ServiceNow Analyst

Here is the JD for VP - Commercial Leasing. Candidates with commercial real estate experience would be preferred from companies like Colliers, Knight Frank, Cushman & Wakefield, Anarock, CBRE, Savills & JLL. 

APPLY IF!:

- You're looking for a leadership role

- You have at least 5 years of experience in Commercial Real Estate transactions

- You want a great compensation upside

- You love a client facing role

- You want actual decision making freedom and accountability

- You're love a fast paced environment

- You're a powerful negotiator

- You know the Mumbai Real Estate market well

Required Qualifications & Skills:

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• Minimum of 5+ years of professional experience in backend software development, with a strong focus on systems using . NET Framework /. NET Core (C#).
• Proven, significant experience in backend software development using the . NET framework /. NET Core (C#, ASP. NET Web API, Entity Framework).
• Expert-level proficiency in T-SQL, including writing and optimizing complex queries, stored procedures, functions, and understanding database design principles (preferably with MS SQL Server).
• Demonstrated ability to read, understand, and analyze complex legacy code to determine functionality and troubleshoot issues effectively.
• Strong analytical and problem-solving skills, with experience in debugging and resolving production system issues.
• Experience in leading technical initiatives or mentoring junior engineers.
• Formal team lead experience is a strong plus, if for Lead level role.
• Solid understanding of software development lifecycle (SDLC), APIs, and backend architecture patterns.
• Excellent communication and interpersonal skills.

Responsibilities:

• Lead and Mentor: Guide, manage, and mentor a backend engineering team of approximately 4 members, fostering a collaborative and high-performing environment.
• Backend Development: Architect, design, develop, test, and deploy scalable and maintainable backend services, APIs, and database solutions using. NET (C#) and T-SQL.
• Enhancement Ownership: Take ownership of technical design and implementation for new features and enhancements requested for our POS and web platforms.
• Legacy System Expertise: Dive into existing codebases (.NET and T-SQL) to thoroughly understand current system functionality, data flows, and business logic, becoming a subject matter expert.
• Production Support: Act as a key escalation point for diagnosing and resolving complex production issues related to the backend systems. Perform root cause analysis and implement effective solutions.
• Technical Guidance: Provide technical direction, conduct code reviews, establish and enforce coding standards and best practices within the team.
• System Knowledge & Communication: Clearly articulate how backend systems work and answer technical questions from team members and other stakeholders.
• Collaboration: Work closely with front-end developers, QA testers, product managers, and potentially clients to deliver integrated solutions

About the Company:

Alyke, recognized as India's first friendship app, is revolutionizing the way people find friends online through its innovative matching algorithm. Alyke has quickly gained traction, surpassing 1 million users. This platform uniquely connects individuals based on shared interests and proximity and stands out for its commitment to creating a secure environment that encourages users to express themselves freely. Joining Alyke offers the chance to be part of an innovative team dedicated to reshaping the landscape of social connections.

Role Overview:

As a Quality Assurance (QA) Lead at Alyke, you will lead the QA team to ensure the delivery of high-quality software products. You will be responsible for developing and implementing QA strategies, overseeing all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met. This role requires a combination of strong leadership skills and a deep understanding of QA methodologies in a fast-paced startup environment.

Key Responsibilities:

● Lead and mentor the QA team, fostering a culture of quality and continuous improvement.

Extensive work in Appium is much needed.

● Develop and implement comprehensive QA strategies, standards, and processes to ensure the highest quality of our software products.

● Oversee the creation and execution of test plans and test cases, ensuring thorough testing of new features and applications.

● Establish and monitor key QA metrics to track and improve software quality and team performance.

● Collaborate closely with cross-functional teams including development, product management, and operations to ensure timely and high-quality releases.

● Implement and maintain automated testing frameworks and tools to improve efficiency and coverage.

● Manage the defect tracking process, ensuring clear documentation and effective resolution of issues.

● Conduct regular reviews and audits of QA processes to identify areas for improvement.

● Stay up-to-date with industry trends and best practices, continuously integrating new techniques and tools into the QA process.

● Ensure the application’s compatibility across different devices and platforms, particularly mobile.

● Develop training programs and materials to enhance the skills and knowledge of the QA team.

Qualifications:

● Bachelor’s degree in Computer Science, Engineering, or a related field.

● 4+ years of experience in software quality assurance, with at least 2 years in a leadership or management role.

● Proven experience in developing and implementing QA processes and strategies.

● Strong knowledge of QA methodologies, tools, and processes, including experience with manual and automated testing.

● Proficiency in using QA tools such as JIRA, Selenium, Appium, or similar.

● Extensive experience with testing mobile applications on iOS and Android platforms.

● Strong understanding of continuous integration/continuous deployment (CI/CD) pipelines and related tools like Jenkins or GitLab CI.

Excellent problem-solving skills and a proactive approach to addressing challenges.

● Strong communication and leadership skills, with the ability to effectively mentor and manage a team.

● Experience with security testing and understanding of data protection standards is a plus.

● Demonstrated ability to work collaboratively with cross-functional teams to deliver high-quality products on time.

Why Join Us?

● Opportunity to lead a QA team in ensuring the quality of a cutting-edge product impacting users globally.

● Work in an environment that fosters innovation, collaboration, and professional growth.

● Competitive compensation and comprehensive benefits.

● Be part of a passionate and driven team dedicated to transforming the way people connect.

Application Process: If you're excited about leading a team to ensure the quality of a product that brings people together, we'd love to hear from you. Please submit your resume, cover letter, and a link to any relevant work or projects you have worked on.

