Client Servicing Executive

at Sunday Mobility (DoPoints Marketing Services Pvt. Ltd.)

Posted by Rutuja Acharekar

Play a mission-critical role in transforming 'Finance team' to become a 'Finance Intelligence Team' for a Business. You'll be generating leads for a global SaaS Product that has helped hundreds of businesses have their finance teams gain complete insight into spend data by automating the flow of capital within the organization. Who we are looking for: ++ Great problem-solving skills, taking a consultative approach to find the best solution ++ Excellent verbal & written communication skills. You can explain complex issues in + You have demonstrated excellence in customer acquisition. + You are a self-starter that anticipates requests and doesn’t need a lot of oversight. simple terms and adapt your tone to different users + Comfortable giving presentations to groups of any size Responsibilities: + Qualifying and disqualifying inbound leads in a high-volume environment using calls, emails, and LinkedIn inmails. + Representing our brand as the first point of contact with C-level executives, decision makers, and influencers. + Building credibility and value in our solution through strategic research and preparation. + Innovating lead generation processes by taking part in executive leadership meetings. + Building and maintaining a 3x rolling pipeline in the Mid-Market business (300 to 3000 employees) + Convert cold calls | emails to warm conversations and opportunities in rapid cycles. + Achieving your target and helping build a system that consistently hits quotas. Why we think you'll love it here: + You’ll work alongside amazing, high-performing colleagues + Fast career growth, impact, and progression - Lead Generation is critical to us and this will be a masterclass for the same WE EMPHASIZE CULTURE AND LOOK FOR PEOPLE THAT SHARE OUR VALUES. Our Heart is in the Work: We work exclusively with individuals who are passionate about innovation and the company we’re building Teamwork Wins Championships: If one of us is has a problem, we all have a problem Magic Not Sausage: We jump through hoops to deliver only spectacular experiences for our clients Think Like an Owner: Everyone is an owner of this company and is proactive in identifying what needs to be done and taking action Run Towards Criticism: We seek constant improvement of ourselves and our products.

- Excellent Communication Skills - MS Office knowledge (Mainly into MS Excel) - Min. 1 year experience in handling operations - Fleet Management experience is an added advantage. - Planning and execution of new ideas to increase the revenue growth - Able to take challenge and perform star excellent. - Able to work under pressure.

Desired Skills/Experience • Should have 2 – 4 years of experience preferable in logistics, Operations or FMCG • You have good business acumen and strong support knowledge: understanding what is really happening and being able to accurately diagnose situations and process contingency plans • You have good communication and organization skills • Strong Knowledge of Quality Principles • Functional experience Drive improvement initiatives through teams • Experience on driving automation projects. (Preferably not limiting to opportunity identification) • Team leading experience • Build Marketing Strategies. • Working with Vendors, promoters and involve in negotiation. If this sounds like the perfect opportunity for you, get in touch with us. We can’t wait to hear from you!

Should be local to Bangalore, Multi-linguist is highly preferred. Roles & Responsibilities: 1. Office operations - Oversee day to day functioning of office operations such as opening and closing hours protocols, allocation of tasks to the support team, smooth functioning of all office equipment and infrastructure - Lights, ACs , Internet, furniture , IT equipment, pantry services, Housekeeping services and general upkeep of office premises. Ensuring office readiness for executive meetings, interviews 2. Office operations - Plan the deployment of resources for weekend operations for 24x7 support, ensure all IT infrastructure, logistics, F&B services, meeting & greeting, Housekeeping services are planned ahead of the weekend sessions to ensure smooth functioning of office. 3. Vendor management Manage various facets of the business - Hotels & restaurants, Pest control , AC , Carpentry, Stationery, F&B, corporate gifting, AV ( local and domestic travel & logistics). 4. Hospitality operations - Logistics & boarding /lodging - Partner with leading hotels & serviced apartment operators and work on pre negotiated rate contracts for room nights for outstation faculty, coordination of airport transfers , Hosting important guests and visitors, overseas faculty. 5. Crisis and Emergencies - Ensure that you are always available in the event of Office crisis and emergencies such as fire, electrical breakdowns etc. 6. Maintaining approvals from concern authorities and Coordinating with finance and Acccounts Team.

