Inside Sales Specialist

Job Title: US Manager – Finance & Accounting (F&A) Projects

Location: Bangalore, India

Shift: Night Shift (5:30 PM to 2:30 AM IST)

Department: F&A Operations

Reporting to: Head – Global F&A Delivery

Work Mode: Full-time, Onsite/Hybrid

Experience Required: 8+ Years (must be from Corporate/International BPO companies)

🏢 About Invensis Technologies

Invensis Technologies is a global outsourcing leader with over two decades of expertise in delivering specialized BPO solutions in Finance & Accounting, Healthcare, IT, Digital Marketing, and E-commerce Support. Headquartered in Bangalore, we cater to clients in the US, UK, Canada, Australia, and other global markets, focusing on operational excellence, cost optimization, and client-centric delivery.

📌 Role Overview

We are hiring an experienced and US-accent-fluent Finance & Accounting Operations Manager to handle multiple high-volume US F&A projects in a corporate BPO environment. The role involves managing large offshore teams (40–50 members), driving SLA-compliant delivery, and being accountable for financial accuracy, process efficiency, and client satisfaction.

🎯 Key Responsibilities

• Manage and lead multiple concurrent F&A projects for US-based clients (Accounts Payable, Accounts Receivable, R2R, Reconciliations, Accruals, etc.)
• Handle transition, stabilization, and steady-state delivery of client processes across US time zones.
• Ensure 100% adherence to SLAs/KPIs, client requirements, and audit protocols.
• Provide strategic and operational leadership to a team of 40–50 members including Team Leads, Accountants, and Process Associates.
• Monitor and improve AP/AR performance, perform vendor reconciliations, and oversee end-to-end accounting cycles.
• Proactively resolve escalations, delays, and compliance risks using structured RCA and CAPA methodologies.
• Collaborate with cross-functional teams on financial reporting, automation projects, and cost optimization initiatives.
• Conduct regular client calls, business reviews, and present analytical performance reports (MIS, dashboards, etc.)

📌 Key Result Areas (KRA)

KRADescriptionSLA Adherence≥ 98% delivery compliance for TAT, accuracy, and volume targetsFinancial Accuracy100% compliance in reconciliations, accruals, and ledger updatesTeam ManagementManage 40–50 F&A staff with strong retention and engagement metricsClient SatisfactionMaintain ≥ 4.5/5 CSAT rating and successful renewalsOperational ExcellenceReduce cost, improve KPIs, and implement automation/process improvements

📊 Key Performance Indicators (KPI)

KPITargetSLA Compliance≥ 98%Attrition Rate≤ 12%Productivity Utilization≥ 90%Financial Error Rate≤ 0.5%Invoice Accuracy & TAT≥ 97%Reconciliation Closure TAT≤ 2 business daysCSAT (Client Satisfaction)≥ 4.5/5Vendor Query Resolution TAT≤ 24 hours

👥 Team & Reporting Structure

• Team Size: 40–50 F&A professionals
• Direct Reports: 3–5 Team Leads & SMEs
• Functional Reporting: Director – Global F&A Operations
• Client Reporting: US Controllers, CFOs, Finance Leads
• Support Teams: IT, Compliance, Transition, Automation

🧠 Skills & Expertise Required

AreaSkillsAccounting KnowledgeUS GAAP, Core Accounting Principles, Accruals, DepreciationTools/SoftwareZoho Books, QuickBooks, Oracle, SAP, NetSuiteProcess ExpertiseR2R, P2P, O2C, General Ledger, Bank ReconciliationMatching Process2-Way and 3-Way Invoice MatchingAccounts PayableInvoice processing, vendor communication, payment cyclesAccounts ReceivableBilling, collections, DSO reductionVendor ReconciliationEnd-to-end reconciliation and dispute resolutionFinancial ReportingMIS Reporting, Variance Analysis, P&L ownershipBPO Ops ExperienceInternational BPO Operations, US client delivery, SLA-driven environmentTechnology SkillsAdvanced Excel (VLOOKUP, HLOOKUP, PivotTables), Power BI, Tableau (preferred)CommunicationExtreme US accent proficiency, client-facing skillsLeadership StyleEmpathetic yet accountable, process-focused, result-orientedShift FlexibilityWillingness to work Night Shift (5:30 PM – 2:30 AM IST)

🧾 Performance Measurement (MS System)

