Collections Executive (DRA Certified)

Hiring: OTC Collections Executive

Experience: 1–3 Years

Location: Chennai

Required Skills:

Experience in OTC Collections / Accounts Receivable.

Payment follow-ups and outstanding invoice management.

Good communication and customer-handling skills.

ob Details:

💰 Salary: ₹15,000 – ₹17,000 + Attractive Performance Incentives

🎓 Eligibility: Any Graduate / Diploma / ITI

💼 Experience: Minimum 1 year of experience in NBFC/ Fresher are also welcome

🗣️ Languages: Kannada, Tamil, Telugu, Malayalam

⚡ Joining: Immediate

🎯 Key Responsibilities:

✔️ Handle assigned DPD delinquent loan accounts and ensure timely recoveries.

✔️ Negotiate repayment plans and resolve overdue accounts through effective customer communication.

✔️ Achieve monthly collection and recovery targets while maintaining compliance with company and regulatory guidelines.

✔️ Update collection activities accurately in the CRM and coordinate with internal teams to resolve customer queries.

Key Responsibilities

• Manage assigned B2B customer portfolios and drive timely collection of outstanding/overdue invoices.
• Handle end-to-end O2C, collections, reconciliation, dispute management, and payment research.
• Follow up with international clients through calls and emails and resolve invoice/PO discrepancies.
• Analyze aging reports, payment patterns, credit limits, and account statements.
• Coordinate with Sales, Credit, Operations, and Revenue teams for dispute and invoice resolution.
• Maintain accurate account updates, collection notes, approvals, and documentation.
• Participate in cash calls, client meetings, governance reviews, and process improvement initiatives.
• Achieve defined collection targets, SLAs, and quality standards.

Mandatory Criteria

• 4+ years overall experience with 2+ years in B2B Collections/O2C.
• International Voice & Portfolio Handling – Mandatory.
• Domestic Voice experience not acceptable.
• Excellent communication and analytical skills.
• Comfortable with US shifts and one-way cab facility.
• PF registration with previous organization mandatory.
• Knowledge of Dynamics / Oracle / NetSuite & Advanced Excel is preferred.

Position: Credit Controller/payment collection – Laminates/Plywood Industry

Location: Paharganj, Delhi

Experience: 5–10 Years

Industry: Laminates / Plywood / Building Materials

Job Summary

We are looking for an experienced Credit Controller with 5–10 years of relevant experience in the laminates, plywood, building materials, or allied industry. The candidate will be responsible for managing customer credit, receivables, collections, outstanding payments, and ensuring effective credit control processes.

Key Responsibilities

• Manage and monitor customer outstanding balances and credit limits.
• Follow up with dealers, distributors, retailers, and institutional customers for timely payments.
• Prepare and maintain Ageing Reports, Outstanding Reports and Collection Reports.
• Coordinate with the Sales team regarding customer credit limits and payment issues.
• Evaluate customer creditworthiness and recommend appropriate credit limits.
• Ensure timely collection of overdue payments and minimize bad debts.
• Reconcile customer accounts and resolve payment discrepancies.
• Monitor DSO (Days Sales Outstanding) and improve collection efficiency.
• Handle customer queries related to invoices, credit notes, debit notes and outstanding balances.
• Coordinate with Accounts, Sales, Dispatch and Management teams for smooth order-to-payment cycles.
• Prepare regular MIS reports related to receivables and collections.
• Escalate long-pending and high-risk accounts to management.
• Ensure adherence to company credit policies and payment terms.

Candidate Requirements

• Graduate in Commerce / Finance / Accounting; B.Com preferred.
• 5–10 years of relevant experience in Credit Control / Receivables / Collections.
• Must have experience in Laminates, Plywood, Building Materials or a related industry.
• Strong understanding of dealer/distributor credit and collection processes.
• Good knowledge of MS Excel, particularly ageing, reconciliation and MIS reporting.
• Experience with ERP/accounting software will be preferred.
• Strong follow-up, negotiation and communication skills.
• Good analytical and problem-solving abilities.

mail updated resume with salary details-

email: etalenthire[at]gmail[dot]com

satish: 88O 27 49 743

We are looking for a Telesales Executive to join our team at company. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹19,000 - ₹30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner
• Address customer queries, concerns, and complaints with a problem-solving approach
• Maintain accurate records of customer interactions and follow-ups
• Provide timely and relevant information to customers to resolve their issues
• Work collaboratively with other teams to escalate and resolve complex issues
• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Key Responsibilities

• Manage customer portfolios and follow up on outstanding payments.
• Monitor Accounts Receivable (AR) ageing and overdue invoices.
• Handle customer disputes related to invoices, pricing, taxes, and billing.
• Coordinate with internal teams to resolve payment and invoice issues.
• Track customer payment commitments and maintain accurate records.
• Support account reconciliation and cash application activities.
• Prepare daily, weekly, and monthly reports on collections and disputes.
• Maintain customer records and follow company policies and procedures.

