Business Development Executive

Job Summary: The ERP Coordinator

Representative will provide technical assistance to schools using the company's ERP software, ensuring that their queries and issues were resolved in a timely and effective manner. ERP Coordinator

Responsibilities:

• Provided technical support to schools using the company's ERP software, ensuring that their queries and issues were resolved in a timely and effective manner.

• Conducted software installations, upgrades, and maintenance for clients, minimizing downtime and maximizing system efficiency.

• Coordinated with the development team to identify and resolve software bugs and issues reported by clients, ensuring that they were resolved quickly and accurately.

• Design Customize Reports using the software and guide to teachers and administrator (As per the client).

• Also work on fee management, admission management, transport management, student management and other module that is used in school administration (As per the client).

Skills Required: -

• Excellent problem solving and troubleshooting skills.

• Excellent communication skills.

• Must have problem solving and process improving mindset.

• Have basic knowledge of programming skills.

• Must have excellent knowledge of Microsoft Office (Word, Excel, etc)

Key Responsibilities:-

• Design, build, and enhance Salesforce applications using Apex, Lightning Web Components (LWC), Visualforce, and SOQL.
• Implement integrations with external systems using REST APIs and event-driven messaging (e.g., Kafka).
• Collaborate with architects and business analysts to translate requirements into scalable, maintainable solutions.
• Establish and follow engineering best practices, including source control (Git), code reviews, branching strategies, CI/CD pipelines, automated testing, and environment management.
• Establish and maintain Azure DevOps-based workflows (repos, pipelines, automated testing) for Salesforce engineering.
• Ensure solutions follow Salesforce security, data modeling, and performance guidelines.
• Participate in Agile ceremonies, providing technical expertise and leadership within sprints and releases.
• Optimize workflows, automations, and data processes across Sales Cloud, Service Cloud, and custom Salesforce apps.
• Provide technical mentoring and knowledge sharing when required.
• Support production environments, troubleshoot issues, and drive root-cause analysis for long-term reliability.
• Stay current on Salesforce platform updates, releases, and new features, recommending adoption where beneficial.

Required Qualifications:-

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• 6+ years of Salesforce development experience with strong knowledge of Apex, Lightning Web Components, and Salesforce APIs.
• Proven experience with Salesforce core clouds (Sales Cloud, Service Cloud, or equivalent).
• Strong hands-on experience with API integrations (REST/SOAP) and event-driven architectures (Kafka, Pub/Sub).
• Solid understanding of engineering practices: Git-based source control (Salesforce DX/metadata), branching strategies, CI/CD, automated testing, and deployment management.
• Familiarity with Azure DevOps repositories and pipelines.
• Strong knowledge of Salesforce data modeling, security, and sharing rules.
• Excellent problem-solving skills and ability to collaborate across teams.

Preferred Qualifications:-

• Salesforce Platform Developer II certification (or equivalent advanced credentials).
• Experience with Health Cloud, Financial Services Cloud, or other industry-specific Salesforce products.
• Experience implementing logging, monitoring, and observability within Salesforce and integrated systems.
• Background in Agile/Scrum delivery with strong collaboration skills.
• Prior experience establishing or enforcing engineering standards across Salesforce teams.

Job Title: Customer Relationship Manager

Job Summary: We are seeking an experienced and customer-focused individual to join our team as a Customer Relationship Manager. The ideal candidate will have 2 to 6 years of experience in customer relationship management, with a proven track record of building and maintaining strong client relationships. The CRM will be responsible for ensuring customer satisfaction, resolving issues, and identifying opportunities to enhance the customer experience.

Responsibilities:

1. Serve as the primary point of contact for assigned clients, maintaining regular communication to understand their needs and concerns.
2. Build and nurture long-term relationships with clients through proactive engagement and personalized support.
3. Act as a liaison between clients and internal teams, ensuring timely resolution of customer inquiries, requests, and escalations.
4. Collaborate with sales and marketing teams to identify opportunities for upselling, cross-selling, and new business development.
5. Conduct regular account reviews with clients to assess satisfaction levels, gather feedback, and identify areas for improvement.
6. Analyze customer data and trends to identify patterns and anticipate future needs, proactively addressing potential issues.
7. Develop and implement customer retention strategies to minimize churn and maximize lifetime value.
8. Monitor key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, reporting findings to management.
9. Stay updated on industry trends, best practices, and emerging technologies in customer relationship management.
10. Utilize CRM software to maintain accurate customer records, track interactions, and manage workflows effectively.

Requirements:

1. Bachelor's degree in Business Administration, Marketing, or related field; or equivalent work experience.
2. Proven experience in customer relationship management, with 2 to 6 years of relevant experience.
3. Excellent interpersonal and communication skills, with the ability to interact effectively with clients at all levels.
4. Strong problem-solving and conflict resolution abilities, with a focus on delivering positive outcomes for customers.
5. Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
6. Results-oriented mindset with a commitment to achieving customer satisfaction and retention goals.
7. Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho CRM) and Microsoft Office Suite.
8. Strong analytical skills, with the ability to interpret data and derive actionable insights.
9. Flexibility to adapt to changing priorities and business needs.
10. A proactive and self-motivated approach to work, with a passion for delivering exceptional customer service.

Job Description

Role Overview:

We're looking for a passionate DevOps engineer with a minimum of 10 years’ experience across all levels, who will work closely with the development teams in Agile setup to continuously improve, support, secure, and operate our production and test environments. We believe in automating our infrastructure as much as possible and pursuing challenging problems in a sustainable and repeatable way.