• Monthly Dashboards (Team-wise productivity, SLA reports)
• QBRs (Quarterly Business Reviews with clients)
• Individual Performance Reports (TAT, accuracy, attendance, team contribution)
• Audits (Internal/External: SOX, ISO, US GAAP)
• Balanced Scorecard System (People, Process, Customer, Financial)

✅ Ideal Candidate Background

• 8+ years of F&A experience in US-based corporate or BPO companies
• Proven expertise in handling multiple F&A projects and managing large teams
• Strong operational and client management capabilities
• Excellent communication skills with extreme US accent fluency
• Comfortable with US night shift and international stakeholder coordination

• Experience in Core Java, CXF, Spring. 
• Experience in spring boot, microservices. 
• Extensive experience in developing enterprise-scale n-tier applications for the financial domain. Should possess good architectural knowledge and be aware of enterprise application design patterns. 
• Should have the ability to analyze, design, develop and test complex, low-latency client-facing applications. 
• Good development experience with RDBMS, preferably Sybase database 
• Good knowledge of multi-threading and high volume server side development 
• Experience in sales and trading platforms in investment banking/capital markets 
• Basic working knowledge of Unix/Linux 
• Excellent problem solving and coding skills in Java 
• Strong interpersonal, communication and analytical skills. 
• Should have the ability to express their design ideas and thoughts. 

Job Purpose:

The role entails the responsibility to be a part of IT Governance and Compliance Team of the bank and would be working towards GRC control function: Compliance & Regulatory reporting viz Cyber KRI, TRANCHE, ICAAP etc.

Roles & Responsibilities:

• Custodian of IT governance and IT process governance framework.
• Handling of Regulatory audits and submissions.
• To understand Indents from regulators, collated, review the data and timely submission.
• Responsible for IT policy creation, review, update, awareness, and monitoring.
• Administration of key IT processes: E.g., incident management, policy exception management
• Will be reporting to Lead IT Governance.
• Identify improvements and breakdowns in IT governance elements with significant business impact.
• Create and maintain library of governance artifacts and other supporting documentation.
• Proactively identify and manage risks/issues, ensure proper visibility and communication occur to senior management.
• Ensures compliance with all policies and procedures in the execution of technology projects.
• Provide guidance and trainings to Project team members in the field regarding IT governance.
• Capture and share best- practice knowledge amongst the team.
• Create an environment that promotes collaborative learning and collective ownership of responsibilities.
• Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities.
• Ability to work independently and collaborate effectively in a team environment.

Education Qualification (Fulltime): 

Certified Chartered Accountant (CA)

Greeting from DevCare Solutions!!!

Job Description:

We're looking for an experienced US Healthcare Recruiter to join our team. The ideal candidate should have a stable profile and prior experience with RN, LPN, LVN, CNA,STNA roles. This on-site position offers flexibility and a dynamic work environment. Functional Area: IT – Software Candidate Requirement Position: US Healthcare Recruiter

Location: Chennai (On-Site - WFO)

Experience: 0.6-3 Years

Requirement: US Healthcare experience is a must. Experience: 1 - 3 years Qualification: Graduate in Education

About us:

Devcare Solution is a place where a best-in-class working environment, professional management, and opportunities to learn exist bundled with exceptional rewards. It is ready to take more on board for all those who deserve a dream career. The team is full of good spirits complimenting each one's brilliance at workplace. Needless to say about the interesting projects, you for sure will gain an enriching positive experience every moment.

Name of the company: DevCare Solutions

Year of establishment: April 19th, 2005

Company address: No 4, Ram complex, Padasalai Street, Urapakkam, Chennai 603210

It's Complete US Shift Onsite

Shift Timing will be 7.00pm to 4.00am IST

Cab: Pick and Drop Available

Dinner will provided in the company

www.devcare..com

Seeking passionate Software Engineers having 2+ years of experience in Ruby on Rails.

