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Team -Support Operations — Technical Solutions
Level - IC3 (4–7 years of relevant experience)
Location - India (Remote) IST time zone, with overlap with US East/Central teams
Reports To -Technical Manager
Manages -Not a people-manager role, but a lead role with real technical authority
Employment Type -Full-time
ABOUT DELTEK
Deltek is the leading global provider of software and solutions for project-based businesses — serving government contractors, professional services firms, and architecture & engineering companies. Our products help customers manage the full project lifecycle, from winning work and planning resources to executing delivery and getting paid.
The Support Operations Technical Solutions team sits inside Deltek's Customer Success organization. We build and maintain the internal tooling, integrations, and AI-powered workflows that allow Deltek's support and customer success teams to operate at scale — intelligent case routing, knowledge-base agents, data pipelines between Salesforce, Gainsight, and Oracle Service Cloud, and automation that removes manual work from high-volume support processes.
THE ROLE
We are looking for a Senior System Engineer to take technical ownership of our most complex solutions. This is not a management role — it is a senior individual contributor role with real architectural authority and a multiplier effect on the team around you.
You own problems end-to-end. You design the solution before writing the first line, consider downstream impacts before committing to an approach, and hold the technical bar for the work your team delivers. You are the person a junior engineer turns to when they're stuck, and the person a business stakeholder trusts to tell them whether an idea is feasible and what it will cost to maintain.
In your first year, you can expect to:
- Own the end-to-end design and delivery of major integrations and AI-enabled components from architecture through deployment and post-launch stability
- Lead solution design for the team's most complex problems using PHP, JavaScript, Workato, APIs, and Web Services
- Evaluate technology and platform tradeoffs and make defensible, documented recommendations that balance short-term delivery with long-term maintainability
- Apply AI, automation, and agentic architectures to business problems at production scale — not as experiments, but as shipped systems
- Anticipate performance, operational, and security risks before they reach production; design with those constraints in mind from day one
- Set engineering standards and review the work of IC1/IC2 engineers, making them better through structured feedback and clear design expectations
- Partner directly with CS operations leadership and cross-functional stakeholders to translate ambiguous business needs into concrete technical strategies
This role suits an engineer who is past proving they can build things, and is now focused on building the right things in the right way — and helping others do the same.
WHAT WE'RE LOOKING FOR
Must-Have Technical Skills
- PHP and JavaScript: Production depth: You have designed and shipped non-trivial systems in these languages. You understand performance characteristics, know where the footguns are, and write code you'd be comfortable having reviewed by a senior peer.
- Integration architecture: You have designed system-to-system integrations — not just consumed APIs. You understand data flow, transformation logic, error handling, retry strategies, and idempotency.
- AI / LLM applied experience: You have built or led the build of AI-assisted workflows, LLM-based tools, or agentic systems in an operational or product context. You know the difference between a demo and a production-grade AI system.
- Relational databases: Query and schema design: You write optimized SQL, design schemas with long-term maintainability in mind, and understand when a query will cause production problems before it does.
- Full-stack troubleshooting at depth: You can diagnose complex, multi-layer issues — across front-end, API, back-end, and database — and trace the root cause without being handed a reproduction case.
- Technical tradeoff analysis: When evaluating tools, platforms, or approaches, you can articulate the tradeoffs clearly — not just pick what you know best — and document the rationale in a way that holds up six months later.
- Agile technical leadership: You have led technical workstreams in a sprint-based environment: broken down epics, written meaningful acceptance criteria, and been accountable for team delivery quality.
- Documentation and design artifacts: You produce architecture diagrams, solution designs, and technical decision records that others can act on — not just notes for yourself.
Must-Have Leadership & Soft Skills
- Technical mentorship: You actively make the engineers around you better. Code reviews are teaching opportunities, not gatekeeping. Design reviews are conversations, not approvals.
- Stakeholder communication: You can translate a technical constraint into a business impact, and a business requirement into a technical specification. You don't hide behind jargon or over-simplify to avoid hard conversations.
- Ownership under ambiguity: When a problem is poorly defined, you ask the right questions to define it — then own the answer. You don't wait for complete requirements before starting to think.
