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Client Success Executive
Client Success Executive
YMGrad's logo

Client Success Executive

Yash Mittra's profile picture
Posted by Yash Mittra
1 - 5 yrs
₹3L - ₹4L / yr
Delhi
Skills
Effective communication
English Proficiency
Client Management
Quick learner

About YMGrad

YMGrad is your gateway to studying abroad. We are a rapidly growing new-age social platform with a thriving community of over 300,000+ registered students pursuing international education. At YMGrad, we’re revolutionizing the overseas admissions space by combining expert guidance with a student-first approach. Join us and help shape the future of global citizens.


**Only candidates with excellent English communication skills are requested to apply.


**Experience Required: 1-5 years

** Office timings: 9 AM to 6 PM, Monday through Saturday.


Role Overview

We are seeking a Client Success Executive to join our dynamic and student-centric team. This role is perfect for someone who enjoys interacting with people, solving problems, and ensuring a smooth and positive experience for students throughout their study abroad journey. The ideal candidate will possess excellent communication skills, empathy, and a proactive attitude to deliver outstanding service and guidance. This is a full-time, on-site role, with working hours from Monday to Saturday, 9:00 AM to 6:00 PM.


Key Responsibilities

  • Guide students through the entire study abroad journey — from university selection to application submission.
  • Offer personalized assistance on university shortlisting, loan guidance, visa documentation, and application timelines.
  • Build and maintain strong, trust-based relationships with clients, ensuring a high level of satisfaction.
  • Provide post-service follow-ups to gather feedback and reviews for continuous improvement.


Qualifications and Skills

  • Strong English communication skills — both written and verbal.
  • Empathy, patience, and a customer-oriented mindset.
  • Ability to multitask, stay organized, and manage time effectively in a fast-paced environment.
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About YMGrad

Founded :
2020
Type :
Services
Size :
20-100
Stage :
Bootstrapped

About

Having worked with students from over 55 countries and interviewed a range of professors from various fields, I know exactly what the admissions committee likes to see in their applicants. Now, you can use my secrets to cracking the admissions process and implement it in your applications. Remember, YMGrad forbids any tie-ups with universities for your protection. The services are offered for Bachelor's, Master's (MS, MBA, Finance, Economics, Pharma, Dentistry, etc.), and PhD applicants. We support applications to most countries including but not limited to USA, Canada, Germany, Ireland, UK, Australia, India, and Singapore. To see the charges, you can click on the service, select the currency and other relevant options (if any). Now, accepting cryptocurrency as well! PS: We are now officially the fastest team you will find online. The live chat support is available all the time during working hours to help you with your services, updates, and doubts.
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Shubham Vishwakarma

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