Job Title: Customer Support Intern

Location: In-office (Okhla)

Stipend: ₹10,000 per month

Experience Required: None

⚠️ Please do not apply if you struggle with (English) grammar in your writing. Clear, professional communication is essential for this role.

YMGrad is a dynamic, fast-paced study abroad consulting firm. We specialize in guiding students through their applications to countries like the USA, Canada, Germany, and more.

We’re currently looking for a Customer Support Intern who is passionate about helping students navigate their study-abroad journey. This is an excellent opportunity to gain hands-on experience in the international education space, work closely with our consulting team, and grow into a potential full-time role.

What You’ll Do:

• Communicate with interested candidates and inform them about our services
• Collaborate with students to shortlist universities and guide them in improving their profiles
• Support the consulting team in handling student queries and maintaining smooth communication
• Help optimize client relationships and contribute to positive reviews
• Continuously learn about admissions, scholarships, and visa processes

What We’re Looking For:

• Strong written English with no grammar issues
• Interest in study-abroad processes and student counseling
• Willingness to learn and grow in a fast-paced environment
• Friendly and professional communication skills

What do you get in return?

💰 A monthly stipend of ₹10,000

🤝 The opportunity to work with a passionate, close-knit team that values collaboration and creativity

🌍 In-depth exposure to the world of international education, study-abroad opportunities, and visa processes

🧠  Flexibility and autonomy to bring your ideas to life — we value initiative and self-expression!

🚀 A chance to make real impact by helping students achieve their global education dreams

🎯 A strong candidate can expect a full-time position after completion of the internship!

Position Overview:

We are seeking a creative and dynamic Product Branding Specialist with a strong background in software products. This role involves developing and executing our branding strategy, social media strategy, lead generation activities, and YouTube content strategy specifically tailored to our HRMS software product. The ideal candidate will have proven experience in digital marketing, social media management, and lead generation within the software industry.

Key Responsibilities:

Branding:

Brand Strategy Development:

·      Create and implement a comprehensive branding strategy aligned with company values, business goals, and unique aspects of the HRMS software.

·      Conduct market research to identify opportunities for brand differentiation.

Brand Identity:

·      Oversee the creation and maintenance of brand guidelines for software products.

·      Ensure consistent application of brand guidelines across all marketing materials and communications.

Content Creation:

·      Collaborate with designers and content creators to produce high-quality visual and written content.

·      Develop compelling narratives and case studies that resonate with the target audience in the software industry.

Social Media Strategy:

Strategy and Planning:

·      Develop a robust social media strategy to increase brand awareness and engagement for software products.

·      Create and manage a social media content calendar focused on software-related content.

Content Management:

·      Produce, curate, and manage published content across all social media platforms.

·      Monitor and respond to comments, messages, and user-generated content.

Analytics and Reporting:

·      Track and analyze social media metrics to measure campaign effectiveness.

·      Provide regular reports and insights to inform strategy adjustments.

Lead Generation:

Strategy Development:

·      Develop and implement lead generation strategies to drive qualified leads to the sales team.

·      Utilize a mix of digital marketing tactics including SEO, PPC, email marketing, and content marketing.

Campaign Management:

·      Plan, execute, and optimize lead generation campaigns.

·      A/B test landing pages, email campaigns, and ad creatives to maximize conversion rates.

Lead Nurturing:

·      Develop and manage lead nurturing campaigns to move prospects through the sales funnel.

·      Collaborate with the sales team to ensure seamless lead handoff and follow-up.

YouTube Strategy:

Content Strategy:

·      Develop a YouTube content strategy that aligns with brand and marketing goals, focusing on the HRMS software product.

·      Plan and produce engaging video content highlighting software features, benefits, and use cases.

Channel Management:

·      Manage the YouTube channel including uploading videos, writing descriptions, and optimizing metadata.

·      Engage with the audience through comments and community posts.

Analytics and Optimization:

·      Monitor YouTube analytics to track performance and identify areas for improvement.

·      Optimize video content for SEO and viewer retention.

Qualifications:

·      Proven experience in branding, social media management, lead generation, and YouTube strategy, specifically for software products.

·      Strong understanding of digital marketing principles and best practices in the software industry.

·      Excellent written and verbal communication skills.

·      Proficient in using social media management and analytics tools.

·      Creative thinker with strong problem-solving skills.

·      Ability to work independently and as part of a team.

Preferred Qualifications:

·      Familiarity with SEO and PPC advertising.

·      Previous experience in a similar role within the software or technology industry.

Desired Candidate Profile

• BSc or M.Sc in Nutrition and Dietetics
• Telesales experience of 18 months or more (at one organisation)
• Excellent communication skills in English & Hindi
• Multiple Languages will be an add on benefit
• Exceptional communication and influencing skills
• Ability to deliver sales pitch in a consultative manner
• Confidence and empathy while on the call
• Good listening skills    

1. Full Stack developer (.Net): (experience 3 to 6 years) 

• Experience in designing multithreaded/concurrent/distributed systems.
• Experience in .Net framework and C# programming is required (3+ years).
• Experience in working on scalable non-blocking server side frameworks like Spring stack(2+ years)
• Experience with both SQL and NoSQL databases, Message brokers. ex: Postgres/MySQL, MongoDB/DynamoDB/Redis/Neo4j, Kafka (2 +years)
• Experience in Front end language and frameworks. JavaScript, must be an expert in one of the front end frameworks (ex: React) (2+)
• Understand cloud technologies and should have deployed applications or products in popular cloud platforms like AWS, GCP, MS Azure, etc (2+ years).

Optional:

• Experience with BigData is a big plus
• Knowledge of functional programming principles is a plus.
• Experience in HTML5 and CSS3