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Who We Are:
HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With 60,000 customer base, we need people like YOU to help us grow and scale even further in the coming years.
We currently have 850+ employees worldwide, working remotely as well as in our headquarters, which is located in Dallas, Texas.
Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and, above all, encourage a healthy work-life balance for our employees wherever they call home. At HighLevel, we require our team members to be on camera for all customer, peer and supervisor interactions.
Who You Are:
You are looking for an opportunity to bring your customer centric approach and thinking to an impactful role that allows you to perform various administrative and support tasks, including answering customer emails, chats and text messages, scheduling customer meetings, greeting customers and managing our video conferencing community room/lobby, in addition to tracking and maintaining customer entry logs and call queues. You will be a client facing facilitator to our team for intake of customers and well as following our culture and performance standards.
You are comfortable assisting team members in a high-performance, high-accountability environment, and will leverage your excellent communication skills and working knowledge of time management, organization and administrative skills to support our customers and teams.
To be successful in this role, you will be confident, efficient, energetic, positive and optimistic while navigating a high-demand “virtual” room of customers and team members. You are the first impression for our customers to welcome, engage and field customer questions and inquiries directly to our representatives. Strong collaboration, time-management and prioritization skills are critical to the success of this role. At HighLevel, we require our team members to be on camera for all customer, peer and supervisor interactions.
What You’ll Be Doing:
- Duties to include: greeting customers, updating the call queue, managing lobby, responding to SMS and email; in addition to building templated customer accounts information when needed
- Answers video calls, chats and emails and will schedule appointments with team members
- Organizes workflow and appointments by reading and routing correspondence, collecting customer information, and managing assignments to keep the team accountable via CRM
- Create best practices on waiting room etiquette and maintaining a great zoom room environment
- Enter data into spreadsheets or update office calendars
- Answer and route customer phone calls and oversee transfers
- Assist and send reviews for customers to complete and score/rate their customer experience
- Monitor and logging all systems and customer data to ensure they are up and running properly and timely service is provided
- Assisting and prioritizing at-risk and urgent customer needs in a quick fashion
- Responsible for pipeline organizing and creating task reminders for the team
- Increase your product knowledge and skills by participating in department meetings and trainings
- Other duties may be assigned and/or modified as business needs change
What You’ll Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience/Education/Certifications Required:
- Graduation required
- Prior experience as a receptionist, scheduler, administrative/clerical assistant or relevant role preferred
- Knowledge of online calendars and scheduling (i.e. Google Calendar) preferred
- Experience answering high call volume calls and solving customer’s needs preferred
- Excellent phone, email and instant messaging communication skills
- Organization skills to keep accurate records and find important information quickly
- Time management skills to prioritize and complete a side variety of tasks throughout the day in a fast-paced environment
- Patience and listening skills to respond appropriate and interact positively with customers
- Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive
- Emotional intelligence with the ability to adjust your communication style based on the nature of the call
- The ability to build lasting first impressions and relationships with customers
- Ability to work from home and “camera ready”, which requires a quiet workspace with little to no distractions
- Reliable high speed internet/wifi connection at home with little to no interruptions
- Availability to work a flexible schedule which may include mornings, nights, weekends, and holidays
- Knowledge of HighLevel products and services preferred
- Intermediate MAC computer skills including use of multiple monitors and applications
- Basic knowledge of the following applications preferred: Google Suite, Zoom, Slack, Excel, Spreadsheets, MAC, etc.
EEO Statement:
At HighLevelwe value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way!
Mission Statement for the Role: Drive revenue growth by achieving weekly targets through consultative inside sales techniques, focusing on high-intent nurtured leads without cold-calling.
Roles & Responsibilities: The Business Development Consultant engages with parents or adult learners post-demonstration classes, guiding them through the decision-making process and facilitating their enrollment in the program.
Key responsibilities include:
1. Inviting parents or adult learners to participate in personalized video counseling sessions.
2. Conducting detailed video counseling sessions, addressing concerns, and guiding decision-makers towards program enrollment.
