Client Acquisition Executive

About Company:

i2v systems is a technology company in video surveillance and video analytics software. i2V stands for intelligent integrated video. i2V is a technology R&D company focusing on the design, development, and production of intelligent surveillance products. The product offerings include IP video management software, intelligent video analytics/analysis using image processing, computer vision, machine, and deep learning, automatic number plate detection system, red light violation detection system, automatic traffic counting & classification (ATCC), central monitoring system, command, and control system, smart city dashboard, PSIM (physical security information management), incident management system, cloud surveillance, and mobile surveillance.

About the Role:

The Project Engineer will provide on-site and off-site professional services to i2v customers, including proof-of-concept, on-site technical support, system deployment and commissioning, training, audits, and status assessments and will act as a general liaison between i2v and its customers.

What your day will look like:

Field Support:

● Perform installation, audit, assessment, maintenance, and technical support of i2v systems on customer premises

● Provide on-site and off-site professional services to i2v customers, including proof-of-concept, on-site technical support, system deployment and commissioning, training, audits, and status assessments and will act as a general liaison between i2v and its customers

● Define product and functional requirements based on customer feedback and facilitate new product development work specific to the customer

● Provide an open forum for questions regarding strategic plans, best practices, and advice on upgrades special concerns, and ad-hoc consulting for software implementation, integration, training, and change requests

Technical Support:

● Use software tools to diagnose and solve complex issues and service outages

● Conceptualize and articulate ideas clearly and concisely

● Resolve problems in compliance with established processes

● Ensure timely escalation of critical customer related issues through proper channels

● Ensure timely resolution of customer issues

● Collaborate with other Technical Support specialists and R&D engineers

● Develop and maintain a strong relationship with new and existing customers

● Develop and maintain an extensive working knowledge of i2v solutions

● Contribute to the evolution of our software and Support processes

● Participate in the elaboration of technical documentation and knowledge base article

● Properly document issues encountered in the field in the Genetec trouble ticket system and customer relationship management (CRM) tool

About you:

● Minimum Diploma/Degree in Computer Sciences, Computer Engineering, Electronics or equivalent

● Strong analytical and troubleshooting skills in both hardware and software

● Flexible, with a "can do" attitude, able to multitask, with an ability to manage priorities

● Experience in customer service, technical support, and project management

● Strong sense of urgency with a desire to constantly learn and evolve at the same pace as the software

● Strong team player while possessing the autonomy to manage his own workload

● Experience in electronic Security environment (CCTV, VMS,VA,NVR, DVR)

● Fluent and proficient in verbal and written communication in English

● Any other languages will be considered a strong asset  

Technical Requirements:

● Excellent administration and troubleshooting knowledge of the various Windows operating systems (Active Directory, file sharing, IIS, clustering, GPO, performance monitoring, etc.)

● Excellent knowledge of networking principles and IP protocols

● Experience with networking equipment configuration and troubleshooting (switches, routers, etc.)

● Experience working with SQL databases

● Clear understanding of TCP, IP and UDP protocol stack (DHCP, DNS, TELNET, SSH, RDP)

● Understanding of network storage (SAN, NAS, iSCSI) principles and networking best practices

● Understanding of server virtualization concepts

● Understanding of OS (Linux , Windows server) and Hardware (GPU, RAM, CPU etc). 

Company Description

13kbs.com is a forward-thinking company committed to delivering cutting-edge solutions that empower businesses to excel in the digital era. We bridge the gap between innovation and practicality, ensuring efficiency, security, and scalability at every step.

Our key services include AI-powered solutions, scalable full-stack development, cloud & AWS expertise, comprehensive firewall & compliance reviews, and automation testing. At 13kbs.com, we deliver high-impact solutions that align with the evolving demands of technology while maintaining a strong focus on privacy and reliability.

Role Description:

MERN Stack Developer (On-Site – Rajkot)

This is a full-time, on-site role for a MERN Stack Developer based in Rajkot. The developer will be responsible for developing, testing, and maintaining seamless user experiences using technologies such as MongoDB, Express.js, React, and Node.js.

Daily responsibilities include collaborating with cross-functional teams to define, design, and ship new features; writing clean, efficient, and well-documented code; debugging and optimising applications; and ensuring application scalability and security.

• Qualifications & RequirementsExperience: 1–3 years of hands-on experience in MERN stack development
• Proficient in: MongoDB/Postgres, React, and Node.js
• Front-end expertise: HTML, CSS, JavaScript
• Strong understanding of: RESTful APIs and web services
• Familiarity with: Git or other version control systems
• Experience with cloud services: Especially AWS
• Education: Bachelor’s degree in Computer Science, Engineering, or related field
• Soft Skills: Strong problem-solving abilities and effective communication skills
• Language Requirement: Candidate must be able to understand and communicate in Gujarati
• Location: Must be based in Rajkot or nearby areas
• Work Type: Full-time, work from office only (no remote option)

Important Note

Only apply if you meet all the above criteria, including 1–3 years of experience, proximity to Rajkot, and Gujarati proficiency.