- Proactive risk management: You raise issues before they become incidents. You've learned from production failures and carry those lessons into design decisions.
- Business context awareness: You understand how the systems you build affect end users and business operations. You've made engineering decisions informed by that context, not just by technical preference.
Nice-to-Have Skills
Prioritized by relevance to this team's current and near-term roadmap:
Oracle Service Cloud
Workato / iPaaS
Salesforce
Gainsight
Agentic AI / LLM Ops
Snowflake
Microsoft Power BI
Microsoft Power Apps
Cloud-native development
Experience designing agentic AI systems — not just integrating LLM APIs — is highly relevant to where this team is going. Candidates who have shipped multi-step agent architectures with tool-calling, memory, and guardrails will stand out.
RESPONSIBILITIES
Design & Architecture
- Own end-to-end technical solution design — from requirements through architecture, implementation, and post-launch stability — for the team's most complex initiatives
- Lead solution design using PHP, JavaScript, Workato, APIs, and Web Services; ensure solutions are scalable, maintainable, and aligned with established governance standards
- Evaluate tradeoffs across tools, platforms, and architectural patterns; produce documented recommendations that account for both short-term delivery needs and long-term operational cost
- Anticipate downstream impacts, performance bottlenecks, and operational risk during the design phase — not as an afterthought in retrospect
- Author and maintain Architecture Decision Records (ADRs) and technical design documents for all major solution components
AI, Automation & Integration
- Apply AI, automation, and agentic architectures to complex business problems at production scale — designing for reliability, observability, and graceful failure
- Lead the integration of AI-enabled components (LLM workflows, intelligent routing, agentic tools) into the team's operational platform
- Design and oversee integrations between Deltek's CS platforms (Oracle Service Cloud, Salesforce, Gainsight) and internal data systems, ensuring data integrity, performance, and auditability
- Evaluate new AI frameworks, LLM providers, and automation platforms; provide grounded, implementation-level recommendations rather than theoretical assessments
Technical Leadership & Mentoring
- Serve as the primary technical reviewer for IC1/IC2 engineers — conducting structured code and design reviews that build capability, not just ship code
- Break down complex initiatives into well-scoped workstreams that junior engineers can execute with confidence and appropriate independence
- Establish and enforce engineering standards: code quality, documentation, testing coverage, deployment practices, and incident response
- Identify skill gaps in the team and work with the manager to address them through pairing, documentation, or structured learning
Stakeholder & Cross-functional Engagement
- Translate ambiguous business and operational requirements from CS leadership into concrete technical strategies with clear milestones and measurable outcomes
- Engage directly with senior stakeholders — CS operations leads, product owners, IT — to align on priorities, surface risks, and manage technical expectations
- Represent the technical perspective of the team in cross-functional planning and architecture discussions
Operate & Improve
- Own post-launch stability of solutions you design: monitor, respond to incidents, and drive root-cause resolution — not just resolution
- Drive continuous improvement of the team's delivery practices: identify process friction, propose solutions, and follow through on implementation
- Stay current on AI, automation, and integration technology evolution; bring relevant advances back to the team with a concrete point of view on applicability
QUALIFICATIONS
- Education: Bachelor's degree in Computer Science, Electrical or Electronics Engineering, or a related technical discipline. Equivalent demonstrated experience considered.
- Experience: 4–7 years of hands-on experience in software engineering, systems integration, or closely related work, with at least 2 years at a level where you have owned technical design decisions — not just implemented them.
- Coding evidence: A portfolio, GitHub profile, architecture document, or production system you can speak to in depth. At IC3, we expect you to be able to walk through a non-trivial design decision you made and defend the tradeoffs.
- AI / ML: Practical, production-level experience with LLMs or AI tooling — not just prompt engineering or personal experimentation. Familiarity with frameworks such as LangChain, OpenAI APIs, or similar platforms is a strong plus.
- Collaboration model: Comfortable working as a technical authority in a distributed team. The role requires regular IST overlap with US East/Central stakeholders (approximately 6:30 PM – 10:30 PM IST for at least part of the week).
