Content Writer

Job Title: WABA (WhatsApp Business API) Expert

Location: Noida

Company: MyOperator

Experience: 3+ years in WhatsApp Business API or related messaging platforms

Employment Type: Full-time

About MyOperator:

MyOperator is a leading cloud-based call management system built for businesses to enhance customer communication, sales, and support. We power smarter communication for thousands of businesses across India, helping them grow through automation and improved call analytics.

We're now expanding our communication channels to include WhatsApp, and we're looking for a WABA Expert to lead this initiative.

Job Summary:

We are looking for a WABA Expert who not only understands the technical aspects of the WhatsApp Business API but can also craft, optimize, and drive meaningful client conversations on WhatsApp. You’ll play a key role in strategizing how businesses can use WhatsApp to acquire, engage, and retain customers.

This is a client-facing role that blends strategy, solutioning, and execution. If you're passionate about conversational marketing, customer journeys, and messaging automation—this is for you.

Key Responsibilities:

• Understand client business models and craft WhatsApp engagement strategies tailored to their needs.
• Create and optimize WhatsApp conversation flows for lead generation, customer support, onboarding, and re-engagement.
• Collaborate with internal teams (Product, Sales, Customer Success) to deliver end-to-end WhatsApp solutions.
• Guide clients through WABA setup: onboarding, template approvals, display name verification, opt-in strategies.
• Use insights and analytics to improve message performance, engagement rates, and conversation completion.
• Work closely with chatbot teams (if applicable) to enable semi/fully automated conversations.
• Train internal sales and success teams on WhatsApp best practices to help scale adoption.

Requirements:

• 2–5 years of experience working with WhatsApp Business API and/or messaging platforms.
• Strong understanding of WhatsApp conversation types, template messages, opt-in flows, and engagement strategies.
• Proven ability to manage client interactions and translate business needs into actionable communication plans.
• Experience working with BSPs like Gupshup, WATI, 360dialog, Twilio, etc.
• Excellent communication and storytelling skills – must be able to explain WhatsApp capabilities to non-technical clients.
• Hands-on with conversation mapping tools, CRMs, or chatbot platforms is a bonus.

Preferred Skills:

• Conversational design experience (e.g., flowcharts, message scripting, use-case design).
• Experience in SaaS, martech, or customer communication platforms.
• Knowledge of customer lifecycle stages (acquisition, engagement, support, retention).
• Basic understanding of APIs or how WhatsApp integrates with other systems (CRMs, support tools, etc.).

What You’ll Get:

• Ownership of a fast-growing and visible channel for client success
• Work with high-growth brands and shape their customer communication strategy
• Competitive salary + performance incentives
• Flexible work culture and a collaborative team
• Exposure to the future of business communication platforms

CoinCROWD

Full Stack Engineer,

Full time- remote

In a rapidly evolving technological landscape, cryptocurrencies are transforming the global financial system. At CoinCrowd, we’re not just keeping pace—we’re at the forefront! Our cutting-edge platform is redefining the digital economy by offering advanced payment solutions, optimizing wallet portfolio management, and enhancing security measures.

Your Role:

As a Full stack Developer, you will be central to our mission. This is a full-time, remote position.

What You’ll Do:

● Strategic Vision: Develop and implement the technical vision, strategy, and roadmap for CoinCrowd's cryptocurrency platform.

● Platform Excellence: Lead the design, development, and maintenance of our platform, ensuring it is secure, performant, and scalable.

● Collaborate: Work with product managers and stakeholders to define and prioritize engineering projects.

● Stay Cutting-Edge: Keep up with industry trends and emerging technologies to ensure our platform remains at the forefront.

● Best Practices: Promote and implement best practices, coding standards, and efficient development processes.

● Resource Management: Oversee budgets, resources, and timelines for engineering projects.

● Focus on Security: Ensure strong security, compliance, and data protection practices.

About You:

● Experience: 5+ years in technology.

● Technical Skills: Proficient in node.js or Python, React, Flutter, PostgreSQL, Elastic, and GCP.

● Industry Knowledge: Experience in fintech or crypto, with a strong understanding of blockchain and cryptocurrency.

● Problem Solver: Excellent technical and problem-solving abilities.

● Agile Expert: Skilled in agile development methodologies. Your Superpowers:

● Blockchain Expert: Strong knowledge of blockchain platforms, wallets, and distributed ledger technologies.

● Framework Proficiency: Experience with Ethereum, Hyperledger, or Corda.

● Security Knowledge: In-depth understanding of cryptographic principles and secure coding practices.

