Law Intern

Now Hiring: Process Trainer – Domestic BPO Operations | Location: Gurugram (Onsite)

Designation: Process Trainer

Department: Training & Development – Domestic BPO

Location: Gurugram (Onsite)

Relevant Experience Required

• Minimum 4 years of on-paper experience as a Process Trainer in the Domestic BPO sector
• Total experience: 4+ years in Training & Development roles preferred

Key Responsibilities

• Deliver end-to-end new hire training aligned with client processes and organizational standards
• Conduct refresher training for existing team members to ensure continuous performance improvement
• Develop and manage training modules, PPTs, and learning materials prior to training sessions
• Handle mock calls, live call barging, and post-training handover assessments to the Process Head
• Conduct feedback sessions, assess training effectiveness, and take corrective actions as needed
• Create engaging and instructional content using a variety of training formats and techniques
• Provide training on objection handling, rebuttal strategies, and customer interaction excellence
• Act as a single point of contact for managing process updates and disseminating information across teams
• Maintain and update training manuals, SOPs, process documents, and course content regularly
• Prepare detailed training performance reports and present them to HOD and Senior Management on a weekly/monthly basis
• Drive result-oriented improvement programs for existing staff to enhance efficiency and quality

Qualifications & Skills

• Graduate degree in any discipline
• Proven experience in training and development within Domestic BPO environments
• Excellent verbal and written communication skills in English and Hindi
• Strong presentation, content development, and feedback skills
• Ability to analyze training outcomes, modify methodologies, and ensure measurable improvements
• Proficiency in MS PowerPoint, Excel, and digital learning tools

About Makers' Muse

Makers’ Muse is a leading and fast-growing EdTech organization on a mission to transform K–12 education through hands-on STEM and future skills learning. We empower schools with cutting-edge solutions like Robotics, Coding, AI, 3D Printing, Drones, and Design Thinking, making learning interactive, gamified, and practical. With successful partnerships across multiple states, our solutions are already making a difference in over 300+ schools. Our passionate team works across functions like content, product, sales, and tech — collaborating to deliver real-world skills to students and educators.

Key Responsibilities:

1.Working with school kids and teaching them subjects like block coding, Python, Robotics,3D printing, Electronics, Drones, etc.

2.Creating & maintaining tech and official documents as required.

3.Conducting engaging events and preparing students for competitions.

4.Developing innovative education resources for school students.

5.Guiding and mentoring students, designing engaging workshops, and fostering a creative learning environment.

6.Conducting virtual sessions.

7.Conducting training sessions for junior team members

8.Managing team at school

9.Coordinating with school management to full fill organisation goals

Assisting seniors in their work.

Qualifications:

Must have requirement

1.Atleast 6 months of experience in teaching school-going students.

Foundational experience of working on basic electronics, Arduino & other microcontroller etc..

2.Should possess a well-functioning laptop.

Optional/Preferred

1.Freshers with relevant skills & prior experience teaching school students are encouraged to apply

2.People with teaching passion & relevant skills are encouraged to apply

3.Prior teaching experience in a similar subject will be an added advantage.

4.Good proficiency in English communication will be an added advantage.

Compensation and Location

Salary: Upto 3lpa

Location: Udaipur

Working hours: 8am to 5pm (Monday to Saturday)

Perks & Benefits:

We offer 24 paid leaves annually, ensuring a healthy work-life balance. Enjoy double overtime pay for extra hours, rewarding annual bonuses along with provident Fund (PF) benefits for financial security. Join a positive and growth oriented work environment where your efforts are valued and rewarded.

How to Apply:

Interested candidates are encouraged to apply by sending their resume and a cover letter here, with the subject line "School Robotics Trainer, Udaipur Application - [Your Name].

• Candidate should complete their PG in relevant discipline
• candidate should have good communication skills
• commitment towards work

Roles & Responsibilities:

● Build and maintain relationships with corporate partners, ensuring a steady pipeline of internship and placement opportunities.

● Identify and onboard companies aligned with student profiles and institutional objectives.

● Address corporate and student queries promptly, maintaining a positive rapport.

● Provide networking tips and guide students on leveraging career opportunities effectively.

● Keep students informed about relevant competitions, internships, and entrepreneurial initiatives.

● Supervise career clubs, managing events, elections, and leadership meetings.

● Design mentorship programs and ensure seamless mentor-student relationships, gathering feedback and reporting progress regularly.

Qualifications and Skills:

● 2-5 years of experience in B2B sales, corporate relations, or career services roles, preferably in the education sector.

● Strong understanding of recruitment processes and employer expectations.

● Exceptional communication, negotiation, and relationship-management skills.

● Proven ability to handle multiple stakeholders and work in a fast-paced environment.

● Proficiency in MS Office Suite and CRM tools.

We are looking for a talented and enthusiastic Full Stack Web Developer to join our dynamic development team. The ideal candidate will have a strong grasp of both front-end and back-end technologies. This is a trainer cum developer role

To prepare placement students with the technical knowledge, skills, and confidence required to succeed in campus recruitment drives, technical interviews, and entry-level job roles in the industry.

To prepare placement students with the technical knowledge, skills, and confidence required to succeed in campus recruitment drives, technical interviews, and entry-level job roles in the industry.

Job Summary:

The Department of Computer Science at Ace Engineering College is seeking qualified candidates for a faculty position in Computer Science at the Assistant Professor level. The successful candidate will be expected to engage in high-quality teaching, research, and service activities within the department and contribute to the academic community.

Responsibilities:

• As a faculty member of ACE, you will be responsible for the success of the students in your cohort. Therefore, you will be expected to understand the strengths and weaknesses of your cohort and adjust the pace of teaching accordingly.
• Timely delivery of lectures / conducting tutorials/training sessions by the program schedule
• Need to take the classes based on the schedule and should involve in all the academic operations.(Labs, Exams, Question paper creation).
• Provide mentorship and guidance to students, fostering a positive and inclusive learning environment.
• Contribute to curriculum development and enhancement of educational programs.
• Serve on departmental and university committees.
• Contribute to the academic and professional community through participation in conferences, workshops, and seminars.
• Provide academic advising and support to students.
• Engage in outreach activities to promote computer science education and awareness.

Qualification -

B. Tech - CSE, M. Tech - CSE (both are >60% Mandatory)

IELTS trainers- the candidate should have the following skills/ qualities:
· willing to work full time
· very good command of English language
· able to handle a big class maturely
· smart, active, dedicated and hardworking
· consistent performer
· experience of at least 3 - 6 months (preferably)
. must be atleast a graduate (in any field).

Responsibilities and Duties of Trainer
· Handling class.
· Teaching IELTS modules.
· Taking up Spoken English classes.
· Following a set teaching system defined by the organisation.

Benefits
· Training will be imparted for any and every post.
· Comfortable, friendly and highly professional working environment.
· Regular appraisals and hikes based on performance.
· Incentives (as per the post)