Our Toolchain

• Ansible, Docker, Kubernetes, Terraform, Gitlab, Jenkins, Fastlane, New Relic, Datadog, SonarQube, IaC
• Apache, Nginx, Linux, Ubuntu, Microservices, Python, Shell, Bash, Helm
• Selenium, Jmeter, Slack, Jira, SAST, OSSEC, OWASP
• Node.JS, PHP, Golang, MySQL, MongoDB, Firebase, Redis, Elastic search,
• VPC, API Gateway, Cognito, DocumentDB, ECS, Lambda, Route53, ACM, S3, EC2, IAM

You'll need:

• Production experience with distributed/scalable systems consisting of multiple microservices and/or high-traffic web applications
• Experience with configuration management systems such as Ansible, Chef, Puppet
• Extensive knowledge of the Linux operating system
• Troubleshooting skills that range from diagnosis to solution for Dev team issues
• Knowledge of how the web works and HTTP fundamentals
• Knowledge of IP networking, DNS, load balancing, and firewalling

Bonus points, if you have:

• Experience in agile development and delivery process.
• Good knowledge of at least one programming language. TecStub uses e.g. Nodes, PHP
• Experience in containerizing applications and deployment to production (Docker, Kubernetes)
• Experience in building modern Terraform infrastructures in cloud environments (AWS, GCP, etc...)
• Experience in analysis of application and database performance monitoring tools (Newrelic, datalog, cluster control, etc..)
• Experience with SQL databases like MySQL, NoSQL, Realtime database stores like Redis, or anything in between.
• Experience being part of the engineering team that built the platform.
• Knowledge of good security practices, including network security, system hardening, secure software, and compliance.
• Familiarity with automated build pipeline / continuous integration using Gitlab and Jenkins and Kubernetes/Docker with this setup, we're deploying to production 2 times per day!

Interview Process:

The entire interview process would take approximately 10 Days.

1. HR Screening Call (15 minutes)
2. Technical Interview Round Level 1 (30 Minutes)
3. Technical Interview Round Level 2 (60 minutes)
4. Final Interview Round (60 minutes)
5. Offer

About Tecstub:

Tecstub is a renowned global provider of comprehensive digital commerce solutions for some of the world's largest enterprises. With offices in North America and Asia-Pacific, our team offers end-to-end solutions such as strategic Solution Consulting, eCommerce website and application development, and support & maintenance services that are tailored to meet our clients' unique business goals. We are dedicated to delivering excellence by working as an extended partner, providing next-generation solutions that are sustainable, scalable, and future-proof. Our passionate and driven team of professionals has over a decade of experience in the industry and is committed to helping our clients stay ahead of the competition.

We value our employees and strive to create a positive work environment that promotes work-life balance and personal growth. As part of our commitment to our team, we offer a range of benefits to ensure our employees are supported and motivated.

• A 5-day work week that promotes work-life balance and allows our employees to take care of personal responsibilities while excelling in their professional roles.
• 30 annual paid leaves that can be utilized for various personal reasons, such as regional holidays, sick leaves, or any other personal needs. We believe that taking time off is essential for overall well-being and productivity.
• Additional special leaves for birthdays, maternity and paternity events to ensure that our employees can prioritize their personal milestones without any added stress.
• Health insurance coverage of 3 lakhs sum insured for our employees, spouse, and children, to provide peace of mind and security for their health needs.
• Vouchers and gifts for important life events such as birthdays and anniversaries, to celebrate our employees' milestones and show appreciation for their contributions to the company.
• A dedicated learning and growth budget for courses and certifications, to support our employees' career aspirations and encourage professional development.
• Company outings to celebrate our successes together and promote a sense of camaraderie among our team members. We believe that celebrating achievements is an important part of building a positive work culture.

Skills

AWS, Terraform, KUBERNETES, GITHUB, APACHE, BASH, DOCKER, ANSIBLE, GIT, Microservices, UBUNTU, GITLAB, CI/CD, APACHE SERVER, NGINX, NODEJS

As someone who will be a part of our team, your understanding of the product and our customers will be incredibly valuable.

Skills Required

• Thorough understanding of React.js and its core principles.
• Experience with popular state management tool -Redux
• Experience with HTTP based packages like Axios.
• GIT experience is a plus

About You

• You take initiative and ownership to see things through to completion. If it needs doing, you do it.
• You’re eager to take on challenges. When you don’t know something, you embrace the chance to grow and get better.
• We work together as a team, and that means we encourage each other to improve as a team. You are self-sufficient and love the challenge of solving problems and learning new things

As a React.js Developer, you will be involved from conception to completion with projects that are technologically sound and aesthetically impressive.

Benefits:

• Food allowance
• Leave encashment
• Paid sick time

• 10+ years of experience in entire gamut of Accounts
• Regular accounting and periodical finalization
• Internal financial controls, systems & processes implementation, fine-tuning & adherence
• Decent Communication Skills and close interactions with all the Depts
• Budgeting, cash flow & MIS besides responsible for all statutory compliances which includes Taxation
• Immediate joiners are preferred

Requirements:-

• Must have good understanding of  Python and Shell scripting with industry standard coding conventions
• Must possess good coding debugging skills
• Experience in Design & Development of test framework
• Experience in Automation testing
• Good to have experience in Jenkins framework tool
• Good to have exposure to Continuous Integration process
• Experience in Linux and Windows OS
• Desirable to have Build  & Release  Process knowledge
• Experience in  Automating Manual test cases
• Experienced in automating OS / FW related tasks
• Understanding of BIOS / FW QA  is a strong plus
• OpenCV experience is a plus
• Good to have platform exposure
• Must have good Communication skills
• Good Leadership capabilities & collaboration capabilities, as individual will have to work with multiple teams and single handedly maintain the automation framework and enable the Manual validation team