Corporate / Enterprise Sales Manager

Now Hiring: Process Trainer – Domestic BPO Operations | Location: Gurugram (Onsite)

Designation: Process Trainer

Department: Training & Development – Domestic BPO

Location: Gurugram (Onsite)

Relevant Experience Required

• Minimum 4 years of on-paper experience as a Process Trainer in the Domestic BPO sector
• Total experience: 4+ years in Training & Development roles preferred

Key Responsibilities

• Deliver end-to-end new hire training aligned with client processes and organizational standards
• Conduct refresher training for existing team members to ensure continuous performance improvement
• Develop and manage training modules, PPTs, and learning materials prior to training sessions
• Handle mock calls, live call barging, and post-training handover assessments to the Process Head
• Conduct feedback sessions, assess training effectiveness, and take corrective actions as needed
• Create engaging and instructional content using a variety of training formats and techniques
• Provide training on objection handling, rebuttal strategies, and customer interaction excellence
• Act as a single point of contact for managing process updates and disseminating information across teams
• Maintain and update training manuals, SOPs, process documents, and course content regularly
• Prepare detailed training performance reports and present them to HOD and Senior Management on a weekly/monthly basis
• Drive result-oriented improvement programs for existing staff to enhance efficiency and quality

Qualifications & Skills

• Graduate degree in any discipline
• Proven experience in training and development within Domestic BPO environments
• Excellent verbal and written communication skills in English and Hindi
• Strong presentation, content development, and feedback skills
• Ability to analyze training outcomes, modify methodologies, and ensure measurable improvements
• Proficiency in MS PowerPoint, Excel, and digital learning tools

• Experience in Core Java, CXF, Spring. 
• Experience in spring boot, microservices. 
• Extensive experience in developing enterprise-scale n-tier applications for the financial domain. Should possess good architectural knowledge and be aware of enterprise application design patterns. 
• Should have the ability to analyze, design, develop and test complex, low-latency client-facing applications. 
• Good development experience with RDBMS, preferably Sybase database 
• Good knowledge of multi-threading and high volume server side development 
• Experience in sales and trading platforms in investment banking/capital markets 
• Basic working knowledge of Unix/Linux 
• Excellent problem solving and coding skills in Java 
• Strong interpersonal, communication and analytical skills. 
• Should have the ability to express their design ideas and thoughts. 

Job Title: Senior QA Engineer – Manual Testing (Hardware Focused)

Location: Navi Mumbai (Only local candidates from Mumbai/Navi Mumbai will be considered)

Work Mode: 5 Days Working | Work From Office

Experience Required: 5+ Years

Notice Period: Immediate Joiners or Candidates Who are already serving or served notice period.

About the Role:

We are looking for an experienced and detail-oriented Senior Manual QA Engineer with strong proficiency in hardware-based and emulator-driven manual testing. The ideal candidate will also possess 1–2 years of hands-on experience in Java, ideally for scripting or basic automation tasks. This role is ideal for someone with a background in hardware testing looking to contribute to highly integrated systems involving both hardware and software components.

Key Responsibilities:

• Design and execute manual test cases focused on hardware-integrated systems, embedded environments, and emulators.
• Translate complex system requirements and user stories into well-structured, actionable test cases.
• Plan and maintain comprehensive test documentation ensuring traceability and thorough coverage.
• Identify, document, and follow up on bugs and inconsistencies across releases and change requests.
• Collaborate with development and hardware teams to ensure robust system validation across interfaces.
• Utilize Java (1–2 years' experience) to support test scripting or automation where applicable.

Must-Have Skills:

• Manual Testing Expertise: 5+ years in QA with a primary focus on hardware/manual testing.
• Hardware & Emulator Testing: Proven experience in testing physical devices, hardware components, or emulators.
• Java Scripting: 1–2 years of experience in Java for test scripting or automation utilities.
• Proficiency in test case design, defect tracking (e.g., JIRA), and understanding of testing life cycle models.
• Exposure to DevOps practices, CI/CD pipelines, and cloud platforms like AWS.
• Hands-on experience with SQL and working knowledge of databases.

Preferred Skills:

• Experience with Python or other test automation frameworks.
• Testing certifications (ISTQB, CP-SAT, CP-MAT, etc.)
• Familiarity with location-based technologies (GPS, mapping, navigation systems).
• Strong analytical mindset with excellent communication and collaboration skills.

