Client Acquisition Executive

Job Description

Job Title: Sales Representative – IT / B2B SaaS

Location: Mumbai, India (Hybrid / On-site)

Employment Type: Full-time

Experience Level: 3+ Years

Department: Sales & Business Development

About the Role

We are seeking an ambitious, results-driven Sales Representative with a proven track record in B2B IT / SaaS Sales to join our team in Mumbai. In this role, you will manage end-to-end sales cycles — driving outbound prospecting, qualifying inbound leads, conducting product demonstrations, and closing deals. If you are proactive, thrive in a target-driven environment, and excel at translating technical value into clear business ROI for decision-makers, we'd love to connect.

This role requires hands-on field sales experience — you should be comfortable meeting clients in person, conducting on-site visits, and closing deals face-to-face in addition to remote/virtual selling.

Key Responsibilities

• Pipeline Generation & Prospecting: Execute strategic outbound outreach (cold emailing, LinkedIn networking, cold calling, and in-person field visits) targeting mid-market and enterprise decision-makers (CTOs, CIOs, Heads of Sales/Marketing, Founders).
• Inbound Lead Conversion: Promptly engage, qualify, and convert marketing-generated inbound leads into active sales opportunities.
• Product Discovery & Demo: Conduct consultative discovery calls and on-site/in-person product walkthroughs to identify prospect pain points and deliver tailored demos.
• Field Sales & Client Visits: Travel for client meetings, site visits, and relationship-building activities within Mumbai and surrounding regions as required.
• Negotiation & Closing: Build commercial proposals, lead contract negotiations, manage objection handling, and consistently close deals to meet/exceed quarterly quota targets.
• CRM & Pipeline Hygiene: Maintain accurate and up-to-date records of all deals, activities, and forecasts in the CRM (e.g., HubSpot / Salesforce).
• Market Feedback: Work closely with Marketing and Product teams to share customer feedback, competitive insights, and market trends.

Key Qualifications & Skills

• Education: B.Tech / B.E. graduate is mandatory. (A technical/engineering background helps in translating product capability into client-facing business value.)
• Experience: Minimum 3+ years of direct selling experience in B2B Tech / IT Services / SaaS, with demonstrated field sales exposure (on-site client visits, in-person demos/negotiations — not purely remote/inside sales).
• Proven Track Record: Demonstrated history of consistently meeting or exceeding individual sales quotas and pipeline generation targets.
• Sales Acumen: Strong grasp of consultative and solution-selling methodologies (e.g., MEDDPICC, BANT, SPIN).
• Communication: Exceptional verbal, written, presentation, and active listening skills.
• Mindset: Highly self-motivated, resilient, comfortable with ambiguity, willing to travel locally for client meetings, and able to work independently.
• Location: Based in or willing to relocate to Mumbai.

Engage with prospective customers through calls, virtual meetings, and other communication channels. Understand customer requirements and recommend suitable solutions. Build strong relationships with potential customers and address their queries effectively. Follow up with leads and convert them into successful sales. Meet and exceed individual sales targets and performance metrics. Maintain accurate records of customer interactions and sales activities in CRM systems. Collaborate with internal teams to ensure a seamless customer experience. Stay updated on product offerings, industry trends, and competitor activities

• Identify and approach potential customers through field visits, cold calling, and referrals.
• Generate new leads and convert prospects into customers.
• Conduct regular client meetings and product/service presentations.
• Build and maintain strong relationships with existing and potential customers.
• Understand customer requirements and recommend suitable solutions.
• Follow up with leads and maintain an active sales pipeline.
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Key Responsibilities

● Handle end-to-end international sales through outbound voice calls

● Engage with prospective international customers, understand their needs, and pitch relevant products/services

● Qualify leads, manage objections, and close sales effectively

● Maintain accurate records of customer interactions and sales activities in CRM systems

● Achieve and exceed assigned sales revenue and conversion targets ● Build and nurture long-term client relationships through follow-ups and after-sales support

