Marketing & Brand Strategy Manager

Job Title: Tech Developer Intern

Department: Technology / Product Development

Location: [City / Office / Remote]

Duration: 6 Months Internship

Experience : 3 - 6 months

Job Overview

We are looking for a motivated Tech Developer Intern who is passionate about software development and eager to gain hands-on experience in building and maintaining technology solutions. The intern will work closely with the technology team to assist in development, testing, and improvement of internal systems and digital platforms.

Key Responsibilities

• Assist in developing, testing, and maintaining software applications and internal tools.
• Support the tech team in debugging, troubleshooting, and resolving technical issues.
• Write clean, efficient, and well-documented code.
• Participate in system improvements, feature development, and product enhancements.
• Assist in database management and integration tasks.
• Collaborate with cross-functional teams such as product, operations, and design.
• Conduct basic testing and quality checks for new features and updates.
• Maintain documentation for code, processes, and system changes.

Skills & Qualifications

skills - Typescript, React, Next.js, Redux, Node.js, SQL/NoSQL

• AI - driven development is a plus
• Problem-solving mindset and willingness to learn new technologies.
• Good communication and teamwork skills.

What You Will Gain

• Hands-on experience working on real tech projects.
• Exposure to product development and startup tech environment.
• Mentorship from experienced developers.
• Opportunity to convert into a full-time role based on performance.

Position- Automation Lead 

Location Bangalore (Wfo/Hybrid)

Experience :5+ years

Qualifications Bachelor of Engineering/ Masters in Computer Science (OR) any equivalent 

Job Overview 

• Good experience & strong knowledge in Java programming with Object Oriented Programming methodologies
• Good experience in web/mobile application UI automation & related tools/packages (like selenium/appium)
• Good exposure to functional testing, regression testing, api testing
• Very good in analytical & logical thinking on different perspectives. Ability to handle challenges & resolve blockers independently
• Self-driven, Accountability and ownership of problems to achieve team goals & ability to contribute independently
• Good team player & proactive in giving new ideas/suggestions/solutions & constructive analysis of team member’s ideas
• Hands on experience with different tools - Testing tool, Version Control systems (Git), Test Management Software, Bug Tracking software and CI tools (Jenkins etc.)

Job description

Kapture CRM is an enterprise-focused Service automation SaaS platform. We help 500+ enterprises in 14 countries to manage their customer service in a more intelligent, contextual way.

Responsibilities

• Manage and monitor all installed systems and infrastructure
• Install, configure, test and maintain operating systems, application software and system management tools
• Proactively ensure the highest levels of systems and infrastructure availability
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
• Maintain security, backup, and redundancy strategies
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
• Participate in the design of information and operational support systems
• Provide 2nd and 3rd level support
• Liaise with vendors and other IT personnel for problem resolution

Requirements:

• BS/MS degree in Computer Science, Engineering, or a related subject
• Proven working experience in installing, configuring and troubleshooting UNIX /Linux based environments.
• Solid experience in the administration and performance tuning of application stacks (e.g.,Tomcat, JVMS, Apache, NGINX, Email servers, Mysql)
• Solid Cloud experience AWS and Google Cloud
• Experience with virtualization and containerization (Dockers, Kubernetes, Eureka, Kafka)
• Experience with monitoring systems
• Experience with automation software (e.g., Puppet, cfengine, Chef)
• Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python)
• Solid networking knowledge (OSI network layers, TCP/IP)

Website : https://www.kapturecrm.com/

Who we are:

Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, drive proactive service, improve collections, and develop loyalty.

At our core, Acqueon is a customer-centric company with a burning desire (backed by a suite of awesome, AI-powered technology) to help businesses provide friction-free, delightful, and referral-worthy customer experiences.

We are looking for

We are looking for an innovative and mission-driven Director, Engineering to play a pivotal role in building the most critical engineering solutions for our business growth. This new role will be supporting the enterprise and Technology organization of business line.

The Director, Engineering works with the Product Owner to understand the business strategy and work together to define the roadmap of product feature development over the next couple of years. Along with that the key aspect is to ensure that the team is aligned to deliver these strategic initiatives which would encompass building data streams, data analytics and feature development across multiple projects in close partnership with our Product teams.

