Engineering Manager

REVIEW CRITERIA:

MANDATORY:

• Strong Manager – Customer Success, Account management Profile
• Must have 6+ years of overall experience with at least 4+ Years in Customer Success role
• Must have 1+ years of experience in AdTech industry
• Must have experience managing clients in the outside India market (Preferably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)

PREFERRED:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

ROLE & RESPONSIBILITIES:

As an Associate Manager - Customer Success, you are someone who comes with 6 to 8 years of Account Management/Business Development/ problem solving / hustling experience ina high growth internet startup/ technology company. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

IDEAL CANDIDATE:

• 6-8 years of experience in the internet/technology industry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

PERKS, BENEFITS AND WORK CULTURE:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

BEYOND WORK:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Role: DevOps Engineer

Exp: 4 - 7 Years

CTC: up to 28 LPA

Key Responsibilities

•   Design, build, and manage scalable infrastructure on cloud platforms (GCP, AWS, Azure, or OCI)

•   Administer and optimize Kubernetes clusters and container runtimes (Docker, containerd)

•   Develop and maintain CI/CD pipelines for multiple services and environments

•   Manage infrastructure as code using tools like Terraform and/or Pulumi

•   Automate operations with Python and shell scripting for deployment, monitoring, and maintenance

•   Ensure high availability and performance of production systems and troubleshoot incidents effectively

•   Monitor system metrics and implement observability best practices using tools like Prometheus, Grafana, ELK, etc.

•   Collaborate with development, security, and product teams to align infrastructure with business needs

•   Apply best practices in cloud networking, Linux administration, and configuration management

•   Support compliance and security audits; assist with implementation of cloud security measures (e.g., firewalls, IDS/IPS, IAM hardening)

•   Participate in on-call rotations and incident response activities

Job Description :

We are looking for a Channel Sales Manager to join our team. The ideal candidate will have 1-2 years of experience in distributing IT Network Security Products, Endpoint Security, DLP (Data Loss Prevention), Software, Desktop/Laptop sales, and Networking Products Sales through Channel Partners. This role involves managing partner and customer relationships, working collaboratively with OEMs/partners, and leading a team of Partner Channel Sales Managers.

Responsibilities :

- Distribute IT Network Security Products, Endpoint Security, DLP, Software, Desktop/Laptop sales, and Networking Products through Channel Partners.

- Manage and nurture relationships with partners and customers.

- Collaborate effectively with OEMs and partners.

- Assign and align daily and monthly sales tasks for the team.

- Achieve sales targets and strategic objectives in partner accounts.

- Lead joint partner planning to establish performance objectives, financial targets, and milestones.

- Continuously assess and address partner needs.

- Coordinate with partner sales resources to sell through partner organizations to end users.

- Manage potential channel conflicts by maintaining clear communication and adherence to channel rules.

- Lead solution development efforts that meet end-user requirements.

- Ensure partner compliance with partner agreements.

Qualifications :

- Graduate/BE/BSc.IT/BCA.

- Minimum 4 years of experience in IT Channel Network Distributing products and solutions.

Salary Range: Best in the Industry

Locations: Tamil Nadu, Gujarat, UP, Orissa, Bihar, Delhi.

Job Type Full-time

Salary: From - 20,000.00 per month

Schedule: Day shift

Full-stack Developer

CAST is the market leader in Software Intelligence. Its unique technology thoroughly examines the structure of complex software systems, with MRI-like precision. It delivers accurate, actionable, and automated views of software architecture, critical flaws, quality grades, sizing metrics, open source usage, and cloud readiness levels. Hundreds of companies rely on CAST for greater objectivity in crucial business decisions, faster application modernization for Cloud, raising the quality and security of their custom software. CAST operates globally with offices in North America, Europe, India, China.

Title: Software Developer

Location: Bangalore

Job definition

Working at CAST R&D means being an important part of a highly-talented, fast-paced, multicultural and Agile team based in Paris (France) and Bangalore (India). The team builds sophisticated source code analysis platform leveraging parsing, control flow, data flow and others mechanisms to fully understand the inner structure of the complex IT Systems developed and used by the Fortune 500 companies.

You, working as individual contributor, will be integrated in Dashboard Teams working on web portals of CAST AIP. Your teammates will be located in India and in France and you will have the opportunity to travel to France every year.
You will collaborate to writing and designing new features and improve existing ones. You will write unit tests and drive code reviews. You will participate into best practices definition and technology watch. Depending on will, skills and experience, you will have the opportunity to take technical lead on topics or projects.

While the domain of CAST is a niche, the position will propose you to work on software that dedicate to company Dashboards and control software, focusing on technical and creative skills.

Profile

• Experience : 3-6 years
• Experience in developing front-end/full stack applications at scale

• Should have experience in any of the front-end framework like React, Angular, BackboneJS, Ext etc and HTML/CSS/Bootstrap .
• Experience in backend technologies like GOLANG, NodeJS, Python, REST web services and Java(OOPS, Collections, DB Access) or any other technology.

• Hands on experience in JavaScript Concepts (OO-JS, Closures, Unit Testing, Module Patterns etc)

• Good to have skills like REST, Bootstrap, UI Components, CI/CD, NoSQL based DB is added advantage.

• Experience with advanced CSS programming using LESS or SASS is a plus.
• Expertise in of server side technologies and SQL/NoSQL is a plus.
• Experience of JavaScript testing frameworks like Karma, Mocha, Jest etc.

• It involves design the software system, Select algorithms, theories or technologies that will be used for BUSINESS Applications
• Contribute to software development design discussions for new features and new product development
• Strong Problem solving skills and ability to troubleshoot applications & environment issues.
• Adaptability, ability to learn faster, Independent, responsible and diligent.
• Good team spirit and interpersonal skills, Excellent Written, Verbal, communication skills, Analytical skills & Business Thinking.

The candidate should have a passion for technology and a flexible, creative approach to problem solving. You are autonomous and take responsibility for your work.

Ideally, you know how to write unit tests and maybe even better write them in TDD. You have knowledge in agile methodologies such as Scrum. You know about GIT and the use of continuous integration tools. You have developed single page JS applications end to end.

Candidate should have a bachelor or Master technical degree or equivalent experience. Strong knowledge in software engineering. Proactive Self Starter, creative thinker in designing, developing and supporting applications. Work as part of cross functional, passionate agile project teams to ensure quality is driven into the heart of the development process.

Experience : 10+ years