MongoDB Administrator

Customer Success and Support Executive @ Kwikpic

Location: Mumbai / Kolkata (Hybrid)

About us:

Kwikpic is an AI based photo sharing platform based in Mumbai, enabling effortless, high-quality image sharing through features like instant face recognition, smart gallery creation, branded galleries, desktop apps (for macOS & Windows), digital flipbook albums, and more.

Since its launch, Kwikpic has seen exceptional adoption—processing over 200 million uploaded photos, powering 150,000+ events, onboarding 13,100+ photographers and businesses, and achieving 1 million verified users organically within just 18 months 

Why Join Us?

As a Customer Success Associate at Kwikpic, you’re not just supporting users; you’re guiding photographers, businesses, and event professionals toward their ideal photo-sharing experience. You’ll help users leverage features like AI-enabled uploads, custom galleries, digital albums, and more, ultimately growing retention, satisfaction, and revenue.

Key Responsibilities:

• Provide timely assistance to customers via email, chat, and phone, resolving technical and account-related issues.
• Guide new users through the platform, ensuring a smooth start and full adoption of Kwikpic features
• Monitor account health, proactively address concerns, and help customers maximize the platform’s value.
• Maintain strong, ongoing relationships with customers, conducting check-ins and ensuring continued customer satisfaction
• Work cross-functionally with sales, product, and support teams to deliver exceptional customer experiences and communicate feedback

Qualifications:

• Bachelor’s degree (preferably in Business, Communications, or related fields).
• 1+ years of experience in Sales, Customer Success, Account Management, or Support, preferably in SaaS, digital products, or subscription-based services.
• Fluent in English and Hindi
• Excellent communication, empathy, and client engagement skills.
• Comfortable using CS tools, CRM, and analytics platforms (e.g., Gainsight, HubSpot, Salesforce, or in-house tools).
• Strong problem-solving mindset with a love for helping customers succeed.

Technical Lead – Golang | AWS | Database DesignWork Model: Hybrid (Mandatory Work From Office for the first 1 month in Chennai, followed by remote work)

Location: Chennai, India

Experience: 8–12 Years

Budget: 1L ~ 1.2L MonthlyRole Summary

We are seeking an experienced Technical Lead with strong expertise in Golang, AWS, and Database Design to spearhead backend development initiatives, drive architectural decisions, and mentor engineering teams. The ideal candidate will combine hands-on technical skills with leadership capabilities to deliver scalable, secure, and high-performance solutions.

Key Responsibilities

Backend Development Leadership:

Lead the design and development of backend systems using Golang and microservices architecture.

Ensure scalability, reliability, and maintainability of backend services.Database

Design & Optimization:

Own database schema modeling, normalization, and performance tuning.

Work with MySQL, PostgreSQL, and NoSQL databases to design efficient data storage solutions.

Implement strategies for query optimization and high availability.

Cloud Infrastructure Management:

Architect and manage scalable solutions on AWS cloud services including EC2, ECS/EKS, Lambda, RDS, DynamoDB, and S3.

Ensure cost optimization, security compliance, and disaster recovery planning.

Technical Governance & Mentorship:

Review code, enforce best practices, and maintain coding standards.

Mentor and guide developers, fostering a culture of continuous learning and innovation.

Collaboration & Delivery:

Partner with product managers, architects, and stakeholders to align technical solutions with business goals.

Drive end-to-end delivery of projects with a focus on quality and timelines.

Production Support & Optimization:

Troubleshoot and resolve production issues.

Continuously monitor system performance and implement improvements.

Required Skills & Qualifications

Technical Expertise:

Strong hands-on experience with Golang in production-grade applications.

Solid knowledge of Database Design (MySQL, PostgreSQL, NoSQL).

Proficiency in AWS services (EC2, ECS/EKS, Lambda, RDS, DynamoDB, S3).

Strong understanding of microservices and distributed systems.

DevOps & Tools:

Experience with Docker, Kubernetes, and container orchestration.

Familiarity with CI/CD pipelines using tools like Jenkins, Maven, or GitHub Actions.

Soft Skills:

Excellent problem-solving and debugging skills.

Strong communication and collaboration abilities.

Ability to mentor and inspire engineering teams.

Shift + Return to add a new line

Designation: Project Manager

Location: Bangalore (Hybrid)

Reports to: Co-Founder & CBO

About the Role

We are looking for a driven and detail-oriented Project Manager to lead the execution of high-impact digital product initiatives for our clients. This is a high-ownership role that demands end-to-end accountability — from scoping and planning to execution and delivery. You'll work closely with cross-functional teams to ensure projects are delivered on time, with high quality and measurable business outcomes. If you're someone who thrives in fast-paced environments, brings structure to ambiguity, and leads with clarity and data, we’d love to connect.

