Senior Analytics Executive

About the Role:

We are seeking a driven and experienced Sales Representative with a strong background in international markets. The ideal candidate should have a proven track record in selling digital solutions such as Digital Marketing Services, Website Development, and E-commerce services. Excellent communication and client handling skills are a must.

Key Responsibilities:

• Identify, pursue, and convert new business opportunities from international markets.
• Promote and sell digital marketing, web development, and e-commerce services to prospective clients.
• Initiate communication with leads via calls, emails, and virtual meetings.
• Prepare and deliver compelling sales pitches and proposals.
• Maintain strong client relationships and provide ongoing account support.
• Meet and exceed sales targets and contribute to business growth.

Requirements:

• Minimum 1 year of experience in international business development (mandatory).
• Experience in selling digital marketing services, website development, or e-commerce solutions.
• Excellent English communication skills, both spoken and written.
• Strong proposal writing and professional email etiquette.
• Confident, proactive, and goal-oriented personality.
• Ability to work independently and in a team environment.

Job description:

Job Title : Client Support Executive .

A Client Care Executive serves as the primary point of contact for clients, managing inquiries, resolving concerns, and ensuring a smooth and satisfactory experience with the company’s services. This role is essential in building strong client relationships, maintaining ongoing communication, and supporting overall client satisfaction and retention.

Key Responsibilities

• Customer Support:
• Handle incoming calls, emails, or chats from customers.
• Resolve queries and provide accurate information about products, services, and company policies.
• Escalate unresolved issues to the appropriate departments.
• Problem-Solving:
• Investigate customer complaints and identify solutions.
• Process returns, refunds, or exchanges as per company guidelines.
• Documentation:
• Maintain detailed records of customer interactions, including queries, complaints, and resolutions.
• Update customer accounts and ensure data accuracy.
• Customer Engagement:
• Build rapport and establish trust with customers.
• Provide personalized support to ensure customer satisfaction.
• Provide information about services and actionable along with deadlines.
• Help Client know the progress on the jobs assigned.
• Feedback Collection:
• Gather and document customer feedback for product or service improvements.
• Share insights with management for process enhancement.
• Sales Support (Optional):
• Upsell or cross-sell products and services, if applicable.
• Assist with placing orders and tracking deliveries.
• Client onboarding process
• Payment follow up with the clients.

Required Skills and Qualifications

• Educational Requirements: :Graduation mandatory.

Key Skills:

• Excellent verbal and written communication.
• Active listening and empathy.
• Problem-solving and conflict-resolution skills.
• Multitasking and time management.
• Familiarity with CRM software and MS Office Suite.

Experience:

• Preferred: 1-2 years in a similar customer-facing role.

Language Proficiency:

• Fluency in the local language and English is often required.

Job Types: Full-time, Permanent

Work Location: In person

About Us:

WLBS is a growing web development company made up of passionate developers and designers focused on building high-quality digital solutions. We are looking for a motivated Junior Full Stack Developer with a strong foundation in front-end technologies, especially React, who is eager to learn and grow. While experience in WordPress and PHP is a bonus, we're primarily seeking someone who can adapt quickly and contribute to our projects.

Company Website: https://www.wlbs.dev/

LinkedIn: https://in.linkedin.com/company/winning-link-business-solutions

Job Description:

We are seeking a Junior Full Stack Developer to join our team. The ideal candidate has a good grasp of front-end technologies, particularly React, and is eager to expand their skills across the full stack. You’ll work alongside experienced developers, contributing to exciting web development projects while gaining experience in both front-end and back-end technologies. Knowledge of WordPress and PHP is appreciated but not essential.

Responsibilities:

• Assist in the development and maintenance of web applications using React and other relevant technologies.
• Collaborate with senior developers to ensure high-quality, scalable, and efficient solutions.
• Write clean, maintainable, and well-documented code.
• Contribute to creating dynamic and responsive user interfaces using Next.js.
• Learn and adapt to new tools, technologies, and frameworks in a fast-paced environment.
• Support in troubleshooting and debugging software issues.
• Participate in code reviews, technical discussions, and continuous improvements of the development process.
• Maintain version control and follow collaborative development practices using Git.

Qualifications:

• 6 months to 1 year of professional experience or internships in software development, focusing on Next.js.
• Solid understanding of front-end technologies (HTML, CSS, JavaScript).
• Familiarity with React and state management libraries such as Redux.
• Basic understanding of back-end development and databases (e.g., Node.js, Python, SQL).
• Ability to learn and adapt quickly to new technologies and frameworks.
• Familiarity with version control systems (e.g., Git) and collaboration tools.
• Basic knowledge of RESTful API development.
• Understanding of modern software engineering principles, including responsive design and cross-browser compatibility.
• Good communication and teamwork skills, with the ability to take direction and collaborate effectively.
• Bachelor’s degree in Computer Science, Software Engineering, or related fields.
• Experience with WordPress and PHP development is a plus, but not required.

