Consulting Staff Engineer - Machine Learning

Job Title: Customer Success Associate (International Process)

Location: Gurugram, Haryana

Work Mode: Work from Office

About the Role:

We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.

As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.

Key Requirements:

• Excellent English communication skills (C1 level – mandatory)
• Education: Graduates and Undergraduates both are eligible
• Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
• Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
• 5 Days Working with 2 rotational week-offs
• Rotational Shifts (24/7 environment)
• Two-way cab facility available (for hiring zone only)

Roles & Responsibilities:

• Handle inbound and outbound calls, chats, or emails from international customers.
• Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
• Analyze customer issues and ensure first-contact resolution wherever possible.
• Escalate unresolved or complex issues to higher support tiers when necessary.
• Maintain detailed and accurate documentation of all customer interactions.
• Ensure adherence to process guidelines, SLAs, and quality parameters.
• Collaborate with internal teams to improve overall customer experience.
• Stay updated on product knowledge, policies, and procedures.
• Demonstrate a positive attitude and maintain professionalism under pressure.

Why Join Us:

• Competitive salary with performance-based growth opportunities
• Exposure to global customer experience standards
• Supportive work culture with professional development programs

About MyOperator:

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

About the Role

We are looking for a dynamic Assistant Manager – Human Resources to lead and manage end-to-end HR Operations. This role is perfect for someone who enjoys ownership, loves systems, and can run HR processes smoothly with speed, accuracy, and empathy. If you’re a people-centric, process-driven professional with strong experience in Zoho People and HR workflows—this is for you!

Key Responsibilities

• Own complete HR Operations lifecycle: Onboarding → Documentation → HRMS → Attendance → Payroll Coordination → Exit
• Manage and guide HR Executives to ensure smooth execution of daily activities.
• Drive HRMS (Zoho People) modules, workflows & automation end-to-end.
• Create, optimize & track HR workflows, forms, policies, and SLAs.
• Ensure compliance with statutory requirements & internal processes.
• Manage attendance, leave administration & geo-tracking rules.
• Coordinate payroll inputs & ensure timely monthly closures.
• Maintain employee records, dashboards, reports & audit data.
• Respond to HR tickets/queries with speed & empathy.
• Support engagement activities, culture programs & internal communication.
• Partner with leaders to ensure high HR experience & operational excellence.

Requirements

• 4–7 years of hands-on experience in HR Operations
• Must have strong experience in Zoho People (automation/workflows/reports)
• Experience managing HR Executives / small team
• Excellent communication, organization & problem-solving skills
• Understanding of HR policies, compliance, and operational frameworks
• Comfortable working in fast-paced & tech-driven environments
• Strong analytical mindset with data-first approach
• 
  

Preferred Skills

• Experience in Zoho suite administration
• Comfortable with OKR-based execution
• Process creation & SOP documentation
• Employee experience & engagement mindset

Why Work With Us?

• Ownership-driven role – you run the show
• Opportunity to build and automate HR at scale
• Fast-growth tech company environment
• Collaborative culture
• Freedom to experiment & innovate

Who Will Love This Role?

• Someone who enjoys taking full ownership
• Someone who can manage people & processes
• Someone who loves working through HR tech & data
• Someone who loves improving systems & employee experience

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Why Join Us?

• Be part of a high-growth SaaS organization impacting the way businesses communicate.
• Opportunity to work directly with business leaders and decision makers.
• Grow your career in strategic and modern HR practices.
• Competitive compensation and a collaborative work culture that values initiative and ownership.

Position – Python Developer

Location – Navi Mumbai

Who are we

Based out of IIT Bombay, HaystackAnalytics is a HealthTech company creating clinical genomics products, which enable diagnostic labs and hospitals to offer accurate and personalized diagnostics. Supported by India's most respected science agencies (DST, BIRAC, DBT), we created and launched a portfolio of products to offer genomics in infectious diseases. Our genomics-based diagnostic solution for Tuberculosis was recognized as one of the top innovations supported by BIRAC in the past 10 years, and was launched by the Prime Minister of India in the BIRAC Showcase event in Delhi, 2022.

Objectives of this Role:

• Design and implement efficient, scalable backend services using Python.
• Work closely with healthcare domain experts to create innovative and accurate diagnostics solutions.
• Build APIs, services, and scripts to support data processing pipelines and front-end applications.
• Automate recurring tasks and ensure robust integration with cloud services.
• Maintain high standards of software quality and performance using clean coding principles and testing practices.
• Collaborate within the team to upskill and unblock each other for faster and better outcomes.

Primary Skills – Python Development

• Proficient in Python 3 and its ecosystem
• Frameworks: Flask / Django / FastAPI
• RESTful API development
• Understanding of OOPs and SOLID design principles
• Asynchronous programming (asyncio, aiohttp)
• Experience with task queues (Celery, RQ)

Database & Storage

• Relational Databases: PostgreSQL / MySQL
• NoSQL: MongoDB / Redis / Cassandra
• ORM Tools: SQLAlchemy / Django ORM

Testing & Automation

• Unit Testing: PyTest / unittest
• Automation tools: Ansible / Terraform (good to have)
• CI/CD pipelines

DevOps & Cloud

• Docker, Kubernetes (basic knowledge expected)
• Cloud platforms: AWS / Azure / GCP
• GIT and GitOps workflows
• Familiarity with containerized deployment & serverless architecture

Bonus Skills

• Data handling libraries: Pandas / NumPy
• Experience with scripting: Bash / PowerShell
• Functional programming concepts
• Familiarity with front-end integration (REST API usage, JSON handling)

 Other Skills

• Innovation and thought leadership
• Interest in learning new tools, languages, workflows
• Strong communication and collaboration skills
• Basic understanding of UI/UX principles

To know more about us – https://haystackanalytics.in

Interested candidates are requested to email their resumes with the subject line "Application for [Job Title]".

