Client Relationship Associate

We have opening for Australian Client in Gurugram

Job Title: Int. Business Development executive ( Outbound sales process)

Location: Plot No. 270, Phase 2, Udyog Vihar, Sector 20, Gurugram, Haryana 122016

Employment Type: Full-Time

Salary: Negotiable Based on Experience

Industry: BPO/Call Centre

Experience: Minimum 6 months - 3 years in outbound B2B sales role in an international BPO environment (Energy or Telecom preferred)

Working Hours: 4:30 AM IST – 1:30 PM IST (Monday to Friday)

Transportation: Both side cab (within the hiring zone)

Role Overview

We are seeking dynamic and results-driven Business Development Executives to join our B2B International Sales team for the Australian market. This is an exciting opportunity to work with clients in the Energy, Telecom, and Cyber Security sectors, build strong relationships, and drive business growth.

Identify, connect, and engage with potential business clients in Australia.

Strong Full stack/Backend engineer profile

Mandatory (Experience): Must have 2+ years of hands-on experience as a full stack developer (backend-heavy)

Mandatory (Backend Skills): Must have 1.5+ strong experience in Python, building REST APIs, and microservices-based architectures

Mandatory (Frontend Skills): Must have hands-on experience with modern frontend frameworks (React or Vue) and JavaScript, HTML, and CSS

Mandatory (Database Skills): Must have solid experience working with relational and NoSQL databases such as MySQL, MongoDB, and Redis

Mandatory (Cloud & Infra): Must have hands-on experience with AWS services including EC2, ELB, AutoScaling, S3, RDS, CloudFront, and SNS

Mandatory (DevOps & Infra): Must have working experience with Linux environments, Apache, CI/CD pipelines, and application monitoring

Mandatory (CS Fundamentals): Must have strong fundamentals in Data Structures, Algorithms, OS concepts, and system design

Mandatory (Company) : Product companies (B2B SaaS preferred)

Key Responsibilities:

Design marketing creatives for social media, websites, emailers, and WhatsApp campaigns

Create offline collaterals including posters, brochures, flyers, standees, and presentations

Ensure brand consistency across all digital and print assets

Translate marketing briefs into clear, effective visual concepts

Adapt creatives for multiple formats, platforms, and campaign requirements

Manage parallel design requests while meeting timelines

Job Description:

The Application Developer primary objective are responsible for designing, creating, and maintaining Integration Solution using OIC to streamline the business process and enhance efficiency.

 Main Role (Overall Accountability):

·        Design, Develop, and Implement Integration solutions using Oracle Integration cloud (OIC) to connect various applications, Systems, and Services

·        Customize and configure OIC adapters, connectors, and Components to meet specific integration requirements.

·        Develop RESTful and SOAP Webservices for data exchange and communication between different systems.

·        Good Knowledge in Cloud technologies (Lamda function in AWS etc for integration with AWS)

·        Collaborate with Business analysists and stakeholders to gather requirements and define integration workflows and data flows.

·        Perform troubleshooting, debugging and performance tuning of integration solutions to ensure optimal performance and reliability.

·        Develop and maintain documentation for integration processes, interfaces and configurations.

·        Perform Code reviews .

·        Ensure adherence to coding standards , development methodologies and security protocols throughout the software development lifecycle.

Personnel Specification

Education: Bachelor’s degree in computer science, Information Technology or related field

Experience:

• 5 or more years of experience in IT industry.

• Experience in Cloud based integration Platform.

Skills and Abilities:

·        Proven experience in designing, developing, and implementing integration solutions using OIC

·        Strong understanding of RESTful and SOAP web services, JSON, and other data formats.

·        Experience in cloud based integration platforms, writing Lamda function and creating integrations with various channels.

·        Strong Knowledge in OIC API Integration.

·        strong understanding on SOAP based services and Rest bases services.

·        Strong development skills in JAVA

·        Strong knowledge on Authentication methodologies to be followed during the integration platforms.

·        Strong Knowledge in OIC GEN2 and GEN3

Note: One technical round has to be taken F2F from either of the Wissen office.

