
Hiring : Dynamics CRM Developer Gen AI
Exp - 8+yrs
Location - Pan India
Required Skills & Qualifications
Experience: 8+ years overall; 3+ years across Dynamics 365/Dataverse/Power Platform;
2+ years applied GenAI (Azure AI/OpenAI, Cognitive Search).
Dynamics / Dataverse: Tables, forms, views, BPFs, security roles, solution management; plugins (C#), JS, web resources.
Power Automate: Cloud flows, connection references, error handling, admin controls (DLP, environment, capacity), and governance.
Copilot Extensibility: Building copilots or extending Microsoft Copilot experiences with custom actions/skills, connectors, and prompt-orchestration grounded in Dataverse/Azure Search.
Azure AI & Search: Azure OpenAI (GPT/embeddings), Cognitive/Vector Search, embedding strategies, chunking, hybrid/semantic search, and RAG patterns.
Integration: REST/Graph APIs, Azure Functions, Logic Apps, Eventing (Service Bus/Queues), OAuth2/AAD.
DevOps & ALM: Git/Azure DevOps, CI/CD for solutions and infrastructure (Bicep/ARM/Terraform good to have), release gates, secrets management.
Security & Compliance: RBAC, Managed Identity, Key Vault, data loss prevention, content filters/guardrails.
Key Responsibilities:
Solution Design & Delivery
Architect and implement AI-enabled apps using Dataverse, Model-Driven/Canvas Apps, and Power Automate with robust governance and environment strategies.
Build Copilot extensions (e.g., custom skills, plugins, connectors, prompts, grounding with Dataverse/Azure Search) to automate workflows and enhance user productivity.
Integrate Azure OpenAI Service / Azure AI Foundry models for summarization, classification, RAG, and copilots; implement guardrails, content filters, and prompt-engineering patterns.
Implement RAG pipelines using Azure Cognitive Search / Vector Search, embeddings, chunking, and grounding with enterprise data (SharePoint, Dataverse, Blob, SQL).
Dynamics 365 / Dataverse
Configure entities/tables, relationships, BPFs, business rules, and security roles; ensure least-privilege access and compliant data boundaries.
Implement server-side logic (plugins, custom actions), client scripting (JavaScript), and web resources where required.
Validate and optimize solution layering, ALM, and environment promotion (DEV/UAT/PROD).
Power Automate & Admin Controls
Design resilient cloud flows with retry/exceptions, idempotency, and throttling strategies; govern DLP policies, environment strategies, and connection references.
Build/maintain custom connectors for internal/external systems (Graph, Dynamics, Azure Functions, REST).
Azure AI & Integrations
Develop Azure Functions / Logic Apps for integration and orchestration; secure with Managed Identity and Key Vault.
Configure Cognitive Search indexers, skillsets, and vector stores; implement semantic ranking and hybrid search.
Instrument solutions with Azure Monitor / App Insights for telemetry, cost governance, safety events, and performance.
Quality, Security & Compliance
Enforce secure coding, data residency, PII handling, content safety, and RBAC across resources.
Create test strategies (unit, integration, functional), golden datasets/prompts, and evaluate LLM quality metrics (groundedness, precision/recall for RAG, hallucination rate).
Contribute to documentation, runbooks, and user enablement for AI features.

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