• Excellent verbal & written communication skills. And you enjoy collaborating with others
• 1+ year of experience with Ruby on Rails or other Ruby frameworks
• Sound knowledge of object-oriented programming concepts and design patterns
• Strong knowledge of relational database concepts, PostgreSQL, MySQL, etc.
• Working knowledge of Javascript, DOM, CSS, HTML
• Strong experience with Git versioning systems

• Experience with modern Javascript libraries, frameworks & its ecosystem will be a huge plus. Example: React.js / Ember.js / Angular.js / Vue.js etc.
• Experience with Micro-service Architecture, Service Oriented Architecture (SOA), GraphQL, and REST APIs will be a huge plus
• Working knowledge or understanding of the SaaS ecosystem will be a plus
• Contribution to open source projects, have participated in some technical community or meetups or interest group or have written or spoken in public about their technical ideas
• Inclination to develop your own gems or reusable components or libraries

• We're a remote-friendly and calm company
• We use the latest and powerful hardware for software development
• We are heavy on extreme programming and agile methodology. Our DNA is engineering practices like TDD, CI, CD, Code reviews, Pair programming, etc
• We love to collaborate and contribute to open source projects (https://www.github.com/kiprosh">Kiprosh Github)
• We encourage and help you to blog about your development experience with the rest of the world. (https://blog.kiprosh.com/">Kiprosh Engineering Blogs)
• Our dedicated CoE (Center of Excellence) group ensures that company-wide we all achieve excellence in the area of our interest, learn the latest and greatest, and keep sharing product & technology topics regularly across the organization
• Company-wide, we conduct monthly events to have fun together as a One Kiprosh team.
• We are big on rewards and recognition. We celebrate spotlight awards every quarter. We have yearly award ceremonies and celebrations. (https://www.linkedin.com/company/kiprosh">Kiprosh Linkedin Page)
• We have company-wide outings twice a year (but pause for a year since March 2020 due to Covid19 pandemic)
• We are a passionate group of humble, kind, and fun-loving individuals

Designation – Delivery Manager

Location – Ahmedabad/Pune

Experience – 12 to 18 Years

We are looking candidate who can join us immediately or max in 30 days.

Responsibilities 

Delivery Manager is responsible for owning the delivery of strategic account and the projects within the account. It includes providing inputs on project planning and management for established initiatives. He/She will act as lead subject matter expert within the company regarding technology and domain concerns. Additionally, they will hire and train team member to support business need. They use their industry expertise to improve all aspects of project planning and resource management. 

Bachelor/master's degree in Project Management or Technology field is required with 15+ years of experience. Hands on or working experience with one of more technology like Java, Angular, Mobile Native Development, Cloud – AWS/GCP is must. Individuals who can work well in a collaborative environment and pay meticulous attention to detail, willing to get their hands dirty to solve the problem are the key expectations from the role.

Responsibilities for Delivery Manager

• Working with key project stakeholders to formulate and communicate the business vision, to envision initial requirements, and to scope the project.
• Working closely with key stakeholders to understand project scope and requirements in terms of features and capabilities, understand business processes required to ensure end-to-end delivery of intended project results.
• Identifying and tracking deliverables while gathering and documenting project risks, issues, assumptions, and dependencies and also own Release management
• Practices Agile methodologies like scrum/Kanban and demonstrate best practices to the team in not just execution, but to plan and present a high level plan for project.
• Own multiple projects either in or outside the same account
• Prioritize and updates task schedules. Identifies issues and resolve roadblocks.
• Creating and maintaining all project documentation and project plans.
• Tracking and reporting project progress to stakeholders on agreed cadence.
• Solid understanding of project management methodology and quality metrics is a MUST
• Ability to lead geographically distributed team with varied skills
• Strong people skills, should clearly define career growth plan, give constructive and critical feedback and promote collaborative team culture.
• Communicate the project-related tasks such as plans, timelines, requirements, etc. between different teams.
• Coordinate the release schedule and resources required depending upon the third-party APIs / dependencies, defect backlogs, planned releases, and infrastructure updates.
• Identify the risks that can delay the release and manage them, such that the scope scheduled, and quality of the release is not affected.
• Track the progress and find issues, if any. Always work to improve the process of release.
• Schedule the release readiness reviews before deployment and milestone reviews after each release. Create plans for the implementation and deployment as per the release schedule.
• Provide an exhaustive view of the project status dashboard, plan and give weekly/daily executive status
• Lead the Go-Live activities to deploy the software successfully.
• Team up with relevant development teams responsible for building the automation tools used to develop and deploy the software.
• Schedule the Release meetings to discuss the release schedules with the team and find roadblocks, if any.
• Maintain documentation related to procedures on build and release, various notifications lists, and dependencies.
• Make improvements in the methodologies used for configuration management and development of software that helps to find ways to use in configuration management.

