Key Account Manager - BFSI - Enterprise Solutions

Qualification: MSc IT or MCA or BMS with MBA in Sales/Marketing

Experience: 6+ years of enterprise sales experience in BFSI technology / SaaS / fintech / lending tech sales.

Role Overview

We are looking for a Senior BDM - Enterprise Sales with deep experience in BFSI (Specifically Lending) who has independently driven mid-to-large ticket technology deals from prospecting to closure, while also growing and managing strategic enterprise accounts.

Products To Be Sold

Loan Origination System (LOS) - goOriginate (https://credility.in/goOriginate) and its modules.

Key Requirements

Proven track record of:

● Independently closing enterprise BFSI deals

● Handling long sales cycles (3-9-12 months)

● Selling Fintech or Lending Tech Product/ Solution Skill Set

● Added advantage if sold Loan origination system or Onboarding system or CRM.

● Driving revenue expansion through new business logos, cross-sell and up-sell.

● Building long-term CXO relationships within enterprise accounts

● Enterprise solution selling & consultative sales

● Key Account Management & relationship expansion

● Account mining and revenue expansion strategies

● Strong negotiation & commercial acumen

● Stakeholder & objection management and Strong gap analysis

● Lending domain understanding

● CRM discipline & forecasting accuracy

● Strong executive communication & presentation skills

Roles and responsibilities

1. Deal Ownership & Closures

● Own end-to-end enterprise sales cycle: discovery → solutioning → demos → commercials → negotiation → closure (will be supported by Business Head).

● Close mid-to-large ticket deals (Avg. 1 Cr p.a or 4 Crs for 3 Yrs to 5 Yrs TCV deal size ).

● Understand lending workflows.

● Create account penetration strategies for targeted HFCs and NBFCs to get New business logo or Upsell/ Cross sell.

● Build a strong pipeline through outbound prospecting, strategic networking events, referrals, and inbound opportunities.

● Engage CXOs and senior stakeholders across Lending functions (Business, IT & Management).

● Position value-based selling around ROI, operational efficiency, compliance, and scalability.

2. Pipeline Generation & Forecasting

● Maintain accurate sales forecasting, deal stage hygiene, and CRM updates.

● Consistently deliver quarterly and annual TCV targets.

● Track account growth metrics, new logo, renewal forecasts, and expansion pipeline

3. Commercials, Negotiation & Contracting

● Lead pricing discussions, discounting logic, and value justification.

● Close commercial negotiation while protecting margin and long-term account value.

● Drive enterprise deals to final stages negotiating multi-year legal contracts.

Strong Key Account Management / Customer Success Profiles

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Mandatory (Experience) – Must have 2+ years of hands-on experience in Key Account Management / Customer Success, with atleast 2+ years in managing complex, high-value client relationships and delivering measurable growth/retention targets.

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Mandatory (Skill 1) – Must have strong commercial acumen, negotiation, and strategic problem-solving, with a clearly analytical, data-driven approach to managing accounts.

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Mandatory (Skill 2): Must have proven experience in renewals, retention, upsell, cross-sell, and expansion within assigned accounts

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Mandatory (Skill 3): Must have experience handling contract renewals, pricing discussions, and negotiation ownership

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Mandatory (Skill 4) – Must have startup / lean-team experience and demonstrated ability to handle high pace and high account volume

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Mandatory (Tool) – Proficiency with CRM tools, project management, and data analysis.

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Mandatory (Industry) – Must come from a product-based tech company in the D2C commerce-enablement ecosystem (checkout/payments, fintech, engagement/retention SaaS, WhatsApp commerce, loyalty, logistics, or commerce ops), with direct hands-on experience in D2C retention and account expansion.

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Mandatory (Market) – Must have exposure to the Indian market, with at least the most recent 2 years spent working in the Indian market. Purely global/international market experience will not be considered.