Only applications received via email will be reviewed. Applications through other channels will not be considered.

Overview

Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

We are looking for a skilled and experienced Senior Frontend Developer specializing in Vue.js to join our team. In this role, you will be responsible for designing and implementing user interfaces that enhance our customer experience. Your contributions will play a critical role in driving the success of our projects by creating dynamic, intuitive, and responsive web applications.

Responsibilities:

Develop, maintain, and enhance web applications using Vue.js to create seamless, user-friendly experiences.

Collaborate with cross-functional teams, including UX/UI designers, product managers, and backend developers, to deliver high-quality products.

Write clean, maintainable, and scalable code while adhering to best practices in frontend development.

Perform code reviews, optimize application performance, and debug issues for a smooth user experience.

Stay updated on the latest Vue.js features and web development trends to bring innovative ideas to the team.

Requirements:

Minimum of 5 years of experience in frontend development with a strong focus on Vue.js.

Minimum of 1 year of experience in development with TypeScript

Expertise in JavaScript, HTML5, CSS3, and responsive web design.

Proficient in Vue.js and Vuex, with experience in RESTful APIs and component-based development.

Familiarity with modern development tools and workflows (e.g., Git, Webpack, npm).

Excellent verbal and written communication skills to work effectively with team members and stakeholders.

Nice-to-Have:

Experience with accessibility.

Experience in regulated IT environments, preferably banks or insurance companies (financial institutions).

Knowledge of agile methodologies and working in cross-functional, collaborative teams.

Skills & Requirements

Vue.js, Vuex, TypeScript, JavaScript, HTML5, CSS3, Responsive Web Design, RESTful APIs, Component-Based Development, Git, Webpack, npm, Code Reviews, Performance Optimization, Debugging, UX/UI Collaboration, Agile Methodologies, Accessibility, Regulated IT Environments, Financial Institutions, Cross-Functional Teamwork, Communication Skills.

The Cloud Engineer will design and develop the capabilities of the company cloud platform and the automation of application deployment pipelines to the cloud platform. In this role, you will be an essential partner and technical specialist for cloud platform development and Operations. 

Key Accountabilities 

Participate in a dynamic development environment to engineer evolving customer solutions on Azure. Support SAP Application teams for their requirements related to Application and release management. Develop automation capabilities in the cloud platform to enable provisioning and upgrades of cloud services. 

Design continuous integration delivery pipelines with infrastructure as code, automation, and testing capabilities to facilitate automated deployment of applications. 

Develop testable code to automate Cloud platform capabilities and Cloud platform observability tools. Engineering support to implementation/ POC of new tools and techniques. 

Independently handle support of critical SAP Applications Infrastructure deployed on Azure. Other duties as assigned. 

Qualifications 

Minimum Qualifications 

Bachelor’s degree in a related field or equivalent experience 

Minimum of 5 years of related work experience 

PREFERRED QUALIFICATIONS 

Supporting complex application development activities in DevOps environment. 

Building and supporting fully automated cloud platform solutions as Infrastructure as Code. Working with cloud services platform primarily on Azure and automating the Cloud infrastructure life cycle with tools such as Terraform, GitHub Actions. 

With scripting and programming languages such as Python, Go, PowerShell. 

Good knowledge of applying Azure Cloud adoption framework and Implementing Microsoft well architected framework. 

Experience with Observability Tools, Cloud Infrastructure security services on Azure, Azure networking topologies and Azure Virtual WAN. 

Experience automating Windows and Linux operating system deployments and management in automatically scaling deployments. 

Good to have:

1) Managing cloud infra using IAC methods- terraform and go/golang

2) Knowledge about complex enterprise networking- LAN, WAN, VNET, VLAN

3) Good understanding of application architecture- databases, tiered architecture

Responsibilities Implementing business development activities, attending to all relevant business opportunities in International Market for IT Software Industry.

· It would be involved in Business Development Life Cycle, mainly focusing on areas like Cold Calling, Client Interaction International Business Development.

· Generate lead and achieve monthly target.

· Maintain and develop relationships with customers.

· Act as a contact between a company and its existing and potential clients.

· Negotiate the terms of an agreement and close sales.

· Conducting market research to identify new business opportunities.

Requirements:-

· Minimum Qualifications Any Graduate

· 2 to 4 years of Proven experience working as a business development in Offshore IT Services.

· Excellent English Communication Presentation Skills with pleasing personality.

· The ability to work in a fast-paced environment.

· Exceptional negotiation and decision-making skills.

Desired Skills and Experience

· Bid On freelancer, guru, UpWork.

· Lead generation LinkedIn, Xing, AnglList and from other platforms.

· Intermediate in between client and developer.

· Make SRS report for requirement.

· International business development

· Mentor the junior business development executive

· Take ownership for the business growth

The IT sales role is responsible to contact and follow up with leads and potential clients in international markets to convert into clients:

1. Sales to be done by phone and email.

2. Cold calling and closing the deal.

3. The sales executive should generate client interest

4. The sales executive should be able to ensure that this interest is converted into purchases by the client