Role: CIPM Tech Lead
Fulltime
Onsite
We are looking for Customer Identity and Access Management (CIAM) is delivered through the Customer Identity and Profile Management (CIPM) service, enabling secure, seamless digital customer experiences for a hyper-connected customer base. CIAM is a specialized domain within Identity and Access Management (IAM) and is critical to establishing trusted digital relationships, secure data sharing, personalization, cross-marketing, and business intelligence. This role maximizes the business value of IT solutions by aligning business needs with the enterprise application landscape, emerging technologies, and platform capabilities. It is accountable for defining, designing, and delivering end-to-end architecture across business, data, application, technology, and security domains, ensuring solutions are scalable, secure, compliant, and future-proof. The position leads architecture activities from initiation through delivery, ensuring alignment with enterprise strategy, portfolio roadmaps, and security standards while meeting cost, schedule, and quality objectives.
Skill Set
MUST HAVE
Identity (CIAM) & Okta Auth0 Core Expertise, Identity Lifecycle (OAuth/SAML/MFA/FIDO) & SCIM 2.0, DevOps & Enterprise Operations (GitHub/GitHub Actions), Incident, Support & ITSM (ServiceNow Request Handling), API Security & Integration (REST), Observability & Operations
GOOD TO HAVE
Frontend (JS/HTML/Node.js) & Auth0 UI Customization (UL/ACUL), Migration & Large-Scale Onboarding, Enterprise Security & Compliance, Application Onboarding & Change Management, Akamai & Edge Ecosystem
Key Responsibilities
• Act as a global CIAM subject matter expert, providing technical leadership.
• Design, integrate, and deploy enterprise-scale CIAM solutions.
• Lead requirements discovery, analysis, and solution design.
• Facilitate discovery workshops to derive business requirements and processes.
• Define enterprise architectures and system integrations aligned to business outcomes.
• Perform security reviews and ensure compliance with standards and best practices.
• Identify security architecture gaps and define risk mitigation strategies.
• Drive adoption of CIAM best practices across IT and business teams.
• Support CIAM policy development and regulatory compliance.
• Collaborate with vendors, system integrators, and global delivery teams.
• Communicate effectively with technical and non-technical stakeholders.
• Document security, cybersecurity architecture, and system requirements across the lifecycle.
Core Technical Requirements
• Proven delivery of scalable, high-performance CIAM solutions supporting mission-critical consumer services.
• Strong server-side development experience (Java and/or .NET) and client-side frameworks (Angular, Node.js, or similar).
Deep hands-on expertise with identity standards and technologies including: LDAP, SAML 2.0, OAuth 2.0 (all major flows), OpenID Connect (OIDC), SCIM, SSO, RBAC
Strong REST/SOAP integration experience using XML and JSON.
Solid enterprise application architecture and security fundamentals, including cryptography.
Experience in integrating applications with identity providers using federation standards.
Hands-on experience with CIAM platforms such as Auth0, Akamai, or equivalent.
Familiarity with API and developer tooling (e.g., Postman).
Mobile identity integration experience (React Native, Ionic, Xamarin) is a plus.
Architecture, Security, and Compliance
• Strong understanding of solution architecture frameworks (e.g., TOGAF).
• Experience with architecture modeling concepts and tools.
• Proven ability to produce solution designs and architecture artifacts.
• Background in information security architecture and IAM threat modeling.
• Strong knowledge of identity and privacy regulations (GDPR, CCPA) and their architectural impact.
• Ensure best-in-class IAM and CIAM practices across the enterprise.
Skills & Professional Attributes
• Excellent communication and presentation skills.
• Ability to provide architectural direction to development and support teams.
• Comfort operating in global, multi-vendor, distributed environments.
• English required.
Mandatory Experience & Qualifications
• Deep hands-on expertise with SAML 2.0, OAuth 2.0, OIDC, and SCIM.
• Proven experience integrating applications with identity providers.
• Strong solution architecture capability using TOGAF or similar frameworks.
• Hands-on experience producing enterprise-scale architecture documentation.
• Information security architecture experience with IAM-specific threat modeling.
• Strong understanding of privacy regulations and compliance impacts.
• Relevant industry certifications (e.g., TOGAF, CISSP, CCPA).
Preferred Qualifications
• Degree in IT, Software Engineering, or related field.
• 10+ years in comparable enterprise architecture or CIAM roles.
• Recognized thought leadership in CIAM or IAM domains.
Additional Information
• Degree in IT, Software Engineering, or related field.
• 10+ years in comparable enterprise architecture or CIAM roles.
• Recognized thought leadership in CIAM or IAM domains.
Shubham Vishwakarma
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About VDart
About
VDart - We are a global, emerging technology staffing solutions provider with expertise in SMAC (Social, Mobile, Analytics & Cloud), Enterprise Resource Planning (Oracle Applications, SAP), Business Intelligence (Hyperion), and Infrastructure services. We work with leading System Integrators in, the private and public sectors. We have deep industry expertise and focus in BFSI, Manufacturing, Energy & Utility, Healthcare and Technology sector. Our scope, knowledge, industry expertise, and global footprint have enabled us to provide best in the industry solutions. With our Core focus in emerging technologies, we have provided global technology workforce solutions in USA, Canada, Mexico, Brazil, UK, Australia & India. We take pride in delivering specialized talent, superior performance, and seamless execution to meet the challenging business needs of customers worldwide.
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