Client Servicing Executive
Shubham Vishwakarma
Full Stack Developer - Averlon
About Sunday Mobility (DoPoints Marketing Services Pvt. Ltd.)
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About the company
Extramarks is a leading educational - technology company, creating student-friendly digital learning solutions and keeping pace with globalization and technology in education. We have been in the market for the last 13 years operating different verticals PAN India. We provide education learning techniques across India, Singapore, Kuwait, UAE and South Africa. We at Extramarks are looking for Customer Relations Executives tasked with leading a team of executives and maintaining fruitful relations with our existing customers. The priority is to assist the organization to acquire new customers, and to maintain a good relationship with our existing ones. This means effective business development and customer relations executives are in massive demand in nearly every job sector there is including business to business, business to customer and even non –profit organizations.
About the role
The role being offered is Customer Relations Executive for B2C segment. As a Customer relations executive, you will be required to maintain continuous contacts with our existing customers and ensure the highest level of Engagement score.
Location
Noida, India
Roles and responsibilities
- Keep abreast with Extramarks latest offerings and best practices
- Ensure smooth onboarding of the user/customer, and tell them about the features of the product for better engagement of the Customer
- Maintain and strengthen relationship with existing customers
- Collaborate with the support team (technical and academic) to address customer queries
- Conducting in-depth needs assessments to better understand each customer’s requirements to ensure highest satisfaction and Higher Utlization of the Application
- Prompting clients to upgrade their existing packages and to purchase additional offerings.
- Harnessing relationships to generate leads from referrals to maximize our profits.
- Ensuring a good renewal rate of the subscribed packages
- Retain customers who raised an issue for refund/cancellation
Selection process
There are two rounds for the selection process:
➢ PI - 1st Round
➢ PI - 2nd Round
Expectation
- B.E. / B.Tech, MBA, PGDM, Or Any Graduate/Post Graduate
- Excellent interpersonal and communication skills
The Role
We are looking for a motivated and well-spoken inside sales representative to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.
Key Responsibilities
- Contact prospective customers through cold calling and emails.
- Follow up on data and leads developed by the sales team.
- Provide support to the marketing team by inviting prospective customers for promotional events.
- Address customer needs and requirements.
- Transfer qualified leads to experienced sales professionals.
- Identify key prospects for sales and develop interests.
- Record and expand your lead database for cold calling and emails.
- Conduct remote demos of our products.
- Follow up diligently on any leads showing interest
- Direct email marketing to key clients and prospects
- Conduct client or market surveys to obtain information about potential leads
- Participate in the preparation of proposals and / or sales presentations
- Develop a strong knowledge of the company’s products and services in order to facilitate the sales process
Key skills and experience required
- Minimum Bachelor’s Degree or equivalent.
- Excellent communication skills.
- Ability to engage in conversations and make accurate judgments.
- Proficiency in all Microsoft office applications and customer relationship management (CRM) software.
- Strong analytical and problem-solving skills.
- Excellent negotiation and consultative sales skills.
- Exceptional customer service skills.
- Strong project and time management skills
- Experience working with Western companies (preferred)
We are seeking a qualified HR Associate in regard to selling cars and bike service products that our customers have grown to rely on. We are a growing platform and are required to target customers by hiring more sales executives on daily basis.
E-commerce solution sales is preferred
Identify new business opportunities through research and analysis of market trends and customer
Source new sales opportunities through outbound reach, cold emails, skype chats or phone calls or anything to reach out to prospective customers
Execute planned sales activities and develop a target list of high potential new customers
Attend industry events and conferences to network and generate new business opportunities
Achieve monthly & quarterly quotas
Perform effective online demos to prospects and Create and deliver sales presentations to prospective clients
Company
Provakil is a new-age legal operations management suite for enterprises. Provakil provides an integrated SaaS platform for legal teams to manage all aspects of legal operations including litigation, contracts, compliances, and intellectual property with customized workflows and analytics. We provide automatic data updates from 8000+ courts, trademark and patent registries, and other sources of public legal data. The platform is equipped with advanced ML/AI capabilities for intelligent document review, IP watch & search, case law research, and other use cases. Provakil is trusted by over 150 companies and 50 law firms to manage different aspects of their legal operations.
Job Summary
We are looking for a dedicated recruiter to join our HR team in identifying hiring needs and filling job openings. The responsibilities of a recruiter include identifying future hiring needs, designing job descriptions, sourcing candidates through databases and social media, conducting interviews.
A successful recruiter has excellent interpersonal skills, is organized and detail-oriented, remains up-to-date with employment legislation, and keeps informed in company hiring and internship programs. A good recruiter can assess candidates' skills, experience and relevant knowledge and compare them to job requirements.
