
Job Description – Customer Support Executive (Flipkart Minutes / Uber Eats Process)
Location: Mohali
Work Mode: Work From Office (WFO)
Employment Type: Full-Time
About the Role
We are hiring Customer Support Executives for leading customer service processes (Flipkart Minutes and Uber Eats) at Mohali. This is an excellent opportunity for freshers and experienced candidates looking to build a career in customer support through chat and non-voice operations.
Key Responsibilities
- Handle customer queries through chat and support channels.
- Provide accurate and timely resolutions to customer concerns.
- Maintain high-quality customer interactions and service standards.
- Follow process guidelines and meet productivity targets.
- Ensure customer satisfaction through effective communication and problem-solving.
Eligibility Criteria
- Minimum qualification: 12th Pass or Graduate
- Freshers and candidates with 6+ months of customer service experience can apply.
- Good English communication skills are required.
- Ability to work in rotational shifts and rotational week-offs.
- Immediate joiners preferred.
Skills Required
- Strong written communication skills.
- Customer-centric approach and problem-solving ability.
- Typing speed of 25 WPM with 90% accuracy.
- Basic computer proficiency.
- Ability to work in a fast-paced environment.
Compensation
Flipkart Minutes Process
- CTC up to ₹20,000 per month
- Approx. ₹16,400 in-hand salary
Uber Eats Process (International Non-Voice)
- CTC: ₹26,000 + ₹2,000 PLI (Performance Linked Incentive)
- Total CTC up to ₹28,000 per month
- Initial 3 months: Approx. ₹20,000 in-hand (PLI not applicable)
- After 3 months: Approx. ₹22,000–₹23,000 in-hand based on performance
Work Schedule
- 5–6 days working (depending on process)
- Rotational shifts and rotational week-offs
- Day, evening, and rotational shifts
- No cab facility
- No leaves during the initial 3 months (Uber Eats process)
Assessment Requirements
- Versant Score: 3 or above
- Typing Test: 25 WPM with 90% accuracy
- AMCAT Assessment (Flipkart Minutes process)
Selection Process
- HR Screening / HR Round
- Assessment Round
- Versant Test
- Typing Test
- Chat Simulation / Written Assessment
- Operations / Manager Round
- Offer & Joining
Location: Mohali
Mode: Work From Office
Joining: Immediate Joiners Preferred

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•Lead the technical implementation of our platform using Python for new and existing clients
•Collaborate with internal teams to deliver seamless onboarding experiences for our clients.
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•8+ years of software development experience.
•Strong proficiency in Python (preferred), C# .NET, or C/C++.
•Proven track record of leading technical implementations for enterprise clients.
•Deep understanding of Pandas, Numpy, RESTful APIs, webhooks, and data transformation pipelines.
•Excellent communication and stakeholder management skills.
Job Description:-
- Database Administration, Solution design, Database Migration and manageability for Mission Critical Enterprise Applications in Datacentre and Cloud Deployments
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- Experience in Oracle Database migrations to cloud (preferably Azure ).
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We are seeking a highly skilled PostgreSQL Admin with 3 to 6 years of experience to join our dynamic team. The ideal candidate will have extensive experience in Posgresql or PL/SQL Data Warehousing Concepts Scheduling Basics ETL SQL Data Integration Microsoft SSIS and Unix Shell Scripting. This role involves designing developing and maintaining data integration solutions that support our business objectives.
Responsibilities
- Design and develop robust data integration solutions using postgresql or PL/SQL ETL tools and Microsoft SSIS.
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Qualifications
- Possess a strong understanding of PL/SQL and its application in data integration.
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Responsibilities:
. Create exclusive distributors, exclusive super stockiest and business associates for the company and guide, and coordinate them to achieve the target towards the entire business growth.
. Observe all the stock reports, product orders, re-order etc.
.Finding new marketing ideas and improving sales.
Requirements:
.Bachelor's degree and experience in business, marketing or related field.
.Strong communication skills.
. Basic knowledge of Word, Excel, and PowerPoint.
.Minimum age is 30 and the maximum is 60.
About the Company:
Rejolut is one of the award-winning fastest-growing emerging tech companies which is working on leading technology like Blockchain, ML & AI, Complex mobile & web apps, IoT, etc. located in the USA, UK, and India.
Key Responsibilities:
• Ability to handle and maintain confidential information.
• Fluency in social media, particularly in researching and recruiting candidates through channels such as LinkedIn and also through Job portals.
• Job candidate interviewing skills.
• Taking Care of joining formalities of the Employees.
• Preparing Appointment Letter.
• Issuing the Offer Letter and explaining the salary details.
• Conducting orientation and Induction for the new joiners.