As a Director Engineering in Acqueon you will….

Responsive team player who can proactively contribute for building technical strategies for applications and systems by promoting an understanding of the technology and business roadmap. He /she is someone who thrives in a fun, fast-paced, dynamic, startup-like environment.

• Lead a team of strong developers, working on large-scale, complex and cutting-edge systems and ensure that the team optimizes codes, while contributing to business goals and product strategies
• Chalk-out and implement the vision, technology roadmap and business goals
• Operate with scale and speed, amidst flux in the fast-paced environment and evaluate performances regularly and share and seek feedback
• Managing the development and delivery of complex features from design to production according to product requirements
• Work closely with Engineering Leaders, Managers; Product Management, Business Development and Operation teams, and enable them by providing scalable and high quality technology solutions at a rapid pace, estimate and plan projects in an agile environment
• Ensuring that risks and issues are identified and managed closely while driving all stakeholders to deliver on time and to the required quality standards
• Building a strong development team that can work independently and at the same time will collaborate with other international R&D teams
• Responsible to review Architecture and design technically robust, flexible and scalable solutions and deep understanding of technologies and architecture in a highly scalable and available set-up
• Expertise in highly transactional, large relational and complex systems
• Strong object oriented design skills, and an uncanny ability to design intuitive modules and class-level interfaces
• Superior management skills to manage multi-engineer projects and experience in delivering high quality projects on time
• Strong technical competence with a track record of individual technical accomplishments

As a Director in Acqueon you will need….

• An Engineering Degree - B.E/B.Tech/MS in any stream – Computer Science/IT preferred
• With 15+ years of experience in building and managing highly skilled development teams, and the ability to lead, coach and influence them
• Deep understanding in Java, Golang, SQL/NoSQL database, Elastic search, K8S and Docker
• Experience in developing scalable, concurrent, low-latency, fault tolerant systems
• Strong track record of leading and managing the delivery of software development projects, meeting key milestones and overcoming challenges
• Previous experience in working with other international R&D, product management and support teams
• Proven knowledge in both architecture and implementation-level software design of high-scale distributed systems
• Drive the success of the implementation by applying technical skills, to design and build enhanced processes and technical solutions in support of strategic initiatives.
• Work closely with the Architects and cross functional teams and follow established practices for the delivery of solutions meeting QCD (Quality, Cost & Delivery). Within the established architectural guidelines.
• Ability to manage, track and identify risks, bottlenecks and challenges ahead of time, and oversee technical coordination to resolve them
• Willingness to work in a fast paced, and driven team in a context-switching environment
• Should have experience with CDP platforms, NoSql platforms, java/python, AWS platform, ELT (connectors to fetch data, transform) additionally experience with Sagemaker, AI Modelling and Data Science would be a plus

ELIGBLITY:

• Any Graduation with relevant experience.
• Should have excellent written and oral communication.
• Should be proficient in following languages (English, Hindi & Kannada)
• Proficient in MS Office package.
• Should be an excellent team player & should able to maintain good coordination with clients & other team members.
• Prior Experience in Electrical & Electronic Manufacturing company will an added advantage.

ROLES & RESPONSIBILITIES :

• Preparing the offers & work Orders.
• Handling the Pre sales communication.
• Coordinating with technical team, design team, project team, SCM & Clients for the smooth project execution.
• Should maintain the proper documentation as per the standard.

Skills Required

• 8+ years of industry work experience
• Proven experience as a Full Stack Developer or similar role
• 3+ years of web application development with JavaScript as full stack
• Full stack experience designing and building scalable applications from end-to-end 
• Excellent JavaScript / Typescript skills
• Strong proficiency in React (hooks knowledge is plus)
• Strong proficiency in Nodejs
• Good HTML5 / CSS3 skills with expertise on responsive web design 
• Must have Design and development experience in Micro services using NodeJS and TypeScript
• Experience with NoSQL databases such as MongoDB, mongoose, aggregation framework and Redis 
• Experience with Web sockets and related frameworks (e.g. Socket.IO) 
• Experience in using and developing GraphQL APIs
• Experience in performance tuning
• Knowledge of code versioning tools such as Git, Mercurial or SVN.
• Open minded to take up any challenge, research and provide solutions 
• Great attention to detail
• Testing libraries – jest, testing-library is plus
• TDD / BDD experience is plus
• Experience with AWS, K8S, CI/CD is plus
• Familiar with SDLC methodologies like SCRUM, AGILE, Continuous Integration