● Excellent Communicator: Ability to work effectively with stakeholders at all levels.

● Integration Skills: Experience integrating blockchain solutions with external systems and APIs.

● Educational Background: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

What's in It for You:

This role offers equity-only compensation, giving you a stake in CoinCrowd's success. It’s a unique opportunity to be part of something significant and see your efforts directly impact our growth!

Join us at CoinCrowd and be part of the crypto revolution!

Qualifications & skills:

• C#.net, ASP.net MVC, Microsoft sql server, LINQ, Entity framework, .net Core.
• Repository / version management tools such as GIT, SVN, TFS.
• Diploma / bachelor degree / master degree in computer science or subjects related to computer software programming.
• Demonstrated knowledge of web technologies, such as HTML, CSS and JavaScript.
• Ability to work independently and multi-task effectively. Being a team player is more preferred.
• Ability to understand and work on requirements.
• Flexible in work and willing to accept a change in priorities as necessary.

Responsibilities & duties:

• Understanding requirements from the project manager or team leader and writing tasks associated.
• Develop and implement tasks while following project management guidelines to maintain coordination between teams.
• Test and maintain projects to ensure strong functionality and optimization along with performance.
• Clearly and regularly communicate with management and technically support colleague(s).
• Deliver projects / work on time to ensure we never fail our commitments.
• Recommend improvements to existing projects as necessary.
• Create requirement documents , write tasks and delivery manuals when needed or asked by your PM / TL.
• Help your co-workers if needed and support everyone in the company for their tasks.

Job Responsibilities:

• Collaborate with senior developers to understand project requirements and objectives.
• Participate in the design and development of web applications using PHP, WordPress, HTML, CSS, and JavaScript.
• Customize and implement WordPress themes and plugins to meet project specifications.
• Debug and troubleshoot code errors and issues, ensuring optimal performance and functionality.
• Ensure websites are responsive and cross-browser compatible for a seamless user experience.
• Collaborate with designers and other team members to bring creative concepts to life.
• Update and maintain existing websites with new content, features, and enhancements.
• Keep up-to-date with the latest industry trends, technologies, and best practices.

Qualifications:

• 6 months to 1 year of professional experience as a Web Developer.
• Strong experience with PHP development.
• Proficiency in WordPress theme and plugin development and customization.
• Solid understanding of HTML5, CSS3, and JavaScript.
• Basic understanding of responsive design principles.
• Familiarity with version control systems such as Git.
• Excellent problem-solving skills and attention to detail.
• Good communication skills, both written and verbal.
• Ability to work collaboratively within a team environment.
• Self-motivated with a strong desire to learn and grow.

Key Objectives/Responsibilities of this Role:

• Understand the UI needs, backend design and data design and create the backend code for the same
• Backend development in NodeJs 12 & above, ExpressJs, NestJs, RESTful web services, Docker, MongoDB, Azure AKS or Kubernetes
• Collaboration with other team members (Architect, UI, backend developers, DBA, Data analytics team) to work in coherence
• Working experience into Agile and scrum methodologies
• Manage SDEs and Interns to drive the deliverables

Mandatory Skillset & Tools: NodeJs 12 and above, ExpressJs, NestJs, Writing Unit Tests , Scheduler, Mongo DB, working knowledge in Kubernetes (AKS), GIT version control, Event driven design, Microservices, con-currency, RESTful web-services, Docker

Primary Skill: NodeJs 12 & above ExpressJs, NestJs, Microsoft development platform, Testing & Debugging skills, Postman, CI/CD pipeline, Docker, Docker hub, Writing UNIT tests

Secondary Skill: Load & performance testing, testing REST Web services, Basic shell commands, Linux, Good written, verbal and presentation skills, Soft spoken, Pro-active

Desired Candidate Profile

• Minimum 3 years of hands-on development experience
• Experience with VoIP based technologies based on SIP protocol.
• Solid C, C++ experience, Python
• Experience in developing multi-threaded and client server application
• Experience in Linux/Unix environment
• Experience/Knowledge in at least three of the following technical areas is also required:
• Object oriented design and methodologies
• Experience developing cloud-based services (e.g. SaaS, PaaS)
• Knowledge and development background in web services, or web based technologies using REST.
• Experience with highly available/redundant softwer.
• Strong communication skills required.
• Strong writing skills required.
• Ability to multi-task and handle changing priorities.
• Knowledge of software development methodology, build tools and product life cycle; experience in agile development is a plus.
• Excellent team skill, can-do attitude, focus on quality.