Business Development Executive

Job Description – IT Manager

About Us

Opteamix is an AI-powered technology services company on a mission to simplify success. We combine cutting-edge innovation with deep industry expertise to help organizations operate more intelligently, faster, and more competitively. Our service portfolio includes AI Consulting, Custom-built Generative AI Solutions, Cloud Engineering, Quality Engineering, Robotic Process Automation, DevOps, and more.

With a strong “people-first” culture, headquartered in Denver, Colorado, and a delivery center in Bengaluru, India, we act as trusted technology partners—aligning every initiative with strategic objectives to deliver real, measurable impact. (opteamix.com)

Role: IT Manager

Role Summary

The IT Manager will serve as the single point of accountability for digitizing Opteamix’s internal processes across HR, Recruitment, Finance, Administrative (travel, immigration, facilities), CRM, and IT Infrastructure. This role requires a strong mix of business analysis, technical expertise, and project management skills to lead Opteamix’s journey toward becoming a truly Digital and AI-First organization—efficient, competitive, and scalable.

Key Responsibilities

1. Business Analysis & Process Re-engineering

• Partner with HR, Recruitment, Finance, Admin, and Sales leaders to gather and analyze business requirements.
• Translate business needs into functional/technical specifications, process flows, BRDs, FRDs, and user stories.
• Recommend process simplifications, automation, and system integration opportunities.

2. Technical Leadership & Solutioning

• Lead evaluation, design, and implementation of enterprise IT solutions (HRMS, CRM, PSA, Finance systems).
• Maintain a consistent technology ecosystem and ensure proper maintenance practices.
• Own programs for system implementation, integrations, data management, dashboards, and infrastructure security.
• Stay updated on emerging technologies (RPA, AI/ML, BI tools, etc.) and recommend innovative solutions.
• Ensure compliance with application security, access controls, vulnerability management, and data protection.

3. Project Management & Delivery

• Define and execute the Digital & AI-First Transformation roadmap.
• Manage end-to-end delivery: scope, timelines, resources, risks, compliance, and stakeholder updates.
• Monitor KPIs such as system adoption, efficiency gains, reporting turnaround, and cost savings.
• Drive change management and training programs to ensure adoption across the organization.
• Ensure compliance with IT policies, audits, and security standards.

4. HR & Recruitment Systems

• Oversee HRMS deployment covering HR lifecycle, PMS, Resource Allocation, L&D, Operations, Payroll, Attendance, Recruitment, etc.
• Standardize reporting and dashboards for HR and recruitment processes.

5. Finance & Reporting Systems

• Develop real-time dashboards for P&L, GP per person, utilization, and payroll variance.
• Enable self-service BI for finance and leadership.
• Ensure seamless and automated data flow between HRMS, PSA, and finance systems.

6. Administrative Systems

• Digitize workflows for travel, immigration, and facilities requests.
• Automate approvals, compliance checks, and expense reporting.

7. Sales & Marketing Systems

• Oversee CRM adoption (Freshworks or equivalent) for opportunity pipeline, win/loss tracking, and client data.
• Integrate CRM insights with resource allocation and finance dashboards.
• Manage marketing technology stack—website, automation platforms, analytics tools, and digital campaigns.
• Provide leadership with insights into the sales → staffing → profitability linkages.

8. IT Infrastructure Management

• Manage IT assets, networks, cloud services, and enterprise security.
• Oversee vendor management, SLAs, and IT support.
• Ensure infrastructure supports secure, reliable, and efficient remote/hybrid work.
• Track and optimize software license utilization, compliance, and renewals across enterprise applications.

Qualifications

• Bachelor’s/Master’s in IT, IS, Computer Science, or related field.
• 8+ years of industry experience in business analysis, technical solutioning, and project management.
• Hands-on exposure to HRMS, CRM, ERP, and PSA system implementations.
• Proficiency with BI tools (Power BI, Tableau) and cloud-based systems.
• Strong understanding of IT infrastructure, security, and compliance.
• Certifications in PMP, Agile, BA, or ITIL are highly desirable.

1  Work under the Managers (Service Section) to learn to plan and direct the work of the

organization.

2. Help to set policies.

3. Learns line and Staff functions, Operations, Management viewpoints and Company policies and 

practices that affect each phase of business.

4.  Evaluate work output.

5. Work in all departments to acquire knowledge of methods, procedures, and standards

required for performance of departmental duties.

6. Work with and through Management to develop and implement actions that protect company assets 

and profitability.

