Oracle Identity Manager

Role: Quality Analyst

Responsibilities:

 Reviewing software requirements and preparing test scenarios

 Executing tests on software usability

 Conduct unit testing and integration testing and troubleshooting & bug management related to the modules

 Preparing reports on all aspects related to the software testing carried out on a module and reporting to the technical team

Minimum Qualification:

 4-year (Full-time) Bachelor’s Degree in IT/CSE/Electronics & Communication / Computer Applications or equivalent OR MCA from any university/ Professional Institution recognized by Government

 6+ years of relevant experience including experience in manual or automation testing

 Ability to multi-task and display strong result-oriented approach

 Good communication, project execution & planning skills

 Excellent inter-personal and team skills and ability to work in a multi-cultural environment.

We are looking for an experienced Business Development Executive with a background in the EdTech industry. The ideal candidate should be comfortable with field visits and have strong relationship-building skills.

Key Responsibilities:

• Identify and develop new business opportunities in the EdTech sector
• Conduct field visits to meet clients, institutions, and partners
• Build and maintain strong customer relationships
• Present product demos and explain solutions to prospective clients
• Achieve sales targets and contribute to business growth

Requirements:

• Experience in the EdTech industry (mandatory)
• Willingness to travel and perform regular field visits
• Strong communication and presentation skills
• Ability to work independently and meet targets

About SmartQ

A leading B2B Food-Tech company built on 4 pillars-great people, great food, great experience, and greater good. Solving complex business problems with our heart and analyzing possible solutions with our mind lie in our DNA. We are on the perpetual route of serving our clients wholeheartedly. Armed with the stability of an MNC and the agility of a start-up, we have spread across 17 countries, having collaborated and executed successfully with 600 clients. We have grown from strength to strength with a blend of exuberant youth and exceptional experience. Bengaluru, being our headquarters, is known as the innovation hub and we have grown up to be the global leader in the institutional food tech space. We were recently acquired by the world's largest foodservice company – Compass group which has an annual turnover of 20 billion USD.  

Roles and Responsibility:

1. Lead product design strategy

Set the vision for all the products (India Region) and develop Product strategy in collaboration with Director of Design, Product director and Engineering head

Create innovative designs which effectively respond to briefs and solve for the challenge presented. (Deliverables include—but not limited to—high-level and/or detailed user flows, wireframes, and mock-ups to effectively communicate design ideas).

2. Enable growth in Collaboration with Key Stakeholders

• Collaborate with multiple stakeholders to understand the current product suite and leverage the research to build the effective product suite.
• Communicate design intent to cross teams and stakeholders with clear rationalization and justification for design work prioritising advocacy for users' needs.
• Actively work with product trio foster with a data-driven, strategic design approach to achieve product goals in a timely manner.
• Derive key metrics and performance indicators and measure, track and continuously optimise to achieve the overarching goal.
• Partner with product managers, engineers, marketing team, and designers to oversee the user experience of a product from conception until launch and sustenance.

3. Lead & mentor the team

• Guide the team of Product Designers to conceptualize/ Design flows and experiences that are incredibly simple to use but elegant and Impactful to experience.
• Sparks thoughts/ innovative ideas in the team and bring the best of the teammates by nurturing, mentoring, and leading them in the right path
• Work closely with operations and business teams to better understand the business and ground reality through users' point of view, and with marketing, tech operations teams to launch products that communicate effectively.
• Practice design thinking process throughout the product life cycle and guide the team with focus on fundamentals of the design thinking process and deliver best products to the world
• We are looking for a person who has been there and done that; someone who has built products from scratch and scaled it across multiple platforms (Android, iOS), devices (Large form factors), countries and cultures
• Experience designing enterprise products for 8-10 years preferably in F&B (Food & Beverage) industry/ B2B (Business 2 Business) service industry. Should have bachelor's degree in design (e.g., interaction, graphic, visual communications, product or relevant), or equivalent practical experience.

