Salesforce Consultant

About the job

Job Description

Managing a portfolio of SME clients, monitoring their insurance needs, and proactively engaging with them to ensure client satisfaction and retention. 

Developing and maintaining strong relationships with SME clients, understanding their business needs, and providing personalized service. 

Identifying and pursuing new business opportunities within the SME sector to grow the insurance company & client base and revenue. 

Ensuring smooth and efficient service delivery to SME clients, addressing their queries and concerns promptly.

Managing a portfolio of SME clients, monitoring their insurance needs, and proactively engaging with them to ensure client satisfaction and retention.

Selling insurance products and services to SMEs, as well as cross-selling other relevant financial products offered by the company 

Working with internal teams and customer service, to facilitate seamless service

delivery to SME clients. 

Skills And Qualifications

 Excellent communication, interpersonal, and negotiation skills.

 Proven track record of achieving sales targets and identifying new business opportunities.

 Understanding of various insurance products and policies relevant to SMEs.

 Providing customer service and building long-term relationships.

 Well Experienced & Familiarity with the unique needs and challenges of SME businesses.

 Bachelor’s Degree.

What is WoCo and why should you join?

WoCo is a go-to HRTech solution for new age and fast-growing businesses, built by a team of innovators, technologists, product scientists, outliers, business leaders and people's people. WoCo is truly poised to lead the People, Payroll and Productivity space with some of the best minds in the industry.

Location

Onsite. Gurugram.

What will you do every day?

We are on the lookout for dynamic individuals in the Customer Success Team who can work closely with clients helping them achieve their Digital Transformation goals.

What do you need to ace your role?

• Business Advisor to our clients working towards achieving their digital transformation goals and success metrics. Ability to manage client relationships and expectations
• Act as a techno-functional consultant and provide recommendations on process
• Goal-oriented and data-driven to actively track performance and drive metrics like CSAT, NPS, Adoption and Usage for clients. Analyze customer data to improve the end-user experience
• Experience with metrics like Net Revenue Retention (Upselling), Churn, Customer References & reviews. Work closely with product, sales and other cross-functional teams, (internal and external) with ease to drive these goals
• Devise engagement plans that consider customer business goals and map product capabilities to achieve these goals
• Support clients during critical HR events like Appraisal, Increments etc.
• Support clients to resolve queries or bugs, as and when required
• Gather feedback on product experience during the entire customer lifecycle via targeted surveys
• Identify prime targets for up-sell/cross-sell and engage Sales team to execute on those opportunities
• Share best practices with clients on how to achieve product success with WoCo
• Identify risks proactively, mitigate and escalate as deemed appropriate
• Passionate about Customer Experience and ability to be the customer's voice in guiding the Product Roadmap
• Excellent communication and presentation skills.
• Excellent relationship-building skills
• Be a cultural champion and energy driver

Requirements

• 2-4 years of experience in Customer Success in SaaS
• Exceptional communication and presentation skills, coupled with excellent listening skills
• Analytical and data-driven with ability to work with multiple stakeholders
• Demonstration of good product and consumer thinking during his/her career
• Hands-on and a quick learner. Comfortable with learning new technology
• Basic tech skills especially knowledge of python, Power BI will be a plus
• This role provides you access to PII for which you will abide to follow secure data handling practices to safeguard and protect such data.
• We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

SEO & Outreach Specialist

EXPERIENCE : 3 - 5 Years

As we scale our inbound engine, we’re looking for an SEO & Outreach Specialist who can turn great content into discoverable, high-performing assets that drive measurable impact across organic channels.

Role Summary:

We are looking for a technical + content-savvy SEO expert to lead our organic growth initiatives. This role is critical for driving qualified traffic to our website through on-page optimization, outreach, and distribution.

Roles & Responsibilities:

●      Optimize blog content for targeted keywords, internal linking, and schema.

●      Manage Quora, Reddit, and Web 2.0 content distribution to drive referral traffic.

●      Build backlinks through ethical outreach, guest posting, and partnerships.

●      Conduct keyword research to support content planning and campaign SEO.

●      Track and report on rankings, backlinks, domain authority, and traffic impact.

●      Collaborate with content and design teams to implement best SEO practices.

Must have skills:

●      3-5 years of experience in SEO for B2B websites.

●      Must have: Pragmatic SEO & programmatic SEO experience.

●      Hands-on experience with Ahrefs, SEMrush, Google Search Console, etc.

●      Familiarity with link-building strategies, outreach, and community engagement.

●      Good writing/editing sense to tweak content for optimization.

●      Self-starter with a proactive mindset and the ability to work in a fast-paced, high-growth environment.

Good to have skills:

●      Experience in IT services or SaaS domain.

●      Experience with Quora/Reddit or guest post partnerships.

About us :

Infosec Ventures incubates and scales cyber security innovators that solve for inefficiencies in cyber security, solve big problems and deliver exceptionally high return on investment for customers. We are on a mission to make the world cyber safe, by protecting systems and the 'human operating system'. Some notable current ventures include humanfirewall.io, emailauth.io, bugsbounty.com, securityrating.com among others. An idea is worth one dollar, it's the execution that adds the zeros at the end of it, to make it a billion dollars!