Key Responsibilities

• Act as the single point of accountability for end-to-end project execution — ensuring on-time, high-quality, and profitable delivery of digital product solutions across strategy, design, and development.
• Collaborate closely with internal teams (design, engineering, research) and client stakeholders to translate project objectives into actionable plans with clear timelines, milestones, and deliverables.
• Define and manage project scope, resourcing, dependencies, budgets, and risks — proactively identifying and mitigating potential blockers.
• Bring clarity and structure to execution by setting up robust documentation, operating rhythms, and tracking mechanisms; ensure timely communication of progress, challenges, and escalations to leadership and clients.
• Drive project governance through weekly health reviews, accurate status reports, and rigorous issue/risk tracking with defined accountability.
• Own the quality of delivery — ensure alignment of deliverables with project goals, client expectations, and internal benchmarks for innovation and excellence.
• Make data work for you — use structured data and reporting to surface insights, enable decision-making, and identify areas of improvement.
• Lead with influence, not authority — foster alignment and collaboration across multidisciplinary teams in a fast-paced, often ambiguous environment.
• Embrace a problem-solving mindset — proactively drive solutions to cross-functional execution challenges, and be comfortable navigating trade-offs.
• Contribute to internal IP and process improvements that enhance delivery maturity and scalability across projects.

Requirements

• 5–8 years of experience in project management, with a proven track record of driving end-to-end execution of complex digital or technology projects.
• Prior experience in a service-based or consulting environment, managing external client stakeholders and internal cross-functional teams.
• Strong understanding of digital product development lifecycle — from strategy to design to engineering execution.
• Demonstrated ability to manage project scope, budgets, timelines, and risks with a high sense of ownership and accountability.
• Proficiency in project management tools such as Jira, Asana, Trello, or ClickUp; comfort with setting up and customizing workflows, reports, and dashboards.
• Strong analytical mindset — ability to work with data, identify trends, generate insights, and support decision-making through structured reporting.
• Excellent written and verbal communication skills — capable of simplifying complex ideas, aligning diverse stakeholders, and presenting with clarity to clients and leadership.
• Ability to work in a fast-paced environment, manage competing priorities, and stay composed under pressure.
• Hands-on, detail-oriented, and structured — someone who can bring method to chaos and drive clarity in ambiguity.
• A natural collaborator and influencer — able to build trust, motivate teams, and drive alignment without direct authority.
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Good to have:

• Experience in managing digital transformation, innovation-led, or customer experience focused projects.
• Exposure to product strategy, UX research, or agile software development practices.
• Certification in PMP, PRINCE2, or Agile methodologies is a plus, but not mandatory.

About Thence

Thence is a product innovation and digital design firm that partners with ambitious companies to reimagine digital experiences. We offer end-to-end solutions — from product strategy and experience design to full-stack development — helping our clients launch, scale, and transform digital products. With a focus on design excellence, measurable impact, and deep collaboration, we take pride in building solutions that users love and businesses value.

A construction manager's job description includes planning, managing, and overseeing a construction project from start to finish. They are responsible for ensuring that the project is completed safely, on time, and within budget. 

Responsibilities of a construction manager:

• Planning

To plan the project and delegate tasks to their team. They also identify and resolve issues before they impact the project's schedule, budget, or quality. 

• Budget management

To track project expenses and manage cost overruns. They must find ways to minimize unnecessary expenses. 

• Time management

Must manage time efficiently to ensure that each phase of the project completes on time. 

• Leadership

Need to be able to lead and manage human resources. They also need to be able to negotiate contracts and maintain good relationships with contractors, clients, and city officials. 

• Construction knowledge

Need to have expert knowledge of building products, construction details, and relevant rules, regulations, and quality standards. 

• Computer skills

Should be proficient in Microsoft Office and general computer software. They should also be comfortable reading and understanding blueprints and drawings. 

Should have BE degree in Mechanical with minimum 5 Yrs experience

Job Description: Data Analyst

Position: Data Analyst

Location: Gurgaon

Experience Level: 1-3 Years

Employment Type: Full-Time

Role Overview

We are looking for a results-driven Data Analyst to join our team and support business decision-making through data insights and analytics. The ideal candidate will be highly proficient in Python, skilled in data visualization tools, and experienced in solving complex problems to drive measurable business outcomes such as revenue growth or cost reduction.