● Coordinate with internal teams to ensure smooth onboarding and service delivery

● Adhere to process guidelines, quality standards, and compliance requirements 

Requirements

● Minimum 6 months+ of experience in International Voice Process / Outbound Sales

● Proven experience in end-to-end sales (not limited to lead generation) ● Excellent spoken and written English with a neutral accent

● Strong negotiation, persuasion, and objection-handling skills

● Target-driven mindset with the ability to work in a fast-paced environment

● Willingness to work in the Australian shift (5:00 AM – 2:00 PM IST)

● Agile, flexible, and adaptable to business requirements Qualifications ● PUC / Graduation in any discipline What We Offer

● Fixed Monday–Friday working schedule

● Exposure to international markets and sales processes

● Performance-driven incentives and growth opportunities

● Supportive and learning-focused work environment 

● Handle inbound and outbound leads and convert them into paid enrollments ● Conduct detailed counselling sessions to understand learner goals and recommend the right program ● Drive the complete sales cycle: lead qualification → demo → follow-ups → closure ● Maintain high conversion rates and meet revenue targets ● Manage CRM updates, track leads, and ensure timely follow-ups ● Coordinate with operations and support teams for the smooth onboarding of learners ● Build strong relationships with prospects to improve trust and conversion

Responsibilities:-

● Conduct in-depth product demos for potential clients, showcasing the value of our B2B SaaS solutions.

● Engage with leads generated from cold calling to understand their business processes, pain points, and requirements.

● Tailor product demos to align with the specific needs and challenges of each prospect.

● Collaborate with the pre-sales and technical teams to ensure a seamless experience for the client.

● Stay updated on product features, industry trends, and customer needs.

● Provide feedback to the product development team based on customer interactions.

● Regularly update CRM systems with relevant information and progress updates.

Requirements:-  

● 3 to 5 years of relevant experience in B2B sales — especially in:

○ SaaS / CRM / Software product companies

○ Travel Tech (DMCs, GDS, or supplier aggregators)

○ Enterprise or SMB sales to businesses (not end consumers)

● Experience in delivering product demos, preferably for B2B SaaS solutions.

● Bachelor’s/Master’s or MBA degree in Sales / Marketing / International Business / Travel & Tourism Management

● Must be fluent with tools like Google Meet, CRM, WhatsApp Business, and LinkedIn outreach

● Strong product demo skills, good spoken English, ability to explain value in simple business terms

Benefits:-

● Competitive salary and performance-based bonuses.

● Opportunity to work with a dynamic and innovative team in a fast-growing startup environment.

● Chance to work directly with CXOs and set up the core business development vertical for the organisation.

● Continuous learning and development opportunities.

What You’ll Do

• Prospect every day. Run high-volume outbound across phone, email, and Facebook/LinkedIn to decision-makers at dental practices.

• Qualify and book. Have real conversations, qualify against our ICP, and book demos on AE calendars.

• Own your book. Work a defined segment / platform book and avoid double-touching prospects.

• Keep HubSpot clean. Log every call and touch the same day; keep records complete — if it isn’t in HubSpot, it didn’t happen.

• Follow the rhythm. Join the daily standup and protect your power-calling blocks.

• Hand off well. Pass qualified demos to AEs with the context they need to win.

Candidate Preference: Female candidates preferred. Candidates should have strong communication skills, a customer-focused approach, and the ability to handle consumer sales inquiries effectively.

Key Responsibilities

1. Lead Management and Sales Conversion

Contact leads generated through the company website, Meta advertisements, WhatsApp, online marketplaces, partner networks, and creator campaigns.

Respond promptly to incoming enquiries through phone calls, WhatsApp, and email.

Understand customer requirements and recommend appropriate products based on their needs and budget.

Explain product features, pricing, applications, and usage accurately.

Handle objections relating to pricing, product suitability, functionality, and installation.

Convert qualified leads into orders through website checkout, payment links, or relevant sales channels.

2. Follow-ups and Pipeline Management

Follow up consistently with interested prospects, undecided customers, and abandoned-cart leads.

