Senior Analytics Executive

Position: Lead Database Engineer

Experience: 3+ Years

Mandatory Skills: Amazon Aurora PostgreSQL, MySQL, NoSQL, AWS RDS, DMS, Performance Tuning, Replication Strategies, Query Optimization

Job Description:

• Database Administration: Manage and administer Amazon Aurora PostgreSQL, MySQL, and NoSQL databases, ensuring high availability, performance, and security.
• AWS Expertise: Proficient in AWS services such as RDS, Aurora, and DMS, with a strong understanding of cloud database architectures.
• Optimization: Implement optimization strategies at the database, query, collection, and table levels for PostgreSQL/MySQL. Expertise in performance monitoring and tuning.
• Configuration Management: Configure and fine-tune RDS parameter groups to enhance database performance and security.
• Monitoring & Troubleshooting: Proactively monitor database performance, identify bottlenecks, and perform root cause analysis (RCA) for issues.
• Access Control: Manage PostgreSQL/MySQL user permissions and roles, ensuring strict data security and access control protocols.
• Replication Strategies: Hands-on experience with master-master and master-slave replication setups.
• Collaboration: Work closely with development teams to provide guidance on database design, query optimization, and performance tuning.
• Backup & Recovery: Establish and maintain robust backup and recovery procedures to ensure data integrity and availability.
• Database Upgrades: Perform major version upgrades for MySQL and PostgreSQL to leverage new features and improvements.
• Problem Solving: Troubleshoot and resolve complex database performance issues, implementing innovative and effective solutions.

Note: Expertise in database performance tuning, AWS database services, and advanced replication strategies is essential.

Function: Product

Reports to: Founders

Location: Bangalore

Job type: 6 days WFO

Your Role at Pathfinder

As a Full Stack Developer, you'll be primarily responsible for architecting and developing the platform that will be our interface with the outside world. You'll develop the platform end-to-end such that it is a reflection of who we are, our core capabilities and what we have to offer to the early stage startups. 

What You’ll do

• Own the entire platform end-to-end. Develop and enhance our website and client dashboards.
• Convert UX/UI designs into modular, reusable and scalable components using Next.js and React.js 
• Ensure applications are fully responsive and the visuals adapt to all resolutions, cross-browser and cross-device compatible. 
• Optimize performance (lazy-loading, code-splitting) to reduce load times. 
• Build backend systems, database that support CRUD operations. 
• Develop database schemas, stored procedures, and queries using Notion or any other database systems. 
• Maintain version-control workflows using Git, branch strategies and pull requests.
• Stay abreast of emerging trends and propose improvements to our stack.
• Collaborate with UI/UX designers to translate design mockups and wireframes into responsive, pixel-perfect web applications.

You’ll thrive here if you

• 2-5 years’ hands-on experience in full stack development. 
• Strong proficiency in React.js and Next.js frameworks. 
• Solid understanding of JavaScript (ES6+), TypeScript, HTML5 and CSS3.
• Ability to design the UI from scratch without using pre-existing CSS libraries.
• Proven ability to debug complex issues and optimize performance.
• Excellent communication skills in English, both verbal and written.
• Strong problem-solving aptitude and attention to detail.

Good to Have

• Experience with server-side rendering and static/dynamic site generation.
• Familiarity with CI/CD pipelines (e.g. GitHub Actions, Jenkins) 
• Basic understanding of backend technologies (Node.js, Express) 
• Experience in performance prowling (Lighthouse, Chrome DevTools) 

Working Style

We value speed, precision, and reliability in execution. To thrive here, you’ll bring:

• Operator Mindset – Ability to think from multiple perspectives and execute diligently. 
• Detail Discipline – Exhibit attention to detail, coherence and rigour in work.
• Adaptive Creativity – Look beyond the obvious and bring your individual flavour in your work.
• Builder's Accountability - When something breaks in production, you own it through resolution. You don't pass the bug.
• Documentation Habit – You write code others can read, and you leave context behind you (Example - comments).

Responsibilities

Inventory & Stock Management

• Maintain accurate and up-to-date inventory records for:

• Fabrics (raw materials)

• Readymade sarees

• Artwork products

• Bulk stock

• Returns and exchanges

• Track fabric consumption against confirmed orders and production plans

• Record and monitor all stock movements, including inward, outward, damaged, returned, and

exchanged items

• Ensure minimum stock levels are maintained and proactively raise replenishment alerts

• Coordinate with the Supply Chain team to ensure timely availability of fabrics and materials

Dispatch & Order Coordination

• Coordinate closely with the Dispatch team to ensure timely and accurate order fulfillment

• Act as the primary point of coordination between Dispatch and Customer Care teams

• Share real-time updates on dispatch status, shipment tracking, and delivery timelines

• Support resolution of dispatch-related issues, including delays, RTOs, returns, and exchanges

• Ensure all customer-facing information related to orders and inventory is accurate and consistent

Customer Support & Issue Resolution

• Assist the Customer Care team with order status inquiries and dispatch-related concerns

• Coordinate with internal teams to resolve customer complaints related to inventory or dispatch

• Ensure smooth closure of customer issues with proper documentation and follow

Key Responsibilities:

● Onboarding & Engagement: Assist in the onboarding of new customers, guiding them through the

platform features and functionality to ensure they can quickly gain value from the product.

