Mis Data Analyst

Tech Support Engineer Job Description Technical Support Engineer plays a crucial role in ensuring the smooth operation of technical systems, providing expert-level support to customers, and contributing to the improvement of products and services through technical expertise and leadership. To meet the qualifications specified: 1. Educational Background: A degree in a relevant field, such as Computer Science, Information Technology, or a related discipline, is a requirement. 2. Experience: While not explicitly mandatory, experience in fields like Computer Science or IT is considered advantageous. It may provide a practical understanding of the domain that can be beneficial in this role. 3. Personal Traits: Being a natural helper and enjoying assisting people with their computer issues are essential qualities. Additionally, the ability to simplify and effectively communicate technical details to individuals with varying levels of technical knowledge is a significant advantage. If you possess the educational qualification, experience, and the mentioned traits, it's likely you fit the criteria for this role. Demonstrating your passion for helping people with technical issues and your ability to communicate complex information in an understandable manner during the application. Roles and Responsibilities Technical Expertise: Provide advanced technical support to customers and internal teams. Troubleshoot complex technical issues related to software, hardware, or network systems. Perform root cause analysis for recurring issues and implement permanent resolutions. Collaborate with development teams to escalate and resolve product issues. Maintain up-to-date knowledge of new technologies and industry trends. Customer Support: Act as a point of escalation for critical customer issues. Communicate effectively with customers to understand their technical concerns. Manage and prioritize support tickets and customer inquiries. Ensure timely resolution of customer issues according to service level agreements (SLAs). Provide training and guidance to junior support engineers. Documentation and Reporting: Document troubleshooting steps and solutions for knowledge base articles. Create and maintain technical documentation, including FAQs and user guides. Generate regular reports on support activities, issue trends, and resolution metrics. Quality Assurance: Conduct quality assurance testing for new software releases or patches. Validate bug fixes and ensure they meet customer requirements. Perform regression testing to identify potential issues before deployment. Tech Support Engineer Job Description Communication Skills: Communicate technical information effectively to both technical and non-technical audiences. Provide regular updates to customers and stakeholders on issue status and resolution. Participate in customer-facing meetings and conference calls as a technical expert. Troubleshooting and Problem-Solving: Utilize diagnostic tools and resources to analyze technical issues. Develop creative solutions to complex technical problems. Implement temporary workarounds and permanent fixes as necessary. Compliance and Security: Ensure compliance with data protection regulations and security best practices. Follow established protocols for handling sensitive customer information. Required Skill Set: MS Office, Windows Troubleshooting, ITIL, Basic Networking, Understanding on EDR , DLP Tools , Firewalls , VMware/ Citrix workspace Client setup troubleshooting , Active Directory, Basic Concepts of O365 Exchange admin, Microsoft MDM & Intune, Firewall’s, DLP, EDR, Proxy concepts, Fundamental understanding of ITSM, ITIL, or CMDB.  

HHYS Inframart is a multi-division building materials showroom dealing in Electrical & Fancy Items, Paints, Hardware, Interiors, Steel & Cement, Metals & Fabrication, Tiles, and Bath Fittings. We are currently hiring Sales Advisors specifically for our Bath and Tiles Division to strengthen customer experience and boost sales in this category.

Key Responsibilities:

• Welcome customers and understand their bath & tile requirements
• Suggest suitable options based on design preferences, budget, and functionality
• Explain features, durability, styles, and brands of tiles and sanitaryware
• Provide support in preparing quotations and assisting in final order confirmation
• Coordinate with warehouse/supply team for product availability and delivery timelines
• Maintain attractive product displays and samples in the bath & tile section
• Follow up on inquiries, quotations, and pending orders
• Keep updated with new arrivals, offers, and product specifications
• Build strong relationships with walk-in customers, interior designers, and contractors

🧠 Skills & Qualifications:

• 1–3 years of experience in showroom sales, preferably in bath fittings or tile retail
• Strong product knowledge in sanitary ware, faucets, tiles, or interior finishes is an advantage
• Excellent communication and customer handling skills
• Basic billing/invoicing knowledge preferred
• Fluent in local language; Malayalam
• Minimum qualification: 12th pass (Graduation preferred)

As a Sales Associate, you'll have the opportunity to contribute to MHFA India’s success by expanding our customer base and establishing long-term relationships. If you're a motivated self-starter with excellent communication skills and a knack for building rapport, we want to hear from you!

Key Responsibilities:

·       Prospect and qualify leads to generate new business opportunities.

·       Conduct product presentations and demonstrations to potential clients.

·       Build and maintain strong relationships with clients to understand their needs and provide appropriate solutions.

