Inside Sales Specialist

We are pleased to inform you that we have multiple job openings available exclusively for local candidates from Morbi or nearby areas.

If you or anyone in your network residing in Morbi is actively seeking a job opportunity, we encourage you to apply or share this information further.

Location: Morbi

Job Description:

Ticket Management

• Log all IT service requests/incidents raised by users through phone, email, or in-person.
• Assign tickets to the relevant IT engineer based on the nature of the issue and engineer availability.
• Ensure timely acknowledgment of tickets logged in the Helpdesk system (ManageEngine ServiceDesk Plus or equivalent).
• Follow up with the concerned engineer for updates and resolution timelines.
• Provide regular status updates to end-users and ensure ticket closure confirmation.

2       Escalation Handling

• Proactively escalate delayed or unresolved tickets to the appropriate senior IT team members or as per escalation matrix.
• Track the ticket lifecycle to ensure SLA adherence.

3       Asset Management

• Maintain and update the IT Asset Register regularly.
• Coordinate with the team for asset issuance, movement, and return (laptops, desktops, printers, accessories, etc.).
• Ensure tagging and documentation of all IT assets in coordination with the IT Infrastructure Team.

4       Reporting & Documentation

o Generate daily, weekly, and monthly reports on ticket statistics, open issues, SLA breaches, etc.

o Maintain proper documentation of asset movements, handover forms, incident reports, etc.

5       Communication & Coordination

o Act as a central communication point for all IT-related queries and complaints.

o Communicate with vendors (if required) for updates on external support tickets.

o Maintain professional and courteous behaviors while interacting with users at all levels.

Introduction:

Reconect.ai is a cutting-edge technology company headquartered in Bengaluru, pioneering the use of advanced AI to transform the debt collection industry. Our B2B SaaS platform leverages AI-driven strategies to streamline the entire debt collection process, enhancing operational efficiency and customer experience for financial institutions.

We are looking for a highly motivated and ambitious Sales Development Representative (SDR) with 3+ years of experience in SaaS sales. The SDR will play a crucial role in driving our sales growth and expanding our market presence by generating qualified leads and nurturing prospects through the early stages of the sales funnel.

Key Responsibilities:

• Conduct targeted outbound prospecting efforts to identify and qualify leads through multiple channels, including cold calling, email campaigns, LinkedIn outreach, and industry events.
• Research and identify key decision-makers within financial institutions; understand their pain points and business objectives related to customer engagement, automation, and digital transformation.
• Engage prospects in meaningful conversations to uncover specific challenges and position Reconect.ai’s solutions as the right fit.
• Collaborate closely with the sales team to ensure smooth handoff of qualified leads and maintain strong pipeline momentum.
• Conduct timely follow-ups with leads, schedule appointments, and coordinate meetings between prospects and the sales team.
• Actively participate in sales meetings, contribute insights to sales strategies, and share feedback from prospects to help refine product positioning and marketing initiatives.

Qualifications

• 3+ years of experience in SaaS sales or a similar role, preferably in debt collection, banking, and financial services.
• Proven track record of achieving or exceeding sales targets and generating qualified leads.
• Strong communication and interpersonal skills, with the ability to build rapport and establish lasting relationships with prospects.
• Excellent phone etiquette and active listening skills to understand customer needs and tailor messaging accordingly.
• Self-motivated and driven to succeed, with a competitive mindset and the ability to thrive in a fast-paced sales environment.
• Familiarity with CRM software and sales tools is a plus.
• Solid organizational and time management skills to prioritize tasks and manage multiple leads effectively.

Why Join Us?

• Be part of a fast-growing AI company transforming the debt collection space.
• Work with a collaborative and driven team that values innovation and growth.
• Gain exposure to leading-edge AI and SaaS solutions that are redefining customer engagement.

About Infinx

A unique player in the U.S. revenue cycle market, Infinx combines the best of AI software with qualified domain experts in human intelligence (HI)to deliver a robust, end-to-end solution to our customers. Established in 2011, Infinx has grown rapidly to serve more than 100 customers, including some of the largest hospitals, radiology and imaging centers, and diagnostic labs in the United States. Our offices in Mumbai and Bangalore build the products that serve these customers.

Roles & Responsibilities

Who are we looking for?

We are looking for a technical product manager who can get to the heart of a problem quickly and solve it. If you love to work in a start-up-like and high-performance environment, drive great things, and be great in the process; if you love the amalgamation of Analytics, Machine Learning, and Technology to build world-class software products and solutions; Infinx is the place for you.

As an integral member of the Product team at Infinx, you will be bestowed with the responsibility to ensure product line success. In this role, you will work with the Product Team to shape the direction of Infinx’s Revenue Cycle and Patient Access products that establishes us as a SaaS leader in a highly competitive and rapidly changing healthcare market. Apply your expertise to build products for healthcare providers so that they focus more time on doing what they do best: provide patient care.

How will you lead?

• Liaise with the Product Leadership to prioritize initiatives for scrum teams; define outcomes for sprints and releases
• Work closely with the product engineering team to drive product requirements and ensure the timely release of products and solutions, managing the complete life cycle of products/modules you are responsible for
• Build, groom, and prioritize the backlog based on KPI/data-driven decision-making; value data over opinions
• Drive product releases against committed features and functionalities through feature prioritization and trade-off decision-making with product engineering
• Act like an owner for the success of your product and ensure that product decisions are based on strong logical rigor and in-depth analysis
• Monitor industry trends and evangelize new offerings and solutions with the leadership team; combine tactical roadmaps and requirements with strategic goals
• Collaborate cross-functionally with developers, account leads, operations, and customer success to coordinate releases and deliver high market-acceptance products

What’s our ideal candidate?

