous problems spanning across teams and taking initiative in planning and delivering them with high quality
• Ability to anticipate and propose plan/design changes based on changing requirements 
• Passion for quality, zero downtime upgrades, availability, resiliency, and uptime of the platform
• Passion for learning and delivering using latest technologies
• Hands-on experience of working projects on AWS, Azure, and GCP 
• Experience with containers and Kubernetes for orchestration and container management in private and public clouds (AWS, Azure,  and GCP) 
• Understanding of distributed file systems such as  S3, ADLS or HDFS
• Excellent communication skills and affinity for collaboration and teamwork

• Excellent customer service skills, including maintaining focus on the customer issue in a fastpaced environment
• Ability to empathize with and prioritize customer needs
• Demonstrates interpersonal skills with a diverse customer base
• Demonstrates conflict resolution, negotiation, and de-escalation skills
• Demonstrates ownership to resolve challenging customer issues, escalating when necessary
• Ability to determine customer needs and provide appropriate solutions
• Maintain regular and reliable attendance, including the daily schedule as assigned