

*Job Title:** Data Analyst
**Location:** Permanent Work from Home
**Job Type:** Full-Time
**Job Description:**
We are seeking a highly motivated and skilled Data Analyst to join our team. The ideal candidate will have a strong background in data analysis, incident management, and real-time data reporting. The role demands exceptional communication skills, both written and spoken, as well as the ability to work flexible shifts to support our global operations.
**Key Responsibilities:**
- Perform data analysis to identify trends, anomalies, and insights.
- Manage and resolve incidents effectively using tools like Jira and Slack.
- Conduct real-time data analysis and reporting to support business decisions.
- Generate comprehensive reports and dashboards to visualize data findings.
- Collaborate with cross-functional teams to ensure data integrity and accuracy.
- Communicate findings and recommendations clearly and concisely to stakeholders.
- Flexibility to work in different time zones as required.
**Required Qualifications:**
- Bachelor’s degree in Computer Science or a related field.
- Proven experience in data analysis and incident management.
- Proficiency in using Jira and Slack for communication and incident tracking.
- Strong skills in real-time data analysis and reporting.
- Exceptional communication skills in English, both written and spoken.
- Ability to work flexible shifts to accommodate global operations.
**Preferred Qualifications:**
- Experience with Python and automation tools is a plus.
**Work Environment Requirements:**
- Must have a reliable laptop/computer and home-based infrastructure, including high-speed WiFi and power backup.
- Ability to work effectively in a remote environment with minimal supervision.
**Benefits:**
- Permanent work-from-home opportunity.
- Flexible working hours.
- Opportunity to work with a dynamic and diverse team.
If you meet the above qualifications and are eager to contribute to a fast-paced and innovative team, we encourage you to apply.

About Epik Solutions
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Experience with popular React.js workflows (such as Flux or Redux)
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