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Mandatory (Note) – CTC is inclusive of 20 percent variable

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Preferred (Background) – Engineering / technical background, or strong technical fluency explicitly valued by the client

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Preferred (Functions) – Hands-on with QBRs, account strategy/forecasting (revenue, retention, satisfaction), and upsell/cross-sell-led account expansion.

🚨 We’re Hiring | Business Development Manager (BDM) 🚨

📍 Location: Hyderabad

💼 Experience: 6+ Years

🏢 Industry: IT Services & Technology

📌 Employment: Full-Time

We are looking for an experienced Female Business Development Manager with a strong track record in IT Services / Technology B2B Sales.

🔹 Key Skills:

• Lead Generation & Client Acquisition

• B2B / Enterprise Sales

• End-to-End Sales Cycle & Deal Closure

• CXO & Stakeholder Management

• IT Services / Staffing / SaaS / Cloud / Digital Transformation

• Account Management, Upselling & Cross-selling

• Proposal & Commercial Negotiation

• CRM & Sales Pipeline Management

🎯 Looking for: 6+ years of relevant BD/Sales experience with strong communication, negotiation and target-achievement skills.

👩‍💼 Women candidates are encouraged to apply.

As a Key Account Manager (KAM) in 2026, the role has shifted from being a "relationship manager" to a "strategic growth architect." You are now expected to use AI-driven insights to predict client needs and act as a consultant rather than just a vendor.

Below is a modern, professional Job Description for a KAM.

Job Title: Key Account Manager (KAM)

Role Overview:

We are looking for a Key Account Manager to oversee and nurture our most valuable client relationships. In this role, you aren't just a point of contact; you are a strategic partner. Your goal is to deeply understand the client’s business objectives and align our solutions to help them achieve long-term success. You will manage a high-value portfolio, ensuring retention, identifying expansion opportunities, and driving mutual profitability.

Key Responsibilities:

• Strategic Partnership: Build and maintain long-term, trusting relationships with "big player" clients, acting as their primary advocate within our company.
• Account Growth (Upselling/Cross-selling): Identify "white space" opportunities within existing accounts to introduce new products or services that solve specific client pain points.
• Predictive Problem Solving: Use data analytics and AI tools to monitor account health and proactively resolve issues before they escalate.
• Contract Negotiation: Lead complex negotiations for contract renewals and pricing agreements, ensuring terms are beneficial for both parties.
• Cross-Functional Leadership: Collaborate with Marketing, Product, and Support teams to ensure seamless delivery and tailored solutions for your key accounts.
• Market Intelligence: Stay ahead of industry trends and competitor moves to provide your clients with consultative insights that position them for success.

Required Skills & Qualifications :

• Relationship Management: Proven ability to manage large-scale accounts and build rapport with C-suite stakeholders.
• Commercial Acumen: Strong understanding of P&L, budgeting, and financial forecasting.
• Analytical Thinking: Proficiency in using CRM software (Salesforce, HubSpot) and AI-driven dashboards to interpret customer data.
• Negotiation & Persuasion: Expert-level communication skills with a track record of closing high-stakes deals.
• Adaptability: Ability to pivot strategies in a fast-paced, digital-first market

Business Development Head

Location: Ahmedabad preferred

Experience: 8–10+ years

Employment Type: Full-Time

Role Level: Senior Leadership

About the Role

• We are looking for an experienced and highly driven Business Development Head to take ownership of our business growth and revenue function.
• The ideal candidate should have strong experience in B2B sales and service selling, with a proven track record of bringing enterprise-level clients. The person should have a business-oriented and entrepreneurial mindset and be capable of independently driving growth.
• This is a high-ownership role for someone who can think strategically, operate independently, and build the business development function with an entrepreneurial mindset.