3. Managing the entire sales lifecycle, from initial engagement to final conversion and enrollment.
Differentiators of Sales at PlanetSpark:
1. High-Intent Leads: Access to leads who have already experienced a demo class.
2. Comprehensive Training: Receive extensive instructor-led and on-the-job training.
3. Career Progression: Opportunities for rapid career growth and advancement in designation and compensation.
4. Recognition and Rewards: Outstanding performers are acknowledged through weekly rewards ceremonies.
Career Path:
Business Development Consultant -> Senior Business Development Consultant-> Assistant Manager-> Manager -> Senior Manager -> Associate Director -> Associate Vice President -> Vice President.
Key Skills for Success:
1. Excellent communication, interpersonal, presentation, and problem-solving abilities.
2. Proactive attitude with a focus on achieving targets.
3. Strong influencing skills and adaptability.
4. Performance-driven mindset with adherence to organizational guidelines.
Qualifications: We welcome candidates with a passion for sales and career growth, regardless of specific degrees or GPAs. Candidates must be located in Gurgaon or willing to relocate.
This is an office-based role requiring availability six days a week, with Tuesday off. Saturdays and Sundays are pivotal for conducting counseling sessions.
Join us at PlanetSpark, where ambition meets opportunity, and drive your sales career to new heights.
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Job description:
As a relationship officer, you will meet the loan applicant, conduct an analysis of their requirement, help the customer with documentation and process their loan application in our partner banks. You will also maintain relationships with our partner bank’s branches to smoothly process applications and grow the business.
Job Specification
- Must be good in Communication (Language English, Hindi and the local language)
- Must be comfortable with traveling
- Must be interested in a field job
Job Requirements
- Should have a laptop and a phone
- Should own a bike
- Should be good with basic math like percentage calculation, mental multiplication etc.
▪ Identifies business opportunities by identifying prospects.
▪ Sells products by establishing contact and developing relationships with prospects.
▪ Recommends solutions to issues in constructive ways.
▪ Outbound calling on data collected through lead generation activities / secondary data sources.
▪ Conducts daily follow-ups on older leads and work on new leads.
▪ Maintains quality service by establishing and enforcing organization standards.
▪ Is energetic, well-spoken, and eager to close sales deals and generate revenue for the organization.
About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
Problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Requirements and skills
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/" target="_blank">www.rezo.ai
Anahad is India’s fastest growing chain of branded pharmacies and e-pharmacy, started and run by IIT Bombay Alumni.
At Anahad, our mission is to make genuine medicines reach EVERY INDIAN HOUSEHOLD at Wholesale prices, by leveraging the efficiencies of technology. Working on an audacious mission it becomes important to have people who are smarter than you around. We are funded by some of the coolest investors of Silicon Valley, India and Japan and now want YOU to join our mission.
Anahad aims to consolidate and build a household brand in a largely unorganised market worth more than 1.5 Lakh Crore. We are looking for dynamic Pharma professionals who are striving to grow fast and create an identity for themselves in the Pharma industry.
JD : Medical Representative Sales
Role:
1. Tie up with Pharmacies for execution of customer orders received through Anahad App
2. Get company agreement signed by pharmacies in specified timelines.
3. Train Pharmacies on the process for receiving , processing and execution of Anahad App orders
4. Coordinate with call centre team for resolving execution issues of partner pharmacies
5. Manage payment settlement with partner pharmacies
6. Ensure timely submission of reports by partner pharmacies like GMV, product wise sale report, etc.
Candidate Profile:
1. Must have atleast two years experience as sales executive in a reputed Pharma company, preferably Over the counter (OTC) or consumer division.
2. Must have worked in the same geography/City for atleast one year
3. Must have good rapport with the Pharmacies and top Distributors in the city
4. Must have own two wheeler for better mobility to be used for company field work.
5. Must have good working knowledge of the terms and conditions of the Pharma Distribution channel prevailing in the city like discount offered by distributors to pharmacies, payment terms, discount offered by pharmacies to customers, etc.
