Al/ML Engineer

About the Role

We are looking for passionate and driven interns across multiple technology domains including Frontend Development, Backend Development, DevOps, AI/ML, and Data Engineering. This internship offers hands-on experience in real-world projects, collaboration with cross-functional teams, and exposure to modern tools and technologies. 

Domains & Responsibilities 

Frontend Development 

• Build responsive and user-friendly web interfaces  
• Translate UI/UX designs into functional applications  
• Optimize performance and ensure cross-browser compatibility  

 Backend Development 

• Develop APIs and server-side logic  
• Work with databases and data storage solutions  
• Ensure application security and performance  

 DevOps 

• Assist in CI/CD pipeline setup and automation  
• Manage deployments and cloud infrastructure  
• Monitor system performance and reliability  

 AI / Machine Learning 

• Develop and train ML models  
• Work on NLP, automation, or AI-driven features  
• Analyze datasets and evaluate model performance  

 Data Engineering 

• Build and maintain data pipelines (ETL/ELT)  
• Ensure data quality and availability  
• Work with large datasets and optimize data workflows  

 Required Skills (Any Domain) 

• Frontend: HTML, CSS, JavaScript, React/Vue/Angular  
• Backend: Node.js / Python / Java / PHP, APIs, databases  
• DevOps: Linux, Git, CI/CD basics, cloud fundamentals  
• AI/ML: Python, ML basics, TensorFlow/PyTorch/Scikit-learn  
• Data Engineering: SQL, Python, data processing concepts  

 Good to Have 

• Knowledge of Git and version control  
• Basic understanding of cloud platforms (AWS/Azure/GCP)  
• Problem-solving mindset and willingness to learn  
• Exposure to real-world or academic projects  

 Who Should Apply 

• Students or recent graduates in Computer Science, IT, or related fields  
• Candidates with strong interest in any of the above domains  
• Self-learners with project experience are highly encouraged  

 Internship Details 

• Duration: 3–6 months  
• Mode: Remote  
• Certificate + PPO (Pre-Placement Offer) based on performance  

 What You’ll Gain 

• Hands-on experience with real projects  
• Mentorship from experienced professionals  
• Exposure to industry tools and workflows  
• Opportunity to convert to a full-time role 

Job Title: Customer Support Executive – Travel/Airline Process (Blended)

We are hiring dynamic and customer-focused professionals for a leading global brand in the Travel and Airline industry. This is an excellent opportunity for candidates with relevant industry experience who are looking to grow their career in a structured and professional environment.

Process Overview:

• Industry Preference: Airline / Travel Industry Background.
• Experience Required: Minimum 6 months in Travel Industry (Mandatory).
• Process Type: Blended (Chat & Voice Support).
• Working Days: 5 Days a Week.
• Transportation: Both-side Cab Facility.
• Communication Level: Excellent English Communication (C1 Level Required).
• Qualification: Graduate / Undergraduate.
• Typing Speed: Minimum 35 WPM with 90% Accuracy.
• Salary: Up to ₹32,000 CTC

Roles & Responsibilities:

• Handle customer queries related to flight bookings, cancellations, rescheduling, refunds, baggage policies, and other travel-related concerns via chat and voice.
• Provide accurate information regarding airline policies, fares, routes, and travel guidelines.
• Resolve customer concerns efficiently while ensuring high customer satisfaction.
• Maintain proper documentation of customer interactions in the system.
• Meet defined KPIs such as quality scores, response time, and customer satisfaction ratings.
• Coordinate with internal teams for escalations and issue resolution.
• Ensure adherence to company policies, compliance standards, and service guidelines.

This role is ideal for professionals who are detail-oriented, customer-centric, and passionate about delivering exceptional service in the travel and aviation sector.

Oversee the sales process to attract new clients.

Work with senior team members to identify and manage risks.

Maintain fruitful relationships with clients and address their needs effectively.

Prepare and deliver pitches to potential investors.

Foster a collaborative environment within the organization.

Transfer call to the supervisor after initial explanation.

SKILLS:

Excellent spoken English.