Roles and Responsibilities - 1. Assist in drafting content for offline and digital advertising communication 2. Must adhere to the brand language and understand the target audience 3. You will help the brand and marketing teams communicate the benefits of our products and services in the best possible way 4. Will be working closely with the design team to bring out the best creative output for successful marketing campaigns You're a great fit, if - 1. You are creative and can pen down shot form content in no time 2. You have a great command of English language & know your prepositions and articles perfectly 3. Highly active to keep pace with the deadlines 4. Bonus points if you're multi-lingual

Recruitment has been a weird problem. While companies complain they can't get good talent, there are hordes of talented professionals who are unable to easily find their next big opportunity. At CutShort, we are building an intelligent and tech-enabled platform that removes noise and connects these two sides seamlessly. More than 4000 companies have used our platform to hire 3x more people in 1/3rd the time and professionals get a great experience that just works. Role As a Product Evangelist, you will engage with our B2B users and evangelize our solution with them to solve their pain points. From opening to closure, you will own the entire user experience funnel. Required: 1. You will need to seamlessly switch your channels - emails, texts, WhatsApps, phone, skype etc. 2. You need to be a patient listener and convincing communicator to be successful in this role. 3. Desirable - product thinking and startup experience. Interested? Let's talk!

Spocket is a Canada based B2B E-commerce startup. We are looking for talented and experienced individuals to join our India team. This will be a full-time role and you will have to work out of our WeWork office in Thane. Spocket has been consistently achieving great standards with customer communication and has built a strong community of entrepreneurs through proactive interaction. Our success as a startup runs linear to the success of our customers- and your role at Spocket will be focused on providing excellent service to our customers. You will be responsible for handling the entirety of customer and lead queries, concerns and communication. A huge chunk of the customer experience on Spocket relies on the quality of customer support offered- so we expect people with great communication skills and fluency in English. We are a small team looking for self-starters who can onboard quickly, and stand firm under pressure. You will also be responsible for helping track customer expectations, pain points and requests. There will be no shortage of opportunity to learn and grow as we continue to build the company in the coming months and years. Grab the chance to become Spocket's customer support agent and help build an awesome platform for over 20,000 online retailers that we are currently serve! We're excited to have you because you will.. - Handle customer queries effectively and quickly - Will be able to operate under pressure, with hundreds of messages requiring responses per day - Proactively reach out to different segments of users to improve their experience on the platform - Build relationships with the customers based on trust and mutual support - Identify and track issues that customers reach out to you about - Provide the team with user insights that can be converted to applicable improvements - You love talking with people and enjoy helping them out - Be a medium for the brand voice and tone Create happy customers We're excited to have you because you have - 2 or more years of experience handling customer support for a tech startup. (Very important) - Flawless communication skills - Excellent in written and spoken English (Must have) - Hunger for a fast-paced environment with constant change - A penchant for helping people - The ability to cope with challenging situations The capacity to grasp quickly and self-learn

Account Managers for Enterprise Level Customers in over 30 countries for a leading SaaS product. Excellent English as well as analytical skills are required. Send in your resume for more details.

• Connecting with students internationally assisting them with their queries • Communication with global clients & accommodation providers • Understanding key requirements of the students and providing End to End support • Building Rapport with clients through friendly, engaging communication. • Using various social media platforms for communication/networking • Lead generation initiatives to convert them to bookings • Following up with students for any assistance required as part of the association

Roles and Responsibilities: -Managing Customer Lifecycle Management post sales -Working closely with the marketing team in order to optimize the acquisition, engagement, and retention of customers. -Guide new customers through the configuration and implementation of product -Explore what success means to the customer and ensure that they reach their goals -Responsible to show value to the customer so that they renew and upgrade license -Develop feedback funnel and passing customer feedback to the engineering team to set the future direction of product development -Responsible to deliver customized demos as per the specific requirements of the customer You should be: -Customer-obsessed and a hustler -Very polished and good communication skills -Street-smart attitude and highly motivated -Highly accountable and responsible -College and grades is not a selection criteria as long as you are sincere and hungry to learn Skills: Customer Relationship Management, Communication Skills, Self Starter / Self Motivated, Influencing Skills, Ownership, And Accountability