Qualifications:

• Extensive experience in visual design, Interaction design, in-depth understanding of designing, wire-framing, prototyping tools to demonstrate how a particular flow or interaction will work.
• Evidence of strategic product thinking with the ability to develop product goals, identify opportunities, and make decisions based on the impact to people and the company
• Experience in building relationships with outstanding written and verbal communications skills and the ability to influence both internally and externally.

What is in it for you?

Ability to perform in a truly flexible environment: the agility of a start-up and the Stability of an MNC.

Good career growth with a high impact Job. Your designed Product will be implemented across India and will become reference for 13 other countries where other SmartQ products are implemented.

Senior Data Engineer

Location: Bangalore, Gurugram (Hybrid)

Experience: 4-8 Years

Type: Full Time | Permanent

Job Summary:

We are looking for a results-driven Senior Data Engineer to join our engineering team. The ideal candidate will have hands-on expertise in data pipeline development, cloud infrastructure, and BI support, with a strong command of modern data stacks. You’ll be responsible for building scalable ETL/ELT workflows, managing data lakes and marts, and enabling seamless data delivery to analytics and business intelligence teams.

This role requires deep technical know-how in PostgreSQL, Python scripting, Apache Airflow, AWS or other cloud environments, and a working knowledge of modern data and BI tools.

Key Responsibilities:

PostgreSQL & Data Modeling

· Design and optimize complex SQL queries, stored procedures, and indexes

· Perform performance tuning and query plan analysis

· Contribute to schema design and data normalization

Data Migration & Transformation

· Migrate data from multiple sources to cloud or ODS platforms

· Design schema mapping and implement transformation logic

· Ensure consistency, integrity, and accuracy in migrated data

Python Scripting for Data Engineering

· Build automation scripts for data ingestion, cleansing, and transformation

· Handle file formats (JSON, CSV, XML), REST APIs, cloud SDKs (e.g., Boto3)

· Maintain reusable script modules for operational pipelines

Data Orchestration with Apache Airflow

· Develop and manage DAGs for batch/stream workflows

· Implement retries, task dependencies, notifications, and failure handling

· Integrate Airflow with cloud services, data lakes, and data warehouses

Cloud Platforms (AWS / Azure / GCP)

· Manage data storage (S3, GCS, Blob), compute services, and data pipelines

· Set up permissions, IAM roles, encryption, and logging for security

· Monitor and optimize cost and performance of cloud-based data operations

Data Marts & Analytics Layer

· Design and manage data marts using dimensional models

· Build star/snowflake schemas to support BI and self-serve analytics

· Enable incremental load strategies and partitioning

Modern Data Stack Integration

· Work with tools like DBT, Fivetran, Redshift, Snowflake, BigQuery, or Kafka

· Support modular pipeline design and metadata-driven frameworks

· Ensure high availability and scalability of the stack

BI & Reporting Tools (Power BI / Superset / Supertech)

· Collaborate with BI teams to design datasets and optimize queries

· Support development of dashboards and reporting layers

· Manage access, data refreshes, and performance for BI tools

Required Skills & Qualifications:

· 4–6 years of hands-on experience in data engineering roles

· Strong SQL skills in PostgreSQL (tuning, complex joins, procedures)

· Advanced Python scripting skills for automation and ETL

· Proven experience with Apache Airflow (custom DAGs, error handling)

· Solid understanding of cloud architecture (especially AWS)

· Experience with data marts and dimensional data modeling

· Exposure to modern data stack tools (DBT, Kafka, Snowflake, etc.)

· Familiarity with BI tools like Power BI, Apache Superset, or Supertech BI

· Version control (Git) and CI/CD pipeline knowledge is a plus

· Excellent problem-solving and communication skills

### Responsibilities:

* Collaborative Development:

 - Work closely with Product, UX/UI, and Backend teams to design, build and extend consumer facing products, platforms, and features.

* Reusable Components:

 - Develop reusable iOS software components for our platform, ensuring modularity and maintainability.

* Continuous Integration and Delivery:

 - Collaborate with QA to implement CI/CD pipelines for automated and manual testing, ensuring app releases maintain high standards.

* Performance Monitoring:

 - Monitor the performance of live apps, continuously improving code quality and user experience.

* Innovation and Evaluation:

 - Stay updated with new mobile methodologies and technologies, evaluating their potential integration into our development process.