Both Graduate/Undergraduate may apply.

Ability to develop good relationships with current and potential clients.

Excellent communication skills.

Knowledge of productivity tools and software.

Ready to work in Nightshift.

Min Exp – 4 years

Location – Dwarka, Delhi

Immediate joiners are preferred

About the company – We are a web development and digital marketing company in Delhi, India. We have been serving our clients globally since 2012. We offer quality assured and revenue driven digital services at affordable rate.

Role summary - We seek an experienced Web3 Developer to join our team and help us build and maintain our Ecosystem based on blockchain. Our platform is built using React for the front end, Node.js, TypeScript, MongoDB for the backend, and Solidity for smart contracts. Someone passionate about blockchain technology and with a strong understanding of the Web3 ecosystem.

Responsibilities:

1. Blockchain Solution Design:

• Collaborate with stakeholders to understand business requirements and identify areas where blockchain technology can add value.
• Design and architect blockchain solutions, including selecting appropriate blockchain platforms, consensus mechanisms, data structures, and smart contract frameworks.
• Develop technical specifications, system architectures, and integration strategies for blockchain-based applications.
• Ensure blockchain solutions align with industry best practices, security standards, and compliance requirements.

2. Blockchain Development:

• Lead the development and implementation of blockchain applications, smart contracts, and decentralized protocols.
• Design and implement APIs and integration points for seamless interaction between blockchain and existing enterprise systems.
• Conduct thorough testing and debugging to ensure blockchain solutions' performance, security, and reliability.
• Collaborate with development teams to define blockchain development coding standards and best practices.

3. Security and Privacy:

• Implement robust security measures, encryption techniques, and access controls to protect blockchain data and transactions.
• Address privacy concerns and design solutions that ensure the confidentiality of sensitive information while maintaining transparency.
• Stay up-to-date with the latest security vulnerabilities and recommend strategies to mitigate risks in blockchain implementations.

4. Scalability and Performance Optimization:

• Optimize blockchain solutions to enhance scalability, transaction throughput, and system performance.
• Evaluate and implement scaling solutions, such as sharding, sidechains, or layer 2 protocols, to address the limitations of blockchain platforms.
• Conduct load testing and performance tuning to identify bottlenecks and optimize resource utilization.

5. Blockchain Governance and Consensus:

• Define governance models and consensus mechanisms suitable for specific use cases and industry requirements.
• Assess and recommend appropriate consensus algorithms, such as Proof of Work (PoW), Proof of Stake (PoS), or Practical Byzantine Fault Tolerance (PBFT), based on the project's needs.
• Establish protocols for transaction validation, block verification, and network participation.

6. Research and Innovation:

• Stay updated with the latest advancements and emerging trends in blockchain technology.
• Conduct research and experimentation to explore the potential of new blockchain platforms, protocols, and tools.
• Evaluate and recommend third-party blockchain solutions, frameworks, and libraries to accelerate development processes.

7. Collaboration and Leadership:

• Collaborate with cross-functional teams, including developers, engineers, product managers, and business stakeholders, to align technical requirements with business goals.
• Provide technical guidance and mentorship to development teams regarding blockchain technologies, best practices, and coding standards.
• Act as a subject matter expert, delivering presentations and training sessions on blockchain concepts and solutions.

Qualifications and Skills:

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
• Extensive experience in blockchain development and architecture, with a deep understanding of blockchain concepts, protocols, and platforms (such as Ethereum, Hyperledger Fabric, Corda, etc.).
• Proficiency in programming languages commonly used in blockchain development, such as Solidity, Go, or Java.
• Strong knowledge of smart contracts, decentralized applications (DApps), and blockchain development frameworks.
• Familiarity with cryptographic principles, encryption algorithms, and security best practices in the context of blockchain.
• Experience with cloud platforms and infrastructure (such as AWS, Azure, or Google Cloud) for deploying and managing blockchain networks.
• Understanding of decentralized storage, identity management, and tokenization concepts.
• Excellent problem-solving and analytical skills, with the ability to architect complex and scalable blockchain solutions.
• Strong communication and leadership skills to collaborate effectively with multidisciplinary teams and drive successful project outcomes.