Key Responsibilities

• Own and drive the overall business development and revenue growth strategy.
• Identify, approach, and acquire new B2B and enterprise clients.
• Build strong relationships with CXOs, Founders, HR Heads, CHROs, Procurement Heads, and other key decision-makers.
• Develop and manage a strong sales pipeline and consistently achieve revenue targets.
• Identify new industries, markets, partnerships, and business opportunities.
• Lead high-value commercial negotiations and prepare business proposals and presentations.
• Develop long-term relationships with key clients and identify opportunities for upselling and cross-selling.
• Build and strengthen the company's BD and Sales team and processes.
• Mentor and guide the sales team to improve performance and conversions.
• Track key business metrics including revenue, pipeline, conversion, client acquisition, and retention.
• Work closely with the leadership, operations, and client service teams to ensure smooth delivery and customer satisfaction.
• Represent the company at industry events, networking forums, conferences, and client meetings.
• Provide regular market insights and business growth strategies to the leadership team.

What We’re Looking For

• 8–10+ years of experience in Business Development, B2B Sales, Enterprise Sales, or Service Sales.
• Proven track record of selling B2B services and acquiring enterprise clients.
• Strong understanding of consultative and solution-based selling.
• Experience in service-based businesses, BGV, Tech, Risk & Compliance, Due Diligence, SaaS, or related industries will be an advantage.
• Strong network and ability to build relationships with senior business decision-makers.
• Excellent negotiation, communication, presentation, and relationship-management skills.
• Strong commercial and business understanding with a revenue-first mindset.
• Ability to independently identify opportunities and convert them into business.
• Entrepreneurial mindset with the ability to build, scale, and lead the BD function.
• Strong ownership, accountability, and decision-making skills.
• Ahmedabad-based candidates are preferred.

What This Role Offers

• High level of ownership and autonomy.
• Opportunity to directly influence the company's revenue and business growth.
• Leadership opportunity to build and scale the BD function.
• Direct interaction with senior leadership and enterprise clients.
• Performance-driven growth and incentives.

Position: Enterprise Account Manager

Location: Andheri (E), Mumbai

CTC Offered: 16LPA to 25LPA (80% fixed & 20% Variable)

JD 

• Proven independent performer with strong Mumbai market knowledge, connects in OEM ecosystem.
• Managing internal and external stakeholder relations and negotiating contracts.
• Will need to drive CXO level engagement and conversations.
• Achieving business goals and revenue targets.
• Seeking new business opportunities in their region and securing contracts for the company.
• Securing long-term relationships by maintaining practical client relations.
• Preparing and presenting regional reports for senior management.

Required Qualification-

• Experience - 6 to 10 Years (In infrastructure and or Cybersecurity domain)
• Mumbai Market connects 
• Ability to measure and analyse key performance indicators (ROI and KPIs).
• Familiarity with CRM software.
• Excellent communication skills.
• Strong organizational skills with a problem-solving attitude.
• Availability to travel as needed

Job description

Role: Manager/Sr. Manager - Ad Sales

Revenue Generation, Media Sales

Responsibilities:

1. Achievement of Sales Targets/Revenue Generation

2. New Business Development- New Brands on board- First-time advertisers/maximum ; coverage with clients.

3. Client Servicing- Work on timely revert on Briefs/Presentations & Proposals/Post Eval/Reports/Build relationships with the clients

4. Tracking Advertisement campaigns of clients & accordingly design/pitch customised cinema campaigns for the clients.

5. Building pipelines and forecasting business

6. Handling collections / outstanding

7. Production House Partnerships – Build and maintain strong relationships with production houses to identify upcoming movie releases and trailer opportunities, and proactively pitch and secure trailer advertising business.

Essential Skills

-Must have hands on experience in media / space selling, concept selling, corporate selling.

-Industry experience, should understand the sales process and strong background. Strong sales person with great ability to network.

-Ability to handle & work under pressure.

-Excellent Communication skills.

-Prepare and present presentations to customers and potential customers.