Job Overview:

As a Technical Lead, you will be responsible for leading the design, development, and deployment of AI-powered Edtech solutions. You will mentor a team of engineers, collaborate with data scientists, and work closely with product managers to build scalable and efficient AI systems. The ideal candidate should have 8-10 years of experience in software development, machine learning, AI use case development and product creation along  with strong expertise in cloud-based architectures.

Key Responsibilities:

AI Tutor & Simulation Intelligence

• Architect the AI intelligence layer that drives contextual tutoring, retrieval-based reasoning, and fact-grounded explanations.
• Build RAG (retrieval-augmented generation) pipelines and integrate verified academic datasets from textbooks and internal course notes.
• Connect the AI Tutor with the Simulation Lab, enabling dynamic feedback — the system should read experiment results, interpret them, and explain why outcomes occur.
• Ensure AI responses remain transparent, syllabus-aligned, and pedagogically accurate.

Platform & System Architecture

• Lead the development of a modular, full-stack platform unifying courses, explainers, AI chat, and simulation windows in a single environment.
• Design microservice architectures with API bridges across content systems, AI inference, user data, and analytics.
• Drive performance, scalability, and platform stability — every millisecond and every click should feel seamless.

Reliability, Security & Analytics

• Establish system observability and monitoring pipelines (usage, engagement, AI accuracy).
• Build frameworks for ethical AI, ensuring transparency, privacy, and student safety.
• Set up real-time learning analytics to measure comprehension and identify concept gaps.

Leadership & Collaboration

• Mentor and elevate engineers across backend, ML, and front-end teams.
• Collaborate with the academic and product teams to translate physics pedagogy into engineering precision.
• Evaluate and integrate emerging tools — multi-modal AI, agent frameworks, explainable AI — into the product roadmap.

Qualifications & Skills:

• 8–10 years of experience in software engineering, ML systems, or scalable AI product builds.
• Proven success leading cross-functional AI/ML and full-stack teams through 0→1 and scale-up phases.
• Expertise in cloud architecture (AWS/GCP/Azure) and containerization (Docker, Kubernetes).
• Experience designing microservices and API ecosystems for high-concurrency platforms.
• Strong knowledge of LLM fine-tuning, RAG pipelines, and vector databases (Pinecone, Weaviate, etc.).
• Demonstrated ability to work with educational data, content pipelines, and real-time systems.

Bonus Skills (Nice to Have):

• Experience with multi-modal AI models (text, image, audio, video).
• Knowledge of AI safety, ethical AI, and explain ability techniques.
• Prior work in AI-powered automation tools or AI-driven SaaS products.

Responsibilities : 

• Conduct product demonstrations at hospitals to showcase the capabilities and benefits of the device. 
• Product installation and provide troubleshooting support for devices. 
• Perform site assessments and communicate device requirements to the remote team. 
• Train healthcare professionals, including nurses and doctors, as well as patients, on the use of the Dozee device and the patient monitoring dashboard. 
• Coordinate with the remote team, providing detailed updates on activities conducted during site visits.
• Establish and maintain strong relationships with healthcare professionals, ensuring effective communication and collaboration.
• Assist in ad hoc operational task, as required

Desired Experience:

• Graduation /Diploma ( Science / ITI preferred) 
• 0-2 years of field operations/ field sales experience from healthcare or hospital industry.
• Open to travel within the city . 
• Open to working inside hospital wards and work in night shifts- occasionally as required,
• Good communication skills and fluency in local languages
• Prior experience of working with nurses/doctors is preferred
• Candidate should have basic understanding of operating a computer Additional 
• good-to-have(s)
• If you have experience in the hospital/ healthcare segment 
• If you have experience in working with startups

TROOLOGY is looking for a highly motivated and results-driven Sales and Business

Development Specialist with a minimum of 2 years of experience in software sales, technology

consulting, and business development.

The ideal candidate will possess strong analytical skills, a proven track record of achieving sales

targets, and the ability to cultivate and maintain relationships with corporate and government

clients.

