CRM Manager

JOB DESCRIPTION:

Location: Pune, Mumbai

Mode of Work : 3 days from Office

DSA(Collections, Hash maps, trees, Linkedlist and Arrays, etc), Core Oops concepts(Multithreading, Multi Processing, Polymorphism, Inheritance etc) Annotations in Spring and Spring boot, Java 8 Vital features, database Optimization, Microsevices and Rest API

• Design, develop, and maintain low-latency, high-performance enterprise applications using Core Java (Java 5.0 and above).
• Implement and integrate APIs using Spring Framework and Apache CXF.
• Build microservices-based architecture for scalable and distributed systems.
• Collaborate with cross-functional teams for high/low-level design, development, and deployment of software solutions.
• Optimize performance through efficient multithreading, memory management, and algorithm design.
• Ensure best coding practices, conduct code reviews, and perform unit/integration testing.
• Work with RDBMS (preferably Sybase) for backend data integration.
• Analyze complex business problems and deliver innovative technology solutions in the financial/trading domain.
• Work in Unix/Linux environments for deployment and troubleshooting.

Job Summary:

We are looking for a highly motivated and skilled Software Engineer to join our team.

This role requires a strong understanding of the software development lifecycle, proficiency in coding, and excellent communication skills.

The ideal candidate will be responsible for production monitoring, resolving minor technical issues, collecting client information, providing effective client interactions, and supporting our development team in resolving challenges

Key Responsibilities:

Client Interaction: Serve as the primary point of contact for client queries, provide excellent communication, and ensure timely issue resolution.

Issue Resolution: Troubleshoot and resolve minor issues related to software applications in a timely manner.

Information Collection: Gather detailed technical information from clients, understand the problem context, and relay the information to the development leads for further action.

Collaboration: Work closely with development leads and cross-functional teams to provide timely support and resolution for customer issues.

Documentation: Document client issues, actions taken, and resolutions for future reference and continuous improvement.

Software Development Lifecycle: Be involved in maintaining, supporting, and optimizing software through its lifecycle, including bug fixes and enhancements.

Automating Redundant Support Tasks: (good to have) Should be able to automate the redundant repetitive tasks Required Skills and Qualifications:

Mandatory Skills:

Expertise in at least one Object Oriented Programming language (Python, Java, C#, C++, Reactjs, Nodejs).

Good knowledge on Data Structure and their correct usage.

Open to learn any new software development skill if needed for the project.

Alignment and utilization of the core enterprise technology stacks and integration capabilities throughout the transition states.

Participate in planning, definition, and high-level design of the solution and exploration of solution alternatives.

Define, explore, and support the implementation of enablers to evolve solution intent, working directly with Agile teams to implement them.

Good knowledge on the implications.

Experience architecting & estimating deep technical custom solutions & integrations.

Added advantage:

You have developed software using web technologies.

You have handled a project from start to end.

You have worked in an Agile Development project and have experience of writing and estimating User Stories

Communication Skills: Excellent verbal and written communication skills, with the ability to clearly explain technical issues to non-technical clients.

Client-Facing Experience: Strong ability to interact with clients, gather necessary information, and ensure a high level of customer satisfaction.

Problem-Solving: Quick-thinking and proactive in resolving minor issues, with a focus on providing excellent user experience.

Team Collaboration: Ability to collaborate with development leads, engineering teams, and other stakeholders to escalate complex issues or gather additional technical support when required.

Preferred Skills:

Familiarity with Cloud Platforms and Cyber Security tools: Knowledge of cloud computing platforms and services (AWS, Azure, Google Cloud) and Cortex XSOAR, SIEM, SOAR, XDR tools is a plus.

Automation and Scripting: Experience with automating processes or writing scripts to support issue resolution is an advantage.

Job Title: Customer Service Executive

Job Description:

As a Customer Service Executive, you will play a crucial role in delivering excellent customer experiences. You will be responsible for handling customer inquiries, resolving issues, and ensuring overall satisfaction. Strong communication skills, empathy, and a solution-oriented mindset are key to success in this role.

Must-Have Skills:

1. Communication Skills: Exceptional verbal and written communication skills to interact effectively with customers.
2. Customer Focus: A customer-centric approach with the ability to understand and meet customer needs.
3. Problem-Solving: Strong problem-solving abilities to address customer issues and find satisfactory resolutions.
4. Empathy: Ability to empathize with customers and provide support in a compassionate manner.
5. Multitasking: Capacity to handle multiple tasks efficiently in a fast-paced environment.
6. Adaptability: Flexibility to adapt to changing situations and customer requirements.
7. Team Collaboration: Ability to collaborate with cross-functional teams to achieve customer satisfaction.

Good-to-Have Skills:

1. Product/Service Knowledge: Familiarity with the company's products or services.
2. Previous Customer Service Experience: Prior experience in a customer service role is advantageous.
3. Technical Proficiency: Basic technical skills to navigate systems and assist customers with online platforms.
4. Time Management: Efficient time management skills to prioritize and meet deadlines.
5. Language Proficiency: Additional language proficiency may be beneficial, depending on the customer base.

• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive, and well-structured test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, develop and execute automation scripts using open source tools
• Identify, record, document thoroughly, and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet client needs
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to implement solutions
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up-to-date with new testing tools and test strategies

• Knowledge of the quality assurance and testing concepts, methodologies, metrics, automated testing frameworks, and documentation standards.
• Should have knowledge/experience in creating Test Plans, Test scripts, Test cases.
• Collaborate well with others. Ability to translate technical concepts into easy-to-understand terms.
• Preferred knowledge/understanding of different mobile operating systems (Android, iOS)
• Preferred knowledge/experience testing both front-end (GUI)and back-end (database query) applications                                                        
• Experience using Git / Github

Microsoft Windows Desktop WPF XAML, C#, Developer

Full Job Description

The ideal candidate will have 3-7 years experience and be responsible for developing high-quality WPF XAML applications. They will also be responsible for designing and implementing testable and scalable XAML code.

Responsibilities

· Develop Custom XAML, Blend, Prism

· Design highly scalable, testable code with via MVVM pattern

· Support Cloud and DevOps services

Qualifications

· Bachelor's degree or equivalent experience in Computer Science or related field

· Development experience with programming languages in C#, XAML, Unit Testing

· GIT repository

· SQL database or relational database skills a plus

· Azure Cloud and DevOps, a plus

Job Type: Full-time

You’ll be our: Firmware Engineer

You’ll be based at: IBC Knowledge Park, Bengaluru

You’ll be Aligned with: Embedded Manager

You’ll be a member of: Vehicle Software

What you’ll do at Ather:

A successful candidate is expected to lead the Firmware development and integration effort for various Ather products and be responsible for qualifying and integrating FW at various stages with HW. Responsibilities include:

• Understanding requirements from different stakeholders and translating these to application features

• Writing high quality source code to program complete applications within deadlines

• Unit-testing code for robustness, including edge cases, usability, and general reliability

• Performing functional and non-functional testing

• Troubleshooting and debugging applications

• Designing creative prototypes according to specifications

• Evaluating existing applications to reprogram, update and add new features

• Developing technical documents and handbooks to accurately represent application design and code

• Identifying and communicating possible risks along with preventive and corrective measures

• Designing HW/SW integration while working with HW/Algorithms/Cloud teams to deliver an integrated solution. 

Here’s what we are looking for: 

Must have: 

• ECU Software development experience (any of the ARM based Auto ECUs Body Electronics/Infotainment/ Powertrain/Cluster) 

• Previous experience with Low level firmware, Boot loaders, Device Drivers development 

• Hands on Experience Communication Protocols CAN, I2C, SPI, RS232

• Experience with static analyser, JTAG tools etc…

• Knowledge in Assembly and compilers

• Strong testing & debugging skills, experience with logic analysers

• Language: C, C++

Nice to have:

• Knowledge of HW design for ECUs

• Experience with UDS, AutoSAR, ISO26262, MISRA Guidelines 

• Previous experience with SIL and HIL Testing as well as Test case generation for the same.

• Hand on experience in using CAN tools & CAPL Scripts, Bus Master

• Real Time operating Systems, Python, Matlab/Simulink

You bring to Ather:

• BE/B.tech/B.Sc is minimum req with minimum 2-6 years of prior industry experience.

 Dear All,

Job description

Greetings from Value Max Properties

Urgent job opportunity as Sales Executive - Real estate Sales

Qualification : Any Degree & MBA- Marketing.

Experience : Fresher’s

Job location : Kukatpally , KPHB, Hyderabad

Mode Of Interview : F2F interview

CTC : Rs. 12k to 15 K Per Month (Plus Incentives)- Negotiable based on performance.

Two wheeler required (Expenses will be bared by company)

Not much travel required

Job Responsibilities:

• Figure out the potential of new projects and to do tie-ups with them.
• Handling clients to solve their query and also sell them residential & Commercial projects
• Making Site visits to clients in Residential & Commercial projects.
• Meeting with the clients and explaining the details of projects/venture.
• Conducting events and worksites in various organizations to reach the customers.
• Convincing the customers to buy the product /flats.
• Prospecting clients through mediums such as Internet, Personal contacts, company Database, Roadshows, Door to Door colony campaigns, Supermarkets, Hospital, Clubs,etc.
• To monitor Tele callers, effectively convert leads to business.
• Maximize revenue generation and lead closures by using social and public media marketing campaigns.
• Strong client focus including pre and post-sales services.
• Meet and advise clients on real estate.
• Transaction management and deal closure from sourcing to ROI generation.
• Collection & compilation of Sales reports (MIS).
• Follow up & Co-ordination with the clients.
• To make site visits with the clients.
• To draw payment plans of the customers / dues recovery
• Interactions with clients to enhance delivery for repeat and new
• Helping in Preparation of all documentation involved in the transaction of the deal, up to registration of Sale Deeds.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.