Technical Analyst
Technical Analyst at Milestone Technologies Inc · Remote only · 3 - 6 years · ₹15L - ₹27L / yr · Profitable · Remote only · Posted 11 Sep 2022
3 - 6 yrs
₹15L - ₹27L / yr
Remote only
Skills
What will you need to succeed
- Working knowledge of XML, JAVA, REST, SOAP etc
- Basic knowledge of SQL, including the ability to author ad-hoc database queries.
- Is comfortable writing code in Ruby, Python, JavaScript, and Java and enjoys learning new languages and technologies.
- Has experience integrating APIs (major plus)
- Experienced integrating RESTful APIs into web applications (a plus)
- Is experienced with Github or the likes.
- Should have worked on Payment Gateway Applications.
- Has a technical degree in Computer Science, Engineering or Mathematics (MBA is an asset)
- Technical Product/Software certifications an asset
- Has 3 to 5 years of experience in a similar client-facing role
- Has previous experience in a traditional software engineering or Implementation role.
- Has strong analytical and debugging skills.
- Experienced with Salesforce is a plus
- Solution-driven, able to grasp new concepts quickly and efficiently, able to work alone or in a team, able to work with no supervision and under pressure
- Excels in a collaborative and cross-functional environment.
- Demonstrates professional communication skills on technical and business-related subjects
- Experience working with payment gateways a major plus including ecommerce and Retail Experience with continuous integration and test-driven development methodologies a plus
- Excellent time management, organization, and planning skills are essential
- Flexibility to travel as required to meet with clients
- Ability to comprehend and translate complex technical issues and apply to business solutions
- Demonstrate ability to articulate complex technical terms or processes into business language
- Ability to synthesize technical information and apply to business solutions
- Able to set priorities, influence others, and manage customer and partner expectations
- Demonstrated success in customer and partner relationship management
- You are motivated, think outside of the box, and understand the purpose of process and procedures
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We are looking for an integration engineer to assist our rapidly growing customer base. As part of our integration team, you will be the primary point of contact for all integrations. You would be responsible for helping our clients integrate with OneFin APIs, configuring our system for clients, and providing ongoing help to them to resolve any issues.
Application form: https://forms.gle/KbbeXxqhwpwnCzcDA
Responsibilities
- Understand and explain APIs to clients. Help clients integrate OneFin APIs. Research and identify solutions to issues during integration.
- Escalate unresolved issues to appropriate internal teams (e.g., software developers).
- Become a product expert for clients.
- Configure the OneFin system for customized usage by clients. Identify and write internal and external technical articles or knowledge-base entries, like typical troubleshooting steps, workarounds, or best practices, how-to guides, etc.
- Automate the solution of common issues using Python.
- Help live clients resolve issues and coordinate with the development team for issue resolution.
Requirements and Qualifications:
- BS/B.Tech. in Computer Science, Engineering, or an equivalent.
- Strong verbal and written communication skills.
- Experience in writing code in Python.
- Understanding web-based systems.
- Proficient in understanding and writing JSON.
- Experience in SQL databases.
- Experience working with REST APIs.
- Excellent analytical skills, passion for pinning down technical issues, and solving problems.
- Enjoys a fast-paced startup environment.
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