Key Responsibilities

Data Analysis and Insights:

Extract, clean, and analyze large datasets using Python to uncover trends and actionable insights.

Develop predictive models and conduct exploratory data analysis to support business growth and operational efficiency.

Business Impact:

Identify opportunities to increase revenue or reduce costs through data-driven strategies.

Collaborate with stakeholders to understand business challenges and provide analytics-driven solutions.

Data Visualization:

Build intuitive dashboards and reports using tools like Zoho Analytics, Looker Studio, or Tableau.

Present findings and insights clearly to both technical and non-technical stakeholders.

Problem-Solving:

Work on end-to-end problem-solving, from identifying issues to implementing data-backed solutions.

Continuously optimize processes through automation and advanced analytics techniques.

Collaboration and Reporting:

Work closely with teams across departments to understand data needs and deliver solutions tailored to their goals.

Provide ongoing reporting and insights to track key performance indicators (KPIs) and project outcomes.

Required Skills & Qualifications

Technical Expertise:

Strong proficiency in Python, including libraries such as Pandas, NumPy, Matplotlib, and Seaborn.

Hands-on experience with BI tools like Zoho Analytics, Looker Studio, or Tableau.

Analytical Skills:

Proven ability to analyze data to generate insights that drive decision-making.

Demonstrated success in addressing business challenges and achieving results such as revenue increment or cost reduction.

Problem-Solving:

Experience working on real-world business problems, identifying root causes, and implementing data-based solutions.

Communication:

Strong ability to communicate complex insights effectively to diverse audiences.

Excellent presentation and storytelling skills to translate data into actionable business strategies.

Preferred Qualifications

Bachelor’s or Master’s degree in Data Science, Statistics, Computer Science, or related field.

Certifications in data analytics tools or platforms (e.g., Tableau, Looker).

Experience with advanced analytics or machine learning concepts.

What We Offer

Opportunity to work on impactful projects that directly influence business outcomes.

Collaborative, innovative, and supportive work environment.

Access to cutting-edge tools and technologies.

Competitive salary and growth opportunities.

Job Description

We are looking for an excellent experienced person in the Full-Stack field. Be a part of a vibrant, rapidly growing tech enterprise with a great working environment. As a Full-Stack developer, you will be responsible for the server side of our web applications and you will work closely with our engineers to ensure system consistency and improve your experience. A Full Stack MEAN (MongoDB, Express.js, AngularJS, Node.js) Developer is responsible for developing and maintaining web applications, databases, and server-side systems using the MEAN stack.

Scope of Work:

• Translate Understanding of accessibility and security compliance (Depending on the specific project) 
• User authentication and authorization between multiple systems, servers, and environments. 
• Integration of multiple data sources and databases into one system 
• Understanding fundamental design principles behind a scalable application. 
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform. 
• Creating database schemas that represent and support business processes. 
• Implementing automated testing platforms and unit tests. 
• Ability to work independently and in a team environment 
• Excellent communication and collaboration skills 
• Participate in code reviews and contribute to the team-wide coding standard

Essential Requirements:

• Developing and managing databases using MongoDB, MY SQL, PostgreSQL 
• Developing and designing web applications using Angular4+, Node.js, and Express.js 
• Excellent Knowledge of AWS/GCP – Managed service.
• Familiarity with cloud computing services such as AWS, Google Cloud, or Azure 
• Writing server-side scripts using Node.js. 
• Integrating front-end components with back-end components. 
• Troubleshooting and debugging applications. 
• Optimizing web applications for speed and scalability. 
• Collaborating with cross-functional teams to identify and resolve issues. 
• Good Knowledge of JSON, API, and JWT 
• Good understanding of server-side templating languages 
• Basic understanding of front-end technologies, such as HTML5 and CSS3 
• Proficient understanding of code versioning tools, such as Git 
• Experience of working in an automated environment

Educational Qualifications

• B-Tech-IT/M-Tech -/MBA- IT/ BCA /MCA or any degree in the relevant field
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Benefits

- 5 Day Working(Saturday and Sunday Off)

- Informal Dress Code

- Compensatory Off

- Laptop Allowance

- Friendly Working Environment

Please Note: This is a work from office, full-time opportunity, please apply only if you can come to the office full time.

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• AWS Cloud, CICD, Serverless setups, Monitoring Setup
• Performance setup, scalability in hands experience, Linux expertise, DevOps Operations

• AWS Cloud, CICD, Serverless setups, Monitoring Setup, Performance setup, scalability in hands experience, Linux expertise, DevOps Operations.