• A self-starter who thinks creatively and laterally to create a product that is central to the success of the business
• 3-5 years of product management experience; development experience is a plus
• Familiar with the agile development framework and SDLC; experience with JIRA or other development tracking tools is a plus
• Experience in Analytics and Data-driven decision-making and tools is highly desirable
• Basic exposure to key technologies/products like SQL, Python, AWS, etc. is desirable
• Experience with SaaS/ PaaS products, ETL technologies or data warehouses is a plus
• Exposure to US Healthcare/ Health IT environment is a plus
• Work experience in a startup would be a plus
• Ability to work across geographies and time zones
• Creative, resourceful, detail-oriented, highly organized, and hands-on Strong problem-solving and analytical skills
• Comfortable with a fast-paced, always-on, highly ambiguous environment

About the Company

STAC Fine Jewellery is a young start up that launched in April 2018 with the vision of creating fine jewellery in 18kt gold that can be worn everyday. You can read more about us at www.stacfinejewellery.com. We are looking for someone with a creative mind and experience in the space of graphic design and content creation. This candidate will have experience in working with numerous different design platforms such as digital and print forms. 

Requirements 

• Proficiency in Adobe CC Suite - Canva, Photoshop and Illustrator 
• Video editing skills is a bonus 
• Practical understanding and experience in printing collaterals
• Bachelor’s degree, or equivalent experience in the graphic design field
• A work portfolio of graphic design experience so far
• Good communication skills and the ability to work methodically and meet deadlines
• Written and oral English proficiency
• Interest in the fashion and lifestyle industry
• Up to date and informed on the latest social media trends
• Highly motivated and a self-starter 
• Strong work ethic, initiative, positive attitude and high-energy
• Candidate should be based in Mumbai

Responsibilities

• Collaborate with the team to understand their vision for various projects
• Day-to-Day content development for all marketing initiatives: Stories, Posts, emails, paid ads, website content, blogs, Whatsapp communication
• Translate marketing briefs into meaningful and impactful content
• Work with the marketing team to produce the final design.
• Understand the brand design language and use the appropriate colors and layouts.
• Design packaging collaterals 
• Develop reels and gifs 
• Conceptualize and Design marketing collateral for campaigns and events 
• Maintain awareness of current industry and technology standards, social media, competitive landscape and market trends

Start date: as soon as possible

Location: Tardeo, Mumbai

Experience: 0-6 months

Other perks: Certificate, letter of recommendation, flexible work hours, opportunity to interact with top fashion stylists, informal dress code, 5 days a week

We at Thena are looking for a Machine Learning Engineer with 2-4 years of industry experience to join our team. The ideal candidate will be passionate about developing and deploying ML models that drive business value and have a strong background in ML Ops.

Responsibilities:

• Develop, fine-tune, and deploy ML models for B2B customer communication and collaboration use cases.
• Collaborate with cross-functional teams to define requirements, design models, and deploy them in production.
• Optimize model performance and accuracy through experimentation, iteration, and testing.
• Build and maintain ML infrastructure and tools to support model development and deployment.
• Stay up-to-date with the latest research and best practices in ML, and share knowledge with the team.

Qualifications:

• 2-4 years of industry experience in machine learning engineering, with a focus on natural language processing (NLP) and text classification models.
• Experience with ML Ops, including deploying and managing ML models in production environments.
• Proficiency in Python and deep learning frameworks such as PyTorch or TensorFlow.
• Experience with Embeddings and building on top of LLMs.
• Strong problem-solving and analytical skills, with the ability to develop creative solutions to complex problems.
• Strong communication skills, with the ability to collaborate effectively with cross-functional teams.
• Bachelor's or Master's degree in Computer Science, Electrical Engineering, or a related field.

JOB DESCRIPTION

Overview - We always put our users first. We start by looking at things from the user’s perspective and end by evaluating how the solution has impacted the user.  We are looking for People who are continuously adapting to new technologies and excited to work on products that influence millions of people every day. The Android and iOS mobile applications are used by millions of people around the world and are some of India’s best known and most loved applications and we’re looking for someone to lead the engineering teams that build these apps.

Role - We are looking for a highly skilled computer programmer who is comfortable with both front and back end programming. Full Stack Developer will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail. You will strike a balance between the consumers’ intent and the business’s needs.

What you will do in this role

• Developing front end website architecture.
• Translate requirements and mock-ups into fully functional features by working closely with business and product owners, creative designers and back-end developers.
• Creating servers and databases for functionality.
• Review requirements, design specifications, propose solutions and implementation.
• Work with team leads on the requirements and create estimates against those requirements.
• Deliver projects on time in an agile and continuous development environment.
• Writing tests in a client-side test framework such as Jest, Jasmine, etc.
• Designing and developing APIs.
• Monitor systems to ensure they meet both user needs and business goal.

What you should have

• 2-5 years of hands-on experience in software development and system administration.
•  Experience in Micro services, Serverless applications, Container-based applications.
•  Strong Experience on AWS cloud (Lambda, S3, Kinesis, SQS, SNS, ECS, Dynamo DB).
•  Good understanding of Devops, Apache Kafka.
•  Familiarity with JavaScript frameworks such as ReactJS.
•  Proficiency with server side languages such as NodeJS, Python and PHP.
•  Familiarity with database technology such as MySQL, Mongo DB and Dynamo DB.
•  Familiarity with Logging & Monitoring tools like Kibana, NewRelic, DataDog
• Proficiency with fundamental front end languages such as HTML, CSS and JavaScript.
• Experience with unit testing & Test Driven Development (TDD) and CI/CD.

• BE (Comp/IT), ME (Comp/IT), MCA, M.Tech, B.Tech.

JD as below:

Java Developer

Strong in Java8 with Microservices + Spring Boot, Hibernate, JPA Exposure to MySQL

Only Immediate joiner or Serving