From day one, Smarsh was built on a set of core values that have motivated and sustained us – People First, Inspire Confidence, and Embrace the Impossible. We ask that each of our employees – whether new or old- ingrain these values in our day-to-day decisions, call on them while serving our customers and our peers and apply them when creating the best possible products, we can imagine.

Smarsh is a global leader in natural language processing, artificial intelligence, and machine learning. Smarsh’s SaaS solutions transforms the risk and compliance industry with the first integrated, AI-powered solution for the retention, oversight, and analysis of electronic communications.

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility, and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

What You Will Be Doing

As a Total Rewards Analyst you will be responsible for developing, implementing, and administering the entire spectrum of total rewards and not limited to compensation and benefit policies and programs, which support company objectives and local practices. You will also provide HR and leadership with processes and tools that facilitate the administration of equitable quality programs and ensures a competitive market position for the organization. You will be developing and/or participating in compensation/benefit surveys to analyse company’s competitive position. You will be ensuring company compliance with government laws governing both compensation and benefits practices.

Responsibilities

• Support day to day compensation & benefits management and operations in the region to ensure alignment with business goals and a robust Total Rewards framework to attract, motivate, engage, and retain employees
• Overall compensation philosophy design – Building the system to keep pay equitable to market and creation of systems for delivery at scale.
• End to End Support to our rewards cycles (mid-year and year-end) including the review current offerings and plans for enhancements and changes, rollout and communication materials.
• Assist with the compliance and governance of compensation and benefits policies and programs, monitor market trends, identify risks, perform audits, and provide solutions
• Act as the first point of contact for compensation and benefits queries and issues raised by employees, payroll, HR, and vendors including managing invoices.
• Lead compliance and adherence to global and local instructions/policies, and relevant local regulations / legislations.
• Create and maintain the regional compensation and benefits content on the employee portal based on the current programs and policies.
• Conduct routine market research and provide timely compensation analysis and support for new hire offers compensation & benefits packages related to job changes and relocations.
• Can contribute to a collaborative work environment with the goal to improve the delivery of compensation and benefits.
• Demonstrate excellent customer service through using effective communication skills in written and verbal interactions.
• Are comfortable working independently/with minimum supervision and interacting with employees at all levels across the globe
• Manage enrolment data for benefits including reconciliation and coordination with vendors to find solutions and resolve inquiries.
• Work on benefits solutions during M&A Cycles, planning on budgeting and harmonization.
• Partner with global total rewards teams to derive and deliver solutions at scale

Why Smarsh?

Ready to join a thriving tech company that’s redefining digital archiving and business intelligence?

Smarsh is the leading comprehensive archiving platform. Recognized as one of today’s fastest growing companies in the U.S., Smarsh delivers innovative cloud-based solutions that help organizations manage and enforce flexible and secure records retention and compliance strategies for electronic communications, including social media and enterprise social networks (Yammer, Chatter, Facebook, LinkedIn and more).

Our motto is ‘People First. Inspire Confidence. Embrace the Impossible.’ We hire lifelong learners who have a passion for their discipline and a track record of excellence. To learn more about us, visit www.smarsh.com/careers

We are looking for a highly skilled computer programmer who is comfortable with both front and back end programming. Full Stack Developers are responsible for developing and designing front end web architecture, ensuring the responsiveness of applications, and working alongside graphic designers for web design features, among other duties.

Full Stack Developers will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.

Full Stack Developer Responsibilities:

• Developing front end website architecture.
• Designing user interactions on web pages.
• Developing back-end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

Full Stack Developer Requirements:

• BE / BTech / MCA / BCA Degree in Computer Science or equivalent.
• Strong organizational and project management skills.
• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, React, Vue and Amber.
• Proficiency with server-side languages such as Node, Java, PHP, Python and Ruby.
• Familiarity with database technology such as MySQL, Oracle, and MongoDB.
• Excellent verbal communication skills.
• Good problem-solving skills.
• Attention to detail.