Mandatory Requirements

• Minimum 2 years of overall experience.
• At least 1 years of experience in Dispute Management and/or O2C.
• Experience in B2B Collections and customer portfolio handling.
• International voice process experience is mandatory.
• Graduation is mandatory.
• Good English communication skills.
• Must be comfortable working in US shifts.

Role & Responsibilities

• Lead end-to-end O2C/AR & B2C Collections operations and manage the complete portfolio.
• Manage team performance, productivity, quality, collections, and SLA/KPI targets.
• Handle International Voice Collections, customer escalations, and stakeholder management.
• Monitor ageing, recovery, DSO, cash flow, and outstanding receivables through regular MIS and reporting.
• Drive process improvements, automation, transitions, and operational excellence.
• Collaborate with Finance, Sales, Operations, and other cross-functional teams.
• Coach and develop team members while ensuring process compliance and governance.

Mandatory Requirements

• 10+ years overall experience with 4+ years Team Lead/Managerial experience.
• International Voice + Portfolio Handling – Mandatory.
• 2+ years B2C Collections/O2C experience – Mandatory.
• Domestic Voice experience not acceptable.
• Excellent communication, leadership, analytical, and stakeholder-management skills.
• Comfortable with US shifts and one-way cab facility.
• PF registration with previous organization is mandatory.
• Knowledge of SAP/Oracle/ERP systems preferred.
• Bachelor's degree in Finance/Accounting/Business or related field; MBA preferred.

Job Title: OTC (Order to Cash) – Accounts Receivable

Location: Hyderabad

Experience: 12 Years

Job Description:

We are looking for an experienced OTC professional with strong expertise in Accounts Receivable (AR) and Order-to-Cash processes. The candidate should have hands-on experience managing customer accounts, billing, collections, cash application, reconciliations, and resolving payment discrepancies.

Key Responsibilities:

• Manage end-to-end Order-to-Cash (OTC) operations.
• Handle Accounts Receivable, invoicing, collections, and cash application.
• Perform customer account reconciliations and resolve billing disputes.
• Monitor outstanding payments and overdue invoices.
• Manage accounts receivable reporting and month-end closing activities.
• Coordinate with internal teams and customers to resolve payment issues.
• Identify process improvements to improve collection efficiency.

Mandatory Skills:

• Order to Cash (OTC)
• Accounts Receivable (AR)
• Invoicing and Collections
• Cash Application
• Account Reconciliation

Experience: 12 Years

Location: Hyderabad

Interested candidates can share their updated resume.

Job Title: Telecaller (1+ Years' Experience)

Job Summary: We are looking for a proactive and result-oriented Telecaller with at least 1 year of experience to handle outbound and inbound calls, generate leads, and maintain strong customer relationships.

Key Responsibilities:

• Make outbound calls to potential and existing customers to inform them about products/services.
• Handle inbound inquiries and provide accurate information.
• Generate and qualify leads and schedule follow-ups.
• Maintain a database of customer interactions and update CRM systems regularly.
• Achieve daily/weekly/monthly calling and conversion targets.
• Address customer queries and resolve concerns professionally.
• Coordinate with internal teams for smooth customer handling.

Requirements:

• Minimum 1+ years of experience as a Telecaller or in a similar role.
• Excellent communication in English.
• Ability to handle rejection and remain motivated.
• Basic knowledge of MS Excel/CRM tools.
• Strong convincing and negotiation skills.

OTC (Accounts Receivable) – Job Opening

Experience: 1–3 Years

Location: Hyderabad Only

Relocation: Not Applicable

Key Responsibilities:

• Handle Order to Cash (OTC) and Accounts Receivable activities.
• Manage invoice processing, cash application and collections.
• Perform account reconciliation and resolve payment-related queries.
• Maintain accurate records and support timely closure of AR activities.
• Coordinate with internal teams and customers for issue resolution.

Mandatory Skills:

• Order to Cash (OTC)
• Accounts Receivable (AR)
• Invoice Processing
• Cash Application
• Reconciliation
• Collections / Payment Query Resolution

Candidate Profile:

• 1–3 years of relevant experience in OTC / Accounts Receivable.
• Good communication and analytical skills.
• Willing to work from Hyderabad.