Maintain accurate records of leads, customer interactions, follow-up dates, and sales outcomes.

Update the CRM or lead-tracking system regularly.

Re-engage previous enquiries during promotional campaigns and festive offers.

Ensure every assigned lead is tracked and has a clear next step.

3. Customer Relationship Management

Deliver a professional and positive customer experience throughout the sales journey.

Coordinate with the operations team on order confirmation, delivery updates, and customer requirements.

Follow up with customers after purchase to understand their experience.

Encourage satisfied customers to share reviews, testimonials, and referrals.

Escalate product or service issues to the relevant team and follow up until resolution.

4. Sales Reporting and Marketing Support

Achieve monthly sales and lead-conversion targets.

Track daily calls, connected conversations, follow-ups, conversions, and pending leads.

Prepare regular sales reports for the reporting manager.

Share customer feedback, common objections, FAQs, and lead-quality insights with the marketing team.

Support partner and creator campaigns by engaging and converting the leads they generate.

Key Performance Indicators (KPIs)

Performance will be assessed based on:

Monthly sales revenue against assigned targets.

Lead-to-order conversion rate.

Response time for new enquiries.

Number and quality of customer conversations.

Follow-up consistency and pipeline management.

Customer experience and issue resolution.

CRM accuracy and timely reporting.

Average order value and relevant product upgrades or bundles.

Candidate Requirements

Must Have

1–4 years of experience in inside sales, tele-sales, or consultative B2C sales.

Proven ability to achieve sales targets and convert enquiries into orders.

Strong verbal communication and persuasion skills in English and Hindi. Knowing Tamil / Kanada is a plus

Role Description:

The role is a full-time, on-site position based in our HSR Layout, Bengaluru office. The tele sales professional will conduct outbound and inbound calls to engage potential and existing clients, present Life Designer’s services, and convert leads into opportunities.

Day-to-day tasks include understanding client needs, explaining service offerings, updating CRM records, and following up on prospects to close sales. The role also involves coordinating with internal teams, providing clear communication to clients, and maintaining high standards of customer experience.

Qualifications:

• Strong Sales skills with the ability to generate leads, pitch services, and close deals over the phone.
• Excellent Communication abilities, including clear verbal communication, active listening, and professional phone etiquette.
• Customer Service and Customer Support skills to handle inquiries, resolve basic issues, and build long-term client relationships.
• Experience in Training or a willingness to learn sales scripts, product knowledge, and tele sales best practices.
• Proven experience in tele-sales, inside sales, or a similar client-facing role, preferably in tech, digital, or service industries.
• Comfort using CRM tools, call tracking systems, and basic productivity software.
• Ability to work in a fast-paced environment, meet targets, and manage multiple leads simultaneously.

Minimum educational qualification: A high school diploma; a bachelor’s degree in business, marketing, or related fields is an advantage.

About the Role

We are looking for a high-energy, research-driven, and execution-focused Sales Development Representative (SDR) to build qualified sales pipeline through outbound prospecting and lead qualification.

This role is responsible for identifying target accounts, engaging decision-makers through personalized outreach, qualifying opportunities, and scheduling meetings for the Account Executive team. You will play a critical role in building the top of Comprinno's sales funnel and creating predictable pipeline growth.

The ideal candidate is persistent, curious, highly organized, and comfortable engaging technology leaders through multiple communication channels. You should enjoy researching companies, uncovering business opportunities, and creating meaningful conversations that translate into qualified sales opportunities.

Key Responsibilities:

Prospecting & Account Research

• Identify target accounts aligned with Comprinno's Ideal Customer Profile (ICP).
• Research companies, industries, and technology landscapes to identify potential cloud transformation opportunities.
• Map key decision-makers including Founders, CTOs, CIOs, VP Engineering, Engineering Managers, and IT leaders.
• Build and maintain high-quality prospect lists using CRM, LinkedIn, Apollo, Clay, and other prospecting tools.