• Design – Analyze, design & document the system / solution based on the business needs which is scalable, resilient and maintainable with low overhead for both client and server side
• Problem solving – Solve the challenges and problems faced by team by guiding and team with best practices
• Coordinate - Communicate system requirements to developers; explain system structure to them and provide assistance
• Code Reviews – Perform code reviews 
• Planning – Plan and assign tasks to team members
• Develop – Develop micro services and micro frontends

Work Environment Details:

Founded in 2011 and trusted by companies across 70 countries and more, KnowledgeHut is the skills solutions provider that organizations and individuals the world over count on to innovate faster and create progress.
We help technologists master their craft and take control of their careers. We empower businesses everywhere to build adaptable teams, speed up release cycles and become scalable, reliable, and secure.  
Our mission to democratize technology skills is what drives us, and our values are at the helm of how we work together. We thrive in an environment with creativity around every corner, challenges that keep us on our toes, and peers who inspire us to be the best we can be.  
If you have the development skills required and are excited to come to work every day knowing you’re helping our customers build the skills that power innovation, we want to hear from you!

OVERVIEW OF REACH52 AND OUR WORK

reach52 (R52) is a fast growing, social enterprise start-up working to bring sustainable, universal basic healthcare services to users in low-access, developing regions. We do this through an innovative service model, an off-line technology platform and embedding support within communities to help residents access care, knowledge and other services we deliver.

Our mission is divided in to two parts: community access, navigation and healthcare support on the one side; and ultra-low-cost fill-in services to sustain the solution on the other. This allows core healthcare services and treatments to reach further into communities where state of the art services don’t always get to. Our fill-in services allow treatments for life threatening conditions to be accessed reliably and with continuity, so minimising the risk of relapse or crippling financial problems. At the current time our income comes from grant funding and the value of our data services. This, together with other funding streams, provides a sustainable solution so that the services become embedded in the communities we serve.

OVERVIEW OF THE ROLE

In 2019, reach52 was been awarded funding from a major bank to grow into India. We would like tohire a highly motivated Junior Software Engineer to support the designing and delivery of enterprise solutions, applications and integrations in India. India is a new market for us, and we are rapidly expanding our userbase and need to continue to build our portfolio of integrated applications that work in a challenging, off-line environment. We currently use document databases to replicate data between a master and the off-line applications. We have extended workflows that mean our processes flow through Java/Kotlin applications on android and through web technologies depending on the access channel. We support interactions with communities, commercial, logistics and police offices. We need extend our support for internationalisation and localisation and to integrate external services such as local payment options to our commercial applications, together with access to data from third parties. The role will involve the continuing development of a cross application technology solution with emphasis on cost and productivity and existing investment. The candidate should be able to work well with the dev team based in Manila, Philippines.

Title: Junior Software Developer

Employment: Full time contract with probation period

Start Date: Mar 2020

Location: Bangalore

Reporting to: CTO

ROLE SCOPE AND RESPONSIBILITIES

The core role scope and responsibilities will be:

• Understand and analyze user requirements and defects;

• Design and develop R52’s existing Java/Kotlin-based applications;

• Work on new development projects;

• Work with users and stakeholders to scope out new requirements;

• Work as part of a distributed team.

PERSON SPECIFICATION

The ideal candidate will have:

• Strong communication skills;

• 2-4 years software development experience;

• A selection of the following and be prepared to assess and learn new techniques appropriate to system redevelopment:

 o  Cloud platforms

 o  Proficient with Java / Kotlin / Python / Elixir

 o  NoSQL databases and replication

 o  Commercially secure communications

 o  Website / API security

 o  Application integration

 o  Design of off-line services

 o  Containerisation (Docker)

 o  Release Management and Deployment (Kubernetes)

• Knowledge of healthcare systems and/or technology is a strong advantage;

• Strong team working skills, ability to work to deadlines, and flexibility to work as part of a small but-growing team in a dynamic way.