FIELD SALES EXECUTIVE (FSE)

Fintech | Digital Payments | Field Sales

Job Type: Full-Time

Work Mode: Field-Based / On-Site

Experience: 2+ Years

Location: Andhra Pradesh, Telangana & Karnataka

Salary: ₹15,000 – ₹18,000 per month + Performance Incentives

About the Role

• We are looking for a target-oriented Field Sales Executive (FSE) to drive business growth through merchant, retailer and customer acquisition.
• The ideal candidate should have experience in Fintech, Digital Payments, Field Sales, B2B/B2C Sales or related financial services and should be comfortable with field visits, sales targets and customer onboarding.

Key Responsibilities

● Identify and acquire new merchants, retailers, customers and business partners in the assigned territory.

● Promote and sell fintech and digital payment products and services.

● Generate leads through field visits, market mapping, referrals and local networking.

● Handle B2B and B2C sales and convert prospects into active customers/merchants.

● Conduct merchant/retailer onboarding and ensure proper activation of services.

● Build and maintain strong relationships with merchants, retailers and channel partners.

● Achieve assigned daily, weekly and monthly sales targets.

● Identify new business opportunities and expand the customer network within the assigned territory.

● Explain product features, benefits, pricing and processes clearly to customers.

● Coordinate with the ASM and internal teams for onboarding, activation and issue resolution.

● Maintain regular follow-ups with prospects and existing customers.

● Submit daily field visit, lead and sales reports.

● Stay updated on market trends, competitor activities and customer requirements.

Fintech Product Knowledge

Candidates with knowledge or experience in the following products will be preferred:

● AEPS – Aadhaar Enabled Payment System

● DMT – Domestic Money Transfer

● mATM / Micro ATM

● Cashout / Cash Withdrawal

● Mobile & DTH Recharge

● BBPS / Bill Payments

● CMS

● UPI / QR Payments

● Merchant Onboarding & Activation

Required Skills

● Field Sales

● Fintech Sales

● Digital Payments

● B2B & B2C Sales

● Merchant Acquisition

● Retailer Acquisition

● Customer Acquisition

● Lead Generation & Conversion

● Business Development

● Territory Sales

● Channel Sales

● Relationship Management

● Target Achievement

● Good Communication Skills

● Negotiation & Convincing Skills

● Basic Reporting & Coordination

Eligibility

● Minimum 2 years of experience in Field Sales, Fintech, Digital Payments, Banking, Financial Services, NBFC or related industries.

● Experience in merchant/retailer acquisition or channel sales will be an advantage.

● Should be comfortable with field visits and local market travel.

● Should be target-oriented and willing to work in a field-based sales environment.

● Knowledge of the local language is preferred.

What We Offer

● Fixed Salary: ₹15,000 – ₹18,000/month

● Performance-based incentives

● Growth opportunities in the Fintech & Digital Payments industry

● Opportunity to work with a growing fintech business

Location: Andhra Pradesh | Telangana | Karnataka

The Mission: TestMu AI

TestMu AI (formerly LambdaTest) is an AI-native platform moving software testing beyond automation into the era of agentic intelligence.

We provide end-to-end AI agents that manage the entire Quality Engineering lifecycle.

• Full-Stack AI Agents: Autonomously plan, author, and execute tests.
• Comprehensive Coverage: Supporting web, mobile, and enterprise apps.
• Real-World Testing: Scale execution across real devices and browsers.
• Continuous Optimization: Self-learning agents that enhance testing depth

What You’ll Own (and Ace)

You're not here to manage. You're here to lead, grow, and wow. Join a company that’s redefining how the world tests software. At LambdaTest, you’ll drive impact at scale and thrive in a high-growth, innovation-first environment.

You’ll Thrive Here If You Have

✅ Account Management Experience:

• 7-12 years of experience in Account Management within SaaS or enterprise technology.

✅ Account Management Skills:

• Proven success in managing large and complex accounts, including C-level stakeholder engagement.
• Strong relationship-building skills combined with commercial acumen.
• Proficiency in CRM tools (e.g., HubSpot, Salesforce) and Excel for account planning.

✅ Bonus Skills:

• Knowledge of DevOps, QA tools, or cloud infrastructure is a plus.