- Language: Strong written and spoken English. At IC3, much of your influence operates through written design documents, async reviews, and stakeholder communications. Precision in writing matters.
WHAT TO EXPECT WORKING HERE
- Technical authority with real impact — your design decisions ship to production and affect how thousands of Deltek customers experience support
- Exposure to production AI/agentic systems and direct involvement in shaping where the team's AI roadmap goes next
- A team where senior engineers are trusted to lead, not managed step-by-step — you will have autonomy commensurate with your accountability
- Structured growth path: IC3 engineers who demonstrate architectural leadership and cross-functional influence have a clear track toward Staff or Associate Director scope
- Regular 1:1s, design review forums, and a manager who will invest in your growth rather than just your output
EXCITED ABOUT YOUR TASKS?
● Liaise with clients to understand role requirements to source the most suitable candidates
● Source, screen and compile a shortlist of qualified candidates for various technical roles
● Screen the candidates to ensure we put forward the best quality candidates to clients
● Recruit senior IT profiles, with a focus on functional expertise
●Communicate with hiring managers to understand vacancy requirements fully
● Establish a strategy to deliver suitable candidates on time
● Build and develop relationships with both clients and candidates to provide a high level of client and candidate service
● Connect and coordinate with external vendors to support hiring needs
● Serve the business at a very deep and high touch level
WHAT WILL YOU NEED TO SUCCEED?
● 3+ year of full life-cycle IT Recruiting Experience, in either an agency or corporate setting
● Familiarity with different selection methods (screening, interviews, assignments)
● Excellent follow-up skills and ability to work independently and collaboratively in a hands-on, fast-paced environment with a high degree of ambiguity
● Must have Strong Knowledge of IT Technologies and skills
● Experience in handling multiple vendors.
● Great interpersonal and communication skills
● MBA in human resources or similar relevant field
We are hiring E Commerce Manager/ Digital Marketing Manager for Delhi Location, for a leading pharmacueticals company. if anyone interested apply here
"Responsibilities:
Develop and execute comprehensive digital marketing strategies to increase online visibility, traffic, and conversions.
Manage all aspects of the company's e-commerce platform, including product listings, pricing, promotions, and customer experience.
Analyze market trends, customer behavior, and competitor activities to identify opportunities for growth and optimization.
Lead and coordinate digital marketing campaigns across various channels, including social media, email, display advertising, and search engine marketing (SEM).
Create engaging and relevant content for website, blog, social media, and email marketing campaigns to attract and retain customers.
Monitor key performance indicators (KPIs) and analytics to measure the effectiveness of digital marketing efforts and make data-driven decisions.
Collaborate with cross-functional teams, including sales, product development, and creative, to ensure alignment and consistency in brand messaging and promotions.
Stay updated on industry trends, best practices, and emerging technologies in e-commerce and digital marketing to maintain a competitive edge.
Manage digital marketing budgets effectively, ensuring optimal allocation of resources to achieve desired results.
Stay informed about regulatory requirements and industry standards related to e-commerce and digital marketing practices.
Qualifications:
Bachelor's degree in Marketing, Business Administration, or related field; Master's degree preferred.
Proven experience (5+ years) in e-commerce management and digital marketing, preferably in the Herbal, Ayurveda, or Cosmetic industry.
Strong understanding of e-commerce platforms, digital marketing tools, and analytics software.
Demonstrated expertise in developing and implementing digital marketing strategies that drive results.
Proficiency in SEO/SEM, social media marketing, email marketing, and content creation.
Excellent analytical skills and ability to interpret data to make informed decisions.
Creative thinker with a passion for innovation and staying ahead of industry trends.
Strong communication, interpersonal, and leadership skills.
Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
Experience with web development, graphic design, or video production is a plus.
Job Title: Senior Full Stack Developer
Location: Chennai / Coimbatore
Position Type: Full-Time
About Us:
At Justo Global, we are dedicated to empowering Small and Medium Enterprises (SMEs) around the world through our primary driver’s technology, data, and media. Our primary objective is to establish a global platform that effectively connects SMEs from India, developing countries, and beyond to the international market. Our mission revolves around creating an inclusive environment where SMEs can leverage the power of technology, data, and media to drive their success.