### Requirements:

* Proven Experience:

 - Demonstrated experience in developing mobile applications, specifically on the iOS platform using Swift.

* Modern Development Practices:

 - Up-to-date knowledge of modern iOS programming paradigms and experience with native app development.

* API and SDK Expertise:

 - Experience in API design, SDK architecture, and the mobile software lifecycle development practices.

* UX/UI Design:

 - Strong exposure to UX/UI design with experience in creating intuitive apps with pixel-perfect interfaces.

* Computer Science Fundamentals:

 - Solid understanding of algorithms and data structures.

* Methodologies:

 - Familiarity with SDLC and Agile methodologies.

* Startup Experience:

 - Prior experience working in a startup environment is a plus.

Responsibilities

• The successful candidate must have hands-on testing experience on any web application (Any Architecture) and should have in-depth knowledge on the architecture of current/previous projects.
• The successful candidate must have hands-on testing experience on testing UI / Front End on different configurations of browsers.
• The successful candidate must have excellent knowledge on Testing Methodologies & defect Management systems
• The successful candidate must have Good knowledge on CRM domain
• The successful candidate will need to work closely with other teams in IT including Business Solution Analyst, Engineering & Release Management,
• The successful candidate will be responsible for collaborating with other engineers and project stakeholders on the test case Sign off, test case execution and test reporting of solutions and integrations.
• The successful candidate will be responsible for functional, integration and system testing the integrations using the appropriate technology/tools. They will work closely with the Engineering team to validate their integration, and with Operations to investigate, troubleshoot, and address production issues.

Requirements

• Minimum 3 to 5 + years Experience in Web Application Testing on multiple configurations of browsers
• Knowledge of Database (any) and ability to write SELECT queries with ease.
• Experience on testing web services is an advantage.
• Proven track record of designing test plans and test cases and executing the integration projects on the Force.com platform
• Adhere to STLC standards.
• Excellent in communication skills & a good team player.
• Quality Certifications would be advantage.
• Knowledge of validating, and troubleshooting XML schemas.
• Knowledge on Performance / Security tools is an advantage.
• Experience with Test management tools (i.e JIRA), test automation (i.e QTP , Selenium) and defect tracking tools (JIRA)

Desirable Skills

• Prior experience with any marketing automation tool, such has Hubspot, Eloqua, Exact target, Adobe Campaign, Adobe MArketo will be a advantage.
• Hands on experience on OOB solution testing, Cloud Based testing
• Adobe Marketing cloud product knowledge
• Hands-on experience on testing workflow based applications with keen attention to integration between various systems.
• Hands on Experience on Automating web applications will be an advantage.
• Knowledge on any automation tool that can be used on CRM Applications is a desirable;

The role is about 70% support (aka reactive > keeping the customer happy) and 30% success (aka pro-active > helping the customer get success with LimeCall to stick and love us).

On the SUPPORT side, you’ll be doing things like… (80% of your day)

• Helping customers and potential customers on LIVE Chat (we use Intercom)
• Figuring out the “problem” the customer is having with our software. ("My text didn’t get sent, what happened?")
• Manage customer success pipeline (we use Hubspot)
• Relaying bugs to our development team to get taken care of (we use Jira)
• Creating user stories around customers wants, needs, issues (Asana)
• Using Stripe to process payments, refunds, and all things billing
• Create systems for tracking bugs, feature requests, and better ways to improve our support process and channel
• Create, edit, and continuously update our knowledge-base so our customers don’t have to bother you on how to do the simple things.
• Create videos and animated gif's that show people how to DO things (people love walk-throughs)

On the SUCCESS side, here are some things that you’ll be doing… (30% of your day)

• Host group & 1-on-1 demo’s, webinars, and training with leads and customers weekly and monthly
• Create surveys and google forms to gain feedback from current customers
• Reach out to “likely to churn” customers to help them get value from Salesmsg
• Engage with canceling customers and design a system for tracking for later followup.
• Speak with customers on the phone, text message, live chat, email, and other channels to help them with whatever questions they have.
• Onboard new customers