About us:

We are a dynamic IT company based in India. At Everincodeh Technology, we pride ourselves on delivering innovative and effective solutions to meet our clients' evolving needs worldwide. With a team of highly skilled and experienced IT professionals, we specialize in a range of services, including staff augmentation, software development, IT consulting, support, and maintenance. You can find more about our services on our website or on the LinkedIn Showcase page.

https://everincodeh.com/

https://www.linkedin.com/company/everincodeh-technology

About the Role:

Position: Sales Development Representative (Pure Commission-Based)

Work Model: Commission-based (contract-to-hire)

Location: Remote (Everywhere)

Working days: 5 days per week (Mon to Fri)

Working Hours: 8 hours per day (full-time, send daily report mandatory)

Responsibilities:

Promote our IT development and staff augmentation services through Facebook, Instagram, LinkedIn, and other social media platforms to drive sales.

Develop and implement creative sales strategies to increase engagement and reach.

Create engaging posts and content to attract potential customers and promote our services.

Provide regular reports.

Identify potential clients and generate leads through LinkedIn and other platforms.

Collaborate with the CEO to nurture leads and facilitate conversion.

Requirements:

A reliable laptop or desktop with an internet connection.

Strong understanding of lead generation and social media marketing strategies and tools.

Excellent communication and content development skills.

Both freshers and experienced professionals in digital marketing are welcome to apply.

Compensation:

The compensation for this role will be commission-based. Our payment structure focuses on rewarding successful lead conversions, meaning we compensate you only when your leads result in a closed sale and the client has paid us for our IT development and staff augmentation services.

Since we’re a startup, we can’t provide a basic salary or cover expenses for lead generation tools at the moment. However, we can offer you up to 20% of each project or contract. Together, let's collaborate for our shared success.

Our client is a leading provider of specialised marketing services that enables businesses across different sectors to grow effectively. This decade old venture founded by a woman entrepreneur offers innovative solutions by leveraging cutting edge technology based on the individual needs of the client. Their services include market research, in- store promotions, store launches, road shows, retail merchandising, events and exhibitions, among others.

Headquartered in Mumbai, the company has presence in Delhi, Bangalore and Chennai as well as dedicated local teams across other metros and small towns in India. This agency has worked with more than 100 companies and 800 brands and delivered top notch marketing strategies through integrated BTL and digital channels. Some of its clients include ITC, Zydus Wellness, PnG, Crompton, HUL, Tata and Nestle.

• Developing new vendors in cities
• Managing manpower, events promotions
• Reporting of the same on regular basis– on MS Excel and Power Point
• Travelling outside Mumbai for minimum 6-10 days in a month
• Providing inspired leadership for the organization
• Making important policy, planning and strategy decisions
• Developing, implementing and reviewing operational policies and procedures
• Recruiting whenever required and taking disciplinary action if necessary
• Handling multiple projects at the same time
• Promoting a company culture that encourages top performance and high morale
• Overseeing budgeting, reporting, planning and auditing
• Working with senior stakeholders

Desired Candidate Profile

• Minimum 5 years of experience in a similar profile
• Good spoken and written English skills
• Ability to work in a competitive and challenging environment
• Willingness to learn new things
• Strong operational and analytical skills
• Ability to manage multiple tasks at the same time
• Proficiency in MS Excel and PPT
• Ability to handle client meetings and queries independently    

Responsibilities:

• Lead QA engineers into developing performance & functional test plans and test scenarios using requirements and product documentation while specifying testing overview, approach, strategy, scope, architecture, environment, roles and responsibilities
• Scope projects and estimate testing needs
• Design and implement testing methods for both end to end, and individual service layers of the application stack
• Identify bottlenecks in functionality and performance, and provide actionable information and suggestions based on analysis of testing results
• Communicate technical information clearly with both technical and non-technical teams
• Work closely with development engineers and management in a fast-paced technical environment

Requirements:

• 4-7 years experience in Quality Assurance of IT products
• Hands on experience in Test Automation using Selenium
• Experience Leading Testing Teams in both Manual and Automation Testing.
• Strong work ethic and accountability on Quality Assurance
• Experience in building SCRUM/Agile skills within the Testing Team
• Exercise independent thought and judgement and adapt to new tasks
• Experience in Performance Testing is mandatory.
• Experience in Security Testing is a plus, but not mandatory