Client Servicing Executive

Job description

Job Title: Business Development Executive (Antivirus/Cyber Security/ End Point Security/ MDM)

Location: Ahmedabad, Baroda, Rajkot.

Responsibilities:

Distribute IT Network Security Products, Endpoint Security, DLP, Software, Desktop/Laptop sales, and Networking Products through Channel Partners.

Identify and pursue new business opportunities in the assigned region.

Conduct market research to understand industry trends and competitor activities.

Achieve sales targets and contribute to the overall growth of the business.

Collaborate with internal teams to develop effective sales strategies.

Provide excellent customer service and address client needs.

Prepare and deliver presentations to prospective clients.

Requirements:

Proven experience in business development or sales.

Strong communication and negotiation skills.

Knowledge of the local market in Ahmedabad, Baroda, and Rajkot.

Ability to work independently and as part of a team.

Results-oriented with a focus on achieving sales targets.

Qualifications :

- Graduate/BE/BSc.IT/BCA.

- Minimum 4 years of experience in IT Channel Network Distributing products and solutions.

Salary Range : Best in the Industry

Job Types: Full-time, Permanent

Watch Your Health is seeking a highly motivated and experienced Claim Process Executive with Health Insurance background, to join our team. The ideal candidate will have experience in the health insurance industry and a passion for helping customers find the right health coverage.

• CRM implants for claim support at client location
• Resolve customer queries on policy coverage and health claim processes
• Facilitate to drive claims app for submission and tracking of claims by employees
• Respond to employee calls and emails as a direct SPOC allocated to specific corporates
• Collect and dispatch claim documents as per corporate requirement
• Coordinate with internal claims units at IL to ensure seamless cashless and priority processing.
• Stay up-to-date with health insurance regulations and policies to ensure accurate information and adherence to industry standards.

Maintain the confidentiality of sensitive data and adhere to data protection guidelines.

Good English communication is compulsory

Company: ICICI Lombard.

Experience : 1.5 years of experience in Health Insurance Industry

Qualification : Graduation

Location : Mumbai

Job Type: Full-time

Pay: ₹19,000.00 - ₹21,000.00 per month

Benefits:

• Paid time off
• Provident Fund

Role Description

This is a full-time on-site role for a Sales Executive at Sunra Soft Tech Private Limted in Pune. The Sales Executive will be responsible for developing and implementing sales strategies, identifying new business opportunities, building and maintaining client relationships, and achieving sales targets.

Qualifications

Sales and Business Development skills

Excellent communication and negotiation skills

Customer relationship management

Strong problem-solving and decision-making abilities

Experience in the IT industry is a plus

Bachelor's degree in Business Administration or related field

Job Description:

We are looking for a dedicated and enthusiastic Customer Support Executive / Customer Service Representative to join our team. The ideal candidate should be passionate about customer service, possess strong communication skills, and have a keen eye for detail. Whether you're a seasoned professional or a fresh graduate eager to jumpstart your career, we welcome you to apply!

Key Responsibilities:

📞 Customer Support:

👉🏻 Provide exceptional customer service through email, WhatsApp, calls, and chatbots.

👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.

👉🏻 Assist customers with product information, order status, and other related queries.

📲 Communication:

👉🏻 Maintain positive and professional behavior with customers at all times.

👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.

👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.

😇 Issue Resolution:

👉🏻 Identify and resolve customer issues efficiently.

👉🏻 Escalate complex issues to the appropriate departments when necessary.

👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.

🛒 Order Management:

👉🏻 Assist customers with order placements, modifications, and cancellations.

👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.

👉🏻 Handle product returns, exchanges, and refunds as per company policies.

✍🏻 Product Knowledge:

👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.

👉🏻 Provide accurate information to customers about product features, benefits, and usage.

Requirements:

🖥 Technical Skills:

👉🏻 Familiarity with customer service tools and software.

👉🏻 Basic knowledge of CRM systems.

👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.

👩‍💼Experience:

👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).

👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).

👨‍💼Personal Attributes:

👉🏻 Strong problem-solving skills.

👉🏻 Ability to work independently and as part of a team.

👉🏻 High level of integrity and professionalism.

👉🏻 Patience and empathy in dealing with customer concerns.

How to Apply:

Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8 

We look forward to welcoming a new member to our dynamic team!

Oversee the sales process to attract new clients.

Work with senior team members to identify and manage risks.

Maintain fruitful relationships with clients and address their needs effectively.

Prepare and deliver pitches to potential investors.

Foster a collaborative environment within the organization.

Transfer call to the supervisor after initial explanation.

SKILLS:

Excellent spoken English.

Both Graduate/Undergraduate may apply.

Ability to develop good relationships with current and potential clients.

Excellent communication skills.

Knowledge of productivity tools and software.

Ready to work in Nightshift.

Job brief:-

We are looking for an HR Executive to manage our company’s recruiting, learning and development and employee performance programs.

HR Executive responsibilities include creating referral programs, updating HR policies and overseeing our hiring processes. To be successful in this role, you should have an extensive background in Human Resources departments and thorough knowledge of labor legislation.

Ultimately, you will make strategic decisions for our company so that we hire, develop and retain qualified employees.

Responsibilities

• Design compensation and benefits packages
• Implement performance review procedures (e.g. quarterly/annual and 360° evaluations)
• Develop fair HR policies and ensure employees understand and comply with them
• Implement effective sourcing, screening and interviewing techniques
• Assess training needs and coordinate learning and development initiatives for all employees
• Monitor HR department’s budget
• Act as the point of contact regarding labor legislation issues
• Manage employees’ grievances
• Create and run referral bonus programs
• Review current HR technology and recommend more effective software (including HRIS and ATS)
• Measure employee retention and turnover rates
• Oversee daily operations of the HR department

Requirements and skills

• Proven work experience as an HR Executive.
• Familiarity with Human Resources Management Systems and Applicant Tracking Systems
• Experience with full-cycle recruiting
• Good knowledge of labor legislation (particularly employment contracts, employee leaves and insurance)
• Demonstrable leadership abilities
• Solid communication skills

Job involves
Client Coordinator: Onboarding and manage brands, insurance and ecommerce companies requiring aftersales waranty support services. 

Partner Coordinator: Onbaording and manage service partners. Assign tasks/ claims and get them executed through partner network.

• Responsible for advising clients in the areas relating to Company registration, GST registrations, tax services, and corporate filings, etc.
• Responsible for client Handling across the globe and able to Close the Loop.
• Must be capable of engaging with the clients on multiple communications channels and be one point of contact for any quires. 
• Convert prospective leads into sales and explore opportunities for up-selling and cross-sales
• Develop contacts and build good Business Relations with Clients. And to ensure minimum refunds and maximum Positive Feedbacks. 

Our growing company is in need of an experienced and resourceful Business Development Executive to develop and implement growth opportunities in existing and new markets. 

We're searching for professionals that have a solid track record of creating long-term value for organizations. 

- First and foremost, we- re looking for a leader who understands how to leverage real data and capitalize on business trends and opportunities. 

- Candidates should have strong communication and leadership skills, as well as the ability to manage a diverse team in an evolving industry landscape. Successful applicants should also be willing to travel.

- Oversee the sales process to attract new clients.

- Work with senior team members to identify and manage risks.

- Maintain fruitful relationships with clients and address their needs effectively.

- Research and identify new market opportunities.

- Prepare and deliver pitches to potential clients.