Responsibilities and Duties
- Identifying future hiring needs and developing job descriptions and specifications.
- Collaborating with department managers to compile a consistent list of requirements.
- Attracting suitable candidates through databases, online employment forums, social media, etc.
- Conducting interviews and sorting through applicants to fill open positions.
- Assessing applicants' knowledge, skills, and experience to best suit open positions.
- Completing paperwork for new hires.
- Promoting the company's reputation and attractiveness as a good employment opportunity.
- Managing internship programs.
- Keeping up-to-date on current employment legislation and regulations and enforcing them within the company.
- Providing recruitment reports to team managers.
Qualifications:
- A bachelor's degree in human resources.
- The ability to conduct different types of interviews.
- Experience with recruitment processes and databases.
- The ability to design and implement recruiting strategies.
- Excellent communication skills.
- Good interpersonal skills.
- Good decision-making skills.
- A working knowledge of employment law and legislation.
Monetary incentives apart, why us?
Fast Growing We are a fast-growing organization with a 200% Y-o-Y growth in customers and revenue. We believe in setting the expectations really high and stretching ourselves to deliver on it!
Scale If you like to solve problems of scale, you will enjoy your time in Provakil. We are a fast-growing team with a presence across multiple cities in India.
Team, We are a team with a strong background and believe in working hard to build a reputation. The founding team consists of engineers from IIT and lawyers with practice in the Supreme Court. Our App store rating is 4.6 and our customers can’t stop talking about us!
Awards & Recognitions World Justice Challenge Finalist at The Hague, The Netherlands, 2019 ‘Legal Tech Startup of the Year’ at BW Legal awards 2K19 Industry Prize, Agami Prize in 2018 Selected among Top 3 companies at Westerwelle Foundation YFP Program 2020
Job Overview
The position of ASM is focused on increasing Sales/Top Line in the assigned territory/area.
ASMs report to the regional sales managers or the head of Sales in some cases and are the brand ambassadors for Morning Fresh. Key responsibility of ASMs is to manage key accounts to achieve designated sales targets through the implementation of appropriate and unique strategies of these accounts within the designated areas. ASM is also responsible for managing hiring, day to day administration and development of Area Sales Executives (ASE).
Key Responsibilities include (but not limited to)
• Sales Targets & Account Management
o Own and hit/exceed annual sales targets within assigned territory and accounts
o Implement Sales Strategies to achieve sales targets and expand our customer base o Build and maintain strong, long-lasting customer & distributor relationships
• Collections
o Ensure timely collections from distributors within the designated areas
• Market Intelligence & Reporting
o Understand product/category-specific landscapes and trends
o Gather customer feedback & share with management on on-going basis
o Share product category, industry and/or region-specific best practices with the team o Weekly and Monthly reports
• Team Management
o Hire, develop and ensure performance of the Area sales executives
• Lead Generation.
• Vehicle Sales.
• Conduct needs analysis with the customer, vehicle demonstration, and test drives to create a unique product experience, making customers feel the need to buy the car.
• Demonstrate strong product and customer understanding to build customer trust.
• Plan and manage all system-level reporting and documentation requirements as per Audi standards
• Ensure adherence to process and achievement of Mystery shopping scores
• Update and maintain the IPAD with the latest information on Products, Pricing, and Customer Schemes
• Manage relationships with the existing customers' post-sales cycle to drive additional leads from referrals
• Any graduate/post graduate
• Excellent communication skills
Dear Candidate
Greetings from App Ideas Infotech Pvt Ltd
Designation: Business Development Executive
Min. Experience:- 0 to 1 Year
Job Location: A’bad (Nikol)
Bond:- 1 Year
Salary :- No bar for right candidate (Depends on Skills and experience)
Education Qualification:- BCA, MCA, MSCIT, BSCIT, BE(IT), ME(IT), Diploma in IT and others
Roles & Responsibilities:-
- Interest in Online Marketing
- Experience in bidding profiles will be an extra advantage
- Lead Generation through Bidding, Email Marketing, Social Media Marketing
- Good Communication skills
- Clients Communication & Other
Benefits of working with our company:-
- Only 5 days working,
- We provide training,
- Great Career enhancement opportunity,
- Excellent learning opportunities,
- Paid Leaves, festival leaves, Cultural events, Month end party and others
If you do not find suitable profile, you may kindly share this information to your friends who are looking for change/good opportunity.
With Regards,
Trusha Kachhadiya
HR Executive
App Ideas Infotech Pvt Ltd
Web: http://www.theappideas.com/">www.http://www.theappideas.com/">theappideas.com
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Full Stack Developer - Averlon