Responsibilities:

 Identify and develop new business opportunities through strategic prospecting,

networking, and relationship building.

 Build and maintain strong relationships with corporate and government clients to

understand their business needs and promote our products and services.

 Conduct market research and analysis to identify emerging trends, competitive threats,

and growth opportunities.

 Collaborate with cross-functional teams, including marketing, product development,

and customer support, to ensure alignment and support of sales initiatives.

 Prepare and deliver compelling sales presentations, proposals, and demonstrations to

potential clients.

 Negotiate and close sales contracts, ensuring mutually beneficial agreements that meet

both customer needs and company objectives.

 Track and report on sales activities, pipeline development, and revenue forecasts using

CRM software.

Requirements:

 MBA in Sales & Marketing, or related field.

 Minimum of 2 years of experience in software sales, technology consulting, or business

development.

 Proven track record of achieving sales targets and driving revenue growth.

 Strong analytical skills with the ability to interpret data, identify trends, and make data-

driven decisions.

 Excellent communication and interpersonal skills, with a pleasant attitude and the

ability to build rapport with clients at all levels.

 Ability to work independently and as part of a team in a fast-paced, dynamic

environment.

 Experience working with corporate and government clients is preferred.

 Should have excellent written & verbal communication skills.

 Should have experience of preparing proposals, presentations and delivering

presentations to the customer.

Benefits:

 Competitive salary and incentive structure.

 Comprehensive benefits package.

 Opportunities for professional development and career advancement.

 Collaborative and inclusive work environment with a focus on innovation and

continuous improvement.

If you are a proactive and results-oriented sales professional with a passion for technology and

a drive to succeed, we encourage you to apply for this exciting opportunity. Join us in shaping

the future of TROOLOGY and making a positive impact on our clients and communities.

Apply now!

Job Title:- Head of Analytics

Job Location:- Bangalore - On - site

About Qrata:

Qrata matches top talent with global career opportunities from the world’s leading digital companies including some of the world’s fastest growing start-ups using qrata’s talent marketplaces. To sign-up please visit Qrata Talent Sign-Up

We are currently scouting for Head of Analytics

Our Client Story:

Founded by a team of seasoned bankers with over 120 years of collective experience in banking, financial services and cards, encompassing strategy, operation, marketing, risk & technology, both in India and internationally.

We offer credit card processing Solution that can help you in effectively managing your credit card portfolio end-to-end. These solution are customized to meet the unique strategic, operational and compliance requirements of each bank.

1. Card Programs built for Everyone Limit assignment based on customer risk assessment & credit profiles including secured cards

2. Cards that can be used Everywhere. Through POS machines, UPI, E-Commerce websites

3. A Card for Everything Enable customer purchases, both large and small

4. Customized Card configurations Restrict usage based on merchant codes, location, amount limits etc

5. End-to-End Support We undertake the complete customer life cycle management right from KYC checks, onboarding, risk profiling, fraud control, billing and collections

6. Rewards Program Management We will manage the entire cards reward and customer loyalty programs for you

What you will do:

We are seeking an experienced individual for the role of Head of Analytics. As the Head of Analytics, you will be responsible for driving data-driven decision-making, implementing advanced analytics strategies, and providing valuable insights to optimize our credit card business operations, sales and marketing, risk management & customer experience. Your expertise in statistical analysis, predictive modelling, and data visualization will be instrumental in driving growth and enhancing the overall performance of our credit card business

Qualification:

• Bachelor's or master’s degree in Technology, Mathematics, Statistics, Economics, Computer Science, or a related field
• Proven experience (7+ years) in leading analytics teams in the credit card industry
• Strong expertise in statistical analysis, predictive modelling, data mining, and segmentation techniques
• Proficiency in data manipulation and analysis using programming languages such as Python, R, or SQL
• Experience with analytics tools such as SAS, SPSS, or Tableau
• Excellent leadership and team management skills, with a track record of building and developing high-performing teams
• Strong knowledge of credit card business and understanding of credit card industry dynamics, including risk management, marketing, and customer lifecycle
• Exceptional communication and presentation skills, with the ability to effectively communicate complex information to a varied audience