• Ability to lead and build the team.
• Attendance Leave Management.
• Preparing Confirmation Appraisal Letter.
• Employee Relationship, Handling Employee Grievance, Employee Engagement Activities like Arranging Picnics, Festive Parties, and Birthdays.
• Handling Exit Interviews.
• End-user technology skills with HR software and platforms, such as HRIS or workforce management systems.
• Ability to build team morale and promote a corporate culture
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Hiring, Human Resources Management, Benefits Administration, Performance Management, Communication Processes, Compensation, and Wage Structure, Supports Diversity, Classifying Employees, Employment Law, Laws Against Sexual Harassment, Organization
Must-Have Skills:
Strong Communication Skills, Presentation Skills, and Interpersonal Skills, Negotiation Skills, Convincing Skills, Grievance handling.
Good To Have Skills:
Recruitment experience in Technology Company, Software Company, or SAAS domain.
Role - Sr. Executive (Search)
Experience - 2 to 6 years
Location - Mumbai, Bangalore & Gurgaon
About the company :-
Our Client is the worlds largest media investment company which is
a part of WPP. Neo is a global digital transformation agency with 1200 employees across 21 nations.
Our team of experts support clients in programmatic, social, paid search, analytics, technology, organic search, affiliate marketing, e-commerce and across traditional channels.
In this role, you will be responsible for a massive opportunity to build and be a part of the largest performance marketing setup. This role assumes responsibility of crafting a performance strategy
for clients and create success stories.
Reporting of the role -
This role reports to the Manager Performance Marketing
What your day job looks like :-
- You will be responsible for coordinating and managing marketing campaigns on Google Adwords and (preferably) Yahoo Marketing campaigns
- You will accelerate PPC Marketing using analytical and creative skills
Maximize profits by developing and crafting Google- Display Advertisement, planning and deploying PPC campaigns
You will acquire good analytical skills to gain high quality score & improve PPC Campaigns.
- You will have to track and update traffic patterns through PPC or cost per click, as well as Adwords Management
- Determine ROI on search marketing efforts
- You will be responsible for adding new keywords in the search engines, Search Engine Marketing skills
- You would get an opportunity to Manage Google-Banner Ads (including client search strategies), Paid Search Campaigns; setting up and optimizing Paid Search/PPC campaigns
- Tracking of funds in the account and maintain conversions
- You will be able to become a client champion & interact regularly with client for delivering better value & ROI to client based on their feedback.
What you'll bring :-
- 2-5 years of relevant experience
- Hand on experience on Search platforms (AdWords, Bing, Editor)
- Experience on 3rd party tools is a plus (SA360, Marin, Kenshoo)
- Graduate/MBA from a recognized university
- Self-motivated with passion for marketing, advertising & campaign management
- Outstanding client handling & communication skills both written & verbal
- Active interest in electronic copywriting & knowledge of web analytics would be an added advantage
- Ability to meet deadlines
- Google AdWords Certified & Google Analytics certified professional will be preferred & added advantage you have already worked on Kenshoo or Marine
- Good knowledge of Excel
ROLES AND RESPONSIBILITIES
- Build an advanced e-commerce admin dashboard application for our platform.
- Proven working experience in React JS app development and experience with Web packs and integration with NodeJS.
- Good understanding of Hooks and Redux State Management tools.
- Understanding of React Design principles and architecture patterns.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Work with outside data sources and APIs like the one of Unicommerce.
- Create Unit-test code for robustness, including edge cases, usability, and general reliability. Work on bug fixing and improving application performance.
- Continuously discover, evaluate, and implement new maximizegies to maximize development efficiency.
- Translate designs high-quality into high quality code.
- Have a good understanding of CI/CD tools (any).
- Robust knowledge of popular databases like MongoDB, Elastic Search, DynamoDB, Redis etc;
- Knowledge about AWS Amplify is super plus.
·
·
- CANDIDATES MUST HAVE
- · React JS, Redux
- · Hooks and redux state management
- · React design principles
- · Architectural pattern
- · Unit test code
- · High-level design
- · Ci/cd tool
- · Elasticsearch, DynamoDB, Redis
- · AWS amplify
- · ES6/ ECMAScript, JavaScript,
- · NodeJS ,IDEs, Restful API’s , Git
REQUIREMENTS
- Bachelor’s degree in computer science, software development, engineering, or a related technical field
- Proficient with the latest versions of ECMAScript (JavaScript) as well as HTML and CSS
- Knowledge of React and common tools used in the wider React ecosystem, such as Node.js and npm
- Familiarity with common programming tools such as Redux, IDEs, RESTful APIs, Git repositories, TypeScript, version control software, and remote deployment tools
- An understanding of common programming paradigms and fundamental React principles, such as React components, hooks, and the React lifecycle
JOB DESCRIPTION
Position: Product Manager
We are looking for an experienced Product Manager with great technology background and impressive interpersonal skills. You need to be passionate about people and products. You will join a dynamic and fast-paced start-up environment and work with talented teams to design, build and roll-out products that deliver the company’s vision and strategy.