• Design and build applications/systems based on wireframes and product requirements documents
• Work on back-end & front-end development of core scripts using NodeJS/ MongoDB/React.js/Angular/Express /Redux.
• Unit test code for robustness, including edge cases, usability and general reliability
• Write reusable, easy to maintain, versioned code using DRY principles
• Integrate existing tools and business systems (in-house tools)
• Good exposure in creating dynamic web pages
• Familiarity with Server-Oriented Architecture and RESTful Web Services
• Mentor junior team members on system architecture, coding styles and inculcate an attitude of continuous improvement in the team members

As an ideal candidate, you should have proven experience in a highly technical field, such as software development, computer science, or engineering. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand.

• Develop comprehensive documentation that meets organizational standards
• Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
• Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
• Evaluate current content and develop innovative approaches for improvement

• Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
• Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
• Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
• Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
• Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

• Bachelor’s degree in relevant technical field
• 1-3 years’ industry experience as an effective technical writer
• Proven ability to quickly learn and understand complex topics
• Previous experience writing documentation and procedural materials for multiple audiences
• Superior written and verbal communication skills, with a keen eye for detail
• Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content

• Proven ability to handle multiple projects simultaneously, with an eye for prioritization
• Firm understanding of the systems development life cycle (SDLC)
• Previous software development experience

We are looking for a passionate technologist with experience in building SaaS tech experience and products for a once-in-a-lifetime opportunity to lead Engineering for an AI powered Financial Operations platform to seamlessly monitor, optimize, reconcile and forecast cashflow with ease.

Background

An incredible rare opportunity for a VP Engineering to join a top tier incubated VC SaaS startup and outstanding management team. Product is currently in the build stage with a solid design partners pipeline of ~$250K and soon raising a pre-seed/seed round with marquee investors.

Responsibilities

• Develop and implement the company's technical strategy and roadmap, ensuring that it aligns with the overall business objectives and is scalable, reliable, and secure.

• Manage and optimize the company's technical resources, including staffing, software, hardware, and infrastructure, to ensure that they are being used effectively and efficiently.

• Work with the founding team and other executives to identify opportunities for innovation and new technology solutions, and evaluate the feasibility and impact of these solutions on the business.

• Lead the engineering function in developing and deploying high-quality software products and solutions, ensuring that they meet or exceed customer requirements and industry standards.

• Analyze and evaluate technical data and metrics, identifying areas for improvement and implementing changes to drive efficiency and effectiveness.

• Ensure that the company is in compliance with all legal and regulatory requirements, including data privacy and security regulations.

Eligibility criteria:

• 6+ years of experience in developing scalable SaaS products.

• Strong technical background with 6+ years of experience with a strong focus on SaaS, AI, and finance software.

• Prior experience in leadership roles.

• Entrepreneurial mindset, with a strong desire to innovate and grow a startup from the ground up.

Perks:

• Vested Equity.

• Ownership in the company.

• Build alongside passionate and smart individuals.

The ideal candidate will efficiently and quickly write PHP in a timely and scalable way in order to improve the code-base of the company's products in meaningful ways. This candidate will be able to test the code and make adjustments where necessary. They should also have experience in contributing to the whole software design lifecycle.

Experience: 4-5 Years

• Custom PhP website Development

• Proficiency in Laravel and / or Codeigniter

• Through knowledge of MVC structure

• Angularjs, React JS, Node JS, Vue Js (Mastery in any one)

• JS, AJAX, HTML, CSS

Skills Required

• Have thorough knowledge of PHP, JavaScript, AJAX, jQuery, HTML5, CSS3, Bootstrap
• Possess the ability in Angular js, React js
• Top-notch programming skills, ability to produce quality code that is maintainable, efficient, reliable and secure.
• Development of APIs as required. Rest or Soap API integration.
• Strong knowledge of MVC is required
• Must Know Framework like Laravel, CodeIgniter, Cake Php, Yii
• Have experience in MySQL, MariaDB databases.
• Distributed version control and regular deployments.
• Have Good Communication skills.

Responsibilities

• Write clean, well-designed code
• Troubleshoot and test core product software to ensure strong optimization
• Contribute to all phases of the development life cycle

Qualifications

• Experience of 4-5 years in Wordpress development and Application Development
• Strong knowledge of relational databases, tools and PHP skills

Employment type: Full-time

Location: Ahmedabad

Salary: as per company standards 

Develop and maintain dynamic web applications

Involvement in all aspects of the development cycle using PHP ,laravel ,codginator and OOPS concept

Participate in Code Review and walkthroughs

Work on complex and challenging projects

Ensure foolproof performance of the deliverable

Coordinate with co-developers and send regular updates

Knowledge of web applications security norms

Comfortable working with debugging tools

Plan, design, develop, debug, implement and support web-based applications and Services (Websites and Intranet Portal)

Skills Required:

Proven experience on PHP, Laravel, MySQL, Javascript, HTML,Jquery and Ajax

Knowledge of JavaScript frameworks like React, Angular2 and NodeJS

Proficiency in SQL scripting and MySQL 5.x

Experience in API integration, Localstorage, geolocation etc.

Knowledge of Cloud Environment like AWS/EC2, VPC etc.

Experience with version control GIT, BitBucket, SVN, etc.

Must have worked on Agile Methodology

Strong knowledge of OOPS, design patterns and Data structure

Should have strong knowledge of front end and back end optimization techniques