Client Servicing Executive

At Crystal Group, we’re looking for a detail-oriented and proactive Administrative Executive / Executive Assistant who can ensure smooth day-to-day administrative operations, strong coordination, and accurate documentation. If you’re organized, dependable, and enjoy managing multiple responsibilities with precision, this role could be a great fit.

Role Overview

This role is responsible for managing travel arrangements, routine administrative work, payments, inventory control, and record maintenance. The position plays a key role in ensuring cost efficiency, timely coordination, and error-free administrative processes.

Key Responsibilities

-Travel Coordination & Cost Control

Manage end-to-end travel arrangements for staff and technicians, including flight, train, and hotel bookings, ensuring accuracy, cost efficiency, and timely communication of confirmed travel details.

-Administrative Operations & Payment Processing

Handle routine administrative activities including petty cash, credit card entries (CEO/JMD), and timely processing of payments, ensuring accuracy, proper documentation, and adherence to approvals.

-Inventory Control & Vendor Coordination

Oversee office stationery inventory by maintaining optimal stock levels, preventing excess or obsolete items, raising timely indents, and coordinating effectively with vendors and service providers.

-Records Management, Reporting & Coordination

Maintain organized, retrievable administrative records, ensure proper documentation and labeling, coordinate interviews and internal requirements, and submit accurate weekly administrative reports on time.

Key Skills & Competencies

Strong coordination and organizational skills

High attention to detail and accuracy

Basic accounting and documentation knowledge

Vendor and service provider coordination skills

Ability to manage multiple tasks efficiently

Performance Expectations

Error-free travel bookings

Timely and accurate payment processing

Effective inventory control with no stock-outs

Well-organized records and timely reporting

Key Responsibilities

• Oversee the end-to-end execution of web and mobile app development projects.
• Manage project scope, schedule, and delivery — ensuring milestones are achieved within deadlines and budgets.
• Coordinate between clients, developers, designers, and QA teams to ensure clarity and smooth communication.
• Define project requirements, sprint plans, and resource allocation using Agile or Scrum methodologies.
• Conduct regular status meetings, performance tracking, and progress reporting.
• Identify project risks, dependencies, and blockers, and develop proactive solutions.
• Maintain high levels of client satisfaction through transparency and consistent project updates.
• Collaborate with leadership to enhance project processes and overall delivery efficiency.

Required Skills & Experience

3–8 years of experience in project management within a software or digital agency environment.

Strong understanding of web and mobile app development life cycles.

Experience with Agile, Scrum, or Kanban methodologies.

Familiarity with project management tools like Jira, Trello, ClickUp, or Asana.

Excellent communication, leadership, and stakeholder management skills.

Ability to translate technical concepts into business-friendly language.

Knowledge of frontend (React, Next.js), backend (Node.js, Django), or mobile (Flutter, React Native) technologies is a plus.

Proven ability to handle multiple projects simultaneously with attention to detail and deadlines.

Preferred Qualifications

PMP, PRINCE2, or Agile certification preferred but not mandatory.

Prior experience managing offshore or remote teams.

Exposure to SaaS, AI-powered, or enterprise software projects.

Notice Period: Immediate

Shift Timings: Day Shift

Work Type: On Site

No. of Openings: 600

Salary: ₹16,500 – ₹17,500 per month

Languages Required: English and Hindi

Skills Required: MS Excel, Calling, Communication

Experience: 0 – 3 years

Qualification: Graduation (10 + 2 + 3)

Age Limit: 18 – 30 years

Job Description

Are you passionate about customer service and sales?

Are you looking to kickstart your career in a thriving, growth-focused environment?

If yes, Axis BPO Process invites you to join our team as a Tele Sales - Customer Care Executive!

This is an exciting opportunity for fresh graduates and experienced professionals alike to grow in a dynamic and supportive workplace. As part of our team, you will:

• Handle Inbound Calls:
• Deliver personalized and effective assistance to customers by addressing inquiries, resolving issues, and ensuring complete satisfaction.
• Cross-Sell Products and Services:
• Identify customer needs and offer tailored product and service solutions to maximize value for the customer and boost revenue.
• Maintain Accurate Records:
• Ensure that all customer interactions and transactions are meticulously documented for tracking progress and improving service quality.
• Follow Company Policies:
• Uphold the highest standards of professionalism by adhering to all company policies and procedures regarding customer care and sales.

Why Join Axis BPO Process?

✅ Immediate joining opportunity

✅ Day shift and comfortable work timings

✅ Build strong skills in customer management and sales techniques

✅ Learn from an experienced, supportive, and collaborative team

✅ Steady career growth with one of the fastest-growing BPOs

If you are enthusiastic about delivering exceptional customer experiences, have excellent communication skills in English and Hindi, and enjoy working in a results-driven environment — this role is for you!

Take the first step towards an exciting career with Axis BPO Process.

Apply today and be a part of our success story!

Responsibilities:

● Promote and sell our products to new and existing customers through effective sales techniques, presentations, and demonstrations.

● Build and maintain strong relationships with clients, understanding their business requirements, and providing solutions to meet their needs.

