Client Servicing Executive

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BUSINESS DEVELOPMENT EXECUTIVE
About the Role
We are looking for a dynamic, results-driven Business Development Professional to join our growing team. The ideal candidate will be responsible for identifying new business opportunities, building strong client relationships, and driving revenue growth. This role demands a proactive individual with excellent communication abilities and a passion for achieving targets.
Key Responsibilities
- Client Relationship Management: Build, maintain, and nurture long-term relationships with prospective and existing clients.
- Presentations & Pitching: Prepare and deliver compelling business presentations, proposals, and product/service demonstrations to potential clients.
- Market Research & Analysis: Conduct thorough market research to identify trends, competitor activities, and potential areas for business expansion.
- Reporting & Documentation: Maintain accurate records of activities projects, client interactions, and pipeline status; prepare regular reports for senior management.
- Networking & Events: Represent the company at industry events, conferences, trade shows, and networking forums.
Required Skills & Qualifications
Area
Requirement
Education
Bachelor's Degree in Business Administration, Marketing, Management, or a related field
Experience
0–3 years of experience in Business Development, Sales, or a related role (freshers with exceptional skills may apply)
Language
Proficiency in English (spoken & written) is mandatory
Communication
Excellent verbal and written communication skills
Presentation Skills
Strong ability to create and deliver impactful presentations
MS Office
Proficiency in MS Word, MS Excel, MS PowerPoint, and MS Outlook
We are seeking a Patient support service - Voice to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Handle inbound and outbound calls related to healthcare services.
- Service customers seeking support with their monthly healthy benefit package.
- This monthly benefit can be used in pharmacies and is present on a card to be used for over-the-counter medications such as cold/flu and nutritional supplements.
- Customers will seek help with replacement cards, balance checks, and contact information updates.
- Successful associates can distinguish varying levels of customer complexity & communicate effectively.
- Ensure compliance with HIPAA and other healthcare regulations.
- Resolve customer queries efficiently while maintaining professionalism.
- Maintain records of patient interactions and escalate complex cases when needed.
Required Skills:
- Strong verbal and written communication skills.
- Ability to handle customer inquiries with empathy and professionalism.
- Basic knowledge of healthcare processes and medical terminologies (preferred).
- Problem-solving and multitasking abilities.
- Cognitive and Behavioral Assessment: Traitify – Medium or High
- Language Proficiency: Emmersion – B1 CEFR score
- Typing Test: 25 WPM at 95% accuracy
- Familiarity with CRM software or call center tools (a plus).
Educational Qualification:
- Bachelor’s degree in any field.
Introduction:
Reconect.ai is a cutting-edge technology company headquartered in Bengaluru, pioneering the use of advanced AI to transform the debt collection industry. Our B2B SaaS platform leverages AI-driven strategies to streamline the entire debt collection process, enhancing operational efficiency and customer experience for financial institutions.
We are looking for a highly motivated and ambitious Sales Development Representative (SDR) with 3+ years of experience in SaaS sales. The SDR will play a crucial role in driving our sales growth and expanding our market presence by generating qualified leads and nurturing prospects through the early stages of the sales funnel.
Key Responsibilities:
- Conduct targeted outbound prospecting efforts to identify and qualify leads through multiple channels, including cold calling, email campaigns, LinkedIn outreach, and industry events.
- Research and identify key decision-makers within financial institutions; understand their pain points and business objectives related to customer engagement, automation, and digital transformation.
- Engage prospects in meaningful conversations to uncover specific challenges and position Reconect.ai’s solutions as the right fit.
- Collaborate closely with the sales team to ensure smooth handoff of qualified leads and maintain strong pipeline momentum.
- Conduct timely follow-ups with leads, schedule appointments, and coordinate meetings between prospects and the sales team.
- Actively participate in sales meetings, contribute insights to sales strategies, and share feedback from prospects to help refine product positioning and marketing initiatives.
Qualifications
- 3+ years of experience in SaaS sales or a similar role, preferably in debt collection, banking, and financial services.
- Proven track record of achieving or exceeding sales targets and generating qualified leads.
- Strong communication and interpersonal skills, with the ability to build rapport and establish lasting relationships with prospects.
- Excellent phone etiquette and active listening skills to understand customer needs and tailor messaging accordingly.
- Self-motivated and driven to succeed, with a competitive mindset and the ability to thrive in a fast-paced sales environment.
- Familiarity with CRM software and sales tools is a plus.
- Solid organizational and time management skills to prioritize tasks and manage multiple leads effectively.
Why Join Us?
- Be part of a fast-growing AI company transforming the debt collection space.
- Work with a collaborative and driven team that values innovation and growth.
- Gain exposure to leading-edge AI and SaaS solutions that are redefining customer engagement.
● 1-2 years in outbound focused sales position desired; customer-oriented background
required (sales, support, customer service) in B2B preferably
● Bachelor’s degree in business, marketing, or related field
● Excellent communication and interpersonal skills
● The ability to generate leads independently.
● Willingness to learn and apply the fundamentals of the MEDDIC Sales process approach
● Great to have-Artificial Intelligence, Machine Learning and/or Computer Vision
● Knowledge of the AI industry and emerging technologies
ROLES AND RESPONSIBILITIES
● Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap and major product releases. Create buy-in for the product roadmap with internal and external stakeholders.
● Open to discuss the requirement with the client over a call/ in person meeting.
● Develop high quality BRD's and effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget.
● Coordinate with multiple stakeholders , including customer service teams, UX designers, and engineers, to share timelines and deliver the client requirement/ product features within the shared timelines.
● Daily standup with various teams to track the progress.