Location : Mumbai
1.Sales executives must have good interpersonal skills to deal with buyers
Perks and Benefits
Attractive incentives offeredCome, join us on our journey to provide jobs to a million people by 2026
Who We Are?
Wishup is India's leading remote employee platform, helping US-based businesses in building highly efficient remote teams. Founded in the year 2015 by IITM & IIMA alumni and
With a clientele of some of the hottest startups in the US, Wishup is backed by marquee investors like Orios Venture Partners, Inflection Point Ventures, 500Startups, and we have been consistently rated as one of the most coveted places to work at.
We are witnessing phenomenal month-on-month growth and stand at a cusp of a revolution in the remote workforce industry. This is your chance to be a part of the revolution - we are inviting applications for our in-house position of Inside Sales Manager.
What’s in it for you?
- International exposure: You’ll get to interact and build relationships with the smartest global founders and CXOs working on cutting-edge ideas
- Great Pay + high bonuses
- Be part of a 100x growth story - Wishup.co has grown 10x in the last 18 months
- High growth potential & impact - an early stage in Wishup’s journey
- Work from home (or anywhere), forever!
What are we looking for?
- Prior experience in Inside Sales / Business Development in the US market- Prior experience in lead generation for Enterprise accounts
- Expertise in email reach-outs- Proven record in overshooting the sales target
- Impeccable written & spoken English
Work Responsibilities
- Identifying, qualifying, and prospecting enterprise business leads in the US market using outbound calling, email marketing, social media, and other relevant marketing channels
- Building and managing outbound business development pipeline
- Classifying hot, warm, and cold leads and taking the necessary steps to convert hot leads and nurture warm and cold leads
- Ability to convert leads into business
- Interacting and building relationships with the smartest global founders who are working on cutting-edge ideas
Job Prerequisites (to be verified during the interview process)
- High-speed internet connection
- Laptop with integrated camera & a pair of headphones
- Quiet workspace
WORK SHIFT
Mon-Fri, 6:30 p.m. - 3:30 a.m. IST
Mon-Fri, 9:30 p.m. - 6:30 a.m. IST
Company Reviews
https://www.glassdoor.co.in/Reviews/Wishup-Reviews-E1511572.htm?filter.iso3Language=eng">https://www.glassdoor.co.in/Reviews/Wishup-Reviews-E1511572.htm?filter.iso3Language=eng
Social Media Links
LinkedIn - https://www.linkedin.com/company/wishup-services/">https://www.linkedin.com/company/wishup-services/
Facebook - https://www.facebook.com/wishupnow/">https://www.facebook.com/wishupnow/
Twitter - https://twitter.com/wishupnow">https://twitter.com/wishupnow
Instagram - https://www.instagram.com/wishupnow/">https://www.instagram.com/wishupnow/
Training at Wishup
https://www.youtube.com/watch?v=6Uolgas0Uj4
Life at Wishup
https://www.youtube.com/watch?v=qHPMod_jzmA">https://www.youtube.com/watch?v=qHPMod_jzmA
Your Story
https://yourstory.com/2021/08/funding-employee-platform-startup-wishup-raise-1m-orios-ventures/amp">https://yourstory.com/2021/08/funding-employee-platform-startup-wishup-raise-1m-orios-ventures/amp
Tech Plus
https://cxotv.techplusmedia.com/trending-news/remote-employee-platform-wishup-secures-1-million-funding/">https://cxotv.techplusmedia.com/trending-news/remote-employee-platform-wishup-secures-1-million-funding/
DQ India
https://www.dqindia.com/remote-employee-platform-wishup-secures-1-million-funding-orios-venture-partners/">https://www.dqindia.com/remote-employee-platform-wishup-secures-1-million-funding-orios-venture-partners/
Qualification : 12th completed, degree.
Job Types : Full-time, Fresher.
JOB DESCRIPTION:
Build long-lasting client relationships and valuate customers needs.
Meet personal and team sales targets.
Attend meetings, sales events and trainings often.
Report and provide feedback to management using financial statistical data.
Manage your client database within your assigned area.
More you work, more is your gain.