Your Mission

🤝 Relationship Management

• Own key accounts and be their go-to point of contact
• Deep dive into usage patterns, feedback loops, and business needs
• Deliver insights that help clients scale smarter

📈 Business Growth

• Identify and close upsell/cross-sell opportunities
• Drive account renewals, expansions, and product adoption
• Focus on managing and growing Enterprise Accounts with significant revenue potential and intricate stakeholder relationships.



🎯 Performance + Coordination

• Track and report account performance regularly
• Collaborate with internal teams (Sales, CS, Product) to unlock value
• Resolve blockers and challenges without waiting to be asked

What Your Day Looks Like at LambdaTest

• Every day is dynamic, fast-paced, and full of opportunities to make an impact:
• Morning huddle to align goals with your pod
• Strategic calls with enterprise clients to drive engagement
• Deep dive into client metrics to identify new value opportunities
• Syncs with product, sales, and CS to resolve blockers and deliver exceptional service
• Time for learning, mentorship, and driving innovation in client strategies
• Wrap with a performance review and prep for a stronger tomorrow

Meet Your Mentors

Saahil Menoki - VP of Sales, A scale-driven SaaS leader with zero tolerance for mediocrity. Expect mentorship, autonomy, and high-growth momentum.

Growth Timeline at TestMu AI

Your role isn’t a stop, it’s a launchpad.

Here's an overview of what growth looks like here based on your performance:

Perks That Matter

• Comprehensive Health Insurance: 100% premium covered for you + family (spouse, kids, parents), with cashless claims, maternity, and annual check-ups.
• Meals On Us: Fresh, daily lunch and dinner served at the office.
• Cab Facility: Safe, GPS-enabled transport for eligible shifts, home-office-home.
• POD Engagement Budgets: Quarterly team-building budgets to bond, celebrate, and collaborate.
• Flexible Work Culture: Hybrid setup, flexible hours, and WFH reimbursements based on role/team.

Why TestMu AI?

• Real impact, global scale
• A launchpad for leadership
• Inclusive, learning-obsessed culture
• Top-tier perks: Full health cover (incl. parents), fresh meals, safe commute, WFH support

This isn’t just a job. It’s where your career takes flight.

Apply now and start building what’s next.

Apply for this job

Account Manager

Sales · Revenue

📍 Noida · 🕐 Full-Time · 🧭 7-12 Years

The Mission

We aren't automating scripts — we're deprecating the era of manual-heavy testing entirely. TestMu AI is building the world's first AI-native platform where Agentic Intelligence autonomously plans, authors, and self-heals the entire Quality Engineering lifecycle.

Advance revenue growth by nurturing and expanding key accounts through strategic relationship management.

The Pillars of Impact

🚀 1. Account Expansion (50%)

• –Drive product adoption within key accounts.
• –Identify and execute upsell opportunities.
• –Expand footprint through cross-selling initiatives.
• –Maintain high-level client satisfaction and loyalty.

⚙️ 2. Stakeholder Engagement (30%)

• –Manage complex stakeholder relationships effectively.
• –Serve as primary contact for all client communications.
• –Navigate client organizations to identify key decision makers.

🧠 3. Strategic Insight (20%)

• –Analyze account performance to inform growth strategies.
• –Provide feedback to product teams for continuous improvement.
• –Utilize industry insights to enhance client engagement.

Must-Haves — Do not apply unless you have these

• ✓You must have experience in relationship management.
• ✓You must have the ability to identify upsell opportunities.
• ✓You must have experience in managing stakeholder relationships.

The Bar — What you must prove

Proven revenue growth from key account management.

Increased revenue by 30% year-over-year in previous roles.

Demonstrated ability to execute upsell strategies.

Successfully upsold products, achieving a 20% increase in sales.

Effective stakeholder relationship management.

Managed and retained top-tier clients for over 5 years.

Strong product adoption initiatives.

Led initiatives that boosted product adoption by 40%.