Outbound Prospecting

• Execute structured outbound campaigns through:
• Email
• Cold Calling
• LinkedIn
• WhatsApp
• Personalized multi-channel outreach
• Personalize outreach based on customer industry, business priorities, and technology landscape.
• Execute disciplined follow-up cadences to maximize response and engagement rates.
• Continuously improve messaging based on campaign performance and customer feedback.

Lead Qualification

• Conduct initial discovery conversations to understand customer challenges, priorities, and technology initiatives.
• Qualify prospects based on predefined qualification frameworks and buying intent.
• Identify opportunities related to:
• Cloud Migration
• Cloud Modernization
• Managed Services
• Security
• Data & AI
• Generative AI
• Schedule qualified meetings for the Account Executive team with comprehensive handover notes.

Pipeline Contribution

• Consistently achieve weekly and monthly outreach, meeting, and SQL targets.
• Maintain high-quality pipeline creation across startup, ISV, mid-market, and enterprise segments.
• Monitor personal conversion metrics and continuously improve performance.
• Support Account Executives in achieving pipeline and revenue objectives.

CRM & Sales Operations

• Maintain accurate CRM records for all prospect interactions.
• Update lead status, qualification notes, follow-up actions, and meeting outcomes.
• Ensure excellent CRM hygiene and adherence to sales processes.
• Track personal KPIs and activity metrics.

Collaboration & Continuous Learning

• Work closely with Marketing to support outbound campaigns and account-based initiatives.
• Collaborate with Account Executives, Presales Engineers, and Sales Leadership to improve lead quality.
• Share customer insights, objections, and competitive intelligence.
• Participate in coaching sessions, role plays, sales enablement, and product training.

Required Qualifications & Skills

• Bachelor's degree in Business, Engineering, Technology, Marketing, or related disciplines.
• 1–3 years of experience as an SDR or BDR
• Experience working in IT Services, Cloud Consulting, SaaS, or Technology Services organizations.
• Proven experience booking qualified meetings for the India market.
• Excellent written and verbal communication skills in English.
• Confidence in cold calling and outbound prospecting.
• Strong research and account-mapping abilities.
• Effective objection-handling and relationship-building skills.
• Strong attention to detail, CRM discipline, and process orientation.
• High energy, resilience, and execution focus.

Desired Qualifications & Skills

• Experience using SDR platforms such as Apollo, Clay, Outreach, Salesloft, HubSpot, LinkedIn Sales Navigator, or similar tools.
• Familiarity with AI-assisted prospecting, research, and outreach tools.
• Understanding of Cloud Computing, DevOps, AI, Cybersecurity, or Managed Services.
• Knowledge of B2B sales qualification methodologies.
• AWS Cloud Practitioner certification (or willingness to pursue certification).

What We're Looking For

• Strong curiosity and research mindset.
• High persistence and resilience.
• Excellent communication and listening skills.
• Strong organizational and time-management abilities.
• High ownership and accountability.
• Coachable with a continuous learning mindset.
• Ability to thrive in a fast-paced, target-driven environment.

What Success Looks Like

• Consistent achievement of weekly and monthly outreach, meeting, and SQL targets.
• High-quality lead qualification with strong acceptance rates from Account Executives.
• Excellent CRM hygiene and process compliance.
• Continuous improvement in response rates, meeting conversion, and qualification quality.
• Strong collaboration with Marketing, Presales, and Sales teams.
• Meaningful contribution to predictable pipeline generation and revenue growth.

Why Join Comprinno

• Work at the forefront of cloud innovation with one of the leading AWS consulting partners in the APJ region.
• Gain exposure to Cloud, DevOps, Managed Services, Data Analytics, and AI solution selling.
• Learn directly from experienced Sales Leaders, Presales Engineers, and Solution Architects.
• Accelerate your growth through structured coaching, AWS certifications, and continuous learning.
• Build expertise in enterprise technology sales and consultative selling.
• Join a collaborative, high-performance culture that values ownership, innovation, and customer success.