The Product Manager will be responsible for both product planning and product marketing. This includes managing the product throughout the product lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, to deliver winning products. It also includes working with sales, marketing, design and operations and support to ensure revenue and customer satisfaction. You also need to ensure that the product and marketing efforts support the company’s overall strategy and goals.
The Product Manager will need to act as the bridge between the CEO and the Team. He/She will act as a trusted advisor to the CEO. At the same time, you must build strong relationships with team members across the organization in order to maintain momentum and enable outcomes.
The Product Manager is expected to
- Support define the product strategy and roadmap and co-ordinate with various functions to translate product strategy into detailed requirements and prototypes. Run beta and pilot programs with early-stage products and prototypes.
- Improving the product innovation and management process and gaining consistency are top priorities. Needs to ensure the teams are not just aware of best-in-class approaches, but are also consistently following those frameworks
- Act as a leader within the company to work closely across teams and act as a champion for company culture. Should be able to drive home the culture and values of MMW.
- Work Closely with the CEO, to organize and align strategic priorities with members of the senior leadership team, act as a gatekeeper of tasks that can be resolved without direct involvement of the CEO. Organise follow up meetings to ensure that the decisions made in meeting rooms, make it into action. Language not in line with the rest of the document.
- Work closely with Engineering teams to optimize resources and deliver within turnaround time. Ensure smooth coordination amongst different engineering teams to deliver a seamless product
- Work closely with the Sales team to design product demos to be delivered to customers, deliver a monthly revenue forecast, develop sales tools and collateral, brief and train the sales force at quarterly sales meetings
- Work closely with the Operations team and propose an overall budget to ensure success. Ensure that the budget target is met.
- Work closely with the Marketing team to Develop product pricing, core positioning and messaging for the product. Brief press and analysts and go on press tours. Drive product launches including working with public relations team, executives, and other product management team members
- Gain a deep understanding technology, innovation and customer experience. Need to work with the Design team and identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
Requirements:
- Master’s degree from Tier-1 institute (IIT/IIM/BITS/ISB) in Business and/or Engineering. With a Bachelors degree of Engineering.
- 7+ Years of Experience in Product Management Roles
- Excellent teamwork skills. Proven ability to influence cross-functional teams without formal authority. Skilled at working effectively in a matrix organization
- An analytical mindset driven by data, research and arithmetic. Not just by intuition.
- Excellent written and verbal communication skills. Ability to build world class presentations, excel sheets and reports
- Ability to build easy to understand dashboards and reports from complex systems
- Displays high degree of discipline, confidentiality, integrity and trust.
- A thorough understanding of the Impact of technology and AI on Innovation and Product Development. Is updated about and able to keep pace with evolving technologies across the globe.
- Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done.
- Must be fluent in writing high-quality and error-free content in English.
- Should have excellent grammar skills and vocabulary.
- Willingness to learn and adapt quickly.
- Notable research and time management skills.
POSITION SUMMARY
Essential Skills & Key Responsibilities
- Expertise in P2P domain which includes Procurement and Account Payables and Fusion
- P2P functional implementation experience including Interfaces & RICE objects with other legacy applications.
- Leading the business analysis capability in the procurement space, building excellent business connect, influencing and negotiating between tech and business.
- Capture & clarification of business requirements through a range of analysis techniques for the Business (data flow diagrams, case tool analysis, gap analysis and work & process flow diagrams)
- Function as a techno-functional resource and assist in designing solutions for business
- Understand the business data in depth, analyse key performance indicators and use the same to analyse the requirements further
- Obtaining agreement on business analysis deliverables and ensuring that they meet all the requirements of the business
- Proactively working with business to identify, define, and clarify the scope / issues in terms of complex business/systems requirements.
- Identify options for potential solutions and assessing them for both technical and business suitability/feasibility
- Working with business to capture & clarify business requirements & support business & technology teams in data analysis, in UAT phase etc.
- Acting as a proxy customer with the development teams, facilitating open communication between the customer & development team
- Driving user acceptance criteria with the customer
- Aware of the AGILE terminologies and should have knowledge of AGILE tools like JIRA, Confluence etc.
- Basic knowledge of PL/SQL for data querying & analysis will be an added advantage.
- Exposure to MS Office products like Visio and Excel