What We’re Looking For:
Minimum 5 - 8 years of work experience in Software application development.
- 3+ Years of experience as a full stack developer with experience in the design and implementation of UI using React.js.
- 5+ Years of experience in developing APIs using Node.js, and having experience with Golang will be an added advantage.
- Proven experience in React design guidelines, SDK, and excellent JavaScript skills.
- Experience working with SQL and NoSQL-based databases such as Oracle, MySQL, PostgreSQL, MongoDB.
- Familiarity with API security models including but not limited to OAuth, JSON Web Token, Digital Certificates, Basic Authentication, and OpenID.
- Exposure to DevOps culture with hands-on experience in Jenkins for CI/CD would be an added advantage.
- Knowledge of containerization utilizing Docker and Kubernetes will be an added advantage.
Responsibilities:
- Demonstrate a strong sense of ownership and responsibility with release goals. This includes understanding requirements, technical specifications, design, architecture, implementation, unit testing, builds/deployments, and code management.
- Ensure compliance through the adoption of enterprise standards and promotion of best practice / guiding principles aligned with organization standards.
- Build and maintain the environment for speed, accuracy, consistency, and ‘up’ time.
- Hands-on position requiring strong analytical, architectural, development, and debugging skills that includes both development and operations.
- Developing front-end website architecture and designing user interactions on web pages, ensuring the responsiveness of applications.
- Developing back-end APIs and creating servers and databases for functionality.
- Working alongside graphic designers for web design features.
- Designing and developing APIs meeting both technical and consumer needs.
The Team:
You will be part of an exciting talent group, where we have a dynamic team of engineers to solve the many challenges and puzzles of our rapidly evolving technical stack. We’re seeking a Senior full stack developer who is ready to work with new technologies and architectures in a forward-thinking organization that’s always pushing boundaries. This person will have complete, end-to-end ownership of projects. The ideal candidate has experience building products across the stack and a firm understanding of web frameworks, APIs, databases, and multiple back-end languages. The full stack developer will join a small team that uses new technology to solve challenges for both the front-end and back-end architecture, ultimately delivering amazing experiences for global users.
Designation: Assistant Sales Manager (Back office sales)
Location: A-10/4, MIDC Butibori, Nagpur – 441122, Maharashtra, India.
Responsibilities:
· Responsible for entire target-based Sales of Shinex Mosaics for your assigned region.
· It will be a Back Office Sales Job.
· He/She will have to call the Prospective Clients and finalize the order.
· He/She will have to build and maintain good working relationships with customers like
the Architects, Builders, Developer and Swimming Pool Contractor
· To generate new leads while maintaining a relationship with existing clients.
· Will be responsible for the entire target-based sales for his/her assigned region.
· To provide complete information, guidance and support to the clients hence enhancing the relationships.
· Identifying opportunities and strategies to increase sales.
Required Experience:
· Education Qualification: MBA in Sales and Marketing
· Experience: Minimum 6 months of experience required
· Must have experience in Sales and should have excellent communication skills and convincing power.
· Must have excellent problem-solving skills
· Salary: INR 3.72 - 4.32 LPA (AC Bus Facility Available) + Incentives
NOTE: Incentives are over and above the mentioned CTC and they will be given separately
Role Description
Who are WE?
Product photography for Furniture, Beds, Linens, Curtains, Carpets, Blinds, Sofa's & all other home furnishings don't have to be expensive and time consuming. Live Furnish makes it easy to create stunning 3D product images that boost conversion rates and sales with our easy to use platform. No more wasted time scheduling, creating scenes, and getting just the right lighting when you can do it all from your desk.
-Save 70% on costs creating 3D photorealistic product shots
-Save 80% on shoots and production time
-Get massive lift on conversion rates from 55% - to over 500%
-Sell pre-orders from prototypes before manufacturing
Live Furnish empowers you to produce high-quality 3D images with a few hours instead of days and weeks with studios. Trusted by over 100 leading manufacturers and retailers.