7.  Responsible to extract all workshop reports fromiDMS and handover ot WM.

8. Assist pickup & drop allocation.

9. Assist front office job card closing & billing.

10. Assist walkin customers allocation to Service Advisor's

Job Description :

- Strong understanding of the Ruby programming language and Rails framework

- Proficiency in Javascript including experience with React, Angular or Vue

- Database understanding (Postgres/MySQL)

- Previous experience maintaining production applications

- Focus on writing clear, maintainable, tested code.

Skills Required :

- Navigating and understanding a large codebase

- Experience with Git continuous integration and regular deployments

- Understanding and appreciation for UX and usability

- Excellent communication skills and diligent ability to contribute to the team by performing code reviews,

- Writing tests using Rspec and Capybara.

Main duties/responsibilities

• Design & implement good quality software and databases as per the software specification.
• Participate in effort estimations.
• Participate in design discussions and own module designs.
• Effective troubleshooting of technical issues and bugs.
• Package deployment and release management.
• Provides technical support to customers.
• Provides training and guidance to the new developers and junior team members.
• Participate in Requirement discussions.
• Participate in Project related meetings if required.

Technical Knowledge

• Hands on experience in Angular ,HTML5, CSS3, JavaScript.
• Hands on experience in Node.js.
• Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
• RDBMS and Document Database.
• Hand on experience in AWS services, DevOps, GIT, Agile and Jira will be an added advantage.

Experience

• 2-5 years of experience in the relevant field.

About the job

Whirldata Inc. is an AI/Data Sciences/App Dev company established in 2017 to provide management and technology consulting services to small and medium enterprises across the globe. We are headquartered in California and our team works out of Chennai. The specific focus is on

1. Helping clients identify areas where Data Sciences and AI-based approaches can increase revenues, decrease costs or enhance customer engagement experience
2. Help clients translate business needs into process flows for exploratory and cutting-edge applications
3. Provide appropriate and targeted solutions that can achieve the planned objective

Whirldatas management team consists of individuals with a combined 45+ years of management and technology consulting experience, spanning multiple verticals such as finance, energy, retail, manufacturing and supply chain/logistics. Please look up our website and go through the blogs/videos/articles to find out more about us.

Working Philosophy

Whirldata works on the principle that, larger business goals come first and any technology-intensive solutions need to support necessary business goals. Hence all engagements start as a management consulting exercise and solution building follows after a thorough understanding of business needs.At Whirldata, we put our minds together, mix technology, art & math to deliver a viable, scalable and affordable business solution. We are passionate about what we do because we know that our work has the power to improve businesses. You can join our team working at the forefront of new technology, solving the challenges that impact both the front-end and back-end architectures, and ultimately, delivering amazing global user experiences.

Who we are looking for:

Full Stack Engineer (Position based in Chennai)

The following criteria are mandatory requirements and we strongly encourage that you apply only if you meet all these criteria:

1. Minimum 3 years of work experience

2. Proven capability to understand clients business needs

3. At least one demonstrable stint of architecting a database from scratch

4. Multiple programming language capabilities a must. In-depth knowledge of at least one programming language

5. Willingness to wear multiple hats depending on our business needs will be a priority

6. At least 2 years of hands-on experience in front-end development

7. Knowledge of current tools, platforms and languages an absolute must

8. Hands-on experience in cloud technologies and project management capabilities will be considered favourably

What do you get in return

• AI, Data Sciences and App dev require individuals who are both business and tech-savvy. We will turn you into one and make you a rockstar!
• You will get to work in an environment where your effort helps the customer and you will get to see it
• We will provide on-the-job training that will make you a doer and not a talker on data sciences, AI and app dev
• Opportunities to shine and pave your own way forward. We are good at identifying your talents and providing a platform where you will get immense satisfaction from demonstrating the same.
• Of course - we will pay you well too!

If you are interested - please apply with a small note with your thoughts on why you find this opportunity exciting and why you are willing to consider a move.

JD - System Analyst

1. Analysis and design of technical functionality and features.
2. Creation of requirements document and definition, Epics, User stories and addition of same to Fresh Release.
3. Facilitate daily scrums, stand-ups and meetings to monitor project progress and resolve any issues the team may be experiencing.
4. Collaborate with product owner and stakeholders and clear project obstacles and impediments that could slow down the team’s progress.
5. Meet and coordinate with internal stakeholders to establish project scope, system goals, and requirements.
6. Help the team boost their productivity and performance and helps development team create high-quality products.
7. Arrange and optimize product backlog.
8. Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow.
9. Translate highly technical specifications into clear non-technical requirements.
10. Manage the set-up and configuration of systems. Provide documentation of all processes and training as needed.
11. Define and coordinate the execution of testing procedures and develop test cases to serve the overall quality assurance process.
12. Draw up, supervise and document testing schedules for complete systems.
13. Perform design, implementation, and upgrades of information systems to meet the business and user needs.
14. Implement best practices for scalability, support ability, ease of maintenance and system performance.
15. Identify options for potential solutions and assess them for both technical and business suitability.
16. Oversee implementation of a new system including data migration.