Job Description :

If you are a software developer, and have hands-on experience with

- Laravel and/or NodeJS

- Angular JS, VUE JS

- Mongo, MySQL

- You have built SaaS products

Roles :

- The person is responsible coding, designing and modifying web applications, from layout to -function and according to a product's specifications.

- Strive to create visually appealing applications that feature user-friendly design and clear navigation.

- Deep expertise and hands on experience with Web Applications and programming languages such as Laravel framework, Laravel 5 Framework, PHP 7, MySQL, HTML, CSS, JavaScript,

- JQuery, Angular JS, Node JS and REST APIs.

• Partnering with leaders in resource planning, allocation and drafting the manpower plans for the company
• Collaborating with Hiring Managers to design and implement optimal sourcing strategies against the manpower plan requirements
• Direct sourcing covering all sourcing channels - internal mobility, referrals, advertised search, on-line job boards, networking, research, company website and search engines
• Identifying the sources for hiring that are cost efficient, highly effective with fast turnaround time
• Partnering with the business leaders on creating strong assessment mechanisms for recruitment
• Deploying assessment tools in the interviews to ensure that talent that is taken forward is as per org/ business requirements
• Handling all Recruitment operations (Sourcing, interview scheduling, coordination etc)
• Creating regular recruitment reports / trackers to gauge the health of manpower planning and recruitment related processes
• Creating Job Descriptions & specifications with respect to hiring
• Staying connected to consultants, vendors, industry peers & internally with business leaders at all points to ensure relevant and timely information flow
• Gathering real time market intelligence on people, compensation, related trends and movements
• Compensation benchmarking - internal and external
• Handling salary negotiations and ensuring the compensation offered takes into account the market trends and internal parity

Desired Candidate Profile

• Masters with specialization in HR
• Certification as Assessor
• Awareness of the placement process across Tech and Non-Tech Institutions
• Knowledge of recruitment and assessment tools
• Understanding of competency based assessments
• Exceptional excel skills
• Financial literacy of P&L and balance sheets
• Planning and organizing skills
• Strong process orientation
• An inclination for documentation & frameworks
• Strong communication Skills
• Strong Interpersonal Skills
• Ability to multitask

Hello,

We are conducting Walk In Interviews for MCA & MSc IT in .Net OR Java OR MEAN/MERN OR QA technology for a rewarding career with Gateway group of companies:

Interview would consist of an assessment Test, Technical round and HR round. (as per your performance at each stage).

Selected candidates would be put under a short training program and then would start working with us on live projects:

Eligibility Criteria
Good Communication Skills
Good Analytical Skills
Batch Year 2020/21/22

About US:

Established in 1997, The Gateway Corp (http://www.thegatewaycorp.com">www.thegatewaycorp.com), is a privately held global enterprise, headquartered in India & The Netherlands. The Gateway Corp is the principal holding company and promoter of all Gateway Group Companies, comprising of 20 independent operating companies across 17 countries. Each Gateway Group Company operates independently under the guidance & supervision of its board of directors & shareholders. These companies consist of publicly listed companies, companies focused on disruptive innovation & research, joint ventures, industry focused technology consulting companies, technology platforms and software services companies. The inherent DNA of each Gateway Group Company is to deliver tangible & measurable business value to global customers.

Each brand at Gateway specializes in offering a niche capability to our clientele across 30+ countries around the world. Our businesses run on the same set of values and ethics, with a singular motto of adding an incremental value to our clients’ businesses. We have a shared mission and we collectively work towards it within our chosen specified areas.

Key Highlights:

• Headquartered in India & Netherlands.
• Branches in 16 Countries.
• 7 Development Centers across the globe
• 12 practices, Catering to 8 Industries.
• Global Team Strength of 1600.
• 100% Debt Free since inception.
• 80% Repeat Business from existing customers
• Best human practices, Audited and certified by Intertek, external agency.
• Onsite opportunities (Short term & Long term).
• Celebrating Womanhood & Motherhood separate policies for women employees.

Postgress developer cum database architect

5-7 years experience

Knowledge and experience, specifically PostGre

-           SQL

-           Query Optimization / Optimization strategies (in PostGre)

-           AWS - RDS Relational Databse Service

-           Optional: AWS – RDS API / PostGre API

his position lets you work from the comfort of your home. You would be required to work from 2:00 pm to 10:00 pm. You will receive 12 personal times off during the year. You would have to be available via skype during those times. The ideal candidate would have to know a lot about seo and code to fix issues that are required on google. You would be working on projects from job boards to crm to websites. Your primary job would be to write code. AWS operating systems knowledge is a requirement. But this position would be a lead position to get the job done.

Must have experience with google search engines.

Full Stack Developer Responsibilities:

Proficiency with server side languages such as html, Python, React, Ruby, Java, PHP and .Net. Django

• Developing front end website architecture.
• Designing user interactions on web pages.
• Developing back end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.Full Stack Developer Requirements:
• Degree in Computer Science.
• Strong organizational and project management skills.
• Proficiency in Python CRM application
• Proficiency with fundamental front end languages such as HTML, CSS and JavaScript.
• Familiarity with html, JavaScript frameworks such as Angular JS, React and Amber.
• Familiarity with database technology such as MySQL, AWS, Oracle and MongoDB.
• Excellent verbal communication skills.
• Good problem solving skills.
• Attention to detail.