We have raised a total of $7.5M in funding rounds. Our latest funding was raised on Dec 9, 2021 from a Seed & Series A Funding round. We are backed by Investors - Venture South, Launch, CEAS Investments, Mercato Partners, Parkwest LLC.
Headquarters
Winston-Salem, North Carolina
Learn more, log onto our website
www.livefurnish.com
Designation: Automation Tester
Job Location: Delhi (Hybrid Mode)
Job Summary:
An expert within the testing center excellence, the test automation engineer who will be responsible for automating the test effort as much as possible. You will be suggesting ideas for automated software test procedures. Besides, you will be highlighting problem areas and tracking bugs that hinder software installation. If you have a strong technical background and can streamline all testing activities, then we would love to have you on board.
What do we expect you to do?
- Develop testing strategy, plans, estimates and schedule to support projects and product releases
- Designing and developing test automation scripts.
- Participate in all reviews necessary to ensure quality in the product - requirements, design, status and code
- Researching issues in software through testing.
- Collaborating with Software Developers to develop solutions and fixing bugs.
- Keeping updated with the latest industry developments.
- Analyze user stories and/use cases/requirements for validity and feasibility
- Execute all levels of testing
What are We looking for?
- 3-5 years of experience in testing with prior experience in a product organization
- Prior experience working with a product start up company is required
- BE/BTECH/MCA/BCA Degree holder
- Proficiency in one or more general purpose programming languages (e.g. Java, JavaScript, Python)
- Must have hands on experience in test automation tools/frameworks -Selenium
- Proficient in MySQL, PostgreSQL, and NoSQL (MongoDb) environments
- Working knowledge API and Services testing (RestAssured, Karate, SOAP UI, Postman or similar tools)
- Experience in Mobile App Automation for iOS and Android Apps using Appium, Detox or any other automation tools like Espresso etc.
- Must have testing experience on windows, mac, web, iOS platform
- Good understanding of SDLC
- Analytical abilities Logical thinking Awareness of latest technologies and trends
- Ability to write test cases and scenarios based on the specifications
What do we Offer?
- Build products from scratch and be part of decision making with the TOP authorities
- Freedom to explore and implement your own ideas
- Hybrid Work Mode
- Open culture with flexible timings
- Weekend parties, Worcations with teams
- Learning, Growth & Onsite Opportunities
- Work with a Team who is a Family
Web Designer Responsibilities:
- Conceptualizing creative ideas with clients.
- Testing and improving the design of the website.
- Establishing design guidelines, standards, and best practices.
- Maintaining the appearance of websites by enforcing content standards.
- Designing visual imagery for websites and ensuring that they are in line with branding for clients.
- Working with different content management systems.
- Communicating design ideas using user flows, process flows, site maps, and wireframes.
- Incorporating functionalities and features into websites.
- Designing sample pages including colors and fonts.
- Preparing design plans and presenting the website structure.
Web Designer Requirements:
- A relevant diploma in a related field.
- Proficiency in graphic design software including Adobe Photoshop, Adobe Illustrator, and other visual design tools.
- Proficiency in front-end development web programming languages such as HTML and CSS, JQuery, and JavaScript.
- Good understanding of content management systems.
- Good understanding of search engine optimization principles.
- Proficient understanding of cross-browser compatibility issues.
- Excellent visual design skills.
- Up-to-date experience with international web protocols, standards, and technologies.
- Creative and open to new ideas.
- Adaptable and willing to learn new techniques.
- Excellent communication skills.
Undertanding of colors and open to understand client requirement
Learning zeal
Postive attitude
- Make Outbound Calls to Prospects
- Explaining the services of Hedgehomes over call and in person to the clients
- Assissting the Prospects in site visits to various real estate projects briefing them about the pros and cons of individual location and project.
- Analysing the requirement of the prospect and finding a suitable project for him/her.
- Supporting business development through active lead nurturing and developing prospect relationships
- Maintaining Proper Follow up with the prospects and updating it on cloud based CRM.