Design, develop, and maintain full-stack web applications using the MERN stack (MongoDB, Express.js, React.js, Node.js)

Build reusable, efficient, and scalable front-end components using React.js and modern JavaScript (ES6+)

Develop RESTful APIs and microservices using Node.js and Express.js

Design and optimize database schemas, queries, and indexing strategies in both MongoDB and PostgreSQL

Implement caching strategies using Redis to improve application performance

Design and maintain relational database models with PostgreSQL, including complex queries, transactions, and stored procedures

Implement responsive UI/UX designs and ensure cross-browser compatibility

Write clean, maintainable, and well-documented code following best practices

Participate in code reviews, testing, and debugging to ensure application quality

Collaborate with cross-functional teams including designers, product managers, and other developers

Optimize applications for maximum speed, scalability, and performance

Implement security best practices and data protection measures

Integrate third-party APIs and services as needed

Participate in Agile/Scrum development processes

female only, presentable

Facebook / instagram / linked posts

Prepare creatives as well,

graphics Knowledge and experience of BRAVO software is must

send emails to clients, promotional mails, prepare flyers, collaterals, to increase the reach of indo nippon among the clients and increase footfall through social media, prepare PPT

Experience - 1-2 years

Salary - 25 - 30K

Timing - 10 - 6 PM Mon to saturday (2nd and 4th saturday -work from home)

Skills required

·      Certified in Google Analytics (any popular certifier)

·      A minimum of 4+ years of experience in the web analytics domain

·      Consolidated knowledge of the GA4 platform

·      Excellent communication skills (written & verbal)

·      Good understanding of Analytics, Tag Manager, and Data Studio.

·      Basic knowledge of BigQuery & JavaScript

·      Familiar with HTML, CSS and Javascript, and will have the ability to read, reuse and customise code

·      Advanced understanding of Events Tagging and Custom dimensions.

·      Hands-on experience with data visualization (custom dashboards)

Roles and Responsibilities

·      Responsible for managing our Analytics (G4) and GTM accounts

·      Implementation of highly effective web data analytic solutions

·      Visualize customer behavioral data such as page/path analysis, clickstream, funnel progression, CTA optimization, page/site abandonment, etc.

·      Implement tagging and configuration that ensures data collection is accurate and adequate based on the business needs

In-depth knowledge in the following areas.

·      Determine tracking requirements.

·      Create functional and technical design (Dom Scrapping & Custom HTML) of the tags.

·      Install GTM container tag on the live/staging websites.

·      Create, publish and test tags on the live/staging websites.

·      Able to track the successful form submission.

·      Do regular Tag audits for the live/staging websites.

·      Coordinate with the marketing heads to understand and develop custom reports and dashboards.

·      Create specified digital analytics tagging standards to ensure robust and consistent data capturing.

·      Testing and validating the tracking using various debugging tools.

PHP Developer | App Ringer 

We are looking for a skilled and experienced PHP Laravel Developer to join our team.

Developer to join our back-end development team. In this role, you will be responsible for developing and implementing backend components using PHP concepts and Laravel. You will also be responsible for profiling and improving backend performance and documenting our backend codebase.

 Responsibilities:

• Meeting with the development team to discuss backend applications. 
• Developing and implementing highly responsive user interface components using react concepts.
• Writing backend code using PHP workflows.
• Wordpress knowledge is a plus.
• Developing and implementing backend architecture to build scalable systems and applications.
• Monitoring and improving back-end performance.
• Documenting backend changes and developing updates.

Requirements:

• You have at-least 3 years of experience crafting robust, high-scale, distributed systems in         production environments. 
• You are passionate about leading initiatives and collaborating across Data Science, Design, Engineering and Product teams. 
• You are a strong coder with an eye for using the right algorithms and data structures for the problem at hand. 
• Ability to troubleshoot issues in a large distributed infrastructure. 
• You are proficient with RESTful API design and implementation using PHP. 
• Proficiency in relational (MySQL, Cloud Spanner etc.) and non-relational (Google Cloud Firestore etc.) databases.
• Excellent troubleshooting skills.
• Good project management skills.

Front End developers

• Angular.JS experience
• MongoDB query and aggregation experience (not a database administrator)
• GraphQL experience
• Node.JS and Typescript experience
• CSS and SCSS experience
• CI/CD experience with GitHub actions

Backend Developers:

• Software development experience, one of Python (preferred) or Node.JS/Typescript)
• Experience with Messaging architectures - RabbitMQ (preference) or Kafka
• Experience with docker-containers 
• Experience with Apache NiFi (valued but not necessary)
• Experience with designing or implementing horizontally scalable solutions
• Experience working with RESTful APIs
• CI/CD experience with GitHub actions
• Experience with Azure cloud

• Getting the sale” using various customer sales methods (door-to-door, cold calling, presentations etc).

• Build relationships with existing customers.
• Cultivate new leads within the sales territory
• Maintain records of all sales leads and/or customer accounts
• Represent the brand during all customer and prospect interactions
• Conducting market research and developing new marketing strategies
• Generating reports for the effectiveness of the marketing and sales plan.
• Scheduling appointments and meetings as necessary
• Demonstrating products and services as deemed necessary by clients .
• Making product knowledge readily available to self and other sales people through various resources
• Engaging in superior customer service by making information readily available
• Collecting customer feedback and market research.
• Creating a plan for gaining customers and retaining them
• Analyzing the competition to create a plan for engagement of target market
• Establishing, maintaining and expanding customer base

*Skills-

• Proven sales experience

• Track record of over-achieving quota

• Familiarity with different sales techniques and pipeline management

• Computer use competency

• Strong communication, negotiation and interpersonal skills

• Self motivated and driven