UX Designer

Key Responsibilities:

• ABAP Development: Design, develop, and implement ABAP programs, reports, forms, and enhancements according to business requirements.

• Interfaces Management: Create and maintain interfaces between SAP and non-SAP systems using technologies such as IDoc, RFC, BAPI, and Web Services.

• BW Development: Work on BW projects, including the extraction, transformation, and loading (ETL) processes. Develop ABAP routines for data modeling and reporting.

• ODP Implementation: Implement and manage Operational Data Provisioning for data extraction and replication, ensuring optimal performance and data integrity.

• Performance Optimization: Analyze existing ABAP code and BW processes for performance bottlenecks and implement improvements.

• Documentation: Prepare technical documentation for all developments and ensure compliance with company standards.

• Collaboration: Work closely with functional teams, business analysts, and stakeholders to understand requirements and deliver effective solutions.

• Support & Troubleshooting: Provide ongoing support for SAP applications, troubleshooting issues and implementing solutions as necessary.

Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Experience:

o Minimum of 4 years of experience in SAP ABAP development.

o Strong experience with SAP interfaces, BW, and ODP.

• Technical Skills:

o Proficient in ABAP programming, including Object-Oriented ABAP.

o Experience with data extraction techniques and data modeling in SAP BW.

o Familiarity with ODP concepts and implementations.

o Knowledge of integration technologies (IDoc, BAPI, RFC, Web Services).

Job Summary:

As a Cloud Architect at organization, you will play a pivotal role in designing, implementing, and maintaining our multi-cloud infrastructure. You will work closely with various teams to ensure our cloud solutions are scalable, secure, and efficient across different cloud providers. Your expertise in multi-cloud strategies, database management, and microservices architecture will be essential to our success.

Key Responsibilities:

• Design and implement scalable, secure, and high-performance cloud architectures across multiple cloud platforms (AWS, Azure, Google Cloud Platform).
• Lead and manage cloud migration projects, ensuring seamless transitions between on-premises and cloud environments.
• Develop and maintain cloud-native solutions leveraging services from various cloud providers.
• Architect and deploy microservices using REST, GraphQL to support our application development needs.
• Collaborate with DevOps and development teams to ensure best practices in continuous integration and deployment (CI/CD).
• Provide guidance on database architecture, including relational and NoSQL databases, ensuring optimal performance and security.
• Implement robust security practices and policies to protect cloud environments and data.
• Design and implement data management strategies, including data governance, data integration, and data security.
• Stay-up-to-date with the latest industry trends and emerging technologies to drive continuous improvement and innovation.
• Troubleshoot and resolve cloud infrastructure issues, ensuring high availability and reliability.
• Optimize cost and performance across different cloud environments.

Qualifications/ Experience & Skills Required:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience: 10 - 15 Years
• Proven experience as a Cloud Architect or in a similar role, with a strong focus on multi-cloud environments.
• Expertise in cloud migration projects, both lift-and-shift and greenfield implementations.
• Strong knowledge of cloud-native solutions and microservices architecture.
• Proficiency in using GraphQL for designing and implementing APIs.
• Solid understanding of database technologies, including SQL, NoSQL, and cloud-based database solutions.
• Experience with DevOps practices and tools, including CI/CD pipelines.
• Excellent problem-solving skills and ability to troubleshoot complex issues.
• Strong communication and collaboration skills, with the ability to work effectively in a team environment.
• Deep understanding of cloud security practices and data protection regulations (e.g., GDPR, HIPAA).
• Experience with data management, including data governance, data integration, and data security.

Preferred Skills:

• Certifications in multiple cloud platforms (e.g., AWS Certified Solutions Architect, Google Certified Professional Cloud Architect, Microsoft Certified: Azure Solutions Architect).
• Experience with containerization technologies (Docker, Kubernetes).
• Familiarity with cloud cost management and optimization tools.

Call Reception and Ticket Logging: Responsible for:

• Ensuring calls are answered professionally
• Ensuring that the relevant information is collected from the customer
• Ensuring that the correct level of priority is agreed with the customer
• The company reference number is provided to customer and customer reference number, where applicable is supplied to the Company
• Ensuring that the ticket is assigned to the correct engineer
• Ensuring that the engineer is aware that there is a new ticket assigned to their queue

SLA Management: Responsible for:

• Ensuring that appropriate attention is paid to P1s
• TPMs engaged immediately for engineer dispatch to the site where applicable
• The customer is forwarded to an engineer for a possible remote fix
• Ensuring that all tickets are managed in line with SLAs

Jeopardy Management: Responsible for:

• Ensuring that the ticket is managed in line with Company’s jeopardy management process

Escalation Management: Responsible for:

• Ensuring that the ticket is escalated appropriately in line with Company’s escalation process
• Provide 1st line escalation to customers and channels (referring to Jeopardy and Escalation Manager)
• Provide 1st line escalation into TPM (referring to Jeopardy and Escalation Manager)
• Responsible for advising Service Centre Manager of any missing information in the knowledge database

Communication Responsible for:

• Customer Communication
• Ensuring that the customer is updated regularly throughout the duration of the ticket
• Ensuring the quality of ticket input is of a high standard
• Ensuring that key internal contacts are advised of any issues
• Responsible for reading, understanding, and complying with Company’s Information Security policies.