Job Description for flutter developer 

Role/Project Description Will be responsible for User Interface development of various android/IOS based mobile applications for HCIN clients and partners. The candidate will work in a global, highly innovative and agile environment made up both by talented youngsters and senior professionals.

Job Responsibilities:

• Design and develop high-volume, low-latency applications for mission-critical systems, delivering high-availability and performance
• Contribute in all phases of the development lifecycle: concept, design, build, deploy, test, release to app stores and support.
• Diagnose performance issues, fix bugs (including crashes and ANRs) to increase the functionality of the application
• Write well designed, testable, efficient code
• Ensure designs are in compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
• Collaborate with team members (product managers, developers, designers) to brainstorm about new features and functionalities.

Desired Profile:

• Experience required 1 year
• B. Tech, MCA, M. Tech degree in Computer Science Engineering or a related subject
• Proficient in Java/Kotlin programming
• Knowledge and experience in Flutter Framework and DART programming
• Hands on experience in using RESTful APIs
• Hands on experience in designing and developing microservices architecture and containers
• Object oriented analysis, UML and design using common design patterns.
• Hands on experience in development IDE Android Studio, Android SDK, Firebase Test Lab
• Experience with offline storage, threading, and performance tuning
• Familiarity with push notifications
• Familiarity with IOS integration with Flutter
• Experience using GitHub or similar environment
• Complete understanding of SDLC
• Experience with Agile development
• Experience with Material Design and Android UI design principles, patterns and best practices
• Good knowledge of adding third-party libraries

Manages the overall support team by leading and guiding them to handle support issue resolution within defined timelines to ensure continuous business operations

Key responsibilities

• Defines and owns the end to end production support process for our applications
• Takes accountability for issue resolution within defined SLAs
• Obsesses about system quality and customer experience
• Establishes a culture of doing detailed RCAs to get to the bottom of every issue
• Partners with development teams (internal and external) to prioritize issues
• Partners with infrastructure team for infra planning based on projected production load
• Tracks issues through to closure with development teams and customers Internal Use--Confidential
• Takes actions to prevent issues from recurring
• Earns trust of the users dependent on production support
• Maintains knowledge bases for issue management
• Communicates with organizational leadership on issues, statuses, and performance against KPIs
• Hires and operates a high–performing team

KPIs

• # of reported issues
• # of open issues
• MTTR
• SLA compliance
• % of incident reduction based on permanent fixes/automation/utilities
• Customer satisfaction score

## Please apply if you have experience working on Trading Applications, all others would be automatically rejected ###

Our Core team develops connectivity software for low latency communication with derivatives exchanges all over the world, as well as real-time position and risk limit monitoring. The team's expertise is also relied upon by other C++ development groups to produce high-quality libraries and frameworks for their application development. We have a high degree of freedom and responsibility to produce technologically advanced solutions to demanding real-world problems.

From joining you will have ownership on a diverse set of projects that have a direct impact on trading performance. You will work closely with highly skilled colleagues who share your enthusiasm and deep knowledge of C++, Linux and network protocols, and share your hunger to learn more.

What We Are Looking For

• An experienced Modern C++ developer (C++17/20), with minimum 5 years experience and proficiency with C++ templates.
• A developer, who designs code to push every performance boundary.
• Excellent written and verbal communication skills.
• Ability to solve new and unfamiliar problems quickly and creatively.

• Knowledge of multiple exchanges.
• Ultra low latency design.
• Template metaprogramming.
• Network programming experience.
• Python.

• A great engineering environment whereby technology is key to our success and a C++20 code base.
• Great friendly, informal and highly rewarding culture.
• Fast growing global firm with plenty of opportunities where you will have significant impact.

The ideal candidate will have strong motivation, drive, client focus and people skills who can lead from the front and will relish playing a key role in achieving our new growth targets. 

Responsibilities

• Build, inspire and run a sales team
• Meet ambitious but realistic sales targets critical to envisaged company growth
• Keep track of and respond quickly to market developments
• Help to open-up and grow new income streams and take part in strategy development
• Work with editorial to customise products for clients

Qualifications

• 3+ years' of sales experience
• Sales management experience
• High level of competence in telephone sales
• Excellent verbal and written communication skills with ability to communicate effortlessly with senior post holders