Client Servicing Executive

The Role

We are looking for a motivated and well-spoken inside sales representative to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.

Key Responsibilities

• Contact prospective customers through cold calling and emails.
• Follow up on data and leads developed by the sales team.
• Provide support to the marketing team by inviting prospective customers for promotional events.
• Address customer needs and requirements.
• Transfer qualified leads to experienced sales professionals.
• Identify key prospects for sales and develop interests.
• Record and expand your lead database for cold calling and emails.
• Conduct remote demos of our products.
• Follow up diligently on any leads showing interest
• Direct email marketing to key clients and prospects
• Conduct client or market surveys to obtain information about potential leads
• Participate in the preparation of proposals and / or sales presentations
• Develop a strong knowledge of the company’s products and services in order to facilitate the sales process

Key skills and experience required

• Minimum Bachelor’s Degree or equivalent.
• Excellent communication skills.
• Ability to engage in conversations and make accurate judgments.
•  Proficiency in all Microsoft office applications and customer relationship management (CRM) software.
•  Strong analytical and problem-solving skills.
• Excellent negotiation and consultative sales skills.
• Exceptional customer service skills.
• Strong project and time management skills
•  Experience working with Western companies (preferred)

Job Title: Project Manager 

Location: Delhi NCR

Job Description

As our project manager, your job will be to coordinate people and processes to ensure that our projects are delivered on time and produce the desired results. You will be the go-to person for

everything involving a project’s organization and timeline. One should be able to develop detailed project plans, ensuring resource availability and allocation and delivering every project on time within budget and scope.Project managers should have a background in IT skills, management, budgeting and analysis.

You should be an excellent communicator and comfortable managing multiple tasks. you also need to be a team player and have a problem-solving aptitude.

Responsibilities:

• Coordinate internal resources and third parties/vendors for the flawless execution of projects.

• Ensure that all projects are delivered on-time, within scope and within budget.

• Developing project scopes and objectives, involving all relevant stakeholders and ensuring Technical Feasibility.

• Ensure resource availability and allocation.

• Develop a detailed project plan to track progress.

• Use appropriate verification techniques to manage changes in project scope, schedule and costs.

• Measure project performance using appropriate systems, tools and techniques.

• Report and escalate to management as needed.

• Manage the relationship with the client and all stakeholders.

• Perform risk management to minimize project risks.

• Establish and maintain relationships with third parties/vendors.

• Create and maintain comprehensive project documentation.

Requirements and skills:

• Great educational background, preferably in the field of IT.

• Proven working experience as a project administrator in the information technology sector.

• Solid technical background, with understanding or hands-on experience in software

development and web technologies.

• Excellent client-facing and internal communication skills.

• Excellent written and verbal communication skills.

• Solid organizational skills including attention to detail and multi-tasking skills.

• Strong working knowledge of Microsoft Office

• PMP / PRINCE II certification is a plus

Job Description:

1. To connect with qualified leads from SDRs and your contribution.

2. To establish trust and comfort with the prospect.

3. To understand the requirement of a prospect and to frame that requirement into specifics.

4. Work with BA to document and break the requirement into modules and features.

5. Work with the tech team to gather solution approach and estimation.

6. To consult the prospect on the solution approach.

7. To work with BA to prepare proposal and scope document.

8. To work on contract documents and initiate projects.

9. Develop a growth strategy focused both on new business generation and customer satisfaction

10. Conduct research to identify new markets and customer needs

11. Promote the company’s products/services, addressing or predicting clients’ objectives

12. Keep records of sales, revenue, invoices, etc.

13. Provide trustworthy feedback and after-sales support

14. Build long-term relationships with new and existing customers

Desired Candidate Profile

1. Should have a keen interest in IT products and services.

2. Should understand the IT industry and current trends and practices.

3. Should be a thought leader to provide informed and useful suggestions to prospects.

4. Should be able to comprehend a vague requirement and frame it into a quantified requirement.

5. Should have very good negotiation skills to negotiate not only on price but also on ideas, suggestions, and rebuttals.

6. Should have excellent communication skills.

7. Should have good general knowledge to connect with prospects and establish connections.

8. Should be highly driven by targets.

Title: Sales Specialist
Experience: 1 - 2 years
Salary: 25-30k + Variables

Shift: US Shift (California Time)

Job Description:

We are currently seeking a motivated and experienced Sales Specialist to join our dynamic sales team. As a Sales Specialist, you will be responsible for driving sales and revenue growth by promoting our products/services and acquiring new customers. This is a full-time position with a focus on sales and cold calling.

Responsibilities:

● Conduct outbound sales calls to potential customers and prospects.
● Meet or exceed sales targets on a consistent basis.
● Actively participate in sales meetings and training sessions.
● Maintain accurate records of sales activities, customer interactions, and follow-up activities.
● Collaborate with the sales team to develop effective sales strategies and achieve collective goals.
● Stay updated on industry trends, competitor activities, and market conditions.
● Provide exceptional customer service throughout the sales process.
● Proactively identify new sales opportunities and potential leads.
● Represent the company with professionalism and integrity.

Requirements:

● Minimum of 1-2 years of proven experience in sales, preferably in a similar role.
● Strong cold calling and prospecting skills.
● Excellent communication and interpersonal skills.
● Ability to work independently and as part of a team.
● Results-oriented mindset with a strong drive to meet and exceed targets.
● Knowledge of sales techniques and strategies.
● Familiarity with CRM software and sales tools.
● Ability to adapt to a fast-paced and dynamic work environment.
● Strong negotiation and closing skills.

SalaryandBenefits:
● Competitive salary ranging from 25,000 to 30,000 per month, depending on experience.
● Additional variable incentives based on performance.
● Standard work shifts from 6:30 pm to 3:30 am.
● Opportunities for professional growth and career development.

● Supportive and collaborative work environment.

If you meet the above requirements and are ready to take on this exciting opportunity, we would love to hear from you.

• Telesales-Inbound/outbound
• Good communication skills
• Should know anyone south Indian Language ( English is mandatory)
• experience in any kind of sales
• Immediate joiners are preferred
• 2+yrs of exp

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