Client Servicing Executive

at Sunday Mobility (DoPoints Marketing Services Pvt. Ltd.)

Posted by Rutuja Acharekar

We are looking to hire a support engineer who is an expert in troubleshooting, quick learner and provides excellent experience to customers. In this position, the engineer shall interact with sys-admin/DevOps engineers of the customer and help them solve issues arising in their OpenStack/Kubernetes installation. This role involves continuous learning and sharpening of OpenStack skills. Apart from providing support to customers, the role involves creating and maintaining automation systems which help reduce human involvement in resolving incidents.

Job Responsibilities: - Own overall relationship with assigned clients, which include: Client On-boarding, Increasing adoption, ensuring retention, and satisfaction. - Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our product. - Develop and nurture customers for advocacy. - Work with clients aid the customer in achieving their goals. - Work to identify and/or develop upsell opportunities. - Advocate customer needs/issues cross-departmentally. Qualifications: - Cheerful, Optimistic go getters - Learn-ability is more valued than skill set. - Impeccable written and verbal communication skills. - Detail oriented and analytical. - Strong team player but still a self-starter. - Your'e driven: No one needs to push you to excel; its just who you are. - Eager to learn, adapt and perfect your work; you seek out help and put it to good use. - You want to help and serve our customers

We are looking for enthusiastic sales professionals for our team at Masters India Pvt Ltd. The primary job will be to identify potential customers and close sales in line with strategic vision of the company. The following traits are desirable:  Sells products by establishing contact and developing relationships with prospects.  Has prior experience in wire rod sales.  Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.  Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.  Gather market and customer information and provide feedback on buying trends.  Record sales and send copies to the sales office.  Identify new markets and business opportunities.  The candidate must be immediately available for joining. Key skills for sales executives:  Confidence  Perseverance  Patience  Excellent interpersonal skills  Commercial awareness Qualifications and Experience: Any graduate or undergraduate or metric qualified with good communication skills. Must have at least 1 year of experience in Sales field that too relating to wire rod products. Industry: Aluminum Industry Functional Area: Sales, Retail, Business Development Role Category: Retail Sales Role: Sales Executive/Officer Job Type: Full-time

A Head of Business Development works to improve an organization’s market position and achieve financial growth. This person defines long-term organizational strategic goals, builds key customer relationships, identifies business opportunities, negotiates and closes business deals and maintains extensive knowledge of current market conditions. Business Development Managers work in a senior sales position within the company. It is their job to work with the internal team, marketing staff, and other managers to increase sales opportunities and thereby maximize revenue for their organization. To achieve this, they need to find potential new customers, present to them, ultimately convert them into clients, and continue to grow business in the future. Business Development Managers will also help manage existing clients and ensure they stay satisfied and positive. They call on clients, often being required to make presentations on solutions and services that meet or predict their clients’ future needs. Job Description The primary role of the Business Development Manager is to prospect for new clients by networking, cold calling, advertising or other means of generating interest from potential clients. They must then plan persuasive approaches and pitches that will convince potential clients to do business with the company. They must develop a rapport with new clients, and set targets for sales and provide support that will continually improve the relationship. They are also required to grow and retain existing accounts by presenting new solutions and services to clients. Business Development Managers work with mid and senior level management, marketing, and technical staff. He/she may manage the activities of others responsible for developing business for the company. Strategic planning is a key part of this job description, since it is the business manager’s responsibility to develop the pipeline of new business coming into the company. This requires a thorough knowledge of the market, the solutions/services the company can provide, and of the company’s competitors. While the exact responsibilities will vary from company to company, the main duties of the Business Development Manager can be summarized as follows: New Business Development o Prospect for potential new clients and turn this into increased business. o Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities. o Meet potential clients by growing, maintaining, and leveraging your network. o Identify potential clients, and the decision makers within the client organization. o Research and build relationships with new clients. o Set up meetings between client decision makers and company’s practice leaders/Principals. o Plan approaches and pitches. o Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives. o Participate in pricing the solution/service. o Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. o Use a variety of styles to persuade or negotiate appropriately. o Present an image that mirrors that of the client. Client Retention o Present new products and services and enhance existing relationships. o Work with technical staff and other internal colleagues to meet customer needs. o Arrange and participate in internal and external client debriefs. Business Development Planning o Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends. o Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels. o Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales. o Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators. o Create a sales and marketing team to enhance and support the business development activities. Management and Research o Submit weekly progress reports and ensure data is accurate. o Ensure that data is accurately entered and managed within the company’s CRM or other sales management system. o Forecast sales targets and ensure they are met by the team. o Track and record activity on accounts and help to close deals to meet these targets. o Work with marketing staff to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled within a timely manner. o Ensure all team members represent the company in the best light. o Present business development training and mentoring to business developers and other internal staff. o Research and develop a thorough understanding of the company’s people and capabilities. o Understand the company’s goal and purpose so that will continual to enhance the company’s performance.