FORMAL EDUCATION AND TRAINING

• Educated to an A-level minimum, with higher education qualification (degree or equivalent preferred). Alternatively, relevant and proven Industry experience would be accepted
• Industry or relevant business qualifications and accreditations would be desirable
• Proficiency involved in working in the service industry, with particular emphasis placed on customer focus issues.
• Ability to form close working relationships with the customer community, sub-contractors
• Excellent client-facing communications skills
• A Self-motivated team player with excellent interpersonal skills
• An outgoing individual willing to participate as part of a small and flexible team
• in European languages would be an advantage
• ITIL Foundation / ITIL v3 Foundation
• Overall telecommunications knowledge with an appreciation of the Nortel / Avaya / Genesys / AWS Product Set

Key skills & Experience

• An experienced Communications professional with a broad background in telecommunications at an operational level.
• Recognition of the issues

KEY COMPETENCIES

• Customer Focused
• Relationship Building and Maintenance
• Decision-Making Ability
• Inspiring Communicator
• Initiating Action
• Personal Responsibility

m56 Studios, Bangalore is looking for a UI Designer to join our growing team. We design, develop and operate engaging digital and mobile experiences for global brands, celebrities and media companies. We are looking for a UI Designer to turn ideas into easy-to-use products for our clients. UI Designers responsibilities include taking understanding the visual language, designing graphic elements and building components. To be successful in this role, you should have experience with the relevant design tools. If you also have a portfolio of professional design projects that includes work with web/mobile applications, we'd like to meet you. Ultimately, you will make our product more user-friendly and intuitive to attract and retain customers.

Responsibilities:

• Collaborate with product management, UX and engineering to define and implement innovative solutions for the product direction, visuals and experience
• Execute all visual design stages from hi-fidelity mocks to final hand-off to engineering
• Have a great understanding of visual aesthetics on web and mobile.
• Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks.
• Familiar with the handoff process (e. g. 9Slicing).
• Conduct layout adjustments based on user feedback.

Requirements:

• Proven work experience as a UI Designer or similar role.
• Portfolio of design projects.
• Solid experience in creating UI, graphic design or illustration.
• Proficiency in Photoshop, Illustrator or other visual design and wire-framing tools.
• Excellent visual design skills with sensitivity to user-system interaction.
• Ability to present your designs and sell your solutions to various stakeholders.
• Ability to solve problems creatively and effectively.
• Up-to-date with the latest UI trends, techniques, and technologies.
• Team spirit; strong communication skills to collaborate with various stakeholders.
• Good time-management skills.
• Experience with after effects or 3d would be a good bonus.
• Almost half our products are games, so if you have prior gaming experience then that would be a plus as well.

• Generating leads by identifying Specific Building Material Manufacturers / Suppliers.
• Meeting or exceeding sales goals.
• Negotiating contracts with prospective clients.
• Preparing weekly and monthly reports with respect to a number of calls, meetings & conversions.
• Giving sales presentations to a range of prospective clients.
• Coordinating sales efforts with marketing programs.
• Obtaining deposits and balance of payment from clients.
• Preparing and submitting sales contracts & following up fulfillment.
• Visiting clients and potential clients on a timely basis to ensure Customer Satisfaction & Subscription Renewals.
• Dual Reporting to Magnate + TSB management at regular intervals and/or when called for.

Candidate Pre Requisites & Qualification Criteria.

• Any Bachelors / Masters Degree with Min Exp of 2 years in Corporate Sales.
• Candidates with their Own Vehicle & Laptop will be given preference.
• Strong WiFi Connection at Residence in case of Future Lockdown(s).
• Candidate must be willing to travel Intra State & Inter-State to Unlock Sales Possibilities.
• Candidates from Real Estate / Building Materials / Concept Selling Backgrounds will be given preference.

• Strong proficiency in MySQL database management
• Table design including normalization
• Database backups and recovery is a plus
• Experience with recent versions of MySQL
• Understanding of MySQL’s underlying storage engines, such as InnoDB and MyISAM
• Good Experience with Procedure and events in MySQL
• Experience with replication configuration in MySQL
• Proficient in writing and optimizing SQL statements
• Knowledge of MySQL features, such as its event scheduler
• Knowledge of limitations in MySQL and their workarounds in contrast to other popular relational databases
• Strong MySQL Queries tuning skills
• Write scripts using Shellscript to automate manual administrative tasks
• Maintain backups and perform point-in-time restorations
• Creating tables, alter column, and store procedure.
• Good Experience in Creating index and query optimizing
• Experience in MongoDB to SQL migration