·       Achieve sales targets and contribute to revenue growth.

·       Continuously stay updated on industry trends and product knowledge.

·       Bachelor's degree in Business, Marketing, or a related field.

·       1-3 years (for Associate) and 4-6 years (Senior Associate) of experience in sales or business development roles.

·       Proven track record of meeting or exceeding sales targets.

·       Strong communication and negotiation skills.

·       Self-motivated and goal-oriented with a drive for success.

·       Ability to thrive in a collaborative team environment.

We are looking for a resilient, empathic Business Development Executive to contribute to 

the growth of our company. Business development executives are responsible for finding 

and retaining clients, encouraging extant clients to purchase added products or features, 

and remaining abreast of changes in consumption.

Requirements:

• Bachelor's degree in business management, marketing, or related field.

• 0 - 3 years' relevant work experience in business development or similar field 

preferred.

• Excellent written and verbal communication skills.

• Ability to handle multiple projects simultaneously and work under pressure.

• Proficient in Microsoft Office and relevant software.

Responsibilities:

• Identifying profitable business opportunities

• Conducting extensive market research

• Creating actionable business strategies

• Nurturing relationships with clients

• Analyzing market trends.

• 3+ YEARS OF EXPERIENCE WITH PAID FACEBOOK AD CAMPAIGNS IS A MUST.
• Manage Facebook ADS for the company as well as clients.
• Get the best ROI and ROAS.
• Run ADS Campaigns
• Execute Google Analytics & Google Tag Managers
• Have Good command of Social Media Management
• Have Good SEO Knowledge - Onpage and Off-page

Desired Candidate Profile

• 3+ Years of Experience
• Proven Results on Facebook ADS
• Professional in Facebook ADS

Perks and Benefits

• Flexible Work Schedule till COVID ends.

Technical Requirement:

• At least 5 years of experience in Java, J2EE technologies.
• Expertise in doing development using Java, Spring Boot, Spring modules (Spring Security, Spring MVC, Spring Data JPA, etc.), Hibernate, Web Services
• Worked on REST web services.
• Worked on application server : Tomcat
• Worked on Eclipse IDE
• Knowledge of Swagger, Postman
• Worked on Database like MySQL
• Worked on Git, Maven, CI/CD pipelines
• Good to have knowledge of using Docker and Mongo DB

• Designing and overseeing all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns.
• Developing and monitoring campaign budgets.
• Planning and managing our social media platforms.
• Preparing accurate reports on our marketing campaign’s overall performance.
• Coordinating with advertising and media experts to improve marketing results.
• Identifying the latest trends and technologies affecting our industry.
• Evaluating important metrics that affect our website traffic, service quotas, and target audience.
• Working with your team to brainstorm new and innovative growth strategies.
• Overseeing and managing all contests, giveaways, and other digital projects.

Role Description

• Office 365 Migration Specialist
• Position requires prior Office 365 mailbox migration experience, scheduling migration batches and process management.
• Under the general direction of the customer IT/Security/Okta Teams is responsible for assisting in the planning and support of the migration from multiple on-premises Exchange environments & third party provided Mail services into a single Azure-hosted Office 365 environment.
• Candidates must be flexible to work Monday through Friday 

Primary roles and responsibilities

• Hands-on migration/deployment of Exchange 2007/2010/2016 to Office 365 Azure-hosted solution
• Provide Level II/ Level III support for email and messaging systems
• Perform large-scale infrastructure implementations and migrations
• Configure tools for monitoring and use them to proactively identify issues within email & messaging systems
• Deployment of O365 Application (One Drive, SharePoint, Teams) with existing data migration
• Implementation and migration of Exchange Archiving and Journaling.
• Create and maintain technical documentation.
• Develop and train Service Desk and Endpoint Support to resolve level 1 and 1.5 Office 365 issues
• Participate in monthly maintenance windows
• Performs related duties as assigned

 
Experience and educational requirements

• Bachelor’s degree/Any equivalent Post Graduation.

 
Minimum skills, knowledge, and ability requirements

• Hands-on Exchange to O365 migration experience is a must.
• Very Good Knowledge on One Drive, SharePoint
• Integration of O365 with Okta
• Good communication and customer handling skills, candidates need to able to work with minimal supervision.
• Solid understanding of Microsoft Exchange 2007, 2010, 2013, 2016, O365.
• Solid understanding of ITIL/ITSM best practices.
• Excellent problem solving and decision-making skills.
• Experience with Veritas Enterprise Vault a plus.
• Ability to work independently and as part of a team.
• Certifications in this field are a plus.