The Sales Lead Generation Specialist is responsible for prospecting, qualifying and generating new sales leads to support the Enterprise Account Managers. This individual will be a highly motivated, self-starter able to identify and develop new business prospects from multiple sources including inbound marketing leads, prospect lists, discovery and individual research. A dynamic personality with a drive to reach decision makers is essential! The Sales Lead Generation Specialist is expected to • Develop new business via telephone and mass communication such as email and social media to introduce Vaisansar solutions and identify appropriate buyers within the target market. • Follow up on leads and conduct research to identify potential prospects. • Conduct a needs analysis and determine prospects pain points to determine how Vaisansar’s white label solutions will speak to those needs. • Build and cultivate prospect relationships by initiating communications and conducting follow-up communications in order to move opportunities through the sales funnel. • Work with the VP/Director of Sales to develop and grow the sales pipeline to consistently meet quarterly revenue goals. • Manage data for new and prospective clients within CRM, ensuring all communications are logged, information is accurate and documents are attached. • Prepare and analyze sales pipeline reports and dashboards. Required experience and knowledge • Diploma, Bachelor’s Degree preferred • 1-3 years telemarketing and/or inside sales experience. • Demonstrated ability to meet and/or exceed determined sales and activity quotas. • A proven track record of strong client relationships. • Excellent client service skills. • Excellent written and verbal communication skills. Technical Experience • Proficient in MS Office products (Excel, Word, MS Outlook, MS PowerPoint) • Experience with MS Dynamics or another CRM Software preferred.

Qualities: Good Communication Skills(English) friendly in approach and a positive attitude. Requirements: Manage proper database of leads pipeline & have close followups for closure. Manage our Chat Platform - realtime chats with consumers to resolve their queries & drive sales. Close Leads - Outbound calling to the consumers who have shown interest in our services. What we offer: Great Incentives (our current team takes home 2-3 times the salary as incentives) Friendly environment to work, learn & grow Super fun-loving team The opening is on urgent basis, Office situated at : Mulund East. Job Type: Full-time

+ years of experience in IT Sales, Solution Sales, Software Sales or Enterprise Solutions

Selected candidate's day-to-day responsibilities include: 1. Social media management & marketing - promoting brand across multiple channels 2. Promoting brand across multiple channels 3. Coordinating the team 4. Content/campaign management 5. Participating in brainstorming to learn how one can try growth hacking and master the art

Selected candidate's day-to-day responsibilities include: 1. Build relationships with merchants and help them in promoting business/offerings 2. Core business development i. E. intracity travel and sales (commission on every opportunity closed) 3. Increase brand awareness of Ballyhoo through innovative marketing strategies (online & offline) 4. Generate marketing leads through multiple channels 5. Help expand the operations and brand to new customers

Happay is one of the most innovative payments company in India. Happay simplifies business expense management through its turnkey mobile and internet platform, which is powered by a Visa branded card. We are backed by top angel investors. About opportunity: - To accelerate our growth further, Happay is looking to build the industry's best Account Management team. - This role will involve in managing existing Accounts of Happay's and conducting the up-selling process as well. We are looking for someone who : - Has experience in Account Management & Up-selling as well - preferably with a financial product - Loves working in growth stage start-up - Is Excellent in building and nurturing relationships in industry - Easily collaborates with internal teams (marketing, product, design and operations) - Has strong interpersonal and communications skills Role & Responsibilities : - Managing the entire show of Account Management and supporting clients by providing end to end solutions. - Will also be responsible for New customer acquisition in relevant target segments. - Generate and own leads through various initiatives. - Respond to queries from potential and existing customers, communicate Happay's value proposition and negotiate deals successfully. - Understand client needs and address within defined TAT