Client Servicing Executive

As a B2B Marketer, you will handle marketing efforts for brand awareness. As well as, lead generation, web site development and content curation/creation, and sales collateral.

Roles and Responsibilities

• Design content marketing strategies and set short-term goals.
• Online and offline marketing: hands-on experience with digital media, including SEM, display, social, email, and affiliate channels.
• Experience working with a sales team in both Sales Enablement and Account-Based Approach.
• Knowledge of Demand Generation tactics and Lead Conversion principles.
• Understanding of A/B and multivariate testing, user segmentation, and reporting processes.
• Ability to create value propositions that communicate clearly to targeted audiences.
• Extensive experience creating audience segments and developing marketing campaigns that deliver a targeted message and create affinity with brands.
• Accomplished at leveraging full value from marketing automation processes and tools.

Requirements

• Degree in Marketing or relevant field.
• 3+ years of hands-on marketing experience in a B2B role.
• Excellent understanding of B2B marketing.
• Demonstrated ability to manage the budgeting process and use of analytical skills.
• Proven track record in delivering marketing campaigns that drive sales growth.
• Ability to remotely create and manage marketing strategies.
• An understanding of agile marketing, to identify and focus on high-value projects and then continuously and incrementally improve the results over time.
• Excellent communication skills.

Job Title: Business Analyst & Quality Assurance (Fresher)

Job Type: Full-Time | Remote | 5 Days Working

Salary: ₹7,000 – ₹8,000 per month

Experience Required: 6 months to 1 year (Freshers with relevant skills only)

Joining: Immediate Joiners Only

About the Role:

We are looking for freshers who have strong foundational skills and knowledge in both Business Analysis and Quality Assurance. This is a dual-role position where you will be responsible for manually handling tasks related to both functions.

Key Responsibilities:

• Gather and analyze business requirements from stakeholders
• Create documentation such as BRDs, FRDs, user stories, and process flows
• Perform manual testing of software applications
• Prepare test cases, test plans, and report bugs clearly
• Collaborate with development and business teams to ensure product quality and requirement clarity
• Provide timely updates and reports on progress and findings

Requirements:

• Must have skills and knowledge in both Business Analysis and Manual QA
• Must be able to manage both roles manually and independently
• Proficiency in tools related to BA and QA (e.g., Excel, Jira, Confluence, etc.)
• Excellent communication skills in English (spoken and written)
• Must have a personal laptop and a stable internet connection
• Must be available to join immediately

Who Should Apply:

• Freshers with 6 months to 1 year of experience in relevant roles
• Candidates who are confident in handling both BA and QA responsibilities
• Individuals looking to build a strong foundation in both domains in a remote, full-time role

• Drive Customer Success Outcomes
  • Increase renewal rates and reduce churn
  • Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
  • Drive new business growth through greater advocacy and reference-ability
• Optimize Customer Lifecycle
  • Identify opportunities for continuous improvement
  • Learn from best practices in industry
  • Take Decisions on contentious issues during customer journey
• Manage Customer Success Activities
  • Customer Support Management
  • Customer Success Management
  • Renewals
  • Billing and Collections (along with finance)
  • Advocating for Cross Sell and Upsell
• Inspire Customer Success Across Company
  • Create company-wide culture of Customer Success
  • Align with Marketing around marketing to existing clients
  • Align with Product around driving product roadmap
  • Align with Sales around cross-sell and up-sell and focus on selling with a retention focus
  • Create company-wide customer feedback loop
  • Align with Finance around measurement and forecasting
  • Align with Executive Team around key metrics and objectives

Requirements:

• 2+ years experience in B2B organizations
• Strong empathy for customers AND passion for revenue and growth
• Ability to manage influence through persuasion, negotiation, and consensus building
• Ideally combined background of post-sale and sales or business experience
• Excellent communication and presentation skills
• Deep understanding of value drivers in recurring revenue business models
• Analytical and process-oriented mindset
• Demonstrated desire for continuous learning and improvement
• Relevant Bachelor’s degree; preference for computer science or related degrees
• Need - good excel skills. Want - good ppt skills
• Handling tough situations or unhappy customers

Job Description

Brief about the role:

• We are a digital marketing agency in Egypt- Nasr city. Our business is growing rapidly, and we need a skilled Business Developer to acquire and manage new client relationships. The ideal candidate will have experience in B2B sales, as well as skills related to strategic analysis and marketing. 
• In this role, you will be responsible for developing relationships with our clients, negotiating contracts and closing deals. We will rely on you to partner with our marketing department to conduct market research and develop a strategic business development plan.

Job Responsibilities: 

• Responsible for setting the long-term sales strategy to grow and develop the business across different trade channels within the Egyptian market.
• This includes building a long-term sales and investment strategy for customers to deliver annual sales and profitability targets.
• Identify or proposes potential business deals by contacting potential partners discovering and exploring opportunities.
• Examines potential business deals by analyzing market strategies, deal requirements, potential, and financial data.
• Drafting and reviewing contracts, business plans, and proposals.
• Increase the value of existing customers while attracting and retaining new customers.

1. Create Exclusive Distributors (minimum 4 in 4 months) in your respective areas of operation

1. To work directly with the distributor and the sales executives in designing and implementing key marketing campaigns.

1. To actively engage yourself to collect inventory, stocks and work reports of the distributor in a

daily/weekly basis.

1. To look after smooth functioning and supply chain of the authorized distributor under your

periphery.

1. To oversee sales executive schedule and plan them accordingly.

1. To facilitate cross-functional communications among project stakeholders.

1. To actively engage yourself with core marketing policies required for business development.

1. To look after the grievances and claims arising from time to time maintaining proper

coordination with the company.

1. To actively follow other marketing strategies and instructions as and when instructed by the company.

• Assess the strengths and weaknesses of the sales team and manage the sales program accordingly
• Monitor the program on 500+ accounts across all domestic sales channels and pinpoint ways to penetrate new markets
• Provide on-the-ground support for sales associates as they generate leads and close new deals
• Meet with customers to discuss their evolving needs and to assess the quality of our company’s relationship with them
• Develop and implement new sales initiatives, strategies and programs to capture key demographics
• Provide daily report of field sales success and communicate VOC data to superiors

Short runs at Bourdaina are 3 month fast track programs with clearly defined processes & objectives. Atleast one short run is mandatory before joining us for long haul.

Here's what you'll do day-to-day:

•  Actively seeking out new sales opportunities through networking and social media.
• A sales intensive role where you help restaurants, F&B brand, Hotels and FMCG brands by selling Bourdaina products
• Demonstrating and presenting products and services.
• Account management for key clients of the organisation.
• Manage end-to-end client relationships including pitching, negotiation, contracting, billing/invoicing, and payment collection, result tracking and troubleshooting.

Here's what we're looking for:

• People with 0 - 3 years of work experience. Relevant experience in B2B sales will be great!
• Someone who comes with a strong sense of initiative and personal leadership demonstrating the ability to function independently, and comfortable working in a startup environment.
• A person who is articulate, organized, detail-oriented, and has the ability to multitask.