Qualifications for Delivery Manager

• Strong leadership and organizational skills with excellent communication (written and verbal), time management, project planning, people and team building skills.
• Prior experience in managing either of mobile (iOS & Android), Java, or cloud (GCP/AWS) projects is must.
• Conflict resolution to understand various obstacles and apply negotiation skills to find optimal solutions.
• Minimum of 15 + years of career experience out of which minimum 5 years should as developer & 10+ years of experience in managing or performing IT development projects using an Agile approach
• Experience in developing and executing plans, meeting deadlines and operating under tight time constraints.
• Knowledge of development technical stack on mobile, Java, Git source code management, code review process, implementing best technical guidelines would 
  qualify as frontrunner for this role
• Growth mindset & collaboration are distinguishing factors required to succeed in this role
• Ability to bridge gaps with high-level stakeholders.
• Experience with JIRA and JIRA Agile.
• Experience working with distributed teams across different locations and time zones in a culturally diverse environment.
• Demonstrated experience of projects growth is must for this role
• Engineering Degree in Computer Science is must for this role
• Technical & Project Management certifications are desired.

Senior Full Stack Developer (Ruby on Rails, ReactJS) - Mirafra Technologies

We are looking for a highly skilled computer programmer who is comfortable with both front and back end programming. Full stack developers are responsible for developing and designing front end web architecture, ensuring the responsiveness of applications, and working alongside graphic designers for web design features, among other duties.

Full stack developers will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail. They are expected to have experience in building web and API based application platforms

Educational Qualification :

            B.E. / B.Tech / from top tier IITs/NITs with at least 4-6 years of experience in full stack  development for Web Applications

Overview :

            Opportunity to work as a Software developer for a content based Progressive Web App in the ed-tech industry. This platform enables creation and consumption of stories in multiple languages with the use of technology to scale creation as well as providing users with content suggestions based on their reading preferences. The project entails development of new features and deployment using a CI/CD model based on requirements from the product team.

The responsibilities would include:

• Developing front end website architecture.
• Designing user interactions on web pages.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Development of new features
• Debugging issues with existing features
• Monitoring application health
• Proactive approach to upgrade technology/plugins, modify architecture etc. to ensure reduction in issues and improvement in platform performance
• Hotfixes and support for L3 tickets raised from end users with highest priority
• Mentoring other members of the team in new and evolving technology tools / paradigms

Must have:

• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, React, and Amber.
• Strong proficiency in JavaScript, object model, DOM manipulation and event handlers, data structures, algorithms, JSX, and Babel
• Complete understanding of ReactJS and its main fundamentals like JSX, Virtual DOM, component lifecycle, etc.
• Preceding experience with ReactJS workflows like Redux, Create React App, data structure libraries
• Strong understanding of Javascript, ReactJS, HTML, CSS, Ruby and Ruby on Rails
• Strong understanding of scalable, modular, open and robust application / database architecture.
• Strong analytical, problem solving skills for ambiguous high level business / technical issues
• Familiarity with concepts of MVC, ORM, and RESTful
• Understanding of fundamental design principles behind a scalable application
• Able to create database schemas that represent and support business processes
• Hands on Experience with relational databases Postgresql and MySQL
• Solid understanding of object-oriented programming
• Proficient in writing unit and functional tests with RSpec, Capybara
• Familiarity with Couchbase and ElasticSearch (NoSQL DB)
• Able to implement automated testing platforms and unit tests with RSpec
• Proficient understanding of code versioning tools (e.g. Git)
• Familiarity with development aiding tools (such as Bower, Bundler, Rake, etc)
• Familiarity with continuous integration/continuous development (CI/CD) tools and methodologies
• Proficient in verbal and written communication.
• Experience in debugging system performance issues and creating long term solutions for the same would be an added benefit.

Good to have :

• Experience with Cloud services, web servers, load balancers, auto scaling of architecture would be preferred

The ideal candidate will be responsible for the technical design and implementation of new products and enhancements. They will work in all phases of the development cycle: concept to implementation.  

• Perform full life-cycle development
• Adhere to agreed upon delivery schedules
• Utilizes source control, continuous integration, and unit testing best practices
• Work cross-functionally to define and write code for new features

Qualifications

• Bachelor's degree or equivalent in Computer Science
• 2+ years' experience in related area
• Experience with iOS and Android platforms