● Customer Support: Respond to customer inquiries, troubleshoot issues, and provide timely assistance

via email, chat, or phone to resolve basic questions and technical challenges.

● Customer Education: Help create and maintain knowledge base articles, FAQs, and user guides to help

customers navigate the platform independently.

● Data Collection & Feedback: Collect and analyze customer feedback to identify pain points, common

requests, and trends, sharing insights with the Customer Success team for ongoing improvement.

● Churn Reduction Support: Identify early signs of customer dissatisfaction and collaborate with the team

to proactively address potential issues, helping improve retention rates.

● Metrics & Reporting: Track and report on customer success metrics such as engagement rates, NPS

scores, and churn/renewal statistics.

● Process Improvement: Work with the team to streamline customer success processes, suggesting new

ideas to improve customer experience and satisfaction.

Learning & Development Opportunities

● Customer Success Fundamentals: Gain exposure to core principles of customer success and lifecycle

management.

● Tools & Software: Hands-on experience with CRM and customer success tools like Salesforce,

Zendesk, Intercom, or similar platforms.

● Data Analytics: Learn how to analyze customer success metrics and identify actionable insights.

● Cross-functional Collaboration: Work closely with sales, product teams.

• Proven hands-on Software Development experience
• Proven working experience in Java development
• Hands on experience in designing and developing applications using Java EE platforms
• Object Oriented analysis and design using common design patterns.
• Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management etc)
• Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
• Experience in the Spring Framework
• Experience as a Sun Certified Java Developer
• Experience in developing web applications using at least one popular web

• Reconciling of credit card statements and such related records
• Processing and maintaining records of utility payments
• Processing and reconciling invoices
• Reconciling various documents, statements and such records related to bank and loan transactions
• Ensuring statutory compliance while handling the same
• Preparing and maintaining debit credit notes
• Handling vendor confirmation by managing various documents, transactions and such related activities
• Coordinating with stakeholders such as various internal departments
• Book-keeping and maintaining financial records separately for each branch or operating location

Desired Candidate Profile

• Graduation in Commerce is a must
• Relevant work experience of 6-7 plus years in accounting
• Manufacturing Background is preferred
• Good in Excel
• Excellent knowledge of taxes, TDS, etc.
• Good in communication skills and with an eye to detail    

Increasingly is an award-winning, fast-growing retail technology company focused specifically on the automation of cross-selling for online retailers.

Our clients include large global corporations like Samsung, Motorola & Canon to several small to medium size retailers across the globe. Our AI-based algorithms help a customer buying a TV on Samsung to find the matching sound bar & purchase both together.

Increasingly is headquartered in London with offices in Lisbon & Bangalore. We work with clients in over 30 countries & 20 languages.

We are looking to rapidly expand our technology & product development operations in India. And we need smart, ambitious people like you who enjoy a fun yet challenging work environment.

We believe strongly that diversity & inclusion are the foundations for a lasting, incredible culture. We also believe that it’s important to get the balance right between work & life.

• You possess an appetite for problem-solving and critical thinking
• Back-end development is an inherently collaborative task. It can be made very difficult if there isn’t clear and concise communication within a dev team. You are a great communicator and a great developer
• You are always looking for new ways to be a better developer. You put an effort into learning and exploring the world of back-end development in your own time
• The back-end development sphere is as changeable and unpredictable as any in tech. You are someone who achieves comfort in You are aware of the tools and new technologies that are being introduced.
• You possess good technical communication skills: Can effectively communicate project needs with both front and back-end teammates
• High emotional intelligence: Self-aware and attuned to their peers’needs
• Be the best back-end developer by sheer discipline, motivation, and effort

• 2-3.5 years’ experience in back end Java/J2EE application development with clear understanding of Microservices
• Experience in developing internet web applications using Java/J2EE technologies
• Experience in different modules of Spring framework like Dependency Injection (IoC), Spring MVC, Spring ORM along with JPA
• Experience in Java Version 0+. Good experience with JMS, Spring & Hibernate
• Experience in identifying database solutions for a given problem, preferably MySQL (good to have)
• Develop well-structured, maintainable code, delivered on time, with automated tests. We are an XP/Agile development team
• Hands on experience in using Application/Web servers like JBoss and Tomcat servers. Worked on databases like Oracle & MYSQL
• Experience with e-commerce, retail, analytics, advertising, or media would be an

• You'll get to work in one of the hottest & fastest growing retail technologies in Europe right now
• You'll get paid a competitive salary & be working directly with a super experienced team of people
• You'll get a great place to come to work every day. Varied, complex, challenging & with a great culture that you can shape & change

 Forbes I https://junction.cj.com/article/increasingly-talks-tech-cju17">Commission Junction Blog I https://blog.rakutenmarketing.com/en-uk/news/technology-partner-increasingly-on-innovationand-the-value-of-dynamic-cross-selling/">Rakuten Blog I https://www.tradedoubler.com/en/blog/introducing-increasingly-market-leader-dynamic-crossselling/">Tradedoubler Blog