● To oversee the development and improvement of customer service products or platforms within an organization
● Execute on the existing roadmap and contribute towards shaping the long-term strategy for CS self-service products.
● Creating and maintaining a product roadmap that outlines the vision, goals, and timeline for the development and enhancement of customer service products.
● Effectively communicating product updates, progress, and milestones to internal stakeholders, executives, and customers, ensuring transparency and alignment throughout the organization.
About the company:Out Client is Entertainment Network (ENIL), owns 73 frequencies and is advertising partner for another 3, across 63 cities, making it India’s largest private FM radio broadcaster
Requriment:
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· To ensure revenue generation for the company · Making sales calls Ø Preparing client proposals &presentations Ø Plan weekly sales cycle by doing account mining of the allocated accounts through client meetings accordingly Ø Preparing sales related reports including daily call reports, weekly reports, sales projection report, monthly sales plan etc. Ø Maintain strong relationships with clients and agencies in the person’s portfolio · Market Information Ø Conducting competition tracking and monitoring on frequent basis Ø Understand in detail about client spends at a brand level and then develop Go to Market approach Ø To look at broader perspective, think through ideas and create solutions for clients via upselling & cross selling of various properties Ø Media Tracking to generate prospects · Follow up and ensure that monies are collected on time including sending appropriate reminders to clients and agencies for payment
TECHNICAL SKILLS & QUALIFICATION REQUIRED: · UG/PGDM
PERSONAL ATTRIBUTES: · Collaboration · Ability to work under pressure · Adaptability · Strong branding focus · Good Communication Skills · Understanding of local market & language is mandatory · Must be willing to travel locally for client meetings
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Freelance.
● Should be comfortable in client interaction.
● Candidates should know to write proposals for projects.
● Should have prior experience in software or Web Development
Company.
● Make cold calls to explore new business opportunities and interact with
clients
Catalyst IQ is an exclusive global community of CXOs from leading companies across industries. We help new-age company leaders develop economies of scale by catalyzing their respective organization's growth. Catalyst IQ helps start-ups and corporations solve their concurrent business challenges which include - Fund Raising, Leadership Hiring, and Business Development through Strategic Collaborations.
Job Description
Catalyst IQ is seeking a Key Account Manager to join our team. The ideal candidate would act as a bridge between the high-end clients that Catalyst IQ works with, which includes start-ups and unicorns, and the founders & the recruitment team.
Role Responsibilities
Talking with the senior leadership of all the clients to thoroughly understand their
vision, their requirements & challenges in sourcing a particular role.
Working with the co-founders to build up & execute sourcing strategies that the
recruitment team would work upon for each role.
Managing the recruitment team, coordinating with the clients on a day-to-day level, and
handling the complete lifecycle of a candidate from the time when a candidate was sourced to when it accepts the offer.
Helping the recruiters understand the role in-depth, the sourcing strategy, and the selling points of a company. This also involves talking to candidates at times as well to do a thorough hygiene check and to better sell the role.
Managing all the tracking sheets & dashboards to have a more data-driven approach towards clients and the team.
Role Requirements
1+ years of experience in the HR vertical.
A hustler who is highly meticulous with a problem-solving mindset.
A data-driven person with intermediate experience of using Google Sheets.
Excellent in verbal communication & email writing.
A good listener with a strong presence of mind.
Prior experience in managing internal teams/clients would be a plus.
Business Development Associate (BDA)
Description: You will start your journey at BYJU’S as an individual contributor working in a team to introduce and showcase the unique way in which BYJU’S-The Learning App help students learn better. You will also be responsible for mentoring these students and will play a role in their learning journey. Your key role will be to connect with students and parents across the country about one of the world’s most loved learning apps and how it will help students learn not just for exams, but way beyond.
This is an individual contributor role in an employee-oriented, high performance environment that emphasizes on spreading the BYJU’s unique way of learning in your city. Your role will start with contacting potential customers (parents and students) to set up meetings, counsel the students on learning pedagogies and the BYJU’s personalised learning journey. You will be working 5 days a week with Mondays and Tuesdays being week-off. This hybrid model of sales will give you an exposure to the best of inside-sales and direct-sales. Please download the BYJU’s Learning App to understand the magic of the BYJU’s courses which has been widely accepted not just across thousands of towns in India but by millions of users across the globe. We look forward to having you on board Team BYJU’s. All the best!
Business Development Associate - Direct Sales (On-Field Profile)
- Sector: Sales
- Locations: Across India
- Working Days:5 days work week (Saturday and Sunday Mandatory working)
- CTC: Rs. 10 Lakhs per annum (Rs.7 Lakhs per annum as Fixed pay and Rs. 3 Lakhs per annum as Incentive Pay) (Post Training)
- Rs. 5 Lakhs per annum ( Rs.3 Lakhs per annum as Fixed pay and Rs. 2 Lakhs per annum as Incentive Pay) During the Training program of 2 months
Business Development Associate - Inside Sales (Office Profile)
- Sector: Sales
- Location: Bangalore, India
- Working Days: 5 days work week (Saturday and Sunday Mandatory working)
- CTC: Rs. 8 Lakhs per annum (Rs.5 Lakhs per annum as Fixed pay and Rs. 3 Lakhs per annum as Incentive Pay) (Post Training)
- Rs.5 Lakhs per annum ( Rs.3 Lakhs per annum as Fixed pay and Rs. 2 Lakhs per annum as Incentive Pay) During the Training program of 2 months
Good to have:
- Highly effective communication
- Strong conviction
- High energy and enthusiasm
- Prior experience in sales and business development is an add-on
- Good grasp of school curriculum and learning