What you can expect:

1. Develop and implement Analytics Strategy:

o Define the analytics roadmap for the credit card business, aligning it with overall business objectives

o Identify key performance indicators (KPIs) and metrics to track the performance of the credit card business

o Collaborate with senior management and cross-functional teams to prioritize and execute analytics initiatives

2. Lead Data Analysis and Insights:

o Conduct in-depth analysis of credit card data, customer behaviour, and market trends to identify opportunities for business growth and risk mitigation

o Develop predictive models and algorithms to assess credit risk, customer segmentation, acquisition, retention, and upsell opportunities

o Generate actionable insights and recommendations based on data analysis to optimize credit card product offerings, pricing, and marketing strategies

o Regularly present findings and recommendations to senior leadership, using data visualization techniques to effectively communicate complex information

3. Drive Data Governance and Quality:

o Oversee data governance initiatives, ensuring data accuracy, consistency, and integrity across relevant systems and platforms

o Collaborate with IT teams to optimize data collection, integration, and storage processes to support advanced analytics capabilities

o Establish and enforce data privacy and security protocols to comply with regulatory requirements

4. Team Leadership and Collaboration:

o Build and manage a high-performing analytics team, fostering a culture of innovation, collaboration, and continuous learning

o Provide guidance and mentorship to the team, promoting professional growth and development

o Collaborate with stakeholders across departments, including Marketing, Risk Management, and Finance, to align analytics initiatives with business objectives

5. Stay Updated on Industry Trends:

o Keep abreast of emerging trends, techniques, and technologies in analytics, credit card business, and the financial industry

o Leverage industry best practices to drive innovation and continuous improvement in analytics methodologies and tools

For more Opportunities Visit: Qrata Opportunities.

• Managing and designing the reporting environment, including data sources, security, and metadata.
• Preparing reports for executive leadership that effectively communicate trends, patterns, and predictions using relevant data
• Establish KPIs to measure the effectiveness of business decisions.
• Work with management to prioritize business and information needs.
• Provide data solutions, tools, and capabilities to enable self-service frameworks for data consumers
• Provide expertise and translate the business needs to design; and develop tools, techniques, and metrics, and dashboards for insights and data visualization.
• Responsible for developing and executing tools to monitor and report on data quality.
• Responsible for establishing appreciation and adherence to the principles of data quality management, including metadata, lineage, and business definitions
• Provide support to Tech teams in managing security mechanisms and data access governance
• Provides technical support and mentoring and training to less senior analysts.
• Derive insights through A/B tests, funnel analysis, and user segmentation

Key Criteria:

• 3+ years in a data analyst position, preferably working as a Data Analyst in a fast-paced and dynamic business setting.
• Strong SQL-based querying languages (MYSQL, PostgreSQL) and Excel skills with the ability to learn other analytic tools.
• Understanding of Scripting experience in (Python, Perl, JavaScript, Shell);
• Skilled in statistical and econometric modeling, performing quantitative analysis, and technological data mining and analysis techniques.
• This role requires a mixture of data schema knowledge and technical writing activities paired with hands-on and collaborative work with Systems Analysts. Technical exposure through requirements, QA, or development software lifecycles are also a plus
• Demonstrated analytical skills. Ability to work with large amounts of data: facts, figures, and number crunching. Ability to see through the data and analyze it to find conclusions.
• Excellent attention to detail. Data needs to be precise. Conclusions drawn from data analysis will drive critical client decisions
  Domain knowledge in the Internet of Things is a plus
• Managing a junior team of analysts. It is crucial that they have exceptional writing and verbal communication skills to perform their job duties and manage others.

• B.E/ B.Tech./ M. E/ M. Tech from any recognized university in India.
• Minimum 60% in Graduation or Post-Graduation
• SQL knowledge and hands-on experience is a must.
• Great interpersonal and communication skill