● Achieve sales targets and objectives by proactively prospecting and closing sales deals.

● Collaborate with the other GTM teams to develop and implement sales strategies, including pricing, discounts, and promotions, to drive revenue growth.

● Keep abreast of product knowledge, industry trends, and competitors to effectively communicate value propositions and differentiate our offerings.

● Prepare and deliver sales proposals, quotes, and contracts, ensuring accuracy and timely follow-up to secure customer commitment.

● Provide regular reports and updates on sales activities, including pipeline status, sales forecasts, and customer feedback.

● Attend industry events, trade shows, and conferences to network with potential clients and promote our products or services.

● Collaborate with the customer service team to address customer inquiries, resolve issues, and ensure high customer satisfaction.

Position: Business Development Associate

Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote)

Company: JNJ Technologies & Services LLP - https://www.jnjtechnologies.co.in/

Location: Vijayawada, Andhra Pradesh

Language: English & Hindi

Salary: 2.4 LPA to 3.6 LPA

About Us:

JNJ Technologies & Services is a dynamic and rapidly growing technology solutions provider specializing in [ Auto Services plans Pan India ]. We pride ourselves on delivering innovative and tailored solutions to meet the unique needs of our clients, ranging from small businesses to large enterprises.

Job Description:

As a Sales Executive at JNJ Technologies & Services, you will play a crucial role in driving our company’s growth and success through proactive sales strategies and exceptional customer relationship management. You will be responsible for identifying new business opportunities, cultivating relationships with prospects, and negotiating contracts to achieve sales targets. Your ability to understand client needs and effectively communicate the value of our solutions will be key to your success in this role.

Responsibilities:

- Identify and develop new business opportunities through networking, cold calling, and other lead generation strategies.

- Build and maintain strong, long-lasting customer relationships with key decision-makers and influencers.

- Understand client needs and requirements, and effectively communicate how our solutions can meet those needs.

- Collaborate with the technical team to propose solutions that align with client objectives and requirements.

- Prepare and present proposals, quotes, and contracts to prospective clients.

- Negotiate terms and close sales to achieve quarterly and annual revenue targets.

- Track and report sales activities and outcomes using our CRM system.

- Stay up-to-date with industry trends, competitive landscape, and market conditions.

Requirements:

- Proven experience as a Sales Executive or relevant role, preferably in Sales 

- Demonstrated ability to achieve sales targets and drive revenue growth.

- Strong communication, negotiation, and interpersonal skills.

- Excellent organizational skills and attention to detail.

- Self-motivated and able to work independently as well as part of a team.

- Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).

- Proficiency in CRM software and Microsoft Office Suite.

Benefits:

- Competitive salary and commission structure.

- Comprehensive health benefits package.

- Opportunities for professional growth and development.

- Dynamic and collaborative work environment.

Join JNJ Technologies & Services and be part of a team that is passionate about delivering exceptional technology solutions and exceeding client expectations. If you are a results-driven individual with a strong sales acumen and a passion for technology, we encourage you to apply for this exciting opportunity.

Application Process:

Please submit your resume and cover letter outlining your qualifications and why you are interested in joining JNJ Technologies & Services. We look forward to hearing from you!

We are looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption.

Requirements:

• Bachelor's degree in business management, marketing, or related field • 0 - 3 years' relevant work experience in business development or similar field preferred.

• Excellent written and verbal communication skills.

• Ability to handle multiple projects simultaneously and work under pressure.

• Proficient in Microsoft Office and relevant software.

Responsibilities:

• Identifying profitable business opportunities

• Conducting extensive market research

• Creating actionable business strategies

• Nurturing relationships with clients

• Analyzing market trends

-Marketers are responsible for planning, creating, and executing marketing campaigns to expand their company’s reach and potential customer pipeline.

- A marketing job description should include the necessary qualifications, responsibilities, and skills required for success in the role.

• Looking to grow your marketing team? As you embark on the hiring process, don’t neglect the importance of providing clear, well-written job descriptions for your team’s open roles.

About the role:

• Department - Business Development
• Type of work - Full-time
• Location - Central Delhi (Onsite)
• Working days - 6 days a week

Your Responsibilities:

• Initiating telephonic conversations with candidates interested in Outscal’s programs
• Building solid relationships with potential customers in the pipeline.
• Determining the persona and providing solutions based on the pain points of the potential customers.
• Coordinating both pre-sales and post-sales follow-ups.

Must Haves:

• 0 to 1 year of full-time sales experience (ed-tech sales would be an added advantage) .
• Ability to work efficiently under high-pressure situations
• Familiarity with tech lingo.
• Solid English communication (both written and verbal)

Good to have:

• Street smart (gives equal weightage to hard work and smart work).
• Self-learning and self-initiating attitude with attention to detail.
• Fluency with excel/google sheets or related software.
• Ability to communicate complex products in the simplest of terms with relevant examples

Compensation & Benefits

This role comes with the following:

✔️ Competitive salary

✔️ Uncapped Incentives

Apply here - https://airtable.com/appBEBz0xf345jF0R/shrrxfzI2qPAIls1f